Axis Bank Complaints & Reviews

I had opened asap account before few days and my account number is [protected] & axis provide me a virtual debit card also. But i can't register my account with axis mobile app and also not able to transact online through my virtual debit card. I had done rekyc too. Still i facing this problem. My rekyc rs no. Is 41186561. I raised complaint about that but no response. So please help me. I have so poor experience of axis....

I had applied for balance transfer from dhfl to axis at mumbai, chembur home loan branch. I had submitted my documents in the first week of march 2018, now today is 5 may 2018 still my case is open. Sales manager mr. Deependra tripathi is very rude person, misbehave with me and always shouting over the phone so today i told him to
Cancel my application and asked for processing fee refund of bt and top up also.
My loan application id:
Top up : 7959609
Bt :7927615.

Please cancell it and refund my fee asap.

Regards,
Satyajeet
(Kamble. [protected]@gmail.com)

Der sir i traid internet banking activeting (New user) with my custemar id (Axis bank) seeing errar meseg is invalid usar id plese help...

I trid call center no [protected] and [protected]. Meny mor time not conected not respond call center

My mail id [protected]@gmail.com
My mobil no [protected]
Tellapur,
Rc puram,
Sanga reddy,
Telangana,
Pi no 502032
India

Dear sir/madam,

I received a call from mr. Srijeeth credit card dep (Ph:[protected]), on 05 — 05 — 2018- one of your staff i informed him that i would like to credit the amount within few days due to i am in out of area. Hearing this your staff became furious and was very impolite, rude, arrogant and was also using abusive language. I was really shocked because i had always heard that the staff in your bank are very courteous and helpful people. I too could have been equally good in behaving as bad as your staff but my upbringing prevented me from doing this. I have been wondering how people of low caliber have been employed in your showroom. They are fit to be roadside sellers and hawkers and not be working in a prestigious company like yours. If you cannot understand that people are high quality with good standing in society, it is better that you quit and start selling on roadside because that is a place of such people. I thought that at least the manager would be of better caliber but when i brought this to his notice i found that he is no better so i understood that the rot is not just at the bottom level but has reached the from top level.

I demand a written apology for the unruly behavior meted out to me failing which i shall as a first step propagate to my colleagues, friends, relatives etc., your bad unprofessional on the street behavior and tell them to advise their friends also not to step into your showroom and buy from other dealers.

Ii will also be taking up the matter with axis bank regional office and its head office. So the choice is now with you to either apologise and let matters be resolved here itself or let it go to higher levels.

Your disgusted and highly disappointed customer,

Arvind

Dear team,
I want to pay my credit card bill but mistakenly we have done the payment rs.4950/- axis bank wrong credit card no.
[protected] on dated 1-may-18 though icici bank net banking but that credit card was closed july'17. I have received no dues letter from axis bank july 17. I had sent the mail to axis bank & icici bank customer care but they are not responding. I had called icici bank customer care they said amount will be refunded within 3 working day. Till now i have not received my amount. Please support

Thank & regards
Rajul bhatnagar
[protected]

Dear madam/sir,

There is a axis bank atm in naharpur rupa on nh-8 near easa elevators having id-13592 which is nor working properly from last 1 year. The major problem which we have to face are given:

1. Most of the time atm machine doesn't recognize his own bank card.

2. If by chance card read there is no screen for withdrawal options.

3. Most of time available denomination screen doesn't work.

4. Processing is very slow as compare to other atm's

5. There is no guard to whom we can complaint.

Many people got harassed because in other bank you can't withdraw more then 10000/- and there is limit for free transaction. You can check your cctv footage.

We hope you will take a serious view on it and take action under intimation.

I applied online for an asap account vide a/c no.[protected] on last 28/4/2018. After that, i am confirmed about the account on your behalf by sms and emails. That email from you is asked me to go to the nearest branch for kyc updates and biometrics. When i went to my nearest branch and i found that my account was not opened. When i contact your customer care, they informed me that the said account will be open within next 24 hours and they asked me to visit my nearest branch after 24 hrs. Today, when i went to the branch of axis bank, i was informed that my account has not been opened yet. When i contact customer care, they say that it is not possible to open my account.
We cannot expect such kind of joke from a banker like you. I hope you will be able kind enough to take proper arrangements for opening my account.

I has requested for a Debit card and the guy in the bank explained me about visa secure+ debit card and told me that the charges would be 300+ taxes issuance and same will be charged annually as well. I agreed and then he issued me a debit card. After few days I checked my account statement and I see a sum of 531 being charged as debit card issuance charges as opposed to what I was told (300+ taxes applicable). I had a chat with customer care, they gave me a request # 41030959.
I haven't got any call from bank side, even tweeted about i haven't got any clarifications yet. I even DMed them, but still no reply. Even on the bank website the charges for the debit card is mentioned 300 and taxes.
Apart from this, I have noticed that some small amounts have been debited from my account like 1.06rs, 0.8rs etc. I still don't understand what these charges are for and upon enquiring, they say it's charged by the merchant with whom I made a online purchase weeks back. I had already paid to the merchant when I made a purchase but again I got charged and that too after 2weeks of purchase. Who authorised such charges from my account.

Dear Sir,
Mein ludhiana punjab se hu hamare jaha apke atm k samne fruit vala puri parking ki space cover kar leta hai. jo ki parking karne ki space nahi milti jis se aam logo ko bohat dikkat a rahi hai.
Aur yaha pe koi guard bhi nahi hai jo atm ki dekh bhaal kare aur atm mein bhat dust rehti hai. Iske air conditioner Bhi nahi kaam karte .
So plz sir aap meri is complaint pe Action le aur parking ki problem ka hall kare
Thanks.
Mr. Gursharan Singh

My credit card's payment date is 2nd of every month. My outstanding bill was 21495.00 for april and due date was 02/05/2018, somehow i unable to pay within 02/05/2018. Although i was paid 9224.00 on 03/05/2018 and rest of the amount converted to emi for 6 months still it's showing 20953.00 as an outstanding amount. Not only 20953.00 but also there is an amount 571.00 which have to pay. So total amount which have to myself 21524.00 (20953.00+571.00=21524.00)... Then where goes my 9224.00??

Dear axis bank authority, what is this???

Branch ifs code utib0000225
A/c no ending [protected]

I had issued a cheque (022815) to shcil services. I got a message that my cheque is returned. As i was out of station i tried to contact the branch for nearly 3 hours, but nobody takes the call when the phone is ringing.
Few months back one of my cheque was returned saying signature does not match
Then i had explained to the manager that iam 63+ years...

I have a account with your bank since last 3 years my account no is ending with 76721 and from last weak m suffering for the cheque book but no body help me for this issue one of your exicutive put my complaint but i didn’t receive any solutions from them and the person who open my account mr. Ravi is did’nt recieve my call and even when i visited in the branch he didn’t entertain me and i need my cheque book on heighly urgencies so kindly solve my issue.

Regards
Vinod thakur

Hi,

Acc no :[protected]
Greenleaf green solutions private limited

My company has the above mentioned account in axis bank, koramangala, bangalore.

I had placed a request to activate net banking for transactions (Now only viewing is available) by end of march. I have submitted board resolution and necessary applications.

I have been following up for more than a month now and visited branch thrice, they always say next day it will be activated. I have marked branch manager too in the email communications, still i have no response on email. Now they do not receive my calls too.

I wish to continue my banking with axis bank, as personally i am a customer for more than a decade. But it is becoming very difficult without good support from the branch, especially for a corporate account.

Please do the necessary.

Best,

Mathews vincent

This is my axis account

[protected]

Branch worli

Deducted rs 2990

As my account was salary account zero balance and axis had converted into saving account without intimating me and charges rs 2990 slowly overall by deducting charges

This is totally wrong as my account was salary we should intimate before converting and debiting unnecessary amount

I want my refund back otherwise i will take this matter to rbi, ombudsman and higher authorities

This is totally harassment unnecessary rs 2990 debited i want my money back with interest

I opened an axis bank saving account in march 2018. On 20/04/2018, my account is debited with 77.63 rupees. The transaction named tip/scg. Visa. Pos. Dt 130418/. I have used idbi debit card and bank of baroda debit cards, i had never faced this kind issue or money debit from my account without their customer knowledge. But the axis bank account, they deducted my money and still didn't inform even through message. I still regret this due to this inconvenience caused.

I have received a call from axis bank 23rd apr for one assist service.
I accidentally subscribed those service and please cancel my subscription for my axis master card ending with 1899. It has been noticed that the money already been charged rs. 899 for the same on 25th april and the it was said that service was free of cost.
Then this charges are been caused to me.
Please, cancel the subscription and refund the same into my account.
I want to deactivate these service and get my money refund.

Name-arjun singh
Transation id[protected]
Date[protected]
Send [protected]@axis

I received the transaction status as 'incomplete/ pending' but claims that they were charged?
My email. [protected]@gmail.com

I received the transaction status as 'incomplete/ pending' but claims that they were charged? Plz acpet my camplain a
& solve

Thanks sir

Dear axis team,

Name:- bharat naik
Acc no:- [protected]
Branch:- tumkur
Ifsc code:- utib0000343
Scheme type:- sappr

This is regarding the negative balance made by your system in my account.
The account was opened in the year 2011 as a salary saving account. Afterwards salary account changed to other bank by our company. By that time itself i had received confirmation that my account is changed to zero balance account by bank. But now balance gone up to -1750 inr.

Many time i had given request to make this account as zero balance saving account but nothing was done even i had given request to close this account that was also not done by your team.
I would like to continue with axis bank if this issue is been solved and if the negative balance cleared.

Kindly do the needful on top priority and resolve my issue. Because apart from your assured sappr scheme i have been charged for not being used bank account. I don't want to take up this issue to higher level.

I have been receiving phone call on my landline number from axis bank credit card division, mumbai from almost 2 years. They are looking for a specific person who does not reside or access to my landline number.
I have told numerous time to the callers that the person they are looking for is not available at this number and asked them to update their system accordingly and further not to call me again in this regard.
I would have request and told them to stop calling and harassing me like this for more than 50-100 times. They don't seem to bother at all.
They are continously interfering into my private space and repeatedly calling me again and again.
I also told them to send their representative to the address where the landline number is located and verify the details i am providing. They are so reluctant that they said they will not send anyone nor stop calling.
This is really making me very impatient.
Please look into this immediately and resolve it asap.

Hi,
I am krishna chaitanya and i am holding a savings account [protected] from srinagar hyderabad branch and operating since 2008 and right now i am in singapore and i realized that my account is credit frozen and i don't have any clue about a transaction of 10k rupees which was done a week ago. Now i couldn't go back to bank. So please help to resolve this issue.