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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 354

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A
anubhav lawania
from Jaipur, Rajasthan
Apr 17, 2018
Resolved
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Address: Jaipur, Rajasthan, 302012
Website: www.axisbank.com

I filled up a form for issuance of new debit card as i recently turned into major. I asked mr. Dhan rathore (Axis bank employee, jhotwara branch, jaipur).
I enquired him about the charges for different debit cards and he said he will manage. Then after 15 days came debit card i. E axis rewards+ card for which i don't applied. And today my account debited with rs.590. So i complained it to the jhotwara branch of axis bank and he told me to use the card for 1 year and then he will change my card. But i cant bear this expense as i am just a student and i cant pay rs 800 anually for a debit card.
Sir /madam please help me its urgent.
May 19, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Axis Bank Customer Care's response
Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
Dear Sir,

The Home Loan account no. PHR[protected] shows still open when the account is closed. Can you please check and advise.

Regards,

Akhil Minocha
+91-[protected]
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    R
    Richu singh
    from Allahabad, Uttar Pradesh
    Apr 17, 2018
    Resolved
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    Address: Lucknow, Uttar Pradesh

    Axis bank के जो भी हेड हो
    मै उनसे ये कहना चाह रहा हूँ पहले तो अपका management department सभी शाखावो को राइट हेल्प नम्बर मोहयिया कराये। customar को बहुत दिक्कते होती है आपलोग ध्यान रखना चाहिये । आपके लखनऊ तेलीबाघ शाखा में एक भी helping नम्बर मौजूद नही । जो भी helping no हैं सब गलत यहाँ तक शाखा प्रबंधक का भी ।
    इस्से customers कितनी परेशानी होती है छोटी सी भी जानकारी के लिये या तो वो अपने शाखा ंमें जाये जहा उसका खाता है ।
    ये बहुत गलत है इसे सुधार करें।
    May 18, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Apr 17, 2018
    Updated by Richu singh
    मै अलोक सिंह
    मेरा बचत खाता axis bank तलीबाघ शाखा मे है
    किसी कारण से मै इन्दिनो लखनऊ छेत्र से बाहर हूँ
    मेरे खाते सम्बन्धित कुछ दिक्कते आरही
    मै आज तीन दिन से शाखा के प्रबंधक या शाखा कोई भी हेल्पलाइन no हो मुझे मिल नही रहा साब कॉन्टैक्ट गलत बता रहे
    जिससे मुझे परेशानी हो रही ।
    मेरे जैसे और भी customers को परेशानी हो रही होगी ।
    आपकी बैंक की सर्विस निराशा जनक है बिल्कुल संतुस्ट नही ।
    उम्मिद है इस विषय पे आपलोग सोचेन्गे।
    धन्यवाद।
    प्रार्थी- आलोक सिंह
    Apr 17, 2018
    Updated by Richu singh
    axis बैंक
    शाखा
    तलीबाघ लखनऊ
    Apr 17, 2018
    Updated by Richu singh
    छमा चाहूँगा उपर कुछ टाइप में त्रूटी हुई।,

    सिकायत axis bank तेलीबाघ शाखा लखनऊ के लिये है ।
    Verified Support
    Apr 17, 2018
    Axis Bank Customer Care's response
    Hi, thank you for reaching out. Please Inbox us your registered contact number and elaborate on your concern. We are here to assist! Regards, Team Axis Bank.
    My name rambabu acount number [protected] deposited 49300 in machine but transaction time out date 12 april 2018 at 12:47:59 in firozabad bank machine my contact number [protected] bank staff are saying from that day money will come tomorrow in your account till now money has not come in my account so please help me
    I have been mistakenly accept the one assist service, now i want to deactivate the subscription and refund the same into my account. My relationship no. is 876900. I am waiting for confirmation of delation of this service and also refund the money @1899.kindly look in to it..
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      R
      rsarava2
      from Thanjavur, Tamil Nadu
      Apr 17, 2018
      Resolved
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      Resolved

      Address: Coimbatore, Tamil Nadu, 641016

      I have axis bank fastag account and i opened my account with aadhar card and my account shows kyc as ok but credit status became credit freeze. Unable to top-up any cash from march.
      Contacted fastag toll free, they said i have to update kyc again and they told me to send all cars rc book, aadhar and pan (Which i submitted while buying fastag) to etc. [protected]@axisbank.com, scanned all documents and mailed to them. They told me to visit axis bank branch to update kyc and axis bank employees are clueless about this procedure. They ask me to contact customer care again.
      Such a poor system.
      May 19, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 17, 2018
      Axis Bank Customer Care's response
      Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
      My new mobile Sony r1 plus oreo 8 getting problem for mobile app login how to resolve my mobile no [protected]
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        K
        Kumar@Ravi
        from Hyderabad, Telangana
        Apr 16, 2018
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh, 531011

        Good evening sir my name B.Ravikumar from Visakhapatnam account no [protected] I have send the money in 5298 rs wrong account in nitesh Kumar singh transaction I'd UPIca1d2406835c4e26a3cca3ab9a6ab35a
        UTR[protected] at 14/4/18 12:04 hrs please give my amount back sir solve my problem sir
        Regards
        Ravikumar.B
        [protected]
        [protected]
        May 26, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Apr 16, 2018
        Updated by Kumar@Ravi
        Good evening sir my name B.Ravikumar from Visakhapatnam account no [protected] I have send the money in 5298 rs wrong account in nitesh Kumar singh transaction I'd UPIca1d2406835c4e26a3cca3ab9a6ab35a
        UTR[protected] at 14/4/18 12:04 hrs please give my amount back sir solve my problem sir
        Regards
        Ravikumar.B
        [protected]
        [protected]

        Verified Support
        Apr 17, 2018
        Axis Bank Customer Care's response
        Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
        I am facing CVV number wrong error while using update credit card received recently kindly look this matter immediately

        Regards,
        Kheerthivarman V
        M.No:[protected]
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          S
          shubu521
          from Gurgaon, Haryana
          Apr 16, 2018
          Resolved
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          Address: Karnal, Haryana, 132116

          This is shubham goyal s/o sh. Ram niwas goyal from taraori distt. Karnal -132116
          Here in taraori new branch opened of exis bank.
          There i was applied for new saving account. Before 7 days but still my account is not open
          They give me wrong welcome kit also.
          I want to take platinium visa card kit
          But they give me rupay card kit.
          I am very distract from this branch.
          Now am not satisfied with this branch
          After opening of my account i will withdraw all money of my account.
          After that i will close my account permanently.
          Now i never won't to be the part of asix bank.
          Becouse of poir service and very very slow process of bank

          Regards:-
          Shubham goyal
          Taraori 132116
          Contact no.- [protected]
          A/c no. - [protected]
          May 17, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 16, 2018
          Axis Bank Customer Care's response
          Hi, request you to elaborate your concern towards refund via DM for us to look into the matter. Regards, Team Axis Bank.
          Apr 18, 2018
          Updated by shubu521
          I have not received any solution of my previous complain.
          This is sagar sharma s/o shri rajesh kumar. On 2ndjune2021 my was expired due to cardiac arrest.my father had a OD limit account in Axis bank.and also had credit insurance of Max life insurance which was done by Axis bank on first time the Axis bank Auto debt insurance premium from his limit account.as well in insurance policy bont the intermediate is bank. But due carelessness of bank employee or max life insurance employee the intimation for renewal of policy is given to my father by which insurance was expired on 1st may2021 And now bank representative say that it's customer responsibility to renew policy. My question is that if the policy renewal is customer responsibility then how bank auto debit MLI premium from account.and why intimation is not given to customer for if the responsibility is of customer.

          You're sincerely
          Sagar sharma
          [protected]
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            S
            Sreejith Kumar Cheviri
            from New Delhi, Delhi
            Apr 16, 2018
            Resolved
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            Resolved

            R,
            i am sreejith and maintain an account with axis bank in last month i took 300000/- personal loan and april 10th is the due date for emi so i made payment on 9th april 2018 . But on 10 th april the amount (emi) auto deduct from my account. I dont know about auto deduct of emi from my account. But now in this only one emi affected in personal loan. So i kindly request you to revert the amount 8346/- to my savings account otherwise please minus the same from my personal loan

            name : sreejith kumar
            ac no : [protected]
            Jun 1, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 17, 2018
            Axis Bank Customer Care's response
            Hi, we are working on your concern vide reference number 40704710 and will update you with the status within 48 hours. Sorry for the trouble. Regards, Team Axis Bank.
            Verified Support
            May 01, 2018
            Axis Bank Customer Care's response
            Hi, with reference to the service request number 40704710, we confirm the additional EMI paid towards your loan account has been credited back to your savings account on April 19th, 2018. Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://www.research.net/r/Axis_Bank_Customer_Support .
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              M
              from Noida, Uttar Pradesh
              Apr 16, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110019
              Website: AXIS BANK

              Dear sir/madam

              It is requested that my account has been debited 429 rs on 14 april, as a consolidated charges on the name of non maintaining the account balance.

              I am having this account from last three year and there was not any problem but this time due to some trouble my account has not been maintained for only some day. You charged 429 rs..

              Please help me to remove the charges it is a humble request.

              Otherwise i never need such bank account which never understand the customer plight.

              I also assure you not to give this kind situation again in future.

              Please understand the situation unless i no need of this account.

              Thanks
              Manoj kumar
              [protected]
              Account no-[protected]
              Axis bank
              Saket branch
              May 20, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2018
              Axis Bank Customer Care's response
              HI, request you to contact our phonebanking numbers on[protected]/[protected]. Regards, Team Axis Bank.
              Sir


              mera account open hue 15 din
              ho gayeLekin mera debit card
              nahi aaya hai kya karu

              Name Sushil kumar giri
              A/c no [protected]
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                P
                PNZutshi
                from Jaipur, Rajasthan
                Apr 16, 2018
                Resolved
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                You have wrongly returned my cheque from gwalior branch for low funds on 11.4.2018.. You can confirm about my balance from guna branch (Cheque issued to uti_mf) cheque no.030984. Probably the confusion by your staff is because i have flexi account. Which has not been counted. Fexi account plus eod is the total money in savings which was much more than the amount written onthe cheque.
                May 31, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Apr 16, 2018
                Updated by PNZutshi
                I have issued axis bank s/b. A/c. Cheque no.030982 of guna branch (Code 679) a/c. No.[protected] in the name of "uti-mf of rs.1, 20, 000/= through uti agent. It has been submitted to gwl. Branch this cheque has been returned by axis bank gwalior branch for insufficient funds in my account. Which is absolutely wrong. You can confirm by your guna branch that on the submitting date that is 11th april 2018, i was having much more in the account than the sum required. Probably the person concern of the bank is not much aware of the flexi account in which i had the amount on that date.
                Verified Support
                Apr 16, 2018
                Axis Bank Customer Care's response
                HI, request you to contact our phonebanking numbers on[protected]/[protected]. Regards, Team Axis Bank.
                Apr 16, 2018
                Updated by PNZutshi
                Phone numbers probably changed kindly intimate new numbers
                Apr 16, 2018
                Updated by PNZutshi
                Kindly inform about your action about my complaint
                Apr 19, 2018
                Updated by PNZutshi
                Kindly consider my complaint and inform
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                  N
                  nag12527
                  from Chennai, Tamil Nadu
                  Apr 16, 2018
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                  Address: Ujjain, Madhya Pradesh

                  Hi axis bank ceo,

                  My account no is [protected]...

                  Unfortunately my company is having salary account with your stupid bank.. Where almost all the employees are useless...

                  I personally went to kandanchavadi branches both bank and loan center and again there also no response and they ask me to wait 2 days for refund but all most all 10 days completed but still my problem is not resolved. What u think... U having our money and asking us to run like dogs... All the staff work in kandanchavadi speaks like and behaves like central government employees... So stupid bank...

                  If i am not getting my money cleared i will be posting this to all websites and will be taking this to consumer court soon,,, please move ur...

                  Nagendra p
                  Axis Bank customer support has been notified about the posted complaint.
                  Apr 16, 2018
                  keshav shet's response
                  Kindly resolve the issues
                  Hi sir,
                  Yesterday my account balance is rs 10484, bt you are didacted balance for consolidated charges on rs 8200 kindly refund the amount
                  Its my salary account it will not applicable any charges bt you are didacted rs8200 please kindly resolve the issues and regund the didacted amount
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                    A
                    ANOOPKR
                    from Kolkata, West Bengal
                    Apr 16, 2018
                    Resolved
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                    Resolved

                    penalty on failure of minimum balance

                    Sir

                    My axis savings (Sbezy) account number [protected]

                    The bank officials at your ymca cross road calicut kerala, wrongly informed me the minimum balance needed as 7000 instead of 10000.

                    My account got deducted on account of non maintainence of minimum balace.

                    Rs 227 on 17 2 2018

                    Rs 201 on 10 3 2018

                    Kindly reimburse the amount

                    Penal...
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                    A
                    AKhambra
                    from Kolkata, West Bengal
                    Apr 16, 2018
                    Resolved
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                    Resolved

                    Address: Bhopal, Madhya Pradesh, 462023

                    I have made imps transaction today (13th apr 2018) for the amount rs.100000 from my axis account to state bank of india account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please resolve my issue asap.
                    Counting it as very worst experience with axis bank.

                    I contacted axis bank customer care, but no use.

                    Axis bank account no: [protected]
                    May 17, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Apr 16, 2018
                    Updated by AKhambra
                    Will my issue be resolved or will anybody give response to my problem?
                    Apr 16, 2018
                    Updated by AKhambra
                    It is the 3rd day today, Money hasn't reached the beneficiary neither its credit back to my account.

                    A/C No: [protected]
                    Name: Anoop Khambra
                    Contact No: [protected]

                    Kindly respond to my issue stated above.
                    Verified Support
                    Apr 16, 2018
                    Axis Bank Customer Care's response
                    Hi, we are unable to fetch details with given account number, request you to share your registered mobile number via DM. Team Axis Bank.
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                      V
                      vijum77
                      from Chennai, Tamil Nadu
                      Apr 16, 2018
                      Resolved
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                      Resolved

                      Address: 600053
                      Website: AXISPAY

                      Dear sir,
                      While i was transferring rs. 11000 on[protected] from my axis bank account using my upi id ([protected]@axisbank) to my hdfc account (Viju. [protected]@hdfcbank) the amount did not get credited to my hdfc bank account (Account number: [protected]) instead i had received an sms saying that the amount has been successfully transferred to vijay prakash warad (Account number: [protected] ifsc: hdfc0001210). My hdfc bank upi id viju. [protected]@hdfcbank got invalid and so i created a new upi id.in this case while transferring to an invalid upi id the money should have been reversed automatically, but it did not happen, instead it got transferred to the account: [protected]. Ifso code hdfc0001210

                      Since[protected], i have raised 4 complaints on call to customer care and i’ve also sent mails to the customer care e-mail id. But this issue has not been solved yet. Rather than getting new complaint every time. I spend around one to two hour to every day to explain my issue to the customer care executive including floor supervisor but no use they redirect me to nearby axis branch and they close my complaint without solving

                      After that i visited to nearby axis bank and filled a dispute form on 13th april 2018 still now i didn’t get any conformation or phone call regarding my issue

                      Government is promoting all type of digital payment but if any issue comes there is no system in placed to sought out the issue

                      Please find the below shot for more info
                      All the bank is not allowing upi transaction to this id but axis bank is allowing upi transaction to invalid id and crediting to unauthorized person

                      Complaint number 1: [protected]
                      Complaint number 2: [protected]
                      Complaint number 3: [protected]
                      Apr 18, 2018
                      Complaint marked as Resolved 
                      Requesting you to kindly rectify the same and rather than closing with out resolving.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 16, 2018
                      Axis Bank Customer Care's response
                      Hi, we request you to raise concern with UPI via through mobile application. Sorry for the trouble faced.Regards, Team Axis Bank.
                      Apr 17, 2018
                      Updated by vijum77
                      HI team

                      I request for the solution for my complaint not sorry
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                        M
                        Megh Singh Rana
                        from Hyderabad, Telangana
                        Apr 16, 2018
                        Resolved
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                        Address: Bangalore, Karnataka, 560066

                        I,

                        My account number is-[protected] and in month of march and april account have more then 10000 rs. But still deducted consolidated charges for a/c in 14 th april. Also there is deduction of  387.85 in month of march. Can you revert these deductions as i am going to continue with this account.

                        Account details-
                        Account no-[protected]
                        Branch-whitefield bangalore (560066)
                        Ifsc-utib0000514

                        Thanks
                        Megh singh rana
                        May 19, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 16, 2018
                        Axis Bank Customer Care's response
                        HI, request you to contact our phonebanking numbers on[protected]/[protected]. Regards, Team Axis Bank.
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                          S
                          Shweta Maurya
                          from Noida, Uttar Pradesh
                          Apr 16, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Dear manager,

                          I (Shweta maurya) want to inform you that my account number [protected]. My account has been debited 503 rs as a consolidated charge and 90 rs as a gst charge date 14 april 2018. Last month march also debited 503 rs consolidated charge. I want to request you that in future i will maintain the minimum amount balance.

                          So please refunds debited charges in my account.

                          Shweta maurya
                          Mobile [protected]
                          May 29, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 16, 2018
                          Axis Bank Customer Care's response
                          HI, request you to contact our phonebanking numbers on[protected]/[protected]. Regards, Team Axis Bank.
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                            G
                            Gajendraan R.S
                            Apr 15, 2018
                            Resolved
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                            Resolved

                            Address: 636452

                            I had requested for a new separate account but bank staffs ask me to close my bank account & then to open new. So i signed the account closure form on 24/05/17. But until today (15/04/18) i haven't received the balance amount. When i approached the bank for details they provide me a couriers receipt without any stamp but the couriers company said that they haven't received any post on that date. Bank staffs are not responding to this matter. Totally disappointed by axis bank mettur dam branch.
                            My customer id[protected]
                            May 31, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 16, 2018
                            Axis Bank Customer Care's response
                            Hi, we have tried contacting you today on the number provided but not able to reach. we request you to ibox us the preferred time to contact. Regards, Team Axis Bank.
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                              S
                              Souvikd95
                              from Kolkata, West Bengal
                              Apr 15, 2018
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                              Address: Howrah, West Bengal, 711405
                              Website: www.axisbank.com

                              Hi, i have a prime salary account *9055 that means i have 10 axis and 5 non-axis withdrawl per month but i am within my withdrawl limit still bank has deducted rs 68.5/- for march consolidated charges. Please lodge a complain and refund my money asap. The bank has deducted 8.5/- 40/- and 68.5/- for last three months. Most fraud company. Never use this service
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Ashim ca
                                from Kolkata, West Bengal
                                Apr 15, 2018
                                Resolved
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                                Resolved

                                Address: 712201

                                Respective sir/madam,

                                Sub refund my consolidated charges

                                I have saving account in your axis bank form serampore branch (Ifsc:utib0000443) a/c. No: [protected] and when i checked my balance they have deducted rs 1152.50 with [protected]@18% rs 207.45 dated[protected] from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

                                So kindly refund my amount as soon as possible.

                                Thanking you
                                Mr. Ashim chakraborty
                                Cont: +91 [protected]
                                May 31, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 16, 2018
                                Axis Bank Customer Care's response
                                Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                                  S
                                  sakir2401
                                  from Porbandar, Gujarat
                                  Apr 15, 2018
                                  Resolved
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                                  Resolved

                                  Address: Porbandar, Gujarat, 360575

                                  Hi dear sir/medam.

                                  I have current bank account in axis bank branch of m g road porbandar i seen couple of days bank credited 1500 rs from my account name of cons and other charges please refund my balance otherwise i will complain against bank. Firsr bank dedicated 236.00 on 20 march 2018 and now this month bank dedicated 1200.00 rs 14/04/2018 in the name of cons please resolve this issue soon as possible.
                                  My contacts deatail.
                                  Mo:-[protected]
                                  Email :- [protected]@gmail.com
                                  May 17, 2018
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 16, 2018
                                  Axis Bank Customer Care's response
                                  Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                                    A
                                    aja tech
                                    from Chennai, Tamil Nadu
                                    Apr 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600078

                                    I have been having current account in axis bank. Monthly axis bank is deducting money from my account even though i maintain minimum balance. Monthly the bank is deducting rs1200 /-. Kindly look in to this issue and return my money. My account. Last month when i went to kknagar branch they said they deducted for debit card rs.500/-. So i paid rs.2000/- to maintain minimum balance. Again with in a week again axis bank deducted rs.1200/-. Kindly look in to this issue.
                                    May 17, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 16, 2018
                                    Axis Bank Customer Care's response
                                    Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                                      A
                                      Atulcool
                                      from Patna, Bihar
                                      Apr 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bhojpur, Bihar, 802301

                                      Sir, i wish to state that i have been maintaining the minimum required balance in the account throughout this month. Yet 1615 rs (As consolidated charges)+290 (Gst) has been deducted from my account. This deduction is completely unjust and unfair. Therefore i urge the bank to return back the money so deducted as this act of the bank has shaken my faith and confidence in the bank.
                                      May 29, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 16, 2018
                                      Axis Bank Customer Care's response
                                      Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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