Axis Bank Complaints & Reviews

My name is krishan murari dubey and i have my salary account in axis bank malviya nagar jaipur. My account number is [protected]. My salary was transferred to my account on 6th sept in afternoon. On same day 6th sep.2018 on 9.04 pm i receive a massage that rs.23000 is debited from account, on 9.16 pm i receive another massage that rs.765 has been debited from account and on 9.20 pm i receive third massage on my mobile that rs.351 is debited from account.
Sir i did not receive any call or any otp for these unauthorized deductions. No any information is shared to anyone regarding card or account. At the same time i made call on axis bank ivr no.[protected] and file my complaint and my complaint number is 44627178 also visit thana sadar thana neb alwar for fir and submit the application and police department reply that it is none of our concern
I visit thana sadar, thana neb, thana kotwali, cyber cell for fir but no one file my application finally i meet our circle officer dr. Priyanka she helps me to file the application in kotwali thana alwar.

Sir it was my whole month salary and i am not able to survive without salary amount. Sir please help to recover the amount because it is the mistake of axis bank.

Sir
I was submit axis bank saving account form with all requirement documents and also deposit 10, 000/- at axis bank falakata near bsnl exchange, 735211 on 16/08/18 but account not opened till date and no correspondence initiated by bank.
So kindly necessary action may be taken this kind plz
Thanking you
Regard
Bheem singh
Mob [protected]
[protected]

I would like to inform you that i have submitted hard & soft copy for neft to operation head, pragati agral on sep 07, 2018 at 11 am.

After lots of follows still not done. This neft is the salary of our company of employee.

Always i do not receive proper feedback from the bank employee.

Very bad services.

Micr code:[protected]
Ifs code : utib0001878

Hi this is harish arulmani

One of my friend creadited 3000rs to my account and when i check to my account balance only 2312.69rs is been reflected, so i just called to axis bank customer care and spoke to a executive named ms. Ankita she said me that amount is been debited for my new debit card, then i asked why it is not gettong reflected in my bank statement she said that it will get reflected only by next week, i asked her why that much late for updating the bank statement then she connected the call to her superior mr. Subeer he first said that amount is been debited then he said me that amount is not debited. I didn't ask them for any refund or reason for debiting the amount i just asked them why it is not getting reflected in my bank statement for that he is saying me to check their software and also he said me that am a unknoweldged person

I have attached screenshot of my bank statement.

Hello, i want to bring into attention about a dispute transaction happened at axis bank. I had opened axis asap account online which is zero balance account. After opening this account, i had deposited some amount in the bank. As soon as i deposited amount. I found few transactions in the statement which i haven't even done myself and i am unable to withdraw cash using atm card due to insufficient funds. When i went to the branch they are saying that if you have the balance you must be able to withdraw the amount. And they are asking me to call customer care. I am also unable to reach customer care. Can anyone help me with this, please?

Branch details
Axis bank
Sinhgad road,
Pune

My name is rajan. S accont number is [protected], ihas been send all adar details and pan card details by mail and by hand was on 20/6/2017 last monday i went your atm to takemoney ithas not open so i visit your pattom trivandum branch they informed me your accont has double freezed becuase of adar not update i was given this all details by email was on 20/6/2017 by emai one ragam. [protected]@axisbankcom and by hand to your counter staff at trivndrum pattam branch also twodays before i given all details again still not opend today i visit atm to take cash same think is happend i was infrom to branch they saying opend this has been doned form centeral branch bombay. I want to clear this issue immediate effect and want to take my money

Branch manager also iwas informed this compliant but yet solved

Mam i have faced the some problem. I don't want to subscribe the one assist so please cancel the subscription and send me the money back.1899 rupees is deducted from my account end with no. 608508. Please please send the money back to the same account. Cancel the subscription of one assist and send the money back.
Yours regards,
Umar farook sadhik basha

Hi

I am really not satisfied with your customer service. Its been 3 months already that i am using your credit card but still not get any statement from the bank as you people have mentioned wrong date of birth which is not matching with my account, also you are not correcting it therefore i am not able to get my statement from internet. I have called 100 times also visited branch of shimla they are just pointing fingers on each other and no one is taking an action.
Also at the time of opening credit card account i have told a guy to not to do auto debit and i have been told that account it s not auto debit, today i found that it is an auto debit account.
I am going to close the account
Its a cheating you guys are doing to your customers.
Poor service
Poor customer interaction

Thanks
Richa sharotri

Hallo,

I have put neft trabsfer request on 07 Oct, 2018 for ₹80, 000 but today my account has been debited and amount is not credited to beneficiary.
Status of transaction is : your a/c has been debited and neft request has been posted to RBI
Receipt no: NJA1RX6X5151
Utr : AXMB[protected]

Request you to let me know the status for same and when it will be credited to beneficiary.

Respected sir
I am joint ac holder of your bank having ac no. [protected] with branch aruna asif ali road new delhi.

Last month i. E. On 02.07.2018 i came to notice that my above bank ac seized due to not submission of pan and adhar card of co applicant i. E. Ms sandhya rani @ sandhya singh. Same was rectified at home branch on 3/[protected]. And ac de-freeze accodingly. The ac was freeze knowingly on 01.08.2018 and some charge was deducted by bank as charge for delay payment of personnel loan. Which was not justify as i have sufficient amount in ac on that day.

Now same problem again take place on 01.09.2018 my ac freeze again and all emis have stopped.

Kindly look into the matter and refund my money which was deducted in the month of august 2018.
De-freeze my ac and pay me compassion of rs 1000000 (Ten lakhs) for this harassment as well as for not paying the due of various payments.
I never told before freeze of my ac

With regards

Ashok kumar singh
F-6 type iii
Police colony kalkaji
New delhi
[protected]
Email aksingh. [protected]@gmail.com

Dispute transaction date 23/05/2018 b1bpaycs.com[protected]us
Amount 2123.86 merchant category moto sir this wrong transaction, i am try any time toll free no [protected], complent
Registretion after bill send my moblie no.[protected] sir every bill me gst&late fees gst amount 90, late fees carge 500 late fees per gst 15.68, debit interest 87.12, any charge without my bill
Lic credit card bill allready paid, last paid 503 rupees
Please solution of my complaint.

Someone called me from axis bank. He was not fluent in malayalam. He spoke to me with mixed south indian language. I can't understand what he was saying. I thought it was a part of verification. After that rs 1899 is deducted from my account for one assisted service. My relationship number is 5199315. I don't want one assisted service. Please refund my money.
Thank you
Roshni francis

Hello,

Name-navnath kondalkar

Adress-404, shivshanti appt, dhanori road, lohegaon, pune
Mobile number-[protected]

My account was debited in the name of "surge charge" because i used your debit card on petrol pump and made transaction of 380. But before that i have used axis bank debit card on petrol pump for bigger transaction and i was never charged for that.

Also i am using other banks debit card on petrol pump for transaction over 200, they never charged me single rupee for that.

The rbi rules and guidelines should be same for all the banks whether it is private or government.

I had conversation with axis bank customer care according to them the surge charges was not applicable earlier but axis bank has started charging the customer, if they use axis bank debit card on petrol pump to make transaction
Over rs 200. Your support was not able answer the basic question about surge charge that why axis bank suddenly started charging customer for making transaction over 200 on petrol pump.

How should we trust with our money if the banks start customers account in the name of hidden charges.

Dear sir,

I am employee of maxlife and i have salary account in axis bank. I used to utilising the service of axis bank and i am glad for that.
5 days back i had visited my bank at dombivli east for my money tranfer, overthere i met mr. Amit singh employee of axis bank.
I had completed my work process from him. He was quite rude person i found & i noticed that time. I haven't say anyone to that time but once i got call on 5th september 2018 at 11 am. He called me in the bank for having issue with that money tranfer process. He started arguing with me because of i did not carry pen and he asked me to sign on forms... He started shouting back me and even started blaming at me... He has insulted me front of other staff... He sais do whatever you can i am not affraiding here with anyone.
Even let me tell you this guy when i met first time at that time he was begging at me for his job... He was asking me for job search for him that was so funny at that time.

Please note this complaint with you...
Why you keeping such kind of staff who doesn't know the manners and etiquette.
Please make justice.

Thanks & regards,
Pratik kakade
Dombivli east
[protected]

This branch has a cash deposit machine which will not work most of the time. It says that server down. And branch team no one cares about it. As a customer we are suffering because this machine serves in non working hours we come long way to see the server's is down. If at all they are so busy to care about the cash deposit machine they need to take it off. Rather to display and show off that they have it. There incapable of maintaining the given machine is ridiculous.

Sir I am Udhaya Kumar DSSC my phone number [protected] I am working in Indian army I am In the field, one of the your staff speak bad words because I am not paid loan amount last 3 months this is my mistake sorry is paying but your staff speaking not good place take action sir. I included the number and the word( Why are you acting like a genuine) [protected]. Thanks please

I am to state that someone named Rajesh Sharma, of Technosolutions (India) Limited, located at Navi Mumbai, confirm number [protected], where I applied for Data entry work and given my Aadhaar number, PAN number and other details, unauthorizedly opened an account in Axis Bank in my name misusing my Aadhaar number and obtained Aadhaar OTP stating that he is linking my account with bank for salary payment purpose on 3/8/2018 details attached herewith. He also used his email address and obtained account number and Debit card number and also tried to misuse the debit card and account to illegally transfer my payment in that account and do illegal transaction from the account opened in my name. Despite several requests and visits to Axis Bank Ronini Branch to close the account opened illegally, about a month have passed but till date the account is yet not closed. It is requested that the account be closed immediately to avoid it's misuse.

I further add that the unauthorized account was opened on 3/8/2018, but surprisingly the bank records show that the same is opened on 14/6/2018. I don't know how the bank is operating.

Thanks and regards
Narinder Kumar Luthra
[protected]@gmail.com
Contact [protected]

Without my permission some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt 310818. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on msging right why can't do this.

I need a proper response for this and i need my money back till now which is debited.

There was a fraudulent transaction through my card in 2016. It was my mistake i provided them with my otp, i did an fir, spoke to the nodal officer and kept hope till now.. But the amount of calls i have been getting, its hampering my routine.. I want to settle but i cannot give the whole amount as i dint use any of it. How much settlement can be done...

Axis bank account no [protected], kalyan east branch, (Minor to major issue) a/c being guardian a/c i don't understand why they have frozen the a/c and without any intimation. We submitted the required documents on 29/07/2018, but till date it is in frozen state, i am in great need of money but can't do anything. When contacted same reply wait for 2 to 3 days....