Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 1, 2024
Complaints 12953
Resolved
6557
Unresolved
6396
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 349

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amitmalasana
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debited amount from my account but recharge not done

Address:Jamnagar, Gujarat, 361140
Website:No

Sir i have done recharge on 20 april, 2018 on my jio no.[protected] via upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici" but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir i request u to take [protected]@icici customer care strict action to refund my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kota_hemanth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"invalid user credentials" message while registering

Address:Chennai, Tamil Nadu, 600020
Website:www.axisbank.com

Hello,

I am not able to register for net banking in axis bank with the details available in the asap priority account kit and getting following error message.

"invalid user credentials"

I am not able to reach customer care executive as there is no such option available in phone banking.

9am to 9pm chat service is not working.

Please do the needful.

Regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mongarahul
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated by axis bank executive

Address:Karnal, Haryana
Website:Personal loan given without request and cheated in documents

Hi, i have been cheated by one of the axix bank executive by misguiding giving me personal loan in a cheated manner. Now that executive is also not picking my call and bank has disburse the amount in my account. I want solution of my problem, otherwise i m not gonna pay this personal loan amount back, and also i will take legal action against axis bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sahil Vats
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to start my account

Address:New Delhi, Delhi

Sir,
My name is sahil vats, i m using credit card from 1 year, from last three month i am continously using my card and used its complete limit my out statnding become over and credit card department tranfer that amount in my main account, but i pay all the dues and clear my account still now my card is freezed, i call in ur costumer care no and they said i hv to sumit a aplication in bank to clear all credit card dues from my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Javajivishnu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account still not activated

Hello, few days back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. If i ask them the reason, they are just ignoring me. I opened my account in [24]7 company and my salary will be credited this month only when u activate my account. Please do it fast.
My bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahilsh1709
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash stuck in deposit machine

Address:Ludhiana, Punjab, 141010

My money of rs.23000 with 22*500=11000 &6*2000=12000 being deposied into deposit machine - at AXIS BANK MILLERGANJ BRANCH LUDHIANA with machine no - 0S3RH32401. On 18/04/2018 at 13.13.04 time response - notes were retracted. Tried to contact branch 100 times... No progress. Can i please be provided with appropriate information? Till today i. E 24/04/2018

MY COMPLAINT NUMBER IS - [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
ttttttttttttt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home loan agent sunil andheri office

Address:Mumbai City, Maharashtra, 401208
Website:Axis Bank

We are buing a 2bhk flat in Mumbai vasai and were in need of 90 percent loan for the same.Your Agent Sunil's aggressive calling and intention of completing his target forced him to give false promise of giving 90 percent loan.We confirmed from him atleast 10 times for the 90 percent loan thing to which he agreed instantly.Now after property verification he is saying the loan maximum amount which bank can provide will be 38 lakhs which will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
User1524562453
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home loan agent

Address:Mumbai City, Maharashtra, 401208
Website:Axis Bank

We are buing a 2bhk flat in Mumbai vasai and were in need of 90 percent loan for the same.Your Agent Sunil's aggressive calling and intention of completing his target forced him to give false promise of giving 90 percent loan.We confirmed from him atleast 10 times for the 90 percent loan thing to which he agreed instantly.Now after property verification he is saying the loan maximum amount which bank can provide will be 38 lakhs which will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NarenVerma7
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst bank, no no no to this bank

Address:Shimla, Himachal Pradesh, 171006

BEWARE - THIS BANK IS A SCAM. PEOPLE WORKING THEIR HAVE NO IDEA HOW TO DEAL WITH CUSTOMERS AND HOW TO GET THE LOAN APPLICATIONS PROCESSED. THEY WILL RUIN YOUR CREDIT SCORE.

Applied for a loan through Axis Bank Kasumpti Branch. They took 4 months, still loan was not approved. Also asked to me submit the documents 4-5 times. Every time they had new excuse and wanted me to submit the documents. I WOULD SUGGEST USE OTHER BANKS,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
joydebjana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sb account locking

I would like to inform you that, I have a SB account with Axis Bank vide no [protected]. This is my loan account. 15th of every month Rs 13000/- paid to LICHFL through ECS transaction from this account. On 19.04.18 an SMS received from LICHFL and found that the ECS payment has bounced.
Then I contact to my home branch and found that the PAN card details are not available with that branch. My account was blocked from 01.04.18. My...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parveenkumar.23244
from Narwana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a/c se payment katne bare

Address:Jind, Haryana, 126116
Website:[email protected]

मे गुरमीत पुत्र जोगीन्द्र गाँव लोचब त. नरवाना (जींद)का निवासी हूँ।
मेरा axis bank बचत खाता न। [protected] है । मैंने मेरे खाते से 21/04/2018 को 500 rs. trf किए थे । लेकिन वो पेमेंट बैंक से कट गई ओर...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rusbin Paul
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negative balance in sb account

Address:Idukki, Kerala, 685507

Dear Sir;

I have an Axis Bank SB Account which is showing debit balance now. As per my account statement I have INR 800 in my account. But when I tried to make transaction of INR 400 in a petrol Bunk it was declined showing insufficient fund. When I checked I found that the account is in debit balance of INR 414. I didn't get any intimation regarding the deduction and also when I checked the detailed statement it is showing...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Kumar Singh_GLA
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negative balance in my axis bank saving account

Address:Mathura, Uttar Pradesh, 281406

Sir, i have saving account in axis bank but i stopped using it for several months nearly 6 months now my account balance is reflecting -1000 inr. When i talked to customer care they told me to visit branch and when i visted branch they denied and they told that they cannot do anything i have to pay the debt -1000 whereas according to rbi rule bank can not impose negative charge once balance touches to zero....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sriram bera
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iam complaining about deactivation of one assist service

Address:Hyderabad, Andhra Pradesh

I had received the call from one assist and they said it is compulsory for all the customers. But the sum of 1899 have been deducted from my account though i said i dont want the subscription. Am using more than 2 bank accounts but these type deduction i didnt seen before. Please deactivate and refund my money. My relationship service request number is 40765062. The action and refund the money as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukchote
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection department harassing a lady

Address:Mumbai City, Maharashtra

Hello sir,

I am using a axis bank credit card and my payment not yet fully cleared but i told them i will do in the said time period but still everyday i am getting near about 35 to 40 calls from axis collection department and giving me bad words and rough behave with a lady and talking rubbish and harrasing.
A person from collection department name shailesh sawant no [protected] this guy dont have courtesy to talk with...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
chat2amit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1860 fraud by axis bank credit cards to cheat customers

Address:122017

Axis bank credit card has closed all support customer care nos, and customers are compelled to call nos starting with 1860 for any inquiry on their cards.

Axis bank deliberately cheats its customers by compelling them to pay money through mobile provider for any inquiry to axis bank

Due to this fraud and harassment and cheating by axis bank, i warn other users to never apply axis bank products and credit card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jc iti
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account closure request not processed

Address:Jaipur, Rajasthan

I had opened an account with axis bank shahpura (3728) branch on 22/03/2018, after 8-9 days i didn't find its offerings and services as per the standard of other private banks,
I submitted my account closure request on dt 31/03/2018, with duly filled account closure form and surrender all belongings (I. E. Debit card, cheque book, passbook) for the same.
They denied to close it on the same day.
Neither they destroyed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfied service

Address:Kolkata, West Bengal, 700074
Website:www.axisbank.com

Hi Sir/Madam,

I am Gurprith Singh, a new priority account holder of your bank at Dum Dum branch with account number [protected] would like to bring your attention regarding your staff behavior and manners, when i wanted to open an account with your bank MR Ramanuj and his boss Goutam Ghosh used to call me everyday for opening an account and promised me that the service will be exceptional and they will come to my home...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
ydg VIKRAM gandhi
from Gulbarga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst approach to customer

Address:585201

In yadgir manager and opertion head both person addtiude towrads us is like un pertictable they feel that they no need of od and ca holder in there bank
In notice board they have mentioned working hours 9.30 to 4.30
But they are not starting before 10 clock and stop accepting deposit before 3.30
Today this incident happen. When i disscus with mr niranjan patil ([protected]) about the issue four times but i have not recevied...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kriti Tuteja Mandal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disputed transaction on my credit card

On 31st of January, 2018, I made a transaction of INR 1900 with my Axis Bank Credit Card to recharge my Delhi Metro Card. I received a message mentioning that my account was deducted with INR 1900, the consumer copy of the transaction also mentioned the deduction of INR 1900, the recharge slip that I received from the Delhi Metro also showed that INR 1900 was received by them.

But when I received my Credit Card Statement it...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy