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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
Complaints 12999
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Axis Bank reviews & complaints page 356

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M
Munshi Atik
from Kolkata, West Bengal
Apr 9, 2018
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On 29th of march I recieved a call from axis bank help seevice and some how the ONE ASSIT plan got activated against my willingness on my card number which ends with 4267. This leaded to a deduction of amount 1899 from my savings account. Although I have repeatedly asked for it in Axis Mobile Care but they seemed to give no priority to the request. Therefore I immediately want to deactivate the proposition and want my money to get refunded sharply.
May 15, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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    R
    rohan Indapure
    from Mumbai, Maharashtra
    Apr 7, 2018
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    Address: 400071
    Website: www.axisbank.com

    Yesterday i received a call from Rajan Mhatre, axis bank, Shivaji nagar Pune, asking for information about Ambadas Indapure. i dont know who this person is & about whom he is asking. i have told i dont know anything about this, Mr. Rajan said we have your telephone number, tell me where is he. But i have no clue what is this all about.
    if axis bank has given any Credit card or credit, you guys must have done all the necessary inquiries prior approval. how can Rajan Mhatre Axis bank staff can call me directly and ask for money. how dare he is to talk to me in such manner.
    are you guys bunch of fools running bank & giving credits and calling anyone for money?

    i want to get detailed report on how my mobile number was with axis, who gave you guys & what action axis bank will take.
    I intend to take proper police action against this fraud.
    i am expecting a call from axis bank staff on this matter asap

    call me on [protected]
    May 13, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2018
    Axis Bank Customer Care's response
    Hi, we request you to please confirm the number from which you have received the call to assist you further. Sorry for the trouble. Regards, Team, Axis Bank.
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      M
      manish.mundra
      from Ahmedabad, Gujarat
      Apr 7, 2018
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      Address: 380051

      I am having Sakarya account and I didn’t apply for neo credit card but still in my account I can see that CC and that is wondering.
      ###* of axis Bank
      And I called to CUSTOMER CARE and calling number is chargeable and there is lots of advertisements happened.
      No body is responsible in axis bank and no such kind of knowledge of axis Bank agent
      +1 photos
      May 13, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 09, 2018
      Axis Bank Customer Care's response
      Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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        A
        anonymousseemon
        from Bengaluru, Karnataka
        Apr 7, 2018
        Resolved
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        Hi,

        I have been using Axis credit card for a long time and have been a regular payer but every month my charges increase without any purchases and investments . I have stopped using my Credit card for a long time of about more than 6 months but still receiving notifications of huge payments. I have been paying these payments for a long time and now i am running out of money to pay anymore money which is not subjected to true transactions. There is no customer service of Axis bank to take up call and mails .No customer support mail, No toll free numbers to contact either. These banks are making money out of our blood. Each time i call them up, i spent huge amounts on my phone bills. i am tired and upset with this kind of services .

        Kindly take action to help public with their issues which are actually genuine.
        May 13, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 09, 2018
        Axis Bank Customer Care's response
        Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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          P
          Prerna Ramchandani
          from New Delhi, Delhi
          Apr 6, 2018
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          Address: New Delhi, Delhi, 91

          I was using my debit card for online shopping on 13th mar, 18 & i put the same otp which i have received after that my debit card was blocked & i went axis bank of bhikaji cama place delhi branch 3 times they said after 24 hours the card will start working but till now i am unable to do online shopping yaa its working offline but online its not. Today is 6th april, 2018 almost 24 days are over my card card is still block for online purchasing. I am suffering lots of problem kindly solve my issue asap.

          Prerna
          Card no:- [protected]
          Account no:- [protected]
          Axis Bank customer support has been notified about the posted complaint.
          I'm neelavathy, 2 months before I applied for a NEO credit card, they people called lot of times, and several times they came for documents verification now I received a message your NEO credit card has been declined. Why? I need a proper reason.
          Thank you
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            H
            Haritsoni
            from Mumbai, Maharashtra
            Apr 6, 2018
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            home loan fraud misleading

            Address: Mumbai City, Maharashtra

            I have applied for a home loan from axis bank. I was misguided from day 1 by dsa where he forcefully tried to missell me life insurance. I refused to buy the same and told him to change the terms and never signed the sanction letter. Now after having this issue resolved i signed the sanction letter yesterday ie. 5th april 2018. I am following up continuously with the dsa for my disbursement cheque, he was supposed to hand it to me at 10 am...
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            G
            Ganesh9787
            from Chennai, Tamil Nadu
            Apr 6, 2018
            Resolved
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            Resolved

            one assist services - debited my amount 1899

            Address: Chennai, Tamil Nadu, 6000033

            I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 2681. It has been noticed that the money already been charged @1899 for the same.
            Hence, cancel the subscription and refund the same into my account. My account. I am waiting for confirmation of delation of this service and also refund the money @1899....
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            N
            Neropure
            from Noida, Uttar Pradesh
            Apr 6, 2018
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

            Dear sir,

            This is inform you that i have a edc machine of axis bank ltd.
            And a current a/c no. Also. My a/c no. Is [protected]
            I have a edc machine lien problem and you have charges double in my account i have great surprise of wrong system. I made a complaint directly to axis bank edc dept to ms. Diksh atsector -1128 noida up and she says problem desolved within 3 days but till date not any reaction to diksh site. Not any reply to me times on your call center numbers but they didnt do any thing. Because of machine double charges and bank have deduct the mony. So at the end please desolve the problem soon

            With regard
            Neropure ro system
            A/c no. [protected] at sector 110 noida up
            Edc machine — 098111109116123009103
            Neropure ro system

            (Umesh pratap singh}
            Tel.[protected], [protected]
            Email. [protected]@neropurerosystem.com
            www.neropurerosystem.com
            Axis Bank customer support has been notified about the posted complaint.
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              V
              Vipul Grover
              from Adampur, Punjab
              Apr 6, 2018
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              Address: Kapurthala, Punjab, 144601

              This is vipul grover from kapurthala punjab. I m using my account from 6years. One of the employee name mohan preet misbehaved with me and it has happened second time. So plz take action otherwise i have to close my account. Every time when we visit bank she doesn't talk properly if she talks then it is full of attitude. She is not polite don't know how to deal with elders
              Axis Bank customer support has been notified about the posted complaint.
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                N
                Nik wadhwa
                from Delhi, Delhi
                Apr 5, 2018
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                Address: Faridabad, Haryana, 121001

                From last 2 month i had face so many problems i. E debiting my money for unnecessary charge. By mistake i had click the onl9 link then after i had continuosly charged of rs 300 evry month so its a request to deactiavte my all service which is connected to my bank account so its a request so that i will continue with ur firm bcoz last 2 month i didnt get the solution
                Axis Bank customer support has been notified about the posted complaint.
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                  R
                  Rajeev Datta
                  from Noida, Uttar Pradesh
                  Apr 5, 2018
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                  Address: New Delhi, Delhi, 110001

                  AXIS Bank Ltd.
                  5th Floor, Gigaplex,
                  Plot No IT 5
                  MIDC Airoli Knowledge Park,
                  Airoli. Navi Mumbai – 4000708

                  Dear Sir,
                  I hereby confirm that the below transaction were not done by me:
                  Received a call on my office landline and being informed that this is from AXIS Bank regarding non encashment/utilisation of my Rewards point of 4900/- which is lapsed.
                  To restore the same they ask my Date of birth and card expiry date.
                  1. Send me the message for 4900 with OTP to restore it which I share once they clear my doubts by saying that I should not share Mother’s name and PIN.
                  2. Immediately I received a call from Axis Bank asking if I have done a transaction of 5000/-.
                  I refused then they inform me it was a fraud and ask me to block the Card & subsequently did it & informed me to call customer care for this.

                  Regards

                  Rajeev Datta
                  H 010, Rail Vihar, Sector 15-II,
                  Gurgaon - 122001
                  Mo : [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    from Sri Ganganagar, Rajasthan
                    Apr 5, 2018
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                    aadhar to bank linking status is inactive in npci website

                    Address: Jodhpur, Rajasthan

                    Sir/ madam
                    I have submitted my aadhar to pnb, axis bank & kotak mahindra bank for seeding purpose, but they are facing issues in seeding.
                    Npci website shows my aadhar looking with bank "kotak mahindra bank"and that account is closed. Bank has de - linked aadhar from that account.
                    Due to this issue my lpg subsidy is not getting.
                    - credited to my bank account.
                    - requested you to please link my aadhar with...
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                    R
                    Ramrvs
                    from Chennai, Tamil Nadu
                    Apr 5, 2018
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                    Address: 560073

                    Dear sir,
                    I have received sms from axis bank as below.

                    Dear customer, mandates reference no: utib[protected] issued to ashish securities pvt ltd with value 13750 and frequency monthly is accepted for the account number ending with xxxxxxxxxxx2519.in case of any issues please get in touch with your branch.

                    I don't have any connection to above company, kindly help to resolve

                    Thank you
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      Kratimona
                      Mar 5, 2021
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                      I booked a ticket of Chatered bus from Ahmedabad to Indore for 2nd March 2021 and the amount was deducted twice for my single ticket.I have not received any update nor refund till now. Please help me out.
                      +1 photos
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                        T
                        thisisvivekagarwal
                        from Mohali, Punjab
                        Apr 5, 2018
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                        Address: New Delhi, Delhi, 110059

                        Hi team,

                        Thank you so much for being a support to your customers. I am very sorry to say that i'm in a little trouble in paying credit card bill.
                        What happened was that in nov 17, i had a bill of inr 45, 000. I was unable to pay it at one go and the bill got bounced.
                        As of now, the payment left is rs. 35000. Every month i am getting a notification to pay certain sum of money as minimum due, this month i got rs. 1800 approx to pay.
                        This is just increasing the interest day by day and i am getting like nowhere, the remaining dues feel to be not decreasing. I don't want this to keep happening for years and want to get this resolved asap.

                        Please help me to get out of this troublesome situation.

                        I had a conversation with the customer service team of axis who speak as if they are robots and aren't helpful. I am much in need of getting this issue resolved.
                        =
                        Desirable resolution :- please help us to get the remaining amount settled and paid in installments.

                        Your co-operation is much appreciated.
                        Thank you

                        Best regards,
                        Vivek agarwal
                        Cell: +91 [protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear Sir,

                        I have an Axis Bank Salary/Savings account from Jan 2010.
                        Now I took 2 Loan from Axis Bank and Repayment details is the Savings account.
                        Now the Savings account is Frozen, I cant deposit any amount on that account.

                        Suvendu
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                          Kunjal Acharya
                          from Kandla, Gujarat
                          Apr 5, 2018
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                          Address: Kheda, Gujarat, 387001

                          Please change your salesman. His don’t know how to talk with client. And i just pay my credit card bill in a chque, his say you are such a # or using some bad words like #... I am sorry but your salesman will be don’t understand how to talk with customer. And i agree my bill was pending. But please understand my situation, and i’ll pay. But his always using bad words your salesman details :- ajay state gujarat city ahmedabad, salesman contact details:- +91 [protected] ajay bahai axis bank. I attached my bill payment receipt. Please find the details and give update. Now.
                          +1 photos
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                            RiteshChordiya
                            from Mumbai, Maharashtra
                            Apr 5, 2018
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                            Address: Mumbai City, Maharashtra, 400083

                            I have never seen such a poor bank. I have updated all my details pan/aadhar everything is visible if i login through net banking. But you guys have frozen my account mentioning invalid pan. I have been using axis bank account for more than 10 years and updated my pan details long back. But still i am not sure whose pan number you are searching. I can also see from rbi rules the debit freeze can be applied only ever for balance is 5 lakhs or deposit is 2 lakhs. I am not under these two circumstances then. How come you can freeze my account.
                            Axis Bank customer support has been notified about the posted complaint.
                            Thanks for your response but I want to know what is the action taken by the bank against such issue and how bank will pay my losses, faced during this freeze period.Which has huge impacted on my financial condition.Or rather i have to close my account and switch to another bank with my convenience.
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                              S
                              Sampath_A
                              from Chennai, Tamil Nadu
                              Apr 5, 2018
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                              Address: Chennai, Tamil Nadu

                              I have made a imps transaction of rs. 2000 on[protected] from my axis bank account to icici bank account.in the transaction enquiry page the status of my above transaction is showing as "suspect". The amount from my account is not debited.
                              I want to know is there a chance, that this transaction will be successful some time later. So that i can make another transaction for the same account.
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                sashi kiran
                                from Hyderabad, Telangana
                                Apr 5, 2018
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                                Dear sir,
                                This is sashi kiran im using axis bank account for 4 years. Recently i have applied for credit card. Still now i have n't received any pin number for the card. No customer care service ppl have approached me since 3 weeks. Since all my financial needs are fulfilled hence i request you to cancel my card asap.

                                My email id [protected]@gmail.co
                                My mobile :[protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  bhavesh paliwal
                                  from Jaipur, Rajasthan
                                  Apr 5, 2018
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                                  Address: १२३४५

                                  Axis bank nathdwara rajsamad ifsc utib0001826 में कार्यरत पतंजलि त्रिपाठी ने 10 की गिद्दी लेने से मना कर दिया और हाथ से नहीं गिन पाने की वजह बताई तथा हमसे अभद्रता जेसा व्यव्हार किया गया वहा के सीनियर को बुलाया गया तो उन्होंने वह पेसे जमा किये अत आपसे निवेदन हे की उचित कार्यवाही करे
                                  धन्यवाद
                                  Bhavesh paliwal
                                  [protected]
                                  [protected]@gmai.com
                                  Axis Bank customer support has been notified about the posted complaint.
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