Axis Bank Complaints & Reviews

My name is Ganga Ram Meena working as PGT(History) in Kendriya Vidyalaya No.1 Ajmer


I have salary account No.[protected] in Axis Bank, Kuchery Road, Ajmer.

I issue a CHEQUE NO.124664 DATED[protected] FOR RS.1092/- in favour of K.V.No.2 AFS, Jodhpur.

But the same cheque was dishonoured by the Axis Bank, stating that there is insufficient fund in my account.
But there was sufficient fund available in my account and this is due to the mistake/carelessness of Axis bank, Ajmer officials this cheque was dishonoured.

Due to this carelessness of Axis bank officials my prestige was down to earth in my institution "Kendriya Vidyalaya Sangathan" and I feel ashamed among my colleagues.

Kindly instruct Axis Bank, Kuchery Road, Ajmer to give me Rs.10000/- for damage to my prestige in my vidyalaya and society and Rs.10000/- for mentally harrashment.

I am an SB Account holder in Axis Bank, Madurai. My A/c No.is [protected]. I have requested to convert my Debit Card into International Gold Card at Madurai branch on 30.12.2010.

The executive who acknowledged my request, told me that it will be sent in 10 days.

But after lapsing 11 days the above card has not yet been received by me. I have decided to fly US on 26th Jan 11. I request that the above request may kindly be complied with immediatly.

T.Arumugam
11.1.11.

Hi,
I am a AXIS Bank holder bearing Account No : [protected]. I had visited AXIS Bank ATM on 03rd Jan'11 evening for cash withdrawl of Rs. 6200 situated at Mahalaxmi Station. During the transaction ATM Machine replied there is some error, but we have dispensed cash request you to kindly count the same, but cash was not dispensed due to some error & the amount of Rs. 6200 was been debited from my account. The same evening I called up on Axis Bank Phone Banking & registered a complaint about the same. Phone Banking Officer assured me the same amount will be credited to your account within 3-4 working days TAT post investigation, but the same was not credited till 08th Jan'11. I called up again on AXIS Bank phone banking on 08th Jan'11 to check the status of complaint registered. Phone Banking Officer replied me we have still not received any feedback from concerned department & it is still in investigation process. Phone Banking Officer again registered a critical complaint & assured me that the same will be reversed / creidted to you account within 2 Working days TAT post investigation. I again called up AXIS Bank Phone Banking on 11th Jan'11 but the reply is same that it is still in investigation process & she again registered a fresh complaint & assured the same will be actioned within 2 working days. I am sure if I call up again & again or multiple time i will get the same reply from them.
As per RBI regulation if the ATM Card & ATM is of same Bank any such errors should be reversed within 24 hours / 1 day TAT, & if it is a Non Bank ATM then 3-4 working days. Even Bank should compenste Rs. 100 for every day delay to a customer.
I would request you to please intervene in this matter & help me get the same reversed or credited to my account as early as possible.
Kindly do the needful.

Thanking you,

Yours Truly,
Srinivas Meghraj

Hi,
I am holding an axisbank savings account bearing account No: [protected]. I had visited Axis Bank ATM situated at Mahalaxmi Station on 03rd Jan'11 in the evening to withdraw cash of Rs.6200. Cash was not dispensed due to some error in the ATM machine, but the amount of Rs. 6200 was debited from my account. I did a complaint about the same in Axis Bank phone banking with respect to the same the same evening. Phone Banking officer assured me that the same will be credited to your accout within 3-4 working days. When I again called Axis Bank phone banking on 08th Jan'11, they replied we have still not received any feedback & will take your request as critical compalint, took my contact number & assured me again the same will be actioned within 2 working days, but I have still not received the same.
I think if the ATM Card & ATM is of same bank the same should have been resolved within 24 hours TAT as per RBI regulations & if its a NON Bank ATM then I can understand they taking 3-4 working days to resolve the same. Today is 07th day & I have still not received fund of Rs.6200 in my account. As per RBI regulations bank has to compensate Saving account holders RS.100 per days if the same is not credited to their account within TAT of 24 hours. Request your necessary intervention.

Dear Sir

I deposit 25000/- in Fix Deposit in axis bank receipt no [protected] . against that deposit bank provide me credit card
after 1 year I want to cancelled my fix deposit, I also purchase 14000/- shoping against credit card

when I submited my FD to bank at andheri branch , they told to go vileparle branch beacause I have to submit credit card , i visit that branch on 27/12/2010 and submit my FD with my credit card. branch officer told me, it will cancelled after 2 days , after 3 days I received a call from axis bank , they told bcoz of creadit card out standing we can not closed this fd , I told them plz cancelled first fd & in that deduct my outstanding amount , bcoz fd is cancelled for money , & I required money . he told ok he will try.

after one week on 1st january 2011 I visit bank ,for status of my fd , they told he send mail to back office ,but still not getting reply . credit card department lid on this FD, then I wait for it, after one week on 7th january 2011 I paid all outstanding of creadit card with intrest transaction id is 9514255 dt. 07/01/2011 , & submited my online payment receipt to bank , they say again 1 day required for cancellation . now after three days , they still no cancelled my FD receipt.

I was frusted b'coz of there non problem solving attitude. & delay in cancellation of my FD.



Regards
Devendra
([protected])

This is to inform you that I am sajal das A/C holder of Durgapur Branch (a/c no-[protected]), shaid Khudiram Sarani , City Centre, Durgapur -713216
On 26.06.2010 Rs 850/- & Rs. 87.55 has been debited from my A/C . It was a salary A/C till 30st May 2010. Then I informed to change it savings A/C & I deposited Rs. 7000/- on 07.06.2010 . I confused about that how is it happened . I repeatedly visited & knocked at Durgapur branch regarding my problem but bank executives are not responding me infact I am not getting any proper solution that what I have to do?

Regards:
Sajal das
[protected]
sajaldas.[protected]@rediffmail.com

I the undersigned is having a saving account with your Aurangabad Adalat Road, SAKAR BLDG, Kranti chowk Branch with following details.

Name : Vijay DHAGE
Account No. : [protected]

I would like to highlight following.

1) On 15 th Nov, 2010 in morning i have applied for withdrawn Rs. 25000/- through ATM at the SAKAR BLDG, ADALAT ROAD Aurangabad AXIS BANK ATM counter.
Withdrawal was through DEBIT CARD NO. [protected] TIME: 9:37 AM.

2) The ATM teller had dispensed 49 notes of 500 denomination only i.e Rs. 24500/- as against the requested Rs. 25000/-. Means Rs. 500/- were less received physically from the ATM teller. Where as Bank statement is reflecting a total debit of Rs. 25000/-

4) I have confirmed the receipt of Rs. 500/- less by counting the received notes 3-4 times in the ATM cabin itself, After thet I have informed the ATM security personal Mr. Chavan who was on duty over their and requested to count the received notes. ATM Security personal also confirmed the receipt of Rs. 500/- less from the ATM.

I hope all this activity must have also been captured in the CCTV camera availble in ATM BOOTH.

5) The security personal suggested me to inform the same in the Bank. Based on which I have inform the same in BANK to Mr. Sharukh in the same Bank. He suggested me to give the writeen application for the same.

6) Based on the application given on 15th Nov-10, and after lots of follow up I have received a reply on 8th Dec, 2010 that the transaction was sucessfully and bank cannot refund Rs. 500/-. I am enclosing the scan copy of the letter received from your Bank.

7) However since I have actually recived Rs. 500/- less from ATM as against the debited amount I am giving a complaint over here.

8) I am making contineous follow up through e-mail on mail ID mentioned on Axis bank website. No one is responding the same.

sir i m Rinku Sadhwani my axis salary account no.is [protected] n my card no. [protected]..i have submitted
salary check on this saturday(1/1/2011) it is showing in balance inquiry but not withdrawing..i have tried in SBI ATM
there was message cuming that "Ur Card Is Blocked"plz do something for this...thanks

Hi Sir / Madam,

I tried withdrawing Rs 2000 from AXIS bank ATM located at SHAPUR NAGAR, Hyderabad with TERM SPAN03023 and RECORD No. 3175. I got transaction slip showing as declined but money got deducted from my account. Please find the attachment of the scanned copy of the transaction slip. Please do the needful so that i will get my money back.


Yours Truly,
Rija Velamparambil

I am a SBI account holder. I tried withdrawing amount Rs 2000 from AXIS bank ATM located at SHAPUR NAGAR, JUBILEE HILL, HYDERABAD, ANDHRA PRADESH with ATM code SPAN03023 and record Number: 3175 on 31st December 2010 .I got transaction slip with transaction declined status but the amount got debited from my account. Please do the needful so that i get my money back.

please help me


i am one of the credit card user of axis bank and not using it from two and half year
i had make hundred of attempt for deactivating that card but no one do that from axis bank from last two year and now interest is increasing day by day now there collection center guy are abusing me utters bad word and pressurizing to make payment on the spot now tell me whose fault is this ?
and what i have to do i am in tight corner now because i m working and my salary is not of that much to pay that particular amount please guide me

Hello,
I opened a salary account with AXIS Bank Kalol (Gujrat) Branch but when I leave Gujrat after a few month they transfer my account from the category Salary to General. But in the netbanking my account category is show Salary Account.

My complaint is regarding the Charges for not maintaing AQB. Every time bank charges Rs. 750/- + service taxes. Whether if you have AQB Rs. 4999 or Rs. 1 only. But other banks like PNB, HDFC count this charges only on the rest amount of AQB. Like if you have your AQB of Rs. 3000 and bank's AQB is Rs. 5000 then the other bank count the charges only on Rs. 2000 not on Rs. 5000 like AXIS bank.

I think RBI should provide us a forum for complaining the same because after so many times contacting with the Axis Bank personal and also on phonebanks our problems are not solved.

Hi Sir,

I have submitted a request to close my saving account no. [protected]
on 18/12/2010 in Mayur Vihar Phase 2, Delhi branch. I have inquired in customer care about this account and was informed that it's still not closed. I have contacted many time in customer care and in Mayur Vihar
branch, but they are not giving any satisfactory answer.


Regards,
Pankaj Tripathibr...

Respected Sir/Madam...
My name is Maninder Singh Joshan. I have an account in Axis Bank Ltd Freozepur (Pb) ES-30/3, Harji Niwas, 1-The Mall, Ferozepur city, Ferozepur-152002.

My account no. is [protected]. The case is that the bank issued me ATM card. I have got the ATM card 2 months ago. But I did not get the ATM code.
I talked about the code in the Bank Branch. But they didn't gave us a satisfying reply and their behavior was very rude. We talked in various post offices but we didn't get the card code post. Please look into my case and if you get any information about my ATM code contact me on my Ph No. [protected].

Thank You.

Your faithfully
Maninder Singh Joshan.
My Phone No. [protected].

Dear sir,
My Name is Deepak Jain, Axis bank credit card Holder. My Credit card No. is [protected]. I am registered the complain for Amount Debited from My credit card & not credit to merchant A/C.

Following complain ragisterd to axis bank but we have not solution the same.
please see the matter

I have do 9000/- purchasing from Rashi Jewellers on dated 02.Dec-2010 through My credit card.At the time swap the card ,transaction reflect DECLINE. but 9000/- rs debited from credit card & not credit 9000/- RS in merchant account.
Kindly settlement my account. Kindly given credit to merchant account or cancel the amount of my transaction.
Regarding the matter I talk to call cent ere no [protected] Call ref no.612935 but his executive no positive response the matter. after that i gone to Your AXIS BANK (Y.N.) BRANCH & talk to Mr. Aditya kumar but he not help me & says "i dont know i am not customer care" Due to your dearness i face very financial problem.
I have provide every document tp AXIS BANK which required but still not solution my problem Kindly lok the matter.


Regard,
Deepak Jain
[protected]
indorre

Respected sir,
With reference to above subject I have a saving account ([protected]) in axis bank vashi branch On Monday 15 November 2010 when I checked my account I found there was misused of my account by some online fraud (Vodafone recharge)
On notice in crime I inform the matter to the bank goregoan east branch and brief them unauthorised transaction which is left to loss of Rs 43000 than I request to the bank to block my account but bank officer told me to give me written complaint so immediately I submitted through faxed at 4pm at same branch.
Hence I regard to inform that the bank has not taken any action and I lost Rs 66000 as on 16 November 2010.
This is clearly irresponsibility of bank officers so therefore I request to yourself kindly arrange refund my hard earn money (Rs 66000).


Regards
Pramod
[protected]
E mail ID: [protected]@yahoo.com

Dear Sir,
Today I went to the ATM machine of AXIS Bank located at Jail Road ,New Delhi. A Security Guard of not much hieght was on duty. I was the only costomer at the ATM machine . I inserted the card in the machine and proceeded in the normal manner. Two person suddenly rushed in , I requested them to wait outside for few minutes.The Security Guard was standing outside , but he didn't stop them. The persons went outside . I proceeded for another transaction and before my account was logged out , the two persons waiting outside entered again , I requested them for 1 minute more as this was my second transaction . They started agueing. i called the Security Guard and asked him to tell them to make a que outside the ATM cabin.. The Guard instead of asking them to make the que kept quiet.you will appreciate that the tansaction at ATM machine is cruecial and confidential and if this type of discipline is maintained at the ATM machine , the customer is not safe. The date and time of my transaction is 09/12/2010 and 1947 hrs respectively.from the time provided to you , the Security guard present can be traced out as he has not disclosed his name to me.
I request you to take strict action on my complaint against the Security Guard.

Ashish Singh
[protected]

I have a salary account in Axis Bank in its Mumbai Branch.This account have been opened by my Firm.Though my account has been opened in June'2010,and i have received the International Debit Card for the same alongwith my cheque book,but could not receive the PIN NO.for the same.

Due to which i am not able to use my Debit Card till date.

I have send my query to the bank,in its branch in Noida Sec-16,but could not get any positive response in this regard.I have also submitted a hand-written application in the above branch dated-03.07.10.

I had took a personal loan from axis bank and number is [protected].
I was supposed to get 1% cash every year. I finished the loan in sep2010. They did n't gave cash back and always say that is in process. Atlast they said, they missed as loan completed and now they are processing in Oct. These saying i should get from oct and till date i.e. dec i did n't receive.

To give my security cheques back also they took 90 days.

Never bank with loan department of axis bank as they screw happiness royally. They dont have process.. They dont stay on commitments. They are just ..

Attaching the mail chain i had with them..



On Fri, Dec 10, 2010 at 12:49 PM, Srinivasarao Potnuru <[protected]@gmail.com> wrote:

Hi,

Good day to you.
I am yet to receive response regarding my 1% cash back.
Your earlier mail quotes, i will get in 1st week in december and i am sure 1st week is completed.

Thanks,
Srinivasarao Potnuru



On Thu, Dec 2, 2010 at 11:52 AM, Srinivasarao Potnuru <[protected]@gmail.com> wrote:

Hi,

I had received the security cheques. Thank you.
As communicated earlier, please do let me know about my 1% cash back by end of Dec 1st week.

Thanks,
Srinivasarao Potnuru


On Thu, Dec 2, 2010 at 11:14 AM, <PL.[protected]@axisbank.com> wrote:


Dear Sir,


Thank you for your Email

Courier send on 30th Nov through blue dart POD No [protected].


Thanks & Regards
____________________
Hemavathi
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru <[protected]@gmail.com> wrote: -----

To: PL.[protected]@axisbank.com
From: Srinivasarao Potnuru <[protected]@gmail.com>
Date: 12/01/2010 11:31AM

Subject: Re: Fw: Re: 'AXISIBRM=[protected]' Regarding loan account

Hi,

I am yet to receive the cheques. Could you please help me with the Courier tracking number details.

Thanks,
Srinivasarao Potnuru

On Mon, Nov 29, 2010 at 6:59 PM, < PL.[protected]@axisbank.com > wrote:


Dear Sir,

Greetings from Axis bank!!!

As per the telecone with you the security cheques will be dispatched to you tomorrow on the provided address.Kindly confirm the receipt of the same.

The cash back has processed and same will be confirmed to you in the first week of december.


Thanks & Regards
____________________
Hemavathi

Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----PL Blr/RAC/BLR/AXISBank wrote: -----

To: Srinivasarao Potnuru < [protected]@gmail.com >
From: PL Blr/RAC/BLR/AXISBank
Date: 11/22/2010 01:01PM

cc: JPNagar.[protected]@axisbank.com , JPNagar.[protected]@axisbank.com
Subject: Re: Fw: Re: 'AXISIBRM=[protected]' Regarding loan account


Dear Sir/Madam,

Thank you for your Email

We will not be able to provoide the tentative date as it is a bulk processing. The minimum TAT for cash back process is 30 working days. We will intimate you once the same is ready.

Thanks & Regards
____________________
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: PL.[protected]@axisbank.com
From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 11/20/2010 04:40PM
cc: JPNagar.[protected]@axisbank.com , JPNagar.[protected]@axisbank.com , nodal.[protected]@axisbank.com , cmt.co @ axisbank.com
Subject: Re: Fw: Re: 'AXISIBRM=[protected]' Regarding loan account

Thanks for processing now.
But it is very unfortunate that, i keep listening that it is processed and will be getting in few days always. At least now it got processed. I will be happy if you could give me tentative date.

Thanks,
Srinivasarao Potnuru

On Sat, Nov 20, 2010 at 1:05 PM, < PL.[protected]@axisbank.com > wrote:


Dear Sir/Madam,

Thank you for your Email

The cash back was not processed for the year 2010 as your loan tenure is completed. We have processed your request and we will intimate you once the same is ready.

Thanks & Regards
____________________
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: PL.[protected]@axisbank.com , JPNagar.[protected]@axisbank.com , JPNagar.[protected]@axisbank.com , nodal.[protected]@axisbank.com , cmt.co @ axisbank.com

From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 11/20/2010 10:30AM
Subject: Re: Fw: Re: 'AXISIBRM=[protected]' Regarding loan account


Hi,

Good day to you.
Thanks for communicating about security cheques and 10 working days means it should be by 1st Dec.
Could you also confirm me about the status for 1% cash back.

I want to reiterate that my last EMI is paid on 5th Sep 2010.

Thanks,
Srinivasarao Potnuru


On Sat, Nov 20, 2010 at 10:22 AM, < PL.[protected]@axisbank.com > wrote:


Dear Sir/Madam,

Thank you for your Email

We would like to confirm you that the security cheques retrival have been processed and the same will be retrived in 10 working days.

Kindly oblique.


Thanks & Regards
____________________
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Forwarded by PL Blr/RAC/BLR/AXISBank on 11/20/2010 10:18AM -----

To: Srinivasarao Potnuru < [protected]@gmail.com >
From: PL Blr/RAC/BLR/AXISBank
Date: 11/16/2010 10:26AM

Subject: Re: 'AXISIBRM=[protected]' Regarding loan account


Dear Sir/Madam,

Thank you for your Email

The cash back is under process we will intimate you once the same uis ready.

The security cheques retrival is already processed we will update the status in 3 working days.

Thanks & Regards
____________________
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: PL.[protected]@axisbank.com , JPNagar.[protected]@axisbank.com , JPNagar.[protected]@axisbank.com , cmt.co @ axisbank.com , nodal.[protected]@axisbank.com
From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 11/15/2010 07:16PM
Subject: Re: 'AXISIBRM=[protected]' Regarding loan account

Hi,

Good day to you.

I have several questions here.

1. As per this mail chain, in 9th Sep mail, it was mentioned that after 30 days of loan closure i will get my security cheques and recent mail say 60 working days. My doubt is which customer representative is trying to fool me i.e. customer. Are Axis bank does not have process ?

2. In 60 days i should get 1% cash back. My loan last date is 5th Sep 2010 and my understanding is 60 days in completed already. Still you are not in a position to commit when you can deliver the same. If i dont pay EMI in time, do you ignore ???

3. When ever i call customer care, the standard practice to say with in one week, everything will be settled. Is this standard sentence trained ?

Request you to please help me with my closure things of this loan.

Finally, My loan account number is [protected] and it is a personal loan.

Thanks,
Srinivasarao Potnuru

On Wed, Nov 10, 2010 at 10:42 AM, < PL.[protected]@axisbank.com > wrote:


Dear Sir/Madam,

Thank you for your Email

The cash back process will take min 60 working days from the completion of the required tenure. We will inform you once the same is ready.

The security cheques retrival has been processed we are yet to receive the same we will intimate you once the same is ready.


Thanks & Regards
____________________
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: PL.[protected]@axisbank.com
From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 11/09/2010 05:43PM

Subject: Re: 'AXISIBRM=[protected]' Regarding loan account

Dear Sir / Madam,

Could you please help me with my Security cheques and cash back of 1%.
My loan account number is [protected]

Thanks,
Srinivasarao Potnuru

On Mon, Nov 8, 2010 at 11:17 AM, Srinivasarao Potnuru < [protected]@gmail.com > wrote:

Hi,

Could you please help me with my Security cheques and cash back of 1%.

Thanks,
Srinivasarao Potnuru


On Tue, Oct 19, 2010 at 11:54 AM, < PL.[protected]@axisbank.com > wrote:


Dear Sir/Madam,

Thank you for your Email

The NOC is been dispatched on 12.10.2010. The security cheques are yet to retrived we will intimate you once the same is received by us. The cash back is under process we will intimate you on the sma eonce this is ready.

Thanks & Regards
____________________
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: PL.[protected]@axisbank.com
From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 10/18/2010 11:19AM

Subject: Re: 'AXISIBRM=[protected]' Regarding loan account

Dear Sir,

I had not received my NOC, security cheques and 1% cash deposit till date.
I am not sure, how many times you will miss the commitments. If you can see the mail chain, for NOC dispatch the commitment failed couple of times. By this time, i should have received security cheques also.

Please do something needful. I hope i will get a professional service atleast now.

Thanks,
Srinivasarao Potnuru

On Mon, Oct 11, 2010 at 3:09 PM, < PL.[protected]@axisbank.com > wrote:


Dear Sir/Madam,

Thank you for your Email

We regret for the inconvenience caused.

The NOC will be dispatched in 2 working days time.


Thanks & Regards
____________________
Harini B M
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: PL.[protected]@axisbank.com
From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 10/11/2010 02:52PM

Subject: Re: 'AXISIBRM=[protected]' Regarding loan account

Dear Sir,

As per the mail chain, on 9th Sep 2010, it is given in writing that i will get NOC in 15 days and security cheque in 30 days.
So far i had not received even NOC. I request you to please do the needful asap.

However the 1% cheque will come in 60 days. I expect at least that will come in time.

Thanks,
Srinivasarao Potnuru

On Fri, Oct 1, 2010 at 2:17 PM, Srinivasarao Potnuru < [protected]@gmail.com > wrote:

Hi,

My communication address is :

Srinivasarao Potnuru,
No:9, Ground floor

1st cross extn
Lakshmi layout
Munnekolala
Marthalli
Bangalore -37

Ph:[protected]
Mob:[protected]

Thanks,
Srinivasarao Potnuru


On Fri, Oct 1, 2010 at 1:13 PM, < PL.[protected]@axisbank.com > wrote:


Dear Sir/Madam,

Thank you for your Email

We have processed you request for NOC. The same will be dispatched in 10 working day. Kindly confirm your communication address to dispatch the same.

Thanks & Regards
____________________
Harini B M

Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: PL.[protected]@axisbank.com

From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 09/30/2010 09:10PM

Subject: Re: 'AXISIBRM=[protected]' Regarding loan account

Hi,

I had not received any documents so far. NOC supposed to reach by this time and could you please do the needful.

Thanks,
Srinivasarao Potnuru

On Thu, Sep 9, 2010 at 3:40 PM, < PL.[protected]@axisbank.com > wrote:

Dear Sir/Madam,

Thank you for your Email
The NOC will be despatched to your address in 15 working days. The security cheques will reach you in 30 working days.

The cash back process will take min 60 working days from the completion of the required tenure. We will inform you once the same is ready.

Thanks & Regards
____________________
Chaitra R
Customer Service Dept.
Axis Bank Ltd RAC-3rd floor
No.-8, Sona Tower, 32nd E-cross
4th T Block, Jayanagar-41,
Opp Sanjay Gandhi Hospital
Tel :[protected]

Note :It is to inform you that we have shifted to the new premises in JAYANAGAR
Please send all your Personal Loan Queries / Request to mail ID : pl.[protected]@axisbank.com

-----Srinivasarao Potnuru < [protected]@gmail.com > wrote: -----

To: IT Helpdesk < IT.[protected]@axisbank.com >
From: Srinivasarao Potnuru < [protected]@gmail.com >
Date: 09/09/2010 03:13PM
cc: JPNagar.[protected]@axisbank.com , PL.[protected]@axisbank.com
Subject: Re: 'AXISIBRM=[protected]' Regarding loan account


Hi,

When i contact the branch, i was informed that loans are managed by RAC and their mail id is < PL.[protected]@axisbank.com >.
If i send mail to that id, now the response is to meet branch head. Now i am fully confused and not sure whom to contact.

Out of 4 queries below, third one is cleared as only 9340 is debited from my account as last EMI. Now i need answers only for other three and i request you all to please do the needful.

Thanks,
Srinivas

On Thu, Sep 9, 2010 at 2:13 PM, IT Helpdesk < IT.[protected]@axisbank.com > wrote:


Dear Sir/Madam,



Thank you for writing to us.


With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at JPNagar.[protected]@axisbank.com

OR

You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.

[protected]
[protected]
[protected]

From a BSNL or MTNL landline[protected]from anywhere in India)



Assuring you for the best care and attention all times.


Thanks & Regards
IT HELP DESK
AXIS BANK LTD


-----Original Message-----
From: [protected]@axisbank.com[protected]@axisbank.com )
Date: Tuesday, September 07, 2010 08:43 AM
To: [protected]@axisbank.com ( [protected]@axisbank.com )
Subject: Regarding loan account

Branch Id : Hi,

Good day to you.
My loan account number is [protected] which is going to close this month. I had mailed before 2 months to update my address with required proof and not sure if it is done.

1. Could you let me know, to which address (Please type address) and when i will be getting the deliverable documents @ loan closure.
2. Every year, i used to get 1% cash back on this loan. When will i get the same for this year.
3. The loan balance is Rs: 9243 and my EMI is 10,534. With interest i should hardly need to pay 9400. How can you adjust this money now. Will you pay back in my account
4. While opening loan account, i had given 3 blank cheque and when can i get them back ?


Thanks,
Srinivasarao Potnuru
Mob:[protected] User mail Id :[protected]@gmail.com

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Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
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--
Srinivasarao Potnuru


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru




--
Srinivasarao Potnuru


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru




--
Srinivasarao Potnuru


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru



DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru



DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru


DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference




--
Srinivasarao Potnuru




--
Srinivasarao Potnuru




--
Srinivasarao Potnuru

Dear Sir, I am an Axis bank customer & my name is Simon Andrew. I was harassed by the call centres of this bank repeatedly asking me to enroll my self for a creditcard as i was one of the lucky one to be selected for a Platinum CC. After rejecting the offer 4 - 5 times atlast i got fed up & asked them to come & get the form filled for CC. I was assured of the card within a month, but i received a letter saying that my application was rejected due to some reason. I neglected the letter as i was not interested in the credit card anyways. After few days again i received a letter mentioning the reason for rejection, which was, address not being verified as mentioned in the form. Where as i get all correspondance related to my account with this bank on the same address, also the letter of rejection also was send on the same address. Then there was a favor mentioned below, that they will still allot the CC to me only if i buy their Fixed deposit schemes. I understood the dirty game planned by Axis banks marketing team for selling CC & fixed deposit schemes at the same time.
I wrote innumerous letters to them asking for an explanation & atlast got a rejection letter for that too instead of answering or explanin the goo[censored]p. Inspite of warning them that i will go to their higher authorities, they least bothered & till date have not replied.
Kindly help me in exposing their bogus schemes where they dupe customers & humiliate them by inviting at first & then rejecting their application.

Regards,
Simon Andrew.
[protected].