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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 497

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I
iswar prasad tripathy
Dec 15, 2016
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Address: Chennai, Tamil Nadu, 600126
Website: www.axisbank.com

Hi,

I am holding an axis bank loan account from more than a year. for the first time due to some unavoidable circumstances, the loan emi for the month of dec (due on 5th of every month), couldn't be paid from my bank account.

After that i got everyday 10-15 calls for payment. although i have called axis bank care to reinitiate the payment from my bank account with ref no:9886824, one guy called somesh (mobile:[protected]) called me multiple times and shwon very bad behavior multiple times. can you pls take quick action on him and ask him to call me and apologize for his behavior asap?

Otherwise i will discontinue the loan account from axis bank and transfer to another bank. this is really very bad customer service from axis bank.

Please take quick action, otherwise i am going to escalate this even to police dept if needed.

Thanks,
Iswar prasad tripathy
Ph: [protected]
Feb 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi Iswar,

Sorry for the trouble. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

Regards,
Axis Bank
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    N
    Nishtha B
    from Chandigarh, Chandigarh
    Dec 15, 2016
    Resolved
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    Resolved

    Address: Chandigarh, Punjab, 160101
    Website: www.axisbank.com

    I am highly suffering from account inactivation from axis bank. From past 15 days, i have been calling them and not getting a single response from their side that what is wrong with my account why i am unable to transfer my money. I have tried their customer care numbers its of no use, a stupid tone everytime annoys me. I have also called their head office mumbai branch and one of the female executive without answering my queries had put my phone on hold for atleast 20 minutes with the similar stupid ringtone. I have been using axis account from past 2014. Recently, i had shifted my job and my company had opened a new salary account in rajpura "punjab" branch as per their company norms. All the documents related to my id proof have been submitted and its been more than 30 days my account is not activated yet. None of the executive from their branch had informed my company hr that it is not activated yet. Hence, the salary has been credited and now situation is i am unable to transfer my funds from my own account. I am calling them day and night but getting no response. I could not understand how they can be so irresponsible with their customers. I am really helpless at the moment as i am unable to use my own salary for my daily expenses.
    Feb 5, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    Axis Bank Customer Care's response
    Hi Nishtha,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

    Regards,
    Axis Bank
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      J
      jagadeesha S E
      from Delhi, Delhi
      Dec 15, 2016
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 91
      Website: www.google.com

      I jagadeesha s e customer i'd,[protected], i am using mobile app it is working good, but while booking of tickets at redbus after entering card no, followed by cvv no, exp date, alarm is showing your mobile no is not registered kindly help to book online, how need to come out of issues call to my cell no [protected],
      Jagadeesha. [protected]@msnlabs.com
      Regards
      Jagadeesha
      Agm msnlabs
      Feb 5, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 05, 2017
      Axis Bank Customer Care's response
      Hi Jagadeesha,

      Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details. Our executive will get back to you.

      Regards,
      Axis Bank
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        R
        from Nagpur, Maharashtra
        Dec 14, 2016
        Resolved
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        Resolved

        Address: 440014
        Website: Axis bank

        On 05/12/2016, i made an online transaction with sndl, nagpur. The transaction was made through mobile app of sndl nagpur and the payment of rs 2800.00 was paid through net banking. The transaction no is[protected]/ essel utility distribuit.
        The amount of rs 2800.00 was debited from my a/c immediately but the amount is still not credited in sndl nagpur.
        Kindly, look into the matter at the earliest.
        Feb 5, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Dec 09, 2016
        Ab Industry's response
        Teller dealy to delivery cash more than 1.30 hour wait for bank permosses
        Verified Support
        Jan 04, 2017
        Axis Bank Customer Care's response
        Hi Ramesh,

        We apologise for any inconvenience caused. Please write to us at http://bit.ly/2gulbtN along with the transaction details and the account details. Our executive will get back to you.

        Regards,
        Axis Bank
        Teller dealy to delivery issue cash more than 1.30 hour wait foe bank permosses
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          N
          nani8015
          from Avinashi, Tamil Nadu
          Dec 14, 2016
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          Address: Chennai, Tamil Nadu

          My name is gogula karunakar, currently i am using credit card. My account no.[protected]. I got one message from axis bank i. E, payment of rs.1599 due on 15/12/2016, minimum due of payment of rs.100.
          Actually i am not purchasing any item from credit card, but i got this above problem. Please look on that issue asap
          So, please find the attached file.
          Axis Bank customer support has been notified about the posted complaint.
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            R
            rohit4188
            from Mumbai, Maharashtra
            Dec 14, 2016
            Resolved
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            Resolved

            Address: 400068
            Website: consumercomplaints

            I rohit m. Prajapati having a/c[protected] no. At dena dahisar east branch
            Today i went axis bank atm borivali west opp. Bhagwati hospital to withdraw rs.2000 through my dena debit card. I got slip mentioned transaction denied (Time.12.39 pm) and didn't get cash. I left n then recieved sms from dena bank stated it was debited. Requesting to do needful please.
            Feb 6, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2017
            Axis Bank Customer Care's response
            Hi Rohit,

            Sorry for the trouble. Please liaise with the account holding bank for any further assistance.

            Regards,
            Axis Bank
            Dear sir I hv a saving account in your bank and having credit card no [protected] expired on 12Dec 2016 Sir I want to change my address pls send my statement to my new address Flat no.5 pocket A5 sector 17 Rohini near newly constructed govt school
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              A
              anisha mahapatra
              from Brahmapur, Odisha
              Dec 15, 2016
              Resolved
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              Resolved

              Address: 760001

              I have submitted all the necessary documents on 04.12.2016 at the axis bank and i was promised to open an account with in 12th December but still that account is not ready yet and also they continuously delaying the procedure till date 15.12.2016, also they are saying it will take a longer period to open my account and so i cant get my salary all though i have a necessary.
              Feb 9, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2017
              Axis Bank Customer Care's response
              Hi Anisha,

              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details and our executive will get back to you.

              Regards,
              Axis Bank
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                S
                Santosh Sinde
                from Jamnagar, Gujarat
                Dec 14, 2016
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                Address: 382440

                Dear sir,
                Myself Sinde Ssntosh, My debit card is going to be exp.in Dece-2016
                My old card no.-************6715.
                Kindly send me a renewal debit card At following Address

                Address-
                Santosh Rameshbhai Sinde
                Patelvas, behind Ramji Temple, Lambha gam
                Phone no.[protected]
                Please send me reply at my id-sindesantosh.[protected]@gmail.com
                Thanking you
                regards
                Santosh Sinde
                Axis Bank customer support has been notified about the posted complaint.
                Ek mahina ho gya he account open nhi hua
                Name:- (sushila jain) (Senior citizen )
                Branch:- uklana mandi
                Pin code:- 125113
                Application number :- [protected]

                Please reply on [protected]@gmail.com
                Or [protected] (bajrang jain)
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                  A
                  Abhishek Yati
                  from Allahabad, Uttar Pradesh
                  Dec 13, 2016
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                  Address: Lucknow, Uttar Pradesh, 226010
                  Website: Axis bank

                  300 rs debited multiple times from my account without any confirmation and there is no brief details available in statement so i just want my money back in my account and i want to the reason of amount deduction .
                  Bank name- axis bank
                  Customer id[protected]
                  Reason showing in statement is pos emvonus st.dt. so tell me the full details of the reason and what is this
                  Axis Bank customer support has been notified about the posted complaint.
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                    H
                    Hari28
                    from Korampallam, Tamil Nadu
                    Dec 13, 2016
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                    Address: 605001

                    I hv a current ac and edc machine with axis bank. My customer ID[protected].

                    On 12th Dec I did a settlement for 90k and on 13th Dec again for 8k.

                    Today 14th Dec and time 4pm still these payments are not credited. Bcos of this poor service from axis am not able to support digital transactions. hv reached customer service for atleast 20 times and by waiting atleast 20 mins in queue. And also I deposit two cheques in my home branch for clearance on 9 th Dec even those payments were not credited. Wherein I issued 2 cheques worth 9000 each for my vendors dated 12th Dec and it has been cleared though they are not working today 13th Dec . Bcos of axis unprofessional and poor service I hesitate to receive digital mode of payments to avoid unnecessary tension and frustration
                    Axis Bank customer support has been notified about the posted complaint.
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                      R
                      roshabdul
                      Dec 13, 2016
                      Resolved
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                      Resolved

                      Address: 122002

                      Dear sir
                      This is abdul kalam belong from araul kanpur nager
                      My contact no [protected]
                      Last mont on date 10-11-16
                      I was in my home town and i apply for open an account axis bank bhilaur kanpur nager on same date i was apply that account and i summit a cheque of 4000 rs
                      To the bank but till date[protected]
                      I don't had that bsnk account and my cheque wad clear by my bank
                      Bank of baroda so its my worst experience to open account
                      So ig is possible plz tell mr what solutions from axis bank
                      Feb 4, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 04, 2017
                      Axis Bank Customer Care's response
                      Hi,

                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details for us to assist you. We regret the delay in responding to you.

                      Regards,
                      Axis Bank
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                        K
                        Kumaraxis
                        from Ambur, Tamil Nadu
                        Dec 13, 2016
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                        Address: Chennai, Tamil Nadu, 600001
                        Website: Axis

                        Dear team,

                        On 10th am used to swipe my debit card amt of inr 540 but while transaction it was rejected but my amount is debited but still now that amt is not reversed to my act but i got just msg from axis that amt is revered. Kindly look at this issue and reverse my cash in to my act immediately and tks.

                        Transaction date : 10.12.16 and amt : inr 540/ shop name : balaji oil trader.

                        My bank act no : [protected] and customer id no :[protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        even I am facing the similar issue that amount got debited but transaction failed.Got the msg saying that amount is reversed but haven't got any refund
                        Acnt no. [protected]
                        Axis Bank Customer Care's response, Jan 5, 2017
                        Verified Support
                        Hi Ritika,

                        Sorry for the trouble. We are in receipt of your concerns via mail number: 14085420 dated December 14, 2016 and will get back to you shortly on your registered email ID.

                        Regards,
                        Axis Bank
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                          R
                          rajeevasar
                          from Budhana, Uttar Pradesh
                          Dec 13, 2016
                          Resolved
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                          Resolved

                          Address: Bagpat, Uttar Pradesh, 250611

                          R/sir
                          I m working junior engineer in indian railway, sir i have an a/c in baraut branch utib0002688 located in district baghpat in up.
                          Sir today i deposits a 2 lac cheque in this branch, but any staff do not receive it by stamp or any receipt to given me for deposits this cheque, they told me thrown this cheque outside in box, sir if this cheque lost, who is responsible.. Also staff behavior is not good.
                          Sir according to my opinion it should be given receipt to customer, after it should be entered in box.
                          Feb 6, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 05, 2017
                          Axis Bank Customer Care's response
                          Hi Rajeev,

                          We have made a note of your concerns in this regard and the same will be shared with branch management. Sorry for the trouble.

                          Regards,
                          Axis Bank
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                            K
                            Kumaresh Pacific
                            from Ambur, Tamil Nadu
                            Dec 13, 2016
                            Resolved
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                            Resolved

                            Address: 600001
                            Website: Axis

                            Dear Team,

                            On 10th am used to swipe my debit card amt of Inr 540 but while transaction it was rejected but my amount is debited but still now that amt is not reversed to my act but I got just msg from axis that amt is revered. Kindly look at this issue and reverse my cash in to my act immediately and tks.

                            Transaction date : 10.12.16 and amt : Inr 540/ shop name : Balaji oil trader.
                            Feb 5, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 04, 2017
                            Axis Bank Customer Care's response
                            Hi Kumaresh,

                            Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you. We regret the delay in responding to you.

                            Regards,
                            Axis Bank
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                              N
                              NaveenRaj04
                              from Delhi, Delhi
                              Dec 13, 2016
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                              Address: 560001
                              Website: Axis Bank

                              I have opened recurring deposit with Axis bank and selected auto-debit date as 7th but the bank is deducting it on 1st and making me fool stating that I have selected standard instructions as 1st. Please help.

                              Axis Account Number: [protected]

                              Recurring Deposit Account Number:[protected]

                              Please do the needful at the earliest.

                              Regards,
                              Naveen
                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                P
                                Pawan Makkar
                                from Bansi, Uttar Pradesh
                                Dec 13, 2016
                                Resolved
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                                Resolved

                                Address: Ludhiana, Punjab, 141002

                                I pawan makkar want to complaint for a boy name Naval Preet Singh from ludhiana wo came to me for the collection of my documents for the application of axis bank credit card and he theft rs 17000 from my office after that when i called him he said he il return but he is nt recieving my call and i am having CCTV footage of it.
                                AXIS BANK WORST BANK
                                Feb 5, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 04, 2017
                                Axis Bank Customer Care's response
                                Hi Pawan,

                                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                                Regards,
                                Axis Bank
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                                  prateek saini
                                  from Gorakhpur, Uttar Pradesh
                                  Dec 13, 2016
                                  Resolved
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                                  Resolved

                                  Address: Faridabad, Haryana, 121002

                                  My name is prateek saini i have opened a savings account in faridabad sector 9 branch . It is going to be a month already bt still not got my debit card n the branch is not helping me in either way
                                  Whenever i visit the branch for the concern they have only one answer dat it will directly to you only bt when will it be comming i just need a answer to that . Is this kind of service is axis bank giving then i have made a wrong decision in opening an account with you . As all o[censored]s know abt the demonitisation and the essential use of debit card as of now bt here i am now roaming penniless as i dont have anything to purchase
                                  Kindly look into the matter as ssson as possible
                                  My contact no is [protected]
                                  Feb 8, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 04, 2017
                                  Axis Bank Customer Care's response
                                  Hi Prateek,

                                  We apologise for any inconvenience caused. Thank you for sharing the details with us. We will get back to you shortly.

                                  Regards,
                                  Axis Bank
                                  Verified Support
                                  Jan 05, 2017
                                  Axis Bank Customer Care's response
                                  Hi Prateek,

                                  We understand that our Sector 9, Faridabad had contacted you on your registered contact number to address your concerns. Also, you have received your debit card on December 30, 2016 and you have even started using the card. For further assistance, you can write back to us.

                                  Regards,
                                  Axis Bank
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                                    M
                                    manoj990
                                    from Jaipur, Rajasthan
                                    Dec 12, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110035

                                    Hi i am manoj jain. i have an account in your bank in shakti nagar extension branch. i am not satisfied with branch. i know your bank is so good for service and internet banking. but this branch is poor for service and behave. all staff donot know that how make a relation with her clients. all staff and manager donot hear our complaints. this branch is cheapest branch in your all branches. thank you
                                    Feb 5, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    Axis Bank Customer Care's response
                                    Hi Manoj,

                                    We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                                    Regards,
                                    Axis Bank
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                                      J
                                      Juggi
                                      from Delhi, Delhi
                                      Dec 12, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110070

                                      The POS machine supplied by AXis Bank to BSES, Delhi, installed in their Vasant Kunj, New Delhi Centre, is not accepting Subject Credit Card - VISA issued by Chase Bank, USA.
                                      This Card is being accepted by POS machines at almost all Merchants in Delhi
                                      BSES say they have failed to get the matter solved
                                      Why is your above machine not accepting my C Card, which is being accepted, even at small Merchants having accounts with ICICI, SBI, and other Banks
                                      Please sort out this matter
                                      Thanks
                                      Feb 5, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 05, 2017
                                      Axis Bank Customer Care's response
                                      Hi Juggi,

                                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                                      Regards,
                                      Axis Bank
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                                        M
                                        Mansurkhan Pathan
                                        from Ahmedabad, Gujarat
                                        Dec 12, 2016
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                                        Address: 380055

                                        Dear Sir/Madam,

                                        I had sped Rs. 1477.10 on dated 10-Dec-2015 TIME 13:29:10 at DMART Vejalpur (DMART Avenue Super Market Ltd.- Branch).

                                        Unfortunately my Transaction was Failed however it is debited from my Credit card limit. and I have made same payment twice.

                                        Attached Receipt of both Transition Failed & Sales & Invoice of the particulars which i have purchased.

                                        I request you to please make reverse entry for Rs. 1477.10 in my Credit card.

                                        My Credit card number is:
                                        X5XX XXXX XXXX X9X2

                                        How you will do the needful at the earliest.

                                        Respectfully,

                                        Mansurkhan R. Pathan
                                        [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Dec 03, 2016
                                        md mohtsim's response
                                        I want to change my mobile number
                                        Edc machine is not working for credit sattalmant and Iam not getting any number for complaint please contact me how [protected] MID no [protected]
                                        I will submitted my all document at 21.11.2016 to open the sellary account but not opening my account Axis Bank Chhindwara branch (m.p) to uendra 17days. So please sir actived my sellary account Thanks
                                        Axis Bank Customer Care's response, Jan 4, 2017
                                        Verified Support
                                        Hi Rasdeep,

                                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details for us to assist you. We regret the delay in responding to you.

                                        Regards,
                                        Axis Bank
                                        Tele comm. blocked my old number. Please use below number and update all related my correspondence.

                                        New mobile number: +91 [protected]

                                        Account number :

                                        [protected]
                                        Ambattur Branch, Chennai
                                        TamilNadu, 600 053

                                        Thanks
                                        Sir
                                        Not connected airtel landline connection how to connect airtel landline
                                        I want to change my number
                                        Axis Bank Customer Care's response, Jan 4, 2017
                                        Verified Support
                                        Hi Md,

                                        We apologise for the delay in responding to you. You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, please visit: http://bit.ly/2dDnqLA .

                                        Regards,
                                        Axis Bank
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