Claimed

Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
Complaints 13015
Resolved
6562
Unresolved
6453
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 535

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sherankhan
from Kolkata, West Bengal
Jan 8, 2016
Report
Copy

Address: Kolkata, West Bengal, 700016
Website: www.axisbank.com

Hi i have a salary account with Axis Bank. the time when i was working in that organization, axis bank offered me a credit card saying that there will a one time free at the time of taking the card and after that they wont be any maintenance charges. After leaving the job i used the bank account for a while as i used the credit card, after few days i clear the dues in my card and my salary account balance was Rs32 something after few days Axis bank charge me RS250 for Credit card annual fee, i called the bank and informed them the whole thing, the told me that the charges will be waived offf, But it was not done after few month again they charged me insterest for not paying the money and now they send me a statement to pay Rs 1401.somthing. i called the bank a girl recieved the call she spoke to me very badly, i felt at that monent that axis bank is a Thief they just informed wrong thing to the customer and take money later. i dint paid the amount, kindly Suggest me what need to be done as i dont wanna pay a single ruppee as i was being misguided by the bank employee.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kp bhopal
    from Indore, Madhya Pradesh
    Jan 7, 2016
    Report
    Copy

    Address: Bhopal, Madhya Pradesh, 462041

    To the Mr central manager Sir Axis Bank, India Subject: - Branch Manager in connection with the the application of the abusive behavior. Axis Bank to service of your are requested, Lal Ghati Bhopal Branch staff is not a respectable behavior per customers. Your banking services is not right for us. The branch manager Mr. Vijay Singh was insulted me. And the indecency of depositing money into your bank was just.But after his behavior in a defamation case on them and your bank can do.You penalize them for this abusive behavior. I have the police report against him. If you take no action against them to honoring me, so I can take the help of a competent jurisdiction. your faithfully K.S. Parmar Bhopal M.P. Mob.[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bholanath Dasgupta
      from Baghdogra, West Bengal
      Jan 7, 2016
      Report
      Copy

      Address: 741235

      On 4.1.2016 I approached Kly Branch for payment of application fees throgh GRIPS with a Challan and a cheque of Rs 250/- drawn on the same branch. The challan and the cheque was received by a lady officer and I was asked to come on the next day for e-challan receipt. The receipt was handed over to me on 5.1.2016 thereby making one day's delay in filing the online application. Further the e-challan receipt was printed on a throwaway paper-the front page contained the payment particulars and the back page contained certain figures penned through and the same cannot be produced before a Govt authority. For the same type of payment SBI Kly responded immediately and the receipt was given within half an hour on the same day. I donot know why axis bank took the matter casually. Kindly inform me if I can get a fresh e-challan receipt. BHOLANATH DASGUPTA Customer id[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        karkarrohit
        from Ahmedabad, Gujarat
        Jan 6, 2016
        Report
        Copy

        Address: 382345
        Website: www.axisbank.com

        I am Rohit and I am very disappoint from complain resolution service of axis bank. I have recharged my uninor number through net banking but some how my Rechrge not done successfully but my axis bank account (Acc no: 912*********477) deducted by 160 rs. on 28, Sep. I have complained by phone call 2-3 times and also complained manually @ Axis bank branch (Bapunagar-Ahmedabad) but steel I dont get my 160 Rs back in my Account. I never seen this type of poor service. Very very disappointed from Axis bank. Thanks!! +91 [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Jan 20, 2016
        Updated by karkarrohit
        I have filed a complain once again and still no responce from AXIS Bank.
        they only want you to charge your phone so that they can charge you.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          deb111222
          from Kolkata, West Bengal
          Jan 6, 2016
          Report
          Copy

          Address: Kolkata, West Bengal, 743127

          I have opened a savings a/c dated[protected] From Shyamnagar, North 24 Pgs Branch and after several time waste they able to open my a/c on[protected] night and till today 5-1-2016, , I am still waiting for Cheque book, Atm card and other details This is really worst service that I have with axix where as other bank open a/c within few minute I have complained to Nodal office many times but they are doing nothing but wasting Customer time and few un productive employee doing this
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajat53
            from Bengaluru, Karnataka
            Jan 6, 2016
            Report
            Copy

            Axis bank customer service is really pathetic. There were a series of repeat transactions on 2 nd Jan and when I called to block my card immediately the call centre agent told me that there is a server issue and because of which the repeat transactions have taken place. The call centre agent told me not to block the card and promised that the problem is at his end and will be resolved by themselves . Now when I checked the balance credit I realised that the repeat transactions are not reversed. I call the call centre and she said that she can't help me in this regard I had to write a mail !! Then went do you have a call centre !! The call centre agent also said that they don't call back ..How ridiculous !! I've paid money to get this credit card and I am subjected to this kind of horrible Treatment in axis bank. My interaction id in call centre is[protected]. Kindly resolve the issue and call me back !!
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jayanttelang
              from Bhanpura, Madhya Pradesh
              Jan 5, 2016
              Report
              Copy

              Address: Ujjain, Madhya Pradesh, 456010

              Sir, i was booking my railway ticket from online booking IRCTC on 28th sept 2015 through my Axis bank debit card, in first attempt i booked my ticket, but only amount Rs 1707/- debited from my axis bank saving account no.[protected], i did not get any ticket, in second attempt the same amount debited but this time i got railway reservation, my complaint is for the first transaction, that amount still unpaid to me, means the amount Rs 1707/- still not credited in my axis bank saving account, 3 months have been passed, i have made contact to my axis bank Branch, Ujjain MP, but they only sent my complaint to their higher authority twice, they did not reply me satisfactorily, sir, please help me to refund my amount Rs.1707/- Thanks
              Axis Bank customer support has been notified about the posted complaint.
              Jan 05, 2016
              Updated by jayanttelang
              Jayant Telang
              7/9 Alakhnanda Nagar, Nr.Birla Hospital
              Ujjain MP
              Contact [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jashoda parmar
                from Anand, Gujarat
                Jan 5, 2016
                Report
                Copy

                Address: Ahmedabad, Gujarat, 382330

                I have account in axis bank branch- naroda ahmedabad. i have debit Rs.3000 in my account. and last time i withdraw Rs.2000 from my account. now my balance is Rs.945 so can u tell where is going my Rs.55. why did u cut this amount from my account.

                My Account Number:-081672 Branch:- Naroda Ahmedabad.
                Custmer Name:- Parmar Jashodaben Amrutbhai.


                kindly short out this matter as soon as possible

                Regards
                jashoda parmar
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  tihorvanarp
                  from Chennai, Tamil Nadu
                  Jan 4, 2016
                  Report
                  Copy

                  My debit crd num [protected] and I m acnt hldr in Axis bank. Need 10 laks urgntly. Nt abl to acsess act. Pls to be hlping m.
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    clintan
                    Jan 3, 2016
                    Report
                    Copy

                    Address: 500055

                    Axis account details RS.AADHITHYAN AC:NO; [protected] BRANCH: TIRUMALGHERY AP STATE, SECUNDERABAD, TELANGANA-500015 I MISS MY REGISTERED MOBILE NUMBER, I WANT CHANGE THIS NUMBER [protected] EMAIL- [protected]@gmail.com I not register in Axis mobile app So kindly please change that number I want log in axis mobile app, thank you
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shubhajhum2010
                      from Durgapur, West Bengal
                      Jan 3, 2016
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra, 400025
                      Website: Limewallet.com

                      Dear lime wallet, My last transaction was failed, so kindly credit my amount Rs.330.0. Transaction Amount:330.0 Transaction date:[protected] Txn ID:242496 Reg.Mobile No.[protected] Reg.Email ID:[protected]@gmail.com
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        gunasd
                        from Behror, Rajasthan
                        Jan 2, 2016
                        Report
                        Copy

                        Address: Mumbai City, Maharashtra, 600073
                        Website: axisbank.com

                        Sir, I am not in receipt of your cc statement for cc No.[protected] for the month of November dated 12.12.2015. Kindly send me the same to my new address: D Gunasekaran, 26, First main Road, Ranganathan Nagar, Selaiyur, Chennai.600 073. Mobile No.[protected] Customer ID:[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anil Rajprohit
                          from Puttaparthi, Andhra Pradesh
                          Jan 2, 2016
                          Report
                          Copy

                          Address: Kurnool, Andhra Pradesh, 518301
                          Website: www.axisbank.com

                          Respected sir, i send the cheque to my purchaser as XYZ textiles & he has been deposit in different a/c as ABC textiles so please tell me how can it's possible & one thing it's overall mistake by axis bank surat (guj) & axis bank adoni (ap). Kindly please i wan't to punish him. From - [protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ambujanath
                            Jan 1, 2016
                            Report
                            Copy

                            Address: 759014

                            Sir, my benetton bag evoucher code is [protected] Please send my bag following address Pradipta Kumar Nath. At/po- Mahapada, Via - Mahimagadi, Dist- Dhenkanal, Odisha, pin- 759014, Mobile - [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              lavanya peddiboyana
                              Jan 1, 2016
                              Report
                              Copy

                              Address: Bangalore, Karnataka, 561229
                              Website: www.axisbank.com

                              Hi, I have applied for personal loan recently and it is declined with verification failed.Verification guy visited my home when we are out of station and they have come with out any prior informal. I want to reopen it again.Please look into this. Application id : 3893339
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pranav Thaker
                                from Mumbai, Maharashtra
                                Dec 31, 2015
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra, 900092

                                I am pranav thakar.axis bank credit cards statement not come at my home only sms are coming in my mobile. pls send in my email id my email id is [protected]@gmail.com.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vlohar
                                  from Mumbai, Maharashtra
                                  Dec 30, 2015
                                  Report
                                  Copy

                                  Address: 421503

                                  Dear sir /mam I was gone for purchsing tabelt in relince diigital on satraday .but that time was after swiping my card 10000rs debited from my cerdit card but marchnt reliance digital not got payment.after that on monday he got payment but they send reverse request for refund but still i not geting my cerdit amount in my credit card.kindly request you i was never puraches any item from them. Kindly reverse my 10000 rs in my credit card. Transction no[protected] Transction date-26/12/2015 Transction amount-10000 Credit card no-[protected] Kindly take action imdiendly.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    asingh.rajesh
                                    Dec 30, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore, Karnataka, 560076

                                    Respected Sir, I am Rajesh Kumar Singh, Having a savings account in Axis bank, Kormangala, Bangalore Branch Home Branch Address: No 119, 80 Feet Road, 7th Block Industrial Layout, Koramangala, Bangalore. Account No - [protected] I have requested couple of DD request using Axis bank online facility iconnect on 13th Nov 2015 which was payable to Bhopal and issues by Bhopal branch (Branch code - 044) (This information I was get from my home branch) Issued DD No - 95918 and 95919. But till now I have not received both DDs to my communication address which was supposed to be delivered within 7 working days the request raised. I was also contacted to my home branch to get my DD but they also don't have any idea about the DD and they said they are helpless and then I escalated the issue to customer care but they also seems helpless and now I have no idea to whom I suppose to contact to get my DDs. Due to the delay to deliver my DD I have been forced to delay my visa process and get too much mental stress and harassment from Axis bank staff. I would like to raise a complaint against Axis bank to not deliver DD to me on the agreed period, have lost my interest amount from 13th November 2015 till date (Which I suppose to get if I would have get if the amount was not deducted from my account) and demanding compensation for the harassment. Thanks! Rajesh Kumar Singh
                                    Feb 5, 2016
                                    Complaint marked as Resolved 
                                    My issue is still not resolved and still the DDs not delivered to me. I don't want my DD any more but just wondering how my complaint closed with out any information to me. Very disappointed.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    My issue is still not resolved and still the DDs not delivered to me.
                                    I don't want my DD any more but just wondering how my complaint closed with out any information to me.

                                    Very disappointed.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vadivel Venkatachalam
                                      from Ferokh, Kerala
                                      Dec 30, 2015
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra, 600097
                                      Website: www.axisbank.com

                                      Written off status has been updated towards my credit card.I have paid all my debts and cibil masking amount and the written off status has been removed from cibil on 30-oct-2015...Again AXiS bank has reported written off status towards my credit card on 30-Nov-2015 without prior notification or intimation...Why written status has been reported?????what is the purpose of raising query and removing it???I'm very much frustrated on this matter towards Axis bank..I need immediate resolution on this matter.card is no longer active..When I call customer care they are saying that there is no outstanding payment..without my knowledge how come Axis bank can report??????As per rules bank has to report to cibil if there is no response from customer for 6 months...I need 50lakhs from Axis bank as a penalty and frustration.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kaurkarandeep
                                        Dec 30, 2015
                                        Report
                                        Copy

                                        Address: Patiala, Punjab

                                        Branch Manager Rajpura Branch punjab Dear sir, I have already escalate to the matter to senior person but nobody response.. look into the matter on urgent basis... Dear Anoop Sir, Hello Anoop Sir, You are invested my money 75000 to mutual fund for Two month before but I did not received any receipt and no mutual fund document .So please cancel my mutual fund I don't know what you did my money please cancel what you has done with my money and My husband very angry with me ...I visit your branch but you are not there when i am coming to see you so now I mailed you and I have taken your mail id from your staff..When you cancelled mutual fund I will give you in my account no and you deposit please... Karandeep kaur
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit