Axis Bank Complaints & Reviews

I ashish singh from new delhi. I have issued an credit card. The bank had made an settlement for my outstanding amount of rs 1, 95, 927 and after the settlement it made up to rs 65000 which should be paid by 25th june. As per the agreement by the bank i have paid the amount by 25th june. But the bank didn't send me the noc letter and they have freezed my saving account.
I kindly request you to please send me the noc letter and release...

I have applied to open an bank account with axis bank on 01/07/2019. Its been 2 months now & they still haven't sent me the details of the opened account. I still await as promised that my account details shall be provided to me with 2-3 working days. I am loosing alot of opportunities cause of their delay and unprofessionalism and extreme rude & stupid behaviour.

Hi,
I had a personal loan running from axis bank (Loan account no. Ppr[protected]. And there are some false charges applied by bank and they are not resolving this issue since jan. 2019. I had registered a complaint to bank ombudsmen regarding this (Complaint no. [protected]). The same has been communicated to the nodal office of axis bank, but today one of their collection agents came to my office and created an embarrassing situation for me. He was shouting at me for emi payments.
Collection agent name: ashok yadav
Supervisor name: rajat huda ([protected])

I have informed to axis bank customercare for this (My complaint no. Is 3420418)

Please look into this matter...

Hi,

I have a nri acc, its been almost 3years being a customer with axis, i have registered several complaints of not receiving otp on my mobile number.
Its not solved yet.

Netsecure is working after so many compliants, but still yet otp issue has to be solved intially i had those secure code but not even that is not working.

I am not able to do online transactions, as i am not receiving otp.
I dont even receive emails for statements.

Appreciate if the issue can be solved.

Awaiting a positive reply from your side.

Regards,
Rohini.

I already request 2 times for the credit card cancellation on 30th july and 18th august, but both time the told me that bank will call you and ask for the cancellation reason. Still i m not getting call for that after requesting 2 times. And its fraud bcz they gave me card with lifetime free and even it is not used but still getting message that pay the due. And also balance display with charges.

On my credit card there were fraudulent transactions on 23rd march 2019 of about 2.66 lakhs and reported the same on 24th march 2019 to the concern axis bank credit card deptt along with dispute forms etc. Bearing complaint no. 50011385. However, after 4 months rs. 1, 25, 689.77 have been reversed to my credit card account out of 2.66 lakhs and axis bank credit card department sent me a text, saying that they have closed my dispute matters. For which i have contacted my home branch, several mails to dispute sections, calls to customer care but turned in to fetal. This dispute matter really spoiled my cibil scores and unable to do least works with other bank. I would like to file this matter in a strong manner to prevail a justice and bank would not repeat the same game with other consumers. Please guide me at your best. Thank you.

My loan a/c no. Is phr01260xxxxxxx. I made a prepayment of rs. 30, 000/- on 10-jul-2019 and the same is adjusted in principal amount but my tenure wrongly changed from 240 months to 140 month. Also when i taken the loan than it is decided that principal amount will be fixed as rs. 14, 906/- but in revised repayment schedule it shown variable and also increasing. Already given mail to axis bank and lodge complaint but no response received from them. Axis bank not taken care of its customer. Very bad impression create by axis bank employee as well as axis bank management not to solve any matter in a timely manner.

My loan a/c no. Is phr01260xxxxxxx. I made a prepayment of rs. 30, 000/- on 10-jul-2019 and the same is adjusted in principal amount but my tenure wrongly changed from 240 months to 140 month. Also when i taken the loan than it is decided that principal amount will be fixed as rs. 14, 906/- but in revised repayment schedule it shown variable and also increasing. I already complain about this in customer care number also visit loan center but the same problem not solved more than a month gone.

I paid excess amount in my credit card ([protected]), which is already blocked and i am not using last 4 years. As of now there is no outstanding in my credit card. One payment i made it on[protected] amount 15466.00, reference number:-qici[protected] and another payment was made on[protected] amount 15467.00, reference number qici[protected]. I raised request to refund amount, but they said we will not refund we adjust this amount to...

I have a ppf account and a savings account with axis bank. The ppf account used to show up on internet/mobile banking. A few months back i got my ppf account transferred from mg road main branch to hsr layout branch. My ppf account number changed and it has disappeared from internet banking/mobile banking. I have complained several times for over a month now. They said the account has to be linked to customer id again but do nothing about it. Should linking account to customer id take more than 1 month? Is it rocket science or axis bank simply does not care about customer complaints?? I have written to their nodal officer as well but there has been no response or resolution.

I have not received any solution on my complaint. Still your executives are torturing me. They are coming regularly to my home & entire amount connected to my bank account, because of this my credit report got down. Kindly let me know the solution for this issue. I am out of money, i tried to get loan but it was rejected due to my credit report. Need sometime to recover it.

I am writing this with regards to my credit card bill payment. My credit card number is [protected] with axis bank. I recently checked my credit report wherein a bill of amount rs. 8083 is reflecting on the current balance and status showing as written-off status.

This card was opened on 01/10/2010 in mumbai. Post expiry date of my card i had contacted nearest branch borivali branch, mumbai to know my outstanding but could not get the amount payable as the card had expired and bank personal were unable to fetch the details from credit card department of their bank and hence as per them paid the outstanding which they asked me as per the previous due they could figure out from their system since last 2years i have shifted to pune and one fine day in the month of feb 2018 got a call from the bank that an outstanding amount of rs 6000 had accumulated since my last payment made post card expiry. Although they still not sure of the exact amount i decided to pay the amount in 2 installment and paid rs 3000 on 23/02/2018 and requested them to check on appropriate outstanding and let me know before i pay my next installment and post which they never turned up with the requisite details after the month of feb.

Now yesterday again when i checked my cibil report this amount has now again creeped up to rs 8083 at an interest rate of 35% and rs 900 interest is getting levied month on month since then till date.
I have another hdfc credit card and if you check the history i had been very prompt in the payments. To maintain a good credit history i have always been prompt with payments.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can be able to give 25% of my debts i. E rs2000. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 25% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out at my mail i'd [protected]@yahoo.com

Thanks.

Card bill payment. My credit card number is 4514 5700 *8919 i recently received a bill of amount rs. 67000.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 36000 rs of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 36000 rs is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Sandeep mishra

My account was debited by rs 1899 in the name of one assist services by axis bank.
I don't remember signing up for this service and would like it to stop and my money refunded.
Card number ending in 5073. Please look into the matter at the earliest possible.
There shouldn't be such services and there is no mention of this service on the website, or how to cancel it and get a refund. This is a fraudulent service meant to scam people.

I bought a product using axis bank my zone credit card from amazon.in in the month of may with no cost emi and canceled that before the product will get delivered.

They add emi around 3k
They added write off principle emi 10k+

Now they are not responding to me over the call.

I have canceled my product of 15k after that they are charging.

My debit card stopped working last august (2018) all of a sudden and i have reached out to axis bank customer service. That was a basic debit card with no annual charges. Then axis bank sent me a new debit card after explaining about the benefits of the card (Blah blah). I used for a year till august 2019 and surprisingly they deducted 590 rupees as annual charges which were not communicated properly to me a year back.

I called axis customer support to check about this. They told me that i they have notified me about the annual charges which are not. Moreover seems like this card has been selected by themselves to me as per my profile out of tens of debit cards they provide. The benefits i get from this card are discount on bookmyshow and air travel accident insurance. I never used my card or internet banking for either of these; then how come this card has been chosen for me by axis? They have no answer about this.

They told me that they sent annual charges details along with the debit card details. I checked the envelope and couldn’t find any details about charges on the kit they sent which has benefits only. They have no answer about this too.

I have asked them to show the proof of call recording that i agreed for the annual charges. Again, they have no answer about this too.

I didn’t receive any email about this where i receive emails about useless schemes. Again, they have no answer about this.

My colleagues who are using the old basic debit cards have been receiving the calls to upgrade to premium debit cards. When i asked about this, they have no answer on this too.

After so many nos, they said big no to refund my amount which i haven’t approved or aware of. I told them i will apologize to the bank if i myself went for this card, but they refused to share the proof (They don’t have one but they claim they have)

Blocking the customers’ debit cards and trapping them to premium debit cards is the scam at axis. Selecting a card with benefits which i don’t actually claim as per my years of card usage tells the whole story of their scam.

What’s most insane thing is, axis customer support charges 1 rupee per minute for their word-class worst customer service. It took me 3 days, 7 persons and 100 minutes and 100 rupees to escalate this issue and getting an indirect answer from them that they have looted me.

I would like to bring to your notice that my refund of Rs. 3839 for a product I had purchased from amazon.in has not been reflected in my bank account..the refund was made on 9/08/2019 by the company (amazon)..the Authorization Code (Refund Reference Number) for the transaction is [protected]..please look into the matter and do the needful at the earliest!
Thank you

Today i got a message regarding sign verification charges rs 118 to a/c 367161 why like this and what is this simply, why ur bank is charging unnecessary. Without any disturbance we are using the account. But still why u people are creating such disturbance with our account, this charge that charge don't u people have shame unnecessary debt amount from our account please stop such nonsense and let us live, all banks are frauds now a days....

Dear concern,

I am using the axis credit card from last 3 years and now have some financial problem to pay the amount on regular basis due to my job change. So i hereby request you to convert the balance outstanding amount into 12 month emi. It’s easy to pay the bill on monthly basis.
Otherwise its difficult to pay the monthly amount. I request you to please do the needful.
My mob [protected]

My name is laxmi karn my ac no. Is [protected] and card no. Is [protected]. Of madhyanchal gramin bank badarwas. My amount is 47500 rs will be withdrawn by atm card illegally from axis bank atm sodani complex dewas. I want to cctv footage of this fraud from axis bank. I have been complain in near police station and related bank. I have their received.