Claimed

Axis Bank Complaints & Reviews

2.6
Last updated Apr 22, 2024
Complaints 12951
Resolved
6557
Unresolved
6394
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 475

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rkasi79
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card joining fee

Address:Chennai, Tamil Nadu, 600091

Hi,
My name is kasiviswanathan. I am having salary account in axis bank chennai main branch. I have applied for the credit card and received the same. While applying for the card, they never mentioned that there is joining fees of 1200 rupees. But now they have raised the first month bill for 1380 rupees. Since they never informed me about the joining fees, i am extremely unhappy and frustration about this and don't want to pay as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinoth s vino
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg:account no:915010058637698 cheque return charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 600119
Website:axisbank

As i gave a cheque to bajaj finance but, before that i did the payment through online payment so that's a reason am not keeping the amount in my bank. Im not ware of this how to stop the cheque due to insuffient fund in my account amount has been debited in my bank account for consolidated cahrges on 19 march 2017. So i request you to please reverse the amount which has been debited in my account no. If any further assistance please call...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hidayatullah Shaik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service from bank

Address:400025
Website:www.axisbank.com

Hi

I have some serious concerns with the way your bank operate. Here are the account details and my concern.

Acct No# [protected]
Branch : Tarnaka, Hyderabad
Type : Savings salary account
Email : tullah.[protected]@gmail.com
Will share my phone number once you contact me.

I have a LIC home loan linked with this axis bank account and they will auto debit the monthly EMI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HariAbdesh
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged — axis active band

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Team,

I have received damaged axis active band. Please refund my entire money for same.
I have already complained same to the customer care on 20th feb 2017 but after several call to customer care. I have not received any resolution. Every time i call they told me to wait for 3 more days.

I am very frustrated with axis customer care and want my entire money refund in my. Bank account.

Request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kanchan sah
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Executive use to abuse

Address:New Delhi, Delhi, 110086
Website:www.axisbank.com

Dear sir,

My self is kanchan sah
I am having a axis bank platinum credit card
This is my credite card number ([protected])
Before some time ago i am used to axis bank credite card & time to i can pay my due but witinyear i will not pay becouse i m job less, regarding the same 3 day i have receiveda ezxutive call mr manesh murali from this number[protected], he is told me how many days you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabhakaran Civil
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Check bounce charge

Address:Bangalore, Karnataka, 560099
Website:axis bank

Dear sir,
I got a two wheeler in tvs finance by giving my salary account cheque. Emi per month is rs. 2462.
Sir due to salary delay i unable to pay the emi in time so that cheque was bounced once only. But in axis bank they put the bouncing charge of 2600 and telling that your cheque was bounced 4 times.
But they not mentioned anything in my statement. I request you to kindly take the action.

A/c no:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sabariji1985
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate transaction amount is not refunded

Address:695581
Website:retail.axisbank.co.in

I have made a transaction through myntra online on 30th october 2016. The transaction has been made twice. When i contacted myntra, they mentioned that the duplicate transaction has been declined and the refund request is already sent to axis bank for refund. The declined transaction id is:[protected]oct2016 - rs 3541.33 12:16am). But when i contacted axis bank, they are saying, they haven't got any notification from myntra and amount is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranga Rajan
from Bengaluru, Karnataka
Report
Copy

Prepaid card

Address:Chennai, Tamil Nadu, 603103

On Tue, Feb 28, 2017 at 6:38 PM, Ranga Rajan wrote:
HI Team

As discussed over the phone, Please help me on the card activation.

card number is[protected]

my name is Rangarajan Raghavan and i got this as a gift from Bajaj finserv for home loan transferred.

Thanks & Regards
Rangarajan R
mobile [protected]

Hi Team

I didn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MAPROcomp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card harassment

Hi,

1. I have an outstanding balance which i tried to pay from canada. But you guys do not have option to pay coz my phone number has changed while in canada and the you cant sent otp to my em, ail coz of your glitch.
2. Now that you want your payments you are contacting my old parents and harassing them which i why i want to lodge a complaint.
You have never sent me any emails or anything and this is card against...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abr876
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of axis bank credit card

Address:Hyderabad, Andhra Pradesh, 500054
Website:www.axisbank.com

Without intimation they send new credit card and also send credit card one year service charges on next statement.
whenever i try to contact customer care without proper communication it was disconnecting.
I would like to cancel my Axis Bank credit card, which i can't hold for any more. I am not used this card even one transaction.
Here is my Axis Bank Credit Card Number# [protected]

Please do...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Umd Ahmad
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong service due to ego between branch employees

Address:Chennai, Tamil Nadu, 600089

Dear team,

It is Highly disappointing that, the way of approach towards the customer for change request from salary account to savings account.

Because of the POOR ATTITUDE & EGO I was shuttled between Ramapuram branch Operations Head Mr. Raghuram (+[protected]) & other branches.

Ramapuram Branch employees are highly irresponsible & They are replying to customer(me), they can not check Emails....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kansald
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Welcome kit not received so far

Address:Saharanpur, Uttar Pradesh, 247554

Dear Sir, it is amazing that your bank doesn't care about the customers welcome kit whether reached to the destination or not. Even you don't care to send a sms on registered number to tell about this. I had opened a current account in Axis Bank Deoband branch no [protected]. The tracking is showing that it was despatched on 21-02207 and gone to Ghaziabad and Delhi and after that no date nothing. Plz do needful. Thanks- Shiv Kumar Kansal....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rkj260173
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reading edc terminal pick up and deactivate

Address:New Delhi, Delhi
Website:jha @rainbowbakers.com

Sir
This is for your kind attention that please deactivate the following edc terminal from our outlet as soon as possible

Name address tid no mid

Rainbows shop-3 d block market vasant vihar 70310556 [protected]
Rainbows ab-6 safdarjung enclave market 70310540 [protected]

One edc machine tid no 70310540 mid no [protected] deactivated and taken back by you and lien amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vk.sk
from Chennai, Tamil Nadu
Report
Copy

Fraud transaction

Address:Bhandara, Maharashtra, 441904
Website:[email protected]

Dear sir
My self Vivek having a salary account at bhandara branch axis bank (Maharashtra). unauthorised transaction done from my account of amounting total rs 15921.88=00 only. the debit account no is [protected].please see the problem and take necessary action so that my loss money return back to my account.

Hoping to get favourable response...

please find below transection details.

TRANS.DATE...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
M
MehulSParmar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly Debit card charges for Salary account

Address:Thane, Maharashtra, 401105

Today Morning I have received Balance deduction message about Rs 862 for yearly dibet card charged for my salary account. and to idectify exact issue I have visited your Malad west branch for more detail. but Opration Head "Jay Shah" told me it's because you were our Priority account holder and for this reason you are charged.So, now I don't understand your business logic if you are converting customer from Priority to Normal salary account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mirza md wasim rub
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong transaction

Address:756100
Website:[email protected]

I am mirza md wasim rub.my axis bank ac no-[protected], i had wrongly transfer through online mobile banking transation of two thousand rupess to icic ac no[protected] on dated[protected], transfer through instant pay RRN NO[protected], Right ac no icic[protected].I have already complane axis custemercare they give me com no-[protected].please do i get my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Neetu Saikia
from Bengaluru, Karnataka
Report
Copy

Axis bank support

Address:560037
Website:axis bank customer complain

Not sure whether this is the right place, but the axis bank representatives have really made me upset and frustrated. Regarding loan, they always confirmed that a executive would come to my door and collect the documents, which never happened. Never ever bothered to call and check whether someone actually came.
Truely unprofessional and pathetic ....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jigneshparekh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Closing of Savings account as i did already application

Address:Bhavnagar, Gujarat, 364001
Website:www.axisbank.com

I am jignesh parekh from australia . i came to india in dec 2016 . i have account with axis bank since last 8 years . i am citizen of australia . so i decided to close my saving account in axis bank . i did application at bhavnagar axis bank branch at wagawadi road . i have given application to Mr Pratik. his no is [protected]. i called him 50 times but he did not reply and do not pick up phone . i tried branch landline no is responding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkat nadimenti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis Bank credit card payment against wrong transaction

Address:Hyderabad, Andhra Pradesh, 500082

My name is venkat nadimenti, i have axis bank credit card.in my account rs771 and 779 wrongly debited. I sent mail to customer care after that they was asked documents on17/01/2017. I forwarded to them after i got credit of 779 but still pending rs. 771. I sent mail again. I got the reply that they provided refrence number 28452559 on 27/02/2017 then paid balance payment and closed my card. Today i got message u r payment due rs1235. Earlier...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Babbu qadian
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaves by cashier

Address:Gurdaspur, Punjab, 143516
Website:Gmail

SUB :- MISBEHAVE WITH ME BY BANK CASHIER

AXIS BANK BRANCH QADIAN

GURDASPUR (PB)

IFSC - UTIB0001280

Sir

1. I am client of axis bank for the past 11 years and hold a saving account in your bank.

2. I went on 14/03/2017 at 11:20 am for cash.

3. I got the cash but there were 21 rough notes in bundle and I wanted to change those note but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy