[Resolved] Axis Bank — bank amount stolen on online purchase | |||
Online purchase somebody done purchase with out my knowledge. On 17/05/2019 total 4 times online purchase done at midnight after 12.00pm, i given complain in bank on 23/05/2019, after again remind them, they added to my account on 04/06/2019 after again they are deducted same amount in my account on 08/07/2019 again i remind to them, but until now they not added back my amount totally i loss 2200 rupees and 1 credit card, 2 debit cards, at present i'm not india. I'm very worry about this issue and why bank peoples not solved this issue My account detail: Name: vepuri ramesh Account no: [protected] Branch : tenali (Guntur district, andhrapradesh, india) Was this information helpful? | |||
Sep 21, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
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 3 Comments | |||
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Attached here with Bank statement
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Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
Today Axis Bank people call me for one assist and they activated one assist and then my account balance is debited of RS 1399 don't need that service...please return my 1399rs...asap
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Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
My contact no is [protected]
Axis Bank Customer Care's response, Aug 20, 2019
Verified Support
Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
Axis Bank Customer Care's response, Aug 29, 2019
Verified Support
Hi, we have escalated the matter to the concerned team for further corrective action. Sorry for any inconvenience caused. Regards, Team Axis Bank.
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