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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 356

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S
S Rawat
Apr 10, 2018
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Axis bank credit card

Hi i have already made my full settlement payment against my this axis bank credit card number [protected] but after few follow up with employee rasna. [protected]@axissecurities.in, did not receive any kind of email.
Pls check and stop sending me any statements of my cc as i have asked to discontinue the service as i am no more reside in india.
Contact me via email guls. [protected]@gmail.com
May 11, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Apr 10, 2018
Updated by S Rawat
Axis Bank — need nil outstanding letter

1 Review
S S Rawat on Apr 10, 2018
Mark as Resolved

Hi I have already made my full settlement payment against my this axis bank Credit card number [protected] but after few follow up with employee rasna.[protected]@axissecurities.in, did not receive any kind of email.
Pls check and stop sending me any statements of my cc as I have asked to discontinue the service as I am no more reside in India.
Contact me via email guls.[protected]@gmail.com
Verified Support
Apr 10, 2018
Axis Bank Customer Care's response
Hi, Request you to share your concern at https://application.axisbank.com/webforms/axis-support/index.aspx . Regards, Team Axis Bank.
I have pay my last year bill 4075rs. date of 23/2/2017 shopping by D Mart & generat my running bill add last year's Bill in this month
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    V
    Vijay_5490
    from Nashik, Maharashtra
    Apr 9, 2018
    Resolved
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    Address: 411015

    Hi,

    I have applied for personal loan top up and same has been sancened by Axis bank. But even after 15 days there is no disbursel of amount. And now branch member told me that amount will credited by next month. Actually they are play with their client. Want to highlight one employee name Mr. Satish Waghmare and his senior Mr. Amol both are play with me. How is it possible that amount sancened but no disbursel even call center give confirmation. I want to esclate to higher leven.

    I want to when amount will get credit into my account or Chattursingi branch having fraud employee.

    Please feel free to revert call at [protected] (any time)
    May 12, 2018
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Apr 09, 2018
    Updated by Vijay_5490
    This issue still not resolved. Any one from Axis Bank please look into this, or entire branch is froud.
    Verified Support
    Apr 10, 2018
    Axis Bank Customer Care's response
    Hi, give us a call on our phone banking number:[protected]/[protected]. We'd be glad to assist you. Regards, Team Axis Bank.
    Please feel free to revert call at [protected]
    Vijay_5490's [Complaint's author] reply, Apr 11, 2018
    He told me you will get an offer, but m not get any offer.
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      Z
      Zes
      from Madhipura, Bihar
      Apr 9, 2018
      Resolved
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      Resolved

      I had made1.5lakh transaction from axis bank account no [protected] to my syndicate bank account [protected] through imps of axis mobile on 7/4/18 but this amount have not credited into my syndicate account and my axis account had debited by 150000/-. So please refund my money
      Into either axis or syndicate account. My both account name is jitendra singh. And other two transactions on the same day had credited into my syndicate account 50/- and 20/- but 150000/- amount did
      Not credited.
      May 17, 2018
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 10, 2018
      Axis Bank Customer Care's response
      Hi, as per our record, we confirm the mentioned amount is debited from your Axis Bank savings account. We request you to liaise with the beneficiary Bank to know the status of the transfer. Sorry for the trouble. Regards, Team Axis Bank.
      My axis account number [protected]

      transaction details
      Hello! Your A/c no. 919678 has been debited by Rs. 2200 on 06Apr18. The A/c balance is Rs. 470.00.Info: IMPS/P2A/[protected]/[protected]KKBK0000
      I have already deactivate cradit card . but i think its not deactivated. please deactivated
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        A
        Anu devi
        from Delhi, Delhi
        Apr 9, 2018
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        Address: Jind, Haryana, 126116
        Website: www.axisbank.com

        Hi,
        My name is Pardeep Kumar
        . I have applied for an AXIS Bank Credit card a few weeks back. I received the PIN no.through post. I don't know what is the use of the PIN when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. I tried calling the Customer Care but the line never gets connected.
        Can anyone help me through it?
        Regards
        Pardeep Kumar
        [protected]
        May 20, 2018
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 10, 2018
        Axis Bank Customer Care's response
        Hi. Here is a link that will give you more information on this topic - http://bit.ly/2olhbkH. Regards, Team Axis Bank.
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          H
          from Mumbai, Maharashtra
          Apr 8, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500001

          Dear sir i have made imps of 160000 to idfc bank account and it is very urgent but the amount had not credited to beneficary account we want it to be resolved immediately
          Transaction details:
          Hello! Your a/c no. 965367 has been debited by rs. 160017.7 on 07apr18. The a/c balance is rs. 14616.46. Info: imps/p2a/[protected]/[protected]idfb001

          My mail id: [protected]@gmail.com
          May 17, 2018
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 09, 2018
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
          My savings account with Axis Bank but they are no deposit coins deno 10rs what can I do
          Hi,

          I had transferred 13500 via NEFT on 4-April-2018 but my account has been debited and amount is not credited to beneficiary account.

          Status of transaction is : your a/c has been debited and neft request has been posted to rbi.

          Receipt no: ZQA5A6YU6799.

          Please resolve the issue asap.
          Sir,
          even though iam not having any debs in axis bank, my account has kept in debit freeze from past 20 days, even though i visiting marathalli branch for many times till now the issue has not been rectified.
          acc no [protected]
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            S
            Sreenu2018
            from Mumbai, Maharashtra
            Apr 7, 2018
            Resolved
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            NAME : Sreenivasulu Gudi
            ACCOUNT NO. [protected]
            BRANCH : MUTHUKUR
            Bank ADDRESS Harbour Heights, Survey No. 485-2, Opp. Panchayat Office, Muthukur Main Rd, Muthukur, Nellore (A.P), 524344
            Email [protected]@rediffmail.com
            Telephone No Mobile No : [protected]
            Product / Service about which you have complaint: ATM
            Nature of Complaint : CASH NOT RECEIVED FROM ATM

            SIR, ON DT.[protected] FROM Corporation Bank ATM, Kavali with ATM ID COBD114/40. I USE MY ATM CARD FOR WITHDRAWAL of RS.8000/- but the transaction failed with error and the balance had been deducted.The transaction cannot be completed. When I used another nearby ATM, I was surprised to see that 8000 have been debited from my account, thus incurring on me a loss.
            May 10, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 09, 2018
            Axis Bank Customer Care's response
            Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/issues/FraudDispute-Disp-ccdcsa.aspx andraised a dispute for the transaction. Sorry for the trouble. Regards, Team Axis Bank.
            Sir I have 6 accounts in the axis bank branch cheeka. The all accounts are zero balance account. In all the accounts 4606 rupees are deducted.
            I booked ticket of irctc on 6.04.2018 but in same day i cancelled the ticket .Cost of ticket rs.1070 and refund amt-950, but still i wont get in my a/c.So kindly update my a/c.A/c no.-[protected].Branch code-v411.
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              J
              Jafar Ap
              from Ernakulam, Kerala
              Apr 7, 2018
              Resolved
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              Resolved

              Address: 673639

              Dear Sir / Madam,
              I am an Axis Bank customer. I got Axis Bank Credit Cardin this March. I purchased a Flight Ticket from the Air India Express site on March 27th. The ticket amount is RS .27, 496.12 (1, 553.70 AED) . I received a Transaction Mail, OTP Mail and OTP Text Message to the Phone at RS: 27, 496.12 (1, 553.70 AED) . The Mail that I received during the transaction, ticket copy, also attached an Axis app screen shot. But, the funds which are debited from my account are 28, 629.93 INR.

              I called in toll free and I was not satisfied with the answer. I went to your Kondotty branch as well, but I have not received a satisfactory reply from there. I also called on the phone at Ramanattukara branch, which I applied for credit card, but said they can not clear Problems, I've been around for almost two years, Axis Bank Priority Customer, So I am very humbly requested to reverse that fund.

              CARD NAME : JAFAR AP

              [protected]@gmail.com
              May 12, 2018
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 09, 2018
              Axis Bank Customer Care's response
              Hi, we are here to help. Pls inbox us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                F
                Faseeh ur rahman
                from Mavelikara, Kerala
                Apr 7, 2018
                Resolved
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                Resolved

                Address: 560001
                Website: Axisbank.com

                Such a big liers u axis guys are.. chat services suddenly stopped replying, I spoke to customer service they just transferred my call to someone and the other guy heard my full story and told on 4th April some proof sent in my email. I check my email and said nothing is recieved and he disconnected call.. from 25th Feb onwards ever 3 days only iam trying to contact axis.. but all r not responding nor helping, only disconnecting calls.
                May 13, 2018
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Apr 07, 2018
                Updated by Faseeh ur rahman
                I maintained my credit score since 7 years and last month whn I checked it was 833, I think because of axis my credit score will be spoiled because unnecessarily y should I pay any amt if I haven't used it..
                Verified Support
                Apr 09, 2018
                Axis Bank Customer Care's response
                Hi, we are here to help. Request you to share with us your contact number for us to assist you. Regards, Team Axis Bank.
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                  R
                  Raj Kumar Lata
                  from Kolkata, West Bengal
                  Apr 7, 2018
                  Resolved
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                  Resolved

                  Address: Howrah, West Bengal, 711201

                  I am Raj kumar account open axis asap account activation success but debit card number not accept so I called customer care and request them to activate virtual debit card number they said visit to nearest branch to activate it but when I visit to nearest branch of axis Bank they said contact customer care only and not only that Axis Bank customer care executive not give me proper response for my concern
                  May 15, 2018
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 09, 2018
                  Axis Bank Customer Care's response
                  Hi, we are here to help. Request you to share with us your contact number for us to assist you. Regards, Team Axis Bank.
                  Apr 16, 2018
                  Updated by Raj Kumar Lata
                  I am Raj kumar account open axis asap account activation success but debit card number not accept so I called customer care and request them to activate virtual debit card number they said visit to nearest branch to activate it but when I visit to nearest branch of axis Bank they said contact customer care only and not only that Axis Bank customer care executive not give me proper response for my concern
                  Apr 16, 2018
                  Updated by Raj Kumar Lata
                  my contact number [protected]
                  [protected]
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                    A
                    awadheshmahipalpur
                    from Delhi, Delhi
                    Apr 7, 2018
                    Resolved
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                    Address: 110022

                    AXIS ASAP !!! Service is fully disgusting, illogical and ridiculous !!! Pls avoid this useless service.

                    I had opened an account with axis asap on 28 th mar 2018 . I provided all details and account got activated.
                    I did a transaction through my account - I deposited 800/- in my account.
                    I tried to use the amount to buy a product but it was throwing error.
                    Today I visited my branch bank-bhikaji cama place where i came to know that my account has been closed.
                    Reason provided was someone bearing my name has taken some loan from you bank so as my name was same my account has been closed.
                    Really its very ridiculous and funny and non sense.
                    Axis bank should put this notice everywhere that on this condition the account will be closed.
                    I will share this on social media

                    A/C - [protected]
                    May 12, 2018
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 09, 2018
                    Axis Bank Customer Care's response
                    Hi, we wish to inform you that your ASAP account has been closed. The decision has been taken on the grounds of Bank Internal's policy and operating procedures. Sorry for the trouble. Regards, Team, Axis Bank.
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                      M
                      Munshi Atik
                      from Kolkata, West Bengal
                      Apr 9, 2018
                      Resolved
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                      Resolved

                      On 29th of march I recieved a call from axis bank help seevice and some how the ONE ASSIT plan got activated against my willingness on my card number which ends with 4267. This leaded to a deduction of amount 1899 from my savings account. Although I have repeatedly asked for it in Axis Mobile Care but they seemed to give no priority to the request. Therefore I immediately want to deactivate the proposition and want my money to get refunded sharply.
                      May 15, 2018
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2018
                      Axis Bank Customer Care's response
                      Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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                        R
                        rohan Indapure
                        from Mumbai, Maharashtra
                        Apr 7, 2018
                        Resolved
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                        Resolved

                        Address: 400071
                        Website: www.axisbank.com

                        Yesterday i received a call from Rajan Mhatre, axis bank, Shivaji nagar Pune, asking for information about Ambadas Indapure. i dont know who this person is & about whom he is asking. i have told i dont know anything about this, Mr. Rajan said we have your telephone number, tell me where is he. But i have no clue what is this all about.
                        if axis bank has given any Credit card or credit, you guys must have done all the necessary inquiries prior approval. how can Rajan Mhatre Axis bank staff can call me directly and ask for money. how dare he is to talk to me in such manner.
                        are you guys bunch of fools running bank & giving credits and calling anyone for money?

                        i want to get detailed report on how my mobile number was with axis, who gave you guys & what action axis bank will take.
                        I intend to take proper police action against this fraud.
                        i am expecting a call from axis bank staff on this matter asap

                        call me on [protected]
                        May 13, 2018
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 09, 2018
                        Axis Bank Customer Care's response
                        Hi, we request you to please confirm the number from which you have received the call to assist you further. Sorry for the trouble. Regards, Team, Axis Bank.
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                          M
                          manish.mundra
                          from Ahmedabad, Gujarat
                          Apr 7, 2018
                          Resolved
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                          Resolved

                          Address: 380051

                          I am having Sakarya account and I didn’t apply for neo credit card but still in my account I can see that CC and that is wondering.
                          ###* of axis Bank
                          And I called to CUSTOMER CARE and calling number is chargeable and there is lots of advertisements happened.
                          No body is responsible in axis bank and no such kind of knowledge of axis Bank agent
                          May 13, 2018
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 09, 2018
                          Axis Bank Customer Care's response
                          Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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                            A
                            anonymousseemon
                            from Bengaluru, Karnataka
                            Apr 7, 2018
                            Resolved
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                            Resolved

                            Hi,

                            I have been using Axis credit card for a long time and have been a regular payer but every month my charges increase without any purchases and investments . I have stopped using my Credit card for a long time of about more than 6 months but still receiving notifications of huge payments. I have been paying these payments for a long time and now i am running out of money to pay anymore money which is not subjected to true transactions. There is no customer service of Axis bank to take up call and mails .No customer support mail, No toll free numbers to contact either. These banks are making money out of our blood. Each time i call them up, i spent huge amounts on my phone bills. i am tired and upset with this kind of services .

                            Kindly take action to help public with their issues which are actually genuine.
                            May 13, 2018
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 09, 2018
                            Axis Bank Customer Care's response
                            Hi, sorry for the inconvenience. Could you share details on https://bit.ly/2ALZ1yi so we can help you out quickly? Thanks, Team Axis Bank.
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                              P
                              Prerna Ramchandani
                              from New Delhi, Delhi
                              Apr 6, 2018
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                              Address: New Delhi, Delhi, 91

                              I was using my debit card for online shopping on 13th mar, 18 & i put the same otp which i have received after that my debit card was blocked & i went axis bank of bhikaji cama place delhi branch 3 times they said after 24 hours the card will start working but till now i am unable to do online shopping yaa its working offline but online its not. Today is 6th april, 2018 almost 24 days are over my card card is still block for online purchasing. I am suffering lots of problem kindly solve my issue asap.

                              Prerna
                              Card no:- [protected]
                              Account no:- [protected]
                              Axis Bank customer support has been notified about the posted complaint.
                              I'm neelavathy, 2 months before I applied for a NEO credit card, they people called lot of times, and several times they came for documents verification now I received a message your NEO credit card has been declined. Why? I need a proper reason.
                              Thank you
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                                H
                                Haritsoni
                                from Mumbai, Maharashtra
                                Apr 6, 2018
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                                home loan fraud misleading

                                Address: Mumbai City, Maharashtra

                                I have applied for a home loan from axis bank. I was misguided from day 1 by dsa where he forcefully tried to missell me life insurance. I refused to buy the same and told him to change the terms and never signed the sanction letter. Now after having this issue resolved i signed the sanction letter yesterday ie. 5th april 2018. I am following up continuously with the dsa for my disbursement cheque, he was supposed to hand it to me at 10 am...
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                                G
                                Ganesh9787
                                from Chennai, Tamil Nadu
                                Apr 6, 2018
                                Resolved
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                                Resolved

                                one assist services - debited my amount 1899

                                Address: Chennai, Tamil Nadu, 6000033

                                I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 2681. It has been noticed that the money already been charged @1899 for the same.
                                Hence, cancel the subscription and refund the same into my account. My account. I am waiting for confirmation of delation of this service and also refund the money @1899....
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                                N
                                Neropure
                                from Noida, Uttar Pradesh
                                Apr 6, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                                Dear sir,

                                This is inform you that i have a edc machine of axis bank ltd.
                                And a current a/c no. Also. My a/c no. Is [protected]
                                I have a edc machine lien problem and you have charges double in my account i have great surprise of wrong system. I made a complaint directly to axis bank edc dept to ms. Diksh atsector -1128 noida up and she says problem desolved within 3 days but till date not any reaction to diksh site. Not any reply to me times on your call center numbers but they didnt do any thing. Because of machine double charges and bank have deduct the mony. So at the end please desolve the problem soon

                                With regard
                                Neropure ro system
                                A/c no. [protected] at sector 110 noida up
                                Edc machine — 098111109116123009103
                                Neropure ro system

                                (Umesh pratap singh}
                                Tel.[protected], [protected]
                                Email. [protected]@neropurerosystem.com
                                www.neropurerosystem.com
                                Axis Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vipul Grover
                                  from Adampur, Punjab
                                  Apr 6, 2018
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                                  Address: Kapurthala, Punjab, 144601

                                  This is vipul grover from kapurthala punjab. I m using my account from 6years. One of the employee name mohan preet misbehaved with me and it has happened second time. So plz take action otherwise i have to close my account. Every time when we visit bank she doesn't talk properly if she talks then it is full of attitude. She is not polite don't know how to deal with elders
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nik wadhwa
                                    from Delhi, Delhi
                                    Apr 5, 2018
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                                    Address: Faridabad, Haryana, 121001

                                    From last 2 month i had face so many problems i. E debiting my money for unnecessary charge. By mistake i had click the onl9 link then after i had continuosly charged of rs 300 evry month so its a request to deactiavte my all service which is connected to my bank account so its a request so that i will continue with ur firm bcoz last 2 month i didnt get the solution
                                    Axis Bank customer support has been notified about the posted complaint.
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