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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 354

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A
AKhambra
from Kolkata, West Bengal
Apr 16, 2018
Resolved
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Address: Bhopal, Madhya Pradesh, 462023

I have made imps transaction today (13th apr 2018) for the amount rs.100000 from my axis account to state bank of india account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please resolve my issue asap.
Counting it as very worst experience with axis bank.

I contacted axis bank customer care, but no use.

Axis bank account no: [protected]
+1 photos
May 17, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Apr 16, 2018
Updated by AKhambra
Will my issue be resolved or will anybody give response to my problem?
Apr 16, 2018
Updated by AKhambra
It is the 3rd day today, Money hasn't reached the beneficiary neither its credit back to my account.

A/C No: [protected]
Name: Anoop Khambra
Contact No: [protected]

Kindly respond to my issue stated above.
Verified Support
Apr 16, 2018
Axis Bank Customer Care's response
Hi, we are unable to fetch details with given account number, request you to share your registered mobile number via DM. Team Axis Bank.
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    V
    vijum77
    from Chennai, Tamil Nadu
    Apr 16, 2018
    Resolved
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    Address: 600053
    Website: AXISPAY

    Dear sir,
    While i was transferring rs. 11000 on[protected] from my axis bank account using my upi id ([protected]@axisbank) to my hdfc account (Viju. [protected]@hdfcbank) the amount did not get credited to my hdfc bank account (Account number: [protected]) instead i had received an sms saying that the amount has been successfully transferred to vijay prakash warad (Account number: [protected] ifsc: hdfc0001210). My hdfc bank upi id viju. [protected]@hdfcbank got invalid and so i created a new upi id.in this case while transferring to an invalid upi id the money should have been reversed automatically, but it did not happen, instead it got transferred to the account: [protected]. Ifso code hdfc0001210

    Since[protected], i have raised 4 complaints on call to customer care and i’ve also sent mails to the customer care e-mail id. But this issue has not been solved yet. Rather than getting new complaint every time. I spend around one to two hour to every day to explain my issue to the customer care executive including floor supervisor but no use they redirect me to nearby axis branch and they close my complaint without solving

    After that i visited to nearby axis bank and filled a dispute form on 13th april 2018 still now i didn’t get any conformation or phone call regarding my issue

    Government is promoting all type of digital payment but if any issue comes there is no system in placed to sought out the issue

    Please find the below shot for more info
    All the bank is not allowing upi transaction to this id but axis bank is allowing upi transaction to invalid id and crediting to unauthorized person

    Complaint number 1: [protected]
    Complaint number 2: [protected]
    Complaint number 3: [protected]
    Apr 18, 2018
    Complaint marked as Resolved 
    Requesting you to kindly rectify the same and rather than closing with out resolving.
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 16, 2018
    Axis Bank Customer Care's response
    Hi, we request you to raise concern with UPI via through mobile application. Sorry for the trouble faced.Regards, Team Axis Bank.
    Apr 17, 2018
    Updated by vijum77
    HI team

    I request for the solution for my complaint not sorry
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      M
      Megh Singh Rana
      from Hyderabad, Telangana
      Apr 16, 2018
      Resolved
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      Address: Bangalore, Karnataka, 560066

      I,

      My account number is-[protected] and in month of march and april account have more then 10000 rs. But still deducted consolidated charges for a/c in 14 th april. Also there is deduction of  387.85 in month of march. Can you revert these deductions as i am going to continue with this account.

      Account details-
      Account no-[protected]
      Branch-whitefield bangalore (560066)
      Ifsc-utib0000514

      Thanks
      Megh singh rana
      May 19, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 16, 2018
      Axis Bank Customer Care's response
      HI, request you to contact our phonebanking numbers on[protected]/[protected]. Regards, Team Axis Bank.
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        S
        Shweta Maurya
        from Noida, Uttar Pradesh
        Apr 16, 2018
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Dear manager,

        I (Shweta maurya) want to inform you that my account number [protected]. My account has been debited 503 rs as a consolidated charge and 90 rs as a gst charge date 14 april 2018. Last month march also debited 503 rs consolidated charge. I want to request you that in future i will maintain the minimum amount balance.

        So please refunds debited charges in my account.

        Shweta maurya
        Mobile [protected]
        May 29, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 16, 2018
        Axis Bank Customer Care's response
        HI, request you to contact our phonebanking numbers on[protected]/[protected]. Regards, Team Axis Bank.
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          G
          Gajendraan R.S
          Apr 15, 2018
          Resolved
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          Address: 636452

          I had requested for a new separate account but bank staffs ask me to close my bank account & then to open new. So i signed the account closure form on 24/05/17. But until today (15/04/18) i haven't received the balance amount. When i approached the bank for details they provide me a couriers receipt without any stamp but the couriers company said that they haven't received any post on that date. Bank staffs are not responding to this matter. Totally disappointed by axis bank mettur dam branch.
          My customer id[protected]
          +1 photos
          May 31, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 16, 2018
          Axis Bank Customer Care's response
          Hi, we have tried contacting you today on the number provided but not able to reach. we request you to ibox us the preferred time to contact. Regards, Team Axis Bank.
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            S
            Souvikd95
            from Kolkata, West Bengal
            Apr 15, 2018
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            Address: Howrah, West Bengal, 711405
            Website: www.axisbank.com

            Hi, i have a prime salary account *9055 that means i have 10 axis and 5 non-axis withdrawl per month but i am within my withdrawl limit still bank has deducted rs 68.5/- for march consolidated charges. Please lodge a complain and refund my money asap. The bank has deducted 8.5/- 40/- and 68.5/- for last three months. Most fraud company. Never use this service
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
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              A
              Ashim ca
              from Kolkata, West Bengal
              Apr 15, 2018
              Resolved
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              Address: 712201

              Respective sir/madam,

              Sub refund my consolidated charges

              I have saving account in your axis bank form serampore branch (Ifsc:utib0000443) a/c. No: [protected] and when i checked my balance they have deducted rs 1152.50 with [protected]@18% rs 207.45 dated[protected] from my account written as consolidated charges. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

              So kindly refund my amount as soon as possible.

              Thanking you
              Mr. Ashim chakraborty
              Cont: +91 [protected]
              +1 photos
              May 31, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2018
              Axis Bank Customer Care's response
              Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                S
                sakir2401
                from Porbandar, Gujarat
                Apr 15, 2018
                Resolved
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                Address: Porbandar, Gujarat, 360575

                Hi dear sir/medam.

                I have current bank account in axis bank branch of m g road porbandar i seen couple of days bank credited 1500 rs from my account name of cons and other charges please refund my balance otherwise i will complain against bank. Firsr bank dedicated 236.00 on 20 march 2018 and now this month bank dedicated 1200.00 rs 14/04/2018 in the name of cons please resolve this issue soon as possible.
                My contacts deatail.
                Mo:-[protected]
                Email :- [protected]@gmail.com
                +1 photos
                May 17, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 16, 2018
                Axis Bank Customer Care's response
                Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                  A
                  aja tech
                  from Chennai, Tamil Nadu
                  Apr 15, 2018
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                  Address: Chennai, Tamil Nadu, 600078

                  I have been having current account in axis bank. Monthly axis bank is deducting money from my account even though i maintain minimum balance. Monthly the bank is deducting rs1200 /-. Kindly look in to this issue and return my money. My account. Last month when i went to kknagar branch they said they deducted for debit card rs.500/-. So i paid rs.2000/- to maintain minimum balance. Again with in a week again axis bank deducted rs.1200/-. Kindly look in to this issue.
                  May 17, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 16, 2018
                  Axis Bank Customer Care's response
                  Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                    A
                    Atulcool
                    from Patna, Bihar
                    Apr 15, 2018
                    Resolved
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                    Address: Bhojpur, Bihar, 802301

                    Sir, i wish to state that i have been maintaining the minimum required balance in the account throughout this month. Yet 1615 rs (As consolidated charges)+290 (Gst) has been deducted from my account. This deduction is completely unjust and unfair. Therefore i urge the bank to return back the money so deducted as this act of the bank has shaken my faith and confidence in the bank.
                    May 29, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 16, 2018
                    Axis Bank Customer Care's response
                    Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                      S
                      singlakapil
                      from Ambala, Haryana
                      Apr 14, 2018
                      Resolved
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                      Resolved

                      Address: Palwal, Haryana, 121102

                      Sir,
                      My a/c no. Is [protected]. I had transferred 5000 rs on dated 12/08/2017. But that transferred is not cleared till the date.
                      I have complaint on customer care no. But no action should be taken till the date. Customer care says thas amt being trasferres but in actual that is no transfeered. I have seen passbook mant times to your bank executive.
                      So please take ban action about this.

                      Thanks..
                      May 19, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 16, 2018
                      Axis Bank Customer Care's response
                      Hi, we tried reaching you today at 09.35 am, however, the call was not reachable.Further, please share your preferred time to contact you.Regards, Team Axis Bank.
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                        P
                        PROVASH CHANDRA TRIPATHY
                        from Pune, Maharashtra
                        Apr 14, 2018
                        Resolved
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                        Address: 400615

                        Dear sir
                        During my visit to vijay sales ghodbunder for purchasing one invertor ac. Bajaj financial sales representative approached me with a loan option and detailed me that i have to made 4 down payment and one time charge of inr567 as one-time processing fee total to inr 13067 and balance 25000 will be my loan amounts and same will be collected at inr 3125 for 8 months installments. But my bank axis bank debited 118 rupees from my accounts to make the auto mandate facility. I observed that another 188 rupees was also auto debited from my accounts which is not at all acceptable to me and feel got cheated by my bank where i am saving my earnings against my hard work. Which is not at all acceptable to me and i am unable digest the same.
                        Once again i am requesting you to make a resolution to my issue with in next 48 hours or else i will raise a dispute though rbi against this inappropriate charges and i will be not be liable for any further consequences.
                        Pl note i will not able to make all this illegal payments which is against natural justice to me. Hope you will reverse this charges to my account
                        Please do the needful.
                        Regards
                        Ac no[protected]
                        +1 photos
                        May 25, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Apr 14, 2018
                        Updated by PROVASH CHANDRA TRIPATHY
                        Only 108 debited which is not at all acceptable to me as charges for giving auto debit mandate.
                        Apr 14, 2018
                        Updated by PROVASH CHANDRA TRIPATHY
                        *118
                        Verified Support
                        Apr 16, 2018
                        Axis Bank Customer Care's response
                        Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                          M
                          MEHERUNNESA BARI
                          from Kolkata, West Bengal
                          Apr 14, 2018
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700016

                          My axis bank credit card is connected to an auto debit option. Every month, the money is automatically taken from my savings account. However, when i had applied for a home loan to a different nationalized bank, the feedback given by axis (Following due procedure for clearance of home loan) to my bank, was
                          "customer has repeatedly failed to pay credit card bills." customer care is highly unprofessional and irresponsive. As for the concerned branch, the manager is as clueless as it can get.
                          I do not understand where the question of "paying bills" arises, when axis has been automatically deducting from my savings account. Such an irresponsible feedback for a few thousands in interfering with my loan amount of a crores. Please clarify asap.
                          May 30, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 16, 2018
                          Axis Bank Customer Care's response
                          Hi, please share your contact details via DM to check and assist you.Sorry for the trouble.Regards, Team Axis Bank.
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                            R
                            Rajesh V Nayar
                            from Bengaluru, Karnataka
                            Apr 14, 2018
                            Resolved
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                            Resolved

                            Address: 560032

                            Sir,
                            As per the discussion had with axis bank credit card department and settled the amount as per mail sent but still these bank people are asking for more money to close.

                            I have closure letter given as per the letter i have paid the amount 30000 + but still they have not closed my account.

                            My credit card no is - [protected].

                            Name - rajesh v nayar.

                            Yes i agree i was in big problem my father / brother died & mother hospitalised i was not able to go for work for 1 year i was at home with my family.

                            Its my problem bank don't care i agree but after giving settlement amount axis bank people still demanding for more money which i don't wish to give because its cheating.

                            Credit mantra also took money from me stating to resolve my issue but they demanding more money.
                            +1 photos
                            May 23, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 16, 2018
                            Axis Bank Customer Care's response
                            Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
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                              ParthibanSelva
                              from Dharmapuri, Tamil Nadu
                              Apr 13, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600129

                              Hi,

                              My last bill amount for credit card was approximately 37000. I had paid 35000 before my next bill generated date. I thought i have paid my entire bill before the due date. Once after my new bill was generated i had payed 2000 rupees. But i have received a debit interest for that 20000. Kindly reverse the amount.

                              Another issue is my friend unknowingly swipped my credit card in atm. I received a cash fee of rupees 500 for that. Kindly reverse those amount

                              My registered mobile number is [protected]
                              Registered email - [protected]@gmail.com
                              Credit card number is [protected]

                              Regards,
                              Parthiban
                              May 28, 2018
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 16, 2018
                              Axis Bank Customer Care's response
                              Hi, we will contact you shortly to help close the issue. Regards, Team Axis Bank.
                              Apr 26, 2018
                              Updated by ParthibanSelva
                              My Payment due date was nearing. Please reverse the above amount send me back the revised bill. So that I will pay my credit card payment.
                              Today i tried withdrawing an amount of rupees 5000 from one of your micro atm's which is located in bapror(Punjab), The amount was debited from my a/c but the cash was not withdrawn.I would like you to look forward towards my complaint and solve it as soon as possible.
                              a/c no-[protected]
                              bank name-Punjab national bank
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                                T
                                Tùśhâr Kàthùrìâ
                                from Delhi, Delhi
                                Apr 13, 2018
                                Resolved
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                                Resolved

                                Address: Rohtak, Haryana, 124001
                                Website: WWW.axisbank.com

                                As my previous card was blocked by the bank employe. And now i have been visited thrice in axis bank this previous month. And still the same result doesn't have access on my debit card.! I[censored] can't provide such simple banking services.! Then u can't provide me more services.! Seriously had a very bad experience with ur axis bank employes. Bank details are as follows branch code 2939. Ifc code-utib0002939
                                May 17, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 16, 2018
                                Axis Bank Customer Care's response
                                Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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                                  G
                                  govind anand
                                  from Mumbai, Maharashtra
                                  Apr 13, 2018
                                  Resolved
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                                  Resolved

                                  balance deduct 4789.00 in my salary account

                                  Address: Pune, Maharashtra, 411014
                                  Website: www.axisbank.com

                                  Dear sir,

                                  I am regular customer of axis bank. My axis bank accout no is [protected] & mob no [protected]. I have one complain releted to my salary accout. I recived 16000 salary per month but first time axis bank deduct 4789 amout in my account. When i asking to customer care that why you deduct this amount they told me its a bounce charge. I can't understand how axis bank charged this amout because i have taken some personal...
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                                  kinetic
                                  from Dhupgari, West Bengal
                                  Apr 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal
                                  Website: www.axisbank.co.in

                                  I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs.28500

                                  This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                  I can able to give 30% of my debts with 2 installment if agree to settle with this amount, more than 30% is not affordable for me in the present situation.

                                  I am ready to settle this as soon as i get the confirmation from your side.

                                  Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.
                                  Apr 18, 2018
                                  Complaint marked as Resolved 
                                  The Phone number of Axis Bank Agent is +91 8910811242.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 16, 2018
                                  Axis Bank Customer Care's response
                                  Hi, request you to share your concerns on our phonebanking numbers on[protected]/[protected] and is operational 24 hours. Regards, Team Axis bank.
                                  Apr 18, 2018
                                  Updated by kinetic
                                  I try your customer care number but there is no option for credit car.
                                  further your Agent repeatedly call me for the payment clearance of entire amount.
                                  whenever i request for the settlement, you say that it is not possible as my account is running.
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                                    pkarthik90
                                    from Bengaluru, Karnataka
                                    Apr 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600119

                                    Hi

                                    I have submitted applcations twice in axis bank Srikakulam (Home) & Kandancavadi, Perungudi, Chennai (work)

                                    My home branch officials neither know what to do if standing instruction is activated on the account, as my account is showing a reason for non closing of the account is because a standing instruction is activated, but as of my knowledge there is no standing instruction i have activated on this account as i don't use this at all

                                    Both the branch Asst Managers & Managers were hopeless & i donno how they were recruited

                                    Please call me on [protected]/[protected] & do the needful ASAP
                                    May 26, 2018
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 16, 2018
                                    Axis Bank Customer Care's response
                                    Hi, request you to share your concerns on our phonebanking numbers on[protected]/[protected] and is operational 24 hours. Regards, Team Axis bank.
                                    Apr 16, 2018
                                    Updated by pkarthik90
                                    Your phone banking people were saying that
                                    Sir, we are sorry to inform that Bank Account Closure related Information is not Available
                                    Please contact your home branch

                                    I have all the possible ways & paying charges for unused account
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                                      Zaheersuf1
                                      from Bengaluru, Karnataka
                                      Apr 12, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560091
                                      Website: www.axisbank.com

                                      Axis bank ac no :-[protected]
                                      Name :-mohsin khan
                                      Customer id :[protected]

                                      Asap account not yet activated even after 5 months. I tied in almost every branch of axis bank in bangalore and no one could assist me regarding this. My account was opened on using adhaar based kyc asap account but the account information showed in the account after opening is all wrong and false its shoes my dob as 1900. After account opening i immediately transferred 1000 rs to the account.. It easily took the amount but when i tried to transfer it in many possible ways it couldn't debit from my account.. Axis bank is a fraud. When i visited branch they say your account is closed but even today i can open it through mobile app and the amount is reflecting as 1005/-. They say that amount will be sent to you by dd but my address is not atal updated in my information the the account.. Kindly note my complaint
                                      May 27, 2018
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 12, 2018
                                      Axis Bank Customer Care's response
                                      Hi, we acknowledge your concern and will get back to you soon. Thank you for writing in. Regards, Team Axis Bank.
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