Axis Bank Complaints & Reviews

My transaction was failed on 7th and 11th of april 2017, and due to this 3536.73 inr and 2000 inr were deducted from my account for which i haven't received any refund from axis bank. I have raised the query with their customer care and the response is too slow. For every mail query they are replying that the refund issue is in process and the tat (Turn around time) for such refunds is 120 days. How can the bank expect the customer to wait for 120 days to get his money back if the transaction was failed from bank side. What should the customer do if he is in emergency and the amount he needs to get refunded was the only amount which would have helped him? What if he is stuck in another country and needs the money urgently?

May 27, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Apr 17, 2017

Updated by gruntz007 My name is Sanket Jagade. My Axis bank account number is [protected].

Verified Support

Apr 26, 2017

Axis Bank Customer Care's response Hi,

It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank

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Address: Khordha, Odisha, 751016

Today morning suddenly around 800 RS got deducted as consolidation DP charges from my account. It's my salary account so minimum account to be maintained and I have not used more than 3 times withdraw from other ATM. So please provide proper reason and without any notice how this can be deducted ...U have been a trusted brand, this kind of transaction not suits to ur organization image..Call me for details-[protected]

May 28, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Axis Bank Customer Care's response Hi Chinmaya,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank

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Address: Osmanabad, Maharashtra, 413501

Dear sir,

Please find trailing mail and considered reopening atm for this site.

Thanks & regards,

Nazirul kazi

_
Osmanabad pin-413501

Mobile :- [protected]

— forwarded message —
From: nazirul kazi
Date: mon, dec 14, 2015 at 10:17 pm
Subject: re: atm id - bpcn102408 fnf
To: nazirul kazi, "[protected]@hotmail.com"

On thu, nov 5, 2015 at 7:03 pm, nazirul kazi wrote:
Dear all,

No one has replied on my mails again i am requesting you to please settle my dues and sent authorized company representative and picked up your equipment's immediately..

I have to use my premises but not able to utilize, please take a call and close it...

Thanks & regards,

Nazirul kazi

_

— forwarded message —
From: nazirul kazi
Date: sat, oct 24, 2015 at 4:28 pm
Subject: fwd: atm id - bpcn102408 fnf
To: rasmi. [protected]@hitachi-payments.com, gajanan. [protected]@hitachi-payments.com
Cc: mohit. [protected]@hitachi-payments.com

Dear all,

This is to inform you that i have received 45000/- please send me the details against which you had released the amount, if it is up to aug-15 so what about sep to running month.

We had agreed this amount upto aug-15 but it was delayed from your end for disbursement and between this 2 months already been passed so please provide break up...

And also clear about electricity and other charges which i have already been incurred..

Thanks & regards,

Nazirul kazi

_

— forwarded message —
From: nazirul kazi
Date: tue, sep 22, 2015 at 10:11 am
Subject: atm id - bpcn102408 fnf
To: rasmi. [protected]@hitachi-payments.com, gajanan. [protected]@hitachi-payments.com
Cc: mohit. [protected]@hitachi-payments.com, raghu1. [protected]@prizmpayments.com

Dear sir,

As discussed and your mail confirmation till date not a single penny credited in to my account, please clear my dues and transferred amount before sending vehicle for removal of assets...

If you send the vehicle without transferring money it is totally your responsibility, first clear my dues i have no issues and will cooperate to your team in removal process...

Thanks & regards,

Nazirul kazi

_

Dear sir,

As discussed with ll settlement done, rent and e bill 45000 total, within 5 days my team contact for assert removal.
Thanks & regards
Rasmi ranjan

From: mohit ruhil [mailto:mohit. [protected]@hitachi-payments.com]
Sent: friday, september 18, 2015 9:55 am
To: rasmi r. Mohanty
Subject:

Clear it first and reply this mail
Regard
Mohit ruhil

Prizm payments is now hitachi payment services!!!

Disclaimer : the information contained in this message is confidential or privileged and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information contained in this message is strictly prohibited. Any commercial information given in this message does not constitute an offer to deal unless otherwise stated. If you received this message in error, please delete the message and notify the sender immediately.

Disclaimer : the information contained in this message is confidential or privileged and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information contained in this message is strictly prohibited. Any commercial information given in this message does not constitute an offer to deal unless otherwise stated. If you received this message in error, please delete the message and notify the sender immediately.

— forwarded message —
From: nazirul kazi
To: siteclosure, mohit ruhil, amaresh panda, gajanan patil
Cc: raghu rathore, satyendra singh, mahalakshmi mahalingam, chetan zingade, rajeev achari
Date: fri, 18 sep 2015 09:51:23 +0530
Subject: re: bpcn102408 axis atm osmanabad

dear all,

With reference to my subsequent mails regarding axis bank atm situated in my premises
I already informed you several times but no proper response from your end,

Now once again i am requesting you to please clear my pending dues and picked up all your equipment from my premises and vacant it immediately...

Waiting for your prompt response...

thanks & regards,

Nazirul kazi

Dear sir,

Please help...

Thanks & regards,

Nazirul kazi

_

On mon, apr 6, 2015 at 2:35 pm, nazirul kazi wrote:

Dear sir,

I am nazirul kazi from osmanabad owner of axis atm machine site atm id – bpcn102408

I need your kind help to reopen atm facility at above mentioned site in osmanabad,

Prizm and axis osmanabad branch wanted to relocate this site into other place apart from several mails and regular complaint both the

Organization have not taken any action to resolve technical issues and not listen public requirement, most of the time atm machine was

Not working hence business got stuck.

No one is interested to continue this atm seems intentionally relocating this site for their personal benefit,

This is the only atm machine in that area covered almost 15000 people residential and commercial.

My humble request you to please intervene and cross check the atm machine working hours and technical issues which has been

Totally neglected by local management and reopen axis atm facility.

thanks & regards,

Nazirul kazi

_

— forwarded message —
From: raghu rathore
Date: tue, jan 20, 2015 at 5:01 am
Subject: re: bpcn102408 axis atm osmanabad
To: atmrent
Cc: satyendra singh, chetan zingade, javed shaikh

Team,

Why we are not sorting this out?

Regards,
http://www.ossiclesconsulting.com/PrizmImage/[protected]_Signature_RaghuRajRatho...⇄

From: chetan zingade [mailto:primeoptions. [protected]@gmail.com]
Sent: 20 january 2015 18:16
To: satyendra singh; raghu rathore; javed shaikh
Subject: fwd: bpcn102408 axis atm osmanabad

Dear sir,

Please do needful.

Thanks & regards
Chetan zingade
Director
Prime options & consulting services pvt ltd

On sat, mar 14, 2015 at 6:47 pm, chetan zingade wrote:
Dear sir,

The site mentioned above is under relocation because of low transactions but we seriously see the track record.

As per the ll mr. Nazirul kazi there was no problem in transaction's until brinks cra company was supporting this atm but since
The site was assigned to sms cra agency there was downfall in transaction's count.

Many time even after complaining to the sms company never took it seriously and therefore prizm is loosing the investment done in this premises.

Please note : the issues were like 1) network issues after every transaction the machine goes offline for 5 mins.
2) most of the time rs. 100 notes are not filled which is important in the middleclass areas.
3) no cleaning and ac out of order.
4) screen of the machine was off for almost 12 days.

If this kind of management continues how will the company achive its target and earn profit, as you are loosing the because of the cra and maintaining issues. Requesting you please get this to the upper management's notice because this is not a question of 1 site there will more than 30% sites like this which you are relocating.

Thanks & regards
Chetan zingade
+91 [protected]
Director
Prime options & consulting services pvt ltd

Amaresh. Panda
Jan 19
To axishelpdesk. A., atmrent, me

Team, please go through below mail and address the issue with concern team. Hi nazir, will check and close the issue. Regards... Amaresh

Rajeev. Achari
Jan 19
To axiscash, atm, me, gajanan

Dear team, please check the cash related issues and resolve.

— forwarded message —
From: nazirul kazi
Date: mon, jan 19, 2015 at 6:09 pm
Subject: fwd: id:bpcn102408 axis atm osmanabad
To: gajanan. [protected]@prizmpayments.com, fs. [protected]@prizmpayments.com, "ebill. Finance", gagandeep. [protected]@prizmpayments.com, rajeev. [protected]@prizmpayments.com, , amir. [protected]@modulispace.com, barshi. [protected]@axisbank.com, prime axis, prime options, pramod wable, chetan zingade

Dear sir,

Till date no action has been taken from your end, i was continuously writing mail to you and always highlighted issues with their solution..
But no response or feedback received….

This is a prime and center location with surrounded by huge residential and commercials,
Most of the time atm machine is not working or unable to dispense cash or network service provider issues…
If complaint logged no revert or no technician visiting to atm center it caused huge inconvenience to customer
Due to this customers are facing problems and not getting service properly.

Dear all, i request you to please consider this mail and resolve…

— forwarded message —
From: nazirul kazi
Date: tue, dec 16, 2014 at 4:00 pm
Subject: id:bpcn102408 axis atm osmanabad
To: "ebill. Finance", amaresh. [protected]@prizmpayments.com, gagandeep. [protected]@prizmpayments.com, vimala. [protected]@prizmpayments.com, deepika. [protected]@prizmpayments.com

Dear sir,

I am nazirul kazi owner of your axis bank site khajanagar osmanabad,

I would like to notice you few issues which is been escalated and demands from people/customer,

1. Atm machine is working good, led monitor, display is ok..
2. Atm machine is unable to dispense 500 notes.
3. Atm machine has withdrawal limit of only 4000 in a single transaction
4. Atm machine has loaded only 100 denominations.

Please note and need action: · what customer are facing problems and complaining is about overall facilities.
· cctv camera in not working properly it is a very serious issue.. · and also atm light board is not working, need to check immediately.. · no one is checking regularly for cleaning, monitoring · customer want more withdrawals and need cash in 500 denomination. · also allow withdrawal limit upto 9000 in single transaction.

—

Thanks & regards,

Nazirul kazi

_

—

—

Thanks & regards,

Nazirul kazi

—

Thanks & regards,

Nazirul kazi

_

—

Thanks & regards,

Nazirul kazi

_

—

Thanks & regards,

Nazirul kazi

_

+8 photos

Apr 16, 2017

Complaint marked as Resolved

Dear Sir, Please find trailing mail and considered reopening ATM for this site. Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 ---------- Forwarded message ---------- From: Nazirul Kazi Date: Mon, Dec 14, 2015 at 10:17 PM Subject: Re: ATM ID - BPCN102408 fnf To: Nazirul Kazi, "[email protected]" On Thu, Nov 5, 2015 at 7:03 PM, Nazirul Kazi wrote: Dear All, No One has replied on my mails again I am requesting you to please settle my dues and sent authorized company representative and picked up your equipment's immediately.. I have to use my premises but not able to utilize, please take a call and close it... Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 ---------- Forwarded message ---------- From: Nazirul Kazi Date: Sat, Oct 24, 2015 at 4:28 PM Subject: Fwd: ATM ID - BPCN102408 fnf To: [email protected], [email protected] Cc: [email protected] Dear All, This is to inform you that I have received 45000/- please send me the details against which you had released the amount, if it is up to Aug-15 so what about Sep to running month. we had agreed this amount upto Aug-15 but it was delayed from your end for disbursement and between this 2 months already been passed so please provide break up... And also clear about Electricity and other charges which I have already been incurred.. Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 ---------- Forwarded message ---------- From: Nazirul Kazi Date: Tue, Sep 22, 2015 at 10:11 AM Subject: ATM ID - BPCN102408 fnf To: [email protected], [email protected] Cc: [email protected], [email protected] Dear Sir, As discussed and your mail confirmation till date not a single penny credited in to my account, please clear my dues and transferred amount before sending vehicle for removal of assets... If you send the vehicle without transferring money it is totally your responsibility, first clear my dues i have no issues and will cooperate to your team in removal process... Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 Dear sir, As discussed with LL settlement done, rent and E bill 45000 total, within 5 days my team contact for assert removal . Thanks & Regards Rasmi Ranjan From: Mohit Ruhil [mailto:[email protected]] Sent: Friday, September 18, 2015 9:55 AM To: Rasmi R. Mohanty Subject: Clear it first and reply this mail Regards, Mohit Ruhil 09344329268 Prizm Payments is now Hitachi Payment Services !!! Disclaimer : The information contained in this Message is confidential or privileged and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information contained in this message is strictly prohibited. Any commercial information given in this message does not constitute an offer to deal unless otherwise stated. If you received this message in error, please delete the message and notify the sender immediately. Disclaimer : The information contained in this Message is confidential or privileged and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information contained in this message is strictly prohibited. Any commercial information given in this message does not constitute an offer to deal unless otherwise stated. If you received this message in error, please delete the message and notify the sender immediately. ---------- Forwarded message ---------- From: Nazirul Kazi To: Siteclosure, Mohit Ruhil, Amaresh Panda, Gajanan Patil Cc: Raghu Rathore, Satyendra Singh, Mahalakshmi Mahalingam, Chetan Zingade, Rajeev Achari Date: Fri, 18 Sep 2015 09:51:23 +0530 Subject: Re: BPCN102408 Axis ATM Osmanabad Dear All, with reference to my subsequent mails regarding Axis bank ATM situated in my premises i already informed you several times but no proper response from your end, Now once again i am requesting you to please clear my pending dues and picked up all your equipment from my premises and vacant it immediately... Waiting for your prompt response... Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 Dear Sir, PLEASE HELP... Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 On Mon, Apr 6, 2015 at 2:35 PM, Nazirul Kazi wrote: Dear Sir, I am Nazirul Kazi from Osmanabad Owner of Axis ATM machine site ATM ID – BPCN102408 I need your kind help to reopen ATM facility at above mentioned site in osmanabad, Prizm and Axis osmanabad branch wanted to relocate this site into other place apart from several mails and regular complaint both the organization have not taken any action to resolve technical issues and not listen public requirement, most of the time ATM machine was not working hence business got stuck. No one is interested to continue this ATM seems intentionally relocating this site for their personal benefit, This is the only ATM machine in that area covered almost 15000 people residential and commercial. My humble request you to please intervene and cross check the ATM machine working hours and technical issues which has been totally neglected by local management and reopen AXIS ATM facility. Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 ---------- Forwarded message ---------- From: Raghu Rathore Date: Tue, Jan 20, 2015 at 5:01 AM Subject: RE: BPCN102408 Axis ATM Osmanabad To: ATMrent Cc: Satyendra Singh, Chetan Zingade, Javed Shaikh Team, Why we are not sorting this out? Regards, http://www.ossiclesconsulting.com/PrizmImage/12-11-2014_Signature_RaghuRajRathore.jpg From: Chetan Zingade [mailto:[email protected]] Sent: 20 January 2015 18:16 To: Satyendra Singh; Raghu Rathore; Javed Shaikh Subject: Fwd: BPCN102408 Axis ATM Osmanabad Dear Sir, Please do needful. Thanks & Regards Chetan Zingade +91 9822821821 Director Prime Options & Consulting Services Pvt Ltd On Sat, Mar 14, 2015 at 6:47 PM, Chetan Zingade wrote: Dear Sir, The site mentioned above is under relocation because of low transactions but we seriously see the track record. As per the LL Mr. Nazirul Kazi there was no problem in transaction's until Brinks CRA company was supporting this ATM but since the site was assigned to SMS CRA agency there was downfall in transaction's count. Many time even after complaining to the SMS company never took it seriously and therefore Prizm is loosing the investment done in this premises. Please Note : The issues were like 1) Network issues after every transaction the machine goes offline for 5 mins. 2) Most of the time Rs. 100 notes are not filled which is important in the middleclass areas. 3) No Cleaning and AC out of order. 4) Screen of the machine was off for almost 12 days. If this kind of management continues how will the company achive its target and earn profit, as you are loosing the because of the CRA and maintaining issues. requesting you please get this to the upper management's notice because this is not a question of 1 site there will more than 30% sites like this which you are relocating. Thanks & Regards Chetan Zingade +91 9822821821 Director Prime Options & Consulting Services Pvt Ltd Amaresh.Panda Jan 19 to axishelpdesk.a., ATMrent, me Team, Please go through below mail and address the issue with concern team. Hi Nazir, Will check and close the issue. Regards...Amaresh Rajeev.achari Jan 19 to Axiscash, ATM, me, Gajanan Dear Team, Please check the cash related issues and resolve. ---------- Forwarded message ---------- From: Nazirul Kazi Date: Mon, Jan 19, 2015 at 6:09 PM Subject: Fwd: ID:BPCN102408 Axis ATM Osmanabad To: [email protected], [email protected], "Ebill.Finance", [email protected], [email protected], , [email protected], [email protected], Prime Axis, Prime Options, Pramod Wable, Chetan Zingade Dear Sir, Till date no action has been taken from your end, I was continuously writing mail to you and always highlighted issues with their solution.. But no response or feedback received…. This is a prime and center location with surrounded by huge residential and commercials, Most of the time ATM machine is not working or unable to dispense cash or network service provider issues… If complaint logged no revert or no technician visiting to ATM Center it caused huge inconvenience to customer Due to this Customers are facing problems and not getting service properly. Dear all, I request you to please consider this mail and resolve… ---------- Forwarded message ---------- From: Nazirul Kazi Date: Tue, Dec 16, 2014 at 4:00 PM Subject: ID:BPCN102408 Axis ATM Osmanabad To: "Ebill.Finance", [email protected], [email protected], [email protected], [email protected] Dear Sir, I am Nazirul Kazi owner of your Axis bank site khajanagar osmanabad, I would like to notice you few issues which is been escalated and demands from people/customer, 1. ATM machine is working good, LED monitor, display is ok.. 2. ATM machine is unable to dispense 500 notes. 3. ATM machine has withdrawal limit of only 4000 in a single transaction 4. ATM machine has loaded only 100 denominations. Please note and Need action: · What customer are facing problems and complaining is about overall facilities. · CCTV camera in not working properly it is a very serious issue.. · And also ATM light board is not working, need to check immediately.. · No one is checking regularly for cleaning, monitoring · Customer want more withdrawals and need cash in 500 denomination. · Also allow withdrawal limit upto 9000 in single transaction. -- Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 -- -- Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 -- Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 -- Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800 -- Thanks & Regards, Nazirul Kazi _____________________________________________________________ Osmanabad Pin-413501 Mobile :- 8623902800

Axis Bank customer support has been notified about the posted complaint.

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Address: 620008

Hi my name is rajmohan, i have an sb account in axis bank, in sri rengam branch. Something has happens to me on 15/04/2017 rs.764.75 has been deducted without my knowledge as consolidated dp charges. This is absolutely ridiculous without anyone knowledge who has given you blady permission to deduct my account. I dont understand till now i am not maintained any transaction with demate account, then why you should collected this amount from me, even you need to be deduct the amount who are involve this share market via your bank not us. But honestly saying this fraudulent way following in your bank.
I am going to close the account immediately. Absolute ridiculous bank.

[protected]

May 27, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Axis Bank Customer Care's response Hi Rajmohan,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank

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Address: 110044

Website: Axisbank.com

Dear Folks,

I am your Customer from last around three years, however from past 6 days I am in doubt that how i spend all three years with you guys, My complaint no. is [protected], The last Representative, the lady talk to me so rude, It's really a bad experience.
I am hoping resolution on my complaint on priority

Regds
Mohd Murshid
[protected]

May 28, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Axis Bank Customer Care's response Hi,

Please call on our phone banking numbers:[protected] /[protected] to know the status of the dispute ID: [protected].

Regards,
Axis Bank

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Address: Kolkata, West Bengal, 700151

Again Rs 747 deducted from my account yesterday showing as consolidated DP charges. One demat account was linked with my axis savings account, for which I submitted documents to close. But the cheaters did'nt closed I think. While opening the account the representative request me to open that demat account by saying it's totally charge less and I never used that account also. Now they are deducting money again and again (419+747).it's totally cheating, I am going to close this account.

Apr 16, 2017

Complaint marked as Resolved

Not Resolved.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Axis Bank Customer Care's response Hi Surath,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank

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Address: Chennai, Tamil Nadu, 600012

Website: www.axisbank.com

Hi sir/madam,

I am account holder of axis bank past 6month, In every month the bank is debiting 160rs to 200rs as consolidated charges I don't why the hell they are debiting and there is no proper response from the customer service department, when ever I called customer service they stating that still the reason has not updated in the system and this is not the first time which is happened, because of this iam very much frustrated, so my request is very simple i need my amount has to be recredit in my account if not the necessary legal action will be taken from my end.

Regards
Syed

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Address: Ahmedabad, Gujarat

My name is yagnik bhuva. I m from ahmedabad. My contact number is [protected]. I have opened my salary account from axis bank since last 20days. I had given all my requried document to the axis bank executive. Even they give me instant kit (Cheque book/atm card/pin no). Axis bank gave me a/c no :[protected] in instant kit. But unfortunately my account is not activated yet. I took follow up with axis bank regularly but they people do not given proper answer. I m middle class salaried person. I want ur help. Plz help me.. Plz plz plz plzz... I m very much worried... Plz sir

Axis Bank customer support has been notified about the posted complaint.

Apr 16, 2017

Updated by Yagnik Bhuva Hhgg

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Address: Ujjain, Madhya Pradesh, 456335

This bank always deduct Consolidated DP Charges, but this bank never give the proper answer for the transaction. Even the service of this bank is absolutely poor. they have deducted 654 rup from my account with a reason Consolidated DP Charges on date[protected]. what a horrible bank
if the bank is deducting this type of charges without any proper reason then is no meaning for opening the saving bank account. According to cashless economy. this policy will absolutely failed within 1 year,

Axis Bank customer support has been notified about the posted complaint.

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Address: 400076

Website: www.axisbank.com

I have a salary account in axis bank powai branch mumbai. Every day they would call me for credit card personal loan demat account and everytime i refused. Axis bank have deducted RS 747.5 on 15th April 2017 as consolidated DP charges. I am just fed up of this unprofessional attitude of this bank. It's only because of salary account that I'm continuing the account otherwise I would have closed.

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Address: 403516

Website: www.consumercomplaints.in

Rs 10000 deducted from my account on the date of 10/4/2017 from Banglore and the ATM name shwon in the detail are jakkur laayout Banglore but I never visit that ATM till now.My last transaction is of rs 220 on 08/04/2017 from colangute goa.i got msg of deduction on the same date..I already complaing about this to the customer care to Mr Mohamad and my complaint no is 30428193.please take immediate action..and refund my money as soon as possible

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Address: 410206

Dear Axis Bank,
I am existing customer of the with Cust ID[protected].
I have applied for PL before a month back. When my lead is circulated to your concern dept. I am getting call alternative day from bank.
One of executive informed me, After checking my eligibility criterial for PL.
My Company is not listed with Axis Bank, Because it is only 3 years old company. Bank is not going to provide personal loan for me.

I said ok no problem, Please put such a note in your system.

Then also from last one month i am continuesly getting enquiry call for PL.
If i am not eligible, Then why unnecessarly calling?
And there is no any provision with your system to put a note, what conversation had wih customer last time. To avoid repeate calling.
Which is worst system. Its irritating me.

Regards,
Shantkumar Siddhal

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Address: Thane, Maharashtra, 421102

Website: UTS railway app and Airtel

My name is sneha poranki.. Axis account number [protected]

I was using uts railway app for season pass at that time transaction failed but amount debited 200 on dated 06.04.2017

Moreover on dated 08.04.2017, i was trying to recharge airtel prepaid mobile but transaction failed but amount debited 149/-

Kindly reverse/refund my amount 200/- and 149/- in myy account

Regards,
Sneha

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Address: 500085

Website: www.axisbank.com

Hi,

Yesterday I received message informing me ''523 rupees has been deducted for DP consolidated charges'' which I am not aware and not approved.

To know more, I twitted in twitter but no reply from them and called to customer care same they say we don't have any more information other then the deducted charges are for Demat account.

They say, I agreed to activated Demat account which is surprised me. When I ask proof for it they are suggesting me to contact branch or mail to dp.operations which is un fair.

I am operating my account from last 3 years and suddenly yesterday I saw this message and they say Demat account activated while creating account.

And this account initial is Salary account which will be strictly for Salary and all the above I didn't signed or confirmed to open Demat account.

All these looks big fraud going on Saving account on the name of Charges.

Axis Bank customer support has been notified about the posted complaint.

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Website: www.axisbank.com

I have open only salary and reimbursement account in axis bank green park branch. Without my request, i dont know when bank has open demat a/c. Last week bank has debited (Consolidate dp charges rs-753/)

I have never request to open demat a/ c from bank.

Kindly revert my deducted charges and close demat a/c.

Regards,
Bhagwan das gupta
[protected]

Axis Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411014

Website: www.axisbank.com

My name is ketan patil.
I had salary account in band garden pune branch.

My account was debited rs.747.5 as consolidated dp charges.
Why this amount is charged from my account???

Doing same axis bank website research i got information about its d mat account
Charges,
I am try to call customer care, not connecting to executive pathetic service about customer care also.

In a previous when i go to bank about some work.
One lady executive come and told me about demat account, i told her i am not interested
She try to convince me it's a totally free service sir no hidden charges,
Please start account, my week targets are not achieved its a request and it's a free service.

I visit bank she left a job and bank reception told me contact customer care,
And its not working.

This is a pathetic service and fraud working, seriously i am too much disappointing
About axis bank,

I want my refund that's it …

Me and my company employees also change bank, you are fraud bank with fraud employment.

Thanks

Axis Bank customer support has been notified about the posted complaint.

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Address: Salem, Tamil Nadu, 636401

I hold salary account in axis bank.my account number is [protected]. I want to close Atal pension Yojana.i submitted closing form one month before in axis bank branch. Branch Code is 1451(mettur branch).customer service not good in the branch.really i am very disappointed by the customer service of the branch . But still it does not close. I want proper reason for the delay.

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Address: New Delhi, Delhi, 110051

Website: Revesal amount

Dear sir,
I dharmender having saving a/c in axis bank, mayur vihar-1 branch.. I made a transaction of 2900/- form sai jeweller, but my a/c is deducted from 2900/-. I don't what problem behind this, but i know well its was not my mistake.
I have complaint this to axis bank customer care, customer care executive said i will get reversal balance (2900-/rs) within in 24 hours. But i didn’t get reversal balance till now. Due to machine fault i suffered that time, and now i am suffering due to again poor bank's services.

Complain no.30365052

Dharmender
[protected]

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Address: Chandigarh, Punjab, 160036

Please call me at [protected]. My a/c balance is not reversed to me although I have received a message too.
I am trying to call your customer care number but it is bring disconnected again and again.
I tried to recharge my DTH account but it was not done though airtel money. After that I got a message from bank that my account has been debited with 215 INR. Then I got a message that my money has been reversed from airtel money but balance is still showing zero. Please check and update asap.
Regards,
Raviza Kaul Brar

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Address: Rajkot, Gujarat, 360002

Nikhil a. Koradia rajkot, gujarat

Dear sir / madam

Hame home loan chaye tha ishliye hamne aapki axis bank, kalawad road branch, rajkot, gujarat me kandarp kapadia (Mob. No[protected],[protected] ko apna document (Zerox) 8 mash (Month) pahele diye the

Hamne bahut bar phone kiye lekin abhitak kandarp kapadia ne hame document nahi diye, jabhi hame phone karte the tab naye naye bahane banate hai {abhi meeting me hu, thodi der bad bolta hu, mene o document (Zerox) koi jemil ko diye hai m (Mob. No[protected]} hum bahut bar bank me bhi kandarp kapadia ko bhi mil

Mene jemil ko phone kiya to bole kal dita hu, parso deta hu, abhi mene aapna ghar (Home) badlaya hai document philhal dhudhna padega ya kabhi kabhi phone bhi uthate nahi

Aur ha ye jemil hum aaj tak ye bhi bataya nahi ke aap ko loan milega ke nahi

Eshileye hum aap ki axis bank se koi khapa nahi par aapke staff hi hum ye karne pe majbu karte hai

Me philhal job karte hai aur rajkot se 15 kilometer dur hai eshiliye roj roj bank bhi ja sakte nahi, hum jabhi jate to aadha din ki salary hamari kat hoti, aur vaha tak janeka petrol ko kharch, loan to nahi mili lekin 5, 6 hajar ka kharcha hamara sirf document aubhi zerox leneke niye laga

Aaphi soche me kya karu, agar meri jaga aap ye aap koi family member hote to

Aabhar
Nikhil a. Koradia

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 469

Refund not received from axis bank

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Amount deducted 800

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Atm id:bpcn102408 relocation issue and require re verify

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Consolidated DP charges deduction without knowledge

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My money not yet refunded

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Consolidated DP charges deducted ( Axis Bank cheated)

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Axis Bank without prior intimation amount has been debited from the account

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Account is not open yet

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Consolidated DP Charges i.e. illegal charges

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Unprofessional and unethical to deduct consolidated DP charges

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Rs 10000 deducted from my bank account

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Avoid calling for personal Loan

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Transaction failed but amount debited 200/- and 149/-

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Dp consolidated charges

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Demat account, charges while i did not open demat a/c

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Amount debited without inform

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Customer service not good in the branch

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Reversal amount

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Amount not reversed

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Home loan document not back

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