Axis Bank Complaints & Reviews

I and with my all three family members hold savings account, demat account in your vikas puri branch, new delhi for the last several years. Till about two years back, we were satisfied with the services of bank. But for the last two years, i am not getting proper services. We were having about 75 to 80 lakhs investment in this branch.
But after not getting proper services, i had no other option but to withdraw as many as funds from your this branch. Last time, due to negligency on the part of the staff, i had a loss of about rs.1300 which was compensated to me. Now recently when i submitted my dri slip, i was phoned up that my signatures do not tally and visit the branch. At that time, my wife was admitted in action cancer hospital for chemotherapy and i cud not visit the same day. I phoned up ms. Nidhi and in response, she told me that last time also we were to pay the compensation to you, this time you visit personally. Just by my visiting and signing the slip again, it was approved whereas there was no mismatch in my signatures. She was talking to me as if they have obliged me by paying compensation. It was a serious lapse on the part of your staff and my dri was found lying with the cheques clearing lot and nobody had bothered to see my request slip and to phone me up. Anyway that was settled.
Now myself and my wife have been issued three credit cards and two debit cards without our consent/authorisation. Credit card nos. Are [protected] and in the name of my wife [protected], [protected]. My simple query is how these cards have been issued without our consent.

We are senior citizens and we cannot correspond with the banks so frequently.

Will wait for your reply. My mobile no. Is [protected]

I have received new chip based debit cards as replacements. Last 15 days i have been trying to log in to their website and everytime i get a message session expired. On searching google for axis bank it shows various options but none of the solves my purpose. I am not able to find the process of activation of these cards.
Thus their website is humbug and not userfriendly.
When last time i went to their branch in electronic city, the printer was not working, so i had to visit again. They do not keek stand by printer also.
The bank is situated on first floor and the lift is not working for more than 3 years now but nobody bothers. I am of age 72 and find difficult to climb stairs my wife cannot climb at all, the account is in her name primarily.
For every damn thing they are charging like sms, documents etc.

Instead of wasting time of customers why they themselves become customers and try to do all operations on all these above.

I am so upset i used my china bank card which supports union pay and your bank accepts. I tried withdrawing amount but my transaction failed and amount deducted. I used your atm for urgent work and now i am out of cash.

Your customer care says 2 hrs to 24 hours it's been 3 days i am so frustrated whine to borrow money in such situation.

Please help to look into this

My bank is ever right bank china

Thanks
Abhilasha

I have been submitting all documents they have been asking from past 3months, frustrated waiting from 3months still providing documents till date.
Latest crap from this bank is I submitted my latest EC for plot purchase on like 15days back when they asked.
Today when they promised to credit the loan amount. representative calls me and says they need latest EC.
This is a vicious cycle this bank is been on from past 3months.
I have submitted ECalone as latest copy at least thrice already. This is the single most worst bank.
Please don't ever apply for loan from this bank unless you only want to love providing all sort of new list of documents they come up with every day. Literally it's been 3months and counting to get just 6lakh loan from this crappy bank.
Guys please save your self some time and apply in other bank, .

My approved credit card was sent to my local address via bluedart twice. But bluedart company was unable to supply the same card in my address while i reached at bluedart office but they denied to give by hand and they returned the same to axis bank.
Password of the same card is received in same address via other couriers.
Now the axis bank is ready to debit the charges of credit card without providing any facility or card.

So u r requested to debit the charge after providing the card and facility.

A/C NO. - [protected]
A/C HOLDER- BAIJU SAH
BR. - SITAMARHI
उपरोक्त खाता संख्या को बंद करने हेतु शाखा कार्यालय सीतामढ़ी में 24 फरवरी 2018 को क्लोजर फॉर्म तथा आवश्यक धनराशि जमा करने के बावजूद भी अभी तक उक्त खाता बंद नहीं हो पाया है! क्यों? माननीय उच्चतम न्यायालय के निर्देशानुसार सभी बैंक खाता में आधार अनिवार्यता खत्म करने के उपरांत, सीतामढ़ी शाखा के पास ऑनलाइन अथवा ऑफ़लाइन आधार लिंक हटाने का कोई विकल्प उपलब्ध नहीं है तथा विगत कुछ दिनों से परेशान किया जा रहा है! उपरोक्त खाता संख्या को बंद करने हेतु आवश्यक धनराशि जमा करवा लिया गया परंतु खाता बंद नहीं किया गया! बार बार रिमाइंडर करने के बावजूद परेशान किया गया! कारण इसके मेंटेनेंस फीस में बढ़ोतरी हो गई है, लेकिन खाता बंद नहीं हुआ! आधार हटाने के लिए परेशान किया जा रहा है!

Today morning at around 5:45 i went to axis bank atm located at cidco bus stop thane. As i was entering the atm the siren went off. I was shocked and exited the atm before making any withdrawal. What needs to be done in such a case as it was very embarassing. Never faced any issue with any other bank atms ever. I am an axis bank account holder. I have decided to close my account due to this embarassnent

Axis Bank Team,

I am a credit card holder of axis bank, card number - [protected] Neo Master Card.

I have raised a request for a refund of internet charged in my current statement last week. But as per the representative I got confirmation within two working days and still I can't get any confirmation message or email till now.

Please look into it and try to resolve as possible.

Also i request you to kindly please arrange a confirmation call once it is done.

Thanks.

Regards,

Sandeep Kaushik

Mob. [protected]

Sir.ac no [protected]
Mo [protected]
I have open axisbsnk online account asap on date 14/09/2018 and i have not selected debite card issue opption but bank issue card and charge. 354 rupees debited my account. I have complain 16/09/2018 account close but no replies me and not close my account and not credit card change my account so ply. Solve my problem and reply me

Kindly refer to the above mentioned subject.

2. In this connection, this is to inform you that i got the axis bank lic credit card. I have paid the lic premium of rs. 24, 995/- from this card on 02.08.2018 and the payment of credit card bill of rs. 25, 000/- paid on 09.09.2018 which is 3 days before the due date of the bill. The message of successful payment of credit card received in my mobile number on same day.

3. Further, i want to attract your attention that my next bill is generated in october month and the debit interest of rs. 1838.82/- and gst of rs. 330.99/- charged by your bank. I don’t understand why you levied such charges instead of i have paid full amount of my bill and before the due date.

4. Therefore, you are requested to delete the charges levied by your bank and do the needful at the earliest.

Thanking you.

Yours faithfully,

(Abhinav jaiswal)
Mob.: [protected]

Sir

Its's only 500/- per instance, then why it had to be deducted as 1500/- plus amount???
If ecs is going to be 10 times a day then you will debited the amount as 500 one time*10??? What rubbish is this, close my account if you will continue doing that disgusting things again and again.
I am writing here not for clearification of the funds deducted by you, i just want that one time deduction is 500/- so charge that for 2 emi's bouncing and rest payments which are forcefully deducted by you refund me as soon as possible otherwise close my account immediately. So much harassment.

That's it.

I have a loan account with axis bank i. E. Ppr[protected]. Its emi due date is 10 of every month. At the time of signing documents i told him that i want due date on 1st of every month. But he set the due date 10th of every month. Its is requested to arrange the due date 1st of every month.

I telephonically contacted them many time but they did not resolve my problem. If my problem is not resolve i will transfer my balance amount in any other bank.

Please help me as soon as possible.

Navneet bharti
[protected]

I am suffering from fraud transaction on credit card dated 2nd january 2017, went to see movie at pvc, and had some snacks my card limit was 35000 but after 2 days got sms all my limit is finished it was auto debit from my ac next billing made purchase & stop paying, & card no.
[protected]
Hafiz md faizan, made complaint letter in bhatpara branch also complained to customer care got reply, but till date i m facing problems

Hi,
I am out of india, and i couldn't contact the bank customer care for my issue.
I made an international fund transfer using outward remittance (10-sep-2018), this is the 3rd time i am doing.
The transaction status is successful for the past one week, but the beneficiary didn't receive the fund yet.
—
I received the swift copy.

Email subject as:
Axis bank eforex services : 0741rmi1801878_103_swift_copy

Bank operation code:
Cred
—
Transaction details

Reference id:
[protected]

Transaction type:
Outward remittance

Can you kindly check and help me to make the transaction complete at the earliest?

Regards,
Anandaraj
Anan. [protected]@gmail.com

I registered complaint to demat team via mail as i can't reach through call from last one year but still they didn't closed it and deducting amount from my account and i filled account closure request form visited bank by travelling 45 kms 03 months before but still that account was not closed and deductions are happening again neither you have a good customer supportive team this account is opened by my company so i cant closed it otherwise i never open your fraud bank account no customer care no proper communication team.

How government authorising your banks in indian market who are looting people earnings.

Dear sir,
I have recharge a mobile ([protected]) for rs 186 online through my axis mob app as on 26 sep 18. During make a payment i have select recharge option. The recharge amount has been debited from my a/c. The same amount has been received in above mentioned mob number but as top-up voucher. Then i have called the related network provider. Network provider told me that contact you payment provider. Then i have called to your customer care executive. The customer care executive have replied me that we can't tell about this type of txn. The bank can't make a mistake.
Sir, i have sent a pic of my txn detail. I request you that pls check my txn and tell me where is mistake?
Thanks

We wanted to open a current account and submitted all our documents on 21st august, 2018 with axis bank.

Company name : toolslick technologies (Opc) private limited

Branch location : deoghar, jharkhand

We have been to the branch several times and were always assured that the account would be opened on "wednesday", that we would get an sms. Several such wednesdays have passed and the branch is of no real help.

Please help me out as i have tried everything on branch level but still struggling to get it done.

Hi axis bank ceo,

My account number is [protected] (Gandhinagar branch).

Unfortunately, my company is having a salary account with your bank.
On 25th sep night i deposited 1000inr in this savings account and after that my balance was showing 164.74 which was supposed to be 1021.64inr.

I immediately reported to the customer care executive and they lodged a complain and gave the sr no: 45085357.
They told me that they will get back to me in 2 days.

After 2 days i asked for a status update for the sr raised. They gave me a new sr no: 45124150 and told me the amount have been blocked as lien amount.

Tell me why my amount will be blocked without prior notification and without my authorization?

Its pain for customers likes us.

If i am not getting my money cleared i will be posting this to all websites and will be taking this to consumer court soon.

Dear sir / ma'am,

I have been a victim of extremely poor customer service by axis bank.

I have been writing emails but no good response. The credit card team says customer service will help.

What should i do. I even wrote to nodal officer. On the website there is word limit so cant explain the case.

When i email customer support my emails bounce. I have been in touch with credit card department but they have been extremely canny misleading and have cheated me on several occasions. By taking money on false commitment about getting the finance and other charges waived off, settlement etc.

Please help me. I am now going to post my story online because i do not know of any other way to get attention and help!

This is to request you that axis bank atm no. Cpcn35618 is located at cinema road, diggi chowk, ajmer. This atm has a problem with its siren. The siren goes off anytime and is so loud that the whole area and society gets disturbed. Maybe the siren has a connection with the door of the atm and when the door is left opened it goes off.

I personally have lodged a complaint with the bank’s operational manager a month ago. But nothing has been done so far. My calls go unanswered by the manager. I sent her a message too regarding same but there’s been no response.

I just wish to know –

1. When will this siren be silenced?.

2. Why does common man has to suffer because of the bank’s negligence?

3. If siren is necessary, why hasn’t the bank employed a guard?

4. How much time will it take the bank to bring up a solution? Even after a complaint, why hasn’t any action being taken?

Yesterday, it went off at 3am in the morning. The whole neighborhood got up. This makes all o[censored]s so angered towards your bank and its services.

Requesting you to take immediate actions otherwise society will have to further take up matters with the authorities and court of law.

Attaching 2 instances of the horrible sound of the siren. One, in front of the atm at the daytime and second from my house which is 50 steps far from it, when it went off at 3am.