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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 467

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R
Ranajit Sinha
from Kolkata, West Bengal
Apr 22, 2017
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Calls from different numbers are being received almost regularly for credit card. Each time i had to confirm that i do not need credit card. Nowadays it has become irritating. I am surprised to see that even after categorical denial from my end that i am against using credit card in principle as i have so far (Presently i am a senior citizen) managed to fulfill my requirements without credit card. Where to approach so that these phone calls are stopped. Thanks.
May 27, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Axis Bank Customer Care's response
Hi Ranajit,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

Regards,
Axis Bank
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    A
    aslam.india
    from Mumbai, Maharashtra
    Apr 22, 2017
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    Address: 412209
    Website: Axis bank

    As per my discussion with Axis bank, Shikrapur branch-operations head Mr. Dipak, on 18th March at Shikrapur office, I clearly mentioned in the written request given to them that, even if by mistake my Demat account got activated, please discontinue it with immediate effect. It has been a month since I submitted the written request personally to him (refer attached pic.) and still it hasn’t been done. In spite of not using Demat account, in last 35 days, total 829.41 Rs. debited from my account as consolidated DP charges. I even don’t have user name and password of the said demat account no. and don’t want to use it in future also.

    Hereby, I request you once again to get my demat account deactivated, if it is still appears as ACTIVATED in axis bank systems, and reimburse the amount deducted in March & April, 2017. As per their email, it is CDSL demat account no. 13XXXXXXXXXX8024.
    02 times deduction and that too of considerable amount – 829.41 Rs. in last 02 months for the account that I was never aware of, have never used and never been informed of by Axis bank in last 15 months, is something inexplicable and not expected by me at all.
    May 26, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 25, 2017
    Axis Bank Customer Care's response
    Hi Aslam,

    Sorry for the trouble. With reference to the dispute ID:[protected]. Please be assured our team will connect with you soon. Request your patience and co-operation in the interim.

    Regards,
    Axis Bank
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      D
      D srinivas Rao
      from Tanuku, Andhra Pradesh
      Apr 22, 2017
      Resolved
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      Address: Visakhapatnam, Andhra Pradesh, 530041

      Dear sir/mam
      I am using an axis bank credit card[protected]*3141.
      While i am using card for utilities, you people are converting even small amounts also into emis and charging unnecessary charges without information.
      Twice you people called me in last billing month and asked about emi convertion for my utilities and i clearly mentioned that i am not interested and paid complete amount of last month bill.
      Before last month also they are converted small amount of irctc bill for rs.2895. I ignored.
      Again this month converted two utility bills into emi with out information.
      Hence i am requsting you to pls cancell above said conversions and send completebill amount with out any charges.
      And also pls credit what you have charged from me along with emi convertion chages into my account.
      Otherwise i will take serious action on this regard

      Thanks and regards
      D srinivas
      May 26, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 25, 2017
      Axis Bank Customer Care's response
      Hi Srinivas,

      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

      Regards,
      Axis Bank
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        A
        Akshaya Dharmar
        from Tiruchirappalli, Tamil Nadu
        Apr 22, 2017
        Resolved
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        Address: 621112

        To,
        Axis bank
        Respected sir,
        This was my axis bank credit card number [protected], i have settled my amount through cheque and i have my settlement letter on 30.06.2009. But nowadays your bank employees disturbing me by saying that i have to settle my balance account for rs 50, 000/=and above. Though i have settled my amount you were disturbing me. If you repeat this again, i will go to consumer court. Take action to solve it. I hope you will take action to solve it. I had respect on your bank but now... You were disturbing me for about 8 years. I have already sent these details to your bank but there is no response from your side.
        Down this you can see my settlement letter.
        Thank you
        Yours
        May 26, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 25, 2017
        Axis Bank Customer Care's response
        Hi Akshaya,

        Sorry for the trouble. We're unable to retrieve any recent e-mail sent by you. Please resend the e-mail at http://bit.ly/2oy1P87 and our team will assist you further.

        Regards,
        Axis Bank
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          P
          prkraju72
          from Hyderabad, Telangana
          Apr 22, 2017
          Resolved
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          Address: Krishna, Andhra Pradesh, 520004

          Dear sir,
          I have no any credit card why are you sent cc statement. Earlier one time cancelled a credit card with out received (Card no: [protected]). I pay the dues ₹652.5 dated[protected]. Please reversal this amount in my axis bank account. My a/c no [protected].
          I don't want any credit card.

          Thanking you,
          P ramakrishnam raju,
          Godrej agrovet ltd,
          H junction.
          May 27, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2017
          Axis Bank Customer Care's response
          Hi Ramakrishnam,

          We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

          Regards,
          Axis Bank
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            A
            amittwr1987
            from Bhopal, Madhya Pradesh
            Apr 21, 2017
            Resolved
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            Resolved

            Address: 462023
            Website: www.axisbank.com

            Why money is deducted from my salary account by 66.25 Rs ref. no. TIP/SCG.VISA.POS.DT 130417/ ? I didn't understand this if it's valid then need clarification on this transaction. In every shopping shopkeeper deducted 2% of billed amount and SMS, debit card even credit card required charges automatic deducted from my account then why it's happening? Please provide me clarification on the same ASAP.
            Jun 4, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 04, 2017
            Axis Bank Customer Care's response
            Hi,

            Please share your details to our customer service teams email ID from your registered email mentioned at http://bit.ly/2odp3nV. Our team will get it checked and get back to you soon.

            Regards,
            Axis Bank
            44 rs had been cut from my account today and i have purchased some products from amazon website only. What kind of charge is this? Reply ASAP on "[protected]@gmail.com".

            The image is attached for reference please check.
            44 rs had been cut from my account today and i have purchased some products from amazon website only. What kind of charge is this? Reply ASAP on "[protected]@gmail.com".

            The image is attached for reference please check.

            It is AXIS bank.
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              H
              hari0169
              from Delhi, Delhi
              Apr 21, 2017
              Resolved
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              Address: 600083

              Dear sir,
              my name is hariharan s d.O.B. Is 12.03.1994 .Please let me know
              the status of my credit card application . Till now i have received only
              my reference number dated[protected]. My reference number is 8463234.
              Mobile number is [protected] expected the information as soon as possible...

              Regards,
              hariharan s
              ph: [protected]
              mail. [protected]@gmail.Com
              May 26, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 25, 2017
              Axis Bank Customer Care's response
              Hi Hariharan,

              Sorry for the trouble. Please call us on our toll-free number:[protected]/[protected] for us to assist you.

              Regards,
              Axis Bank
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                S
                Saranya Sindhu
                from Karambakkudi, Tamil Nadu
                Apr 21, 2017
                Resolved
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                Resolved

                Address: 601201

                Dear Sir,

                I Saranya D/o Arumugam from india my PAN No.ENNPS2100F, sir i have applied a Axis Bank credit card, but my application has been declined, after declined i have also spoke to axis bank customer care he will be advised me regarding for credit card reason are Civil problem, but sir till date I have not received any loans or credit cards from any banks or companies. Sir I humbly request you kindly solve my matter on immediately, because in future i applying credit card for axis bank.

                Thanking you,
                Saranya
                Mail id:- [protected]@gmail.com
                mobile no. [protected]
                Jun 4, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                May 04, 2017
                Axis Bank Customer Care's response
                Hi Saranya,

                Sorry for the trouble. Please share the reference number you may have received from the last communication channel approached for us to look into it.

                Regards,
                Axis Bank
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                  V
                  Vikram Meshram
                  Apr 21, 2017
                  Resolved
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                  Resolved

                  Address: Nagpur, Maharashtra, 440008

                  Dear Sir/Madam


                  I made a mistake using wrong card number for transfer money through PayUmoney and it has failed but its already debited from my bank account.
                  Following are the transaction details. please make refund money

                  merchant name --- KQPoker

                  payment amount --- 5000.00 RS

                  payment id[protected]

                  merchant website/store----www.kqpoker.com

                  date/time of payment[protected]:08:16.0

                  failure massage ---- transaction declined by the issuer.

                  please do the needful

                  --
                  Thanks & Regards

                  Vikram Meshram
                  Jun 7, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 04, 2017
                  Axis Bank Customer Care's response
                  Hi Vikram,

                  Please share your details to our customer service teams email ID from your registered email mentioned at: http://bit.ly/2odp3nV. Our team will get it checked and get back to you soon.

                  Regards,
                  Axis Bank
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                    R
                    Rini Guin
                    from Kolkata, West Bengal
                    Apr 21, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700027

                    Hi,

                    This mail is an top up for the complaint raised on 16th April 2017 on your website, complaint id: Axis Bank Complaint Status Update [ID: 1537403].

                    I have explained myself about how much harassments I'm goin through in daily life because of the axis bank credit card false dues / lien added to my card's account. I am trying to settle down the lien due with axis bank as explained in previous mail and current mail too, as it wud be easier for me to pay 3000 rs to directly settle down the credit card and cancel the service aftr the settlement.

                    Every month axis bank is goin on increasing the lien amount for the credit card account shown as attached below a photo. Please help me to settle down my due lien by accepting 3000rs and let me surrender the card to axis bank.

                    Thank You,
                    Rini Guin
                    May 27, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 25, 2017
                    Axis Bank Customer Care's response
                    Hi Rini,

                    Sorry for the trouble. We’re unable to retrieve any details from the information shared by you. Please share the details of your concerns at http://bit.ly/2oy1P87 for us to assist you.

                    Regards,
                    Axis Bank
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                      S
                      sumitbhateja
                      from Nawanshahr, Punjab
                      Apr 20, 2017
                      Resolved
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                      Address: 152107

                      Hello sir. Mr dheraj kumar in axis bank malout misguide me and open my account in axis bank. He said that i want to achieve my target please open your account through mine. He open my account then he give me cheque book and atm. Then he said please give me one cheque with signature then i say why? Then he said i deposit 10000 in your account now i will back. Then i go to bank and trace my account they said your account is current account. How can they open my current account. Everyday bank send message me that your current balance is -9000. Please set my account. My account number is 16363913 in malout axis bank branch.
                      May 24, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 21, 2017
                      Axis Bank Customer Care's response
                      Hi Sumit,

                      Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV and our executive will get back to you.

                      Regards,
                      Axis Bank
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                        S
                        sanjay balaram pawar
                        from Pune, Maharashtra
                        Apr 20, 2017
                        Resolved
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                        Address: Raigad, Maharashtra, 410206

                        I have submitted my dispute entry form alongwith copy of police complaint to the axis bank-panvel branch, raje complex panvel on 27/03/2017.

                        Fraudulent transaction happened from 12/03/2017 to 23/03/2017. Form already submitted to axis bank panvel branch.

                        Till date i have not received favourable reply from bank.

                        Requested to look into the matter and do favour for me.

                        Regards,

                        Sanjay pawar
                        [protected]
                        May 25, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 21, 2017
                        Axis Bank Customer Care's response
                        Hi Sanjay,

                        Sorry for the trouble. Please write to us at http://bit.ly/2mVci0O for us to assist you.

                        Regards,
                        Axis Bank
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                          S
                          Sheelrj
                          from Pune, Maharashtra
                          Apr 20, 2017
                          Resolved
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                          Resolved

                          Unnecessary deductions from account

                          Address: 411018

                          I have Axis Bank account and personal loan.

                          A) I received an message on 17 Mar 17 which mentioned ₹ 15/- will be deducted from account for VAS i.e. for sms alert of account transactions.
                          I felt this is waste of money, as there are no prompt sms alerts and anyways as I have Axis app. I can check for details if required. Hence, as mentioned in sms i sent sms to concern number in required format. Still money is deducted...
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                          Chenchugari vijay kumar
                          from Hyderabad, Telangana
                          Apr 20, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500004

                          Hi am Vijay went to Axis bank ATM to withdraw certain amount but after completing all the details like entering pin, amount at last should get the amount to take it, suddenly power cut dont know what happened. Did not get any amount from the ATM. Got a message that you withdraw certain amount. After two days when i give a call to customer care they are saying that if give a complaint then only will do the process other wise not possible. Today raised a complaint will see when do they resolve? When axis bank people load the amount in it and there will be mismatch in the transactions on that day how come they are checking clearly? Each and every bank is running only on public amount. But they act like that is their amount. This is not good with customers.
                          May 24, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 21, 2017
                          Axis Bank Customer Care's response
                          Hi Vijay,

                          Sorry for the trouble. Please share the reference number you may have received from the last communication channel approached for us to look into it.

                          Regards,
                          Axis Bank
                          Apr 24, 2017
                          Updated by Chenchugari vijay kumar
                          Hi,

                          Got the number from customer support to look into the issue 30572839, but when i have given a call find out the status for customer care they said that unable to find the ATM ID so need to approach any axis bank, so today 24th April 2017 given a request to Banjarahills branch Hyderabad with written format and also by filling the details what they requested in another form. Transaction date is 18th April 2017 around 2:30PM at Mehidipatnam branch, ATM also in the same branch where i was done with drawer process.
                          Hope that Axis bank people will do the process ASAP and credit the amount in my account.
                          The card has validity till 2019.I wonder what's this means of sending another card...
                          Axis Bank Customer Care's response, Apr 21, 2017
                          Verified Support
                          Hi Tani,

                          Sorry for the trouble. Please share your concerns at http://bit.ly/2odp3nV . Our executive will get back to you shortly.

                          Regards,
                          Axis Bank
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                            B
                            Balasaheb Ghule
                            from Delhi, Delhi
                            Apr 20, 2017
                            Resolved
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                            Resolved

                            Address: 422008

                            I hv applied for bank guarantee. Before applying the bank person was told me that you will get bg next day after fd done.
                            So i hv make fd. Then now today is third day evening and bg is not received yet.
                            Also bank person today told me that bg will be charged rs. 17000.00 for two year and deposite the money immediately. It was unexpected.
                            So guys don't work with axis bank.
                            May 23, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 20, 2017
                            Axis Bank Customer Care's response
                            Hi Balasaheb,

                            Please share your concerns on http://bit.ly/2odp3nV . Our executive will get back to you shortly.

                            Regards,
                            Axis Bank
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                              M
                              moin2k
                              from Karnal, Haryana
                              Apr 20, 2017
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra, 400059

                              Axis bank charged exorbitantly sb non maintenance acct charges.900 for a common man is a big amount and last month also they levy 800 rs and it is very difficult for a poor people to afford these charges and it is a big loot so i request you to kindly revert back my deducted amount otherwise i will withdraw my account from axis bank and i will take legal action against bank if my money will not be reverted by axis bank
                              May 24, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Apr 20, 2017
                              Updated by moin2k
                              I have a saving acct in mumbai axis bank. They have deducted 900 rs in this month whereas last month they have deducted 800 rs from my saving act for not maintaining balance in my sb ac. Pls help me to sue these people in this issue. They r sucking blood of poor people. Pm is announcing everyday to go cashless and this is how government is exploiting poor people by shielding such kind of fraud banks. There is no check on the banks due to which they r literally looting poor people. I request you to please guide me in this issue
                              Verified Support
                              Apr 20, 2017
                              Axis Bank Customer Care's response
                              Hi Moin,

                              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                              Regards,
                              Axis Bank
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                                J
                                from Bengaluru, Karnataka
                                Apr 20, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560050
                                Website: Axis bank

                                This is Jayashree K. V., an old customer of Axis Bank.
                                I had taken loan on purchasing site in Bangalore in November 2013, Loan # PHR[protected], Customer ID[protected].

                                The property was in joint with me and my husband. Unfortunately in April 2015, my husband expired due to massive heart failure. Ever since then I have paid part payment of around 13 lakh. Later I got the property khata completely transferred in my name.

                                I have also taken legal heir certificate issued by the government of Karnataka. Per the certificate, only me and my daughter are the legal heirs.

                                In January, I applied for the home construction loan in Axis Bank as my previous experience was good. Mr. Sathish Bharadwaj (Phone number [protected]) handled my case. I had given all the property documents, ID proof, salary certificate, etc.

                                On March 27, Mr. Sathish Bharadwaj, informs me to get a release deed from my mother in law on the property. When I denied, he told that the processing fee of Rs 11615 will be refunded.

                                I met his manager, Mr. Ganata Bhargava Reddy (Phone number [protected]/[protected]) who confirms through an email that the processing fee will be refunded and waiting for Business Head approval.

                                I want Axis Bank either to process my loan or return my processing fee.
                                May 22, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 21, 2017
                                Axis Bank Customer Care's response
                                Hi Jayashree,

                                Sorry for the trouble. Please write to us at http://bit.ly/2nsTx11 for us to assist you.

                                Regards,
                                Axis Bank
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                                  Y
                                  Y. Hanumesh
                                  from Hyderabad, Telangana
                                  Apr 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500080
                                  Website: AXIS Bank, ATM related

                                  I am having sb account no.[protected] with sbi, hyderabad main branch (Ifsc - sbin0000847). I used atm card of the said bank in axis bank atm located in gandhinagar, hyderabad - axis atm no. Spcn0085 on 19.4.2017 evening around 6.10 pm for rs.5000/-. Transaction (No.[protected] was successful but cash got sucked into the machine, be i could take. Thus, i could not take cash. Second time, when i used the atm for rs.5000/- was successful (Txn no.[protected] and i could draw cash. However, my account was debited twice with rs.5000/- whereas i could withdraw cash only once. As such, i request for restoring rs.5000/- back to my sb account.
                                  Y. Hanumesh, chief manager (Retd) sbi, flt no.301, svr estates, street no.11, kavadiguda, hyderabad-500080. Mobile no.[protected].
                                  May 22, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 20, 2017
                                  Axis Bank Customer Care's response
                                  Hi Hanumesh,

                                  Please get in touch with the account holding bank for further assistance in this regard. Sorry for the trouble.

                                  Regards,
                                  Axis Bank
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                                    R
                                    Rajeev shubham
                                    from New Delhi, Delhi
                                    Apr 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: Aligarh, Uttar Pradesh, 202001

                                    Sir
                                    I have opened a current a/c in agra rd. Aligarh branch. four months ago, &apply for edc machine. Bank representative detail all charges of maintenance and rent. After month my a/c debited hike of rent&maintenance charges. And without my concern provide debit card and deduct charges 575rs.
                                    When card shall be returned at branch. But charged not return.
                                    Pls. Solve my complaint as soon as possible.
                                    Thanks
                                    Rajeev agrawal
                                    A/c shubham apparels
                                    No. [protected]
                                    May 22, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 20, 2017
                                    Axis Bank Customer Care's response
                                    Hi Rajeev,

                                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                                    Regards,
                                    Axis Bank
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                                      rakesh partel
                                      from Anand, Gujarat
                                      Apr 20, 2017
                                      Resolved
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                                      Address: Anand, Gujarat, 388 001

                                      My above mentioned salary account running since last 14 years and at a time about 200 accounts were opened and at the time of opening of the account it was assured that the debit card and cheque book will be provided free of cost and not charges for the same shall be levied. This is the first time my account has been debited Rs. 142-00 towards debit card charged. Pl. look in to the matter and reverse the debited amount immediately and reply.
                                      May 23, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 20, 2017
                                      Axis Bank Customer Care's response
                                      Hi Rakesh,

                                      Please share your details from your registered email ID at http://bit.ly/2odp3nV . Our team will get back to you soon.

                                      Regards,
                                      Axis Bank
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