Axis Bank Complaints & Reviews

On the home page of axisbank their is an ad for clayton watch cost 2499 can be claimed by paying only the shipping charges. Subscribed to this and got an code from axis bank and paid the shipping charges (499 inr) on 2nd jul but the product is not yet delivered till now. Called the axis bank no proper response, saying it is a merchant issue.
Called the flatworld rewards, it is always switched off. Emailed but response. Looks like this a scam and i see one more member affected.

[order #10185] (July 2, 2019)
Product quantity price
Clayton noble silver metal watch
Male
1 ₹2, 499.00
Subtotal: ₹2, 499.00
Discount: -₹2, 499.00
Shipping:
₹499.00 via flat
Rate
Payment method: axis netbanking
Total: ₹499.00

Hi team.,

This is very urgent as my credit card verification is pending from axis bank which is reuqested from amazon.

For that i am trying customer care since yesterday and after no luck i have to write mail so that i can get some reply.

I tried below mention number and its getting disconnected evrytime. Not even your live chat service is working.

[protected]
[protected]
[protected]Toll-free within india)
[protected]Toll-free, within india)
[protected] – toll free to call from anywhere in india

Emails are not working. There is no way to connect with axis bank.

Kindly help me asap. This is important as my aws certification payment is due. It cant be done untill my card is verfied from axis bank.

I have been given this credit card without any fees as mentioned by axis bank. I have been moved to uk and not using this card for a while. Now all of a sudden i have been received some bills mentioning card fee, late fee, gst etc. As i was not using it and in a abroad trip i'm not at all checking the bills as well. Recently i noticed and got to know all this. When i reached support, they are keep forcing me to pay the bill rather to understand my concern. I'm not at all happy with axis support and force me to write here.

I have a account in axis bank in year 2012. Its my salary account.in this time i use credit card of this bank.in 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me that, your account is not close. But we process for cancel this credit card. After that i dont received any massage from bank. But after some time. Bank massages are start with low balance instructions. And now 2 days ago, in my home received a lowyers notice. For pay 8525 rupees in 7 days. Please suggest me. What can i do. I did not purchase any thing with this credit card. So why i paid this amount. Please suggest sir...

Sir, why i paid any amount, when i was no swap card. And my all transactions are auto dabit mode. My last emi was deduct by auto debit on 7-12-17... But credit card my anual fee generated on 8/11/2017 (As per bank).. So why anual fee not deduct from my account on that time. Now bank told me that - you was not paid anual fee, that because with intrest this amount is 8525.. So its not my fault. If you debit emi by auto debit. And last month anual fee deduct from my account by auto debit. So why not in this time.

Sir please suggest me. I already mailed you before 15 days. But i dont get any response. Please solve it as soon as possible.

Thanks

Hi team,

I received a call from axis bank but i was not agreed for one assist service. And further as i checked my passbook yesterday amount of 1899 has been deducted from my bank account towards one assist service and relationship no is 4934564. Please cancel the subscription and refund the amount in my bank account as early as possible.

Regards:
Reema kumra

Its been more than 15 days that i have lodged a complaint for operational issues in my credit card with this bank but to my amazement despite of several requests and complaints regarding unnecessary deduction in my account but i haven't got my complaints resolved yet.. Made several calls on customer care numbers to lodge fresh service requests and complaints a number of times but all in vain, i have not been given any solution to the problem yet.
I am really fed up with the mismanagement and bad treatment of the customer care officers and the employees of this bank.

I am trying to return one touch device. I am giving written application but branch head not support well. And after one month he calling me and say that. U r device is not return by bank policy, how is it possible that, i dont need and i dont bye the product but i pay charges for that.

Shame on u axis bank.

I[censored] r hering me please reply me as soon as possible.
My contact no. [protected]

Hi
I am holding salary saving axis account past 3 years. Axis bank is disclosing my account details to others if they holding my account details. And they are saying that those guys are the relatives or family members. Please kindly don't provide any information about my account details like transactions and my salary info or others. It is highly unsecured. Unless we authorized. Please ensure all our branches not to provide such details.

On 28/08/2019, i wrongly transferred funds, used lotus group ent. Sdn. Bhd to international transfer to (Tejas kiritkumarjariwala, acc #[protected] axis bank, rm956.[protected]@inr16, 040.00). Invoice no,[protected]. Kindly pls help to reverse back amount that wrongly transfer via western union. This the details in attachment. Pls revise, and respond asap. Thanks

This is regarding following complaint submitted on jan 23, 2019 :

This is reetu sharma. An amount of rs. 117 is deducted through ecs from my savings account of axis bank a/c [protected] without any information. I don't have any outstanding amount with the company. Bajaj finserv has given me emi card saying its totally free and amount will be deducted only on usage of this card. I have never used this card and taken loan only through offline procedure and have cleared every loan by paying all the installments on time.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com or ritu. [protected]@gmail.com

Your comment :
Hi, we are here to help! Please dm us your registered contact details and we will revert shortly. Regards, team axis bank.

My contact number is ph. [protected]. It is already updated in my saving account. Please refund the amount 117 asap.

Axis bank is the worst bank i ve ever experienced. Worst behaviors from the collection i ve take n. V a pl of 2lacs in 2016 for 20% interest which is very high and now for the past 6 months due to my health issues and financial situation i was not able ti pay my emi regularly. My file moved to several agents all were very worst they were verbally harassing me and now recently one guy from collection dept chennai kodambakkam was very polite and when the time of payment he also started behaving worst. I ve already written a e mail to customer care, nodal offucers and also to ombudsman it us very disappointing that i dis not get any response im still under so much of pressure upon dat these guys are torturing me if i din pick tge call they are calling my mom who is 50 yr old and scolding her ffg or no reason.. I dont know whim to complaint pls help from this mental pressure

About 15-20 days back i received a call from the bank regarding the offer i had on my zone credit card stating that the card could be availed by me at that time free for lifetime and so i applied through their app. After a few days i receive the call that due to some problem in document verification, either an executive from bank will visit me or i can visit the bank for document verification. At that time i asked that if i do so then will the card be availed under that offer or not and i was given the response that it will be under lifetime free offer and so i went to the bank for documentation. After a few days from the documentation process when i receive the call that my card has been approved, i was told that the card is chargeable. I mean what the rubbish is this. I asked to clarify the same and i was told that i would be called again regarding this matter but got no response. I asked for the status on live chat and i was told that the application has been declined but on august 31, 2019, i received the message that card is approved and that too is chargeable and will receive the card in a few days.
This is shear misleading of customers by their employees to sell the products and earn money.
Kindly look into the matter and either make the card free for lifetime as was told to me earlier or cancel the application without charging anything.

Name:- pulkit agarwal
Contact:- [protected]
Application number:[protected]

I ashish singh from new delhi. I have issued an credit card. The bank had made an settlement for my outstanding amount of rs 1, 95, 927 and after the settlement it made up to rs 65000 which should be paid by 25th june. As per the agreement by the bank i have paid the amount by 25th june. But the bank didn't send me the noc letter and they have freezed my saving account.
I kindly request you to please send me the noc letter and release...

I have applied to open an bank account with axis bank on 01/07/2019. Its been 2 months now & they still haven't sent me the details of the opened account. I still await as promised that my account details shall be provided to me with 2-3 working days. I am loosing alot of opportunities cause of their delay and unprofessionalism and extreme rude & stupid behaviour.

Hi,
I had a personal loan running from axis bank (Loan account no. Ppr[protected]. And there are some false charges applied by bank and they are not resolving this issue since jan. 2019. I had registered a complaint to bank ombudsmen regarding this (Complaint no. [protected]). The same has been communicated to the nodal office of axis bank, but today one of their collection agents came to my office and created an embarrassing situation for me. He was shouting at me for emi payments.
Collection agent name: ashok yadav
Supervisor name: rajat huda ([protected])

I have informed to axis bank customercare for this (My complaint no. Is 3420418)

Please look into this matter...

Hi,

I have a nri acc, its been almost 3years being a customer with axis, i have registered several complaints of not receiving otp on my mobile number.
Its not solved yet.

Netsecure is working after so many compliants, but still yet otp issue has to be solved intially i had those secure code but not even that is not working.

I am not able to do online transactions, as i am not receiving otp.
I dont even receive emails for statements.

Appreciate if the issue can be solved.

Awaiting a positive reply from your side.

Regards,
Rohini.

I already request 2 times for the credit card cancellation on 30th july and 18th august, but both time the told me that bank will call you and ask for the cancellation reason. Still i m not getting call for that after requesting 2 times. And its fraud bcz they gave me card with lifetime free and even it is not used but still getting message that pay the due. And also balance display with charges.

On my credit card there were fraudulent transactions on 23rd march 2019 of about 2.66 lakhs and reported the same on 24th march 2019 to the concern axis bank credit card deptt along with dispute forms etc. Bearing complaint no. 50011385. However, after 4 months rs. 1, 25, 689.77 have been reversed to my credit card account out of 2.66 lakhs and axis bank credit card department sent me a text, saying that they have closed my dispute matters. For which i have contacted my home branch, several mails to dispute sections, calls to customer care but turned in to fetal. This dispute matter really spoiled my cibil scores and unable to do least works with other bank. I would like to file this matter in a strong manner to prevail a justice and bank would not repeat the same game with other consumers. Please guide me at your best. Thank you.

My loan a/c no. Is phr01260xxxxxxx. I made a prepayment of rs. 30, 000/- on 10-jul-2019 and the same is adjusted in principal amount but my tenure wrongly changed from 240 months to 140 month. Also when i taken the loan than it is decided that principal amount will be fixed as rs. 14, 906/- but in revised repayment schedule it shown variable and also increasing. Already given mail to axis bank and lodge complaint but no response received from them. Axis bank not taken care of its customer. Very bad impression create by axis bank employee as well as axis bank management not to solve any matter in a timely manner.

My loan a/c no. Is phr01260xxxxxxx. I made a prepayment of rs. 30, 000/- on 10-jul-2019 and the same is adjusted in principal amount but my tenure wrongly changed from 240 months to 140 month. Also when i taken the loan than it is decided that principal amount will be fixed as rs. 14, 906/- but in revised repayment schedule it shown variable and also increasing. I already complain about this in customer care number also visit loan center but the same problem not solved more than a month gone.