Axis Bank Complaints & Reviews

Hi this is debarshi acharyya. As on 14/04/2017... I have submitted the documents to the bank executive sayan ghosh phone number: [protected]. For opening of a reimbursement. With where my salary account is with as axis bank sector 1 salt lake kolkata. The person made a commitment that the account would be opened in 14 days. Since then following up with the person and so far no correspondence from the bank has not been sent to me. I have called the person he informed that it would take 2 month and as he has informed to me this before. I need it with immediate effect as i would be travelling. If the account would not be opened in another week then this time i need to raise it to the banking ombudsman for making false promises as the other other colleagues of my office with other bank are able to opened the account with other bank.

Recently i have opened a salary account in axis bank ekkaduthangal chennai branch, address, new no 32old no 4 jawaharlal nehru road 100ft road ekkaduthangal guindy chennai tn pin 600032. Ifsc: utib0002772 where they mentioned that to open a salary account demat account will also be added and that is compulsory for everyone they also mentioned that this was the circular passed to them by the head. Without interest of the user implementing such rules is not fare

I have a personal loan account with Axis Bank - PPR[protected] due to some unforeseen situation I lost my job 2 months back and was searching for a job. As a result of which I could not pay the EMI. I was speaking to one lady representative Nisha. She claims that she is the Head of the Legal Department. I spoke to her on 13th of April'17 and she told me to make a minimum payment of 1 EMI & others will be taken care by bank and we shall give you easy EMI options. On 15th April'17 I get a text message from one of your recovery agent from # [protected], the message goes like this "Sir, don't you feel ashamed that you give commitment and don't pay. Feel ashamed." 5 minutes later another message comes from him "sorry sorry so sorry for the message it was meant for a another customer". The first message was already seen by my father-in-law, mother-in-law. I lost all my respect that moment. On top of all this when I asked him to communicate decently, he says my manager Nisha has approved me to send this message to all the customers who don't pay their loans. He clearly told me to do whatever I can as nothing will happen to him as Axis bank has given him the rights to do this type of recovery. This lady Nisha from legal team from # +[protected] & +91-[protected] harassed me mentally & verbally almost daily. The words she used was I will abuse you, your wife and your parents as you have not paid the loan regularly, when I ask her to speak decently, she tells me that I don't care about anyone. I am the head of legal team and you are a customer who has to be treated like this. She said I will keep abusing your parents until you pay the loan. She clearly told me go and complain to the CEO of Axis bank, I don't care about it. He can not do anything to me. I would like to know what type of representatives you have in the recovery team. I have all the documentation needed, the messages she and other guy had sent. The call recordings are there. I would like to go to the consumer court with the help of human rights commission. But before that I would like to give bank authorities one chance to handle this situation & solve it for me. I am embarrassed to the core by the behavior of your bank employees. I want to speak a higher authority who has the power to listen to me and punish these 2 representative or I will go to the Consumer Court, human rights, social media & TV media with all these evidences. I was in touch with you guys and is this how you take authority in your hands and harass your customers? I will give bank only one chance to reconcile with me by punishing these representatives for their atrocious behavior or I am taking this matter to public eyes. I am not joking, I am serious.

We have taken personal loan from axis bank, Delhi RAC and paying EMI regularly. Axis bank has debited four EMI in the same month and not giving proper information about Debited EMI. Now i am trying to solve problem by bank but they are not interested to solve the problem due to this reason i lost my housing loan of Rs. 25 lacs.

You are requested to involve in this matter and solve the above problem.

Regards,

My savings account no is [protected]
On 19.4.17 i visited a cooperative store at eluru city and purchased one ceiling fan for rs1, 504/- and offered my debit card. They swipped and i got debit message but receipt was not generated. Again they swiped and receipt generated. There is a double debit of rs1504/- on 19.4.17. Please reverse the same as one transaction is failed.

Savings a/c -[protected] on new alipore kolkata, branch code 351.
I have submitted fill up a/c closing form with cheque book & debit card on 4-4-17. But till now account has not closed. So please close the account as soon as possible. Within ten days axis bank account will close after submitting form & others documents. So why are you late in my case?

Hi,
I have opened an account in Axis bank location near MTH compound Indore around 1 and half years ago at that time one executive of axis bank opened my salary account as well as demat account forcefully by saying that it is free for lifetime .I haven't done any trading yet but on 15.04.2017 I have received a debit message of Rs 747 for Dp charges from Axis Bank.On asking Axis Bank MTH branch Mr Ravi Vyas who is the branch head . He said they do not have tracking who opened the Demat account and the way they communicated to me is really very harsh.Kindly help me to get my money back.If it wouldn't be done it would be really hard to trust Axis bank again.

Regards
Harshal

I am student and living in nande village pune (Near symbiosis college). Problem is that the atm in nande village is not working for seven days. This is the only atm here and number of students living here. They are totally dependent on this atm. This problem has occurred several times. I think this is due to negligence. Please do something for us as we are living far from our parents

Hi, A/c No.[protected], Bhuvaneswari.V
Last Dec'16 end we received credit card from your side in annual free charge card (My zone)
I used only Rs.160, but statement shown Rs.760 because of service charge etc
Why I should pay other charges?? why are you deduct my salary account.
Credit card No.[protected]
pls solve this issue. kindly get in touch with me to rectify.

thks
bhuvaneswari.v
[protected]

Applied for a credit card. Got approved. Stupid representative put the wrong address for communication even though he came in person to my office. The card has not been delivered yet. Customer service is useless. Whenever i send an email they say mail to [protected]@axisbank.com but that mail id doesnt even exist! Customer care asked me to update through the app which doesnt work because they dont accept the document even though its correct. I dont have the time to go to the bank now because you screwed up! Dissapointed with axis big time!! Been with them since the past 6+ years. Horrendous!

I can see there are lot of service charges put on my account without any
intimation, This was zero balance salary account & if this has been
converted to a saving account then customer should get a intimation about the
same follow with the charges details.

I have sent an email by logging onto my netbanking as well however no response yet, without informing customer charges are being put on.

Customer Acc No :[protected]

It is for the last 30 days since I am being taken for a ride by your Vallabh Vidyanagar branch saying that we have never opened an online demat account for an HUF. I already possess one HUF manual account in the name of Rameshbhai Shankerbhai Patel HUF. In the days of digitization, i also cannot link my RSPatel HUF demat account with my savings bank account. Please help me in doing these things.

I having Saving Account in Axis Bank and facing similar problem. I don't have Demat Account as well.
Why Axis Bank is charged the amount of 747.50/- as DP Charges to my saving Account.
No intimation regarding why charges are applied to my account.
No response to my mail when I have mailed to Dp.[protected]@axisbank.com
Customer care team is not ready to provide phone number to discuss with DP team.
I have decided to close my saving account.

Dear madam/sir

I have hdfc bank visa debit card (Card no. [protected]). I tried to take out money from axis bank atm (Narration : 436303xxxxxx6281-swcw5016-jajapur) on[protected] at shree sarawati talkies. During transaction, atm was switch-off due to sudden power failure.

Meanwhile, no money came out from machine but rs. 500 has debited from my account.

Till date, money is not reimbursed in my account. Request you to deposit the money i. E. Rs. 500/- in my account no. [protected], ifsc code: hdfc0000437.

With regards

Umesh shukla
[protected]/[protected].
E mail id: [protected]@yahoo.co.in

Dear Sir,

I had done an online transaction on 14th Oct 2016. Amount Rs. 20, 000.00
UTR number AXIR[protected], the money has not yet been credited to the Beneficiary account at Bank of Baroda,
Beneficiary customer a/c no. [protected]
Beneficiary customer a/c name. Jacinta Rodrigues

I have written to Axis Bank branch Manager at Vakola and also visited him several times. But, I have got no response.

I have transferred some amount through payzap app to another bank account. The transaction got failed and the amount is not added to payzap app also.. The amount is not credited/refunded to my account.. I have complained twice but there is no response from them for past 10 days. My complaint raised by the axis bank for the issue is (Complaint no.: 30476923 and[protected].

Travel card no. [protected]
Email - david. [protected]@saint-gobain.com
Usd 50.00 is deducted from my travel card on[protected], 12:00:28 against purchase at sheraton hotels/cuyaho
Cuyahoga fls, usa. During my check out i settled the complete payment. Attached the invoice copy and card staement for your reference.
Hotel address
Sheraton suites akron
1989, front street, cuyahoga falls oh 44221, usa
Phone - +[protected]

Please do the need full to return of the blocked transaction

Hello,

Please find the refund details below and I HAVE NOT RECEIVED MY REFUND YET

"Your refund of Rs.510 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The Authorization Code (Refund Reference Number) for the transaction is 185183."

The Amazon .in told me to complain bank and wen i contacted the axis bank cst care thy told me to raise a dispute also the agent told he will mail me the details but no, mail i received plz help

I requested for List of documents & foreclosure letter on 5th March'17. I confirmed that request has been submitted and I would receive the same by 31st March'17. It was confirmed that same has been couriered through Blue Dart Courier via POD No: [protected] on 22nd March, 2017 which I did not receive. I again requested for the same and again it was confirmed to me that I would receive the same by 24th April and still I did not receive the documents. Axis bank is unnecessarily delaying the request to avoid loan transfer. This is unethical trade practice. I want to transfer the loan as I am getting better ROI from other banks which AXIS is delaying.

We paid and cleared payments but axis bank credit card cheating!

Beware :-
All the persons using axis bank credit card please beware and don't go for emi and get unwanted charges...
Axis bank is a cheat bank like everyone knows they opened 40, 000 fake accounts while demonetization problem was there...

I am d. Rajasekaran credit card holder of axis bank i am using axis credit card for more than 4 years i am paying everything on time...
I have records of all payment from the beginning but recently axis bank charged me rs.65, 000 as a charges alone...
Reason is i used card and they asked me for emi conversion and i told them ok and they converted rs40, 000 + 40, 000 = rs.80, 000 into 0ne year... But after converting i paid that amount within two months and i cleared it...
And again i started using it as normal... But in the beginning of 2017 they sent me a charges of rs.65, 000 telling me that its a charges for the amount i used and converted as an emi years back... I am so shocked and its a huge amount that axis bank calling me and threatening me to pay... I already paid around rs.25000 again they are threatening me and forcing me to pay and sending different persons to collect that amount on the spot...
Axis bank credit card persons threatening me for months and forcing me unwanted for which i paid and cleared already...

I am mentally disturbed and its a hectic feeling is i paid and cleared all my emi before duration and they are charging me and cheating me..
Threatening me by sending collection people...

Axis bank have top solve my problem or else i will go to grievance act and prove everything... This is my next step...
So please try to clear my problem i paid rs. 25, 000 already as a charges...

Name : d. Rajasekaran
Card no. : [protected]