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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 496

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N
Nishtha B
from Chandigarh, Chandigarh
Dec 15, 2016
Resolved
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Address: Chandigarh, Punjab, 160101
Website: www.axisbank.com

I am highly suffering from account inactivation from axis bank. From past 15 days, i have been calling them and not getting a single response from their side that what is wrong with my account why i am unable to transfer my money. I have tried their customer care numbers its of no use, a stupid tone everytime annoys me. I have also called their head office mumbai branch and one of the female executive without answering my queries had put my phone on hold for atleast 20 minutes with the similar stupid ringtone. I have been using axis account from past 2014. Recently, i had shifted my job and my company had opened a new salary account in rajpura "punjab" branch as per their company norms. All the documents related to my id proof have been submitted and its been more than 30 days my account is not activated yet. None of the executive from their branch had informed my company hr that it is not activated yet. Hence, the salary has been credited and now situation is i am unable to transfer my funds from my own account. I am calling them day and night but getting no response. I could not understand how they can be so irresponsible with their customers. I am really helpless at the moment as i am unable to use my own salary for my daily expenses.
Feb 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi Nishtha,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank
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    J
    jagadeesha S E
    from Delhi, Delhi
    Dec 15, 2016
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 91
    Website: www.google.com

    I jagadeesha s e customer i'd,[protected], i am using mobile app it is working good, but while booking of tickets at redbus after entering card no, followed by cvv no, exp date, alarm is showing your mobile no is not registered kindly help to book online, how need to come out of issues call to my cell no [protected],
    Jagadeesha. [protected]@msnlabs.com
    Regards
    Jagadeesha
    Agm msnlabs
    Feb 5, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    Axis Bank Customer Care's response
    Hi Jagadeesha,

    Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details. Our executive will get back to you.

    Regards,
    Axis Bank
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      R
      from Nagpur, Maharashtra
      Dec 14, 2016
      Resolved
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      Resolved

      Address: 440014
      Website: Axis bank

      On 05/12/2016, i made an online transaction with sndl, nagpur. The transaction was made through mobile app of sndl nagpur and the payment of rs 2800.00 was paid through net banking. The transaction no is[protected]/ essel utility distribuit.
      The amount of rs 2800.00 was debited from my a/c immediately but the amount is still not credited in sndl nagpur.
      Kindly, look into the matter at the earliest.
      Feb 5, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Dec 09, 2016
      Ab Industry's response
      Teller dealy to delivery cash more than 1.30 hour wait for bank permosses
      Verified Support
      Jan 04, 2017
      Axis Bank Customer Care's response
      Hi Ramesh,

      We apologise for any inconvenience caused. Please write to us at http://bit.ly/2gulbtN along with the transaction details and the account details. Our executive will get back to you.

      Regards,
      Axis Bank
      Teller dealy to delivery issue cash more than 1.30 hour wait foe bank permosses
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        N
        nani8015
        from Avinashi, Tamil Nadu
        Dec 14, 2016
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        Address: Chennai, Tamil Nadu

        My name is gogula karunakar, currently i am using credit card. My account no.[protected]. I got one message from axis bank i. E, payment of rs.1599 due on 15/12/2016, minimum due of payment of rs.100.
        Actually i am not purchasing any item from credit card, but i got this above problem. Please look on that issue asap
        So, please find the attached file.
        +1 photos
        Axis Bank customer support has been notified about the posted complaint.
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          R
          rohit4188
          from Mumbai, Maharashtra
          Dec 14, 2016
          Resolved
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          Resolved

          Address: 400068
          Website: consumercomplaints

          I rohit m. Prajapati having a/c[protected] no. At dena dahisar east branch
          Today i went axis bank atm borivali west opp. Bhagwati hospital to withdraw rs.2000 through my dena debit card. I got slip mentioned transaction denied (Time.12.39 pm) and didn't get cash. I left n then recieved sms from dena bank stated it was debited. Requesting to do needful please.
          Feb 6, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 05, 2017
          Axis Bank Customer Care's response
          Hi Rohit,

          Sorry for the trouble. Please liaise with the account holding bank for any further assistance.

          Regards,
          Axis Bank
          Dear sir I hv a saving account in your bank and having credit card no [protected] expired on 12Dec 2016 Sir I want to change my address pls send my statement to my new address Flat no.5 pocket A5 sector 17 Rohini near newly constructed govt school

          Didn't get cash from atm n still debited - Comment #2617318 - Image #0
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            A
            anisha mahapatra
            from Brahmapur, Odisha
            Dec 15, 2016
            Resolved
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            Resolved

            Address: 760001

            I have submitted all the necessary documents on 04.12.2016 at the axis bank and i was promised to open an account with in 12th December but still that account is not ready yet and also they continuously delaying the procedure till date 15.12.2016, also they are saying it will take a longer period to open my account and so i cant get my salary all though i have a necessary.
            Feb 9, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2017
            Axis Bank Customer Care's response
            Hi Anisha,

            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details and our executive will get back to you.

            Regards,
            Axis Bank
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              S
              Santosh Sinde
              from Jamnagar, Gujarat
              Dec 14, 2016
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              Address: 382440

              Dear sir,
              Myself Sinde Ssntosh, My debit card is going to be exp.in Dece-2016
              My old card no.-************6715.
              Kindly send me a renewal debit card At following Address

              Address-
              Santosh Rameshbhai Sinde
              Patelvas, behind Ramji Temple, Lambha gam
              Phone no.[protected]
              Please send me reply at my id-sindesantosh.[protected]@gmail.com
              Thanking you
              regards
              Santosh Sinde
              Axis Bank customer support has been notified about the posted complaint.
              Ek mahina ho gya he account open nhi hua
              Name:- (sushila jain) (Senior citizen )
              Branch:- uklana mandi
              Pin code:- 125113
              Application number :- [protected]

              Please reply on [protected]@gmail.com
              Or [protected] (bajrang jain)
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                A
                Abhishek Yati
                from Allahabad, Uttar Pradesh
                Dec 13, 2016
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                Address: Lucknow, Uttar Pradesh, 226010
                Website: Axis bank

                300 rs debited multiple times from my account without any confirmation and there is no brief details available in statement so i just want my money back in my account and i want to the reason of amount deduction .
                Bank name- axis bank
                Customer id[protected]
                Reason showing in statement is pos emvonus st.dt. so tell me the full details of the reason and what is this
                Axis Bank customer support has been notified about the posted complaint.
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                  H
                  Hari28
                  from Korampallam, Tamil Nadu
                  Dec 13, 2016
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                  Address: 605001

                  I hv a current ac and edc machine with axis bank. My customer ID[protected].

                  On 12th Dec I did a settlement for 90k and on 13th Dec again for 8k.

                  Today 14th Dec and time 4pm still these payments are not credited. Bcos of this poor service from axis am not able to support digital transactions. hv reached customer service for atleast 20 times and by waiting atleast 20 mins in queue. And also I deposit two cheques in my home branch for clearance on 9 th Dec even those payments were not credited. Wherein I issued 2 cheques worth 9000 each for my vendors dated 12th Dec and it has been cleared though they are not working today 13th Dec . Bcos of axis unprofessional and poor service I hesitate to receive digital mode of payments to avoid unnecessary tension and frustration
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    roshabdul
                    Dec 13, 2016
                    Resolved
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                    Resolved

                    Address: 122002

                    Dear sir
                    This is abdul kalam belong from araul kanpur nager
                    My contact no [protected]
                    Last mont on date 10-11-16
                    I was in my home town and i apply for open an account axis bank bhilaur kanpur nager on same date i was apply that account and i summit a cheque of 4000 rs
                    To the bank but till date[protected]
                    I don't had that bsnk account and my cheque wad clear by my bank
                    Bank of baroda so its my worst experience to open account
                    So ig is possible plz tell mr what solutions from axis bank
                    Feb 4, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 04, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details for us to assist you. We regret the delay in responding to you.

                    Regards,
                    Axis Bank
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                      K
                      Kumaraxis
                      from Ambur, Tamil Nadu
                      Dec 13, 2016
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                      Address: Chennai, Tamil Nadu, 600001
                      Website: Axis

                      Dear team,

                      On 10th am used to swipe my debit card amt of inr 540 but while transaction it was rejected but my amount is debited but still now that amt is not reversed to my act but i got just msg from axis that amt is revered. Kindly look at this issue and reverse my cash in to my act immediately and tks.

                      Transaction date : 10.12.16 and amt : inr 540/ shop name : balaji oil trader.

                      My bank act no : [protected] and customer id no :[protected]
                      +4 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      even I am facing the similar issue that amount got debited but transaction failed.Got the msg saying that amount is reversed but haven't got any refund
                      Acnt no. [protected]
                      Axis Bank Customer Care's response, Jan 5, 2017
                      Verified Support
                      Hi Ritika,

                      Sorry for the trouble. We are in receipt of your concerns via mail number: 14085420 dated December 14, 2016 and will get back to you shortly on your registered email ID.

                      Regards,
                      Axis Bank
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                        R
                        rajeevasar
                        from Budhana, Uttar Pradesh
                        Dec 13, 2016
                        Resolved
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                        Address: Bagpat, Uttar Pradesh, 250611

                        R/sir
                        I m working junior engineer in indian railway, sir i have an a/c in baraut branch utib0002688 located in district baghpat in up.
                        Sir today i deposits a 2 lac cheque in this branch, but any staff do not receive it by stamp or any receipt to given me for deposits this cheque, they told me thrown this cheque outside in box, sir if this cheque lost, who is responsible.. Also staff behavior is not good.
                        Sir according to my opinion it should be given receipt to customer, after it should be entered in box.
                        Feb 6, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 05, 2017
                        Axis Bank Customer Care's response
                        Hi Rajeev,

                        We have made a note of your concerns in this regard and the same will be shared with branch management. Sorry for the trouble.

                        Regards,
                        Axis Bank
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                          K
                          Kumaresh Pacific
                          from Ambur, Tamil Nadu
                          Dec 13, 2016
                          Resolved
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                          Resolved

                          Address: 600001
                          Website: Axis

                          Dear Team,

                          On 10th am used to swipe my debit card amt of Inr 540 but while transaction it was rejected but my amount is debited but still now that amt is not reversed to my act but I got just msg from axis that amt is revered. Kindly look at this issue and reverse my cash in to my act immediately and tks.

                          Transaction date : 10.12.16 and amt : Inr 540/ shop name : Balaji oil trader.
                          +2 photos
                          Feb 5, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 04, 2017
                          Axis Bank Customer Care's response
                          Hi Kumaresh,

                          Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you. We regret the delay in responding to you.

                          Regards,
                          Axis Bank
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                            N
                            NaveenRaj04
                            from Delhi, Delhi
                            Dec 13, 2016
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                            Address: 560001
                            Website: Axis Bank

                            I have opened recurring deposit with Axis bank and selected auto-debit date as 7th but the bank is deducting it on 1st and making me fool stating that I have selected standard instructions as 1st. Please help.

                            Axis Account Number: [protected]

                            Recurring Deposit Account Number:[protected]

                            Please do the needful at the earliest.

                            Regards,
                            Naveen
                            [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              P
                              Pawan Makkar
                              from Bansi, Uttar Pradesh
                              Dec 13, 2016
                              Resolved
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                              Resolved

                              Address: Ludhiana, Punjab, 141002

                              I pawan makkar want to complaint for a boy name Naval Preet Singh from ludhiana wo came to me for the collection of my documents for the application of axis bank credit card and he theft rs 17000 from my office after that when i called him he said he il return but he is nt recieving my call and i am having CCTV footage of it.
                              AXIS BANK WORST BANK
                              Feb 5, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 04, 2017
                              Axis Bank Customer Care's response
                              Hi Pawan,

                              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                              Regards,
                              Axis Bank
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                                P
                                prateek saini
                                from Gorakhpur, Uttar Pradesh
                                Dec 13, 2016
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana, 121002

                                My name is prateek saini i have opened a savings account in faridabad sector 9 branch . It is going to be a month already bt still not got my debit card n the branch is not helping me in either way
                                Whenever i visit the branch for the concern they have only one answer dat it will directly to you only bt when will it be comming i just need a answer to that . Is this kind of service is axis bank giving then i have made a wrong decision in opening an account with you . As all o[censored]s know abt the demonitisation and the essential use of debit card as of now bt here i am now roaming penniless as i dont have anything to purchase
                                Kindly look into the matter as ssson as possible
                                My contact no is [protected]
                                Feb 8, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 04, 2017
                                Axis Bank Customer Care's response
                                Hi Prateek,

                                We apologise for any inconvenience caused. Thank you for sharing the details with us. We will get back to you shortly.

                                Regards,
                                Axis Bank
                                Verified Support
                                Jan 05, 2017
                                Axis Bank Customer Care's response
                                Hi Prateek,

                                We understand that our Sector 9, Faridabad had contacted you on your registered contact number to address your concerns. Also, you have received your debit card on December 30, 2016 and you have even started using the card. For further assistance, you can write back to us.

                                Regards,
                                Axis Bank
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                                  M
                                  manoj990
                                  from Jaipur, Rajasthan
                                  Dec 12, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110035

                                  Hi i am manoj jain. i have an account in your bank in shakti nagar extension branch. i am not satisfied with branch. i know your bank is so good for service and internet banking. but this branch is poor for service and behave. all staff donot know that how make a relation with her clients. all staff and manager donot hear our complaints. this branch is cheapest branch in your all branches. thank you
                                  Feb 5, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 05, 2017
                                  Axis Bank Customer Care's response
                                  Hi Manoj,

                                  We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. We’ll definitely take this up with the branch management.

                                  Regards,
                                  Axis Bank
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                                    J
                                    Juggi
                                    from Delhi, Delhi
                                    Dec 12, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110070

                                    The POS machine supplied by AXis Bank to BSES, Delhi, installed in their Vasant Kunj, New Delhi Centre, is not accepting Subject Credit Card - VISA issued by Chase Bank, USA.
                                    This Card is being accepted by POS machines at almost all Merchants in Delhi
                                    BSES say they have failed to get the matter solved
                                    Why is your above machine not accepting my C Card, which is being accepted, even at small Merchants having accounts with ICICI, SBI, and other Banks
                                    Please sort out this matter
                                    Thanks
                                    Feb 5, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    Axis Bank Customer Care's response
                                    Hi Juggi,

                                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                                    Regards,
                                    Axis Bank
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                                      M
                                      Mansurkhan Pathan
                                      from Ahmedabad, Gujarat
                                      Dec 12, 2016
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                                      Address: 380055

                                      Dear Sir/Madam,

                                      I had sped Rs. 1477.10 on dated 10-Dec-2015 TIME 13:29:10 at DMART Vejalpur (DMART Avenue Super Market Ltd.- Branch).

                                      Unfortunately my Transaction was Failed however it is debited from my Credit card limit. and I have made same payment twice.

                                      Attached Receipt of both Transition Failed & Sales & Invoice of the particulars which i have purchased.

                                      I request you to please make reverse entry for Rs. 1477.10 in my Credit card.

                                      My Credit card number is:
                                      X5XX XXXX XXXX X9X2

                                      How you will do the needful at the earliest.

                                      Respectfully,

                                      Mansurkhan R. Pathan
                                      [protected]
                                      +1 photos
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dec 03, 2016
                                      md mohtsim's response
                                      I want to change my mobile number
                                      Edc machine is not working for credit sattalmant and Iam not getting any number for complaint please contact me how [protected] MID no [protected]
                                      I will submitted my all document at 21.11.2016 to open the sellary account but not opening my account Axis Bank Chhindwara branch (m.p) to uendra 17days. So please sir actived my sellary account Thanks
                                      Axis Bank Customer Care's response, Jan 4, 2017
                                      Verified Support
                                      Hi Rasdeep,

                                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details for us to assist you. We regret the delay in responding to you.

                                      Regards,
                                      Axis Bank
                                      Tele comm. blocked my old number. Please use below number and update all related my correspondence.

                                      New mobile number: +91 [protected]

                                      Account number :

                                      [protected]
                                      Ambattur Branch, Chennai
                                      TamilNadu, 600 053

                                      Thanks
                                      Sir
                                      Not connected airtel landline connection how to connect airtel landline
                                      I want to change my number
                                      Axis Bank Customer Care's response, Jan 4, 2017
                                      Verified Support
                                      Hi Md,

                                      We apologise for the delay in responding to you. You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, please visit: http://bit.ly/2dDnqLA .

                                      Regards,
                                      Axis Bank
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                                        S
                                        Shikhar vats
                                        from Delhi, Delhi
                                        Dec 12, 2016
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                                        Address: Ghaziabad, Uttar Pradesh, 201002
                                        Website: www.axisbank.com

                                        This is to inform you that few days back I tried to book train ticket online dated 10 December 2016, and the money was debited from my account but the booking was not done. Here is the message that I got that I am attaching with this mail..
                                        So therefore I request my money back that was deducted from my account.please kindly resolve the issue regarding this complaint at the earliest...it would be highly grateful.
                                        +1 photos
                                        Axis Bank customer support has been notified about the posted complaint.
                                        I forget my customer id My A/C no [protected]
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