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Axis Bank Complaints & Reviews

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Last updated Apr 22, 2024
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Axis Bank
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Axis Bank Phone Numbers

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1800 103 5577
2501
1147
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+91 22 2764 8000
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Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 515

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B
brucelus
from Mumbai, Maharashtra
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Cibil score reduced

Address:Chennai, Tamil Nadu, 600088
Website:Axis BAnk

Good morning team,

I have maintained credit card from axis bank and made payments properly without arrears, however recently i applied for personnel loan/ credit card from other banks since my credit card and loan application has been declined due to poor cibil score, i had a higher cibil score when i was don’t have credit card from axis bank, you folks spoiled my credit worthiness, please provide the detailed clarification...
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J
Jaydip offer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travel currency card - usd card

Address:411052
Website:www.axisbank.com

I have received a mail saying that your card has been blocked due to security reasons. When I visited the Karve Nagar, Pune branch from where I have issued my card, the staff misguided me saying that they dont have card in stock. i visited the suggested branch near by that location and I was again insulted at the other branch.
The service is very pathetic at bank. They even dont know the exact procedure to re-issue the card. Forex...
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H
Hitesh Notani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reward points cheat

Address:Thane, Maharashtra, 421002

Axis bank is just cheating their customers by saying they will get reward points for their every 200 spent...when u call customer care each time u call u will get different different ans for ur questions of reward point I.e one will say u get 5 point for 200 spent other will say 4 point n so on continues different ans. And at end u will hear sir terms and contion have change...on other side HDFC and other banks are providing good service...so...
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P
Pragya Semwal
from New Delhi, Delhi
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Loan recovery

Address:201301
Website:www.axisbank.com

Hello,

I want to put complaint against axis bank recovery agents. I had already told bank ppl that i won't be able to make payment for feb and march after and before that all my emis were on time. Now since last three months i have not got the salary.. Yesterday ppl from bank came to my place andi wasn't there. They called me. I asked them to meet me on monday to settle out things. But they didn't wanted to listen and started...
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N
nirajthakkar83
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Modifying customer account details without knowledge of customer by axis bank

Address:Vadodara, Gujarat, 390011

I am holding a savings bank account in axis bank vadodara city.

My account name is modified without my knowledge and the height of blunder is that my deposited cheque was returned on this ground that payee name differs.

On visiting the vadodara main branch, racecourse, i was informed that the axis bank representatives have no idea how this has happened. when i asked to contact senior authorities in axis bank,...
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A
aevi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided about the policy

Address:144529
Website:www.axisbank.com

Hello sir/ mam

My name is avtar singh. i am from punjab. my policy number is[protected]. i have a complaint regarding axis bank employees as they misguided me about the policy and gave me wrong information about it. i came to know about it when i received a booklet at home mentioning all information about my policy and the money i will be receiving after maturing of policy. it was all different as i was told. after receiving...
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R
Rajendramishra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Open new account representative not attend

Address:768216
Website:Axis bank

Sir, mam
I apply online axis bank new saving account opening. my reference number 93926216. representative appointment date 06/07/2016 11am to 2pm representative not attend the date or time
Me ready adharcard pancard xerox copy 2color passport size photo. please attend representative meet me collection documents or opening saving account. my
Address residents
My address or residents
Rajendramishra
Ganganagar...
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A
arth18
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not working of debit card

Address:Gurgaon, Haryana, 122001
Website:www.axisbank.com

I have already made a complaint in the bank but i haven't received any solution for my complaint i have opened an account in axis bank in the month of may 2016. i received the cheque book, atm/debit card but from the activation of the card till date i am not able to make any online transactions.

In regard of this complaint i have make many calls to the customer care department but as usual no satisfactory reply from there...
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r s minhas
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Facing problem with net banking

Address:New Delhi, Delhi, 110059

Hi, , ,
this ravinder singh [protected]

i m facing problem with net banking

lot of times i have dail ur helpline nos.

No buddy pick the phone. pls sort out any how....
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H
harpreet87
from Gurgaon, Haryana
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Gift card not activated from so long

Address:122017

I have ordered one Axis bank gift card of Rs.1500 in Jan'16. When I tried to use that card, it was declined. I called customer care after trying soooo many times, some body picked up my call and then put me on hold for sooooo long. The customer care executive said that the card was not active so she has activated the card.

Then after some days, i tried to use that card again and guess what it was again declining. I had to call...
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R
rdagar2012
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of 2698/- on 8 april 2016

Address:Jhajjar, Haryana, 124501
Website:www.axisbank.com

My saving account is with axis bank at garhi sampla haryana. Your bank deducted rs.2698/- in the name of insurance on 8 april 2016. Neither your bank made my insurance nor credit back rs.2698/- in my a/c no [protected]. I m not interested in any kind of insurance kindly refund my rs.2698/- in my a/c with interest.


Your sincerely.
Ravinder kumar
Ph.[protected]
A/c [protected]...
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P
pamma21
from Kotkapura, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction of rs.30000/- from my saving a/c 911010037466291

Address:Amritsar, Punjab, 143102

Sir
My saving a/c is with axis bank at ajnala district Amritsar Punjab, your bank deducted Rs. thirty thousand (30000/-) in the name of insuranc in year[protected] from my saving a/c, neither your bank made my insurance nor credit back Rs.30000/- in my a/c no. [protected]. I am not interested in any kind of insurance, kindly refund my Rs. 30000/- in my a/c with interst

yours sincerely
Er paramjit singhbr...
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P.V kishore Naidu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money is missing in axis bank account

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.axisbank.com

Hello

I have a salary account in axis bank in Madhapure Hyderabad (UTIB0000553) branch. I have taken personal loan 4laks that Rate of Interest 18.5 %. My loan EMI Date is 5th of every month.

1. Now my issue is –5th June 2016 on wards my account balance is showing “-10266Rs” (- Balance) Unexpectedly my salary is delayed then I got the salary credited in 27 June 2016. Then Axis bank detected EMI amount...
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A
Ajitlverma
from Mumbai, Maharashtra
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Cancellation of my Axis Bank Credit Card

Address:Mumbai City, Maharashtra, 400033

Hi,

Please cancel my Axis Bank Credit card my card no is "[protected]".


Please urgently do it as fast as you can do.

My contact no.is [protected]....
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V
Virat Swaroop
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Axis bank is deducting hell lot of money

Address:Bangalore, Karnataka, 5600079

I used my debit card instead of cash and the bank has charged me 15 rs extra and i had 3 free transactions left. Why was i charged extra? I need a right response and refund. I cant always have carry cash or pay by cash when i fuel my vehicle full & it applies to rest all ppl living in bangalore. Bank walo have some sense and be fair to your customers....
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Ankita Seal
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Education Loan

Address:Kolkata, West Bengal, 700091
Website:www.axisbank.com

To,
Respected sir/madam,
I ankita seal student of techno india university currently studying mba (digital marketing & advertising), had applied for an education loan of rs.3, 30, 000 at the saltlake brunch sec-v of axis bank on 12th may 2016. i had nominated my mother as my guarantor. i had submitted the necessary documents & kyc for related to my education loan to mr. simul ([protected]) on the same date. the another executive...
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R
radhabai arjan
from Ahmedabad, Gujarat
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Change my mobile number in my bank account please.

Address:380013
Website:www.axisbank.com

Please l want to change my mobile number in my account of your bank. As my mobile number is changed . My mobile number is [protected]. Before my mobile number was [protected]. Please do it as soon as possible l want to do very most important transaction. Please l request you and l heard that many people are attracted to axis bank as it is a nice bank .please l hope you understand my situation . Please l opened this account as this is a nice...
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balas2705
from Chengalpattu, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed Transaction

Address:600064
Website:axis internet banking

HI,
Today Morning i did a payment using axis net banking, the transaction was unsuccessful but the amount got debited from my account. i tried calling the customer care, but the ivr says they are not working today. its a big amount and it would be great if someone can help with this. When will i get the refund amount? i called[protected] and [protected]. is there any other number where i can reach the rep directly?
br...
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crjhawar
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of benetton bag offered by bank

Address:Kolkata, West Bengal, 700001

Received following email from iredeem C/o Axis Bank on 7/06/16:

Congratulations !

You have successfully redeemed Benetton Bag with your AXIS BANK voucher.Your Transaction ID is:[protected]

Your product will be delivered in 10 to 21 working days

If any query persists pls. feel free to call or email

I Redeem

Customer Care
--x--

I...
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Address:Ahmedabad, Gujarat, 380006
Website:www.axisbank.com/personal/forex/multicurrency-forex-card/contact-us.aspx

I am a student in U.S. and was using multi currency forex card for transfering funds from India. On May 1st, I lost my card. Unfortunately fraud transaction happened on that card worth $2600. Furthermore there was the remaining balance of $400 when the card was blocked. As the card was insured, I raised a insurance request with Axis bank on 11th of May by providing all the relevant documents. I also raised request for replacement card on...
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