Axis Bank Complaints & Reviews

Not sure whether this is the right place, but the axis bank representatives have really made me upset and frustrated. Regarding loan, they always confirmed that a executive would come to my door and collect the documents, which never happened. Never ever bothered to call and check whether someone actually came.
Truely unprofessional and pathetic .

I am jignesh parekh from australia . i came to india in dec 2016 . i have account with axis bank since last 8 years . i am citizen of australia . so i decided to close my saving account in axis bank . i did application at bhavnagar axis bank branch at wagawadi road . i have given application to Mr Pratik. his no is [protected]. i called him 50 times but he did not reply and do not pick up phone . i tried branch landline no is responding and do not pick up phone . since last two month bank charge me 400 rs approx per month . i do not know how to resolve this matter . before i done closing application i pulled out all money and check with pratik is that ok now to do closing application he said yes but now no one responding . i tried axis bank mumbai office phone no but no one respond and no one pick up phone . i have seen worst bank in world for customer service

My name is venkat nadimenti, i have axis bank credit card.in my account rs771 and 779 wrongly debited. I sent mail to customer care after that they was asked documents on17/01/2017. I forwarded to them after i got credit of 779 but still pending rs. 771. I sent mail again. I got the reply that they provided refrence number 28452559 on 27/02/2017 then paid balance payment and closed my card. Today i got message u r payment due rs1235. Earlier my bill after deducting 771 only.

SUB :- MISBEHAVE WITH ME BY BANK CASHIER

AXIS BANK BRANCH QADIAN

GURDASPUR (PB)

IFSC - UTIB0001280

Sir

1. I am client of axis bank for the past 11 years and hold a saving account in your bank.

2. I went on 14/03/2017 at 11:20 am for cash.

3. I got the cash but there were 21 rough notes in bundle and I wanted to change those note but the cashier told to me these are OK. But I am not satisfied because those notes were badly tore and paste withcelotape that’s why I wanted to change.

4. But the cashier hyper on me and started misbehave with me.

5. He did argument and used rough language with me.

6. He threated to me and said I always give you rough notes when you will come for cash.

7. He harassed to me.

Sir,

8. One employ how can threat and say these word to their customer ?

CHANAN SINGH

DATE:- 16/03/2017

Dear Sir,

I have a salary account with Axis bank which opened thru company.

but from last year june 2016 bank puts charges on this account and deducted all balance from the account.

After that I emailed to bank for account closer, but bank again puts charges without prior information and closed it yet.

please take necessary action againt the bank.

The problem is regarding collecting of property registry document.

I am the co-applicant of the my brother's home loan, he is out of country as of now. as co-applicant I had close the loan account and requested for document back on bhopal loan center. during the loan closing process, customer representative of branch never inform me about applicant is also required for collecting the document but surprisingly when I go to the bhopal loan account center after the month of closing the loan for collecting the registry document, she told that applicant also required.

I specifically conform that applicant is in USA and I am only person (co-applicant) to collect the document at the time of loan closing process also even in confirm through the tollfree customer care as well (if required we can check the call record of that time). But now they told that applicant also required for collecting the document.

I got such bad experience from Axis bank staff bcoz they dont know the process and policy and customer is suffering due to unawareness of process. I never expect such bad experience from the Axis bank

Please suggest what next...

Myself had a joint demat, savings a/c with my father who has passed away last year and he was the primary holder for the demat account. Since then I am trying to transmit the shares since last October’ 2016 (6 months now) and there is no status as of now. I used to get the feedback that the transmission is in progress and NSDL is taking some time, etc. Just to transmit the shares, I had to open a new savings, demat, trading a/c, I did those as and when whatever was asked to do.

It’s two months, documents have been submitted at your branch office at Purulia for transmission of shares, before that I had to open my own savings a/c, demat account. I was in almost bi/tri weekly follow up with your Dubai representative.

However last 3 weeks there are no update from the side of Axisdirect/Demat. Dubai representative also do not have any clue or feedback.

Even the nodal officer, principal nodal officer including the MD cum chairman, do not respond, neither acknowledge my email.

Truly speaking I wonder how Axis Bank is still surviving with this kind of poor professionalism and culture.

I feel pity on your organization.

I understand it’s a blunder to remain as a client of yours. It would have been better as suggested by one of your staff to sell off the shares and close the savings a/c. Really it’s a pain to do banking with your bank.

As of now at least the minimum I am requesting to transmit the shares so that I can sell those and close the banking with Axis Bank/ Direct.

Thanks
Pradyot
[protected]

I have applied for personal loan with axis bank, I submitted my documents on 02/03/17, the application no is [protected]. after 4 days of submission I got a call from axis bank (don't know from bank or agency) they said we are logging in the application and collected some information and they said with in two working days loan process will be completed. but till date I don't know the status of the loan application.

I keep on calling to executive who approached me but know she is not answering the call and not even giving replying for messages (about status). before applying I told her I want proper feedback and also I told her that my cibil score is 818 but I have done settlement of PL and CC with HDFC (4 years back due to jobless). for that also she said we will process the application I had discussion with my sales manager and he told we can process application. now she is not responding.

is this the way to treat with customers. I never called banks and agency for loan, they are calling and offering the loans. after applying they not even sharing the feedback of application. if this the case, why the hell calling to customers and offering loans and begging for documents.

I just want to share this with public.

Dear public.

these banker and agencies wants to reach their application targets by processing applications, I think they wont provide loans... simply they do all circus and finally no feedback, when you call also they wont respond properly.

please think before applying because this affects our cibil score, and shows credit hunger, because of some useless executives and bankers we are losing our score. think think think.

FOR AXIS Bank,

few of the details for your reference.

application no: [protected]

executive name: divya (agency from indiranagar)
contact no: [protected].

initially while discussion they told 3 to 5 working days for processing, now 10days over today she replied application got rejected.when I asked for reason she didn't replied and not answering the call...

if you want any other details and for discussion you can reach me at [protected].

My name is SOHAN lal sharma. I had a account in your bank account type current account. Now I want to deposite 10 rupee coin in my account. But axis bank bundi not accept this coinage said plz close your account in our bank. Sir I am your costumer since 5-6 year. But today your bank staff & manager misbehave with me. Plz tell me your bank is accept 10 rupee( indian currency) coin or not.

Thank
SOHAN lal sharma
A/c [protected]
Lanka gate bundi Rajasthan
[protected]

I have taken a home loan from your bank with loan account number PHR[protected] my first instalment was automatically debited from my account but second instalment was not automatically debited from my account. I want to know the reason of this incident with full proof so I came to know that why this happened and whose fault is in this case because I want to take action against that person legally recently I have submitted a cheque of 18009 INR oriental bank of commerce Sharda nagar Kanpur having cheque no. 029696 in Gurdev branch of axis bank ltd Kanpur Uttar Pradesh

Sir my previous complain no was 1513463, as today I got revert o[censored]nion bank and again they are ready to help us out for reversal of 75000 from axis bank, but axis is not ready to help. They are just giving us political answer's.i had marked mail to axis no response?calling to call center of axis no response? Visiting branch no response?? 2months back submitted reversal body mail copy at .j. b nagar & nagardas rd branch of axis given by Union bank for reversal of 75000 rs. No response??? We are frusted as medical emergency is going, fund crisis is the...

Dear Sir/Madam,

My Name is bharath and I live in germany. My neighbor is german, he is dental doctor and owns small online dental business. I have given website work to know people in india and work is done.

my neighbor transferred money of 850 Aprox to indian Axis bank, almost 9 months back.
Due to the wrong name they have kept the money in axis bank(Account number is correct). we have requested them so many times to return money or transfer to target bank. they never respond to our mails and calls. I called the employee who works in same branch(Anoop)
This is really pissing me off, and also feel shame infront of my german neighbor. This is how foreign countries are losing trust on india.

I would like to complain and take necessary action on this [censored] bank.
Reference Number:[protected]which i sent to customer care )

regards
Bharath

I am a customer of axis bank in dasnagar branch. But i can't make payment online using my debit card and access mobile app for updation problem of mobile number. When i going to pay online using my debit card, it is not coming showing that the mobile number is not updated. But i updated my mobile number in branch several times but still the problem was not solved. I reported branch several times but they didn't help me regarding this issue. I called axis helpline number but didn't connect my call.

My account no.is [protected], I belonging to MVP colony Axis bank, Vizag. My friend transferred 2500/- amount to my account through NEFT on MARCH 8th from his KOTAK Mainframe mobile banking app.He received the message as money is received by me by generating UTR no. as KKBKH[protected] at 11 am on march 8th, But I didn't get that amount till today in my account.Please respond to this as early as possible.

Last month my axis credit card bill amount is one rupee. I didn't pay that. For that reason now they have charged me with 28rs. Justification for this is...Penalty will be depend upon current outstanding...How come this make sense. This is worst situation.28rs is not a matter but banks are doing too much now a days. Is bank or running for public sake or it seems banks are earning from common people. There should be some end for this.

My name is Anisha sharma, I have made a payment on 7th March 2017 at 11:57 am to indigo worth Rs 4138 . The amount is deducted from my account but merchant said the amount is pending. I have called mailed axis bank phone banking centres and your executives are not providing me any details that whether the payment is stuck at your end or merchants end.

My axis bank complaint number is 29533904.

Every time I call your phone banking executives disguise me and give me different answers.
On 8th and 9th March they said, That the transaction is not successful at axis bank end and the amount will be credited back to my account by 9th March evening.

On 10th March they are saying please mail a scanned copy of mail along with details to customer care and they will revert between 30 days - 120 days.

I have a flight next week on 16 March atleast please confirm me actual status of the transaction instars of disguising me so that atleast I can make payment to the merchant again.

Sorry to say but it is very shameful at end of the bank that you are harasing your customer with new new statements every day.

I Krushna Chandra Mohanty Change the Previous Company, and I also live in Bharuch, in My new Company, So, My Address Change From Surat to Bharuch, My Axis Bank A/C No. [protected], Address change From Garden Silk Mills Ltd., Vill - Jolva, Tal - Palsana, Dist - Surat State - Gujarat,
To - Krushna Chandra Mohanty, C/O -Kamlesh Bhai Patel, Jalaram Dham Society, Near Jagannath Temple, Dist - Bharuch, Pin - 392001, State - Gujarat,

Respected Sir/Mam,

Previously i send to you a mail, regarding your bank create problem with my account, but till dated i can not revived, any replay with your side in this regarding i say to you . please u close my account in your bank. vied my account no- is [protected], with name - mis.harsha ranjan, .i am not intrestet to continew my account in your bank, because your bank monopolization with my account, and my account freeze, with ought any information given to me by your axis bank.
today i visit your axis bank mohan garden near dwarka more, uttam nagar, branch regarding close my account in your axis bank, given application to manager regarding close my account, but your axis bank mohan garden branch manager refuse to take application. for close my account.
inthis regarding i sent to u a mali, kindly close my axis bank account vied account no-[protected], with name of harsha ranjan.

note---- today i received a call from axis bank vaid mo.no[protected]/- ssome mam call but not say her name to me, regarding settle this amount on ten though tend, in this i say i m ready to setteld this thing, please u provide us what is your principal amount, , which amount pay by us, which amount to be rest, , if any amount rest, then i will pay, with bank interest rate, , then she handed over the call to some jantil man, , i ask the of person, so many time, but not say to me his name, and given me threatening, to me if not settle as per our roul, on 10 thougend, then i will expoile you carer, you never do service any time, i will deduct this amount in your salary, and write a later to your V.P . in your office against you, , and exp oil your carer, AND SO MANY THREATENING TO ME, so i m very up set, on this, now want to help me and resolve this matter as soon as potable

WITH REGARD./
HARSHA RANJAN
C-70A, RAMAPARK,
NEAR DWARKA MORE METRO STATION,
UTTAM NAGAR.
M.N.-[protected], [protected]
DATE---09/03/2016

I want to complain about wrost service of the axis bank jhalawar rajasthan...today i went to axis bank jhalawar branch 1.10 pm the gaurd told me its lunch time then i come back to home and again i went to the bank on 3.15 the guard told me the bank closed now come tomorrow that time the behavior of guard was very bad. i want to know according to RBI guidline what is the branch closing time of axis bank jhalawar. According to my knowledge its compulsory for all banks and branches to follow the RBI guideline then the axis bank jhalawar why not following banking time according to RBI...kindly lodge my complaint against bank manager and guard.
Complaint by
Mohammed juned shaikh
Jhalrapatan
Mob. No. [protected]
Email- juned.[protected]@gmail.

I had recently visited couple of weeks back to your branch office ( Prestige Shanthineketan Branch, ITPL Main Road) to enquired about plot / Land loan and happened to meet Mr.Venkat from the loan department and got the required details from him to apply for the loan with applicationid 5982641 and we had submitted the required documents and information to initiate the loan process. It has been successfully initiated with the below application id. I have received SMS on 11th Feb 2015 and message says XXXXX amount loan has been sanctioned against the below application id and the same has been reflected in the system as well.But after that there is no update when i went and ask the executive he told like technical team should visit the property but the property we are planning to purchase in madanapalli that is in andhrapradesh near buy bangalore out team is not ready to go the place for validating the market value to disburse the amount so they cancelled the application but they deducted 2847 rupees from my account for processing the loan if the issue with axis bank team there in the processing steps just they kept hold or rejected i didn't get any update so i wish my money what ever they had deducted for processing should credit to my account . Axis bank team is making fool of customers and looting there money.