Axis Bank Complaints & Reviews

Dear sir/madam,

This is with reference to an atm transaction done on 08/09/2018 time : 08:45:40 am info: cash-atm/n2916001 of rs 5000/-. The amount was deducted from my account but the cash was not dispensed from the atm (Andhra bank atm located at thellakom branch, mr garden, kottayam, kerala.
I request you to kindly look into the matter and remit the said amount into my account within the next two days.
I would greatly appreciate your executing this request at your earliest convenience.

Thanking you,
Yours faithfully,
Viju varghese.
Mobile no: [protected]
[protected]

On August 20, 2018, we opened an online account axis asap at the Axis Bank on our present address.
But we have not yet received the debit card, no massege/Email has been received. my debit card information send by mail
Please solve my problem
Name- Krishna Mohan Dubey
Mob.-[protected] /[protected]@gmail.com
Ac. No.-[protected]
From-umbergaon

Recharge of bsnl mobile no. [protected] for inr.220.00 was failed from axis bank debit card no. Xxxx xxxx xxxx 7899 on 11.09.2018 through tech process payment services on portal2. Bsnl.in

Details of sms received is as follows
Your a/c092773 is debited with inr 220.00 on[protected]:04:22
Info:pur/portalbsnltpsl/mumbai/portalbsnl tpsl/ seq no[protected].

Please do the needful.
Regards
Sreekantaswamy k r

Sir, on 6th september i had tried to book irctc ticket through bhim app. Amount deducted from my account but ticket not booked. Please return my amount. I have attached screenshot of transactions.
My transaction i'd is[protected].
I have complained to sbi. But they told our transaction is successful you contact axis bank. As bhim is releated with axis bank. Plz help

Respected sir/maam
Today[protected] I transferred sum of rs. 25000/- from my axis bank account no. - [protected] to Icici bank account number[protected] account holder name Harishankar Rathore but by mistake I was put account no[protected] and credited amount to wrong account number.. I want to return my sum.. Kindly tell me the procedure..
Kindly find out the attachment ..
((Your a/c no. XXXXXXXX8819 is debited for Rs.25000.00 on 11-09-18 and a/c of JOYA AGRAWAL has been credited (IMPS Ref no[protected].)
Above text I got after my amount is debited..
Kindly take procedure on this and please do some possible action and refund my amount.

I have made imps transaction yesterday (10th sept 2018) for the amount rs.50000 from my axis account to central bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to resolve this issue.
I contacted axis bank customer care, but not resolved

Axis bank current account no: [protected]

I have received a call from axis bank 8/9/2018. I just don't want the subscription and please cancel my subscription for my axis master card ending with 0562. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 5231201. I am waiting for confirmation of delation of this service and also refund the money @1899.

Hi Sir/Ma'am,

I opened an Axis bank ASAP account(Account number: [protected]) on 5th September. I was not able to login to the internet banking, unable to use the online debit card as well. I had raised a ticket with Axis bank support on 8th September morning with ticket number 44664246. I was informed that within 2 working days my account would be active. Now, I get a message from Axis bank that the amount of Rs. 6500 has been deducted from my account for account closure. Axis bank have taken my money and and closed my account without my permission.

I spoke to the Axis bank customer care and they told me that my Aadhaar details did not match. Now my questions are:

1. While opening the ASAP account, I entered my Aadhar number. I got an OTP, I provided that OTP due to which the authentication was successful. On successful authentication, I could see my photo, my address and my name which was sourced from UIDAI database. Everything was correct. How was my details incorrect when I could see my details on successful authentication?

2. I have used the same Aadhar number in all my bank accounts (HDFC, Kotak, ICICI, SBI) along with all my credit cards(American Express, Kotak, HDFC, Standard Chartered). My credit score is above 850+ so I have no idea what verification was done from your end. I can see this as a clear case of cheating.

Axis customer support is saying I will get the amount as a DD in my address, now if my details are incorrect(as per Axis bank), how are they going to send the DD?

Kindly look into this and help here. I have checked on Facebook and many people have complained the same thing regarding Axis bank.

Thanks,

Ankit Goyal
[protected]

Account number . [protected]
banck atm machin no. BPRH168602
DATE :09/09/2018
TIME:16:29:08

SIR PLEASE SOLVE . MY ACCOUNT amount is not credited .
i try to solve axis bank branches but they not solve this problem.
and give to complaint online

RS. 30000

NOTES DETAIL.

500*20
2000*10

I have axis bank fastag account and i opened my account with aadhar card and my account shows kyc as ok but credit status became credit freeze. Unable to top-up any cash from August.
Contacted fastag toll free, they said i have to update kyc again and they told me to send all cars rc book, aadhar and pan (Which i submitted while buying fastag) to [etc.[protected]@axisbank.com], scanned all documents and mailed to them. They told me to visit axis bank branch to update kyc and axis bank employees are clueless about this procedure. They ask me to contact customer care again.
Such a poor system.

Sir. my name vinit kumar dikshit, I have
online requrest for chequebook on date 18/08/2018 but my cheque book not recevied in till date. chequebook requrest ref id[protected] a/c no [protected] and I am facing big problems
SO i requrest you please find my cheque book why not delivered this time and your bank message will be delivered within 4 working days...

Hi,
Good morning.
Name: pvrs sharma
A/c no.[protected]
Gsm:[protected]. Hyderabad.
I got sms on my mobile with details of bluedart tracking number from
Axis bank on 7th sept 2018 morning. I was at home total day on 7th and 8th. Courier did not come to our building on 7th or 8th. When i checked for tracking, it shows that premises closed on both days.
When we were at home 24 hours on 7th and 8th, how bluedart can declare "premises closed".
Please take immediate action otherwise, courier will be returned sender.
This is not first time. Same was happened when i recieved previous debit card. At that time i talked to bluedart local office, they delivered it on 5th day.
Now i do not know what will happen to my new debit card.

I request axis bank to change bluedart soon, otherwise bank will get bad reputation.
Please note that my account is nri account.
Thanking you,
Good day,
Sharma,
[protected]

I have been charged 3500 + inr for a balance of 30000 each month after paying more than the minimum amount due before due date. The charges consist of 1500 of debit interest, 1500 + credit and gst twice each month.. I don't understand why so much has been charged and when customer care dept doesn't have any clue. Axis has the most laid back customer service and unprofessional team to cater to its individual customer. I need the pay to waive of[censored]necessart charges and fees and provide professional customer service as a value for money. Sadiq khan [protected]

I opened education loan account with Axis bank few month back.At the time of opening account, bank agent took 3/4 copies of ECS mandate and 3 signed undated checks. Loan disbursement happened and I was expecting first EMI to go from my account.First EMI was deposited using check and I thought I am all set.Second EMI did not go through and I contacted manger that processed my loan- no response.They had not set ECS mandate.I hurriedly called their call center and they told me to make NEFT payment.I did that...few days after, I got SMS that my ECS mandate was rejected..then I called up call center
again and asked them if I can continue making payments using ECS since I don't have time to visit their branch and my loan amount is very small.They said yes.Every month, I pay my EMI on 2/3rd of month and my loan EMI due date is 7th.Every month I get SMS that my ECS mandate failed and I get calls from collection agents on 9th or 10th asking if I have made payment..This is stupidest way of "personal" banking where customers are left with guesswork and systems are so rigid in this digital world.

Sir mene kuch sips karwayi thi axis bank me uske baad unhone ne mujhe debit date nhi btayi aur mere account 10000 rupaye bt debit hone the 12000 isliye bank ne mere 600 rupaye kaat aur mene complaint kari to staff waalo ne aaj tk kuch nhi aur meri ab sips bhi bnd nhi kr rhe h mera brach yamuna vihar delhi 110094 me h aur waha ke manager ke behavior sahi nhi h

My name is krishan murari dubey and i have my salary account in axis bank malviya nagar jaipur. My account number is [protected]. My salary was transferred to my account on 6th sept in afternoon. On same day 6th sep.2018 on 9.04 pm i receive a massage that rs.23000 is debited from account, on 9.16 pm i receive another massage that rs.765 has been debited from account and on 9.20 pm i receive third massage on my mobile that rs.351 is debited from account.
Sir i did not receive any call or any otp for these unauthorized deductions. No any information is shared to anyone regarding card or account. At the same time i made call on axis bank ivr no.[protected] and file my complaint and my complaint number is 44627178 also visit thana sadar thana neb alwar for fir and submit the application and police department reply that it is none of our concern
I visit thana sadar, thana neb, thana kotwali, cyber cell for fir but no one file my application finally i meet our circle officer dr. Priyanka she helps me to file the application in kotwali thana alwar.

Sir it was my whole month salary and i am not able to survive without salary amount. Sir please help to recover the amount because it is the mistake of axis bank.

Sir
I was submit axis bank saving account form with all requirement documents and also deposit 10, 000/- at axis bank falakata near bsnl exchange, 735211 on 16/08/18 but account not opened till date and no correspondence initiated by bank.
So kindly necessary action may be taken this kind plz
Thanking you
Regard
Bheem singh
Mob [protected]
[protected]

I would like to inform you that i have submitted hard & soft copy for neft to operation head, pragati agral on sep 07, 2018 at 11 am.

After lots of follows still not done. This neft is the salary of our company of employee.

Always i do not receive proper feedback from the bank employee.

Very bad services.

Micr code:[protected]
Ifs code : utib0001878

Hi this is harish arulmani

One of my friend creadited 3000rs to my account and when i check to my account balance only 2312.69rs is been reflected, so i just called to axis bank customer care and spoke to a executive named ms. Ankita she said me that amount is been debited for my new debit card, then i asked why it is not gettong reflected in my bank statement she said that it will get reflected only by next week, i asked her why that much late for updating the bank statement then she connected the call to her superior mr. Subeer he first said that amount is been debited then he said me that amount is not debited. I didn't ask them for any refund or reason for debiting the amount i just asked them why it is not getting reflected in my bank statement for that he is saying me to check their software and also he said me that am a unknoweldged person

I have attached screenshot of my bank statement.

Hello, i want to bring into attention about a dispute transaction happened at axis bank. I had opened axis asap account online which is zero balance account. After opening this account, i had deposited some amount in the bank. As soon as i deposited amount. I found few transactions in the statement which i haven't even done myself and i am unable to withdraw cash using atm card due to insufficient funds. When i went to the branch they are saying that if you have the balance you must be able to withdraw the amount. And they are asking me to call customer care. I am also unable to reach customer care. Can anyone help me with this, please?

Branch details
Axis bank
Sinhgad road,
Pune