Axis Bank Complaints & Reviews

I hold a salary account in axis bank. I received a message stating that consolidated charges are being cut which were 1000 bucks plus 18% gst plus additional 118rs are being debited. Is this some kind of loot! Why suddenly am i charged soo much and that too without prior intimation. And what are these charges, they haven't even mentioned anything about it. Trying to call customer care nobody even answers the call. Pathetic service by axis bank.

Sep 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

View replies

A

Akshat Arun

Aug 12, 2019

Axis bank, jehanabad, bihar account number [protected]
coustemer name akshat arun. Per month aprox 1000 ruppes is deducted from my amount withiout any reason. I am student in kyrgyzsthan. Please help me

Reply

Axis Bank Customer Care's response, Aug 12, 2019

Verified Support

Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 400604

I do not deposited or withdrawl money in provided atm machines but then also every month debited in my account rs. 100 + 18% gst =118 rs i report to this matter to respective zaver road mulund branch but nothing response from their bank executives a normal person every month that much amt deduction regularly is very big deal and funny part is this bank provided me to salary account please help...

Helpful

3 other people found this review helpful

3 found this helpful

3 Comments

Address: ARABINDA SARANI, Kolkata, West Bengal, 700129

Hi,

I am a salary account holder of your bank since 2014. Due to dissatisfaction with your services and behaviour, i want to transfer my salary account to a different bank. The main cause for that is the consolidated charges which are getting deducted every month from my account and there is no legitimate clarification from your side. Every month my account reflects a negative amount. However, the amount is very low, still...

Helpful

Found this helpful?

Write a comment

Axis bank has deducted rs.200 as bna convenience fee from my salary account on aug 11. There is no mention on why this deduction. Also i have paid my emi late by 1 day and they deducted around 600 rupees the next day. Also 250 rupees of cheque bounce charges a month later i. E. On aug 11. What are these bna charges for? Deduction of amount without any information is not acceptable. Unless there is any genuine reason please credit my money...

Helpful

Found this helpful?

Write a comment

Address: guntur, Guntur, Andhra Pradesh, 522616

My salary account is not used regularly. And till yesterday i was charged nagative balance of 100. Which i paid. But as per rbi there should not be any nagative balance.

And now today and charged nagative balance of -6, 481.96 when it shows zero until yesterday. When i try to call customer care it says invalid number.

Please update on this or this can be take to the rbi notice

Sep 14, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Aug 11, 2019

Updated by Global Music music channel This is my registered mobile number

[protected]

Please update the balance as per AUG 11 2019 NAGATIVE Balance of -66 rupees is reduced alredy even after another 34 also got reduced. And and I attached screen shot of sms which I got.

Note: if you update on this then only I will go further steps.

Thanks

Verified Support

Aug 13, 2019

Axis Bank Customer Care's response Hi, we are looking into this matter. We assure you that we shall provide the necessary assistance and take this to the resolution at the earliest. Sorry for the trouble. Regards, Team Axis Bank.

Verified Support

Aug 13, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: 600099

I have savings account in axis bank.in the month of march they charged cash transaction fee as rs.315.in april they have charged cash transaction fee as 150. Thn may they charged 150 july they charged consolidated charges as 15 in august they charged 550 plus gst why they are keep on debiting the balances. They are charging again and again i'm willing to close my account they are charging more and more

Sep 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kashi takiya branch, Nalanda, Bihar, 803101

Hi, i am an nre/nro account holder. I dint use nro account so it had zero balance, 15 days back i had deposited 10000 rs and axis bank deducted 4800 as consolidated charges and gst.

There was no chages for 15 months (As seen in attached snaps)... Once i deposited 10000 then only they deducted 4800 as penalty.

This is unfair as they should have updated penalty every month in statement every month then i would have paid or would have closed the account.

It took me more than 1 hour to reach their customer care support as there phone line was not working then waiting time is more than 20 mins.

If my 4800 is not returned i will file a case with rbi obdushman.

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Belandur, 560076

Hi i have a salary account in axis. When they open the account they have never informed that there will be consolidated charges. Very time they will deduct 500 to 700 rs as consolidated charges.

Yesterday also they have again deducted rs 600 approx as consolidated charges. I want my money back. Is it a joke, without informing the account holder they are deducting the charges.

The customer service is the worst in axis bank, they don't even respond to customers call.

Kindly look into the matter.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Aug 14, 2019

Updated by pdasgupta17 The link which you have provided in not accessible,

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 421204

There is fraud transaction of 20, 000 inr from my credit card ([protected]) on 4th aug, 2018 and i had complaint immediately with fir & dispute form submitted to axis bank, mahape branch, navi mumbai. I have been tired of raising sr, submitting documents and call to customer care, every time they reject /close my request by saying document not received.
I have mail proof that document is submitted to mahape branch.
Please find the list of sr raised in last one year as below.
Sr: 47067405, 43779688, 47114559,[protected]
Ccrs:[protected].

Latest complaint :-
N[protected]Complaint reference to ceo & nodal officer)
Sr :[protected]

There is no refund and investigation after completion of one year so i request you to help me by refunding the amount.

Regards,
Nitin jain
[protected]

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Plot no 79, Bramsingh enclave sitapur jwalapur, Haridwar, Uttarakhand, 91

Axis is totally a fraud bank deducted 1011 as consolidation charge. Which is not genuine & every month they are doing same. They deduct money unnecessarily of many customer to make there bank rich. Govt should stop looting of such fraud bank. My account no is [protected]. They are making unnecessary losses to me every month. While i have urgent requirement of money & they deduct money without any intimation & explaination

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500072

What was the bank is about, my money has been deducted every month like consolidated charges, gst, other charges.
Why the charges has been deducted every month, is that fair, may i know the why amount deducted and what is the purpose of it. Due to that last month my account gone in to negative balance, every month my amount is deducting. How can manage the things if the amount deducted like this.

Sep 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 401107

Why you guys have debited 5000 consolidated charges are you crazy.. I am not aware why you have debited this huge amount if this is not reversed i will not pay credit card outstanding i don't care of my cibil report # off... I am really not happy with axis bank whenever they want they auto debit the account... It's a hard earn money please look into the same as earliest

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

In my account deducted rs. 295 for with the statement of consolidated charge for a/c. Last day i had send rs.2000 neft in my brother's a/c still that amount pending and in my account already had rs.3500 but finally i got the message that "consolidated charge of a/c rs.250 nd gst rs. 45. This is the digital india anything can posible with hidden term and conditions. Please verified member send me a link or copy of consolidated charge term and conditions. So i can tell my other friends.
Thanks indian government and rbi also to give the permission to take unwanted charges from customers. Bank have any politics to give that much momey to any customers.??

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: S.No 16, Before Bardwadi Filter Plant, Opp. Narayandasji Haspital, Mumbai- Agra Road, New Bypass, NH-3 , Sendhwa , District- Barwani, MP 451666, Barwani, Madhya Pradesh, 451666

Sir, i have saving account in axis bank, sendhwa branch. Recently i got sms from bank of rs. 645 +116 (18% gst) deduction of consolidated chagres. Please help me to get refund of my money.

Why bank deduct money from our saving account holders accounts without telling us.
It's not fair practice?
Is this ethical banking service of axis bank?
After getting sms i immediately make a call to axis bank executive, he rudely replied - we can't do anything about it. You can log complaint by customer care.

Sep 18, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link to get clarification on charges associated with your account: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

In my bank a/c today 10/08/2019 deducted rs. 295 for consolidated charge for a/c. I have searched this but in axis bank website no any satisfaction notes. They have own internal t&c may be this is digital india so they have own term
& conditions to get without any notification take the charges. I have last day sent rs. 2000 to a acount still not get the sent amount on that account and already in my account had rs.3500, i like this...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: 524121

Today (10/08/19), the axis bank has debited rs.1730/- from the account under consolidated charges a/c. Also, rs.311/- has been debited as gst on charges.

Could you please apprise me of the details as to why the amount has been deducted from the account under consolidated charges?

I request for the refund of the amount. Please look into this matter and resolve at the earliest.

Sep 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411027

My name is vighnesh. Axis bank has been charge for 600 in the name of consolidated charges for my asap savings account i have not withdrawl any amount from atm nor deposited any money through machine or anything else... Its too wrong these bank charges any type and debit the middle class peoples money. Need to get refund in this case. Because even people didn't know this as they never check which charges have been debited from their bank.

Axis Bank customer support has been notified about the posted complaint.

View replies

K

Kondu vidhole

from Mumbai, Maharashtra

Aug 12, 2019

Online bebit card currier address change
Mob no [protected] Plz contact mi

Reply

V

Vinay Karna

from Delhi, Delhi

Aug 12, 2019

My funds have been reduced to 0. I got an sms that says

"Your a/c no is debited by XXX amount on 08 Aug 2019. Avl Balance Rs. 00. Info BRN-TO ACCT CLOSED IN FULL AND FINAL SET""
I tried to call the customer care but the number seems to be busy everytime I call. Please solve this issue.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I have been a sincere a asap account holder at your bank, rs. 717.37 was incorrectly deducted from my asap account as consolidated charges on 10th aug 2019. I claim a refund for the same.

While opening an account the branch did not told me about the consolidated charges even i called the bank tollfree number and asked about the asap account they also didn't told me

Sep 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 768222

This is bibekananda tandia. I have axis bank asap account from last 10 months. My account no is [protected]*.in last three months axis bank deducted more balance for the name of consolidated charges.in this month i have use three time my debit card in one time paytm, 2nd time upi transaction and 3rd time pos at fuel center. Today axis bank has debit 27+150 rupees from my account for consolidated charges. It's too high amount. I have not crossed my limit.
I never seen this type of fraudulent to customers of any bank except axis bank.
I want to refund my balance because it is unnecessary deducted.
So please do the needful.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Aug 12, 2019

Updated by Bibekananda Tandia I have only done 3 transitions. You are 150 + 27 rupees from me. Which is wrong and very different. Please give your email ID to share my statement and bank ac number.
I am fully disappointed with your services.

Aug 24, 2019

Updated by Bibekananda Tandia Axis bank didn't call me and closed my complaint

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Complaint regarding blackmailing by axis bank staff for approval of loan, especially when you complete your loan process at the last moment they ask you about loan insurance, which is optional, but bank staff pressurised you for loan insurance.in my case bank staff ask me for loan insurance amount rs. 1100/- i said i m not interested to insure my loan, then bank staff told me if you not paid insurance money then bank not approved your loan. I ask if it is optional then why are you pressurised me, but they charge insurance money... Totally blackmail. My name is deepender gurung and on 08/08/19 i receive message of senction my loan after paid blackmail 2300/- rs... Disappointed...

Sep 12, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Axis Bank Customer Care's response Hi, we are sorry to hear that. Do DM us your contact details and we will get back soon. Regards, Team Axis Bank.

Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 239

levied consolidated charges

Post your Comment

bna convenience charges

consolidated charges making account balance negative

bna convenience charges for a/c without any information

negative balance

Post your Comment

consolidated charges and cash transaction fees

Post your Comment

consolidated charges of 4200 +gst deducted

Post your Comment

consolidated charges deducted from my salary account

Post your Comment

fraud transaction of 20000 inr

Post your Comment

money deducted 1011 from my account every month

Post your Comment

deducting the charges monthly

Post your Comment

wrong charge

Post your Comment

consolidated charge for a/c

Post your Comment

consolidate charges deduction from my saving account

Post your Comment

consolidated charge for a/c rs. 295

refund of consolidated charges debited from account

Post your Comment

charges debited for consolidated charges

Post your Comment

consolidated charges deducted on asap account

Post your Comment

balance deducted

Post your Comment

complaint regarding blackmailing by axis bank staff...

Post your Comment

Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 239

levied consolidated charges

Post your Comment

bna convenience charges

consolidated charges making account balance negative

bna convenience charges for a/c without any information

negative balance

Post your Comment

consolidated charges and cash transaction fees

Post your Comment

consolidated charges of 4200 +gst deducted

Post your Comment

consolidated charges deducted from my salary account

Post your Comment

fraud transaction of 20000 inr

Post your Comment

money deducted 1011 from my account every month

Post your Comment

deducting the charges monthly

Post your Comment

wrong charge

Post your Comment

consolidated charge for a/c

Post your Comment

consolidate charges deduction from my saving account

Post your Comment

consolidated charge for a/c rs. 295

refund of consolidated charges debited from account

Post your Comment

charges debited for consolidated charges

Post your Comment

consolidated charges deducted on asap account

Post your Comment

balance deducted

Post your Comment

complaint regarding blackmailing by axis bank staff...

Post your Comment

Related businesses