Axis Bank Complaints & Reviews

We were buying a 2bhk flat in Pimpri and were in need of 50 lakhs for the same.Your Agent Vikas Jadhav had promised of giving the same loan.We confirmed from him atleast 3-4 times before we proceed further he was very assured of giving loan amount for the same. He had taken 1 months time to do the property verification and after that the loan was approved for 40 lakhs only which was not sufficient for me and would not solve our purpose. He had just left us in the middle and was saying he cannot do anything. Even my processing fees has been deducted. I just want to know why your executives make false promise about the loan amount if they are not sure.He has wasted our whole month and after that i opted other bank for same process and they had fulfilled my requirement within a week. It caused us a lot of trouble and inconvenience and also delayed the whole buying process causing problem to the owner as well.(Vikas jadhav chinchwad branch). The previous owner waited till one month and taken the amount from another buyer so almost we were about to loose the property but some how we fight with the owner and then after getting loan from other bank some how i gained that property.

I have been chasing for the refund amount from Jan 18 till date and the guy promised me if you not get the refund by 15th March then i will give it from my pocket again made a false promise and afterward he denied and said do whatever you want it i am not going to pay.

I have been visiting every day or the other to the Axis bank Rasrang chowk and the lady who was working in axis bank was also speaking to vikas jadhav and he had made false comittment to me in front of other customers that if you will not get refund within 15th March 18 then i will pay you from my pocket.

Afterwards that axis bank given the no of Sanjay kumbar which he had taken 1 months time from 19th March till date and after 1 month he just only one word that you will not get the refund then why did he took 1 months time.
He is also not answering the call and when he answers it he said i will call you in 10 min but never called us

This is how the customer service is from Axis bank.

Waiting for your revert

Hi, i am a new customer of axis bank and an employee came to my house to open my account and one week later rs 590 has been debited from my account and when i called that guy over the phone he started shouting at me that he informed me about the charge of debit card however i don't need debit card and forced me to close the account and again you will be charged for rs 600 for that. Please help me in reverting that charge.

Sir i have done recharge on 20 april, 2018 on my jio no.[protected] via upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici" but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir i request u to take [protected]@icici customer care strict action to refund my money back.
Transaction id below attached file

Hello,

I am not able to register for net banking in axis bank with the details available in the asap priority account kit and getting following error message.

"invalid user credentials"

I am not able to reach customer care executive as there is no such option available in phone banking.

9am to 9pm chat service is not working.

Please do the needful.

Regards,
Hemanth

Hi, i have been cheated by one of the axix bank executive by misguiding giving me personal loan in a cheated manner. Now that executive is also not picking my call and bank has disburse the amount in my account. I want solution of my problem, otherwise i m not gonna pay this personal loan amount back, and also i will take legal action against axis bank.

Sir,
My name is sahil vats, i m using credit card from 1 year, from last three month i am continously using my card and used its complete limit my out statnding become over and credit card department tranfer that amount in my main account, but i pay all the dues and clear my account still now my card is freezed, i call in ur costumer care no and they said i hv to sumit a aplication in bank to clear all credit card dues from my account. I sumitted that yesterday but still my card freezed
Kindly help me to solve this problem and start my card as soon as possible

Hello, few days back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. If i ask them the reason, they are just ignoring me. I opened my account in [24]7 company and my salary will be credited this month only when u activate my account. Please do it fast.
My bank a/c no is [protected].
Name-j vishnu vardhan. Kindly consider my issue and take some proper action.
Thank you.
Regards,
J vishnu vardhan
[24]7
Bangalore

My money of rs.23000 with 22*500=11000 &6*2000=12000 being deposied into deposit machine - at AXIS BANK MILLERGANJ BRANCH LUDHIANA with machine no - 0S3RH32401. On 18/04/2018 at 13.13.04 time response - notes were retracted. Tried to contact branch 100 times... No progress. Can i please be provided with appropriate information? Till today i. E 24/04/2018

MY COMPLAINT NUMBER IS - [protected]

We are buing a 2bhk flat in Mumbai vasai and were in need of 90 percent loan for the same.Your Agent Sunil's aggressive calling and intention of completing his target forced him to give false promise of giving 90 percent loan.We confirmed from him atleast 10 times for the 90 percent loan thing to which he agreed instantly.Now after property verification he is saying the loan maximum amount which bank can provide will be 38 lakhs which will not solve our purpose.He has left us in the middle now and now saying he cannot do anything.I just want to know why your executives make false promise about the loan amount if they are not sure.He has wasted our whole month and now we are opting some other bank for same process.It caused us a lot of trouble and inconvenience and also delayed the whole buying process causing problem to the owner as well.(Sunil from axis bank, Andheri branch).Take action against your agents for harrasing us.

We are buing a 2bhk flat in Mumbai vasai and were in need of 90 percent loan for the same.Your Agent Sunil's aggressive calling and intention of completing his target forced him to give false promise of giving 90 percent loan.We confirmed from him atleast 10 times for the 90 percent loan thing to which he agreed instantly.Now after property verification he is saying the loan maximum amount which bank can provide will be 38 lakhs which will not solve our purpose.He has left us in the middle now and now saying he cannot do anything.I just want to know why your executives make false promise about the loan amount if they are not sure.He has wasted our whole month and now we are opting some other bank for same process.It caused us a lot of trouble and inconvenience and also delayed the whole buying process causing problem to the owner as well.(Sunil from axis bank, Andheri branch).Take action against your agents for harrasing us.

BEWARE - THIS BANK IS A SCAM. PEOPLE WORKING THEIR HAVE NO IDEA HOW TO DEAL WITH CUSTOMERS AND HOW TO GET THE LOAN APPLICATIONS PROCESSED. THEY WILL RUIN YOUR CREDIT SCORE.

Applied for a loan through Axis Bank Kasumpti Branch. They took 4 months, still loan was not approved. Also asked to me submit the documents 4-5 times. Every time they had new excuse and wanted me to submit the documents. I WOULD SUGGEST USE OTHER BANKS, GOVT. BANKS ARE FAR BETTER THAN THIS SCAM_FRAUD BANK.

I would suggest DO NOT BANK WITH THEM. They INCOMPETENT PEOPLE WORKING FOR THEM. NO CUSTOMER SATISFACTION. NO SENSE OF RESPONSIBILITIES.

WORST BANK EVER I DEALT WITH.

I would like to inform you that, I have a SB account with Axis Bank vide no [protected]. This is my loan account. 15th of every month Rs 13000/- paid to LICHFL through ECS transaction from this account. On 19.04.18 an SMS received from LICHFL and found that the ECS payment has bounced.
Then I contact to my home branch and found that the PAN card details are not available with that branch. My account was blocked from 01.04.18. My question is why not you informed me by phone/SMS?? Due to your negligence I have harassed badly. I have given fine to LICHFL also my cibil score damaged and moreover personally go to LICHFL office to repay the loan amount with fine for the month of April 2018. You are taking SMS charges from me then why not you are sending the SMS to me in time. Why???

मे गुरमीत पुत्र जोगीन्द्र गाँव लोचब त. नरवाना (जींद)का निवासी हूँ।
मेरा axis bank बचत खाता न। [protected] है । मैंने मेरे खाते से 21/04/2018 को 500 rs. trf किए थे । लेकिन वो पेमेंट बैंक से कट गई ओर आगे खाते मे भी नहीं गई ।
कृपा इस पेमेंट का शमाधान करे ।
एक पत्र मे axis bank दनोदा मे दे रहा था लेकिन बैंक वालों ने नही लिया। वो कहेते है की online compalind करो ।

धन्यवाद
गुरमीत
a/c [protected]

Dear Sir;

I have an Axis Bank SB Account which is showing debit balance now. As per my account statement I have INR 800 in my account. But when I tried to make transaction of INR 400 in a petrol Bunk it was declined showing insufficient fund. When I checked I found that the account is in debit balance of INR 414. I didn't get any intimation regarding the deduction and also when I checked the detailed statement it is showing INR 800 as balance. Please find the attachment for my account Statement.

Sir, i have saving account in axis bank but i stopped using it for several months nearly 6 months now my account balance is reflecting -1000 inr. When i talked to customer care they told me to visit branch and when i visted branch they denied and they told that they cannot do anything i have to pay the debt -1000 whereas according to rbi rule bank can not impose negative charge once balance touches to zero.

I had received the call from one assist and they said it is compulsory for all the customers. But the sum of 1899 have been deducted from my account though i said i dont want the subscription. Am using more than 2 bank accounts but these type deduction i didnt seen before. Please deactivate and refund my money. My relationship service request number is 40765062. The action and refund the money as soon as possible.

Hello sir,

I am using a axis bank credit card and my payment not yet fully cleared but i told them i will do in the said time period but still everyday i am getting near about 35 to 40 calls from axis collection department and giving me bad words and rough behave with a lady and talking rubbish and harrasing.
A person from collection department name shailesh sawant no [protected] this guy dont have courtesy to talk with a lady, i want a severe action against him.

Help me
Thanks
Suukanya mondal

Axis bank credit card has closed all support customer care nos, and customers are compelled to call nos starting with 1860 for any inquiry on their cards.

Axis bank deliberately cheats its customers by compelling them to pay money through mobile provider for any inquiry to axis bank

Due to this fraud and harassment and cheating by axis bank, i warn other users to never apply axis bank products and credit card.

I had opened an account with axis bank shahpura (3728) branch on 22/03/2018, after 8-9 days i didn't find its offerings and services as per the standard of other private banks,
I submitted my account closure request on dt 31/03/2018, with duly filled account closure form and surrender all belongings (I. E. Debit card, cheque book, passbook) for the same.
They denied to close it on the same day.
Neither they destroyed my debit card and cheque book in front of me.
I wish to know whether my account has been closed or not yet...

If no than there may be misuse of my account.

Please look immediately into my issue.

Details are-

Jitendra singh choudhary,
Axis bank shahpura (3728)
A/c no. [protected],
Mb. No. [protected]

Hi Sir/Madam,

I am Gurprith Singh, a new priority account holder of your bank at Dum Dum branch with account number [protected] would like to bring your attention regarding your staff behavior and manners, when i wanted to open an account with your bank MR Ramanuj and his boss Goutam Ghosh used to call me everyday for opening an account and promised me that the service will be exceptional and they will come to my home for all my banking needs, As trusting on their words i did open an bank account with axis bank dum dum, But after few days i tried calling ramanuj for my banking needs but he never tuned up and have given me lame excuses so that pissed me off as part of a priority customer i would expect that i will be prioritised, but apparantely i was neglected finally i went to dum dum branch to complain about your staff but no actions were taken by the branch manager i felt unprivileged and was about to close the account it was a disaster experience i been banking with all the good banks including international banks never had this experience it was unacceptable, i wanted to open a gold locker so i asked ramanuj and goutam ghosh about it and i was told that i have to do a fd of atleast 2-5 lakhs which is no where mentioned in your contract they were trying to misguide me and wanted me to open accounts for their benefits as they get incentives while doing so, well i am not here to make your staff happy but to fulfil my banking needs, this is a real harassment i had so much expectation from axis bank but for your staff it was opposite if these carries on you will lose many customers everyday so its a request to take actions against this kind of staff who are making your bank reputation worst, hope my email will be valuable and a serious action will be taken against Ramanuj, Goutam and the bank manager .

Apparently i had also a good service from gorabazar branch, As i was misleaded by dum dum branch staff, so i approached gorabazar branch and met Deepak Bhutra the Asst Vice president branch Head, he was such a kind person and realised my problem and appologised for the same on behaf of axis bank, he was able to get me gold locker without any demands, he also helped me to get my passbook which i was not getting from my dumdum branch, would like to appreciate his service and hope he grows up in your organisation as he is valuable asset for you, and i would love to be in relationship with this kind of staff who are always ready to help their customers without any demands.

Hope my email will be valuable and appropriate actions will be taken against dum dum branch staff, feel free to contact me via email

Thanks &Regards
Gurprith Singh