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Axis Bank Complaints & Reviews

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Last updated Apr 22, 2024
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 513

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A
archananiruddha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior from axis bank employee of nerul navi mumbai branch

Address:Mumbai City, Maharashtra, 400706
Website:www.axisbank.com

I have went to axis bank, nerul navi mumbai branch (Address : shop no g-01 to g-03, haware centurion mall, plot no. 88-91 sector/19a, nerul, east, navi mumbai) to do rtgs...
Employee there she took rtgs slips stamped on it and gave me... When i asked till what time it will be done she said by 4 pm... After 4pm as well it was not done so i went bank that time lady's named "suvidha" behavior was really very very cheap......
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D
DrSuman Ghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised credit card charges

Address:Hooghly, West Bengal, 712248

Query received from the website for - debit / credit cards / prepaid cards.
Please contact the customer.
Axis bank - log a query form
* marked fields are mandatory
Axis bank - grievance redressal - first level form
Typpe of query : debit / credit cards / prepaid cards
Product name : credit card
Query related to : transaction dispute
Sub query related to :
Exisiting cust...
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A
Amul Gautam
from Delhi, Delhi
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Insurance

Address:Ghaziabad, Uttar Pradesh
Website:axisbank

Dear Sir/Mam
My name is Amul goutam, contact no:[protected].
my father had a account in axis bank in raj nagar branch, ghaziabad u.p.
my father had an fatal accident in dec. 2015 and he is no more now and after some time i went to the axis branch and submit the application for accidental death claim insurance and i have done all the documents procedure and needful things in feb. 2016.
so, after submitting the application...
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A
Antony Godwin
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction got cancelled yet wrong debit of Rs.2000/-

Address:Bangalore, Karnataka, 560095

Service request number: 21883068, 23470064

I am a so called priority customer of Axis Bank.

There was a transaction made on April'16 for 20, 000. Though the transaction says successful, I didn't receive any amount in the ATM.

As per their request I raised a dispute form and produced other evidences.

After constant followup after so many months, Nowin Jul'16 they say that they cannot...
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C
Cvakumar_1987
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Process violate

Address:600091

Hi,

This is sivakumar form Chennai.. I am LIC credit card hold, by regular using reward it will automatically add to my account..
So I redemmed my reward points as per LIC catalog.

They sent out courier for AXIS bank GIFT worth 1000rs.. But I Called to LIC customer care they are saying check with AXIS bank Prepaid card department, checked with axis bank gift card and prepaid card department they are...
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D
Deepak arun kumar
from Alwaye, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer care and technical team

Address:Chennai, Tamil Nadu, 600087
Website:www.axisbank.com

I made a money transfer of rs. 10750 using axis bank mobile application. Since timeout its unsuccessful but the bank debited 10750 from my account, since it is emergency i made a call to their customer service and they said within 48hrs it will be credited back into my account. It has been more than 48hrs but i have not received my money back into my account. Again i called the customer care asking for solution they asked me to wait for another...
+1 photos
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V
vinod manchandia
from Jaipur, Rajasthan
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Non receipt of a/c statement

Address:Jaipur, Rajasthan, 302001

I am a savings account holder of axis bank ltd. my a/c no. is [protected]. bank is not sending a/c statement since mar, 15. in this regards i send an email, but no response recd from axis bank ltd....
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A
aaaccc
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque book and atm card not issued

Address:Sangrur, Punjab, 148001

Dear sir,

I have a saving bank a/c no.[protected] running in the name of parkasho devi w/o kasturi lal, sangrur. When, i went to the bank.
The bank employees do not give me correct information about my cheque book & atm. Always, they said, you will receive your cheque book & atm within one or two days.
But i did not receive no cheque book & atm yet.

I have also a bank account in axis bank...
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Address:Kamrup Metropolitan, Assam, 781038

On 26th july 2016, i have deposited and amount of rs.5000/= through net banking account [protected]. The amount was deducted from my sbi account but it was not added to the credit card account no. [protected] having card number [protected]. So please update my credit card account for any issues to evolve. Till date it was not updated.

Regards
Arup nama das
[protected]...
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S
snehasingh1910
from Washim, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental hrrassment from customer care

Address:Pune, Maharashtra, 411014
Website:www.axisbank.com

I am tired of axis bank people calling me every single day for mr. binu soman, who gave my reference to take some loan. i never signed any document or was informed regarding the same. why is axis bank giving loans without doing background check. i am sick and tired of people from axis bank, who are calling me and saying we will call you and you will answer the phone. this is what a guy named as satish bakul or amit adsul (don't know which...
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D
dominic.p
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change mobil no

Address:Chennai, Tamil Nadu

Dear sir
My name is s. dominic prakasam. iget personal lone from your axis bank. for sms and other custamer activeity i used maobil no [protected]. but now that number was expried. so i want to change my mobile no.
My new no is [protected]. please register it.
My personal lone ac no is ppr[protected]

Thanking you

S. dominic prakasam...
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C
charulka
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Registered Mobile no Updation

Address:501218

I got the sms alerts and whenever i transact money from atm to my registered number but i am unable to use internet banking as every time it gives error that my number is not registered .kindly help my no is[protected]...
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J
Jayati Jain
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis bank credit card fraud over phone

Address:New Delhi, Delhi, 110024
Website:www.axisbank.com

Dear sir,

This is to apprise you & lodge an axis bank card fraudulently used complaint.

Please note the following :-
1. I received a phone call 19th july 2016 on my mobile no. [protected] from mobile no. [protected] it was 2.35 pm. There was a lady voice she introduced herself as ms. Divya singh from axis bank.

2. She suggested that my 5000 rewards point accumulated so far are going to lapse....
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K
KALIMUTHU180691
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card harassment after settlement

Address:Chennai, Tamil Nadu, 600089
Website:AXISBANK.COM

Myself has made the one time settlement against my credit card : [protected] on 14.03.2016 and that time bank staff had given the settlement letter and confirmed your card issue was now closed no one contact you further for payment. but suddenly yesterday night police was came to my house and inquired about the credit card and i have clearly informed them "i have already done the settlement and shown the letter also" but the police...
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A
anilkumar N
from Malkangiri, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home loan-axis bank

Address:Krishna, Andhra Pradesh
Website:www.axisbank.com

Axis bank charged excess roi for my home loan.in feb 2009 i was taken 29, 30, 000/- and closed this loan in feb 2015. during this 6 yrs period i have paid emis for more than rs 24 lacs. also paid around rs 25 lacs for loan closure as per their demand. bank has charged excess my hard earned money by changing roi several times on the name of rbi permission.
Roi at the time of loan taken 8.75%
Roi changed several times later on...
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A
alokedas
from Mumbai, Maharashtra
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My debit card has been broken

Address:743249

Dear sir, i beg most respectfully to state that, i sri subir mondal from gaighata is your axis bank consumer. last day 23/07/2016 my debit card was broken in my pocket. so please suggest me to get a new debit card as soon as possible. My axis A/C no [protected], Customer ID[protected],...
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M
Mayank mittal@@11
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff complaint

Address:Udham Singh Nagar, Uttarakhand, 262405

My current account is in axis bank, Pandri.Uttarakhand. Axis bank's staff done my account upgrade (reason Unknown ) now I am being charged regularly. Please reverse this charges and do needful against who is involved in this.

Thank you
Manju mittal
Shreyas collection
Ac no . [protected]...
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D
Deep1025
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Registered contact number not showing in axis internet banking (axis request # 23758062)

Address:122001
Website:www.axisbank.co.in

I am an axis customer and the registered email id is deepti. [protected]@gmail.com (As cannot share my contact number here). Recently i have updated my contact number by visiting the branch/atm and i get all my transactional messages/ netsecure code on the updated number only.

But still the contact number which i see on my axis bank net banking profile is +91 [protected] the previous one which is no more active from past 3 years.br...
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V
Vipul VADORN
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Most terrible banking service experience with axis bank.

Address:Jaipur, Rajasthan, 302018
Website:AXIS BANK

Sub: most terrible banking service experience with axis bank.
Dear sir,
My name is vipul jain and i have a current account in the gopalpura, jaipur axis bank branch. my account is in the name of ‘vadorn’ which is my sole proprietor firm. account number for the same is [protected].
On july 1, 2016, i received a call from my axis bank branch (gopalpura, jaipur) that someone was illegitimately trying to make payments...
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N
Naveen Bohra
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card interest and other charges

Address:380014
Website:www.axisbank.com

Dear team,

My card no. Is [protected].
In june i have paid inr 60k before due date which was 8th june 2016. System has charged me bonus charges for auto debit, late payment fees and interest +st.

I want to know why i have been charged with interest and other charges whereas i have settled my due well in advance.

I called at customer service 2 times ans waited for 20-30 min each time...
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