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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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D
D.DESHAKUMAR
from Delhi, Delhi
Apr 14, 2016
Resolved
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Resolved

Address: 600043

I have a current account in Axis bank pallavaram branch(chennai) i have Tatacapital loan ECS of Rs.20340 on 9th of every month but this month even though i had sufficient amount in my account till today my ESC is bounced...I spoke to nearby branch (pallavaram) they are telling me that monday was network problem through out India so it is bounced...

1.I had sufficient balance but why it is bounced?

2.Axis bank is full responsible for my CIBIL score..

3.Axis network problem i cant be responsible for this reason.

4.Please help and and make sure that ECS bounce should not reflect in CIBIL because of Axis Network problem...


Account Name : Miss u
Account No. :[protected]
Mobile No. : +91 [protected] / [protected]

please help i am a self employee fully depend on CIBIL score
Aug 5, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Hi Deshakumar,

Please write to us at customer.[protected]@axisbank.com along with your account details and contact number for us to assist you. In case you have already written to us, please share the complaint/reference number which you may have received from the last channel approached for us to look into it.

Regards,
Axis Bank
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    D
    dkmishra1967
    from Noida, Uttar Pradesh
    Apr 13, 2016
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: www.axisbank.com

    Mid : [protected] tid 67310131
    Dk roadlines a/c no. [protected]

    There is problem that i have not received amount in account.
    By edc swap machine from credit card.
    Ok
    Axis Bank customer support has been notified about the posted complaint.
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      S
      sathiaxis
      from Mumbai, Maharashtra
      Apr 12, 2016
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      Address: Anantapur, Andhra Pradesh, 515004

      Sir i applied for topup loan on 24.3.2016 through venkat mallesh, home loan ececutive axisbank anantaput but not sanctioned till now. He is not responding since 20 days. He won't lift phone when i call. Though i gave him all documents loan not sanctionef
      Axis Bank customer support has been notified about the posted complaint.
      Hi,

      Please write to us at [protected]@axisbank.com along with your loan application details and contact number for us to assist you.

      Regards,
      Axis Bank
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        D
        dhinagaran.d
        Apr 12, 2016
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 001149

        Dear Sir/Madam,
        This is for your kind information that I Dhinagaran.D working as a staff nurse in saudi. I am trying to get a job in kuwait. I got a mail for kuwait job from Mr.Jaydeep sharma who is told that he is working in naukri.com. He told me to send the money for the job process. Totally i have send 3 installments of INR- 71000 to the particular account till now. But now he is not answering properly. I have attached the account holders details. I kindly requesting you to give the address details of that account holder to catch him. Please kindly help me and do the needful.
        Account details:
        Name: Amrendra Ray
        Account no: [protected]
        Ifsc code: UTIB0001149
        Bank: Axis Bank
        Thanking You,
        Your's sincerely,
        Dhinagaran.D
        Hi Dhinagaran,

        We will be unable to share any customer information with you due to customer data confidentiality. We would suggest you to file an FIR with your local police and seek legal guidance with regards to this.

        Regards,
        Axis Bank
        my name is santhosh .i am from kerala, i got a same package. to day he is call me in the evening, and he sent the same accont number also.in below i attached the mail copy . his number[protected]
        Dear Mr.Santhosh

        First of all you have to deposit login charges 20, 500/-Rs excluding service tax 14%.

        After that your process will be start and all the confirmation send to you.

        Soft copies will be send your mail id within a day along with Invoice Receipt .


        LOGIN CHARGES: 20, 500/-RS

        SERVICE TAX: 2870/-RS

        TOTAL AMOUNT: 23, 370/-RS


        Amrendra Ray is my senior HR Manager for the Account head of the department.

        Mr.Ray is forwarding to you all the confirmation but after complete the proceedure.

        And company also providing all the details to your mail id.


        > You have deposit Rs. 23, 370/- in this account.
        >
        > Bank name: AXIS BANK
        >
        > BANK HOLDER
        >
        > NAME: AMRENDRA RAY
        >
        > A/C NO. [protected]
        >
        > IFSC CODE- UTIB0001149
        Show original message

        recruitment team
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          Bijosh Balan
          from Mumbai, Maharashtra
          Apr 12, 2016
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          Address: Thane, Maharashtra, 421301

          Hello i have a credit card i have been askin for a settle ment or a conversion of whole amount into emi but there is no adjustment taken from the banks end their customer service are so rude they raise voice on their customer's dissapointed soon will change my all banking stuffs to some other bank

          Thanks

          Bijosh
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            J
            Judithanand
            from Chennai, Tamil Nadu
            Apr 11, 2016
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            Address: 600054

            My a/c no [protected], ambattur branch, i was asked by mr.Arun ganesh of ambattur axis bank employee to invest for my daughter in a children saving scheme. He said i will get 14% interest for the money invested when my daughter is 18 years old. I invested rs. 50000 and the amount was deducted on 8.12.2015 (Setu/stp15d296361/nfo/a040544). I have not received any acknowledge (Receipt) for the amount deducted nor any scheme certificate for the same. I want immediate action for this problem. I want my scheme certificate or bond immediately or refund of the amount with interest.

            Mr.Arun ganesh on asking is not providing any further details.
            Axis Bank customer support has been notified about the posted complaint.
            Hi Judith,

            Sorry for the trouble. Please help us with the branch details and your contact details for us to assist you.

            Regards,
            Axis Bank
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              K
              kiran ks
              from Bengaluru, Karnataka
              Apr 11, 2016
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              Address: Bangalore, Karnataka, 560004

              Hi,

              My acct number is [protected]. I need new debit card and cheq book for my account. I have surrendered my old debit card & cheq book at the time of account closure. Now my acct has again active and i need the debit card & cheq book.
              Kindly resolve the isssue.

              Regards
              Kiran ks
              [protected]
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                M
                mathi siva
                from Jamshedpur, Jharkhand
                Apr 10, 2016
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                Address: 625016

                My Axis A/c No is - [protected] and my Debit card number is [protected]. Today made an attempt to withdraw Rs.2000/- from Madurai - Sellur ATM ( Opposite to Saraswathi Theatre) around 1.45 pm. Amount not disbursed but debited from my account. Kindly look into this and facilitate to return the same, pl.
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                  S
                  shivprasad haldainiya
                  from Alwar, Rajasthan
                  Apr 10, 2016
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                  Address: Alwar, Rajasthan, 301001

                  I lost my atm card of axis bank in the evening of 9 april 2016 after about 9:00 pm then in the morning of 10 april 2016 i got a message for debited of 5000/- rupees from my account at 8:46 am even there are no information regarding the pin number on the atm card .
                  How is it possible without pin number?
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                    A
                    Abhishek1947
                    Apr 10, 2016
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                    Address: Bhopal, Madhya Pradesh, 452023

                    I am saddam Hussen and I am give current a/c money your. employees there are give one recipet but my a/c not open that is problem that person not give response and not give also manage please give me best results
                    A/c name by open Mrcapital
                    And amount 11500/_
                    Date 17/3/2015
                    Brach mp nagar zone 1 bhopal mp
                    Please give me best results
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                      Y
                      yf9anoopvinay
                      Apr 8, 2016
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                      Address: New Delhi, Delhi, 110059

                      Hello today[protected], I deposit a cheque with the amount of Rs. 170000 for cash withdrawal in axis bank near, Uttam Nagar, New Delhi. Banker have not accepted the cheque and said that it is old cheque and u can withdraw cash only in base branch. My father have withdrawn 3 lacs in bihar branch in the march by filling up the same cheque so it's humble request for you please take action on this I m very thankful for you please short it out my father have a account in your bank for many years but this time only my father is facing problem ...
                      +1 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi Vinay,

                      Please share the branch details and also the account holder's contact number for us to get in touch with him.

                      Regards,
                      Axis Bank
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                        N
                        Naruka Banna
                        Apr 8, 2016
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                        Address: Jodhpur, Rajasthan, 340001

                        Credit card detail statement not showing in both my net banking& mobile banking page. Getting frustrated with your service.Whenever i want to see my unbilled transaction on my credit card i can't see that on any of your applications either Net banking or Mobile banking. Kindly resolve my issue & provide a solution for this as i am getting frustrated & soon i have to change my credit card provider if this continues.
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi Naruka,

                        Sorry for the trouble. Please write to us elaborating your concerns from your registered email ID at [protected]@axisbank.com for us to assist you.

                        Regards,
                        Axis Bank
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                          Mickk
                          from Bengaluru, Karnataka
                          Apr 7, 2016
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                          Address: 560001

                          Account no[protected]
                          ID no[protected]
                          Hello yesterday I deposit a cheque with a amount of 4800 in axis bank near, trinity, bangalore and it's already more than 24 hrs but I didn't get the amount in my account so it's humble request for you please take action on this I m very thankful for you please short it out I have a account in your last one year but this time only I am facing problem ..
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi,

                          We are looking into your concerns and will get back to you shortly.

                          Regards,
                          Axis Bank
                          Hi,

                          As per our telephonic conversation, we understand that your issue has been resolved. Thanks for writing in!

                          Regards,
                          Axis Bank
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                            J
                            jo5313
                            Apr 7, 2016
                            Resolved
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                            Resolved

                            Address: Jodhpur, Rajasthan, 342006

                            I request to my cradit card bill conversion to emi my bill is 38690 and card no.[protected] this request is fill to net banking 02/04/2016 and axept to and you send me a msg your appliton converted to 18 emi interst 1.5%pm and your fee is 580.48 you are reject my appliction and full amunt dudect my account[protected] so request you recradit money and selow my problum
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Axis bank loan department is not have commitment of what they agreed with us... very bad...
                            Hi,

                            Sorry for the trouble. Please share the details of your issue from your registered email ID at [protected]@axisbank.com for us to look into it.

                            Regards,
                            Axis Bank
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                              O
                              omni4699
                              from Latur, Maharashtra
                              Apr 7, 2016
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                              Address: Ujjain, Madhya Pradesh, 456010

                              Dear sir/ mam

                              i am having saving account with axis bank from more than 4 years. I have applied for credit card in Ujjain (M.P) branch of ankapat marg, application no :[protected]. I have not received my card yet as joining charging fees already charged on 18 Nov 2015.The executive who filled my form has entered wrong information like mobile no. and address.even i am not aware that axis bank has issued mi card one day when i saw online my bank account i saw active credit card in my online banking.
                              finally i called axis bank branch from where i applied they don't reply mi as they even don't aware who filled my form an all this show how axis bank is working and after 2 - 3 days they give mi customer care number i called them now they are saying after all verification that coz you are not calling from you registered number we can't help you.
                              i told them the executive has entered my wrong information but they don't help and the problem is with this customer care center every time u called the new executive will received your call and u have to tell him story again and again.

                              finally one executive told mi to mailed on [protected]@axisbank.com from registered mail id with id proof they will help you. i have send them mail on 18 march and i got replied from Parvathaini Surya Prasana
                              (Customer Service ) sorry to inform that your credit card application with reference number 365399 is declined due to untraceable.
                              again, i send them mail that card is active on my bank account and i got reply again from new executive Gangamma C A Customer Service that you will be happy to know that your credit card application has been approved.
                              Our records show that your credit card was not dispatched through as your address as the address was unlocatable. Kindly request you to confirm your complete mailing address along with 6 digit postal code.
                              finally, i have send them all details on 21 march but no response now i am mailing them daily from 21 march 2016 but they are not giving any reply.

                              i am just worried about this kind activity which leads fraud and i have not expecting this from axis bank, this show how irresponsible working pattern of axis bank. i need help from you forum as axis bank show their working culture. pls help mi its almost 5 months from date of issued.

                              application no:[protected]

                              reference number[protected]for mail)

                              regards
                              abhishek vyas
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi Abhishek,

                              Thanks for sharing the details. Please allow us some time, we will get back to you shortly.

                              Regards,
                              Axis Bank
                              Hi Abhishek,

                              Sorry for the trouble. Please confirm your mailing address along with the pin code for us to deliver the card. Thanks for writing in!

                              Regards,
                              Axis Bank
                              hi,

                              abhishek vyas
                              s/o pramod shankar vyas
                              7, anand bhawan, choubis khamba marg,
                              land mark bade ganesh mandir,
                              ujjain mp
                              456010

                              regards
                              abhishek vyas
                              [protected]
                              [protected]
                              Now what is thw update again u have taken mailing address.
                              dear fourm,

                              Again i m not getting any rply from axis bank dept again they have taken my mailing address twice and they dnt rply or update anything ..pls help mi out
                              Hi Abhishek,

                              Your Credit Card has been destroyed on April, 12, as per Bank's process since your address was not locatable. Please call us on our toll-free numbers[protected]/[protected] from your registered mobile number and place a request to update address and email ID. Once your email ID and address is updated, you can place request for a credit card. For further assistance, you may get in touch with your nearest Axis Bank branch.

                              Regards,
                              Axis Bank
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                                S
                                Sunaina Dubey
                                from Delhi, Delhi
                                Apr 7, 2016
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                                Address: New Delhi, Delhi, 110028
                                Website: www.axisbank.com

                                Date: April 07, 2016
                                To,
                                The Concerned Official
                                Reserve Bank of India
                                6, Sansad Marg,
                                New Delhi-110001
                                Dear Sir,
                                This is to inform you that I Sunaina Dubey (Axis Bank Account Holder- A/c No- [protected] & Customer ID[protected] hereby wish to draw your kind attention towards the fraud happened with me.
                                I Sunaina Dubey on dated 20/02/2016 went to Canara Bank ATM (ATM ID[protected] at Naraina Vihar, New Delhi to withdraw Rs. 4000/- (Four Thousand Only) from my Axis Bank Account (details mentioned above) however the Cash transaction was not successful due to some failure at the ATM but during the said duration I have received the SMS from Axis Bank stating that the transaction was successful and neither I have received the transaction slip from the ATM. Furthermore to cross check I once again did a transaction of Rs. 200/- and same thing happened (Transaction was unsuccessful however the SMS for successful transaction received). PLEASE FIND ATTACH THE TRANSACTION SLIP FOR RS. 200/- for your reference purpose
                                I have escalated this matter to Axis Bank at their respective Customer Care numbers however no satisfactory response from their end is received till yet. I have requested them to kindly check the CCTV footage of Canara Bank ATM but my request and repeated approach went in vein everytime. Since the incident date I have been continually approaching them to solve this issue but the kind of treatment I have received from Axis Bank has harassed me to the core.
                                Sir please note that I been a middle class working women have the important of every single amount that I have earned. This Rs. 4000/- + Rs. 200/- means a lot to me and loosing it without at my any fault is a pure state of distress.
                                I would humbly request you to kindly take the appropriate action on this and help me in getting over this situation.
                                Regards


                                Sunaina Dubey
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi Sunaina,

                                Sorry for the trouble. Please share the reference number which you may have received from the last communication channel approached for us to look into it on priority.

                                Regards,
                                Axis Bank
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                                  N
                                  NAVINGADUDAS
                                  from Mumbai, Maharashtra
                                  Apr 7, 2016
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                                  Address: Mumbai City, Maharashtra, 400030
                                  Website: www.axisbank.com

                                  My contact number is [protected]
                                  axis had issued me the credit card but i not used ...Every time money has debiting from my a/c
                                  last time also rs 5000 had been debit but i had intimate branch but no response from bank...So i want to appeal my complaint...
                                  Plz stop my credit card last time also i had given complaint to branch and customer care they told me that ur credit card has been closed...But in real it has not close everytime money has been deducted
                                  so plz deactivate my credit card...
                                  And refund all money which is unncessary deducted from my a/c
                                  plz i had not use the atm so how could i will suffer the loss
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi Navin,

                                  Sorry for the trouble. Please share the details of your issue from your registered email ID at [protected]@axisbank.com for us to look into it.

                                  Regards,
                                  Axis Bank
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                                    H
                                    h603ji
                                    from Pathankot, Punjab
                                    Apr 7, 2016
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                                    Address: Gwalior, Madhya Pradesh, 475110
                                    Website: edgerewards.axisbank.com/axisMobile/home

                                    My name jitendra kumar joshi cust id[protected] email jitendra.[protected]@gmail.com maine company me 40 phone lagane per bhi 10 min aayega 5 min aayega kahte plz help me
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                                      S
                                      Sunil Khera
                                      Apr 7, 2016
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                                      Address: Mohali, Punjab, 140603

                                      Hi axis bank,

                                      A​ wrong cheque of r.S 7376 has been deducted form my saving account- ********2435769.

                                      I never singed any cheque to anyone for this amount. I believe this is wrongly deducted, please rectify as soon as possible.

                                      If you say that i have singed this then please send me scan copy of cheque.

                                      Detail -

                                      06 apr '16 brn-clg-chq paid to thdc facility manage - 7, 376.00​

                                      You can reach me at +91-[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi Sunil,

                                      Please write to us elaborating your concerns at customer.[protected]@axisbank.com along with your account number and contact details for us to assist you.

                                      Regards,
                                      Axis Bank
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                                        R
                                        Rewad
                                        from Mangalore, Karnataka
                                        Apr 6, 2016
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        My account number [protected] and I have taken personal loan and emi of RS.9696/- deduct 01 of every month but month of April salary has credited on 04.04.2016 and sufficient balance on same date but they have debited 10262/-.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Hi,

                                        Please elaborate your concerns at [protected]@axisbank.com along with your loan account details and contact number for us to assist you.

                                        Regards,
                                        Axis Bank
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