Axis Bank Complaints & Reviews

DEAR SIR,

SUB : Debit card Pin not received

I am sathiesh form nagercoil.i am working in orissa.Till now I have not received complete kit (Debit card received 60 days before but PIN CODE NUMBER NOT RECEVIED even after repeated inquiry) even after repeated follow up and reminder. Please send to my Email id ( [protected]@gmail.com )"
My A/C details is given below.

R.SATHIESH,
A/C NO: [protected]
ATM CARD NO :[protected]
IFSC CODE : UTIB 0000405
MICRO CODE :[protected]

Dear Sir/ Madam,

I have received my ATM card, but my ATM access PIN number and Internet bank access PIN CODE number NOT RECEIVED. So not Able to access my ATM card and Internet banking. So please send to my PIN CODE number.Please send to my E-mail ID ( [protected]@gmail.com ).So i kindly request you .

Name - R.SATHIESH,
Account No. [protected],
ATM CARD NUMBER :[protected]
Branch ID-405,
Nagercoil.

regards,

R.Sathiesh.

My name is Ganga Ram Meena working as PGT(History) in Kendriya Vidyalaya No.1 Ajmer


I have salary account No.[protected] in Axis Bank, Kuchery Road, Ajmer.

I issue a CHEQUE NO.124664 DATED[protected] FOR RS.1092/- in favour of K.V.No.2 AFS, Jodhpur.

But the same cheque was dishonoured by the Axis Bank, stating that there is insufficient fund in my account.
But there was sufficient fund available in my account and this is due to the mistake/carelessness of Axis bank, Ajmer officials this cheque was dishonoured.

Due to this carelessness of Axis bank officials my prestige was down to earth in my institution "Kendriya Vidyalaya Sangathan" and I feel ashamed among my colleagues.

Kindly instruct Axis Bank, Kuchery Road, Ajmer to give me Rs.10000/- for damage to my prestige in my vidyalaya and society and Rs.10000/- for mentally harrashment.

I am an SB Account holder in Axis Bank, Madurai. My A/c No.is [protected]. I have requested to convert my Debit Card into International Gold Card at Madurai branch on 30.12.2010.

The executive who acknowledged my request, told me that it will be sent in 10 days.

But after lapsing 11 days the above card has not yet been received by me. I have decided to fly US on 26th Jan 11. I request that the above request may kindly be complied with immediatly.

T.Arumugam
11.1.11.

Hi,
I am a AXIS Bank holder bearing Account No : [protected]. I had visited AXIS Bank ATM on 03rd Jan'11 evening for cash withdrawl of Rs. 6200 situated at Mahalaxmi Station. During the transaction ATM Machine replied there is some error, but we have dispensed cash request you to kindly count the same, but cash was not dispensed due to some error & the amount of Rs. 6200 was been debited from my account. The same evening I called up on Axis Bank Phone Banking & registered a complaint about the same. Phone Banking Officer assured me the same amount will be credited to your account within 3-4 working days TAT post investigation, but the same was not credited till 08th Jan'11. I called up again on AXIS Bank phone banking on 08th Jan'11 to check the status of complaint registered. Phone Banking Officer replied me we have still not received any feedback from concerned department & it is still in investigation process. Phone Banking Officer again registered a critical complaint & assured me that the same will be reversed / creidted to you account within 2 Working days TAT post investigation. I again called up AXIS Bank Phone Banking on 11th Jan'11 but the reply is same that it is still in investigation process & she again registered a fresh complaint & assured the same will be actioned within 2 working days. I am sure if I call up again & again or multiple time i will get the same reply from them.
As per RBI regulation if the ATM Card & ATM is of same Bank any such errors should be reversed within 24 hours / 1 day TAT, & if it is a Non Bank ATM then 3-4 working days. Even Bank should compenste Rs. 100 for every day delay to a customer.
I would request you to please intervene in this matter & help me get the same reversed or credited to my account as early as possible.
Kindly do the needful.

Thanking you,

Yours Truly,
Srinivas Meghraj

Hi,
I am holding an axisbank savings account bearing account No: [protected]. I had visited Axis Bank ATM situated at Mahalaxmi Station on 03rd Jan'11 in the evening to withdraw cash of Rs.6200. Cash was not dispensed due to some error in the ATM machine, but the amount of Rs. 6200 was debited from my account. I did a complaint about the same in Axis Bank phone banking with respect to the same the same evening. Phone Banking officer assured me that the same will be credited to your accout within 3-4 working days. When I again called Axis Bank phone banking on 08th Jan'11, they replied we have still not received any feedback & will take your request as critical compalint, took my contact number & assured me again the same will be actioned within 2 working days, but I have still not received the same.
I think if the ATM Card & ATM is of same bank the same should have been resolved within 24 hours TAT as per RBI regulations & if its a NON Bank ATM then I can understand they taking 3-4 working days to resolve the same. Today is 07th day & I have still not received fund of Rs.6200 in my account. As per RBI regulations bank has to compensate Saving account holders RS.100 per days if the same is not credited to their account within TAT of 24 hours. Request your necessary intervention.

Dear Sir

I deposit 25000/- in Fix Deposit in axis bank receipt no [protected] . against that deposit bank provide me credit card
after 1 year I want to cancelled my fix deposit, I also purchase 14000/- shoping against credit card

when I submited my FD to bank at andheri branch , they told to go vileparle branch beacause I have to submit credit card , i visit that branch on 27/12/2010 and submit my FD with my credit card. branch officer told me, it will cancelled after 2 days , after 3 days I received a call from axis bank , they told bcoz of creadit card out standing we can not closed this fd , I told them plz cancelled first fd & in that deduct my outstanding amount , bcoz fd is cancelled for money , & I required money . he told ok he will try.

after one week on 1st january 2011 I visit bank ,for status of my fd , they told he send mail to back office ,but still not getting reply . credit card department lid on this FD, then I wait for it, after one week on 7th january 2011 I paid all outstanding of creadit card with intrest transaction id is 9514255 dt. 07/01/2011 , & submited my online payment receipt to bank , they say again 1 day required for cancellation . now after three days , they still no cancelled my FD receipt.

I was frusted b'coz of there non problem solving attitude. & delay in cancellation of my FD.



Regards
Devendra
([protected])

This is to inform you that I am sajal das A/C holder of Durgapur Branch (a/c no-[protected]), shaid Khudiram Sarani , City Centre, Durgapur -713216
On 26.06.2010 Rs 850/- & Rs. 87.55 has been debited from my A/C . It was a salary A/C till 30st May 2010. Then I informed to change it savings A/C & I deposited Rs. 7000/- on 07.06.2010 . I confused about that how is it happened . I repeatedly visited & knocked at Durgapur branch regarding my problem but bank executives are not responding me infact I am not getting any proper solution that what I have to do?

Regards:
Sajal das
[protected]
sajaldas.[protected]@rediffmail.com

I the undersigned is having a saving account with your Aurangabad Adalat Road, SAKAR BLDG, Kranti chowk Branch with following details.

Name : Vijay DHAGE
Account No. : [protected]

I would like to highlight following.

1) On 15 th Nov, 2010 in morning i have applied for withdrawn Rs. 25000/- through ATM at the SAKAR BLDG, ADALAT ROAD Aurangabad AXIS BANK ATM counter.
Withdrawal was through DEBIT CARD NO. [protected] TIME: 9:37 AM.

2) The ATM teller had dispensed 49 notes of 500 denomination only i.e Rs. 24500/- as against the requested Rs. 25000/-. Means Rs. 500/- were less received physically from the ATM teller. Where as Bank statement is reflecting a total debit of Rs. 25000/-

4) I have confirmed the receipt of Rs. 500/- less by counting the received notes 3-4 times in the ATM cabin itself, After thet I have informed the ATM security personal Mr. Chavan who was on duty over their and requested to count the received notes. ATM Security personal also confirmed the receipt of Rs. 500/- less from the ATM.

I hope all this activity must have also been captured in the CCTV camera availble in ATM BOOTH.

5) The security personal suggested me to inform the same in the Bank. Based on which I have inform the same in BANK to Mr. Sharukh in the same Bank. He suggested me to give the writeen application for the same.

6) Based on the application given on 15th Nov-10, and after lots of follow up I have received a reply on 8th Dec, 2010 that the transaction was sucessfully and bank cannot refund Rs. 500/-. I am enclosing the scan copy of the letter received from your Bank.

7) However since I have actually recived Rs. 500/- less from ATM as against the debited amount I am giving a complaint over here.

8) I am making contineous follow up through e-mail on mail ID mentioned on Axis bank website. No one is responding the same.

sir i m Rinku Sadhwani my axis salary account no.is [protected] n my card no. [protected]..i have submitted
salary check on this saturday(1/1/2011) it is showing in balance inquiry but not withdrawing..i have tried in SBI ATM
there was message cuming that "Ur Card Is Blocked"plz do something for this...thanks

Hi Sir / Madam,

I tried withdrawing Rs 2000 from AXIS bank ATM located at SHAPUR NAGAR, Hyderabad with TERM SPAN03023 and RECORD No. 3175. I got transaction slip showing as declined but money got deducted from my account. Please find the attachment of the scanned copy of the transaction slip. Please do the needful so that i will get my money back.


Yours Truly,
Rija Velamparambil

I am a SBI account holder. I tried withdrawing amount Rs 2000 from AXIS bank ATM located at SHAPUR NAGAR, JUBILEE HILL, HYDERABAD, ANDHRA PRADESH with ATM code SPAN03023 and record Number: 3175 on 31st December 2010 .I got transaction slip with transaction declined status but the amount got debited from my account. Please do the needful so that i get my money back.

please help me


i am one of the credit card user of axis bank and not using it from two and half year
i had make hundred of attempt for deactivating that card but no one do that from axis bank from last two year and now interest is increasing day by day now there collection center guy are abusing me utters bad word and pressurizing to make payment on the spot now tell me whose fault is this ?
and what i have to do i am in tight corner now because i m working and my salary is not of that much to pay that particular amount please guide me

Hello,
I opened a salary account with AXIS Bank Kalol (Gujrat) Branch but when I leave Gujrat after a few month they transfer my account from the category Salary to General. But in the netbanking my account category is show Salary Account.

My complaint is regarding the Charges for not maintaing AQB. Every time bank charges Rs. 750/- + service taxes. Whether if you have AQB Rs. 4999 or Rs. 1 only. But other banks like PNB, HDFC count this charges only on the rest amount of AQB. Like if you have your AQB of Rs. 3000 and bank's AQB is Rs. 5000 then the other bank count the charges only on Rs. 2000 not on Rs. 5000 like AXIS bank.

I think RBI should provide us a forum for complaining the same because after so many times contacting with the Axis Bank personal and also on phonebanks our problems are not solved.

Hi Sir,

I have submitted a request to close my saving account no. [protected]
on 18/12/2010 in Mayur Vihar Phase 2, Delhi branch. I have inquired in customer care about this account and was informed that it's still not closed. I have contacted many time in customer care and in Mayur Vihar
branch, but they are not giving any satisfactory answer.


Regards,
Pankaj Tripathibr...

Respected Sir/Madam...
My name is Maninder Singh Joshan. I have an account in Axis Bank Ltd Freozepur (Pb) ES-30/3, Harji Niwas, 1-The Mall, Ferozepur city, Ferozepur-152002.

My account no. is [protected]. The case is that the bank issued me ATM card. I have got the ATM card 2 months ago. But I did not get the ATM code.
I talked about the code in the Bank Branch. But they didn't gave us a satisfying reply and their behavior was very rude. We talked in various post offices but we didn't get the card code post. Please look into my case and if you get any information about my ATM code contact me on my Ph No. [protected].

Thank You.

Your faithfully
Maninder Singh Joshan.
My Phone No. [protected].

Dear sir,
My Name is Deepak Jain, Axis bank credit card Holder. My Credit card No. is [protected]. I am registered the complain for Amount Debited from My credit card & not credit to merchant A/C.

Following complain ragisterd to axis bank but we have not solution the same.
please see the matter

I have do 9000/- purchasing from Rashi Jewellers on dated 02.Dec-2010 through My credit card.At the time swap the card ,transaction reflect DECLINE. but 9000/- rs debited from credit card & not credit 9000/- RS in merchant account.
Kindly settlement my account. Kindly given credit to merchant account or cancel the amount of my transaction.
Regarding the matter I talk to call cent ere no [protected] Call ref no.612935 but his executive no positive response the matter. after that i gone to Your AXIS BANK (Y.N.) BRANCH & talk to Mr. Aditya kumar but he not help me & says "i dont know i am not customer care" Due to your dearness i face very financial problem.
I have provide every document tp AXIS BANK which required but still not solution my problem Kindly lok the matter.


Regard,
Deepak Jain
[protected]
indorre

Respected sir,
With reference to above subject I have a saving account ([protected]) in axis bank vashi branch On Monday 15 November 2010 when I checked my account I found there was misused of my account by some online fraud (Vodafone recharge)
On notice in crime I inform the matter to the bank goregoan east branch and brief them unauthorised transaction which is left to loss of Rs 43000 than I request to the bank to block my account but bank officer told me to give me written complaint so immediately I submitted through faxed at 4pm at same branch.
Hence I regard to inform that the bank has not taken any action and I lost Rs 66000 as on 16 November 2010.
This is clearly irresponsibility of bank officers so therefore I request to yourself kindly arrange refund my hard earn money (Rs 66000).


Regards
Pramod
[protected]
E mail ID: [protected]@yahoo.com

Dear Sir,
Today I went to the ATM machine of AXIS Bank located at Jail Road ,New Delhi. A Security Guard of not much hieght was on duty. I was the only costomer at the ATM machine . I inserted the card in the machine and proceeded in the normal manner. Two person suddenly rushed in , I requested them to wait outside for few minutes.The Security Guard was standing outside , but he didn't stop them. The persons went outside . I proceeded for another transaction and before my account was logged out , the two persons waiting outside entered again , I requested them for 1 minute more as this was my second transaction . They started agueing. i called the Security Guard and asked him to tell them to make a que outside the ATM cabin.. The Guard instead of asking them to make the que kept quiet.you will appreciate that the tansaction at ATM machine is cruecial and confidential and if this type of discipline is maintained at the ATM machine , the customer is not safe. The date and time of my transaction is 09/12/2010 and 1947 hrs respectively.from the time provided to you , the Security guard present can be traced out as he has not disclosed his name to me.
I request you to take strict action on my complaint against the Security Guard.

Ashish Singh
[protected]

I have a salary account in Axis Bank in its Mumbai Branch.This account have been opened by my Firm.Though my account has been opened in June'2010,and i have received the International Debit Card for the same alongwith my cheque book,but could not receive the PIN NO.for the same.

Due to which i am not able to use my Debit Card till date.

I have send my query to the bank,in its branch in Noida Sec-16,but could not get any positive response in this regard.I have also submitted a hand-written application in the above branch dated-03.07.10.