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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Jeyaseelan K
from Behror, Rajasthan
May 2, 2015
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Address: Kolkata, West Bengal

Dear sir, My 1-touch NETSECURE Mini token is not work, Please give the my mobile No:[protected]. One touch password. Thank You Date :[protected] K. JEYASEELAN ID.[protected] Kolkata
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    jerlis
    from Chennai, Tamil Nadu
    May 2, 2015
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    Address: Chennai, Tamil Nadu

    Dear Officer, Greetings Last week, i received call from your credit card personnel to my cell no ([protected]) that, i have been selected for the above referred card, based on my personal loan maintained in your bank. one of your staff came to my residence, got my signature, photo and ID proof. two days, before, i got an sms, that my application got declined. I never asked for the card, your bank selected me and now they informed about the cancellation Hope, you understand the insult, i am given by your process thanking you A. Marcus
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      rahuvin
      from Noida, Uttar Pradesh
      Apr 30, 2015
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      Address: New Delhi, Delhi

      This is regarding the payment which i have made on 30 March 2015. The same day the amount was deducted from my ICICI account and credited to Axis bank. also this transaction is appeared on my statement and the outstanding balance was transferred successfully on the due date. But surprisingly, when i got the statement this month the Interest & charges were applied approx 1000 Rs. These charges are totally wrong because i have made a payment of full amount on same day and it is clearly reflected in axis bank statement. could you please look into it. and reverse the amount. Thanks Vinod Kumar [protected]@rediffmail.com [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        shambhoo nath mishra
        from Mumbai, Maharashtra
        Apr 30, 2015
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        Address: Ghaziabad, Uttar Pradesh

        Sir, 1. I am holding a saving account No [protected] and operating it through Internet banking/ATM Card/Chque Book. On 18 Dec 14, Rs 2683 had been debited from my account due to transaction failed while I was depositing road tax on line in the Uttar Pradesh Vahan Sewa Portal through internet banking (Failed transaction receipt attached.. 2. Till to date, the said amount has not been credited in my account (updated statement of account attached). 3. Request help me. Thanks S.N. Mishra Mail ID : mishra.[protected]@gmail.com Mob No [protected]
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          charupradeep
          from New Delhi, Delhi
          Apr 29, 2015
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          Address: New Delhi, Delhi

          Dear Sir/Mam i m charu sharma i received a loan Rs 100000.00for DDA flate which i already closed on dated Dec.2014. My loan number was [protected] n my custmer id is[protected].. Can u please send me a NOC or no due letter . thank you Charu sharma
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            M
            manikappa
            from Punalur, Kerala
            Apr 28, 2015
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            Address: Bidar, Karnataka

            DEAR SIR, I AM MADIVAL MAHESH KUMAR I HAVE AN ACCOUNT IN UR BANK I HAVE NOT RECIVED THE ATM CARD TILL NOW I HAVE GIVEN MY ATM CARD APPLICATION IN BANK ALMOST 15 DAYS AND ABOVE SO PLEASE PROVIED THE ATM CARD FOR MY ACCOUNT ACCOUNT NO [protected] BIDAR BRANCH KARNATAKA -585401
            Axis Bank customer support has been notified about the posted complaint.
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              Yuvaraj M
              from Delhi, Delhi
              Apr 28, 2015
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              Address: Chennai, Tamil Nadu

              Dear Sir, I have been debited Rs.700 + without any intimation.Later i came to know it has been debited for Demat account service charge FY 15-16. I never requested for Demat account. This is a Salary account, more than 500 people account has been opened & only for few it has been debited for Demat account.Without my knowledge, how they can open Daemat account.Would like to log into consumer complaint... Please send me as soon as possible.also note that those who opened account with me is not debited...this is totally ridiculous..I tried to reach customer care- Axis. Response is too poor, no executive have adequate knowlwdge on the issue. Please guide me accordingly Axis Bank, Chennai Customer Id:[protected] .
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                Satish Natekar
                from Mumbai, Maharashtra
                Apr 27, 2015
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                Address: Mumbai City, Maharashtra

                I have a salary account in Axis Bank and last year in 2014 I was charged for Demat AMC. After a month later I had visited one of the Axis Branch situated in Borivali West to submit the closure request, and yes it was done within 15-20 days bank also sent me the confirmation that it has been received. Now after a year I was charged for Demat AMC Charges, when wrote a mail to the particular department, no response received, hence i had to write to Nodal. After speaking to Nodal officer (Ms Mallika) and explained her what has happened. Very next day i received a call from Borivali Branch and the person Mr. Gupta had mentioned that due to document misplaced hence account could not be closed. Later 2-3 days back I spoke to Nodal officer and received completly different answers stating i had not cleared the dues hence account was not closed. I wanted to lodge a formal complaint for 3 reasons 1) for Cheating me ? 2) for careless behaviour, " misplacing customer valuable information". 3) Bank representatives are not aware of the actual scenario, what issue hence unable to pacify. Its my humble request you to please look into this matter..
                Axis Bank customer support has been notified about the posted complaint.
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                  SANTOSH K CHAUDHARY
                  from Bhopal, Madhya Pradesh
                  Apr 27, 2015
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                  Address: Bhopal, Madhya Pradesh

                  Sir, I HAVE PAID Rs 2138 AGAINST OUTSTANDING AMOUNT Rs2127.37 ON DUE DATE 30.09.2014(refer attachment) & I HAVE ALSO SAID CLOSED MY CREDIT CARD NOT USING CREDIT CARD SINCE SEPT 2014. AMOUNT WAS RECEIVED BY AXIS BANK ON 30.09.2014. BUT IN EVERY MONTH AXIS BANK SEND MESSAGE/EMAILED REGARDING PAYMENT. RECENTLY AXIS BANK SEND FOR PAYMENT OF Rs 2700(approx).KINDLY RESOLVE ISSUE. SANTOSH KUMAR CHAUDHARY E-mail id : [protected]@bhelbpl.co.in Mob.-[protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    L
                    likina
                    from Chennai, Tamil Nadu
                    Apr 24, 2015
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                    Address: Chennai, Tamil Nadu

                    Ref: PHRO [protected] and ID:[protected], LOAN AMT LOGIN 17/3/2015, VIDE ICICI CHEQUE NO : 049616 DT 17/03/2015 EXECUTED ON 25/03/2015, LOAN AMOUNT GIVEN BY AXIS BANK 1993778 ON 27/03/2015 SUB: LOAN VERIFICATION COMPLETED ONLY ON 09/04/2015 DURING THE COURSE OF VERIFICATION PENDING LOANS SACTIONED BY AXIS BANK TAMBARAM BRANCH CHENNAI ON 27/03/2015 ILLEGALLY ASKING EMI AMOUNT RS 8646 REQUESTED CANCELLATION THE AMOUNT REQUESTED AND ALSO PLEASE INVESTIGATE BEFORE RECIEVING MAIL FROM THE OFFICAIL MAID ID HOW THE SAID AMOUNT RELEASED FROM YOUR END THAT IS ILLEGAL -REGARDING I APPLIED THE ABOVE SAID HOME LOAN AMOUNT AND WAS SANCTIONED RS 2346966 THE OFFICAIL, LOAN, TAMBARAM BRANCH, CHENNAI -INTIALLY CLEARED RS 1993778 DT 27/03/2015 BUT THE OFFICIALS COMPLETED THIER VERIFICATION ONLY ON 09/04/2015 DURING THE COURSE OF PENDING VERICATION THE BANK OFFICIALS CLEARED THE CHQ ON 27/03/2015 WHICH IS ILLEGAL AND ALSO DEMANDED EMI AMOUNT RS 8646 FROM 06/04/2015 ONWARDS DURING THE COURSE VERIFICATION THE BANK OFFICIALS RELEASE THE CHQ ON 27/03/2015 BUT COMPLETED THE VERICATION ONLY ON 09/04/2015 .ELSE I REQUESTED THE ABOVE SAID AMOUNT MAY KINDLY BE CANCELLED
                    Axis Bank customer support has been notified about the posted complaint.
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                      Animesh tripathi
                      from Mumbai, Maharashtra
                      Apr 23, 2015
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                      Address: Mumbai City, Maharashtra

                      I opened my salary account with axis. After some days I enquired about credit.they said it will be done and then sent an agent to my office who collected my documents and never reverted this happened twice. Is giving documents a joke?? Then they said it's not approved.then why in this world did you guys send such a convincing agent at the first place. Now I need a credit card and can not apply for the same for next six months. What is my fault?opening An account with you? I am taking forward the word.whoever addresses this complaint better come with a solution. I forgot about the ca d and went to your Malad branch to update my phone number to keep a track on my expenses through your transaction messages. They said it will take six to seven days max. It has been TWO months. I am a restaurant manager for jubilant food work. You guys said opening an account with us would be beneficial. Is this the definition of beneficial? Thank you axis bank for such a wonderful service and consumer relations.
                      Axis Bank customer support has been notified about the posted complaint.
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                        chandan6408
                        from Ranchi, Jharkhand
                        Apr 23, 2015
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                        Address: Giridih, Jharkhand

                        Axis bank deducted Rs250 from my account, when i contacted nearest branch they told you have to maintain minimum balance which i was maintaining Rs 2500 from the time of opening the account, but as per the bank they told me that I was supposed to maintain Rs 5000 which they did'nt informed me about their new regulations.
                        Axis Bank customer support has been notified about the posted complaint.
                        Its a very poor service from axis bank..i have applied for credit card past one week i have not yet got any confirmation call or any message from axis bank for credit card..pehtetic service very pehtetic..hdfc bank is better than axis bank..if i call to axis bank people they are not responding my call..very poor
                        Regards Nasir pasha
                        Hi Nasir,

                        Please write to us at [protected]@axisbank.com along with your application details and contact number for us to look into it.

                        Regards,
                        Axis Bank
                        I had extreme level bad experience from axis Bank, I have a salary based account since 2015 and suddenly without notification convertedd into saving account (ecs) in jan2018, and this month I kept 60000/- then also 900rupee consolidated charges deducted from my account. And again it's showing -588rupee. I asked many times to customer services why is this happening to me so they said consolidated charges and converted account in saving ecs. All time customer services kept quite and at last they said we can't refund you money, sorry sir if it's possible then we can do transfer your money back but we can't so close your account and again open zero balance account. But what should I do with my negative balance and i lost my 4200rupee. Axis Bank means horrible experience.
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                          D
                          divakumar
                          from Mumbai, Maharashtra
                          Apr 23, 2015
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                          Address: Pune, Maharashtra

                          Money not dispensed but balance get deducted I am a customer of Axis bank (Axis a/c-[protected]). On 23/04/2015 around 11:00 AM hrs I had used ICICI Bank ATM trite nagar kharadi withdrawal but the txn failed with a ATM machine is power off. I didn't get the money but my axis account was debited. Please investigate and get it credited back to my Axis account ASAP. The feedback says that ICICI delays this kind of complaints abnormally which is a concern to customers.
                          Axis Bank customer support has been notified about the posted complaint.
                          Apr 23, 2015
                          Updated by divakumar
                          ICICI ATM Location detail:- ATM-CASH/KALUBI NAGAR/PUNE/230415
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                            A
                            ASahu
                            from Pune, Maharashtra
                            Apr 22, 2015
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                            Address: Kamrup Metropolitan, Assam

                            I have a Salary account in Axis Bank, I want to inform u that 730 Rs has been deducted in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. what is this?? I have not activated or used the demat account then why this charges ware applied for..??? While opening salary account they provided this Demat account as its free if you use it, but i have not used it all. Also the people at GUWAHATI branch my home branch are not at all supportive they directly cut the call from the customers. Email id- [protected]@gmail.com
                            Axis Bank customer support has been notified about the posted complaint.
                            I have a Salary account in Axis Bank, I want to inform u that 730 Rs has been deducted in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. what is this?? I have not activated or used the demat account then why this charges ware applied for..??? While opening salary account they provided this Demat account as its free if you use it, but i have not used it all. Also the people at GUWAHATI branch my home branch are not at all supportive they directly cut the call from the customers. Email id- [protected]@gmail.com
                            I have a Salary account in Axis Bank, I want to inform u that 730 Rs has been deducted in the name of 'Consolidated DP charges' from my account without informing me. I didnt get any notification for that. what is this?? I have not activated or used the demat account then why this charges ware applied for..??? While opening salary account they provided this Demat account as its free if you use it, but i have not used it all. Also the people at GUWAHATI branch my home branch are not at all supportive they directly cut the call from the customers. Email id- [protected]@gmail.com
                            This is very Rubbish
                            We should punish Them
                            File case on consumer court
                            They will collect charges without asking?
                            Hi Ajay, I have faced same issue. Lets together and make lesson learnt for them. - Jigar Modi - [protected]
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                              Ramesh Dharne
                              from Mumbai, Maharashtra
                              Apr 22, 2015
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                              Dear Sir/ Madam, I am Ramesh D. Dharne having home loan sanction letter approval number PH_LNPHG/FLOATING 2086583/RAC-Kalyan ASC 14-15. I am suffering from last 7/8 month for home loan. Regularly visiting to your Dombivali branch & every time persons being changing & asking for documents. Even after submission of all documents till I have not getting clearance from your side. No one is being followed up with your end. No one have care of customers & his problem. every thing has been cleared from my side & room owner side also but still i am not avail from payment dispersion. I already have cancelled my loan procedure from other bank & same diverted to you but this is a worst experience for me. I am hoping for your kind support and action as soon as possible.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Vijaykumar Ramrao Lingam
                                from Surat, Gujarat
                                Apr 21, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                I have a Salary account in Axis Bank, I want to inform u that 747.19 Rs has been deducted in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. what is this?? inform me as soon as possible else i will register case in consumer court. Cell No :- [protected] Email id- lingam.[protected]@gmail.com
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Arvind Kumar Chadokar
                                  from Pune, Maharashtra
                                  Apr 20, 2015
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                                  Address: Pune, Maharashtra

                                  I have deposited cheque in Axis Bank Thermax chauk, Pune branch on 14-Apr. I have raised request in Axis Bank Customer care[protected]on 19-Apr-15) &[protected]Apr-15), but there is no tracking mechanism available if cheque is not cleared within 2 working days. No one answered me about status of my cheque. It's worst service I saw. Now I don't know waht to do?????
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    devendra21
                                    Apr 20, 2015
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                                    Address: Ghaziabad, Uttar Pradesh

                                    There is one bank account operated by samridhhi services in ghaziabad branch which is use to deposit amount for job placement. It is fraud company who has cheated me for rs.183000/- out of which rs.79965/- is deposited in axis bank account. Details of bank account Account no.-[protected] Name-samridhi services Branch-ghaziabad
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                                      Gagan Bihari Kar
                                      from Bhubaneshwar, Odisha
                                      Apr 18, 2015
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                                      Address: Cuttack, Odisha

                                      Sir, I Sandhya Rani Kar having SB Ac No [protected]&Customer ID[protected] is an account holder of your bank. During last four years I am having a Term Deposit of 100000 rupees having Ac No [protected].Except last two years my transaction was very good.You can verify this by going through last few years transaction .During last two years bank has deducted average balance charges of around 6000 rupees without informing me. Onwards I will maintain the balance. So please consider my case sympathetically for reversal of average balance charge, for which I will remain grateful to you Yours faithfully Sandhya Rani Kar.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        subu100
                                        from Delhi, Delhi
                                        Apr 17, 2015
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                                        Sir, an unsuccessful transaction of Rs 35000/- was made at Max Hospital, Pitampura, New Delhi on 11/4/ 2015. As soon as the card was swiped, I received a message that a transaction of Rs 35, 000/- has been made at Max Hosp but the Hospital auth did not receive the money as the receipt was not generated. They gave me the batch list also in which the transaction was not reflected. The same was also conveyed to the bank auth by the hospital auth through me. Regarding this, I have made complaints to the bank's executives numerous times but the case has not been solved yet. The transaction is a failed one and the amount has not been credited in the card. I request you that the amount may please be reversed to my card as early as possible so that I may not have to knock the door of the court for settlement of the dispute. Sarmistha Barman New Delhi
                                        Axis Bank customer support has been notified about the posted complaint.
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