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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
Complaints 13013
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Axis Bank reviews & complaints page 466

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K
kusumaraju
from Mysore, Karnataka
Apr 29, 2017
Resolved
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Resolved

Address: Mysore, Karnataka, 571104

I the above stated raju c m proprietor varshitha digital studio bylakuppe here by request your kind self that i have got a current account ([protected] customer id:[protected] branch:ifsc code:utib0001010 kushalnagar kodagu) in
Your kushalnagar branch.

I have applied for swiping machine around two years back. Since last one year i have not using the swiping machine. I had informed the concerned branch to remove the machine and close my account. But the bank had not taken any
Action. So, now my account is showing minus account - rs:12844.38 /- on:29.04.2017.

So i request you to take immediate action and close my account and remove my swiping machine.

Thanking you,


Rsju c m
Cell:[protected]
Your faithfully
Jun 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Axis Bank Customer Care's response
Hi,

Please pay off the current negative balance from your account and submit the account closure request to your nearest Axis bank branch. Our officials at the branch will assist you.

Regards,
Axis Bank
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    B
    Babulal Patel
    from Kheralu, Gujarat
    Apr 28, 2017
    Resolved
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    Resolved

    Address: Patan, Gujarat, 384265
    Website: axis bank

    1. I have account in axis bank a/c no-[protected],
    I am unable to login for net banking, as i forgot the password.
    For password reset it asks for atm detail, but bank has not issued
    Me the atm. What should i do?
    2. I want account statement from dt:-1/4/2016 to dt:-31/3/2017 please
    End it me by mail.
    3. Is there any option to download account statement without loging in?
    Jun 6, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 04, 2017
    Axis Bank Customer Care's response
    Hi Babulal,

    Please visit your nearest Axis bank branch and place a request for Internet banking pin.

    Regards,
    Axis Bank
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      I
      Indian_Tiger
      from Delhi, Delhi
      Apr 28, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra
      Website: www.axisbank.com

      Who the hell they are working in the team, really irritated me like anything. Continuously call is forwarding... No one is giving me the proper response from the customer care, first i spoke with susheela, next rehman and the finally ishika... Bloody b... Simply they redirect the call without proper answer.

      Is they are working or playing with the customers??? If they can't able to answer the customers query then why they are recruited. Just close the bank & sit at home.

      I just hate to be a axis bank customer.
      Jun 6, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Apr 28, 2017
      Updated by Indian_Tiger
      Dialed number is [protected]
      Verified Support
      May 04, 2017
      Axis Bank Customer Care's response
      Hi,

      Please refrain yourself from using any abusive language. Please let us know what went wrong via https://www.facebook.com/axisbank inbox along with reference number you may have received from the last communication channel approached for us to assist you.

      Regards,
      Axis Bank
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        C
        Charanjit Singh Arora
        from Shamli, Uttar Pradesh
        Apr 28, 2017
        Resolved
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        Resolved

        Address: Agra, Uttar Pradesh, 282001

        Sir/madam,
        I am facing problem while making payments online through my debit card against my account number [protected], an error occurred that my mobile number is not registered with the bank kindly contact your nearest branch. After contacting the branch no problem was detected as my KYC is up to date. Please look into the matter to resolve the issue at the earliest. An early action will be appreciated.
        Thanks
        Jun 4, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 04, 2017
        Axis Bank Customer Care's response
        Hi Charanjit,

        Please inbox message us the screen shot of error via: https://www.facebook.com/axisbank along with your registered contact number for us to assist you further.

        Regards,
        Axis Bank
        Dear sir,
        Pls provide me the bank statement of my sellery of last 6 month from jun 2016 to nov 2016 on urgently basis.
        Acc. No.- [protected]
        Axis Bank Customer Care's response, Apr 28, 2017
        Verified Support
        Hi Jagendra,

        Please visit http://bit.ly/2oWThM7 to know the steps to generate statement online.

        Regards,
        Axis Bank
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          D
          Debarshi Acharyya
          from Bengaluru, Karnataka
          Apr 28, 2017
          Resolved
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          Resolved

          Address: 700039

          Hi this is debarshi acharyya. As on 14/04/2017... I have submitted the documents to the bank executive sayan ghosh phone number: [protected]. For opening of a reimbursement. With where my salary account is with as axis bank sector 1 salt lake kolkata. The person made a commitment that the account would be opened in 14 days. Since then following up with the person and so far no correspondence from the bank has not been sent to me. I have called the person he informed that it would take 2 month and as he has informed to me this before. I need it with immediate effect as i would be travelling. If the account would not be opened in another week then this time i need to raise it to the banking ombudsman for making false promises as the other other colleagues of my office with other bank are able to opened the account with other bank.
          Jun 1, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 28, 2017
          Axis Bank Customer Care's response
          Hi Debarshi,

          Please share your registered contact number via inbox message for us to connect with you.

          Regards,
          Axis Bank
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            W
            weyocccode
            from Mamallapuram, Tamil Nadu
            Apr 27, 2017
            Resolved
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            Resolved

            Address: 600032
            Website: retail.axisbank.co.in

            Recently i have opened a salary account in axis bank ekkaduthangal chennai branch, address, new no 32old no 4 jawaharlal nehru road 100ft road ekkaduthangal guindy chennai tn pin 600032. Ifsc: utib0002772 where they mentioned that to open a salary account demat account will also be added and that is compulsory for everyone they also mentioned that this was the circular passed to them by the head. Without interest of the user implementing such rules is not fare
            Jun 4, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 04, 2017
            Axis Bank Customer Care's response
            Hi,

            Sorry for the trouble. Please raise your concerns at http://bit.ly/2odp3nV and our executive will get back to you.

            Regards,
            Axis Bank
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              P
              from Bengaluru, Karnataka
              Apr 27, 2017
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              Address: Bangalore, Karnataka, 560043
              Website: Axis Bank

              I have a personal loan account with Axis Bank - PPR[protected] due to some unforeseen situation I lost my job 2 months back and was searching for a job. As a result of which I could not pay the EMI. I was speaking to one lady representative Nisha. She claims that she is the Head of the Legal Department. I spoke to her on 13th of April'17 and she told me to make a minimum payment of 1 EMI & others will be taken care by bank and we shall give you easy EMI options. On 15th April'17 I get a text message from one of your recovery agent from # [protected], the message goes like this "Sir, don't you feel ashamed that you give commitment and don't pay. Feel ashamed." 5 minutes later another message comes from him "sorry sorry so sorry for the message it was meant for a another customer". The first message was already seen by my father-in-law, mother-in-law. I lost all my respect that moment. On top of all this when I asked him to communicate decently, he says my manager Nisha has approved me to send this message to all the customers who don't pay their loans. He clearly told me to do whatever I can as nothing will happen to him as Axis bank has given him the rights to do this type of recovery. This lady Nisha from legal team from # +[protected] & +91-[protected] harassed me mentally & verbally almost daily. The words she used was I will abuse you, your wife and your parents as you have not paid the loan regularly, when I ask her to speak decently, she tells me that I don't care about anyone. I am the head of legal team and you are a customer who has to be treated like this. She said I will keep abusing your parents until you pay the loan. She clearly told me go and complain to the CEO of Axis bank, I don't care about it. He can not do anything to me. I would like to know what type of representatives you have in the recovery team. I have all the documentation needed, the messages she and other guy had sent. The call recordings are there. I would like to go to the consumer court with the help of human rights commission. But before that I would like to give bank authorities one chance to handle this situation & solve it for me. I am embarrassed to the core by the behavior of your bank employees. I want to speak a higher authority who has the power to listen to me and punish these 2 representative or I will go to the Consumer Court, human rights, social media & TV media with all these evidences. I was in touch with you guys and is this how you take authority in your hands and harass your customers? I will give bank only one chance to reconcile with me by punishing these representatives for their atrocious behavior or I am taking this matter to public eyes. I am not joking, I am serious.
              Axis Bank customer support has been notified about the posted complaint.
              Axis Bank - One person has taken the loan and used my home address. That person doesn't stay at my address anymore. he is not at my address since more then 5 years, still bank is processing his loan without proper verification.
              now recovery agents are threatening me and my family for the payments. we have already shared the details of person and his native place address to recovery agents but still they are harrashing us.
              following are the details of recovery agent-
              Name - Ravindra Mishra
              Mobile Number- [protected]
              Hi.

              My name is Neha and I have been a customer of axis Bank since 2012. Due to a temporary salary cut I was unable to make my credit card due payment for the month of July. My due date was 5th and I started recieving calls from the bank soon after starting 13th. I mentioned it to the caller regarding my situation and asked them to give me time till end of this month. I was informed about the late fees and the call was ended. But soon after the bank started calling me every other day for the same reason. Even after making the part payment of the June they are continuously calling me and my father for the payment. This is totally unacceptable move from the banks part for just one late payment. Till date all my records are clean and I believe banks should not harrass anyone like this single late payment. I am deeply dissapointed and extremely unhappy with the service. During such difficult times, banks should definately act a little empathetic towards their customers at least.
              Dear sir
              My name is Sandeep and I have been a customer of axis Bank my ac no is Payment of INR 15864 has been credited to your Axis Bank Loan A/c no. BPR[protected] on 20-11-21. Ana payment confirmed to loan department but one person is I am asking about this loan and this person is I don't know but he is continuously calling atlis one hour but this time I am in hospital and I'm not able to call but this guy is very rudely spoken to me I am very sad to about your service and this person.Again he told your hand was caught on doctor he is asking and this time doctor is cry to me why this type of recovery and I am already paid to loan amount .pls help me and my writing is not correct but understand my meaning and help as early as possible
              Mera job problem ho gaya isliye me payment nahi kar pahi 2 month, mene unko bola next month karti hu, but sun rahe nahi continue call chalu hai, pagal karke rakha hai muje, excutive [protected] name kumud kale ye number muje harrasment ho rahi axis credit card
              Wrong word use this person Axis credit card
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                U
                Uday Narayan Mishra
                from Mumbai, Maharashtra
                Apr 27, 2017
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                Address: New Delhi, Delhi
                Website: www.axisbank.com

                We have taken personal loan from axis bank, Delhi RAC and paying EMI regularly. Axis bank has debited four EMI in the same month and not giving proper information about Debited EMI. Now i am trying to solve problem by bank but they are not interested to solve the problem due to this reason i lost my housing loan of Rs. 25 lacs.

                You are requested to involve in this matter and solve the above problem.

                Regards,
                Axis Bank customer support has been notified about the posted complaint.
                Apr 27, 2017
                Updated by Uday Narayan Mishra
                We have taken personal loan from axis bank, Delhi RAC and paying EMI regularly. Axis bank has debited four EMI in the same month and not giving proper information about Debited EMI. Now i am trying to solve problem by bank but they are not interested to solve the problem due to this reason i lost my housing loan of Rs. 25 lacs.

                You are requested to involve in this matter and solve the above problem.

                Regards,
                very poor and fraud information by this bank. please alerts this bank
                Axis Bank Customer Care's response, Jul 5, 2017
                Verified Support
                Hi,

                Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2odp3nV for us to assist you.

                Regards,
                Axis Bank
                I have taken personal loan from axis bank and paid emis. Only 3 were pending and asked the collection executive to collect but not collected. All of a sudden received a notice from advocate to pay 108000.

                This is completely unfair. Please help in this regard.
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                  S
                  samson raju
                  from Tekkali, Andhra Pradesh
                  Apr 27, 2017
                  Resolved
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                  Resolved

                  Address: West Godavari, Andhra Pradesh, 534002

                  My savings account no is [protected]
                  On 19.4.17 i visited a cooperative store at eluru city and purchased one ceiling fan for rs1, 504/- and offered my debit card. They swipped and i got debit message but receipt was not generated. Again they swiped and receipt generated. There is a double debit of rs1504/- on 19.4.17. Please reverse the same as one transaction is failed.
                  May 28, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 27, 2017
                  Axis Bank Customer Care's response
                  Hi Samson,

                  Sorry for the trouble. Please share your concerns at http://bit.ly/2odp3nV along with the transaction details for us to assist you.

                  Regards,
                  Axis Bank
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                    M
                    Md Kader Reza
                    Apr 26, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700053

                    Savings a/c -[protected] on new alipore kolkata, branch code 351.
                    I have submitted fill up a/c closing form with cheque book & debit card on 4-4-17. But till now account has not closed. So please close the account as soon as possible. Within ten days axis bank account will close after submitting form & others documents. So why are you late in my case?
                    May 28, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 27, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                    Regards,
                    Axis Bank
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                      H
                      harshal maheshwari
                      from Indore, Madhya Pradesh
                      Apr 26, 2017
                      Resolved
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                      Resolved

                      Address: Indore, Madhya Pradesh, 452010

                      Hi,
                      I have opened an account in Axis bank location near MTH compound Indore around 1 and half years ago at that time one executive of axis bank opened my salary account as well as demat account forcefully by saying that it is free for lifetime .I haven't done any trading yet but on 15.04.2017 I have received a debit message of Rs 747 for Dp charges from Axis Bank.On asking Axis Bank MTH branch Mr Ravi Vyas who is the branch head . He said they do not have tracking who opened the Demat account and the way they communicated to me is really very harsh.Kindly help me to get my money back.If it wouldn't be done it would be really hard to trust Axis bank again.

                      Regards
                      Harshal
                      May 28, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 27, 2017
                      Axis Bank Customer Care's response
                      Hi Harshal,

                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                      Regards,
                      Axis Bank
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                        S
                        Shubh Kapoor
                        from Pune, Maharashtra
                        Apr 26, 2017
                        Resolved
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                        Resolved

                        Address: 412115

                        I am student and living in nande village pune (Near symbiosis college). Problem is that the atm in nande village is not working for seven days. This is the only atm here and number of students living here. They are totally dependent on this atm. This problem has occurred several times. I think this is due to negligence. Please do something for us as we are living far from our parents
                        May 27, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 26, 2017
                        Axis Bank Customer Care's response
                        Hi Shubh,

                        Sorry for the trouble. We'll look into it right away!

                        Regards,
                        Axis Bank
                        I want to cancel my credit card.. pls do the needful
                        Axis Bank Customer Care's response, Apr 26, 2017
                        Verified Support
                        Hi Vinodhini,

                        Please call on our phone banking numbers: 1800 209 5577 / 1800 10 35577 in order to cancel the credit card.

                        Regards,
                        Axis Bank
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                          xcxcxcxcx
                          from Noida, Uttar Pradesh
                          Apr 26, 2017
                          Resolved
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                          Resolved

                          Address: 603203

                          Hi, A/c No.[protected], Bhuvaneswari.V
                          Last Dec'16 end we received credit card from your side in annual free charge card (My zone)
                          I used only Rs.160, but statement shown Rs.760 because of service charge etc
                          Why I should pay other charges?? why are you deduct my salary account.
                          Credit card No.[protected]
                          pls solve this issue. kindly get in touch with me to rectify.

                          thks
                          bhuvaneswari.v
                          [protected]
                          May 27, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 26, 2017
                          Axis Bank Customer Care's response
                          Hi Bhuvaneswari,

                          We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                          Regards,
                          Axis Bank
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                            S
                            Sanchari Mukhopadhyay
                            from Bengaluru, Karnataka
                            Apr 25, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560103
                            Website: axisbank.com

                            Applied for a credit card. Got approved. Stupid representative put the wrong address for communication even though he came in person to my office. The card has not been delivered yet. Customer service is useless. Whenever i send an email they say mail to [protected]@axisbank.com but that mail id doesnt even exist! Customer care asked me to update through the app which doesnt work because they dont accept the document even though its correct. I dont have the time to go to the bank now because you screwed up! Dissapointed with axis big time!! Been with them since the past 6+ years. Horrendous!
                            May 27, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 26, 2017
                            Axis Bank Customer Care's response
                            Hi Sanchari,

                            We apologise for any inconvenience caused. Please write to us at http://bit.ly/2oy1P87 in order to assist you.

                            Regards,
                            Axis Bank
                            Sir .

                            Last six month se meta account opening nhi ho raha hai mujhe instant kit do gayi thi jiska number 053877 hai .

                            Account number [protected]

                            19. 11.2016 ko pehli bar 2000 jama liya gya hai
                            Axis Bank Customer Care's response, Apr 26, 2017
                            Verified Support
                            Hi Djay,

                            Sorry for the trouble. Please call on our phone banking numbers: 1800 209 5577 / 1800 103 5577 to know the status of the same.

                            Regards,
                            Axis Bank
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                              D
                              drishfaq29
                              from Delhi, Delhi
                              May 8, 2017
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                              Address: New Delhi, Delhi, 110068

                              I can see there are lot of service charges put on my account without any
                              intimation, This was zero balance salary account & if this has been
                              converted to a saving account then customer should get a intimation about the
                              same follow with the charges details.

                              I have sent an email by logging onto my netbanking as well however no response yet, without informing customer charges are being put on.

                              Customer Acc No :[protected]
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi Team,

                              I have made citi bank credit card bill payment from Axis bank on April 29 Rs 5000, It shows success but not credited to account its been more than 5 days. Worst response from AXis customer care, simply saying success we cant track any details to which account it has been transferred & account number too. Thanks Suresh M
                              Axis Bank Customer Care's response, May 12, 2017
                              Verified Support
                              Hi Suresh,

                              Sorry for the trouble. Please share the reference number you may have received from the last communication channel approached for us to look into it.

                              Regards,
                              Axis Bank
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                                Manishaakshay
                                from Anand, Gujarat
                                Apr 25, 2017
                                Resolved
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                                Resolved

                                Address: Anand, Gujarat, 388120

                                It is for the last 30 days since I am being taken for a ride by your Vallabh Vidyanagar branch saying that we have never opened an online demat account for an HUF. I already possess one HUF manual account in the name of Rameshbhai Shankerbhai Patel HUF. In the days of digitization, i also cannot link my RSPatel HUF demat account with my savings bank account. Please help me in doing these things.
                                May 26, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 25, 2017
                                Axis Bank Customer Care's response
                                Hi Manisha,

                                We're sorry you had this experience and we want to make this right. Please share your contact number for us to connect with you.

                                Regards,
                                Axis Bank
                                I am Abdul Rizwan, having trouble in logging into my axis mobile app. The error is - update your mpin it is 12 months old, then i am doing ok, the next window is showing - we are currently unable to process this request.
                                My contact no. [protected]
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                                  S
                                  Sachin Chalke
                                  from Delhi, Delhi
                                  Apr 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400018

                                  I having Saving Account in Axis Bank and facing similar problem. I don't have Demat Account as well.
                                  Why Axis Bank is charged the amount of 747.50/- as DP Charges to my saving Account.
                                  No intimation regarding why charges are applied to my account.
                                  No response to my mail when I have mailed to Dp.[protected]@axisbank.com
                                  Customer care team is not ready to provide phone number to discuss with DP team.
                                  I have decided to close my saving account.
                                  May 27, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 25, 2017
                                  Axis Bank Customer Care's response
                                  Hi Sachin,

                                  We regret our inability to share the contact number of our demat team. You can share your query to our team via email at dp.[protected]@axisbank.com or visit your nearest Axis Bank branch for any further assistance.

                                  Regards,
                                  Axis Bank
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                                    umesh14
                                    from Mumbai, Maharashtra
                                    Apr 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: Jajpur, Odisha, 755020

                                    Dear madam/sir

                                    I have hdfc bank visa debit card (Card no. [protected]). I tried to take out money from axis bank atm (Narration : 436303xxxxxx6281-swcw5016-jajapur) on[protected] at shree sarawati talkies. During transaction, atm was switch-off due to sudden power failure.

                                    Meanwhile, no money came out from machine but rs. 500 has debited from my account.

                                    Till date, money is not reimbursed in my account. Request you to deposit the money i. E. Rs. 500/- in my account no. [protected], ifsc code: hdfc0000437.

                                    With regards

                                    Umesh shukla
                                    [protected]/[protected].
                                    E mail id: [protected]@yahoo.co.in
                                    May 27, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 25, 2017
                                    Axis Bank Customer Care's response
                                    Hi Umesh,

                                    The turn around time for auto reversal of failed transaction is 1 working day. In case the amount does not get auto reversed please get in touch with your nearest debit account holding bank branch.

                                    Regards,
                                    Axis Bank
                                    Dear Customer,

                                    We are working on your concerns complaint id no. is 1302953, and will get back to you in 7 working days.

                                    -Anay
                                    HDFC Bank Assistance
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                                      E
                                      Errolash
                                      from Mumbai, Maharashtra
                                      Apr 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400055

                                      Dear Sir,

                                      I had done an online transaction on 14th Oct 2016. Amount Rs. 20, 000.00
                                      UTR number AXIR[protected], the money has not yet been credited to the Beneficiary account at Bank of Baroda,
                                      Beneficiary customer a/c no. [protected]
                                      Beneficiary customer a/c name. Jacinta Rodrigues

                                      I have written to Axis Bank branch Manager at Vakola and also visited him several times. But, I have got no response.
                                      May 27, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 25, 2017
                                      Axis Bank Customer Care's response
                                      Hi,

                                      Sorry for the trouble. Please share your concerns at http://bit.ly/2odp3nV along with the transaction details for us to assist you.

                                      Regards,
                                      Axis Bank
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                                        P
                                        padma jagadeesh
                                        from Coimbatore, Tamil Nadu
                                        Apr 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: 641002
                                        Website: www.axisbank.com

                                        I have transferred some amount through payzap app to another bank account. The transaction got failed and the amount is not added to payzap app also.. The amount is not credited/refunded to my account.. I have complained twice but there is no response from them for past 10 days. My complaint raised by the axis bank for the issue is (Complaint no.: 30476923 and[protected].
                                        May 26, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 25, 2017
                                        Axis Bank Customer Care's response
                                        Hi Padma,

                                        We are looking into your concerns via service request number: 30476923 and 30553052. Please call us on our toll-free numbers:[protected]/[protected] in 3-4 working days to know the status.

                                        Regards,
                                        Axis Bank
                                        My salary account has been linked to DEMAT account without my knowledge.
                                        Is this how you treat your customers?
                                        Why you people are looting the customers?
                                        i want to close my DEMAT account ASAP.

                                        plz tell me the process for this.
                                        Axis Bank Customer Care's response, Apr 25, 2017
                                        Verified Support
                                        Hi Ankit,

                                        For your concern pertaining to the demat account, please write to us at [email protected] from your registered email ID for us to assist you. Sorry for the trouble.

                                        Regards,
                                        Axis Bank
                                        I was facing a problem of my which was not refunded till now but in IRCTC website it shows money was refunded status, just 2 days ago my account was debited 200/- for bounce charge what it means please solve my issue as early as possible.
                                        Why are these charges are held in my account.
                                        Axis Bank Customer Care's response, Apr 25, 2017
                                        Verified Support
                                        Hi Balakrishna,

                                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                                        Regards,
                                        Axis Bank
                                        My loan acc. no. is - PHR[protected]... i am trying to contact your customer call but each and every time you are saying that your represenative are responding and then calls are disconnectiing.I want to see my online loan statement on said lon account no. i am veri disappointed from your services.
                                        Request you to pl. resolve it.
                                        Axis Bank Customer Care's response, Apr 25, 2017
                                        Verified Support
                                        Hi Manoj,

                                        Sorry for the trouble. To know the steps to get a statement of the loan account, visit http://bit.ly/2p6uodK.

                                        Regards,
                                        Axis Bank
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