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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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K
kmreddy
from Hyderabad, Telangana
May 5, 2018
Resolved
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Address: East Godavari, Andhra Pradesh, 502032

Der sir i traid internet banking activeting (New user) with my custemar id (Axis bank) seeing errar meseg is invalid usar id plese help...

I trid call center no [protected] and [protected]. Meny mor time not conected not respond call center

My mail id [protected]@gmail.com
My mobil no [protected]
Tellapur,
Rc puram,
Sanga reddy,
Telangana,
Pi no 502032
India
Jun 7, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Axis Bank Customer Care's response
Hi, we request you to share with via DM screenshot of the error for us to assist you. Regards Team Axis Bank
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    A
    arvind ay
    from Namakkal, Tamil Nadu
    May 5, 2018
    Resolved
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    Address: Hassan, Karnataka, 573116

    Dear sir/madam,

    I received a call from mr. Srijeeth credit card dep (Ph:[protected]), on 05 — 05 — 2018- one of your staff i informed him that i would like to credit the amount within few days due to i am in out of area. Hearing this your staff became furious and was very impolite, rude, arrogant and was also using abusive language. I was really shocked because i had always heard that the staff in your bank are very courteous and helpful people. I too could have been equally good in behaving as bad as your staff but my upbringing prevented me from doing this. I have been wondering how people of low caliber have been employed in your showroom. They are fit to be roadside sellers and hawkers and not be working in a prestigious company like yours. If you cannot understand that people are high quality with good standing in society, it is better that you quit and start selling on roadside because that is a place of such people. I thought that at least the manager would be of better caliber but when i brought this to his notice i found that he is no better so i understood that the rot is not just at the bottom level but has reached the from top level.

    I demand a written apology for the unruly behavior meted out to me failing which i shall as a first step propagate to my colleagues, friends, relatives etc., your bad unprofessional on the street behavior and tell them to advise their friends also not to step into your showroom and buy from other dealers.

    Ii will also be taking up the matter with axis bank regional office and its head office. So the choice is now with you to either apologise and let matters be resolved here itself or let it go to higher levels.

    Your disgusted and highly disappointed customer,

    Arvind
    Jun 7, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 07, 2018
    Axis Bank Customer Care's response
    Hi, we request you to share with us on DM your contact number for us to get in touch with you. Regards Team Axis Bank
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      Rajul Bhatnagar
      from Hazaribagh, Jharkhand
      May 5, 2018
      Resolved
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      Address: Ghaziabad, Uttar Pradesh, 201009

      Dear team,
      I want to pay my credit card bill but mistakenly we have done the payment rs.4950/- axis bank wrong credit card no.
      [protected] on dated 1-may-18 though icici bank net banking but that credit card was closed july'17. I have received no dues letter from axis bank july 17. I had sent the mail to axis bank & icici bank customer care but they are not responding. I had called icici bank customer care they said amount will be refunded within 3 working day. Till now i have not received my amount. Please support

      Thank & regards
      Rajul bhatnagar
      [protected]
      Jun 13, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      May 05, 2018
      Updated by Rajul Bhatnagar
      My complaint is mark resolved but complaint not resolved yet.
      Verified Support
      May 07, 2018
      Axis Bank Customer Care's response
      Hi, we'd like to help. Please visit us at https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concerns. Sorry for the toruble. Regards Team Axis Bank
      Your share link is not opened. Please suggest
      Sitll not responding
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        M
        Manojsharmaa
        from Delhi, Delhi
        May 5, 2018
        Resolved
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        Resolved

        Dear madam/sir,

        There is a axis bank atm in naharpur rupa on nh-8 near easa elevators having id-13592 which is nor working properly from last 1 year. The major problem which we have to face are given:

        1. Most of the time atm machine doesn't recognize his own bank card.

        2. If by chance card read there is no screen for withdrawal options.

        3. Most of time available denomination screen doesn't work.

        4. Processing is very slow as compare to other atm's

        5. There is no guard to whom we can complaint.

        Many people got harassed because in other bank you can't withdraw more then 10000/- and there is limit for free transaction. You can check your cctv footage.

        We hope you will take a serious view on it and take action under intimation.
        Jun 8, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 05, 2018
        Axis Bank Customer Care's response
        Hi, we wish to inform that we are working on your concern vide service request number 41196707. We will get back to you on the same in 48 hours. Regards Team Axis Bank.
        Verified Support
        May 08, 2018
        Axis Bank Customer Care's response
        Hi, we confirm the ATM at the mentioned location is operational. Please avail the ATM service and share the feedback with us, in case the issue still persist. Thanks for writing in! Regards, Team Axis Bank
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          A
          arc127
          from Taki, West Bengal
          May 4, 2018
          Resolved
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          Address: 700127

          I applied online for an asap account vide a/c no.[protected] on last 28/4/2018. After that, i am confirmed about the account on your behalf by sms and emails. That email from you is asked me to go to the nearest branch for kyc updates and biometrics. When i went to my nearest branch and i found that my account was not opened. When i contact your customer care, they informed me that the said account will be open within next 24 hours and they asked me to visit my nearest branch after 24 hrs. Today, when i went to the branch of axis bank, i was informed that my account has not been opened yet. When i contact customer care, they say that it is not possible to open my account.
          We cannot expect such kind of joke from a banker like you. I hope you will be able kind enough to take proper arrangements for opening my account.
          Jun 7, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          May 07, 2018
          Axis Bank Customer Care's response
          Hi, we request you to share with us on DM your contact number for us to get in touch with you. Regards Team Axis Bank
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            D
            Dr_AnilJ
            from Bengaluru, Karnataka
            May 4, 2018
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            Address: Bangalore, Karnataka, 560053
            Website: www.axisbank.com

            I has requested for a Debit card and the guy in the bank explained me about visa secure+ debit card and told me that the charges would be 300+ taxes issuance and same will be charged annually as well. I agreed and then he issued me a debit card. After few days I checked my account statement and I see a sum of 531 being charged as debit card issuance charges as opposed to what I was told (300+ taxes applicable). I had a chat with customer care, they gave me a request # 41030959.
            I haven't got any call from bank side, even tweeted about i haven't got any clarifications yet. I even DMed them, but still no reply. Even on the bank website the charges for the debit card is mentioned 300 and taxes.
            Apart from this, I have noticed that some small amounts have been debited from my account like 1.06rs, 0.8rs etc. I still don't understand what these charges are for and upon enquiring, they say it's charged by the merchant with whom I made a online purchase weeks back. I had already paid to the merchant when I made a purchase but again I got charged and that too after 2weeks of purchase. Who authorised such charges from my account.
            Jun 7, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 07, 2018
            Axis Bank Customer Care's response
            Hi, as per the notes on the service request number 41030959 the Debit card charges are revised. Regards, Team Axis Bank.
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              Prince mcj
              from Ludhiana, Punjab
              May 4, 2018
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              Address: Ludhiana, Punjab, 141007
              Website: Google.com

              Dear Sir,
              Mein ludhiana punjab se hu hamare jaha apke atm k samne fruit vala puri parking ki space cover kar leta hai. jo ki parking karne ki space nahi milti jis se aam logo ko bohat dikkat a rahi hai.
              Aur yaha pe koi guard bhi nahi hai jo atm ki dekh bhaal kare aur atm mein bhat dust rehti hai. Iske air conditioner Bhi nahi kaam karte .
              So plz sir aap meri is complaint pe Action le aur parking ki problem ka hall kare
              Thanks.
              Mr. Gursharan Singh
              Axis Bank customer support has been notified about the posted complaint.
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                Rakesh@Alliace
                from Delhi, Delhi
                May 4, 2018
                Resolved
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                Address: Kolkata, West Bengal, 700014
                Website: www.axisbank.com

                My credit card's payment date is 2nd of every month. My outstanding bill was 21495.00 for april and due date was 02/05/2018, somehow i unable to pay within 02/05/2018. Although i was paid 9224.00 on 03/05/2018 and rest of the amount converted to emi for 6 months still it's showing 20953.00 as an outstanding amount. Not only 20953.00 but also there is an amount 571.00 which have to pay. So total amount which have to myself 21524.00 (20953.00+571.00=21524.00)... Then where goes my 9224.00??

                Dear axis bank authority, what is this???
                Jun 5, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 04, 2018
                Axis Bank Customer Care's response
                Hi, Thanks for reaching out, please share your concerns at https://application.axisbank.com/webforms/axis-support/index.aspx and our executive will assist you. Regards, Team Axis Bank.
                May 05, 2018
                Updated by Rakesh@Alliace
                I have already contact with your customer care executive regarding this they have not given me any of the proper clarification and now from last 30 i am also trying to get on chat with. Your site is damn slow...
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                  K
                  khader shahid
                  from Bengaluru, Karnataka
                  May 4, 2018
                  Resolved
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                  Resolved

                  cheque not cleared

                  Address: Davanagere, Karnataka, 560002

                  Branch ifs code utib0000225
                  A/c no ending [protected]

                  I had issued a cheque (022815) to shcil services. I got a message that my cheque is returned. As i was out of station i tried to contact the branch for nearly 3 hours, but nobody takes the call when the phone is ringing.
                  Few months back one of my cheque was returned saying signature does not match
                  Then i had explained to the manager that iam 63+ years...
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                  Vinodt2
                  from Yamunanagar, Haryana
                  May 4, 2018
                  Resolved
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                  Resolved

                  Address: Chandigarh, Punjab, 160017

                  I have a account with your bank since last 3 years my account no is ending with 76721 and from last weak m suffering for the cheque book but no body help me for this issue one of your exicutive put my complaint but i didn’t receive any solutions from them and the person who open my account mr. Ravi is did’nt recieve my call and even when i visited in the branch he didn’t entertain me and i need my cheque book on heighly urgencies so kindly solve my issue.

                  Regards
                  Vinod thakur
                  Jun 13, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 04, 2018
                  Axis Bank Customer Care's response
                  "Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help!
                  Regards, Team Axis Bank"
                  [protected]
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                    M
                    matvin
                    from Bengaluru, Karnataka
                    May 4, 2018
                    Resolved
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                    Address: 560076

                    Hi,

                    Acc no :[protected]
                    Greenleaf green solutions private limited

                    My company has the above mentioned account in axis bank, koramangala, bangalore.

                    I had placed a request to activate net banking for transactions (Now only viewing is available) by end of march. I have submitted board resolution and necessary applications.

                    I have been following up for more than a month now and visited branch thrice, they always say next day it will be activated. I have marked branch manager too in the email communications, still i have no response on email. Now they do not receive my calls too.

                    I wish to continue my banking with axis bank, as personally i am a customer for more than a decade. But it is becoming very difficult without good support from the branch, especially for a corporate account.

                    Please do the necessary.

                    Best,

                    Mathews vincent
                    Jun 13, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 04, 2018
                    Axis Bank Customer Care's response
                    Hi, we request you to share the location of the branch where you had placed the request for Net banking registeration. Sorry for the trouble. Regards, Team Axis Bank
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                      S
                      SachinLadi
                      from Mumbai, Maharashtra
                      May 4, 2018
                      Resolved
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                      Address: Mumbai City, Maharashtra, 400022

                      This is my axis account

                      [protected]

                      Branch worli

                      Deducted rs 2990

                      As my account was salary account zero balance and axis had converted into saving account without intimating me and charges rs 2990 slowly overall by deducting charges

                      This is totally wrong as my account was salary we should intimate before converting and debiting unnecessary amount

                      I want my refund back otherwise i will take this matter to rbi, ombudsman and higher authorities

                      This is totally harassment unnecessary rs 2990 debited i want my money back with interest
                      Jun 12, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 04, 2018
                      Axis Bank Customer Care's response
                      "Hi, we'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.
                      Regards, Team Axis Bank"
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                        R
                        rohan sriram
                        from Gurgaon, Haryana
                        May 4, 2018
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                        I opened an axis bank saving account in march 2018. On 20/04/2018, my account is debited with 77.63 rupees. The transaction named tip/scg. Visa. Pos. Dt 130418/. I have used idbi debit card and bank of baroda debit cards, i had never faced this kind issue or money debit from my account without their customer knowledge. But the axis bank account, they deducted my money and still didn't inform even through message. I still regret this due to this inconvenience caused.
                        Axis Bank customer support has been notified about the posted complaint.
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                          G
                          Geetha srinivas
                          May 4, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500016

                          I have received a call from axis bank 23rd apr for one assist service.
                          I accidentally subscribed those service and please cancel my subscription for my axis master card ending with 1899. It has been noticed that the money already been charged rs. 899 for the same on 25th april and the it was said that service was free of cost.
                          Then this charges are been caused to me.
                          Please, cancel the subscription and refund the same into my account.
                          I want to deactivate these service and get my money refund.
                          Jun 6, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          May 04, 2018
                          Updated by Geetha srinivas
                          They debited Rs. 1899 from my account on 25th April
                          Verified Support
                          May 04, 2018
                          Axis Bank Customer Care's response
                          Hi, Thank you for reaching out. Please DM us your registered contact number to retreive the account details and for further assistance. Regards, Team Axis Bank.
                          May 04, 2018
                          Updated by Geetha srinivas
                          what is meant by DM?
                          May 08, 2018
                          Updated by Geetha srinivas
                          Please provide your email.I will forward my account details to that email
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                            A
                            ajjuthakur@
                            from Haldwani, Uttarakhand
                            May 4, 2018
                            Resolved
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                            Resolved

                            Address: Pithoragarh, Uttarakhand, 262501
                            Website: irctc@axisbank

                            Name-arjun singh
                            Transation id[protected]
                            Date[protected]
                            Send [protected]@axis

                            I received the transaction status as 'incomplete/ pending' but claims that they were charged?
                            My email. [protected]@gmail.com

                            I received the transaction status as 'incomplete/ pending' but claims that they were charged? Plz acpet my camplain a
                            & solve

                            Thanks sir
                            Jun 12, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 04, 2018
                            Axis Bank Customer Care's response
                            Hi, we request you to liaise with the merchant in regards to the refund of the mentioned transaction amount. Thanks for writing in! Regards, Team Axis Bank
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                              Bharat Naik
                              from Bengaluru, Karnataka
                              May 4, 2018
                              Resolved
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                              Resolved

                              Address: 562114

                              Dear axis team,

                              Name:- bharat naik
                              Acc no:- [protected]
                              Branch:- tumkur
                              Ifsc code:- utib0000343
                              Scheme type:- sappr

                              This is regarding the negative balance made by your system in my account.
                              The account was opened in the year 2011 as a salary saving account. Afterwards salary account changed to other bank by our company. By that time itself i had received confirmation that my account is changed to zero balance account by bank. But now balance gone up to -1750 inr.

                              Many time i had given request to make this account as zero balance saving account but nothing was done even i had given request to close this account that was also not done by your team.
                              I would like to continue with axis bank if this issue is been solved and if the negative balance cleared.

                              Kindly do the needful on top priority and resolve my issue. Because apart from your assured sappr scheme i have been charged for not being used bank account. I don't want to take up this issue to higher level.
                              Jun 18, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 04, 2018
                              Axis Bank Customer Care's response
                              "Hi, we'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.
                              Regards, Team Axis Bank"
                              Verified Support
                              May 04, 2018
                              Axis Bank Customer Care's response
                              Hi, we'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.
                              Regards, Team Axis Bank
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                                S
                                sunsatish
                                from Delhi, Delhi
                                May 3, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500028

                                I have been receiving phone call on my landline number from axis bank credit card division, mumbai from almost 2 years. They are looking for a specific person who does not reside or access to my landline number.
                                I have told numerous time to the callers that the person they are looking for is not available at this number and asked them to update their system accordingly and further not to call me again in this regard.
                                I would have request and told them to stop calling and harassing me like this for more than 50-100 times. They don't seem to bother at all.
                                They are continously interfering into my private space and repeatedly calling me again and again.
                                I also told them to send their representative to the address where the landline number is located and verify the details i am providing. They are so reluctant that they said they will not send anyone nor stop calling.
                                This is really making me very impatient.
                                Please look into this immediately and resolve it asap.
                                Jun 4, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                May 04, 2018
                                Updated by sunsatish
                                Yesterday and today, we received around 15 calls from the following numbers[protected],[protected],[protected],[protected],[protected].
                                Verified Support
                                May 04, 2018
                                Axis Bank Customer Care's response
                                Hi, Thank you for reaching out. Please DM us your contact number. and also your exact location for further assistance. Regards, Team Axis Bank.
                                May 16, 2018
                                Updated by sunsatish
                                My Location is hyderabad and my contact number is [protected]
                                My Location is hyderabad and my contact number is [protected]
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                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  Hi,
                                  I am krishna chaitanya and i am holding a savings account [protected] from srinagar hyderabad branch and operating since 2008 and right now i am in singapore and i realized that my account is credit frozen and i don't have any clue about a transaction of 10k rupees which was done a week ago. Now i couldn't go back to bank. So please help to resolve this issue.
                                  Jun 11, 2018
                                  Complaint marked as Resolved 
                                  Hi, Please re-open the case as it is not resolved yet.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 03, 2018
                                  Axis Bank Customer Care's response
                                  Hi, as per our record, the referred account is in a closed status. Please confirm if you have placed a request for account closure. Sorry for the trouble.Regards, Team Axis Bank
                                  May 03, 2018
                                  Updated by [email protected]
                                  Hi,
                                  Thanks for responding. I didn't placed any closure request and I am sure that my account is not closed since I am able to login to Internet Banking. Please find attached screen shot which I took just now for your reference. Please expedite the activating of my account.

                                  Hi,
                                  Thanks for responding. I didn't placed in closure request and I am sure my account is not closed since I am able to login . Please find attached screen shot which I took just now for your reference. Please expedite the activating of my account.
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                                    A
                                    ashish881
                                    from Noida, Uttar Pradesh
                                    May 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: 110015

                                    Dear sir,
                                    This was deposited in atm machine on[protected] at 6.34pm at kirti nagar axis bank branch but the status in the machine was time out and cash of my 2000 notes 12 has been accepted but didnt credited in my above account no[protected], i have given written complaint to the branch manager told that it will be done from back end mumbai,
                                    Sir this money is my living in hostal which my poor father deposit from his salary i am unable to spent, please see if you can credit in my account immediately.
                                    Terminal id :s3ro25001 of slip got from the same machine-atm
                                    Please help
                                    Jun 3, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 03, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we request you to DM us your registered contact number as we are unable to fetch any details using the number mentioned. Further, we also request you to refrain mentioning account details on public posts. Sorry for the trouble. Regards, Team Axis Bank
                                    I have submitted my cheque book and debit car for savings account closure for account no. [protected]. I submitted to gp02, gp block, pitampura branch, delhi. But they are not closing my account.My account balance is zero. Kindly close my savings account as soon as possible.I submitted all my details to Mr shivam sir in mentioned axis branch.
                                    Dear Sir/ Ma'am,

                                    I had a Credit Card during 2007 vide Card No. [protected]. But due to some unfortunate event I failed to pay the same.

                                    Please let me know the procedure to pay the bill.

                                    Thanks & Regards
                                    Arindam RoyChowdhury.
                                    Cont. No.[protected].
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                                      Santosh Khurana
                                      from Bulandshahr, Uttar Pradesh
                                      May 2, 2018
                                      Resolved
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                                      Resolved

                                      Today i withdraw money from sbi atm but it not withdraw and axis bank sent me a message that money is deducted from your account i launched complain in your toll free no also but it not reverse in my account what can i do and i also having a atm receipt unable to process if i not withdraw how could it possible please resolve it as fast as you can.
                                      Jun 10, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 04, 2018
                                      Axis Bank Customer Care's response
                                      Hi, if the money is deducted from your account, it will be credited to your account within 2 working days. Sorry for the trouble. Regards, Team Axis Bank.
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