Axis Bank Complaints & Reviews

I had deposited 17000.00 in my current account using the same account debited card in an axis Bank cash deposit machine located at N R road. It displayed message as " cash has been retained, please contact nearest branch" then I got an acknowledgement saying transaction declined, response code 072 unable to process.

Need to know what happened. As neither the atm machine returned the amount nor my account is reflecting any credit of 17000.00

I made a UPI transaction to Madhukar gupta of 50000 rs and it never reflected in his bank account. After investigation, it is certain that the phone number with which the UPI ID is linked does not have any account with axis bank. I got this information from my bank (HDFC) and they asked to raise a complaint. I have raised a complaint with the cyber crime department and also 112 to freeze the account of the person. Listing down the account number and UPI ID here as well -
UPI - [protected]@okbizaxis
Account number - [protected]

Can you please check and help me get my money back asap.

Waiting for your response

Please how to convert single account to join account

I keep getting error saying "your registration has been terminated. Please contact the nearest branch for reactivation".

I have been facing this issue for more than three months now. I have went to the branch to get it fixed multiple times and they are unable to help.
I have also registered many complaints with customer support over phone and they also didn't provide any resolution.

On 5th feb 2023 I have done a payment of 3200 rs via Google Pay upi to a beneficiary. The amount got debited from my account which is in yes bank but the beneficiary is saying that he did not get the money. I registered a complaint with Google Pay company and yes bank as well but did not get the issue resolved. I got bank details from my bank and the Google pay app for this transaction. Please see the below details and help me to get my money back.

UPI Transaction ID[protected]
Beneficiary Name - AHUJA MEDICOS
Beneficiary account: [protected]
Ifsc code - UTIB0000000

I am very frustrated from Axis Bank credit card company because they used to call me around 6 to 7 times in a single day and there is no option to block them please help me for this

Hi,
I'm customer of axis bank,
Previous year I opened a salary account in th axis bank and yesterday My account debited with 885 rupees. When I searched then I got to know that it is charges regarding axis demat account which I never opened.
This is not tolerable that organisation like axis bank opens Demat accounts without customer's consent.
I request you to refund the money & close this demat account.
Account no. [protected]
Mobile no. [protected]
Email. [protected]@gmail.com

Hi

The bank has deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 745 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done.

Hi
Rs. 885 got deducted from my axis bank account stating like some Dr.charges. money got deducted with out my permission

I am holding account in chilakaluripet axis bank from 2020 on wards. I visited branch on 24th march 2023 to resolve my issues but branch manager started scolding and misbehave with me. I try to mention we will discuss and resolve the issues but he did not listen what i am saying and continue to scold and threatening me. I raise multiple compliant against the branch due to irresponsible service of chilakaluripet axis bank . I raised this issue to phone banking and twitter but they are not responding.

Rs 1770 debited from my axis bank account without any information on 29/03/2023 . But I never apply for this... Or any kind of information to give me by bank or agent... I call many time to the sell executive.. But he not responded I want to refund my money back otherwise I will be closed my account... I can't tolerate this type of cheating...1770 is not small amount for me
So I will be submit a complain rbi.

I received a call from Axis Bank regarding One Assist Service. They spoke regarding the service and its further benefits. But did not informed regarding the service charge or any such payments. On 31/03/2023, soon after my salary got credited, an amount of Rs 2199 got debited from my account for One Assist Service. This is purely out of my knowledge. They dont ask for any sort of concern. I want to deactivate this service and need the refund. Please make it out as soon as possible.

Thank you
Haya Salim

I booked a flight ticket for my relatives last year via my Citi bank (Currently taken over by Axis) bank credit card but unfortunately they couldn't travel as one of the passanger's had to go through a heart surgery. The airlines refunded the amount to the source bank and I currently have more than 1.52 Lakhs in credit.,

I called citi customer service and requested for a refund. Citi wanted my bank statement showing the last payment made towards the card from my bank account, a cancelled cheque. All the requested documents were send to citi on 26th Mar. I leter got an email after 2 days saying, the request is rejected as I couldn't prove that this is my account. I called the customer service on the same day and spoke to a lady named Kavya. She confirmed that they have received all the documents and will process the refund asap. I then got a response from Citi saying the refund will be processed on 29th Mar. Today is 3rd of March and fund is still not credited to my back account.

I have paid the charge of my cibil masking in the month of December but writetoff is written in my cibil report, please solve this problem....

[Resolved] Axis Bank — deduction of brn-pymt-card done without prior information

S
sjs1026
Jul 5, 2022
Address:
560066

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of rs 5658 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions being done.
Please refund my money as soon as possible.

Respected Sir,

Subject : Unsatisfied with your bank services (Account Freeze ??? )
A/C No. : [protected].
Registered Mob No. : +91 [protected].
AlterNet Contact No. : +91 [protected]
Branch Address : Axis Bank, Sector 14, Gurgaon, Haryana

With respectfully I want to state that I have salary account with your Reputative bank for last 12 years. And during this long period with you, First time I am very upset with your services. Someone unknow person came and complaint by cyber cell on a transection of amount of Rs 2706 which was sent to me by my father. And I can prove it that it's genuin. I am presently working in Indian Air Force in Anupgarh, Rajesthan. So I submitted the relevant documents and application to Axis Bank, Anupgarh Branch on 23.03.23 as demanded by home branch, no any satisfactory answer received from your end till date. Due to this type of brush behaviors I can't continue with you bank.

Therefore, Once again it is requested to kindly solve this issue otherwise need to take another step with RBI.

The reference number for this interaction is[protected].

I am a senior citizen & I am a cardiac patient, currently COVID setuation not possible to visit at branch.

Secondly, When debited my account nobody ask any documents or any information regarding card or charges.
I hardly use debit card. I don't need debit card upgradation. Kindly cancel the card and refund the amount. Apart that, I never accept consent.

Please do the needful and confirm.Otherwise I am go to consumer court for your wrong charges.

I did not confirmed any type of transaction via ATM & Call. Also Share my Consent for New Debit Card Application. Otherwise pls refund my debit card charges.

I am normal senior citizen account holder in your Bank.So, how to justify 1770 debit card charges.

Please refund.

My account freezon please check and un freeze [protected]

Respected sir
I myself Patel Rameshbhai Bhikhabhai complained with reference number 3391395 regarding refund . I transferred the amount of 4400/- on 9/12/2022 to Pankaj enterprise. But the recipient has not got the amount because he has closed his old upi id and my transferred amount is in some axis bank which I knew from my bank. The ifsc is UTIB0000000 .The recipient can't get money as his old upi id is closed. So I request you to...

My equity dividend cheques/warrants deposited in GADAG axis bank branch 413 on date 24 December 2022, 18 March 2023 are not yet credited to my account
Even after many visits, bank personnel not resolving the issue