Axis Bank Complaints & Reviews

Complaint against Axis bank for missuse of documents collected for credit card application.

Hi,

I have applied for Credit card at Axis Bank, Hadapsar, Pune branch in the month of September and have submitted all the documents to the branch but till today there is no update on the application even after so many reminders to the bank.

I have escalated this to the asst. oprn. manager, Operations head and Branch head as well but till today there is no update except 1 excuse that give us few days and we will get back to you.

Finally i had to send Axis bank branch head and Vice President, Pune a personal notice but there is no response on the same too.

I have requested them to return my documents at the earliest which includes last 3 year IT returns, Copy of Pan Card, Copy of Aadhar Card & Address Proof with the appropriate reason for denial but there is no response at all.

In the current scenario of Currency demonetisation, i have a very strong feeling that my documents have been misused by the bank hence they are not ready to return the same.

I request you to please look into this matter and help me in this regard.

Ashish Ingale
+91 [protected]

Hi i have an NRI account in Vasundhara Ghaziabad Branch by name Deepak Kumar Mangain, from past one month my family is running behind the bank ppl to change the registered mobile number as i am out of country and will be back by march only,
1) i have submitted my signed required documents by mail but now they say the NRI team is not accepting that now i need to be presented psychically. now thats not possible for me i am in sailing now .

2) they say my sing are mot matching in the cheques i have given to my family,

3)they say to change the number through the app BUT the app do not have any such option

4) online transaction are also not happening through the app.

5) Finally after running behind them for a month i came to know that the email id is incorrect. but i receive all my bank email in the same and its the only email i d i use .

request you to arrange a call from the NRI department to my sister [protected] or mail me the process at [protected]@yahoo.com and do the needfull as soon as possible .

Sir,
I having Salary account in Axis bank, Ahmedabad.
My account No. is [protected] with name MITESHKUMAR PRAVINCHANDRA VYAS.

Sir, Today I have received message "Rs. 862.50/- debited as DR. CARD CHARES."
Sir, This is my salary account and my staff member they worked with me they have not received any message from axis bank relating this card charges.

So please do the needful.

I have registered for a swipe machine for 1 month and the bank said they will give it before 2 weeks but its a month and I have not received it. The local bank gave me number of the man who manages the service of swipe machine but he is not picking my calls. I am loosing my all customers as they do not have cash and they will to make payment through cards but I do not have have swipe machine. It is my humble request, you take some action about it.

Dear sir,
I am a current account holder of Axis Bank having Ac no. [protected]. I am sorry to state that despite repeated attempts at getting my net banking registered, the same has not yet been done and i am not very happy with the delay in process . I submitted net banking form to the bank on the month of october but till now i didnt get any feedback from the bank.
As you claim yourself to be a bank providing proactive customers support i hope my request of net banking would be considered at the earliest without any further delay.
Hoping for a quick and prompt action by ur side.
regards,
Bishan Kumar Agrawal

Recently I could own a provogue bag or sack - i don't know what to call it literally because it is neither sack's nor bag's shape- with a promo code from axis bank. I didn't see a worst a 'bag' like this. So poor quality. The bag from outdated stock seems to be used already by past generations. Its iron clips are corroded. The bag priced (MRP - Maximum Retail Price) as 1699 was given free for me for using the axis Mobile banking. To add fuel to fire, a shipping charge of 300 Rs ( double of exact quality price) had been incurred. For me noting big comes as insult more than this from Axis Bank.

Dear sir
i am sumit kumar s/o sh. Sudhir kumar. I want to open my saving account in axis bank jatal road, panipat. I have already paid amt. 2500/- for open my saving account dated on 23.11.2016 but now not open my account no. M visited any time in this branch but branch manager not any response and roudely behaviour by branch manager. I facing many problem for open a saving account

i request you to please short out my problems as soon as possible

Dear team,

I am having a salaried account with axis bank since july 2014 and today when i am placing a request for new cheque book then it says that this account doesn’t have this facility. What rubbish?? I was issued a cheque book earlier and have used it completely.

Not at all sorry to say that service of axis bank are worst. I have account in three banks but highly disappointed with services of axis bank.

I need a new cheque book as old is finished but not getting one….

1) tried using mobile banking - it gives error saying that this account doesn't have cheque facility. How is it possible??? I am having salaried account since july 2014 and have finished one cheque book.
2) tried to call customer care - worst experience... Tried two times but call not picked. 1st time kept waiting for 11 mins and today for 8 mins.
3) visited axis bank branch, hawa sadak, jaipur - representative asked me to call at customer care and customer care doesn't picks up the call.
4) tried using net banking - it says that i have updated my address recently so i need to try other means - sms, customer care, mobile banking etc. Though my address is updated in system.
5) i tried using sms method - it says ur request could not be processed pls visit nearest branch.

Screen shot/ proof attached for all the above five points.

I have a salaried account since july 2014 and this is the service i am getting. Really horrible service.

It really made me to think again and move my account to some other bank.

Regards
Anupam d. Sinha
+91-[protected]

Dear sir/ mam,

I am a customer of axis bank noida branch, i have a complaint against operation head, she is not maintaining the separate counter for both withdrawal & deposit counter.

We are facing very much trouble for that and its very time taking for us.

It's a kind request to you, please maintain the two separate counters for withdrawal and deposit as well.

Please take a necessary action against this query as soon as possible.

I am holding an Axis Bank salary account for the last couple of years(appx 9 years), I noticed a deduction of Rs. 345 from my Axis saving account, after which I called customer care there is no response, I have not received any notification or approved, as I have never subscribed any service till date . I would also would want to bring to your notice that I am not aware of any service and hence, confidently claim that I have never subscribed for the service even by mistake . I kind request you to refund the deducted charges at the earliest.
for further communication-e mail [protected]@gmail.com

Sir i am axis bank sripperumbaathur kcp sriippermbudur area tamil nadu branch salary account holder working in myooung shin india auto motive company
My nam maria raj i dont appliying credit card but bakn message me ur credit card applaying susces that branch will chet me so plese take actionthat branch. Plese reply me soon sir i am waiting ur reply

Dear I am worried about my new current account my problem is my account GHKN paschim vihar delhi. 1 Account upon delay after deposit money.2 regularly I seen axis bank news in media that lost my trust and I taken wrong decision for open account. bcos i feel bank Fraud with me example my branch cash not come to withdraw and other branch told me you already withdraw

Dear Sir/ Madam, My name is Shweta Singh, resides in Mumbai Santacruz west & on 8th Nov-2016 I have purchased a Vehicle Honda Activa 3G from Honda dealer Preetam Honda Jogeswari West Mumbai @ Rs. 65000 & financed with Manba Finance on behalf of AXIS Bank but unfortunately due demonization my first & 2nd EMI has bounced but the finance company was not given any proper communication for that & on 19th Dec-2016 one person Mr. Sanjay Bhosale from Manba Finance was came at my office address & forcefully seized my vehicle without giving any chance to pay the bounced amount & told me you have to come to our office & release your vehicle after payment of the both emi then on 20th Dec-2016 I was visited the Manba Finance office for releasing my vehicle, but they demanded Rs.62798 for release the vehicle, also on 19th Dec- 16 third emi has been deducted from my bank account.so kindly requested to you help me to resolving my problem.
Your Faithfully
Shweta Singh
[protected]
[protected]

I left my checkbook at my home and i want some money so that i went to my nearest axis bank branch which is in mayur vihar phase ii new delhi. The bank manager tell me to not issue lose check and he advised me to go to main branch khan market. So please tell me the proceduer to issue a lose check. It is not negligence of bank manager. Taken necessary again branch manager. Yashveer singh mobile no [protected]

To
The Branch Manager,
Axis Bank,
Patna–800001
Sub: Amount debited from My Account - [protected]

Dear Sir,

This is for your kind notice that I had opened a Current account ([protected]) at the Axis Bank Branch at Patna, Bihar But Your Bank deducted my 15, 00 INR(Approx) without any information.Please check the record and reverse the amount into my account or we will closed this account.
Please do the needful.

Thanks & Best Regards

Hemant
[protected]

To
The Branch Manager,
Axis Bank,
New Delhi –110001

Sub: Cancellation of Demat Account –[protected]NSDL)

Dear Sir,

This is for your kind notice that I had opened a Demat account (No.[protected] at the Axis Bank Branch at Rajula, Amreli But as the online Trading facility is not available over there, and I had sufferd a lot for the last six months, So, I want to close this account.

Please do the needful.

Thanks & Best Regards

Dhiren Amrutlal Sadiya

With reference to above subject that I have already paid my full and final amount of against above credit card No. @ Rs 21, 682/- on 11/12/2016 at Darjeeling Branch by cash and closed my card. But now I have received a sms i. e show my due Rs. 474.68 which I don't understand So now I'm not pay any more money and kindly closed my card with very very thanks.

Axis Bank
Kosamba Branch.
Gujarat.

My self salim bholat, my current acc no. [protected] and wife saving acc no.is [protected], I have 1 current and 2 saving account in axis bank, but he had not give money. Manager said money is not available now, you will come tomorrow, and next day he gave a 6000 and 8000. But is come all day in bank.

Manager setting directly to other customers, he change old notes to new notes in black.

And Bank Service is too poor and axis bank kosamba branch all employee is not respect a customer, and he also not provide locker on my father account.

I closed my 3 acc no. In axis bank.

We introduce ourselves as Vasal Educational Society located in Jalandhar, Punjab, having 7-8 current accounts in your bank but right now we are very disappointed to write that we have applied for 3 EDC machines for our schools on[protected] & till date only one is been installed whereas we were told that all machines will be installed within 12 days. This is totally annoying that now your staff is not even attending to our calls & we are feeling harassed at the moment.

An immediate action in the matter is requested so that incompetency of your staff do not harm our business anymore.

Dear Sir,
I am suffering a lot by taking car loan from axis bank.
My loan is sanctioned even first EMI also deducted from my account but still I have not received my customer copy of loan documents.
The biggest pain is the representatives from axis bank who came at my home for car loan documents formalities compliance are not receiving my call, even I am trying them since 1st of Dec 2016, but no response from their side.
I am putting name and details of both the representativs please take very hard action against them so that in near future none of the customer get suffered by this kind of people.
Name of the representatives are
1. Mr. Bisen (Gondia - [protected])
2. Mr. Pawar ( pune- [protected])

Please trace the customer copy of my loan documents and do update me for the same.

With regards
Sanjay
[protected]