Axis Bank Complaints & Reviews

I applied online for an asap account vide a/c no.[protected] on last 28/4/2018. After that, i am confirmed about the account on your behalf by sms and emails. That email from you is asked me to go to the nearest branch for kyc updates and biometrics. When i went to my nearest branch and i found that my account was not opened. When i contact your customer care, they informed me that the said account will be open within next 24 hours and they asked me to visit my nearest branch after 24 hrs. Today, when i went to the branch of axis bank, i was informed that my account has not been opened yet. When i contact customer care, they say that it is not possible to open my account.
We cannot expect such kind of joke from a banker like you. I hope you will be able kind enough to take proper arrangements for opening my account.

I has requested for a Debit card and the guy in the bank explained me about visa secure+ debit card and told me that the charges would be 300+ taxes issuance and same will be charged annually as well. I agreed and then he issued me a debit card. After few days I checked my account statement and I see a sum of 531 being charged as debit card issuance charges as opposed to what I was told (300+ taxes applicable). I had a chat with customer care, they gave me a request # 41030959.
I haven't got any call from bank side, even tweeted about i haven't got any clarifications yet. I even DMed them, but still no reply. Even on the bank website the charges for the debit card is mentioned 300 and taxes.
Apart from this, I have noticed that some small amounts have been debited from my account like 1.06rs, 0.8rs etc. I still don't understand what these charges are for and upon enquiring, they say it's charged by the merchant with whom I made a online purchase weeks back. I had already paid to the merchant when I made a purchase but again I got charged and that too after 2weeks of purchase. Who authorised such charges from my account.

Dear Sir,
Mein ludhiana punjab se hu hamare jaha apke atm k samne fruit vala puri parking ki space cover kar leta hai. jo ki parking karne ki space nahi milti jis se aam logo ko bohat dikkat a rahi hai.
Aur yaha pe koi guard bhi nahi hai jo atm ki dekh bhaal kare aur atm mein bhat dust rehti hai. Iske air conditioner Bhi nahi kaam karte .
So plz sir aap meri is complaint pe Action le aur parking ki problem ka hall kare
Thanks.
Mr. Gursharan Singh

My credit card's payment date is 2nd of every month. My outstanding bill was 21495.00 for april and due date was 02/05/2018, somehow i unable to pay within 02/05/2018. Although i was paid 9224.00 on 03/05/2018 and rest of the amount converted to emi for 6 months still it's showing 20953.00 as an outstanding amount. Not only 20953.00 but also there is an amount 571.00 which have to pay. So total amount which have to myself 21524.00 (20953.00+571.00=21524.00)... Then where goes my 9224.00??

Dear axis bank authority, what is this???

Branch ifs code utib0000225
A/c no ending [protected]

I had issued a cheque (022815) to shcil services. I got a message that my cheque is returned. As i was out of station i tried to contact the branch for nearly 3 hours, but nobody takes the call when the phone is ringing.
Few months back one of my cheque was returned saying signature does not match
Then i had explained to the manager that iam 63+ years...

I have a account with your bank since last 3 years my account no is ending with 76721 and from last weak m suffering for the cheque book but no body help me for this issue one of your exicutive put my complaint but i didn’t receive any solutions from them and the person who open my account mr. Ravi is did’nt recieve my call and even when i visited in the branch he didn’t entertain me and i need my cheque book on heighly urgencies so kindly solve my issue.

Regards
Vinod thakur

Hi,

Acc no :[protected]
Greenleaf green solutions private limited

My company has the above mentioned account in axis bank, koramangala, bangalore.

I had placed a request to activate net banking for transactions (Now only viewing is available) by end of march. I have submitted board resolution and necessary applications.

I have been following up for more than a month now and visited branch thrice, they always say next day it will be activated. I have marked branch manager too in the email communications, still i have no response on email. Now they do not receive my calls too.

I wish to continue my banking with axis bank, as personally i am a customer for more than a decade. But it is becoming very difficult without good support from the branch, especially for a corporate account.

Please do the necessary.

Best,

Mathews vincent

This is my axis account

[protected]

Branch worli

Deducted rs 2990

As my account was salary account zero balance and axis had converted into saving account without intimating me and charges rs 2990 slowly overall by deducting charges

This is totally wrong as my account was salary we should intimate before converting and debiting unnecessary amount

I want my refund back otherwise i will take this matter to rbi, ombudsman and higher authorities

This is totally harassment unnecessary rs 2990 debited i want my money back with interest

I opened an axis bank saving account in march 2018. On 20/04/2018, my account is debited with 77.63 rupees. The transaction named tip/scg. Visa. Pos. Dt 130418/. I have used idbi debit card and bank of baroda debit cards, i had never faced this kind issue or money debit from my account without their customer knowledge. But the axis bank account, they deducted my money and still didn't inform even through message. I still regret this due to this inconvenience caused.

I have received a call from axis bank 23rd apr for one assist service.
I accidentally subscribed those service and please cancel my subscription for my axis master card ending with 1899. It has been noticed that the money already been charged rs. 899 for the same on 25th april and the it was said that service was free of cost.
Then this charges are been caused to me.
Please, cancel the subscription and refund the same into my account.
I want to deactivate these service and get my money refund.

Name-arjun singh
Transation id[protected]
Date[protected]
Send [protected]@axis

I received the transaction status as 'incomplete/ pending' but claims that they were charged?
My email. [protected]@gmail.com

I received the transaction status as 'incomplete/ pending' but claims that they were charged? Plz acpet my camplain a
& solve

Thanks sir

Dear axis team,

Name:- bharat naik
Acc no:- [protected]
Branch:- tumkur
Ifsc code:- utib0000343
Scheme type:- sappr

This is regarding the negative balance made by your system in my account.
The account was opened in the year 2011 as a salary saving account. Afterwards salary account changed to other bank by our company. By that time itself i had received confirmation that my account is changed to zero balance account by bank. But now balance gone up to -1750 inr.

Many time i had given request to make this account as zero balance saving account but nothing was done even i had given request to close this account that was also not done by your team.
I would like to continue with axis bank if this issue is been solved and if the negative balance cleared.

Kindly do the needful on top priority and resolve my issue. Because apart from your assured sappr scheme i have been charged for not being used bank account. I don't want to take up this issue to higher level.

I have been receiving phone call on my landline number from axis bank credit card division, mumbai from almost 2 years. They are looking for a specific person who does not reside or access to my landline number.
I have told numerous time to the callers that the person they are looking for is not available at this number and asked them to update their system accordingly and further not to call me again in this regard.
I would have request and told them to stop calling and harassing me like this for more than 50-100 times. They don't seem to bother at all.
They are continously interfering into my private space and repeatedly calling me again and again.
I also told them to send their representative to the address where the landline number is located and verify the details i am providing. They are so reluctant that they said they will not send anyone nor stop calling.
This is really making me very impatient.
Please look into this immediately and resolve it asap.

Hi,
I am krishna chaitanya and i am holding a savings account [protected] from srinagar hyderabad branch and operating since 2008 and right now i am in singapore and i realized that my account is credit frozen and i don't have any clue about a transaction of 10k rupees which was done a week ago. Now i couldn't go back to bank. So please help to resolve this issue.

Dear sir,
This was deposited in atm machine on[protected] at 6.34pm at kirti nagar axis bank branch but the status in the machine was time out and cash of my 2000 notes 12 has been accepted but didnt credited in my above account no[protected], i have given written complaint to the branch manager told that it will be done from back end mumbai,
Sir this money is my living in hostal which my poor father deposit from his salary i am unable to spent, please see if you can credit in my account immediately.
Terminal id :s3ro25001 of slip got from the same machine-atm
Please help

Today i withdraw money from sbi atm but it not withdraw and axis bank sent me a message that money is deducted from your account i launched complain in your toll free no also but it not reverse in my account what can i do and i also having a atm receipt unable to process if i not withdraw how could it possible please resolve it as fast as you can.

Our current account in axis bank we received leetr from axis bank on 07/08/2017 they are close our account. We answer from our side by our charted accountant if anything wrong will give u
Answer. We submit request also in axis bank ahmedabad releif road branch. Please inform us what is the reson our account block.

Kishor naidu
0091-[protected]

This is very disappointing to me that i have opened my salary account in axis bank in last month and still not able use net banking facility due to unexpected massage whenever i have tried to transfer my money to other account or tried to do any online payment.

I always got massage on screen i. E. Access to the menu is not available. Please contact bank administrator.

Moreover have tried to update my profile and my addhar number but even have failed to edit my info on your portal.

If i am not able to do any payment/ transfer money /purchase then whats the use of net banking facility.

Literary speaking i have totally screwed my happiness by opening account in axis as i have tried to call local branch number and spoken in kranti chowk branch, aurangabad maharashtra branch.in additional have searched all options on your site that how to solve this issue. Calling on your[protected] is really wasting my time. Within one and half month never connected with any representative but always heard recorded massage every time more that 03 min.

You have provided many options to avail many things but very sad to say need to improve on customer support.

I have attached snaps of error massage which have seen hundred times on screen wheni have tried to do any net banking transaction.

This would be my last change to asking for help or else i will have to think on move. As at the current days you must be know the importance of net banking.
My name is Satish T Patel
contact number:-[protected]

Dear sirs,

I have made a transfer fund to my wife;s account number at icici bank. While entering the account number, i have mismatched and wrongly entered the last no of the bank account number and the fund of rs.15000/-have been credited to that account[protected]. The account details of fund transferred are given below for your reference. The amount was transferred on 11 april 2018. I request you to review and reverse the erroneous made transfer. Please let me know if any other information is needed.

Name: mohammed shahnawaz ali

Account no: [protected]

Wrongly selected a/c no (Icici) :[protected]

Amount transferred rs.15000/- on 11.04.2018

V. Parvathi and c. R. Sundaresan jointly hold an axis bank savings account no.[protected]. We also hold a demat account no.[protected] with same client id.
A request to close these accounts was made at the begumpet branch. The staff did not provide an acknowledgement for the submission and stated it would not be necessary.
Following a wait of a couple of months a submission of closure of the savings account was made in the axis bank at alcazar plaza, banjara hills, hyderabad. I was informed that the demat was still shown to be active and she would follow up and close our account once the demat was closed.
As there was no progress we attempted to register a complaint in the axis bank website which failed as the website was not generating a number for the complaint.
We followed with a telephone complaint with customer support and were given a complaint number of[protected]. Following a week of wait a follow up call was made and we were informed that there was no progress as the track led to another division at begumpet branch. The correction was made and then another week later we were told to follow up with complaint number[protected].
After yet another wait we were informed that there was some problem to be sorted out by the branch at alcazar plaza.
Several attempts to contact the branch led to no progress. Most of the times the phone of the bank at this address is not responded to or if responded is promptly disconnected.
Meanwhile we are getting a notice through sms that we are being levied a penalty for inadequate balance in the account. We refuse to accept this and wish the accounts to be closed immediately and confirmation sent to us.