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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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A
ashikikbal
from Kolkata, West Bengal
Dec 17, 2016
Resolved
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Address: Murshidabad, West Bengal, 742225

Sir i m ashik ikbal.s/o-merajuddin sk vill-darbeshpara.po+ps raghunathganj, dist-murshidabad, my a/c no is-[protected].Axis bank raghunathganj br .I m withdrawal sum of rupees 2000/ only a sbi atm in omarpur br on 19/11/2016.But i have not recived any money but a/c debit money.and atm maschine show sorry unable to process your request .So please refund my money.as soon as posibile.

your faithfully
ashik ikbal
Feb 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi,

Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

Regards,
Axis Bank
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    H
    hritwik
    Dec 17, 2016
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    Address: New Delhi, Delhi, 512
    Website: [email protected]

    Sir.. M hritwik Singh. Email.- hritwiksingh749 @gmail.com.
    Sir, few days ago a call from monster.com came to me for the job... BT I was unknown about the fact that it was a fraud. Don't know how dey cm to access to my resume which I only forwarded to monster.com... Dey dad just like me other 30 members r dhr. After taking the money dey gave me an account no. Which was totally fake n no call letter is still received by me. . now they r not receiving my no. Sir... M telling u its a big scam of India. Kindly do smthin today only.. I will give u all deir details wen u catch me up. ... Dey send me a fake welcome letter with a fake emp_I'd n a fake bank manager details. M sending u dis via pic. As itz illegal to give personal info. Plz sir... Help all those poor people like me.
    Axis Bank customer support has been notified about the posted complaint.
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      R
      rama joshi
      from Mumbai, Maharashtra
      Dec 16, 2016
      Resolved
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      Resolved

      Address: 380015

      Dear sir,

      Myself, ramakant joshi is having saving account with axis bank since last more than 5 years. Then other relationship with bank were also established like credit card.

      The credit card no. [protected] of axis bank - ramakant joshi which i was using since last more than 4 years. Before one year, due to health reason, i was not well and i have leave the job and take rest. Since last one year, credit card team of axis bank was not responding properly and keep on making false promising for reversal of charges. When i have informed axis bank credit card team that until bank reverse the charges of rs.10, 000, i will not make the payments.

      There were many emails and phone calls done to axis bank, but no executive has ever called and never taken care of customer issue.

      Today morning when i have visited axis bank to withdraw my balance in my saving account, i came to know that axis bank has made lien on my saving account.

      There is no authority given to axis bank by me to make lien making or other instructions. How axis bank can do such type of cheating with my saving account. So, this is a fraud done by bank by stopping to withdraw my saving balance.

      Kindly do the needful and stop banks for doing such wrong banking.
      Feb 10, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 05, 2017
      Axis Bank Customer Care's response
      Hi Rama,

      Our escalation team have responded to your concern via service request number 27369052 to your registered email ID on December 12, 2016.

      Regards,
      Axis Bank
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        S
        Sourabh Yagnik
        from Kolkata, West Bengal
        Dec 16, 2016
        Resolved
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        Resolved

        Address: Kolkata, West Bengal
        Website: Axis bank payment gateway

        Have booked the following ticket through irctc and cancelled .The irctc website showing refunded to axis bank, but did not get till now.
        Transaction ID:[protected]
        PNR No [protected]
        Train No./Name:12810 / HWH MUMBAI MAIL
        Date of Journey:25-Dec-2016
        Date Of Boarding:25-Dec-2016
        Class:THIRD AC (3A)
        From:JALGAON JN (JL)
        To:MUMBAI CST (CSTM) Boarding:JALGAON JN (JL)
        Resv Upto:MUMBAI CST (CSTM)
        Quota: GENERAL (GN)
        Date of Cancellation:29-Nov-2016 18:35:13 HRS
        Ticket Type: E-ticket
        Cancellation ID:[protected]
        Refund Details
        Refund Status:REFUNDED
        Refund Date:01-Dec-2016
        Refund Amount:2085.0
        Feb 5, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Dec 20, 2016
        Updated by Sourabh Yagnik
        Money refunded by axis bank
        Kindly delete the complain...
        Verified Support
        Jan 05, 2017
        Axis Bank Customer Care's response
        Hi Sourabh,

        Please share your details at http://bit.ly/2dZ5X0W. Our team will connect with you.

        Regards,
        Axis Bank
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          R
          Rekharani swain
          Dec 16, 2016
          Resolved
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          Resolved

          Address: Cuttack, Odisha

          I have purchased something by debit card amounting Rs 1620/- on DT.11.12.16. PSU machine of biller shows transaction cancelled after swapping the debit card but the amount already debited from my account. They have informed me that the amount will be back within 24 hours. But yet to be credited to my account. I don't know what should I do and and where should I go. Pls solve my problem because its too late.
          Feb 7, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Dec 16, 2016
          Updated by Rekharani swain
          I have purchased something by debit card amounting Rs 1620/- on DT.11.12.16. PSU machine of biller shows transaction cancelled after swapping the debit card but the amount already debited from my account. They have informed me that the amount will be back within 24 hours. But yet to be credited to my account. I don't know what should I do and and where should I go. Pls solve my problem because its too late.
          Verified Support
          Jan 05, 2017
          Axis Bank Customer Care's response
          Hi Rekharani,

          Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

          Regards,
          Axis Bank
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            M
            M.Ramaki
            Dec 16, 2016
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            Address: Virudhunagar, Tamil Nadu, 626189
            Website: www.consumercomplaints.in

            Dear all,
            My name is ramakrishnan. Already i'll take it in personal loan in axis bank on that time i am working in ujjivan financial service in my family situation i'll transferred in hand in hand india. This company not in your listed company. My take home salary is 15200. Ill speak to customer care that person says we are give the loan in not listed company also. Previously ill take in 17% interst. But customer care executive give a option for 24%. I am also accept this offer.in myself i am meet in a sivakasi branch personal loan executive mr. Petchimuthu& madurai loan centre executive mr. Yogesh. But both are not responding and hurting words speak about me. I am completed in 17 emi in personal loan & enclosed my account details. Kindly give a good guidelines to me. I am a eligible for top up loan?
            Customer name:m. Ramakrishnan
            Ac. No :[protected]
            Customer id :[protected]
            Loan id :ppr[protected]
            Axis Bank customer support has been notified about the posted complaint.
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              D
              divakar khare
              from Delhi, Delhi
              Dec 16, 2016
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001

              I issued one cheque no. 768914 for rs. 3400/- on 8.12.16 in the name of ravinder kumar. This cheque is sent for clearing through united bank, located at kasan, imt maneser, gurgaon and i got the massage on 14.12.16, that cheque is received for clearing for rs. 8400/- and it is deducted from my account on same day. I am surprised that how the amount '3400/-' became '8400/-.'but the amount is not credited into beneficiary account till 16.12.16, 12.30 pm.

              I want to know how it is possible that issuing amount is 3400/-could be considered 8400/- by bank and debited from my account? How this money will be credited back in my a/c? Who is responsible for the same?

              Book my complaint

              Name : divakar khare
              Mb. No. [protected]
              A/c.[protected]
              Branch: axis bank ramapuram, chennai
              Feb 5, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2017
              Axis Bank Customer Care's response
              Hi Divakar,

              Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the cheque and transaction details. Our executive will get back to you.

              Regards,
              Axis Bank
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                C
                Charan.kmb
                from Delhi, Delhi
                Dec 16, 2016
                Resolved
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                Resolved

                Address: 122001

                Dear sir,

                The axis bank has frozen my account no 9xxxxxxxxxx3150, however i am chasing them from 09nov 2016, and i have submitted the requisite document in their branch on dt 28.11.2016, my request no is : 26571813.
                I have made around 23 reciprocal mail conversation, however axis bank is not re-activating my existing account.
                Please help me
                Thanks
                Charan singh
                Feb 6, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 05, 2017
                Axis Bank Customer Care's response
                Hi Charan,

                Sorry for the trouble. We are looking into your concerns via service request number: 26948392 and will get back to you shortly on your registered email ID.

                Regards,
                Axis Bank
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                  M
                  mahamuni86
                  from Nagpur, Maharashtra
                  Dec 16, 2016
                  Resolved
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                  Address: Pune, Maharashtra, 411046

                  Hello,

                  My personal loan amount is not yet credited to my bank account though it has been disbursed on 09 dec 2016.

                  Please find below the sms i got from axis on 10th dec. It might be helpful for you to extract loan details.

                  #
                  Congratulations! Your personal power bre loan has been disbursed on 09-12-16 with loan a/c no. Ppr[protected] for rs.300000/-. Your first emi of rs.6903 will be due on 05-01-17. For more details, download mobile app from http://goo.gl/cvSjeY.
                  #

                  Thanks
                  Prashant
                  Feb 6, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 05, 2017
                  Axis Bank Customer Care's response
                  Hi Prashant,

                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

                  Regards,
                  Axis Bank
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                    I
                    Indrakumar Rajendran
                    from Avinashi, Tamil Nadu
                    Dec 16, 2016
                    Resolved
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                    Resolved

                    Address: 625020
                    Website: Consumercomplaints.in

                    I am from madurai city. Working in home credit company. I was applied to open account with my pan card and address proof before 32 days. Your employee said, 'account will open within 5 days'!! But still it's not open! It's my salary account. Salary already credited 12days before i can't get my salary. I was called more than 20 times to that employee and 4 times bangalore customer care place. And goes to that branch (K. K nagar madurai) more than 5 times. But still my problem not resolved!!!
                    I am from middle class family. I hope you understand my situation please help me to get my salary.
                    Thank you in advance
                    Feb 7, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 05, 2017
                    Axis Bank Customer Care's response
                    Hi Indrakumar,

                    We understand that the account has been activated. Sorry for the trouble.

                    Regards,
                    Axis Bank
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                      N
                      neelapu sudarsan rao
                      from Hyderabad, Telangana
                      Dec 16, 2016
                      Resolved
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                      Resolved

                      Address: Srikakulam, Andhra Pradesh, 532213

                      Hi sir this sudarsan rao neelapu i lose my debite card my account branch is axis bank parlakhemundi odisha my ac nu [protected] i lose my card on 10th december so i have to stop my transaction so plz stop i kindly request to you and more that tomorrow i will going to u r axis bank brancj in hyderabad for new card plz kindly issue new for my further transaction to easy
                      Feb 5, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Dec 16, 2016
                      Updated by neelapu sudarsan rao
                      i lose my atm card plz kindly block my card
                      Verified Support
                      Jan 05, 2017
                      Axis Bank Customer Care's response
                      Hi Sudarsan,

                      Please visit your nearest Axis Bank branch to apply for debit card replacement . You can locate your nearest Axis Bank branch at http://bit.ly/2dszsoK .

                      Regards,
                      Axis Bank
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                        P
                        Poojapardeshi
                        Dec 16, 2016
                        Resolved
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                        Resolved

                        Address: 411048

                        I had asked to close my Axis Credit card its was not been taken care as after clearing all the outstanding customer care staff is saying to pay the outstanding and also not sharing my statement. I have made Payment of 10644/- on 8 Dec 16, they say money not received so again 10645/- payment was done on 12 dec 16. Now Axis bank is not refunding my amount back. I have shared all the available and valid documents. this service was not accepted from Axis Bank. Kindly help me in this case
                        Feb 5, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 05, 2017
                        Axis Bank Customer Care's response
                        Hi Pooja,

                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

                        Regards,
                        Axis Bank
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                          S
                          shivaraj kumar m
                          Dec 15, 2016
                          Resolved
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                          Resolved

                          Address: 560076
                          Website: www.axisbank.com

                          Dear team,

                          I have made imps transaction on 10th december 2016 for the amount rs.100000 from my axis account to sbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                          I contacted axis bank customer care, but no use.

                          Axis bank account no: [protected]
                          Feb 4, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 04, 2017
                          Axis Bank Customer Care's response
                          Hi Shivaraj,

                          We wish to inform you that an amount of Rs 100005.75 has been credited to your account on December 17, 2016 towards dispute id:[protected]. Thanks for writing in.

                          Regards,
                          Axis Bank
                          Dear axis bank,

                          I have made a transaction of 1000 rupees to SBI account on 29th April, the amount got debited from my account but the benificiary Account is not credited. Need urgent assistance. I request you to solve this issue as much as possible. Account no [protected], Reference id[protected].

                          Thanking you,
                          hey,
                          one of my recent transactions on 14th of this month is struck in a suspect status and my money got debited from my account but not yet refunded, when can i expect the refund
                          Transaction ID:[protected]
                          Sir
                          I have made a transaction via IMPS Rs 200017 ammount from my savings account [protected]
                          Benificiary didn receive ammount . But the ammount debited from my account.
                          Its very urgent .
                          Kindly help us to refund the process as soon as possible.
                          Dear team,

                          I have made 2 imps transaction on 09th April 2018 for the amount rs.1000 for each transaction from my axis account to hdfc account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                          I contacted axis bank customer care, but no use.

                          Axis bank account no: [protected]
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                            G
                            gaurav brahmbhatt
                            from Pune, Maharashtra
                            Dec 15, 2016
                            Resolved
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                            Resolved

                            Address: 396580
                            Website: -

                            My name is gaurav brahmbhatt
                            My account number is [protected]
                            I sketched my card at petrol pump at 10 12 2016 in the evening
                            But the error accure and i tried twice time in my saving account money deducted but not receive by petrol pump. I informed them about the issue but they told that we have not receive any of the money from your account. Please help me to back my money.
                            Feb 5, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 05, 2017
                            Axis Bank Customer Care's response
                            Hi Gaurav,

                            Sorry for the trouble. We are looking into your concerns via dispute ID:[protected]. Please call us on our phone banking numbers:[protected]/[protected] in the next 2 - 3 working days to know the status.

                            Regards,
                            Axis Bank
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                              G
                              Gautam Nidhi
                              from Delhi, Delhi
                              Dec 15, 2016
                              Resolved
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                              Resolved

                              Address: Panipat, Haryana, 132103
                              Website: www.axisbank.co.in

                              I want to update my new registered mobile number. I am receiving alerts on my new mobile number but still that number is not updated in bank records. The toll free number for axis bank customer care gives the message that "please call from your registered mobile number". Please ptroortize my request & update the registered mobile number as "[protected]"
                              Feb 5, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 05, 2017
                              Axis Bank Customer Care's response
                              Hi Gautam,

                              You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, visit: http://bit.ly/2dDnqLA . Alternatively, please visit your nearest Axis Bank branch and submit customer request form.

                              Regards,
                              Axis Bank
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                                S
                                Shivaprasad Mamilla
                                from Hyderabad, Telangana
                                Dec 15, 2016
                                Resolved
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                                Resolved

                                Address: YSR, Andhra Pradesh, 516001
                                Website: axisbank.com

                                Hi,

                                There is a fund transfer from one account to other without funds in the account. When we inquired with bank people, they told like the customer is a know guy and asked to give acknowledge slip without transfer.

                                When we tried to contact bank person they are telling they are not responsible.
                                Bank : axis bank
                                Branch : kadapa, ap

                                Bank manager _ lakshaman ([protected])

                                Thanks
                                Siva
                                [protected]
                                Feb 8, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 05, 2017
                                Axis Bank Customer Care's response
                                Hi Siva,

                                Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details. Our executive will get back to you.

                                Regards,
                                Axis Bank
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                                  U
                                  umeshbhrt
                                  Dec 15, 2016
                                  Resolved
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                                  Resolved

                                  Address: 411015
                                  Website: retail.axisbank.co.in

                                  Dear sir,

                                  I have apply for a new cheque book 4 week ago, through atm twice. But not able to get it. I have also checked request status on net banking but no data avialable. Now i have applied through sms banking now.

                                  Kind request you to please provide asap as this is the only way to withdraw money from bank. Due to demonetisation i am running out to operate home.

                                  Thanks,
                                  Feb 5, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 05, 2017
                                  Axis Bank Customer Care's response
                                  Hi Umesh,

                                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

                                  Regards,
                                  Axis Bank
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                                    U
                                    umesh561
                                    from Jalandhar, Punjab
                                    Dec 15, 2016
                                    Resolved
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                                    Resolved

                                    Address: Ludhiana, Punjab, 142026

                                    I visted branch on thursday for withdraw my money rs 10000 manager of AXIS said me no cash available . Person came after me for withdraw cash manager gave him rs 20000. when i asked him why you are doing this partiality to me he started misbehave with me . kindly take a serious action against him. manager of AXIS bank near GOVT. SCHOOL doing partiality to me he gave money to their own known persons. please take serious action against him.

                                    pincode-142026
                                    my contact details
                                    AXIS customer
                                    name- UMESH GOYAL
                                    ac no- [protected]
                                    phone no- [protected]
                                    Feb 5, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    Axis Bank Customer Care's response
                                    Hi Umesh,

                                    We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. Please share the complete branch details. We’ll definitely take this up with the branch management.

                                    Regards,
                                    Axis Bank
                                    I want to change my registered phone number from your bank account my registered phone no. is blocked by the company and it is issued for someone else my new no. is [protected] so please change my phone no. as soon as possible
                                    Axis Bank Customer Care's response, Jan 5, 2017
                                    Verified Support
                                    Hi Boby,

                                    You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, please visit: http://bit.ly/2dDnqLA .

                                    Regards,
                                    Axis Bank
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                                      I
                                      iswar prasad tripathy
                                      Dec 15, 2016
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600126
                                      Website: www.axisbank.com

                                      Hi,

                                      I am holding an axis bank loan account from more than a year. for the first time due to some unavoidable circumstances, the loan emi for the month of dec (due on 5th of every month), couldn't be paid from my bank account.

                                      After that i got everyday 10-15 calls for payment. although i have called axis bank care to reinitiate the payment from my bank account with ref no:9886824, one guy called somesh (mobile:[protected]) called me multiple times and shwon very bad behavior multiple times. can you pls take quick action on him and ask him to call me and apologize for his behavior asap?

                                      Otherwise i will discontinue the loan account from axis bank and transfer to another bank. this is really very bad customer service from axis bank.

                                      Please take quick action, otherwise i am going to escalate this even to police dept if needed.

                                      Thanks,
                                      Iswar prasad tripathy
                                      Ph: [protected]
                                      Feb 5, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 05, 2017
                                      Axis Bank Customer Care's response
                                      Hi Iswar,

                                      Sorry for the trouble. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

                                      Regards,
                                      Axis Bank
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                                        Nishtha B
                                        from Chandigarh, Chandigarh
                                        Dec 15, 2016
                                        Resolved
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                                        Resolved

                                        Address: Chandigarh, Punjab, 160101
                                        Website: www.axisbank.com

                                        I am highly suffering from account inactivation from axis bank. From past 15 days, i have been calling them and not getting a single response from their side that what is wrong with my account why i am unable to transfer my money. I have tried their customer care numbers its of no use, a stupid tone everytime annoys me. I have also called their head office mumbai branch and one of the female executive without answering my queries had put my phone on hold for atleast 20 minutes with the similar stupid ringtone. I have been using axis account from past 2014. Recently, i had shifted my job and my company had opened a new salary account in rajpura "punjab" branch as per their company norms. All the documents related to my id proof have been submitted and its been more than 30 days my account is not activated yet. None of the executive from their branch had informed my company hr that it is not activated yet. Hence, the salary has been credited and now situation is i am unable to transfer my funds from my own account. I am calling them day and night but getting no response. I could not understand how they can be so irresponsible with their customers. I am really helpless at the moment as i am unable to use my own salary for my daily expenses.
                                        Feb 5, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2017
                                        Axis Bank Customer Care's response
                                        Hi Nishtha,

                                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

                                        Regards,
                                        Axis Bank
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