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Axis Bank Complaints & Reviews

www.axisbank.com

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Updated: May 25, 2026

Complaints 13015

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Address: Ernakulam, Kerala, 682301

Hi,

I have placed a request to get the ‘List of Documents’ submitted along with the Home Load taken 3 years back. This was very urgent and it is clearly mentioned in the call with your customer care executive. She said I shall get the documents in 15 days of time from the date of request raised. The request no was 8448277 and the expected date of delivery was 8th of July 2016. I haven’t received any intimation so far and contacted the Axis Bank Customer care and they have given the courier tracking no [protected] with Blue Dart. When contacted blue dart (Tripunithura, Kochi) they said, the bank had not provided the sufficient information to deliver the courier such as Mobile No, Postal Address etc., This is not the first incident happens through Blue Dart and raised the complaint earlier also. I can’t understand why Axis Bank still depend upon Blue Dart where their service is utter waste and they don’t have any responsibility to the job they are doing.

I am desperately looking for the documents since it is very important and urgent. Please do the needful to get it done asap.

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 14, 2016

Verified Support

Hi Aneesh,

Please mail us your concerns at [protected]@axisbank.com for us to assist you.

Regards,
Axis Bank

A

Aneesh Chandran

from Kochi, Kerala

Jul 14, 2016

Done already . Please check and resolve it asap.

Axis Bank Customer Care

from Pune, Maharashtra

Jul 15, 2016

Verified Support

Hi Aneesh,

We are in receipt of your email via reference number: 8448277. We'll get back to you shortly on your registered email ID.

Regards,
Axis Bank

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Address: 630002

Dear sir, this email has fraud one, i did not any document to mr ajay sharma his email id ajay. [protected]@gmail.com axis bank
To [protected]@yahoo.com may 4 at 12:38 pm
Kaveri venkat
We have sucessfuly recieved your document from reserve bank of india. after complete the verification of document, we will forward it to account section for the amount transfer. we will authorized you to use a account of one company to make a transfer the winning amount. shortly you will receiv all information.

Note-this is system generated email please do not reply on it.
Thanks
Axis bank

Jul 28, 2016

Complaint marked as Resolved

dear sir. kindly note Fraud email received from ajay sharma k.venkatachalam

Axis Bank customer support has been notified about the posted complaint.

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K

k.venkatachalam

from karaikudi, Tamil Nadu

Jul 14, 2016

Dear sir, kindly confirm me this email has true or not? reserve bank of india
To [protected]@yahoo.com may 6 at 1:28 pm
Kaveri venkat,
The reserve bank india, transfer department (rbi) hereby bring to your attention of the payment of your deposited fund here in the rbi, you were listed as a beneficiary of compensation fund the recent schedule for payment of the past edition email award incurred by the india today/ british government, which is yet unclaimed up-till date due to some circumstance according to your file record; your payment is categorized as: contract type: lottery/inheritance/ undelivered lottery fund.

Recently on the 4th of may 2016 the reserve bank of india (rbi) received a sum amount of 26 lakh 72 thousand from the india today (living media) and 4 crore 17 lakh from british government under the
Unclaimed funds which have been due for a long run, at end of the meeting (rbi) governor, mr. raghuram rajan mandate all unclaimed funds to be released back to the beneficiary.
India today will not give you any winning certificate due to lots of complaint about sweepstake. they will transfer your money under the unclaimed compensation fund through reserve bank india.
As per norms of rbi we have forward your fund into axis bank. axis bank will give you ownership of one company account for 45 days, which you can use for transfer/withdrawal money.
All the payment is include taxes; you don’t need to pay any amount for claiming the compensation fund.
Note. you will get a certificate from the rbi about your compensation fund. after receiving the money 4 crore 17lakh and 26 lakh 72thousand, you will not claim or make a complaint against rbi and india today. if you are agree with the norms of rbi then reply on same email id.

Thanks
Reserve bank of india
Reply reply to all f
Complaint comments 1 comment updated: may 11, 2016 update complaint share0tweet0share0
Comments
Axis bank customer careverified user on may 11, 2016

Hi kaveri,

Please get in touch with the bank from whom you have received the said email.

Regards, dear sir, as i have received this mail ajay sharma his email id is ajay. [protected]@gmail.com
Axis bank! report this post

Axis Bank Customer Care

from Pune, Maharashtra

Jul 15, 2016

Verified Support

Hi Venkat,

Please note that Axis Bank will not send any requests asking you to disclose your Passwords, Credit/Debit Card numbers, Bank account details, or other personal/financial information. In case you get any email or phone call asking for the same or if any Bank staff approaches you asking you to share any details, you can send an email to customer.[protected]@axisbank.com or file a complaint.

Regards,
Axis Bank

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Address: Pune, Maharashtra, 411014

Website: www.axisbank.com

Experiencig very poor customer service at Kharadi and Kalyaninagar branches in Pune and Malkapur branch where the old account exists
These three branches aren't responding well through calls on office no.s in working hours
Either they aren't picking calls or they aren't saying anything after the call is picked up leading to balance loss
Even the agent Mr. Shashank isn't responding and trying to avoid customer service
His negligence is making me feel like he/axis bank has cheated me by rs. 9031/- because my new account with no [protected]. is displaying the above amount but not becoming able to withdraw the same by any means even after visiting the branch where new account falls at Kharadi, Pune with IFSC Code:UTIB0001576
For activation of this account they told me to deactivate older with Malkapur branch with [protected] account no.
They've told that the process would take hardly a day giving no. 225901 to let Kharadi branch call on it
But after applying for closing the account they told me to wait about 5-7 days and aren't even accepting to call on above no. increasing my doubts about the fraud.
Even it may even become possible to even fetch my next month payments in similar way sending me here and there and not responding the calls
So, I request to take action as quickly as possible
You may even check logs on my mob no. [protected]

Nov 19, 2016

Complaint marked as Resolved

Issue resolved by remote/central block and responding very nice but still the branch not responding well to other transaction/business related issues (Please don't try directly block/delay any transaction in future without notifying me and retrieving permission for any security reasons. Suggest alternate security measures/recommended changes in account/transaction details instead.)

Axis Bank customer support has been notified about the posted complaint.

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À

à¤®à¤¹à¥‡à¤¶ à¤¶à¥à¤°à¥€à¤°à¤‚à¤— à¤ªà¤¾à¤Ÿà¥€à¤²

from Mumbai, Maharashtra

Jul 19, 2016

After deactivation of older account, person from helpline told me to visit the home branch and submit the documents but representative at the home branch didn't accept any document even after talking with helpline person Mr. Aasif and notified to meet the employee through which salary accounts were opened for the company.
They told that nothing can be managed through home branch with any salary account

Axis Bank Customer Care

from Pune, Maharashtra

Jul 25, 2016

Verified Support

Hi Mahesh,

We are looking into your concerns vide service request number 23747873 dated July 23, 2016. We will get back to you shortly on your registered email ID. Request your patience and co-operation in the interim.

Regards,
Axis Bank

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Address: 421503

Website: Axisbank website

Today morning 6.05am at badlapur atm of your bank located at jai neelkant darshan
Badlapur west, near rainy resort, maharashtra
I had to withdraw for6000 rs. but only 5600/- i received. the deduction message i received was of rs.6000/-
Bank name the kalyan janta sahakari bank ltd.
Request you to reverse the amount in the account of seema r. jathanna
A/c-[protected]
Badlapur branch

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 13, 2016

Verified Support

Hi Rovel,

Please get in touch with the account holding bank for the reversal of transaction.

Regards,
Axis Bank

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Address: Chennai, Tamil Nadu, 600088

Website: Axis BAnk

Good morning team,

I have maintained credit card from axis bank and made payments properly without arrears, however recently i applied for personnel loan/ credit card from other banks since my credit card and loan application has been declined due to poor cibil score, i had a higher cibil score when i was don’t have credit card from axis bank, you folks spoiled my credit worthiness, please provide the detailed clarification why my cibil score has been reduced, it’s a serious issue kindly do the need full, as i discussed with cibil team only i am writing this mail.

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Brucelus,

Please write to us elaborating your concerns at [protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank

B

brucelus

from Mumbai, Maharashtra

Jul 13, 2016

I have sent the mail to your team I am not satisfied with your response, please provide the details why my credit score has been reduced. I have attached the Screen shot please find it.

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Address: 411052

Website: www.axisbank.com

I have received a mail saying that your card has been blocked due to security reasons. When I visited the Karve Nagar, Pune branch from where I have issued my card, the staff misguided me saying that they dont have card in stock. i visited the suggested branch near by that location and I was again insulted at the other branch.
The service is very pathetic at bank. They even dont know the exact procedure to re-issue the card. Forex department clearly informed that card has to be reissued without any charges as it was the bank who blocked. Then also the bank employee was asking me to pay the charges. When I asked him to talk to his own forex department, he was not even able to talk in english.

I have been follwing up with Karve Nagar, Pune branch for last 6 months but I havent received the card yet. I have considerable amount blocked due to such lack of interest from bank side and lack of knowledge from their branch staff.

If needed I can share the branch employee names with whom I followed up.

If anyone has any other known way to make an official complaint, please share.

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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À

à¤®à¤¹à¥‡à¤¶ à¤¶à¥à¤°à¥€à¤°à¤‚à¤— à¤ªà¤¾à¤Ÿà¥€à¤²

from Mumbai, Maharashtra

Jul 11, 2016

Agent from Kalyaninagar, Pune (Mr. Shashank) branch is delaying knowingly in account activation leading to all the way frozen online platforms of the company for my account and even through visiting branch couldnt solve the problem.
Deposits visible in mini statement cant be withdrawn through debit card, passbook or cheque.

Axis Bank Customer Care's response, Jul 12, 2016

Verified Support

Hi Mahesh,
We are sorry for the inconvenience caused to you. Please write to us at [email protected] from your registered email ID along with the account number for us to assist you.
Regards,
Axis Bank

Axis Bank Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Jaydip,

Please write to us at travel.[protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank

J

Jaydip offer

Jul 22, 2016

I have already so many follow-ups with my registered emails and also I have visited the branch office. I have not yet received anything, not even an acknowledgement.

and this reply above is most common reply that I have been receiving every time.

Only thing left is not I escalate this to some higher person. If you have such information, please share.

Axis Bank Customer Care

from Pune, Maharashtra

Jul 22, 2016

Verified Support

Hi Jaydip,

Please share the reference number which you may have received from the last communication channel approached for us to look into it on priority.

Regards,
Axis Bank

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Address: Thane, Maharashtra, 421002

Axis bank is just cheating their customers by saying they will get reward points for their every 200 spent...when u call customer care each time u call u will get different different ans for ur questions of reward point I.e one will say u get 5 point for 200 spent other will say 4 point n so on continues different ans. And at end u will hear sir terms and contion have change...on other side HDFC and other banks are providing good service...so will not suggest to open the account in this bank n block ur huge amount for minimum balance..

Avoids axis bank and go for other banks

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Hitesh,

Please write to us at [protected]@axisbank.com from your registered email ID along with the card details. In case you have already written to us, do share the reference number you may have received from the last channel approached.

Regards,
Axis Bank

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Address: 201301

Website: www.axisbank.com

Hello,

I want to put complaint against axis bank recovery agents. I had already told bank ppl that i won't be able to make payment for feb and march after and before that all my emis were on time. Now since last three months i have not got the salary.. Yesterday ppl from bank came to my place andi wasn't there. They called me. I asked them to meet me on monday to settle out things. But they didn't wanted to listen and started...

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Address: Vadodara, Gujarat, 390011

I am holding a savings bank account in axis bank vadodara city.

My account name is modified without my knowledge and the height of blunder is that my deposited cheque was returned on this ground that payee name differs.

On visiting the vadodara main branch, racecourse, i was informed that the axis bank representatives have no idea how this has happened. when i asked to contact senior authorities in axis bank, they said it will take 2-3 days.

Please explain why a customer/account holder holding the account since 10 years with the bank should wait for such a long time, simply because of blunders/system breach/lack of controls that exists in axis bank operations.. still waiting to get my funds credited, however this blunder or suspicious act on behalf of the bank is not allowing the credit of funds in my account.

Also while debiting my account for ecs / cheques issued by me there was no query regarding "payer name differs", however while crediting the amount of cheque deposited axis bank returned the cheque saying "payee name differs". so how does the rule of kyc apply only when the account holder wants his money from his own account from axis bank. this is ridiculous and cannot be explained on any grounds.

How can i rely on authenticity of axis bank transactions that i have done since 10 years.

This is a serious matter and i will escalate it to the highest of its level.
I am writing this not as a complaint/query, but to inform axis bank that you cannot play with the account details of account holders simply because you have the system rights to do so, it requires supporting documentation, and hence acts lacking such supporting documentation tantamounts to fraud.

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Niraj,

Sorry for the trouble. Please write to us at customer.[protected]@axisbank.com from registered email ID along with your account number for us to look into it.

Regards,
Axis Bank

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Address: 144529

Website: www.axisbank.com

Hello sir/ mam

My name is avtar singh. i am from punjab. my policy number is[protected]. i have a complaint regarding axis bank employees as they misguided me about the policy and gave me wrong information about it. i came to know about it when i received a booklet at home mentioning all information about my policy and the money i will be receiving after maturing of policy. it was all different as i was told. after receiving booklet i talked to the customer provider about it. but they told that they didn't gave me wrong information. which is totally wrong. i also emailed to their head office regarding this all incident. but they told me they can not do anything. then is told them to refund my policy but they did not a single good in my side. as i know that the information provided to me was totally different after receiving the booklet. i went to their office many times. but they are keep saying they can't do anything. moreover, they also took my signature on a blank form and told they are gonna fill that by their self. please help me with this. i just want to refund my policy back. if you require any further information, you can call [protected] and my email address is [protected]@gmail.com. please reply asap.

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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A

aevi

Jul 11, 2016

I got call from this number- [protected]. is this is the customer service provider number from axis bank.

Axis Bank Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Avtar,

We regret the inconvenience caused to you. Please write to us at customer.[protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank

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Address: 768216

Website: Axis bank

Sir, mam
I apply online axis bank new saving account opening. my reference number 93926216. representative appointment date 06/07/2016 11am to 2pm representative not attend the date or time
Me ready adharcard pancard xerox copy 2color passport size photo. please attend representative meet me collection documents or opening saving account. my
Address residents
My address or residents
Rajendramishra
Ganganagar near kalimandir bangali para
Brajrajnagar768216
Jharsuguda odisha india
Mobile number [protected]

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 12, 2016

Verified Support

Hi Rajendramishra,

We are sorry for the inconvenience caused to you. Please write to us at customer.[protected]@axisbank.com for us to assist you.

Regards,
Axis Bank

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Address: Gurgaon, Haryana, 122001

Website: www.axisbank.com

I have already made a complaint in the bank but i haven't received any solution for my complaint i have opened an account in axis bank in the month of may 2016. i received the cheque book, atm/debit card but from the activation of the card till date i am not able to make any online transactions.

In regard of this complaint i have make many calls to the customer care department but as usual no satisfactory reply from there side. then i made a complaint on there complaint id but no reply from there side.

Now i am writing it here. i want u to take an action regarding this complaint as soon as possible.

Thanks & regards

Nikhil mishra

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 8, 2016

Verified Support

Hi Nikhil,

Please share the reference number you may have received from the last channel approached for us to look into it at the earliest.

Regards,
Axis Bank

A

arth18

from Delhi, Delhi

Jul 8, 2016

Hi,

12784143, 12957522 These are the two reference numbers i have received from axis bank .

Thank's

Nikhil

Axis Bank Customer Care

from Pune, Maharashtra

Jul 8, 2016

Verified Support

Hi Nikhil,

We have received your concerns via mail reference number: 12957522 dated July 8, 2016 and will get back to you shortly on your registered email ID.

Regards,
Axis Bank

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Address: New Delhi, Delhi, 110059

Hi, , ,
this ravinder singh [protected]

i m facing problem with net banking

lot of times i have dail ur helpline nos.

No buddy pick the phone. pls sort out any how.

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 13, 2016

Verified Support

Hi Ravinder,

Sorry for the trouble. Please write to us at customer.[protected]@axisbank.com from your registered email ID along with the screenshot of the error you are encountering for us to assist you on priority.

Regards,
Axis Bank

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Address: 122017

I have ordered one Axis bank gift card of Rs.1500 in Jan'16. When I tried to use that card, it was declined. I called customer care after trying soooo many times, some body picked up my call and then put me on hold for sooooo long. The customer care executive said that the card was not active so she has activated the card.

Then after some days, i tried to use that card again and guess what it was again declining. I had to call back customer care (which I dont want to because they dont care about customer and also put on loooong hold). After few tries, my call got connected to executive. He said I have to send a mail to Prepaidcards.[protected]@axisbank.com
Also, when I asked, about the reference number of the call, he said there is no reference number, after asking so many times, he said he have to lodge the request then he can give me the reference number. He again put me on hold, which was irritating and then he gave me the complaint number. I had sent the mail the email ID he provided. Also, found email ID - [protected]@axisbank.com on the card and prepaid.[protected]@axisbank.com from the Axisbank website and sent them a mail, but no one is replying to my email.
Axis bank is the worst bank, i have ever come across. Earlier also i had very band experience, when i had applied for Loan. I have to take to issue to RBI to get the resolution. Then also Axis bank took 1 month to resolve. Not sure when this card issue will resolve.

Axis Bank customer support has been notified about the posted complaint.

Jul 26, 2016

Updated by harpreet87 Its been more than 1 week, but there is no communication from Axis bank and no one contacted me to resolve the query.
Please let me know whom to escalate.

Jul 26, 2016

Updated by harpreet87 Its been more then 2 weeks..no resolution. Axis bank is the worst bank to deal with.
They have given one Acknowledgement mail reference # 12960981 and after that they have done nothing.

Axis Bank is worst and worsttttt bank in providing customer service..

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 8, 2016

Verified Support

Hi Harpreet,

Please write to us at customer.[protected]@axisbank.com from your registered email ID for us to assist you.

Regards,
Axis Bank

H

harpreet87

from Gurgaon, Haryana

Jul 8, 2016

I mail you from Email Id Harpreet.h.[protected]@gmail.com
Please check my mail and resolve asap.

H

harpreet87

from Gurgaon, Haryana

Jul 26, 2016

Hello, Axis Bank team,
I sent you the mail but there is no response and resolution to my complaint.
Resolve it ASAP.

Axis Bank Customer Care's response, Jul 27, 2016

Verified Support

Hi Harpreet,
Please share the reference number which you may have received from the last communication channel approached for us to look into it.
Regards,
Axis Bank

Axis Bank Customer Care

from Pune, Maharashtra

Jul 27, 2016

Verified Support

Hi Harpreet,

We understand that we have responded to your concern vide service reference number 12960981 on July 10, 2016 requesting for the card number. Request you to reply on the email providing the details for us to look into the case.

Regards,
Axis Bank

H

harpreet87

from Gurgaon, Haryana

Jul 29, 2016

Can any one please call me and guide me. I have already sent you guys a mail with the card number why are you asking me again and again...
This is how you people are wasting the time so that the card get expired and then you people will close the case...its high time you contact me properly other with wise will take this case to RBI people...my email ID is harpreet.[protected]@gmail.com

Axis Bank Customer Care's response, Aug 2, 2016

Verified Support

Hi Harpreet,

We have responded to your concerns via service request number: 125092444 dated July 10, 2016. Please share the card details at [email protected] from your registered email ID and our executive will get in touch with you.

Regards,
Axis Bank

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Address: Jhajjar, Haryana, 124501

Website: www.axisbank.com

My saving account is with axis bank at garhi sampla haryana. Your bank deducted rs.2698/- in the name of insurance on 8 april 2016. Neither your bank made my insurance nor credit back rs.2698/- in my a/c no [protected]. I m not interested in any kind of insurance kindly refund my rs.2698/- in my a/c with interest.

Your sincerely.
Ravinder kumar
Ph.[protected]
A/c [protected]

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 8, 2016

Verified Support

Hi Ravinder,

We are looking into your concerns vide service request number 23485445 dated July 8, 2016. We will get back to you shortly on registered email ID.

Regards,
Axis Bank

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Address: Amritsar, Punjab, 143102

Sir
My saving a/c is with axis bank at ajnala district Amritsar Punjab, your bank deducted Rs. thirty thousand (30000/-) in the name of insuranc in year[protected] from my saving a/c, neither your bank made my insurance nor credit back Rs.30000/- in my a/c no. [protected]. I am not interested in any kind of insurance, kindly refund my Rs. 30000/- in my a/c with interst

yours sincerely
Er paramjit singh
a/c no [protected]

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 8, 2016

Verified Support

Hi Paramjit,

Please write to us at customer.[protected]@axisbank.com from your registered email ID along with your account number for us to assist you.

Regards,
Axis Bank

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.axisbank.com

Hello

I have a salary account in axis bank in Madhapure Hyderabad (UTIB0000553) branch. I have taken personal loan 4laks that Rate of Interest 18.5 %. My loan EMI Date is 5th of every month.

1. Now my issue is â€“5th June 2016 on wards my account balance is showing â€œ-10266Rsâ€ (- Balance) Unexpectedly my salary is delayed then I got the salary credited in 27 June 2016. Then Axis bank detected EMI amount 10266rs in 28th June.

" That means I have paid the EMI are not? "

2. I have not paid July 2016 EMI amount â€œ10266 Rsâ€. Now July 7th 2016 my account balance is showing â€œ- 20454rsâ€

I got the message to Axis bank on 7th july 2016 â€“ â€œDear Customer, Lien of Rs 1636, marked in your SB account due to Bounce & LPC charges levied In your account.â€

My account balance is showing â€œ â€“ 20454 rsâ€ why?
Why people money is stealing?
Refer the Mini Statement attachment . This bank is indirectly robbed the money.
worst/weirdest customer service experience I've ever had.

Aug 5, 2021

Complaint marked as Resolved

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 8, 2016

Verified Support

Hi Kishore,

Please write to us at [protected]@axisbank.com from your registered email ID along with your loan account number for us to assist you.

Regards,
Axis Bank

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Address: Mumbai City, Maharashtra, 400033

Hi,

Please cancel my Axis Bank Credit card my card no is "[protected]".

Please urgently do it as fast as you can do.

My contact no.is [protected].

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Address: Bangalore, Karnataka, 5600079

I used my debit card instead of cash and the bank has charged me 15 rs extra and i had 3 free transactions left. Why was i charged extra? I need a right response and refund. I cant always have carry cash or pay by cash when i fuel my vehicle full & it applies to rest all ppl living in bangalore. Bank walo have some sense and be fair to your customers.

Aug 5, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 5, 2016

Verified Support

Hi Virat,

Please write to us at [protected]@axisbank.com from your registered email ID along with your debit card details for us to assist you.

Regards,
Axis Bank

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Address: Kolkata, West Bengal, 700091

Website: www.axisbank.com

To,
Respected sir/madam,
I ankita seal student of techno india university currently studying mba (digital marketing & advertising), had applied for an education loan of rs.3, 30, 000 at the saltlake brunch sec-v of axis bank on 12th may 2016. i had nominated my mother as my guarantor. i had submitted the necessary documents & kyc for related to my education loan to mr. simul ([protected]) on the same date. the another executive is mr. arijit ([protected]). till date they did not provide me any application no. regarding of my loan. mr. simul assured me & my mother that by the 28th of may 2016 i would be getting the accommodation/approval letter.
Sadly enough till date i have not receive any information about the loan & neither of the two employees have been contacted us. they had verified my university & my house & had given me a green signal that every documents including the civil documents were all ok. now mr. arijit said over phone that coming of thursday (07.07.2016) he confirmed that either my loan has been approved or not. its about my career & they kept me pending for a long time. please advice me what should i do now.
Thanking you
Ankita seal ([protected])

Aug 22, 2016

Complaint marked as Resolved

I Ankita Seal student of Techno India University currently studying MBA(Digital Marketing & Advertising), had applied for an Education Loan of Rs. 3, 30, 000 at the Saltlake Brunch sec-v of Axis Bank, on 12th May, 16. I had nominated my mother as my guarantor. I had submitted my necessary documents & KYC for related to my education loan to Mr. Simul (7384434146) & Mr. Arijit (9051679973). Mr. Simul assured me & my mother that by the 28th of May I would br getting accommodation/approval letter. They had verified my University, my Home & had given me the green signal that every documents including the civil documents were all ok. By the end of this month I have to submitted my Semester fees. After the 3months of harassment they called me & said very rudely that The loan is not possible because my civil score is very poor. Now Mr. Arijit didn't reply on my msg & Mr. Simul showing his cheap attitude to my mother. I didn't have any loan application no or reference no. They are just simply playing a game with my future. They are the biggest fraud I have never seen in my life before. Its all about my career. I dont know why they are playing such a cheap game. Please help me with the right information m really in trouble.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

Axis Bank Customer Care's response Hi Ankita,

Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 5, 2016

Verified Support

Hi Ankita,

We are sorry for disappointing you. Please write to us at [protected]@axisbank.com or get in touch with your nearest RAC at: http://bit.ly/1nFSJDN .

Regards,
Axis Bank

Ankita Seal's [Complaint's author] reply, Aug 17, 2016

I have send a mail regarding of my problem. Please help me its all about my future.

A

Ankita Seal

from Kolkata, West Bengal

Aug 17, 2016

I have send a mail regarding of my problem. Please help me its all about my future.

A

Ankita Seal

from Kolkata, West Bengal

Aug 22, 2016

Reference number? I don't have any reference number or loan application number yet. They are just simply played a game with my future. Mr.Simul & Mr.Arijit they are the biggest fraud I have never seen in my life before.

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