Axis Bank Complaints & Reviews

Hi my self madhuparna dutta. I am an HDFC bank customer located near MG road Bangalore, I tried withdrawing money from Axis bank ATM,located near Dunlop Bridge kolkata. unfortunately the ATM machine did not dispense the money but amount debited from my account. what i need to do ? where Should i Complain and how please help me out

I am having my salary account from 11.10.2010 in Axis Bank, R.A.Puram Branch. My account no is [protected]. I made Cash with drawl of Rs.5000/- at Axis bank ATM centre at Koyambedu, Chennai on 11.11.2010 evening 6.25pm and fount my account balance is Rs.10109/-. The next day (12.11.2010) morning when I loged into my internet banking service to make transaction I came to know that there is only Rs.310/- in my account balance.
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I have written an application to Axis Bank for changing my postal address from Pune to Mumbai.
Its been more than 3 months and I still have not got any statements. I am paying my bill everytime at the end of the date because of this. I want to receive my statements for the same.
My contact number[protected].

the given number is now blocked by the telecom company,so I want to register my new no.For geting the information of my a/c,

Dear sirs,

I am not recd any documents ffrom ur Axis bank personl loan department
am paid around 18 EMI's thru ECS but still not recd any documents stating that my personal loan details.
details below

V A SHIBU
30/10/1979
2/1191 M G R STREET PUDHU NAGAR PERUMBAKKAM MAIN ROAD MEDAVAKKAM CHENNAI 600100.

BANK AC NO[protected]
ICICI BANK-- CHENNAI

Dear Sir,

I am an NRI residing in Doha, Qatar. I sent an amount of Rs.1 lakh online to Bank of Baroda, Chennai through Doha Bank, Qatar. The correspondent bank of Doha Bank in India is Axis Bank. Axis Bank has deducted Rs.78 before crediting the balance amount into my Bank of Baroda account. As per RBI's regulations, no charges are to be levied on inward remittances. Please see this link:

http://www.rbi.org.in/Scripts/FAQView.aspx?Id=60

Also, Axis Bank's own website says that there are no charges for inter-bank fund transfer for inward remittances. Please see this link

http://www.axisbank.com/xmlapplication/personal/images/personal-schedule-of-char...⇄

I wrote to Axis Bank and they replied that this was their charges. Not satisfied, I even complained to their ombudsman, but till date there is no reply. I feel really cheated as Axis Bank is openly flouting RBI's regulations and also what is mentioned in their own website. Is there no hope for me to regain my amount? Also, this daylight robbery by Axis Bank has to stop forthwith.

Dear Sir,

I had taken a Home Loan A/c No-PH[protected] from your bank and I have paid the foreclousure amount of Rs. 36,00,000/-against the cheque no-228320 of ICICI bank dt.26.11.2010 against foreclosure amount of 35000000 some odd. I wanted my sale deed as soon as possible and my excess paid amount.
When asked regarding our documents the bank said it will take 15 days or 1 month or more , I could not understand such a bank like Axis Bank takes 15 days and above to return a document. Pls act immediately at the earliest and confirm.

Regards
Deepak Swamy
[protected]

I have been using Axis Credit card for last 3 years. Purchasing was done with same and payments were done without failure.But from last June 2010 2 payments were dalayed.As such a agent from axis bank called and informed that if F& F settlement of a particular amount is made the CC dues can be cleared.But the credit card cannot be used in future.I agreed and made F&F in Sept 2010.An agent from Ernakulam office came and collected the amount and gave the receipt.But from last 2 months I am receiving SMS to make payment for balance amount with huge interest.Can anyone please explain what is the meaning for F&F Settlement as I've heard it as Full and Final Settlement.

Biji
[protected]

Dear Sir,

I got my Axis Bank Credit card 1.5 year back from Kolkata with the assurance that it will be free of annual charges for next 3 years. But after 1 year they charge me the annual fees also from last 4 months they are not answering any of my emails or calls with any satisfying answer.

Axis Bank is a cheater and they cheated me with the annual fees not only that now they charge me late fee for last 4 months.

If you can help me out from this....

Non-installation of Reliance Big TV
reliance big tv through Appco Marketing (I) Pvt Ltd on 29th May 2010, but till date it is not installed. Provided landline nos. on application form[protected]/32222448/32222542/42449961/[protected] are not working. During booking Agent was Mr.Rakesh Khandelwal Mob No. is [protected], he is not picking my calls & companies personal nos. are telling swiched off. In this matter I had given 1390/-rs x 2 dish Rs.2780/- in favour of (APPCO Marketing (I) Pvt Ltd) cheque of Suvarnayug sah. Bank on 29th, oct, 2010. Money deducted through my a/c within 3days to APPCO Marketing (I) Pvt Ltd Account at AXIS BANK, STATION ROAD, PUNE BRANCH. but till I didnt get Big Tv Connection. Is it any responsible person available for this company ? if yes, solve all complaints within 5 days & apolize all custmers through phone.

Dear sir,

Mr.Nagarajan G has defaulted in companies like reliance credit cards,icici bank,axis banks and roaming freely. He has got all the above loans working in a company called M/s. Sandhya Polymers from 2006 to 2009 and never paid any of dues and amount now he is working in a company called Clifftop Resorts in Yelagiri and shifted his residence to yelagiri His mobile number to call

[protected] / [protected] / [protected].

Cliff Top Resort Yelagiri
@ +[protected]
Mail to: [protected]@gmail.com

Dear Sir

I Jatinder singh form jallandhar Punjab i deposit money regarding visa but is fraud
please lock the account because i also submit FIR
please lock the account

other enquirers
mobile no. [protected]
2. [protected]




Visa Registration Fees = 370.8 Pounds Converted to India Currency - Rps 27, 600

{6 b} Total Visa Charges is 790 Pounds. total Visa Processing Fees Rps 59250

NAME - Francis Cursino Fernandes
BANK - AXIS
ACC/ NO - [protected]



Email address - [protected]@gmail.com
Thanks
jatinder

As at the end of October 2010 I have a closing balance of pluspoint at 2175 in my credit card No.[protected] of which I would like to redeem 2000 pluspoints for Item code G031 (Shopers Shop Voucher worth Rs.1000/-). I therefore request you to do the needful as I could not contact your customer care line for the last two to three days it is kept engaged all the time in all your numbers. My email address chandru.[protected]@gmail.com

sir my acc. is in axis bank karelibaug, Vadodara. on 1 oct. 2010 i used the atm of sbi.i want to withdraw the amt. of 6000. but the ATM machine do not withdraw the cash to me and the amt. of rs. 6000. is deducted from my account. i have complained about this in Axis bank, rohtak. in main branch. on 15 oct i got my money back.after it on 20 oct my account shows the previous deducted balance.sir please return my money back into my account.my account no. is [protected].
Thanking you.
Dinesh kumar.

respected sir,



my name is b.v.rajkamal my account no is [protected]..i went to the oldwashermnepet branch to deposit the cheque for the amount of rupees 11000 which was given by my customer named nagappa motors thier account is with axisbank(purasaiwakkam branch) i have deposited the cheque at 12.30pm(on 12.11.2010) collecting staff has told me that it well credited in your account within 30 mins and i myself waited till 2.30pm the amount was not credited in my accoount and i called to oldwashermenpet branch miss meenakshi took the call and she told me that there is some mismatch of the sign in the cheque so we have scanned the cheque and we have sent the email to the purasaiwakkam branch and after getting the confirmation only we can credit the amount she told me i said ok.and i have called to my customer and said the above thing they told me that they well call to the branch and speak regarding this ....and they called me on my phoneline at 3.30 pm and said that they have spoken with the branch manager he told that he has resolved the issuse he has sent the mail and he has also spoken with the oldwashermenpet branch manager.and after the confirmation i called again to the oldwashermenpet branch and said my customer has said the issue has been resolved that the purasaiwakkam branch they have forwarded the email and they have also spoken with ur branch manager miss meenakshi told me that still they did not got any information on ithis issue at 3.45 pm.and i waited till 5.30pm the amount still was not credited in my account and i called again to the oldwashermenpet branch and spoken with miss meenakshi that still the amount was not still credited in my account and my customer is confirming that the purasaiwakkam branch manager has sent the mail to the branch and also spoken with the branch manager at 3.30pm itself and u r saying that still u did not got any information she said in the rough voice that she cant do anything, my customer called me on the other line and said sir pls u get the name of the person so the pusaiwakkam manager can directly interact with the person on this issue........i called again to the branch no 25951100 and i have spoken with miss meenakshi madam i have spoken with my customer and they said they are asking the name so that the puraisaiwakkam branch manager can speak with u directly and she said that she cant tell her name i repeatedly ask her name so the manager can speak with u she refused and said that there is no rules that the staff has to give the name to the customer and at last when i requested again then only she said that her name is meenakshi whether it is the true or false name i am not aware and she transferrd the call to the other person she is also a women and she simply spoke with me in english and i am not that much fluent in english so i asked the person to speak in tamil,when the customer is speaking in tamil y u r speaking with me in english we are in tamilnadu so speak with me in the regional language tamil which i have known and the women told me that i cant speak with u in tamil whichever language i am interested i can speak that only and there is no rules and that i should speak in tamil and i got tensed and i said which said like this i asked u should speak tamil only when the customer is speaking in tamil as u know english u cant simply speak in english and she cut the call.......................as a tamilan i was very shocked of the behaviour o[censored]r bank employee ....and i called again to the bank 25951100 this miss meenakshi picked the call and i asked the name of the person to give the complaint she simply refused to say the name and said she well be also give the complaint against me and atlast she said u bring the challen and collect the cheque and go and cut the call........................................as being the axisbank customer u i need to hear all this things from ur employee this should not happen at any time to any customer pls take the neccsary against miss mennakshi and the other lady(if she is not interested in speaking in tamil and working in tamilnadu and change her to some other country where the customer speak english so she can atleast work for the customers.............................pls take the nessesary action as soon as possible ......regarding this issue i am also planning to place complaint in reserve bank and in the consumer court,i[censored] have and doubt on this issue pls free to call me in my mobile no [protected],[protected]
note:after 6 pm only cheque got cleared




thanku,

B.V.RAJKAMAL

Hi,

Please have a look on the trailing email and help me out for this FAILED TRANSACTION issue. I did not get any single proper response from AXIS BANK. Kindly do the needful.

THANKS
DHIVAKAR

fromDhiva <dhiva.[protected]@gmail.com>
[protected]@axisbank.com,
salary.[protected]@axisbank.com

dateTue, Nov 2, 2010 at 11:32 AM
subjectFAILED TRANSACTION - AMOUNT DEBITED !!!
mailed-bygmail.com

hide details Nov 2 (9 days ago)



Hi,

Kindly do the needful on the below request.
[protected][protected]

From : [protected]
To : 211.RM1
Subject : FAILED TRANSACTION - AMOUNT DEBITED !!! Date : 01/11/2010
Email Id:
Branch Id :

Hello,

This is Dhivakar. On Saturday (30/10/2010), I tried to withdraw an amount (200) from the World Bank AXIS ATM branch. The transaction was failed due to satellite link problem displayed in the ATM screen.

So I left and have logged in Iconnect to check my account transaction details. I have found that the amount 200 was debited from my account at the World Bank AXIS ATM irrespective of failed transaction.

Please find below the transaction details and do the needful ASAP.

Transaction Details
Account Number [protected]
Transaction Date 30/10/2010
Transaction Amount INR 200.00
Transaction Type DR
Transaction Description CASH-ATM-AXIS/WORLD BANK,CHENNAI/CHENNAI

Note: I was trying Customer help line number from Saturday but there is no response.

--
Thanks and Regards,
M.Dhivakar
Mobile : [protected]

Reply Reply to all Forward

Reply |Dhiva to TNagar.Operati., ibrm, salary.power
show details Nov 3 (8 days ago)


Hi,

Please find below the trailing email and do the needful ASAP.

From : 211.RM1
To : [protected]
Subject : FAILED TRANSACTION - AMOUNT DEBITED !!! Date : 03/11/2010
Email Id:

Dear Sir/Madam,
Thank you for writing to us.

With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at TNagar.[protected]@axisbank.com
OR
You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.

[protected]
[protected]
[protected]

From a BSNL or MTNL landline[protected]from anywhere in India)

Assuring you for the best care and attention all times.

Regards,
IT HELP DESK
AXIS BANK LTD

==============================================================================


[protected] Forwarded message[protected]
From: Dhiva <dhiva.[protected]@gmail.com>
Date: Tue, Nov 2, 2010 at 11:32 AM
Subject: FAILED TRANSACTION - AMOUNT DEBITED !!!

- Show quoted text -
To: [protected]@axisbank.com, salary.[protected]@axisbank.com




Hi,

Kindly do the needful on the below request.
[protected][protected]

From : [protected]
To : 211.RM1
Subject : FAILED TRANSACTION - AMOUNT DEBITED !!! Date : 01/11/2010
Email Id:
Branch Id :

Hello,
This is Dhivakar. On Saturday (30/10/2010), I tried to withdraw an amount (200) from the World Bank AXIS ATM branch. The transaction was failed due to satellite link problem displayed in the ATM screen.
So I left and have logged in Iconnect to check my account transaction details. I have found that the amount 200 was debited from my account at the World Bank AXIS ATM irrespective of failed transaction.
Please find below the transaction details and do the needful ASAP.
Transaction Details
Account Number [protected]
Transaction Date 30/10/2010
Transaction Amount INR 200.00
Transaction Type DR
Transaction Description CASH-ATM-AXIS/WORLD BANK,CHENNAI/CHENNAI

Note: I was trying Customer help line number from Saturday but there is no response.

--
Thanks and Regards,
M.Dhivakar
Mobile : [protected]

- Show quoted text -



--
Thanks and Regards,
M.Dhivakar

Reply Reply to all Forward

Reply |dhiva.[protected]@gmail.com to TNagar.Operati., ibrm, salary.power
show details Nov 8 (3 days ago)


Hi,

Regarding my issue, I am still not getting any response from you and customer helpline as well. If this persists, I must have to go Consumer compliants. I dont have any other way since I dint get any single response.

I will wait for your acknowledgement until tomorrow. Please do the needful.


Thanks and Regards,
M.Dhivakar

Axis Bank executive had visited me and asked me to sign up for Axis Bank Gold Easy Card about an year ago which is still in its packing. He had told me that there would be no joining or annual fees as I`m having a current account with Axis Bank with huge balance.

Even though I had not used the card I received credit card statements.

This is not acceptable when I have not used the card which is free of cost for life time, how can you bill me? I have relationships with other banks but they have never charged unnecessarily.

I send mail to [protected]@axisbank.com and customer.[protected]@axisbank.com several times but I never received any response from them. Then I personally visited your branch and had a talk with your staff, he assured me that he would waive off all the charges and asked me to write and give a request to cancel the credit card. The same was done immediately and he said he would call me, but it has been almost a month and I have not recieved any call.

I now understand the true nature of your customer service I`m planning to close the current account at your bank and end all relationships.


So all people who read this please dont apply for Axis Bank credit card as you will land in lot of trouble. Please inform this to all your friends and family members who are using or applied for Axis Bank credit card.

Hi Sir,

I am Hema Joshi and i am using services of Axis Bank from last 2.5 years. The issue is that i have made a online transfer of Rs. 3500 from my ICICI bank account on 7th September 2010 (ac no[protected] to my Axis Bank (AC No - [protected]).

Till today (8th Nov 2010) i havent received that amount in my Axis Bank and i am rigoureously following up with Axis Bank on the same subject from last 2 months but they dont have any solution of this.

They have given me several Requests Number and asked me to call again and again but no response has been received from today.I am also forwarding you the complaint numbers which have been provided by them to me on time to time basis.

Request No[protected]
Request No[protected]
Request No[protected]
Request No[protected]
Request No[protected]

Kindly take appropriate action against AXIS BANK officials who are neglecting this case.

Also attaching here the transactions details which will be useful for catering to this case. I look forward for a solution on this subject.

Thanks & Regards
Hema Joshi
[protected]

I have my Salary account in Axis Bank, Satya Nagar, Bhubaneswar, Orissa.(Account No – [protected])
On 25.10.2010, I found that my internet account (iConnect) has been hacked and there were 23 transactions made to VODAFONE BILL DESK (Rs 7112/-) and ONLINE RECHARGES (Rs 8570/-) respectively as money transfers from Different Locations have been done from my Savings account as confirmed by Banker. I came to know about the fraud transaction when I visited the nearest ATM on 25.10.2010 to draw some amount around 08.26AM, I discovered that total amount of Rs 15682 had been transferred from my Axis Bank, Satya Nagar, Bhubaneswar, Orissa to VODAFONE BILL DESK (Rs 7112/-) and ONLINE RECHARGES (Rs 8570/-) without my knowledge.
I Discussed with the Banker, and freeze my account immediately. As per Bank Officials, they have escalated the matter to their HO and asked me to wait and keep patience for some days.
No FIR was lodged against the criminals by the bank until 27th Oct, since the incident occurred on 24th Oct night and reported on 25th Oct Morning.
Over and above my home branch manager is saying that he has escalated the matter to their Circle office to take investigative measures, and following up the same.
If there is no any process to get back the hacked money to their customers immediately after receiving a written complaint from the customer. , then Axis Bank has no right to risk people's hard earned money. I don't understand, If the amount debited from my account then no doubt these must be credited to some account, then what is the difficulty to trace and recover the amount accordingly.
Seeing the situation, I Requesting to the Bank Officials to recover the amount and credit to my account on priority.

Yours truly
Tapan Samal

I had taken personal loan from AXIS BANK LTD, T NAGAR, CHENNAI - 600017. Start date :[protected] and End date:[protected] total 24 installments. I had paid all installments through ECS in ICICI Bank. But till date I have not received closure letter. could you please check and do the needful.

Loan detail:
Name : G. DHINAKARAN
Loan acc. No: PP[protected]
Customer Id: 180788
Scheme: PP_LNPPD
Loan Amount: Rs. 200000.00
EMI Amount: Rs.9793
Mobile No: [protected]

Thanks & Regards
Dhinakaran