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Axis Bank
Axis Bank Limited
Customer satisfaction rating: 51%
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10837
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Axis Bank Customer Care

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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India - 400025

Customer Care Phone Numbers and Contacts

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Toll-free:
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Phone:
Phone:
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642

Additional info
Ahmedabad
TRISHUL, Third Floor, Opp. Samartheshwar Temple, Nr. Law Garden, Ellisbridge, Ahmedabad - 380006

USA: +1 855 205 5577
UK: +44 808 178 5040
Singapore: +800 1206 355
Canada: +1 855 436 0726
Australia: + 1800 153 861
UAE: +800 035 703 218
Saudi Arabia: +800 850 0000
Qatar: +800 100 348
Bahrain: +800 11 300

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Axis Bank Complaints & Reviews

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Hi ALL,
I have not received my card.

History:
I have reported my lost card ([protected])on...
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i have applied for an axis card
application reference 1089899
its more than a month
what happened...
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[Resolved]

Sir
This is with regard to change of adress application which was given twice in your branch but still no action has been taken even after multiple reminders given verbally since three to four months back.
Require immediate ATTENTION.
Aug 13, 2020
Complaint marked as Resolved 
My savings account(Salary account )No is [protected].Iam working with M/s Indswift Ltd baddi for the last 2 years.
I wish to avail housing loan. Kindly advice.

Thanking you.


S.D.Kesharwani
Respected Sir
its been long time approx 4 and half month,i have opened account in your company but till date did not get my atm pin number .pls let me know why is this so.
the petition for openibg account was behalf of my company nahar group of company,so now let me know is dat my account still working or has been closed
regards
Dear Sir
I am your customer with your bank now working Nalagarh, now want to open my account for banking service as my previous sent are not valid so please suggest me to do so.
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hi this is sandeep kumar vill sultanpur dist panchkula i took loon in your bank on my land could you plz send me the detail of instalment because i have been living in austrilia since 2008 i just want to know about the money which i have to pay u .i am very sory due to some reason i could n, t pay instalment on time .the lone is which i took it is on my father name his name is ram kumar .i want to know that how much they have payed .could you plz send me the detail on my e mail .
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    [Resolved]

    I wanted to withdraw an amount of Rs1000/- on 9th November 2007 from Bangalore Electronic city TCS think campus Axis Bank ATM. May be due to insufficiency of currency, the ATM dispensed Rs300/- ( 100*3 Notes) only. and immediately a statement generated showing 1000 with drawn but 200 credited on the same date and same time.( 12.59 Noon ). the net effect is as if ATM dispensed Rs800/-.

    Immediately I have shown the same to the ATM security Person and registered the same in the Register book maintained at the ATM. The printed statement and handwritten complaint given to nearest Branch of Axis Bank which is at JP nagar , Bangalore.
    It seems that they forwarded the complaint to MG Road Branch on 13th November, but no action taken until I approached the main branch.
    When given another written complaint in MG road branch, they enquired and informed me on December 3rd that the DIEBOLD ( ATM Machine Manufacturers) Engineer confirmed that the machine dispensed 1 500note which was not actually dispensed. The bank is not willing to accept customers complaint.

    it is time and cost consuming each time to go to bank main branch to repeat the request to credit back 500 to my account.

    Finally I stopped to request the branch manager to credit back my amount of Rs500.

    I felt bad about this incident., Bank is not relying the customer ? what is the fun in complainting simply., whether bank doesnot have discretion to accept customer s requests..
    Aug 13, 2020
    Complaint marked as Resolved 
    yes agree

    This AXIS bank is big bank
    very worst bank
    no proper responce
    no customer care numbers work properly
    if you call, they put on hold for a long time


    very very very bad bank

    try to change your accounts from it or transfer all money to other bank and operate from it
    veryyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy worst bank
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    i am u custmer at saharanpur

    every day Problem atm machin in saharanpur
    plz con. me my Mb.[protected]
    best bank in india
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      [Resolved]

      Dear Sir / Madam,

      Dear Sir / Madam,



      I have transferred amount of Rs. 8000/- using my HDFC net banking to my AXIS bank account on 04.02.2008 with reference number 0777HD[protected].



      My account details are :

      Account Details-M K PRASHANT KUMAR[Details till[protected]:41 PM ]




      Account Number
      [protected]

      Currency
      INR

      Account Type
      SAVING BANK A/C

      Account Category Scheme Code
      Savings - Salary

      Account Status
      Active Account

      Primary Account Y/N
      Y


      Account Open Date
      [protected]

      Account Balance
      12.17

      Available Balance
      12.17

      As I am following up HDFC account people, they are asking to contact you. Kindly credit back to my account as I need to pay my credit card amount today.



      Thanks & Regards,



      Prashant M. Keshava

      Executive-Operations,

      Aliens Developer Pvt Ltd,

      http://www.aliensgroup.biz/

      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      i forget my axis bank user id please send it to my emailid
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        [Resolved]

        sir, I had applied for fresh credit card but before i could recieve the card i went for change of addressi.e from E-2 pareek college road bani park Jaipur ((Raj) to new address i.e Hno. 77 veshweshvaria Nagar Gopalpura Bye Pass Jaipur (Raj).
        So the card was returned back by the currier co. I talked on your help line they addvised me to send application for change of adderss along with the proof of new address through post at your post box. All the said work has been done 20 days ago but till date I am yet to recive my card. Kindly do the needfull in this regard .
        Rajneesh Tyagi
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        Axis Bank — Credit Card not received

        I applied for an Axis bank Silver credit card. I recieved the ATM passwords (2 Nos- One for an addon card) and the reference no. of application 793642. I believe they also have deducted 800 INR for some schemes like the 50% discount on round trip air fares. I haven't recieved the credit cards so far. I doubt whether they are miused by someone.
        Could you please........................... sort out this matter?
        TILL NOW I DIDNT RECEIVED MY CARD, BUT I'M RECEIVING STATEMENTS. ITS RIDICULOUS OF YOUR SERVICE

        Axis Bank Credit Card — Not recd Credit Card

        With reference to the above subject, I have not recd the Axis bank credit card. please send immediatly as soon as possible
        ( ref: Expressit vide AWB # [protected])

        Thanking you

        M Sudharsan
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        Credit Card — Till not received credit card

        Respected sir,
        Your Representative attendt me on phone for the BARCLAYCARD


        I submit my all required documents.
        But I Dont receive the CARD.
        So pls. do the needful ASAP...
        MY APPLICATION REFRENCE NUMBER : [protected]

        Yours faithfully,
        S.M.Hunagund
        Contact no. [protected]
        Dear sir
        I received the credit card pin number long back till now i did not receive the credit card, but i recived an sms saying its undelivered how is it possible my mother is available in my home always when i am able get the pin number why not the card.
        Expecting the anticipation at the earliest.

        Card was booked in chennai office


        Any other details require please let me know.

        regards
        Adam
        my credit card application ref no is :- no1815988 please let me know the status of the card. and what time i can get it the same i am your prime customer please reply as soon as possible.


        Thanx With Regards
        Rajesh Agnihotri

        Credit Card — not receiving till

        i milindkumar s. sancheti applied for credit card approx 1 month bfore online after tat a call come on my mobile no. [protected]/[protected] about submission of document and i submit document within 1 hour on same day please send me credit card
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          [Resolved]

          Unfortunately I had applied for a personal loan from Axis Bank and suffered a loss. Asaf ali branch salesperson hadcollected the documents for loans on 15th Jan'07 with a promise to disburse a loan in 10 days. After fewdays i got a cal that documents had been lost and i hadgiven the documents on 01st Feb '07. After that they ask me for bank statement of my previous bank account but askedin peacemeal Mr. sumeet Chhatwal did'nt understood the urgency of a applicant and took the matter very lightly. I am suffered very heavily . Please 2 Do something i fedup with this kind a attitude and want a compensation from the Bank for the loss sufferedand strict action against the culprits of asaf ali road Axis Bank. Loan manager Sumeet Chhatwal
          Aug 13, 2020
          Complaint marked as Resolved 
          I have recd a cheque on 09.07.08, bearing no. 172856 Dt.20.12.2007 for Rs-2500/- which can not be deposited as already six months expired. please issue me a fresh cheque
          regards
          sanjay
          phone no [protected]
          Reg:- UTIB/PL23970 complited 16th EMI where is our 1% cashback you know what sir you people's are always worried about your payments what about these kind of delays will you please let us know the status on urgentt basis as its already delayed 3-4 months.

          awaiting your positive reply.

          thanks/regards

          narinder singh PH: [protected]
          In my opinion axis bank is one of the most pathetic bank, with ill mannered staff .This bank flouts rules at the drop of hat.They are not at all customer friendly, staff itself is not aware of bank guideliness and they make false promises to customers.
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            [Resolved]

            Mr. Nayak,

            I'm writing this mail while I'm being kept on hold by your bank's helpline. it's been 15 minutes now...and I must say, your selection of hold music is very sorry. More importantly...there are no status updates on what number in line I am, or when the phone will be answered.

            Anyway, getting to business...since I can't afford to waste any more of my time than you already have.

            This is regarding a written request I had put in at your Bandra, Turner road branch (by the way...18 mins on hold now...lovely music). I had misplaced my debit cards...and had them blocked. About a month ago, I applied for re-issuance of my gold debit card with a new pin number. I submitted the written application at Bandra, where your staff promised that it would be delivered to the Worli branch (at which I hold my account)...and the card and pin would be sent to me in 8 to 10 working days.

            I didn't receive anything after 14 days, which is when I went to the bandra branch to check the status. After receiving a little more than a clueless 'But we sent it to worli na, madam', I understandably raged at your phone banking officer (who were very nice as they made me hold only about 5 mins...23 mins on hold now, by the way...the music does grow on you).

            I received a call from someone who i think was from worli branch, the next day, to whom i repeated the details...it's been a week since then...I haven't heard since.

            I have been trying to call your worli branch, bandra branch since this morning...i get transferred to your helpline (25 mins on hold)...and therefore have had to now guesswork your email ID to write this mail. (Mr. Oza, Mr. Swaminarayan...yours were the olny email IDs I could find online...will you gentlemen be so kind as to guide a lady's email to the right person..)

            I'm sure you appreciate the realities of your customers...we simply cannot spend time traveling from one branch to another....I thought that's why other banks I bank with, seem to have very efficient phone and online banking.

            Can I please have my debit card and pin before I leave for my holiday next week...since the request has been with you for a month now...i would think that would be enough time. I promise to test out your gold card's benefits in Singapore and report. (33 mins on hold ...phew!!)

            By the way..I should also tell you...your emergency help line for cad blocking doesn't respond either.

            My details are:
            Name: Lipika Kumaran
            A/C no:[protected]
            Branch: Worli

            Please do feel free to placate a very irate customer. I will await a response..sooner rather than later.

            Regards,

            Lipika

            P.s. I've hung up the phone..after 35 mins on hold...do you reimburse phone bills?
            Aug 13, 2020
            Complaint marked as Resolved 
            any issueing charges gold debit card
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              [Resolved]

              Hi

              This is in refrence of my card application no 897656 . i wish to inform you that i get a message on my mobile that my card has been approved on 5th jan 2008 and i recived the sealed pin number for the same on 9th but till date i am not geeting the card . i am in tension that any body can use this card as i am not getting the reply from bank after several complaints

              Regards


              Neeraj
              Aug 13, 2020
              Complaint marked as Resolved 

              Jammu Web Computers — Not Recieveing Credit Card

              Hi

              This is in refrence of my card application no 1470800 . i wish to inform you that i get a message on my mobile that my card has been approved on 24th jan 2008 and i recived the sealed pin number for the same on but till date i am not geeting the card . i am in tension that any body can use this card as i am not getting the reply from bank after several complaints. I call several times in customer care but in vain.

              Regards

              Axis Bank — Non Receipt of Qty Statements

              Respected Sir,

              I am having a salary account with Axis Bank at their Ahmednagar Branch.
              Earlier, the bank use to send the Quarterly Statement of my Bank Account by post.

              Since few months i have started availing the facility of net banking. And their onwards neither I have received the Quarterly Statement of my Bank Account nor i have received the same in my mail id i.e. [protected]@gmail.com.

              From one side they are sending the vogue mail of Quarterly Statement of the Bank Account and from other side the same mail is having an attached file containing the statement (but not in position to open) i.e. the same is not opening or can be downloaded from the net.

              now, i am very frustated about the bank's attitude of not providing me the the Quarterly Statement of my Bank Account.

              Kindly help.

              Thank you

              Sharad Vilas Pathak
              A/c No. [protected]
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                [Resolved]

                To,
                The manager
                Dear Sir,
                I am resident of virar , holding a salary a/c with Deutsche Bank. on sanday, 3 feb 2008 at 9.30 am i went to withdraw cash from AXIS BANK ATM located at virar East opp. Railway station . my ATM Card got stuck in the machin because of power failer. on manday 4 feb 2008 in the morning i went to virar west located opp. petrol pump to report and claime my ATM Card. i was surprised by the statment by the officer [ladey] that they can not give me the card. she said they will distroyed the card. she said i have to gate a new card from dutsche bank only. is it my fault that power failer occured when i went to i withdraw cash from that ATM machine. i am surprised by the rude behaviour of your staff. why should i pay for the extra cost to the ATM Card. please do The need full to gate me the card delivered to the my office my self phone number is [protected]. i am sending a copy of this maile to evening newspaper midday also .
                BABAN VICHARE,
                Aug 13, 2020
                Complaint marked as Resolved 
                R/Sir,

                To,
                Axix bank,
                The manager,

                We have allmost problem withdraw cash in atm machine the mall raod bhatinda.Atm machine every weekly withdraw cash in atm machine is dead so i basically problem face in city people.ATM machine daed very bigg problem in bank.Sir no any axtra Atm machine in city.please provide to atm in my city bhatinda (punjab) i have no broolem face in feture regarding ATM machine.

                Thanks With Regards

                Navdeep Pathak
                E-Mail Id:- navdeep.[protected]@gmail.com
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                  [Resolved]

                  Dear Sir

                  This is in reference to Account number [protected], Account name Mamta Dry Fruits Corner (Noida), which was opened in the last quarter of the past year. The executive who came to open this account did not mention anything about the branch of the bank and thinking it to be in Noida, the holder agreed to open an account. But the account was opened in Vikas Puri Branch which was not all possible for the holder to operate in lieu of which on receiving the ATM card through courier, the holder returned it back mentioning it in the Acknowledgment that this account is not needed by him and so he did not make it functional either in any sense (no amount was deposited into that and no transactions were done thru that). But still the monthly statement received by him reflects a charge of MAB Non Maintainence as Rs. 350.

                  I would thus request you to please look into this and make it feasible to close this account as soon as possible in order to avoid any unnecessary charges outstanding.

                  Regards

                  Dr. Mamta Kapila

                  on behalf of Mr. P.C. Ganotra
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  sir, i hve a doubt..my brother opened one account in axis bank.but my brother opened account on june 2006..his died on the dec 2007 during the road accident.so in that insurance is available..whether whete i get that amount.tell me please..my brother opened the acc in delhi at vikaspuri branch..
                  Hi, This is Sashibhusan Jena, I opened one saving account couple of month back in Axis bank, Badasankha, Puri, Orissa branch. They have charged Rs 250.00 to wards electronic fund transfer. but when I went for pening account I asked them all about and got the result that nothing to charge. Even I have gone through the change sheet they provided with my welcome kit, nothing is mentioned like this. Also I have gone through online transaction charges list in axisbank.com site nothing mentioned like this.

                  And similarly they are charging huge amount for low balance, mobile banking and so on. Axis bank have so many hidden charges in huge margine than other banks.

                  I feel they are trying to increase their revenue from charges with cheating the account holders.
                  so I would like to request you to take the steps for it and do the needful, whatever possible.

                  please let me know if any additional steps can be taken by me.

                  Also I want to inform all the indians not to make relation ship with the Axis bank, you might be cheated by them.

                  Thanks,
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                    I have an salary account and have visa gold card in AxisBank.In salary a/c of visa gold card there is no deduction of transactions,balance...
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                    [Resolved]

                    This is to inform you that Rs. 10,000/- has been withdrawn from my SB A/c No [protected] through ATM Hotel Surya Ranchi on 17.12.07 as per the SMS received from SMS Banking facility activated in my account on 17.12.2007 at 2:52 pm.

                    Since I had not withdrawn the money and my ATM card (Debit Card No [protected] valid till 12/2007) was with me in Jamshedpur I was shocked how could a withdrawal take place from my account. I immediately checked up ATM Akashdeep Plaza Golmuri and lodged a written complaint to your Jamshedpur Branch on 17.12.07 and to the President Eastern Zonal Office vide Registered letters dated 18.12.07 to report this incident. Thereafter I came to know that a new ATM card was issued and sent which was not yet received by me.

                    I was informed over the telephone on 19.12.07 at 03:18pm first by Ms Neha Sinha and subsequently by Mr Saurabh Kumar (operations head ) of Ranchi Branch who informed me about delivery of my renewed ATM card to a person named Rakesh Yadav who is neither known to me or has been authorised by me to receive the ATM card

                    I would like to know why my renewed ATM card was delivered to an unknown person. Due to negligence at your end such fraudulent withdrawal of Rs 10,000/- was possible as a result of which I had to incur financial loss and undergo mental agony.

                    After 10 days(27.12.07) on neither receiving any reply or feedback from the bank’s end I started following up with Mr. Rabi Kumar(Branch Head Ranchi), who gave me verbal assurance“that the matter will resolved (lost money will be credited to my account) within a day or two and I will get back to you”. I am very sorry to inform you that Mr. Kumar is never use to get back to me, I used to call him up regularly on his mobile and landline and at times he used to avoid or disconnect my calls till the 11.01.08. On 12.01.08 reminder registered complaint letters were sent to the Branch Head Ranchi and to the President - Eastern Zonal Office Kolkata. Even after not receiving any written reply or telephone calls from the bank, I called up President’s Eastern Zonal office on 21.01.08 and spoke to Mr. Debapriya Bhattacharya, who informed me that the concerned Mrs. Dipanita Banerjee-Asst Vice President is out of town who will return after few days and get back to me, but as usual no one got back to me. I called up the Eastern Zonal office on 28.01.08 and spoke to Mrs. Banerjee who again assured me that the matter will be resolved and promised to get back to me within a day or two. As usual she did not get back to me I called up again on 01.02.08. Mrs. Banerjee who again assured me that the matter will be resolved within a day or two. Finally on 02.02.08 I received a call from Mr. Rabi Kumar (Branch Head Ranchi) that the bank will not the credit back the amount which was fraudulently withdrawn from my account as the Debit card was delivered to my address.

                    I would again like to know why my renewed ATM card was delivered to an unknown person who is neither known to me or has been authorized by me to receive the same. Due to bank’s negligence such fraudulent withdrawal was possible. The basic function of a bank from the Indian traditional point of view is safe-keeping of the one’s money and “UTI”, the banks earlier avatar was synonymous with the Indian financial system. Thus I request you to live up to the bank’s tradition and credit this amount back into my account.

                    Sir, 50 days have passed since the fraudulent withdrawal but still I have not received any reply from the bank’s end and have been patient & co-operating with your bank over this period, but now I feel my patience and cooperation has been misinterpreted by your organization as my weakness.

                    Please initate action against the bank so that I get back my hard earned money back to my account. Waiting for your reply!
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    i am holding an NRI account ID[protected].i am at us now.
                    I want to know how i can deposit cash in this account.

                    The specific code etc.. with steps may be e-mailed to me.

                    himanshu
                    Dear sir,
                    I lead distt. manager Ranchi distt.request you to please send us your performance report( DCP 2009 RANCHI DISTT) send to our LDM OFFICE RANCHI IN OUR FOLLOWING ADDRESS
                    OUR ADDRESS

                    LEAD DISTT.MANAGER OFFICE
                    BANK OF INDIA
                    ZONAL OFFICE NEAR OVERBRIDGE
                    PRADHAN TOWER
                    MAIN ROAD RANCHI

                    PLEASE SEND US STATEMENT AS SOON AS POSSIBLE.
                    Respected sir.
                    Most humbly and respectfully I beg to say that I am priority and
                    valuable custommer of axis bank.
                    My account has been running from more then six years in axis bank but
                    I never felt problem regarding banking service but now _a_ days I have
                    been harassed emotionaly and mentaly by the Dt. Manager Miss Aditi
                    ghosh. Her tendency is negelectind and ignoring the custommer and his
                    problem. Her version is very penetrating and shocking. So far her
                    behavier is seems to be concerned, is very rough, rigid and restive.In
                    spite of these demerites, she get advantage to be a lady bank
                    executive.
                    Hence, therefore I request you to do the needfull and strict
                    action against her so that I may not suffer further mentaly and
                    physicaly.
                    For your this kind deed, I shall remain greatfull to you
                    forever. MY NAME IS SUSHIL RANJAN, CUSTUMMER ID:[protected] MY HOME
                    BRANCH:KUTCHARY ROAD RANCHI.
                    THANKING YOU
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                      [Resolved]

                      Sir
                      I have bitter experience with AXIS Bank Demat services

                      I received letter from bank stating my demit account is suspended due to non availability of PAN details and requested to produce my PAN details. So I reached the office at Greelands/Hyd with the letter and my pan card Xerox. when I talked with concerned manager he says he want my original PAN card for verifying. It foolishness on the bank partto ask for my original PAN card where as in letter they asked for only PAN details ,
                      Next day I have sent my assistant with my original PAN Card which was verified and sent to Bombay stating that the original has been verified
                      Now I have received letter from Greenlands/Hyd that my name is not matching with the income tax dept PAN database ( there small error in data base instead of reddy they have put kreddy in my last name, though it is correct on the PAN card , of course it is mistake from income tax dept . )


                      It is shameful on the part of Axis bank services to make customer go around and is there any sanity for insisting for the original PAN card by the Greenlands/Hyd, which was not asked in the letter and now after verifying the original PAN card by the same bank ,which was given in writing to the Bombay that the original is verified and finally rejecting the same that the name is not tallying.
                      one alphabet in the total 27 alphabets though my surname, first name and middle name are matching totally and one letter just extra typed in last name
                      Really I am wondered by the CRM at AXIS bank , which is so called as Best Bank for the year 2007 chosen by Business India.

                      Regards for best CRM
                      vv reddy
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      i have a account in the name of nisha having saving account o [protected], unfortunetly
                      i have lost my atm card, i have submit a form regarding the reissue the
                      atm card & change my regisered mobile no to [protected]. i have sumbit the complain on 26-03-14 on jaipur vidhyadhar
                      nagar, branch . but i have not recieved the any response from that. please resolve at asap.
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                        It is been a horrifying experience with Axis bank, first of all I was embittered with your despicable marketing stating the...
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                        my name is gaurav kuamr verma .
                        i had opened an account with uti bank in nov '04.
                        and for that i gotta...
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                        [Resolved]

                        DEAR SIR/MADAM
                        THIS IS VAIBHAV JOSHUA FROM JABALPUR(M.P.) I HAD APPLIED FOR THE CREDIT CARD ON 18TH OF DECEMBER 2007, AND AFTER 5 DAYS I RECEIVED A VERIFICATION CALL FROM THE JABALPUR CENTER ITSELF AND AFTER THAT I WAITED FOR 15 MORE DAYS AND I AGAIN WENT TO THE CENTER AND ASKED FOR THE STATUS AND THROUGH MY MOBILE NUMBER THEY FIND OUT THAT MY FORM HAS BEEN CLEARED FROM INDORE AND MUST BE REACHING TO BOMBAY, BUT I DID NOT RECEIVE ANY OF THE CALL FROM THE INDORE OFFICE TILL NOW . AND AS I CALLED IN THE MUMBAI CALL CENTER AFTER 45 DAY FROM THE DAY OF SUBMISSION THE FORM IN JABALPUR I GOT THE REPORT THAT THEY HAVE NOT YET RECEIVED ANY OF THE APPLICATION FORM OF MY NAME AND OF MY DATE OF BIRTH WHICH THEY ASKED TO VERIFY.

                        SO MY COMLAIN IS THIS THAT WHEN THE FORM HAS ALREADYU BEEN PASSED FROM THE INDORE SO WHY IT HAS NOT YET REACHED TO BOMBAY OFFICE AND WHY I HAVE NOT YET RECEIVED ANY SMS OR ANY CALL FROM THE INDORE OR FROM THE BOMBAY OFFICE. SO PLEASE LET ME KNOW MY FORM STATUS.

                        MY FORM NO. IS - 3659825
                        NAME - VAIBHAV JOSHUA
                        DATE OF BIRTH- 11/02/1984
                        MOBILE NO. - [protected]
                        CITY - JABALPUR(M.P.)
                        THANKS
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                        Aug 13, 2020
                        Complaint marked as Resolved 

                        AXIS Silver Credit Card — Not Yet Received

                        I have applied for UTI(AXIS) siver credit card on 24-Sept-2007 but I did't get any confirmation call and also any reference no.My application no is :3477826 could you plz send me the feedback...?

                        Axis Bank Silver Credit Card — Illegal charging of money

                        I have one Axis Bank Credit Card. They ALWAYS deliver the bills late. They delivered the statement for month of December 2007 much after the last date of payment. They only sent an SMS mentioning the total amount. Naturally i waited for the statement and hence got late in paying as well. They immediately deducted all the charges for late payment in the bill for January 2008.
                        In another occasion the bill for the month of February 2008 did not arrive at all. In fact it has not arrived till date. In that case also i waited. Again i paid late due to this. They immediately deducted the related charges for late payment in the bill of March2008.

                        How can the bank expect me to pay the bill without delivering the bill statement on time? It is the bank's responsibility to dispatch the statement on time and also ensure that the statement reaches me on time. If the statement is not delivered before time, then again it is the banks responsibility to provide the bill online or send an email containing the detailed statement. And all this has to be done in such a way that the card holder gets at least 15 days time to pay. I can substantiate my claims by referring to an RBI notification (Circular No: RBI/2005-06/211DBOD.FSD.BC.49/24.01.011/2005-06) articles 2a and 3a.

                        In this manner Axis Bank Credit Card has taken more than Rs 1400 from me. When i write to Axis Bank customer care they simply refuse to give me back my money. They do not care for any circular by RBI. They simply keep saying that the bill has been delivered "according to their records". How can their records have the delivery date. Their records will only have the "dispatch date".

                        I want a solution to this shameless looting of money by Axis Bank Credit Card. They do not have any online system. They do not have a reliable bill delivery system. Why have started a credit card at all. They do not even bother about customer satisfaction. They write lies in their emails saying that the bill has been delivered when actually it has not.

                        AXIS BANK SILVER CREDIT CARD — Credit Card Account Statement not received for the the period 15.05.2008 to 15.06.2008.

                        Dear Sir/Madam,

                        I want to bring to your notice that I have not received the Credit card account statement for the period 15.05.2008 to 15.06.2008. I am not able to communicate for the details on the call centre contact number because of which the details also could not be got. Two days back my credit was stopped without any prior intimation. Although I have been paying my dues regularly late payment fees debit interest have been levied for the last month. I want a quick response for all these problems. I don't know how to contact them on phone.

                        Thanks
                        Bharati
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                          [Resolved]

                          Dear Sir/Madam,
                          This is in response to the letter No:4322 dated Dec 19 2007 with the above captured subject.

                          Kindly note that the same credit card was reissued to me on informing that the original card was lost from my end. The executive who took the application for new card has informed that there is no charges for a fresh one, but later i have found that the information given was wrong. I have given a written letter to the AXIS bank , calicut branch for cancelling the card.

                          I have furthur send reminders to cancel the card on this in the month ofOctober, November and December.

                          No transaction was made on the newly issued card also.

                          Requesting you to kindly consider my request to cancel the card and stop the process in recovering the dues from my SB A/c.

                          regards
                          Ashwin
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            I have an salary account and have visa gold card in AxisBank.In salary a/c of visa gold card there is no deduction of transactions,balance...
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                            [Resolved]

                            Dear sir,
                            I am an account holder with your bank and have been receiving statements of my demat account from you periodically by post. However, I wish to bring to your notice that off late the statements are reaching me after a long time and are invariably damaged. The last statement received by me on 25th January was a shocker!. The statement was completely open, the envelope torn and ragged to the extent that only the front cover of the envelope was present. This is a serious matter and makes my personal details available to everyone en-route, besides being a security breach.
                            I hope you will look into the matter and the needful will be done.

                            Thanking you.

                            Yours sincerely,
                            V Reddy
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear sir,
                            I am an account holder with your bank and have been recieved my ATM card but his pin number not gotted so i requestly please urgently my pin number. You are not give my pin number than i closed my account.
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