Axis Bank Complaints & Reviews

Our current account in axis bank we received leetr from axis bank on 07/08/2017 they are close our account. We answer from our side by our charted accountant if anything wrong will give u
Answer. We submit request also in axis bank ahmedabad releif road branch. Please inform us what is the reson our account block.

Kishor naidu
0091-[protected]

This is very disappointing to me that i have opened my salary account in axis bank in last month and still not able use net banking facility due to unexpected massage whenever i have tried to transfer my money to other account or tried to do any online payment.

I always got massage on screen i. E. Access to the menu is not available. Please contact bank administrator.

Moreover have tried to update my profile and my addhar number but even have failed to edit my info on your portal.

If i am not able to do any payment/ transfer money /purchase then whats the use of net banking facility.

Literary speaking i have totally screwed my happiness by opening account in axis as i have tried to call local branch number and spoken in kranti chowk branch, aurangabad maharashtra branch.in additional have searched all options on your site that how to solve this issue. Calling on your[protected] is really wasting my time. Within one and half month never connected with any representative but always heard recorded massage every time more that 03 min.

You have provided many options to avail many things but very sad to say need to improve on customer support.

I have attached snaps of error massage which have seen hundred times on screen wheni have tried to do any net banking transaction.

This would be my last change to asking for help or else i will have to think on move. As at the current days you must be know the importance of net banking.
My name is Satish T Patel
contact number:-[protected]

Dear sirs,

I have made a transfer fund to my wife;s account number at icici bank. While entering the account number, i have mismatched and wrongly entered the last no of the bank account number and the fund of rs.15000/-have been credited to that account[protected]. The account details of fund transferred are given below for your reference. The amount was transferred on 11 april 2018. I request you to review and reverse the erroneous made transfer. Please let me know if any other information is needed.

Name: mohammed shahnawaz ali

Account no: [protected]

Wrongly selected a/c no (Icici) :[protected]

Amount transferred rs.15000/- on 11.04.2018

V. Parvathi and c. R. Sundaresan jointly hold an axis bank savings account no.[protected]. We also hold a demat account no.[protected] with same client id.
A request to close these accounts was made at the begumpet branch. The staff did not provide an acknowledgement for the submission and stated it would not be necessary.
Following a wait of a couple of months a submission of closure of the savings account was made in the axis bank at alcazar plaza, banjara hills, hyderabad. I was informed that the demat was still shown to be active and she would follow up and close our account once the demat was closed.
As there was no progress we attempted to register a complaint in the axis bank website which failed as the website was not generating a number for the complaint.
We followed with a telephone complaint with customer support and were given a complaint number of[protected]. Following a week of wait a follow up call was made and we were informed that there was no progress as the track led to another division at begumpet branch. The correction was made and then another week later we were told to follow up with complaint number[protected].
After yet another wait we were informed that there was some problem to be sorted out by the branch at alcazar plaza.
Several attempts to contact the branch led to no progress. Most of the times the phone of the bank at this address is not responded to or if responded is promptly disconnected.
Meanwhile we are getting a notice through sms that we are being levied a penalty for inadequate balance in the account. We refuse to accept this and wish the accounts to be closed immediately and confirmation sent to us.

Hi this is azim akhtar alvi from bhopal i have submitted the salary account form on 09 apr 2018 and also was cordinating with the concerned person named mr satish and after sometime when i call him many times he given me his manager number and then i visited to the branch on 27 apr 2018 and there i found that they were giving false commitments to me as the form was not found and then they said plz fill new form we will activate your account on 1 may 2018 and also you will receive your salary and again faced the same problem the person name was sunil and his manager name was mr. Prakhar and i found at evening account was not activated.

Concerned person name and contact details-mr. Sunil [protected]
Concerned person manager name and contact details-mr. Prakhar sirps+[protected]
Account no-[protected]
Branch details-mp nagar zone 1 bhopal mp

Shame on axis bank which create scams like that of nirav modi:

Without my approval and complete understanding of axis bank product, axis bank issues credit card no axis bank credit card no [protected]; dispatched in my name "amit khurana" at my gurgaon address;
This is an open invitation by axis bank, which can be cheated as easily as pnb bank is cheated by nirav modi, as axis bank irresonsibly and without verification issues credit cards and loans to anyone...

Theer was no welcome call, no exlanation fo terms and conditions and no pin, delieverd to me to activate the card, and i get thsi card suddenly without any intimation to me.

Axis bank behaved equally irresonsible as pnb bank was irresponsible with nirav modi case.

I have stated in my email to axis bank to terminate this card whihc is not active as yet as i am going out in india;
But irresponsibel axis bank under irrresponosible shikha sharma (Md & ceo), has not clsoed my card desite my reminders and notifications.

Banking ombudsman and nodal offices fo axis bank are also sleeping as shaemelss and careless axis bank has not closed by card..

Shame on axis bank

I am putting this blog on all major websites and open forums in india and intrenationally.

With title,... Axis bank more irresponsible than pnb bank

Hi sir,
My name is anil kumar bharti my account no is [protected] whose bank have lean and freeze my account. I am requested that please remove my lean and freeze account, i am humble request for you. As per policy of the bank i pay amount this month definitely. Without remove lean and freeze account where i expences. Because this may month my daughter birthday, please sir, you obey my request. I am grateful to you

Regards,
Anil kumar bharti

When i tried to withdraw cash today, i got this message and couldn't get money.
My account number is [protected]
It is a new card. There is enough balance in my account. I changed pin and also tried.
Sorry, this card is not authorized for use at this point. Kindly call[protected] or[protected] to know more. Have a nice day!
Please help.

I have not received amount of 2000rs in axis bank atm near gb palya bus stop.
At 5:30 pm on 30/4/2018. And it is deducted from my account of 2000. I have used syndicate bank atm for the withdrawal atm card nor is [protected]. Account name chetan ambakki. Kindly refund my amount back as soon as possible.
Acc no :[protected]
Ifsc synb0001216

Myself shilpa credit card recovery person is continusly calling and threatning me for bill payment i told that m not working even my dad is hospitalised in icu my financial situation is not good give me few month time they started harasing me and now started calling my friends and relative already my family is in tension due to my dad illness and this is really embarising moment that they started calling my friends i request please stop harasing me and my family as a human being please understand my current situation.

I have been regularly called of pending loan. But the truth is that i have never been your customer. I have never taken any loan from your bank. But still getting phone calls and messages. It is embarrassing to me. It is effecting my day to day life. My phone number is [protected]. I complained to the axis bank caller. She said it is her duty to call on this number. Pl resolve it so that i don't get calls.

Hello, i'm having a salary account with axis bank account number is [protected], in the monthly statement there is no ifsc code and micr number because of that i'm unable to use the bank account statement to open a demat account with a private broker.

Could you please assist me how to get this task done from netbanking.

Contact me if any on :[protected].

To,
The customer care Manager,
Paul merchants Limited,
Chandigarh
Dear Sir,
Sub: Fraudulent money withdrawal from forex card account – Reg.
Ref: Your mail Dated: 27.04.2018.
[protected]-------
This is to inform you that I categorically deny the statement provided by your branch manager Mr.Praveen that I have authorized to withdraw the money from my AXIS bank forex card account through telephone is absolutely false and not acceptable by any means.
It is obvious that M/s.Paul Merchants Limited, Coimbatore office and AXIS bank limited are knowingly involved and flouted the procedure and deceitfully withdraw money from my forex card account.
As a customer, I wonder if you could withdraw money from my forex card account without having a written / approved means of authorization from the card holder how can I trust Paul merchants limited and axis bank limited in near future? .
Axis bank intimated the withdrawal by sms and mail on 26-APR-2018 at 4.13PM but Mr. Praveen Generated an ENCASHMENT CERTIFICATE surprisingly on25 April 2018.
The above sequence is totally wrong and fabricated.
As per the report Paul merchants limited manager Mr. Praveen paid money to me on 25th April 2018 prior to one day that axis bank transferred the payment to your account on 26 April 2018. HOW IT IS POSSIBLE?
How did your manager access my account without my forex card and access code /password?
If your manager can this easily withdraw money from any one forex account means this is a very dangerous situation to all the travelers who choose to buy forex card through Paul merchant’s limited.
I need to have your responsible and acceptable answer on this issue immediately.
Thanks & Regards,
V S Dhanabal
Coimbatore -15.
Tamil Nadu.

I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks..

This is regarding axis bank credit card no [protected];

Dispatched in my name "amit khurana" at my gurgaon address:

- this is extremely shameful and poor service that axis bank credit card has not given me a welcome call, illustaratung me details on axis priveledge credit card and have dropped me card without my wish,
During teh verificataion calls, i ahd always consisetently requested for explanation of terms and condition.

The docuement collecting boy named monu sharma also confirmed that i will get a call from axis bank who will explain me card feastures.

- as i have not got any welcome call neither got my activation pin, i treat this as a unrequested credit card which i want to block and terminate forever;

- moreover when i wrote to axis banka nd nodal fofiec email fo axis bank, theer was no response as it ahs already been one week.

- i see all this as a a poor service y axis bank so i do not wish to activate, but rather terminate my card;

I will like axis abnk to close this unsused and notactivated card as i wish to refuse this card;

Please provide me closing and no dues letter for my not activated credit card no : failing which i have to write to banking ombdsman and rbi support emails complaining against axis bank;

I have an axis bank savings account of gudiwada branch in andhra pradesh. I was a student when i opened account and didn't maintain minimum balance properly as i have no income and accepted the penalty of 500. Now i am doing a small job and i maintained minimum balance of rs.10, 000/- every month. Still they are debiting a total of rs.1750 every month. When i consulted the bank staff they said that average balance must reach rs.10000/-. I verified for every month and it reached 10k. How much money i must waste like this. I waited for 3 months and now i am gonna close the damn account. Before closing, i decided to post a serious complaint on axis bank. That is why i am here. The only plus point about axis bank is its banking features. Now, i am done. I can't afford any more. If there is no money how can i enjoy banking services???

My self byreddy i have using credit card. I have not paid the card bill and finally they have sent mail to close card by paying 15000 for settlement. After receive payment now they are asking. Me to pay 6000 give settlement and threatening me to pay compulsory. Find the attached mails which is sent from bank. Please instruct them to close the card and sent me the settlement letter. If not means i will instruct my layer to send legal notice and raise issue in social media. This issue is happened in chennai. Kodambakkam branch. (Dorai raj.) they are calling and threatening to pay. I have attached the mail proofs.
Whats up number:[protected].
[protected]@gmail.com

I, would like draw you attention and want to explain past thinks regarding double debit amount rs 6575/-, before send further, please read the below carefully and give me solution:
I was purchased some grocery items from m/s sai budget faridabad on dated[protected] for rs. 6575/- and make payment through my axis card vide mid no. [protected], tid-hr002234, batch no-000006 and invoice no. 000030 dated[protected] time 12:26:34 (Rect attached).
When i was received my credit card statement for the period[protected] to[protected], i seen that you have debited my account twice with same amount i. E. Rs. 6575/- + 6575/- (Card statement for 18-06 to 18-07 is attached).
I have made payment after deducting second amount of rs. 6575/- on dated[protected].
I raised my query to axis bank through mail dated[protected] for reversal of disputed double entry.
In this regards i have provided the merchant bank statement for dated 19-06-17 for your verification that single amount of rs. 6575/- credited only (Statement of account of merchant attached herewith)
For such reversal you asked me to submit cardholder dispute form, which i have submitted on dated[protected]Copy attached)
Based on checking of merchant bank statement, you have reversed second wrong entry and credited rs. 6575/- in my account on dated[protected].
Now you again debited/reversed my account with rs. 6575/- on dated[protected] while this is second amount which has been debited twice in my account on dated[protected].
So, the question of payment of double amount does not arise and please reverse / credit the amount of rs. 6575/- immediately.

We were buying a 2bhk flat in Pimpri and were in need of 50 lakhs for the same.Your Agent Vikas Jadhav had promised of giving the same loan.We confirmed from him atleast 3-4 times before we proceed further he was very assured of giving loan amount for the same. He had taken 1 months time to do the property verification and after that the loan was approved for 40 lakhs only which was not sufficient for me and would not solve our purpose. He had just left us in the middle and was saying he cannot do anything. Even my processing fees has been deducted. I just want to know why your executives make false promise about the loan amount if they are not sure.He has wasted our whole month and after that i opted other bank for same process and they had fulfilled my requirement within a week. It caused us a lot of trouble and inconvenience and also delayed the whole buying process causing problem to the owner as well.(Vikas jadhav chinchwad branch). The previous owner waited till one month and taken the amount from another buyer so almost we were about to loose the property but some how we fight with the owner and then after getting loan from other bank some how i gained that property.

I have been chasing for the refund amount from Jan 18 till date and the guy promised me if you not get the refund by 15th March then i will give it from my pocket again made a false promise and afterward he denied and said do whatever you want it i am not going to pay.

I have been visiting every day or the other to the Axis bank Rasrang chowk and the lady who was working in axis bank was also speaking to vikas jadhav and he had made false comittment to me in front of other customers that if you will not get refund within 15th March 18 then i will pay you from my pocket.

Afterwards that axis bank given the no of Sanjay kumbar which he had taken 1 months time from 19th March till date and after 1 month he just only one word that you will not get the refund then why did he took 1 months time.
He is also not answering the call and when he answers it he said i will call you in 10 min but never called us

This is how the customer service is from Axis bank.

Waiting for your revert

Hi, i am a new customer of axis bank and an employee came to my house to open my account and one week later rs 590 has been debited from my account and when i called that guy over the phone he started shouting at me that he informed me about the charge of debit card however i don't need debit card and forced me to close the account and again you will be charged for rs 600 for that. Please help me in reverting that charge.