Axis Bank Complaints & Reviews

Each & everytime i use axis bank debit card in restaurants, petrol pumps i am charged 14.38, 14.37, etc etc rupees. When i am already paying quarterly, annual charges on cards & xyz charges on fckin debit card. Why is the money charged from us for using axis bank debit cards? Instead of getting cashback we are charged more. Its better to switch to other bank now, as all my family members are facing the same problem with axis bank.
It has become worst now & neither they have any answers when we go to bank & ask for the account deductions of the message what we get, but are not there in bank records.

I am very dissatisfied from this bank service. I applied the credit card and i have got msg your credit card dispatched and receive the card today daily from 1 week but i have no receive my card. I have daily receive the same sms. Yesterday i received the call from credit card excucative today you have receive the card but that fake call.

Sindhu kushwah
Mob - [protected]
Ref no[protected]

Please change my registered mobile number to[protected] as the current registered number is blocked.

Just a few minutes ago a woman introducing herself as. Your staff called. Me from [protected] and started to misbehave and humiliate me with scathing words with a false allegation that i blacklisted her previous number which is totally false as i have no idea about blacklisting and i never do anyone such. When i wanted proof she unreasonably told rubbish and shouted and asked me to visit her branch some ajc base road kolkata etc. She refused to listen my view. Her behavior shocked me and mentally tortured me.
I have strong objection to it and i tell you to send me the details if you have any in support of such allegations and also send the details of the employee at the earliest.

Customer id : lpr[protected]
Mobile number : 91-[protected]

Hi i want to complaint regarding your customer care executive behaviour i am using your product loan against property. Past few month one of my instalment get bounce after that we have paid two more instalment to bank but the team you have to call customers to remind there pending instalment there behaviour is not good they talk like that we have taken personally loan from them most of the time they harass us a lot they talk like (Tu paise kab bharay ga, tairko hum police mai krwa daigay) they threats us a lot, who will responsible if somebody do wrong with with life due to your threats. I am central government servant and if my number get switch off they start talking rude with my seniors (Because secondary number was taken by your bank is my office number) this time i will going to file a case against you guys. I am having a proper regarding of your customer care executives. Till you will not solve my problem we will not pay your pending instalment.

I have a credit card no. [protected] of your bank in the name & style of Ganga Sharan Singhal.
Please noted that Total due Amount against credit card bill of dtd. 20.05.2016 was Rs. 35316.87 and the
due date for payment for the same is 09.06.2016. On dated 08th June'2016, I called your customer care
executive and request him to convert the purchase of Rs. 25700/- of dtd. 19.05.2016 in to EMI and asked
him about the balance payment to be payable by me as on due date is 09.06.2016. As the total bill
amount is Rs. 35316.87 and after less the purchase of Rs. 25700/- ( already requested to convert into
EMI) Balance payable amt. Comes to Rs.9616.87 . But your executive told me to pay atleast minimum due
amt. which is Rs. 10686/-, So I paid Rs. 10686/- only on dtd. 08.06.2016. But when I recd. the bill of
dtd. 20.06.2016, I am shocked due to the debit interest charged to me i.e Rs. 2462.59+ S.Tax . There is
the mistake of your executive who talked to me on dated 08.06.2016 and didnot convert the purchase of
Rs. 25700/- in to EMI on dtd. 08.06.2016 ( before due date). Now the question is that, in case the
mistake of your executive then why I beared these charges ( To Confirm please cheque the recorded calls
of 08.06.2016 done by me by my registered mobile no. [protected] to your customer care executive ) .
After that I called your customer care executive several times regarding this mistake and request them
to reversed the debit interest charges, but every time they take the request but reversal not made till
date.

I hereby request you to take the necessary action to reverse the above mentioned charges on urgent
basis and take the action against your executive also who attended my call on 08.06.2016 as he do not
repeat this type of mistakes in future .


This type of mistakes put the black spots on the working of Axis Bank Customer Care Executives, but as
my faith on Bank, I am waiting for the favourable reply from you.

Hi,
Yesterday evening on 5 Aug_2016 at 4 o'clock i received a massage that your card has been blocked. Today in morning when i went to nearest Axis bank they also did not help me and said their system is not working from last 3 days so kindly contact other branch at customer care i am not able to contact because IVR is not connecting to CCE.
Plz Hlp

Hi,
I am employee in Cognizant Technology Solutions.I have salary account in axis bank holding account number [protected].Last month I applied for meal card in axis bank.I was informed by the RM Mr.Santosh Samantray that it will get activate in 2 to 3 business days once I submit all the required documents and receive the Meal card kit.I got the meal card from axis bank and submitted all the required documents on July 20 2016.Till date meal card is not activated.Daily I am calling to Mr.Vivek who is point of contact for meal card activation.He is not having process knowledge and bluffing the customer.I also mail to nodal officer Mr. Ashok Ramakrishnan few days before but there is no response.Please do the needful for meal card activation at the earliest time.

Regards,
Meer.

I took a personal loan from Axis Bank in the end of March 2016, at the time of signing the kit they gave me details and told me rate of interest shall be upto maximum of 18% and after getting the loan and receiving the welcome kit it was mentioned 24% and also i received the loan amount on 25th march 2015 and after 10 days they deduct the first EMI from account on 5th April 2016.
The system of Axis Bank is not so good.

I kind request you to look into this matter and resolve my queries.


Thanks & Regards

Alok Kumar Sharma
+91-[protected]

I m govt employees work at Indian army.. my axis account number [protected] its a salary account on Aug 2nd 12000 thousand rupees wdl of my account without any information with me . Cash wdl from Delhi. I m on leave and spend leave with my families in jalandhar. Bank staff not take any responsibility to pick the frauders. If my money is not refund with me. Then I will take action .

I am complaining about PAN no AGPPJ1764M and I have not received my Form 16A for the assessment year 2016-17 and when I filed the Return I could not get the refund of TDS deducted because either the amount has not been deposited with the income tax department or the return has not been filed by the bank. My branch is Greater Noida Branch in Uttar Pradesh. My account no is[protected]. You can reply me at [protected]@gmail.com

I have account in axis bank but it was inactive from long time and every day i got 1 sms with message remain 36 rs in your account but from 2-3 days sms are comes with -15000 rs.
How it could be possible?
I have visited nearest branch and they say your account is current account that is inactive, you have to pay.

But i don't get any kind of notification regarding negative balance. It is first message with -15000.

Please help me...

I am applying home loan at ur Amravati axis bank before 1 April 2016, my loan handling ur bank executive, as per ur bank advocate and ur noms i am submitted all document, as per ur bank manager say loan get sanction from 1 month before still ur bank not give any information regarding my home loan status, i am demanding for my original document still ur bank manager not giving my document, i[censored]r bank not able to give me loan still, bank deducting alll processing fee from account .please help about case

We have our Corporate account with Axis Bank Padam singh Road Karol Bagh, there is a person by the Name of Rupesh Kumar Singh (Mob No [protected] + [protected] ), unfortunately who is Taking is taking care of my Company Account . he is very irresponsible Man he has lost my Internet Banking Document which i have given for Internet Banking & now 2 yrs to go he still not updated my Email id for Every Month Statement, every time i have to call 8-10 Times for Bank Statement and he always Refused my call and after 1-2 days he always Provided at last moments, now i am asking for July 2016 Statement for last 2 days again he refused my call, i have complain about rupesh to other person in same bank but no response, i am fed up with this Person & this Bank Also very worst bank ever i have seen ...

Hi
my name is yogendra singh and i have done a transaction on 06/07/2016 amount of 15000
but the beneficiary person did not get any money and for this process one month is over.
Regarding this issue i talked to customer care and in bank also but still i did not get any response from axis bank, and i raised two complaint for this but still its pending
please look into this immediately

name - yogendra singh
contact number- [protected]
acc number- [protected]
complaint no[protected]

please do it fast.

On 6th July 2016 i had done transaction of Rs.3400/- but the transaction had got failed but amount was deducted from Lime Wallet. I raised the complaint on same day and the complaint number is[protected].

Late on after few days Lime wallet asked they want proof from merchant that the transaction has been failed and the amount has been not received by them, so i mailed the proof to lime wallet. But still my money has not been refunded every time when i ask the status through mail i get robotic from saying "Dear Mr.

Thank you for your email.

I apologize for the inconvenience you’ve had to face

I acknowledge your email regarding the failure transaction of Rs. 3400/-. A request for your query with reference number[protected], has already been raised and the issue is under process. Once we get the update from the concerned team, we will update you with the same. Kindly bear with us until then.

Appreciate your co-operation and patience.

In case you have any queries pertaining to Lime you can e-mail us on [protected]@axisbank.com or call us on our toll free number:[protected].


Best Regards,
Malini
Axis Bank
Customer Support"

So total 1 Month passed i am getting same reply from them.

My Mom planed to have a fixed deposit . However, the bank manager of Axis bank- Madhyamgram (code 379181) convinced my Mom to put money in "Life Gain plus 20 participating plan". As told to her, she has to put money for six years and then can get the return after completing six years. Policy statement only was provided after one an d half years after multiple follow ups.
Policy no[protected]
Now, she went to Bank after making last payments hoping to get the money back. However, she was told that this plan is for twenty years and can't be withdrawn. The completely manipulated and provided incomplete policy details during onboarding. As my Mom is not that educated, she agreed and took up the policy that time with trust that she had on bank.
As per the bank guys now, money back can only happen after 20 years. As she had the need of money, she asked the BM to surrender the same hoping that at least she can get back the money paid towards insurance just deducting the bonus or so. However, they told that surrender value is only 30 % of the total amount paid. Seriously, IN 2011, if she would have just taken the FD it would have been 150% by now.
These nonsence guys fooling customers to the core . Don't trust Axis bank or Max insurance.

Expecting a clarification from the authorities.

To,
The cnbc awaaz ltd
New delhi

Sub : complaint against axis bank - ghaziabad, u. p.


Respected sir/ madam,

Thank you very much for making a such a good show pehredar, i love your show and regularly watching. its really give us power to raise our voice against corrupt or bed companies who forget their services after selling products.

I am amul goutam belongs from delhi, i want lodge complaint against axis bank of gautam budh nagar branch, ghaziabad. the case was approx 7 months ago.
Actually my father had an account in axis bank, ghaziabad, u. p. and on dec.2015 my father had a fatal accident and he is no more now. so after some time i claimed the accidental claim insurance on axis bank and i have done all the document procedure correctly and needful things for that in feb.2016. and the member of axis bank told me that the amount will be credited in after 2, 3 months but now it is already have been more than 7 months but i did not get it yet and every time when i asked in axis bank regarding it, they are always giving me excuses and not giving any satisfied answer.

Kindly help me regarding the same. i will be very grateful to you.

Amul goutam
[protected]

I have went to axis bank, nerul navi mumbai branch (Address : shop no g-01 to g-03, haware centurion mall, plot no. 88-91 sector/19a, nerul, east, navi mumbai) to do rtgs...
Employee there she took rtgs slips stamped on it and gave me... When i asked till what time it will be done she said by 4 pm... After 4pm as well it was not done so i went bank that time lady's named "suvidha" behavior was really very very cheap... I did four rtgs transaction from which were axis bank and remitter bank is axis bank... I was not aware axis to axis rtgs is not there instead other transfer form i have to fill... While telling this that lady said how i dont know this i should ask someone from my company or i should ask my boss... And that too in a very rude manner... Is this a way to speak to customer???.,... And if it like that why that stupid lady dint told that time itself that axis to axis transaction cant do rtgs... Instead teaching me she should have mind her own business... And she called up security guard asking who gave entry without her permission... Lady wht she consider herself... I have never ever experinced such a rude behavior in any other banks like hdfc, icici, boi, rbl... These banks people are very polite and gentle... Its not only me there are many people i know who are irritated with this bad lady suvidha in axis bank nerul branch ifsc utib0001365

Query received from the website for - debit / credit cards / prepaid cards.
Please contact the customer.
Axis bank - log a query form
* marked fields are mandatory
Axis bank - grievance redressal - first level form
Typpe of query : debit / credit cards / prepaid cards
Product name : credit card
Query related to : transaction dispute
Sub query related to :
Exisiting cust :
Customer id : [protected]
Customer name :
Account number :
Email id : [protected]@gmail.com
Landline number :
Office number :
Residence number :
Mobile number : 91-[protected]
City/state :
Branch :
Comments : i have not received the following refunds - 1) booking no : nh[protected] refund processing date : may 20, 2016 refund reference number :[protected] refund amount : 14, 722 2) booking no : nh[protected] refund processing date : may 21, 2016 refund reference number :[protected] refund amount : 7, 311
Although i had to pay in both the cases according to last platinum card statement (19.05.2016 -18.06.2016).
Again they have charged 43000 this month in the statement without showing any data,
Please make arrangement for the due refunds as early as possible and make the updates available both to my email and mobile no.