Axis Bank Complaints & Reviews

I had an account in Axis which was opened as a salary acct when I was in my first company.I left the job in May 2015 and there after I withdrawn all the amount in the account since I will not be receiving any more funds and not going to use further. Now when I got to check the account details I see that there is a negative balance of Rs -687 in it.

As per the RBI rule, "According to the RBI notification, banks should not take undue advantage of customer difficulty or inattention. Instead of levying penal charges for non-maintenance of minimum balance in ordinary savings bank accounts, banks should limit services available on such accounts to those available to basic savings bank deposit accounts and restore the services when the balances improve to the minimum required level.""

Also it says clearly that :: As per a directive from the Reserve Bank of India (RBI), banks have been asked to stop imposing charges for non-maintenance of minimum balance once the balance touches zero, The Times of India reported. The central bank has also given the customers an option to approach the banking ombudsman in case lenders continue to debit charges on such accounts, creating negative balance.""

We all will be forced to go through the BANKING OMBUDSMAN AND WRITE TO RBI about this if no actions taken.

Please find the RBI NOTE :https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

Check the last quote of ANNEX.

Thank you.

Vishak R Nair
[protected]/[protected]
[protected]@gmail.com

My account was debited with 2000 rupees without any reason and without any information. When I contact he didn't response well again I went to bank and there also I didn't get well response. After frustrating from this I request to close my ac 2 days ago but still my account is not closed. Not accepted such this kind of service from a private bank. It's totally fraud case.
Ac no.[protected]

[protected]

Hello,

This is Ravindran On 22.11.2016, I tried to make payment of my mobile no. [protected] through Idea cellular web site. Due to some internet problems the transaction was aborted but the amount of Rs. 1468 debited and again tried to make my mobile for Rs. 1468.00 and same was successful. I am not yet credited failed amount of transaction for Rs. 1468.00 For your reference I am furnishing herewith the transaction details Reference. No. ECOM PUR/IDEA/MUMBAI/221116/07:25 and ECOM PUR/IDEA/MUMBAI/221116/08:55. I inquired with Idea cellular and they conformed they have only received one payment of Rs. 1468.00.

Transaction Details
Account Number [protected]
Transaction Date 22.11.2016
Transaction Amount INR 1468.00
Transaction Type INB

Note: I was tried Customer help line number since then but no response.

Thanks and Regards,
Ravindran
Mobile : [protected]

MY salary account number is [protected] .Opened one and half month ago still account was not activated and branch people are not responding for my phone call .Tell me what is the error ?(i got message as "error in opening your account") Please activate my account as soon as possible.Because it was salary for me and activate it

[protected]@gmail.com

I paid my September month Credit card bill on 5th November through ICICI bank.
On 8th payment has been rejected by Axis Bank. In my November credit card statement i have
been charged for late payment, check bounce, etc. and i would like to know for what reason.

I called customer care, however they mentioned i did not have sufficient balance and payment was bounced.
name of the agent who informed me this...

Hi All,

I had called up Axis bank on 09/12/2016 at 15:13 to discuss about my credit card which was going to be reissue .
I spoke to Salice Mercy on the phone who did not ask me any verification questions and went on with my query. I had not gone through any kind of telephone verification either.
Salice Mercy was very unhelpful and did not show any kind of interest in the customers query. I wasted to ensure that my correspondence address had been updated correctly however she did not even check my address properly and gave me misleading information that the change of address would show up after 5 working days.
I have just changed my address online now and was advised that the changes will show up in 2 day.

My account was opened in mayiladuthurai, tamil nadu, i go to transfer my account to mayiladuthurai to chidambaram. He says your account was not salary account that is savings account and then pay Rs. 5500. that means Rs. 500 for penalty and maintain Rs. 5000. Why you are convert the salary account to savings account, No intimation for salary account to savings account. You will close the account immediatly.

A axis bank account holder had wrongly registered my phone number his therefore i am recieving all of his transaction sms
"Hello, your cheque no. 164996 for Rs 39000 which was issued from a/c no. XXXX9147 has been received in clearing on[protected]".
Like above my number is [protected]
Please take immediate action !!
Thank you .

Dear Team,

I have a very bad experience with my Very first interaction with Axis Bank. I was looking for a personal loan and hence was collecting information regarding the interest rates from different banks.

I was almost about to submit my Documents to HDFC bank executive (My Trusted bank for the past 9 years) when Axis Bank executive called me up informing that they will give me a personal loan at 11.49% (Both Pankaj and Abhishek Bagul) confirmed this along with 0 Foreclosure charges and Pre payments allowed.
I trusted them considering AXIS is a good brand (My First Mistake).
I submitted the documents the same day 22-Nov-2016.
a week later i get a call from Axis bank stating that my loan is approved and the interest rate is 13.5%. I immediately called Abhishek to rectify the miscommunication and he said that he will get back to me and then a hour later said that he will get it down to 12.5%. I had already lost a weeks time so i accepted whatever was offered (My Second Mistake).
When i actually got the agreement for signature the interest rate offered was at 12.75%. reason given is it is really not possible to provide a interest rate of 12.5%.
this was on 5-Dec-2016 and i had already lost 2 weeks from teh date of document of submission.
I was informed that the money would get disbursed within 2 days and this is the fourth day and i still haven't received the money and the whole purpose of taking the loan has gone down the drain coz of the pathetic customer service from Axis bank.
I would never want to do business with Axis bank again and also tell about my experience to my Friends and colleagues.
If i would have applied for loan with HDFC i would have received the money within a week of application. (personal experience from past 9 years).
The worst part is i haven't received the money yet and my first installment is already due on 10-Dec-2016. What kind of a bank takes installment earlier than the disbursement happens.

Dear Axis Bank,

I'm once again cursing my luck after trusting Axis Bank and re-depositing this cheque. This time I went to Attur Layout - Yelahanka Branch, met the Manager and endorsed with giving a copy of my pan card which shows my full name.
I had deposited this cheque at Attur Layout branch on 6-dec-2016 at 2:14 pm. I'm right now talking to your customer service representative Chetan who tells me that this cheque has not been scanned into the CTS at all!

Please, PLEASE, return my cheque, I'll open an account with Corporation Bank and use it, if that's what I have to do.

Details:
Cheque no: 190729 Dated: 22/11/16 Bank: Corporation Bank Branch: SC road Bengaluru.

Regards,

I am an existing Axis bank credit card user since a long time. Axis bank credit card department always try to indulge customer in some or other offers. The bank's tele caller executives try hard to grab customer by hook or by crook.
I would like to complaint about an incident done by Axis bank tele caller crook from credit card department. The details are as follows:-
I receive call from Axis Credit Card department from executive (ID:SERIND0313156) and he offered me to increase the credit card limit. I said no man i am not interested to this increase. I am happy with the current limit. He insisted me to increase the credit limit. I keep saying no man. He said are you sure? i said yes. Now that crook shut the call. After that i receive the SMS that my credit limit increase request is processed. Now that crook bastard executive did the fraud by forcibly raising the request while i am not interested at all.
We customer generally deals and entertain all tele caller executive politely and geneuinly because we understand that they are also doing their jobs. But what an irony is there that due to such few bastard we just ignore the callers and instead of listening any single word from them we simple abuse them and cut the call. Is that right? is that how one human being should behave with other. Ofcourse Not.
But what we do? due to such bastard executive like (ID:SERIND0313156) we suffer a lot and have to write down consumer compalint.
Even i called customer care execute instantly and asked to cancel this request (ref:[protected] but that swine was also brother of this bastard and didnt cancelled the request. Even he said this request is not processed but its only an offer. He was also not talking in well manner. So instead of arguing with him i put complaint here.

I want strict action again this(ID:SERIND0313156) executive due to which i have to suffer a lot. Also want to cancel the request to enhance the credit limit that is raised by fraud (ref:[protected].

If issue is not resolved quickly, the advert effect will be escalation and court notice.

Regards,
Ajay

Axis bank mobile app fault I have done transfer to wrong Acount number though the ifsc code n Acount name did not matched n I was traveling so visited rayya Punjab branch but dot a pathetic reply go to ur home branch we can't help I forced them to accept my written application n at least raise a complaint as I m traveling n my personal phone banker did not paid heed to this I visited my nearest branch in pimple Sodaghar rahatni no help at all it's surprising. It's bank mistake but no help at all or ne one can listen

Dear Team,

I, Varsha Dogra holding savings account no. [protected] with Axis bank had been to Axis Bank Mira Road Branch but did not recvd any response from them.
I made a transaction on 04th May for approx. INR 7000 but the same isn't credited to the Consumer account (HDFC).

Its been 1 month and no reply recvd from Axis Bank

Please look into it as nobody is guiding us

Regards,
Varsha Dogra
[protected]

I wanted to open an account in new branch opened in my area for my mom. Given 3 lakh rs Cheque for same. amount got debited and its been one month account is not been opened. and when asked to branch manager she very easily replied not opened yet. i asked her then y have to widdrawn 3 lakh rs from my account i[censored] dont wanted to open the acount. there was no reply. i am sick of service. holding up someones money for one month is totally cheating with that person. i want reply for this . why it happened. and also want to raise a complaint against the branch manager who holded up my moms account for one month and waisted my time and interest which i was suppose to get for one month for 3 lakh rs.

I am Ankit Prakash debit cardholder o[censored]nion Bank of India, I was standing in the line for more than one and half hour and finally my turn came up, I entered in ATM room I went through the process of transaction using my UBI debit card, after all process it was turn to get the cash i.e. 2000 from machine but I it was "UNABLE TO PROCESS" which I got receipt from machine. I thought I should try again because I stood in the line for the cash not for this situation.
I tried and it was again "UABLE TO DISPENSE" then someone told me that maybe this ATM is running out of cash then I left the machine and another user carrying SBI card entered in the ATM room and same happened with her also.

After exiting to ATM I got message that I got debited 2000 through my account, which is totally disgusting I stood in the line for more than one and half hour and also got my rest 2000 debited out of 2100 which is ridiculous. I was running out of cash that time and I got 100 left in my account which makes no sense to withdraw it.
Please immediately fix this issue because I am a student and I have very limited amount of cash in which I have already unable to use my 2000 with all your mistake and now I am suffering.

I also called on toll free number but it was totally wastage of time they kept my phone in waiting and it was already 9 minutes so finally I disconnected the call hope here you reply soon and take action to this problem immediately.

Ankit Prakash
Cardholder o[censored]nion Bank of India
Phone no - [protected]

Address of ATM
Shop no. 2, Gautam nagar
Date - 01/12/16

Transaction - 1
Time - 04:07 PM
Record no. - 2678
(Transaction declined, unable to process)

Transaction - 2
Time - 04:08
Record no. - blank
(Transaction declined, unable to dispense)

Thanks

My new company opened my salary account in Axis bank, and believe me, its the most pathetic bank I have ever dealt with. I have accounts with four different banks but first time in my life I am totally disgusted by the lousy service of a bank. I could not make online purchase with my debit card, so, I visited Kalyannagar branch, Bangalore, and then they told that I have to make an application. I did, but even after one month they did not start the service. After that I visited the branch four more times, each time submitting another application, but till now, nothing has happened. Moreover, the credit card executive in the bank approached me for taking up a credit card. I agreed and submitted my photo and documents, but even after two months, he has not communicated back, and when I call, he does not receive my call. I visited the branch looking for the guy, but he was not there. The manager convinced me that he will look into the matter, but even after one month, no further news. Moreover the branch also started a SIP in my account and debiting RS 2000 every month without my permission. All the helpline numbers written on the card or the website are bogus. They never pick up.

Dear team
my account number is [protected], i was recharge my airtel DTH date 12/11/2016 but recharge was not done and amount was deducted Rs.240 so kindly check and refund this amount
Mention detail below

Transaction DescriptionECOM PUR/www.airtel.in/Mumbai/121116/08:54

thanks
Account holder- Rajesh puri
Account-[protected]
ifsc-UTIB0000503

Hello axis bank
i aftab bhatti i have 3 accounts in your bank with my family.
my wife have 2 account in this 1 is current account and 1 is my salary account.
i really disappoint for your mis behave and also angry your cashier girl(vinita maheshwari) is every time shouted on the customers.and i has been allready complain bank manager, but finally bank manager sameer arora saying 'hum kuch nhi kar sakte
finally i decided take the closure form and all the account are closed of axis bank.
and according to me every customer of your bank are really upset of your services seriously.
address- lanka gate road, bundi, rajasthan

Sir/madam

yesterday morning at 9AM i received a messege that about 6500 rupees are debit from my account
then i call axis bank customer care then they told me an account is open named demat ccount thats why the money is debitted
first i dont know nything about demat account
second thing i dont tell you for open any demat account

then why did you opened that account without my permission

now please give my money back as soon as possible

thanks

my account number is [protected]
my name is ANIL KUMAR
my mobile number is [protected]
my email id is [protected]@gmail.com

This is to inform you that I have send a letter to model town branch regarding closing ma account, however ma account is still showing active & now axis Bank Charged 700 rs approx for not maintaining minimum balance of 10000 rs In saving account.

Spoke multiple times with customer care executive but I m getting nothing.

My account number is [protected]

Please take any action regarding Axis Bank else it wll impact my credit score.

Thanks
Mohit Sabharwal
[protected]