| Address: Ajmer, Rajasthan, 305001 |
| Website: Www.axisbank.com |
This is to request you that axis bank atm no. Cpcn35618 is located at cinema road, diggi chowk, ajmer. This atm has a problem with its siren. The siren goes off anytime and is so loud that the whole area and society gets disturbed. Maybe the siren has a connection with the door of the atm and when the door is left opened it goes off.
I personally have lodged a complaint with the bank’s operational manager a month ago. But nothing has been done so far. My calls go unanswered by the manager. I sent her a message too regarding same but there’s been no response.
I just wish to know –
1. When will this siren be silenced?.
2. Why does common man has to suffer because of the bank’s negligence?
3. If siren is necessary, why hasn’t the bank employed a guard?
4. How much time will it take the bank to bring up a solution? Even after a complaint, why hasn’t any action being taken?
Yesterday, it went off at 3am in the morning. The whole neighborhood got up. This makes all o[censored]s so angered towards your bank and its services.
Requesting you to take immediate actions otherwise society will have to further take up matters with the authorities and court of law.
Attaching 2 instances of the horrible sound of the siren. One, in front of the atm at the daytime and second from my house which is 50 steps far from it, when it went off at 3am.
Oct 29, 2018
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
Axis Bank Customer Care's response Hi, we are looking at your query and will get back to you within 48 working hours. Regards, Team Axis Bank.
Verified Support
Sep 28, 2018
Axis Bank Customer Care's response Hi, we wish to inform you that we will check and fix the same. Sorry for the trouble. Regards, Team Axis Bank.
I haven't done wrong but still feeling treated like I am bad guy, plz resolved to that
(Priority customer) again do like that