Axis Bank Customer Care

Respected sir,

Mr. G Kranthi Kumar Ex. Employee of Alkor Technologies, Hyderabad
Holding a Saving A/c No.[protected] in your esteemed branch.

Whereas when he claimed for his Provident Fund with drawl, he mentioned this account no for credit his Provident Fund amount to this account.

Provident fund authorities send the amounts vide cheque no – 373333 dated 27/01/2009 for Rs. 12274 & Cheque No -428169 dated 22/01/2009 for Rs. 6238,
to your bank thru Registered post on 28/01/09 vide Regd No. RL No A0198. Copy of the letter from PF authorities - Hyderabad has enclosed as attachment.
When employee checked with your branch authorities they stated, they have not received any cheques pertaining to this account so far - from PF authorities – Hyderabad.


When we checked with PF authorities – Hyderabad for not receiving the cheques by bank,
they are asking for a confirmation from the branch stating that they have not recd the above mentioned cheques. So that they can issue new cheques.

Hence you are requested to look in to the matter, and issue a letter enable us to ask Provident Fund authorities - Hyderabad to issue new cheques.

Pls help us to solve the issue.

I have recharged my IDEA (Andhra Pradesh) prepared mobile [protected] from Axis Bank ATM centre Pimpri - Chinchwad Pune, Bank have debitted to Rs. 350 my account,
Debitted no. TRF-ATM/2845/250708/17:43 RS. 350 (Account No.[protected])
As per IDEA mobile customer care above amount are not recharged the given ATM record & Received hard & soft e-mail copy of idea cellular ltd.also given to the bank
Till date i have not refund any recharged amount from Axis bank

I am a retail merchant dealing in sarees in KOLKATA. We have AXIS BANK credit card machine in our shop. A customer purchased some sarees from our shop 4 months before via credit card amounting Rs.13500. The amount got credited in our bank account too but all of a sudden after 3 months bank deducted the same from our current account, saying the customer has denied purchase of articles. But who gave the right to bank to deduct the amount from my bank account after 3 months of crediting the same. Inspite of repeatedly going to the bank for the same, they are not willing to listen to us.

I am Rajesh Adhikari, i have axisbank account My Card No -[protected] . I forget my password of ATM card. pls send me my login id and password on my email address pls send immideatly.

New Reply Forward Move Follow Up Tools




From: Sanjay Patel/Electrical/Mundra/Power/AdaniInfra
To: Ahmedabad.[protected]@axisbank.com
cc: [protected]@axisbank.com
bcc:

[protected][protected][protected][protected]

Date: Monday, June 15, 2009 03:46PM
Subject: Fw:






Reminder-2


Dear Sir/Mam

I dont get still any reply for the Charges deducted is it right or wrong i dont think u should get this much time to reply for this kind of small inquiry.
i Hope u will reply as early as possiblei just want to know,


1) How and when DD charges are applicable for SALARY ACCOUNT.

Ihave talked to your Executive but still they also dont know the rules and Regulation for DD cghrages.

I hope you will reply as early as possible this time.



Sanjay Patel
Adani Power Ltd.





-----Forwarded by Sanjay Patel/Electrical/Mundra/Power/AdaniInfra on 06/15/2009 03:43PM -----


To: Ahmedabad.[protected]@axisbank.com
From: Sanjay Patel/Electrical/Mundra/Power/AdaniInfra
Date: 06/12/2009 09:30AM
cc: [protected]@axisbank.com
Subject: Fw:


Reminder:-1
Dear Sir/Mam
Please reply for the Mail or give me satisfactory answer or reply.


Regards

Sanjay Patel

Axis Bank Coustmer







-----Forwarded by Sanjay Patel/Electrical/Mundra/Power/AdaniInfra on 06/12/2009 09:31AM -----


To: Ahmedabad.[protected]@axisbank.com
From: Sanjay Patel/Electrical/Mundra/Power/AdaniInfra
Date: 06/11/2009 01:50PM
cc: [protected]@axisbank.com
Subject:




Dear Sir/Mam

I am sanjay patel
My account no is [protected]
i have issued DD of amount of Rs.18000/- from Mundra branch.
As per my knowledge there is no chare for issuing of DD from Salary account up to sertain limit.

And my account is Salary account (ADANI POWER LTD.) And this is my First DD which i have got issued though i have asked to your executive to do not deduct the amount of Rs/- 111 though it is deducted and in my reciept it is not mentioned by him, but in my account it is deducted.

please guide me how can i rebate this amount.

And other complain for Mr.Chirag working in Axis bank at mundra Navinal island branch. due to this person i have to wait for 2 hours though my DD was already issued but he is not given to me and when i was asked him he replies very rudely, and when i got my DD i asked for reciept of the DD he refuse to give me and he has not written any charge in my receipt even and Deducted.

There is no any token provided to any coustmer who comes and they do work randomly and the person came first they dont care even also.
so, it is request to you please start token system so taht may be very convinient to coustemer.



I hope early and fast responce.

Thanks and Regrds
Sanjay Patel
Adani Power Ltd.
Mundra



Dear Sir,


Thanks for writing to us


This e-mail address is specific to your iConnect related queries only.



With regards to the mentioned query. You are kindly requested to mail at Ahmedabad.[protected]@axisbank.com



OR




You are kindly requested to please be in touch with the nearest AXIS Bank Branch OR you may please dial[protected]from a BSNL / MTNL landline anywhere in India) OR

Any of the following numbers closest / convenient to you



Centre
Telephone no. *

Ahmedabad
26563232

Bangalore
25317830

Bhopal 2579009

Bhubaneshwar
2572955

Chandigarh
2620489

Chennai
28123888

Gurgaon
2309447

Guwahati
2341818

Hyderabad
23418888

Jaipur
2228866

Jammu
2471156

Kolkata
22839971

Lucknow
2230857

Mumbai
25260501

New Delhi
23736555

Patna
2205810

Shimla
2627711

Thiruvananthapuram
2558588




* Add relevant number prefix if required



Assuring of our best services and attention & looking forward to having you as one of our esteemed customers


Regards,
IBRM Desk
Information Technology
Axis Bank Ltd.

-----Original Message-----
From: Sanjay.[protected]@adanipower.com ( Sanjay.[protected]@adanipower.com )
Date: Wednesday, June 10, 2009 05:38 PM
To: [protected]@axisbank.com ( [protected]@axisbank.com )
Subject: wrong charges diducted for DD From salary account



Dear Sir/Mam

I am sanjay patel
My account no is [protected]
i have issued DD of amount of rs.18000/- from Mundra branch
And my account is Salary account (ADANI POWER LTD>) and this is my First DD which i have got issued though i have asked to your exwcutive to do not deduct the amount of Rs/- 111 though it is deducted and in my reciept it is not mentioned by him, but in my account it is deducted so
please guide me how can i rebate this amount


I hope early and fast responce.

Thanks and Regrds
Sanjay Patel
Adani Power Lt.

sir I am axis bank customer my customer id no[protected] MONIL KUMAR JAIN BHERVELI BALAGHAT. i am very sared of my debit card tranjiction i have a trajiction of my debit card in state bank of indore branch balaghat atm center in 8/6/09 time between 8:06 to 8:25 i have all the reciept of that time tranjiction . i have withdrawl of 10000/ rs but i can't get a message in reciept unable to process again i try three times same meesage on reciept suddenlly i have got a mobile banking meesage that my account as tranjiction of 10000 rs in the time 8:08 i check the statement that show the withdrawl of 10000 but i have not got the rupees again i try to withdrawl of 5000 rs that was recieve and reciept show the balence minus of 15000 rs i have got 5000 and withdral show[protected]. i am soscared what can i do please solve my problem and contact me at my mobil no [protected] and [protected].

detail customer id[protected], atm id reciept no.- s1an30039401, card no.421572*********4, . atm center state bank of indore branch balaghat .

thanks

monilkumar jain

email. [protected]@rediffmail.com.
mobile no .[protected], [protected]

Dear Sir / Madam,
I am Kanaiyalal Kanzaria, heaving a saving acount in Axis Bank, Jamnagar Branch Gujarat. On 26 January 2009, Rs. 2500/- has been transfered through i - connect (Inetrnet Banking) without my information and permission, I have checked and varified completely that my sequrity code and pasward are not leaked to any one. After that I have reported in to the branch to the respective officers, they told me to give a undertaking form which I have filled and submitted to them on 7th march 2009.After that there is no reply from the bank. Then I enquired about the same on telephone, and they replied that it has get transfered to some one's acount in the Dombivali branch Mumbai. I ahve no body in that area and not even leaked my details to any one then how it is possible? I understatnd that this is a technical issue related to the system of I - banking of the bank, hence they are responcible but they are not taking responcibility regarding this.
Kindly look in to matter and do the needfull, also guide me if any further procedure I need to do.

Thank you,

Sir,
I want to inform you that i have a saving A/c with axis bank at Shakti Nagar Branch, Delhi - 110007.
My saving A/c No. is [protected]on the name of Mrs. Lalita Birla.

I have deposited Rs.5500/- for A/c opening.

My ATM card & PIN No. both has been delivered to an unknown person through delivery boy of branch.
He has withdrawn Rs.5000/- from my A/c.
I have complaint about it in branch & the officers enquired
all about the matter and assured me to pay the amout.
But from last month I am going daily to branch but your officers are not answering satisfactory.
So, I request you to please look about the matter and settle it as soon as possible.

Lalita Birla
A/c no.[protected]

Dear Sir,
This is to bring to your kind attention that I am an acount holder in Axis bank with following details;-

Name :- Pankaj Kumar
Account No.:-[protected]
On 30/03/2009 a amount of Rs. 700.00 hadbeen deducted from my account by the bank under the head"consolidated charge ". this is an Saraly account with zero balance. I have contacted to many times by e-mail but nobody is clealifying why the had deducted the ammount.
Thanks & Regards

Pankaj Kumar

Dear Sir/ Madam,

As per Axis Bank Platinum Credit Card promotion scheme, I applied and paid the prescribed charges, and as per routine I received my card + add on card, and also as per promotion scheme I received the prescribed form for free return international flight ticket to any one destination out of three, they offer. I and my wife who is addon card holder have to finish our return journey before 12th Sept.2009 as per schem's condition, I also agreed for that.

But now when I contacted in customer care of Axis Bank, they reply that this scheme has been discontinue from 3rd March 2009, but for those who apply after that date, but what about us ? who are already having the vouchers for flight tickets ? Actually as per the form details their last date of submission of form was 23rd March which I didn;t know, but it doesn't mean that for that reason I am not eligible for the scheme ! I am ready to finish my return journey before 12th of Sept.2009 as per their condition and even ready for what ever date and the destination they offer earlier of after the daedline of 12th Sept.2009. But at any cost I don't want to miss this opportunity, even if I have to knock the door of Consumer Court ! Because of this attractive scheme I became ready to avail the paid credit card against entry fees and plus yearly fees, what ever they charged, otherwise I had already six credit cards and all are life time free of reputed banks.

Thanking You,

Regards,

RAJESH TANNA

I, a customer of PNB of India yamuna colony Dehra Dun with saving a/c no. [protected], transected for withdrawal of Rs.3000/- from the said ATM on 6/5/2009 at 19:43 hrs. ATM did'nt give any cash but entered on the slip issued for successful transaction. The matter was reported to the managerial person at the Axis Bank Rishikesh at 11:00 am sharp on 7/5/2009, the person did'nt entertained my application and behaved so rudely to lodge the matter with the PNB Yamuna colony Dehra Dun. Then I reported the matter to PNB D.Dun and officer grevance cell Customar care PNB D.Dun. Now Customer care Axis Bank is requested to kindly look into the matter and arrange to do the needful for return of my Rs. 3000/- to my saving a/c reff. above