Axis Bank Complaints & Reviews

Dedected amount 4 times my account

I have a savings account no [protected] in Axis Bank and I closed the bank account three months back and they told that I get my balance by cheque after 10 days to my Aadhar Card linked address and now its been three months and nothing came and I also wrote to nodal officer no response from him either.

Dear team,
Please find the below details:

Name : Muhammad Shafiq Nadaf
Dob:31/07/1991
Application reference number: C1-[protected]-C1

At the same please find the below online application tracking status screenshot for your reference and sms as I have received on 14.04.2023 ( Congratulations, welcome to Axis Bank Credit Cards! Your Application for Axis Bank Credit Card is approved. The card details will follow shortly.), But I not getting any further update in my credit card, when I call customer care they are telling your application is in process, but myself received approved confirm, what is going on I don't know, please check and revert back..

Regards
MuhammadShafiq
Mob no: [protected]

Hi,
recently on 6th of april i got a message from axis bank regarding deduction of 885 rs from my bank account as some Axis direct charge which i didn't initiated neither i know about Axis direct...there customer service is very pathetic..
when i complaint about that through mail(i.e. [protected]@axisdirect.in) they asked me to share registered mail even when i was sending mail from registered mail id also they are asking me Demat account number .. since i did not initiated the charges and i also do not have any demat account how can i share... they are replying same to every mail i sent may be computer generated mail to mail them from registered mail and provide the Demat account.
i request axis bank to refund my hard earned money..

Hi,

I do receive multiple IVR calls everyday starting from 79, 522, 80 etc from Axis bank . Its a real torture and dont see a way to stop. Blocking multiple numbers doesn't help. Real nuisance and request your action on this.

I am Sampa das, A/c - [protected]

This is to inform you that without customer confirmation one Assist Service activated & amount deducted Rs.2199.00 on date 24/03/23

on the same day I complained to customer care to cancel the service and refund the amount.
we receive request no.[protected] and it will be resolved by 12th April.

I contact nearest branch also, they told to call customer care, i am totally hopeless

But now I got message that request no.[protected] is resolve but amount not refund Rs.2199.00

My request to review this and refund my amount Rs.2199.00

Sampa das
[protected]

I opened a digital current account with bank.
You have to deposit min. amt when you open the account itself.
I deposited more to be safe.
Within 20 days they deducted rs. 1000 plus gst charges stating 'Consolidated Charges'.
I deposited 4000 more thinking if they deduct more so my balance can be maintained.
When next day of deduction of charges i went to
a branch near me to ask about charges, bank official said
wait for 7 days to know for what the charges are. (So if I close account after 14 days they can deduct closing account charges).
I waited for 10 days. After 10 days I called to customer care officer and asked about what are the charges for?
He said it is for non-maintenance.
First of all how can they deduct non-maintenance charges even not a month completed of account opening.
Secondly, I had manintained the balance. I had statement in front of me. I said him that I have my statement with me
and I can see the balance is mantained throughly till date. How can you deduct charges for non-maintenance? He still insisted that I didn't maintain the balance so the charges deducted. Imagine you have 5 lacks or 50 lack rupees in bank, you show them the statement and still they don't belive you and say you have zero balance. What will happen to you? Maybe heart attack???!!!
Then, I went to nearest branch and asked to close the account. The bank official said that there will be Rs. 1000 charges to close the account. Current account closing charges are rs.500 as mentioned on the instructions they sent and also on the website. I told her that there's nowhere mentioned that digital current account closing charges are rs.1000 so why do you say this? She kept insisting on rs. 1000 closing charges.
It's been more than 17 days and still they have not closed my account and they deduct charges from my remaining balance for example charges for debit card which was already deducted before. Wrong charges on everything.
And no one is there to tell them anything.
Now do you know what is it like dealing with this bank?

Why I charged this consolidated charges for current account

Espected sir
I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to refund my money into my bank account so that I can pay from my account again to Pankaj enterprise. This is my second time complaint to you.
Thanking youIi

Https://www.consumercomplaints.in/axis-bank-b100208/page/2#get-cl3406685

Hi concerned,
I am a salaried account holder in axis bank, I got a debit amount of 72.38 in name of TIPS/SCG/NONMCC/11.04.23/IRCTC. What is this can I know? Are you peoples exploiting your costumers!! Despite of fact that My account is salaried and I have not been informed of these hidden charges while getting my account created in beginning. Why you peoples are simply imposing hidden charges to customers and that too salaried account holder. This is not the first time axis bank is indulging in such malpractices I also encountered credit card annual fees and joining fees imposed just after they somehow managed to give me credit card forcefully and no information of such charges in prior. I just want my refund back and please train your employees to have a good conversation with customers about all hidden charges in beginning.

My card ending 4692. I have paid all dues in Jan 2022 with extra 3000. Executive told me to paid this amount for cibil fee.

But my card is still showing settled in my cibil.

Please closed my card under my cibil.

On 10th April 2023 around 8:00 AM, I received a call from Axis Bank regarding bounced EMI, he asked me to check whether I have received re-run ECS sms, it was not there, he asked to pay through PhonePe and guided to pay from PhonePe options. I paid EMI including emi bounce charges.

I asked to CSR that will it re-run ECS again, he said no as emi+bounce charges are already paid. Same day at 5 PM I received sms regarding re-run...

I had deposited 17000.00 in my current account using the same account debited card in an axis Bank cash deposit machine located at N R road. It displayed message as " cash has been retained, please contact nearest branch" then I got an acknowledgement saying transaction declined, response code 072 unable to process.

Need to know what happened. As neither the atm machine returned the amount nor my account is reflecting any credit of 17000.00

I made a UPI transaction to Madhukar gupta of 50000 rs and it never reflected in his bank account. After investigation, it is certain that the phone number with which the UPI ID is linked does not have any account with axis bank. I got this information from my bank (HDFC) and they asked to raise a complaint. I have raised a complaint with the cyber crime department and also 112 to freeze the account of the person. Listing down the account number and UPI ID here as well -
UPI - [protected]@okbizaxis
Account number - [protected]

Can you please check and help me get my money back asap.

Waiting for your response

Please how to convert single account to join account

I keep getting error saying "your registration has been terminated. Please contact the nearest branch for reactivation".

I have been facing this issue for more than three months now. I have went to the branch to get it fixed multiple times and they are unable to help.
I have also registered many complaints with customer support over phone and they also didn't provide any resolution.

On 5th feb 2023 I have done a payment of 3200 rs via Google Pay upi to a beneficiary. The amount got debited from my account which is in yes bank but the beneficiary is saying that he did not get the money. I registered a complaint with Google Pay company and yes bank as well but did not get the issue resolved. I got bank details from my bank and the Google pay app for this transaction. Please see the below details and help me to get my money back.

UPI Transaction ID[protected]
Beneficiary Name - AHUJA MEDICOS
Beneficiary account: [protected]
Ifsc code - UTIB0000000

I am very frustrated from Axis Bank credit card company because they used to call me around 6 to 7 times in a single day and there is no option to block them please help me for this

Hi,
I'm customer of axis bank,
Previous year I opened a salary account in th axis bank and yesterday My account debited with 885 rupees. When I searched then I got to know that it is charges regarding axis demat account which I never opened.
This is not tolerable that organisation like axis bank opens Demat accounts without customer's consent.
I request you to refund the money & close this demat account.
Account no. [protected]
Mobile no. [protected]
Email. [protected]@gmail.com