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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 496

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G
gaurav brahmbhatt
from Pune, Maharashtra
Dec 15, 2016
Resolved
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Address: 396580
Website: -

My name is gaurav brahmbhatt
My account number is [protected]
I sketched my card at petrol pump at 10 12 2016 in the evening
But the error accure and i tried twice time in my saving account money deducted but not receive by petrol pump. I informed them about the issue but they told that we have not receive any of the money from your account. Please help me to back my money.
Feb 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi Gaurav,

Sorry for the trouble. We are looking into your concerns via dispute ID:[protected]. Please call us on our phone banking numbers:[protected]/[protected] in the next 2 - 3 working days to know the status.

Regards,
Axis Bank
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    G
    Gautam Nidhi
    from Delhi, Delhi
    Dec 15, 2016
    Resolved
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    Resolved

    Address: Panipat, Haryana, 132103
    Website: www.axisbank.co.in

    I want to update my new registered mobile number. I am receiving alerts on my new mobile number but still that number is not updated in bank records. The toll free number for axis bank customer care gives the message that "please call from your registered mobile number". Please ptroortize my request & update the registered mobile number as "[protected]"
    Feb 5, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    Axis Bank Customer Care's response
    Hi Gautam,

    You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, visit: http://bit.ly/2dDnqLA . Alternatively, please visit your nearest Axis Bank branch and submit customer request form.

    Regards,
    Axis Bank
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      S
      Shivaprasad Mamilla
      from Hyderabad, Telangana
      Dec 15, 2016
      Resolved
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      Resolved

      Address: YSR, Andhra Pradesh, 516001
      Website: axisbank.com

      Hi,

      There is a fund transfer from one account to other without funds in the account. When we inquired with bank people, they told like the customer is a know guy and asked to give acknowledge slip without transfer.

      When we tried to contact bank person they are telling they are not responsible.
      Bank : axis bank
      Branch : kadapa, ap

      Bank manager _ lakshaman ([protected])

      Thanks
      Siva
      [protected]
      +1 photos
      Feb 8, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 05, 2017
      Axis Bank Customer Care's response
      Hi Siva,

      Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN along with the transaction details. Our executive will get back to you.

      Regards,
      Axis Bank
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        U
        umeshbhrt
        Dec 15, 2016
        Resolved
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        Resolved

        Address: 411015
        Website: retail.axisbank.co.in

        Dear sir,

        I have apply for a new cheque book 4 week ago, through atm twice. But not able to get it. I have also checked request status on net banking but no data avialable. Now i have applied through sms banking now.

        Kind request you to please provide asap as this is the only way to withdraw money from bank. Due to demonetisation i am running out to operate home.

        Thanks,
        Feb 5, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 05, 2017
        Axis Bank Customer Care's response
        Hi Umesh,

        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

        Regards,
        Axis Bank
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          U
          umesh561
          from Jalandhar, Punjab
          Dec 15, 2016
          Resolved
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          Resolved

          Address: Ludhiana, Punjab, 142026

          I visted branch on thursday for withdraw my money rs 10000 manager of AXIS said me no cash available . Person came after me for withdraw cash manager gave him rs 20000. when i asked him why you are doing this partiality to me he started misbehave with me . kindly take a serious action against him. manager of AXIS bank near GOVT. SCHOOL doing partiality to me he gave money to their own known persons. please take serious action against him.

          pincode-142026
          my contact details
          AXIS customer
          name- UMESH GOYAL
          ac no- [protected]
          phone no- [protected]
          Feb 5, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 05, 2017
          Axis Bank Customer Care's response
          Hi Umesh,

          We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. Please share the complete branch details. We’ll definitely take this up with the branch management.

          Regards,
          Axis Bank
          I want to change my registered phone number from your bank account my registered phone no. is blocked by the company and it is issued for someone else my new no. is [protected] so please change my phone no. as soon as possible
          Axis Bank Customer Care's response, Jan 5, 2017
          Verified Support
          Hi Boby,

          You can register/update your mobile number by visiting your nearest ATM or Branch. In order to know the steps to register/update your mobile number at the ATM, please visit: http://bit.ly/2dDnqLA .

          Regards,
          Axis Bank
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            I
            iswar prasad tripathy
            Dec 15, 2016
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600126
            Website: www.axisbank.com

            Hi,

            I am holding an axis bank loan account from more than a year. for the first time due to some unavoidable circumstances, the loan emi for the month of dec (due on 5th of every month), couldn't be paid from my bank account.

            After that i got everyday 10-15 calls for payment. although i have called axis bank care to reinitiate the payment from my bank account with ref no:9886824, one guy called somesh (mobile:[protected]) called me multiple times and shwon very bad behavior multiple times. can you pls take quick action on him and ask him to call me and apologize for his behavior asap?

            Otherwise i will discontinue the loan account from axis bank and transfer to another bank. this is really very bad customer service from axis bank.

            Please take quick action, otherwise i am going to escalate this even to police dept if needed.

            Thanks,
            Iswar prasad tripathy
            Ph: [protected]
            Feb 5, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2017
            Axis Bank Customer Care's response
            Hi Iswar,

            Sorry for the trouble. Please share your concerns with us at http://bit.ly/2dZ5X0W and our executive will get back to you.

            Regards,
            Axis Bank
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              N
              Nishtha B
              from Chandigarh, Chandigarh
              Dec 15, 2016
              Resolved
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              Resolved

              Address: Chandigarh, Punjab, 160101
              Website: www.axisbank.com

              I am highly suffering from account inactivation from axis bank. From past 15 days, i have been calling them and not getting a single response from their side that what is wrong with my account why i am unable to transfer my money. I have tried their customer care numbers its of no use, a stupid tone everytime annoys me. I have also called their head office mumbai branch and one of the female executive without answering my queries had put my phone on hold for atleast 20 minutes with the similar stupid ringtone. I have been using axis account from past 2014. Recently, i had shifted my job and my company had opened a new salary account in rajpura "punjab" branch as per their company norms. All the documents related to my id proof have been submitted and its been more than 30 days my account is not activated yet. None of the executive from their branch had informed my company hr that it is not activated yet. Hence, the salary has been credited and now situation is i am unable to transfer my funds from my own account. I am calling them day and night but getting no response. I could not understand how they can be so irresponsible with their customers. I am really helpless at the moment as i am unable to use my own salary for my daily expenses.
              Feb 5, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2017
              Axis Bank Customer Care's response
              Hi Nishtha,

              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W for us to assist you.

              Regards,
              Axis Bank
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                J
                jagadeesha S E
                from Delhi, Delhi
                Dec 15, 2016
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 91
                Website: www.google.com

                I jagadeesha s e customer i'd,[protected], i am using mobile app it is working good, but while booking of tickets at redbus after entering card no, followed by cvv no, exp date, alarm is showing your mobile no is not registered kindly help to book online, how need to come out of issues call to my cell no [protected],
                Jagadeesha. [protected]@msnlabs.com
                Regards
                Jagadeesha
                Agm msnlabs
                Feb 5, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 05, 2017
                Axis Bank Customer Care's response
                Hi Jagadeesha,

                Sorry for the trouble. Please write to us at http://bit.ly/2gulbtN from your registered email ID along with the transaction details. Our executive will get back to you.

                Regards,
                Axis Bank
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                  R
                  from Nagpur, Maharashtra
                  Dec 14, 2016
                  Resolved
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                  Resolved

                  Address: 440014
                  Website: Axis bank

                  On 05/12/2016, i made an online transaction with sndl, nagpur. The transaction was made through mobile app of sndl nagpur and the payment of rs 2800.00 was paid through net banking. The transaction no is[protected]/ essel utility distribuit.
                  The amount of rs 2800.00 was debited from my a/c immediately but the amount is still not credited in sndl nagpur.
                  Kindly, look into the matter at the earliest.
                  Feb 5, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Dec 09, 2016
                  Ab Industry's response
                  Teller dealy to delivery cash more than 1.30 hour wait for bank permosses
                  Verified Support
                  Jan 04, 2017
                  Axis Bank Customer Care's response
                  Hi Ramesh,

                  We apologise for any inconvenience caused. Please write to us at http://bit.ly/2gulbtN along with the transaction details and the account details. Our executive will get back to you.

                  Regards,
                  Axis Bank
                  Teller dealy to delivery issue cash more than 1.30 hour wait foe bank permosses
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                    N
                    nani8015
                    from Avinashi, Tamil Nadu
                    Dec 14, 2016
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                    Address: Chennai, Tamil Nadu

                    My name is gogula karunakar, currently i am using credit card. My account no.[protected]. I got one message from axis bank i. E, payment of rs.1599 due on 15/12/2016, minimum due of payment of rs.100.
                    Actually i am not purchasing any item from credit card, but i got this above problem. Please look on that issue asap
                    So, please find the attached file.
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
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                      R
                      rohit4188
                      from Mumbai, Maharashtra
                      Dec 14, 2016
                      Resolved
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                      Resolved

                      Address: 400068
                      Website: consumercomplaints

                      I rohit m. Prajapati having a/c[protected] no. At dena dahisar east branch
                      Today i went axis bank atm borivali west opp. Bhagwati hospital to withdraw rs.2000 through my dena debit card. I got slip mentioned transaction denied (Time.12.39 pm) and didn't get cash. I left n then recieved sms from dena bank stated it was debited. Requesting to do needful please.
                      Feb 6, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 05, 2017
                      Axis Bank Customer Care's response
                      Hi Rohit,

                      Sorry for the trouble. Please liaise with the account holding bank for any further assistance.

                      Regards,
                      Axis Bank
                      Dear sir I hv a saving account in your bank and having credit card no [protected] expired on 12Dec 2016 Sir I want to change my address pls send my statement to my new address Flat no.5 pocket A5 sector 17 Rohini near newly constructed govt school

                      Didn't get cash from atm n still debited - Comment #2617318 - Image #0
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                        A
                        anisha mahapatra
                        from Brahmapur, Odisha
                        Dec 15, 2016
                        Resolved
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                        Resolved

                        Address: 760001

                        I have submitted all the necessary documents on 04.12.2016 at the axis bank and i was promised to open an account with in 12th December but still that account is not ready yet and also they continuously delaying the procedure till date 15.12.2016, also they are saying it will take a longer period to open my account and so i cant get my salary all though i have a necessary.
                        Feb 9, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 05, 2017
                        Axis Bank Customer Care's response
                        Hi Anisha,

                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details and our executive will get back to you.

                        Regards,
                        Axis Bank
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                          S
                          Santosh Sinde
                          from Jamnagar, Gujarat
                          Dec 14, 2016
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                          Address: 382440

                          Dear sir,
                          Myself Sinde Ssntosh, My debit card is going to be exp.in Dece-2016
                          My old card no.-************6715.
                          Kindly send me a renewal debit card At following Address

                          Address-
                          Santosh Rameshbhai Sinde
                          Patelvas, behind Ramji Temple, Lambha gam
                          Phone no.[protected]
                          Please send me reply at my id-sindesantosh.[protected]@gmail.com
                          Thanking you
                          regards
                          Santosh Sinde
                          Axis Bank customer support has been notified about the posted complaint.
                          Ek mahina ho gya he account open nhi hua
                          Name:- (sushila jain) (Senior citizen )
                          Branch:- uklana mandi
                          Pin code:- 125113
                          Application number :- [protected]

                          Please reply on [protected]@gmail.com
                          Or [protected] (bajrang jain)
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                            A
                            Abhishek Yati
                            from Allahabad, Uttar Pradesh
                            Dec 13, 2016
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                            Address: Lucknow, Uttar Pradesh, 226010
                            Website: Axis bank

                            300 rs debited multiple times from my account without any confirmation and there is no brief details available in statement so i just want my money back in my account and i want to the reason of amount deduction .
                            Bank name- axis bank
                            Customer id[protected]
                            Reason showing in statement is pos emvonus st.dt. so tell me the full details of the reason and what is this
                            Axis Bank customer support has been notified about the posted complaint.
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                              H
                              Hari28
                              from Korampallam, Tamil Nadu
                              Dec 13, 2016
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                              Address: 605001

                              I hv a current ac and edc machine with axis bank. My customer ID[protected].

                              On 12th Dec I did a settlement for 90k and on 13th Dec again for 8k.

                              Today 14th Dec and time 4pm still these payments are not credited. Bcos of this poor service from axis am not able to support digital transactions. hv reached customer service for atleast 20 times and by waiting atleast 20 mins in queue. And also I deposit two cheques in my home branch for clearance on 9 th Dec even those payments were not credited. Wherein I issued 2 cheques worth 9000 each for my vendors dated 12th Dec and it has been cleared though they are not working today 13th Dec . Bcos of axis unprofessional and poor service I hesitate to receive digital mode of payments to avoid unnecessary tension and frustration
                              Axis Bank customer support has been notified about the posted complaint.
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                                R
                                roshabdul
                                Dec 13, 2016
                                Resolved
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                                Resolved

                                Address: 122002

                                Dear sir
                                This is abdul kalam belong from araul kanpur nager
                                My contact no [protected]
                                Last mont on date 10-11-16
                                I was in my home town and i apply for open an account axis bank bhilaur kanpur nager on same date i was apply that account and i summit a cheque of 4000 rs
                                To the bank but till date[protected]
                                I don't had that bsnk account and my cheque wad clear by my bank
                                Bank of baroda so its my worst experience to open account
                                So ig is possible plz tell mr what solutions from axis bank
                                Feb 4, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 04, 2017
                                Axis Bank Customer Care's response
                                Hi,

                                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2dZ5X0W along with the complete branch details for us to assist you. We regret the delay in responding to you.

                                Regards,
                                Axis Bank
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                                  K
                                  Kumaraxis
                                  from Ambur, Tamil Nadu
                                  Dec 13, 2016
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                                  Address: Chennai, Tamil Nadu, 600001
                                  Website: Axis

                                  Dear team,

                                  On 10th am used to swipe my debit card amt of inr 540 but while transaction it was rejected but my amount is debited but still now that amt is not reversed to my act but i got just msg from axis that amt is revered. Kindly look at this issue and reverse my cash in to my act immediately and tks.

                                  Transaction date : 10.12.16 and amt : inr 540/ shop name : balaji oil trader.

                                  My bank act no : [protected] and customer id no :[protected]
                                  +4 photos
                                  Axis Bank customer support has been notified about the posted complaint.
                                  even I am facing the similar issue that amount got debited but transaction failed.Got the msg saying that amount is reversed but haven't got any refund
                                  Acnt no. [protected]
                                  Axis Bank Customer Care's response, Jan 5, 2017
                                  Verified Support
                                  Hi Ritika,

                                  Sorry for the trouble. We are in receipt of your concerns via mail number: 14085420 dated December 14, 2016 and will get back to you shortly on your registered email ID.

                                  Regards,
                                  Axis Bank
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                                    rajeevasar
                                    from Budhana, Uttar Pradesh
                                    Dec 13, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bagpat, Uttar Pradesh, 250611

                                    R/sir
                                    I m working junior engineer in indian railway, sir i have an a/c in baraut branch utib0002688 located in district baghpat in up.
                                    Sir today i deposits a 2 lac cheque in this branch, but any staff do not receive it by stamp or any receipt to given me for deposits this cheque, they told me thrown this cheque outside in box, sir if this cheque lost, who is responsible.. Also staff behavior is not good.
                                    Sir according to my opinion it should be given receipt to customer, after it should be entered in box.
                                    Feb 6, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 05, 2017
                                    Axis Bank Customer Care's response
                                    Hi Rajeev,

                                    We have made a note of your concerns in this regard and the same will be shared with branch management. Sorry for the trouble.

                                    Regards,
                                    Axis Bank
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                                      Kumaresh Pacific
                                      from Ambur, Tamil Nadu
                                      Dec 13, 2016
                                      Resolved
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                                      Resolved

                                      Address: 600001
                                      Website: Axis

                                      Dear Team,

                                      On 10th am used to swipe my debit card amt of Inr 540 but while transaction it was rejected but my amount is debited but still now that amt is not reversed to my act but I got just msg from axis that amt is revered. Kindly look at this issue and reverse my cash in to my act immediately and tks.

                                      Transaction date : 10.12.16 and amt : Inr 540/ shop name : Balaji oil trader.
                                      +2 photos
                                      Feb 5, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 04, 2017
                                      Axis Bank Customer Care's response
                                      Hi Kumaresh,

                                      Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you. We regret the delay in responding to you.

                                      Regards,
                                      Axis Bank
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                                        N
                                        NaveenRaj04
                                        from Delhi, Delhi
                                        Dec 13, 2016
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                                        Address: 560001
                                        Website: Axis Bank

                                        I have opened recurring deposit with Axis bank and selected auto-debit date as 7th but the bank is deducting it on 1st and making me fool stating that I have selected standard instructions as 1st. Please help.

                                        Axis Account Number: [protected]

                                        Recurring Deposit Account Number:[protected]

                                        Please do the needful at the earliest.

                                        Regards,
                                        Naveen
                                        [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
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