Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
6448
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shaukath Ali
Apr 18, 2023
Report
Copy

Hi,

I do receive multiple IVR calls everyday starting from 79, 522, 80 etc from Axis bank . Its a real torture and dont see a way to stop. Blocking multiple numbers doesn't help. Real nuisance and request your action on this.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nirup Santra
    Apr 17, 2023
    Report
    Copy

    Address: Kolkata

    I am Sampa das, A/c - [protected]

    This is to inform you that without customer confirmation one Assist Service activated & amount deducted Rs.2199.00 on date 24/03/23

    on the same day I complained to customer care to cancel the service and refund the amount.
    we receive request no.[protected] and it will be resolved by 12th April.

    I contact nearest branch also, they told to call customer care, i am totally hopeless

    But now I got message that request no.[protected] is resolve but amount not refund Rs.2199.00

    My request to review this and refund my amount Rs.2199.00

    Sampa das
    [protected]
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sd2244
      Apr 16, 2023
      May 6, 2023
      This thread was updated on May 6, 2023
      Resolved
      Report
      Copy
      Resolved

      I opened a digital current account with bank.
      You have to deposit min. amt when you open the account itself.
      I deposited more to be safe.
      Within 20 days they deducted rs. 1000 plus gst charges stating 'Consolidated Charges'.
      I deposited 4000 more thinking if they deduct more so my balance can be maintained.
      When next day of deduction of charges i went to
      a branch near me to ask about charges, bank official said
      wait for 7 days to know for what the charges are. (So if I close account after 14 days they can deduct closing account charges).
      I waited for 10 days. After 10 days I called to customer care officer and asked about what are the charges for?
      He said it is for non-maintenance.
      First of all how can they deduct non-maintenance charges even not a month completed of account opening.
      Secondly, I had manintained the balance. I had statement in front of me. I said him that I have my statement with me
      and I can see the balance is mantained throughly till date. How can you deduct charges for non-maintenance? He still insisted that I didn't maintain the balance so the charges deducted. Imagine you have 5 lacks or 50 lack rupees in bank, you show them the statement and still they don't belive you and say you have zero balance. What will happen to you? Maybe heart attack???!!!
      Then, I went to nearest branch and asked to close the account. The bank official said that there will be Rs. 1000 charges to close the account. Current account closing charges are rs.500 as mentioned on the instructions they sent and also on the website. I told her that there's nowhere mentioned that digital current account closing charges are rs.1000 so why do you say this? She kept insisting on rs. 1000 closing charges.
      It's been more than 17 days and still they have not closed my account and they deduct charges from my remaining balance for example charges for debit card which was already deducted before. Wrong charges on everything.
      And no one is there to tell them anything.
      Now do you know what is it like dealing with this bank?
      Jun 15, 2023
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2023
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused and are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mohd umar sheikh
        Apr 16, 2023
        Report
        Copy

        Why I charged this consolidated charges for current account
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Apr 14, 2023
          Report
          Copy

          Espected sir
          I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to refund my money into my bank account so that I can pay from my account again to Pankaj enterprise. This is my second time complaint to you.
          Thanking youIi
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Apr 14, 2023
            Report
            Copy

            Https://www.consumercomplaints.in/axis-bank-b100208/page/2#get-cl3406685
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              divy@123
              Apr 13, 2023
              Report
              Copy

              Hi concerned,
              I am a salaried account holder in axis bank, I got a debit amount of 72.38 in name of TIPS/SCG/NONMCC/11.04.23/IRCTC. What is this can I know? Are you peoples exploiting your costumers!! Despite of fact that My account is salaried and I have not been informed of these hidden charges while getting my account created in beginning. Why you peoples are simply imposing hidden charges to customers and that too salaried account holder. This is not the first time axis bank is indulging in such malpractices I also encountered credit card annual fees and joining fees imposed just after they somehow managed to give me credit card forcefully and no information of such charges in prior. I just want my refund back and please train your employees to have a good conversation with customers about all hidden charges in beginning.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                chanchal2911
                from delhi, Delhi
                Apr 12, 2023
                Report
                Copy

                My card ending 4692. I have paid all dues in Jan 2022 with extra 3000. Executive told me to paid this amount for cibil fee.

                But my card is still showing settled in my cibil.

                Please closed my card under my cibil.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shahaji Babar
                  from Pune, Maharashtra
                  Apr 12, 2023
                  May 6, 2023
                  This thread was updated on May 6, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Fake Promise and Additional Charges For Personal EMI From Axis Bank

                  On 10th April 2023 around 8:00 AM, I received a call from Axis Bank regarding bounced EMI, he asked me to check whether I have received re-run ECS sms, it was not there, he asked to pay through PhonePe and guided to pay from PhonePe options. I paid EMI including emi bounce charges.

                  I asked to CSR that will it re-run ECS again, he said no as emi+bounce charges are already paid. Same day at 5 PM I received sms regarding re-run...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  A
                  Aditya M S
                  Apr 11, 2023
                  Report
                  Copy

                  Address: No.2 3rd Cross, Lalbagh Road

                  I had deposited 17000.00 in my current account using the same account debited card in an axis Bank cash deposit machine located at N R road. It displayed message as " cash has been retained, please contact nearest branch" then I got an acknowledgement saying transaction declined, response code 072 unable to process.

                  Need to know what happened. As neither the atm machine returned the amount nor my account is reflecting any credit of 17000.00
                  +1 videos
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aman Bothra
                    Apr 11, 2023
                    Report
                    Copy

                    I made a UPI transaction to Madhukar gupta of 50000 rs and it never reflected in his bank account. After investigation, it is certain that the phone number with which the UPI ID is linked does not have any account with axis bank. I got this information from my bank (HDFC) and they asked to raise a complaint. I have raised a complaint with the cyber crime department and also 112 to freeze the account of the person. Listing down the account number and UPI ID here as well -
                    UPI - [protected]@okbizaxis
                    Account number - [protected]

                    Can you please check and help me get my money back asap.

                    Waiting for your response
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tajem wangpan
                      Apr 11, 2023
                      Report
                      Copy

                      Address: Chsnu village post office longding

                      Please how to convert single account to join account
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        from Ludhiana, Punjab
                        Apr 9, 2023
                        Report
                        Copy

                        Address: Ludhiana

                        I keep getting error saying "your registration has been terminated. Please contact the nearest branch for reactivation".

                        I have been facing this issue for more than three months now. I have went to the branch to get it fixed multiple times and they are unable to help.
                        I have also registered many complaints with customer support over phone and they also didn't provide any resolution.
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          saiyam verma
                          from Mohali, Punjab
                          Apr 9, 2023
                          Report
                          Copy

                          On 5th feb 2023 I have done a payment of 3200 rs via Google Pay upi to a beneficiary. The amount got debited from my account which is in yes bank but the beneficiary is saying that he did not get the money. I registered a complaint with Google Pay company and yes bank as well but did not get the issue resolved. I got bank details from my bank and the Google pay app for this transaction. Please see the below details and help me to get my money back.

                          UPI Transaction ID[protected]
                          Beneficiary Name - AHUJA MEDICOS
                          Beneficiary account: [protected]
                          Ifsc code - UTIB0000000
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            avinashgupta303
                            Apr 9, 2023
                            Report
                            Copy

                            I am very frustrated from Axis Bank credit card company because they used to call me around 6 to 7 times in a single day and there is no option to block them please help me for this
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kohinoor Bharti
                              Apr 7, 2023
                              Report
                              Copy

                              Hi,
                              I'm customer of axis bank,
                              Previous year I opened a salary account in th axis bank and yesterday My account debited with 885 rupees. When I searched then I got to know that it is charges regarding axis demat account which I never opened.
                              This is not tolerable that organisation like axis bank opens Demat accounts without customer's consent.
                              I request you to refund the money & close this demat account.
                              Account no. [protected]
                              Mobile no. [protected]
                              Email. [protected]@gmail.com
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AnvarSadik
                                Apr 6, 2023
                                Report
                                Copy

                                Hi

                                The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                                A deduction of rs 745 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

                                I've paid all bills and charges before or on time always. Still such deductions are being done.
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gelle Akhila
                                  Apr 6, 2023
                                  Report
                                  Copy

                                  Hi
                                  Rs. 885 got deducted from my axis bank account stating like some Dr.charges. money got deducted with out my permission
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sreenadh51
                                    from Chilakaluripet, Andhra Pradesh
                                    Apr 4, 2023
                                    Apr 12, 2023
                                    This thread was updated on Apr 12, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I am holding account in chilakaluripet axis bank from 2020 on wards. I visited branch on 24th march 2023 to resolve my issues but branch manager started scolding and misbehave with me. I try to mention we will discuss and resolve the issues but he did not listen what i am saying and continue to scold and threatening me. I raise multiple compliant against the branch due to irresponsible service of chilakaluripet axis bank . I raised this issue to phone banking and twitter but they are not responding.
                                    Apr 12, 2023
                                    Complaint marked as Resolved 
                                    they did not resolve the issue but they mentioned here like they resolved. I think all the way axis bank is doing same thing. they didn't want resolve the issues but do just cover ups.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    @axis Bank customer support is the worst thing, they didn't resolve my issue but saying issue is resolved.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anajna Soni
                                      Apr 3, 2023
                                      Report
                                      Copy

                                      Rs 1770 debited from my axis bank account without any information on 29/03/2023 . But I never apply for this... Or any kind of information to give me by bank or agent... I call many time to the sell executive.. But he not responded I want to refund my money back otherwise I will be closed my account... I can't tolerate this type of cheating...1770 is not small amount for me
                                      So I will be submit a complain rbi.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit