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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 295

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K
Kumar SGN Gowda
from Gurgaon, Haryana
Dec 18, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

I have an Bank account in State Bank of India .I tried to withdraw ₹3500 from my sbi account in axis bank ATM in sector 126 Raipur khadar, Noida, UP. 201313 at 18:14pm but I GOT ONLY ₹2300 INSTEAD OF ₹3500. on 18/12/2018.
Transaction was shown successful and my amount is being detected without receipt of cash.
Please look into the problem as early as possible and refund my amount of ₹1200 to my account.
Axis Bank customer support has been notified about the posted complaint.
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    yrsharma1985
    from Delhi, Delhi
    Dec 18, 2018
    Resolved
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    Resolved

    Address: Bilaspur, Chhattisgarh, 497001

    I am holding a salary account [protected] in your bank for the past thirteen years the given in trail mail is not correct you cannot blindly follow the rule you can see my previous statement every year wherein no deducted yet any charges on account for debit charges name. There were no such charges ever in my account. Hence i presume that it is an inadvertent error from your side. I request you to kindly verify and rectify the error by re-crediting the amount to the account. It has happened with me before, you deduct money and after complaining you have deposited back into my account

    I hope you will arrange to do the needful at the earliest. This is not right way to deduct from salary account i need all the details of this action. If you thing this is right way to deduct please send me circulation of axis bank where is mentioned debit card charges yearly
    Jan 21, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 18, 2018
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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      V
      vinayakpatil1984
      from Harihar, Karnataka
      Dec 18, 2018
      Resolved
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      Address: Bidar, Karnataka, 585226

      Hi team,
      It was a very bad experience with axis bank i never experience such a worst experience with axis bank. I have closed my personal loan and credit card in axis bank very long back have spoken with customer executives for many times to close card and loan. Even complaint[protected] also created long back but still no response from them. Kindly help me to close my personal loan and axis bank credit card from cibil website and other websites like bank bazaar, paisa bazaar etc i am attaching no due certificates for both loan and credit card.
      Loan no due certificate pdf file password is "vina1011"

      Credit card number :- [protected]
      Axis bank personal loan number :- ppr[protected]
      Jan 18, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 18, 2018
      Axis Bank Customer Care's response
      Hi, as per service request number 42447089, we are unable to provide Civil masking amount as customer account is in C block. Sorry for the trouble. Regards, Team Axis Bank.
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        A
        Amendra Kumar
        from Varanasi, Uttar Pradesh
        Dec 18, 2018
        Resolved
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        lien amount deducted from your account

        Address: Lucknow, Uttar Pradesh, 226022
        Website: www.axisbank.com

        My salary account ([protected]) is in axis bank. It is zero balance account, but it is mostly deducted amount if our balance is zero. Last time dated 15/12/2018, bank has deducted lien amount 473.19 and others consolidated charge (Rs.26.81) with taxes (Rs. 4.82). Our balance is show at that time rs. 31.00 but bank has deducted this three types of amount, whose wrong because our account is salary account which deserve to zero balance,...
        +2 photos
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        Gowtham55
        from Chennai, Tamil Nadu
        Dec 18, 2018
        Resolved
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        Resolved

        On 15-dec 2018, one of the axis customer service women called me and told me about some offers that i got with the recently bought credit card and then they forwarded the call to higher officer that they will tell you more about offers. She informed me about tata aig poilcy and i told her i dont want now but then also she is forcing me to apply for it and i asked her when they will charge for this policy, she told from feb 2018 onwards and you can cancel if you dont want. They also recorded the call. Today they have charge rs.6176 from my credit card. This is not fair. I need my money back
        Jan 18, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 18, 2018
        Axis Bank Customer Care's response
        Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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          Dinesh Sharma
          from Hapur, Uttar Pradesh
          Dec 18, 2018
          Resolved
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          Resolved

          Address: Meerut, Uttar Pradesh, 250103

          My self having account in axis bank ghaziabad branch but i m very much unsatisfied due to the unnecessary debits by bank on the basis of consolidated debit amount in every month rs. 590. Which is very panic to me. How can i run my account with such types fraud bank.. Pls. Look into this matter and justify asap. And pls. See details of charges... Dinesh kumar sharma ([protected]) available balance inr|6778.15
          Account charges
          Period total levied charges total recovered charges
          [protected].00 500.00
          [protected].00 500.00
          [protected].00 515.00
          [protected].30 458.30
          [protected].70 342.70
          [protected].90 247.90
          [protected].70 112.70
          [protected].00 100.00
          [protected].00 15.00
          [protected].00 500.00
          [protected].00 515.00
          [protected].00 500.00
          [protected].00 500.00
          [protected].00 15.00
          [protected].00 15.00
          [protected].00 15.00
          [protected].00 15.00
          [protected].50 172.50
          [protected].00 350.00
          [protected].00 15.00
          [protected].00 20.00
          [protected].00 100.00
          [protected].00 55.00
          [protected].00 15.00
          [protected].00 20.00
          [protected].00 40.00
          [protected].75 171.75
          [protected].00 35.00
          [protected].00 365.00
          [protected].00 15.00
          [protected].26 393.26
          [protected].00 35.00
          [protected].00 40.00
          [protected].00 15.00
          [protected].54 168.54
          Jan 25, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 18, 2018
          Axis Bank Customer Care's response
          Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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            P
            Pradeep Kundara
            from Nasirabad, Rajasthan
            Dec 17, 2018
            Resolved
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            Resolved

            Address: Ajmer, Rajasthan, 305001
            Website: [email protected]

            Hiii my account no is [protected] Name Pradeep Kundara kindly find the attace foto i want to ask you why my balance was deduct there is no mantion in statment i deposit 3146 rupe bt i receve only 2746 so where is my 400 rupe tell and your customer service is veryyyyyyyyyyyyyyyyyy poooooorr kindly solve my problm before i given any feedbeck in all your site

            pradeep1512.[protected]@gmail.com
            +1 photos
            Jan 28, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 19, 2018
            Axis Bank Customer Care's response
            Hi, we request you to please visit the below link regarding your concern related to charges: https://bit.ly/2Nk5xyr. Regards, Team Axis Bank.
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              P
              Pomeela Khashu
              from Mumbai, Maharashtra
              Dec 17, 2018
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              Website: AXIS BANK

              This is pertaining to Axis bank home loan # PHR[protected] approval note dated 23 Oct, 2018. All documents & others papers handed over to bank & received loan disbursement letter dated 23rd Nov, 2018.

              At the time of disbursement of cheque from bank to seller, bank requirement was to get TPA signed by builder, which builder refused.
              Builder statement is all payment transaction are done between seller & buyer & bank is directly giving payment to seller. There is no role of builder in it other than transfer of flat to seller to buyer.

              As this TPA Agreement was not signed by builder, bank Returned back with cheque on the day of transfer from builder office.

              Now it’s almost 20 days I am following this case & got held up between bank & builder.

              During this & before, I paid all my side payment to seller amounting to 16 Lac.
              I also paid advance 6 months maintenance charges to builder.
              Seller also paid transfer charges of Rs 8 lac to builder.

              During this bank demanded some papers from builder which builder already gave or some can be done post transfer.
              As desired by bank, NIL balance statement on letterhead fully signed was given by builder.
              Letter to Mortgage post transfer builder is ready to give. ( mailed to bank)
              All desired documents of property in original will be given to bank.
              I buyer has given in writing that post transfer ( May in 15-20 days) I shall be applying to registration including stamp duty etc & all registration documents in original will be handed over to bank.

              I have been following this case to my bad luck through your DSA wherein I applied loan from including two bank officials. I requested all to plz update me the results on priority but none responded. All statements from your side were going round & round as they getting it done ( you just wait )

              Further to inform you that axis passed message to my bank for deductions of emi & this is to inform you that without actual loan disbursement first pre emi was debited from bank on 10th dec, 2018.

              Today till now I am unable get any clear message from bank
              From the last 20 days I have been tortured & feeling distressed.
              My whole life earning is at stake as seller is on verge to withdraw. I have paid all my part of Rs 16 lac to him & he has paid transfer charges to builder of Rs 8 lac.
              The due date for payment terms between seller & buyer is already over. The seller is demanding me the double the amount which I have paid to him.

              I will be totally bankrupt & feel like tortured, cheated all because of Axis bank.

              Please find the details of axis bank employee e-mail & DSA with whom I am following this case including bank.
              astha.[protected]@myraandcompany.in
              abhijit.[protected]@axisbank.com
              ashish3.[protected]@axisbank.com
              [protected]@axisbank.com
              [protected]@axisdirect.in

              none is responding to my mails.
              Have already mailed them to cancel my loan and return my money back but no one is reverting back.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                akshaysinghthakur
                from Hyderabad, Telangana
                Dec 17, 2018
                Resolved
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                Resolved

                Address: 500008
                Website: axisbank.com

                Axis bank has deducted my rs. 590-/ from my account on 15/12/18. And same thing happend 17/11/18. Plz return my money as soon as possible. I didn't knew about this that there is any consolidated charges also, in axis bank. Axis bank is a good bank as compare to other bank but, this consolidation, i didn't knew about that. Somehow please return my money as i am in need of my account balance. If there is any money limitation of my account please let me know i m ready to credit that much in my account.
                Jan 18, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 17, 2018
                Axis Bank Customer Care's response
                Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
                It's a fake recruitment boy's and girl pls don't go for job regarding her take charges 2000 rs for bank job after 6 day's given another job totally fake
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                  R
                  Rajos
                  from Mumbai, Maharashtra
                  Dec 17, 2018
                  Resolved
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                  Resolved

                  Address: Raigad, Maharashtra, 400706

                  I had been operating my salary account for the past 10 years having smooth operation regarding credit and debit entries, i mean cheque deposit and withdrawal process.. I was using my debit card accordingly which expired this month. Consequently i got a new debit card. But when i had deposited a new cheque in this account it was rejected showing reason credit freeze since my salary account was not maintained having resigned the concerned job and unable to do so. I visited nearby branch and gave documentation for deactivating my account. Kindly advice when can i deposit again so that it will be credited. With out any problems.
                  Jan 25, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 17, 2018
                  Axis Bank Customer Care's response
                  Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                  Dec 18, 2018
                  Updated by Rajos
                  My Registered contact details:

                  e mail address:

                  [protected]@gmail.com

                  Thanks
                  Someone else is using my email id to his axis bank A/c No. 695780 so many times I got mails about this account transaction, so kindly please remove my email id from above said account. My email is sujit.[protected]@gmail.com

                  cheque reject-credit freeze-salary account not activated - Comment #3300624 - Image #0
                  Axis Bank Customer Care's response, Dec 18, 2018
                  Verified Support
                  Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                  Hello Team Axis I wish to close all my accounts in your bank I have also visited your branch in the past regarding this . Please close all my accounts .
                  Axis Bank Customer Care's response, Dec 17, 2018
                  Verified Support
                  Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2Ljnj3v Regards, Team Axis Bank.
                  Dear Sir,
                  Kindly Check for 6 days Pending My Payment Not Received. Still Pending
                  So Please Do the Needfull

                  Regards,
                  Tahir malek
                  +91 [protected]
                  Axis Bank Customer Care's response, Dec 18, 2018
                  Verified Support
                  Hi, we request you to share details of branch approached for us to check and assist you. Regards, Team Axis Bank.
                  I can not know how my debit card loan preclose please u r guide me
                  Axis Bank Customer Care's response, Dec 18, 2018
                  Verified Support
                  Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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                    K
                    kuldeep321
                    from Kolkata, West Bengal
                    Dec 16, 2018
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500016
                    Website: Axisbank.com

                    Axis bank has deducted my rs. 845.95-/ from my account on 15/12/18. And same thing happend 13/10/18. Plz return my money as soon as possible. I didn't knew about this that there is any consolidated charges also, in axis bank. Axis bank is a good bank as compare to other bank but, this consolidation, i didn't knew about that. Somehow please return my money as i am in need of my account balance. If there is any money limitation of my account please let me know i m ready to credit that much in my account.
                    +1 photos
                    Jan 19, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 17, 2018
                    Axis Bank Customer Care's response
                    Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
                    Sign. Verf. Chrgs Mandate Regst/ Stop charges for Rs.118 have been debited from my account on Dec-6-2018 and Dec-11-2018. I am not sure what those charges are and i didn't make any such transaction.
                    mu account num is [protected]
                    Dear team, i lost my customer id & account number. my mobile number is [protected] & my registered mail id `venkata.[protected]@gmail.com` this number & mail id only linked to my account. please help me to get customer id & account number.
                    Please send me my new passbook and welcome note
                    my accunt no [protected]
                    id no[protected]
                    Dear sir/madam

                    My account has been deducted amount of rupees 1899/- without my concern by one assist service...I want total refund of my money as soon as possible as I'm not interested in your service
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                      S
                      Shomit1111
                      from Bengaluru, Karnataka
                      Dec 16, 2018
                      Resolved
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                      Resolved

                      Axis bank has debited around rs 4000/- from my savings account without prior information on 15th dec'18 on any penalty amount in the name of consolidated charges and gst. Moreover, it has already deducted rs 150/- as negative balance few days back. If the bank itself deducts money in this manner, then what is the purpose of savings account? Why is there no check on this private banks? Kindly consider the complaint seriously!! And solve the issue asap!!

                      Thank you
                      Jan 18, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 17, 2018
                      Axis Bank Customer Care's response
                      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
                      Hi, i have saving account in axis bank & when i checked my balance they have deducted 3554 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
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                        V
                        Vishaldicholkar
                        from Mumbai, Maharashtra
                        Dec 16, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400097

                        My cheque no. 510604 got bounce. As per bank there was a dispute in my signature. This was not informed to me. I was only got message stating cheque returned. Still i am not able to understand what is actual problem. It is very difficult to get on to your customer care and even after getting to them they make your life miserable by giving vage answers.
                        I get hundreds of call just for credit card, loans etc which are not useful and for such an important activity there is no facility to inform customer.
                        Jan 17, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 17, 2018
                        Axis Bank Customer Care's response
                        Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                        Rs 4000 transaction got timeout error but money deducted in my account.

                        i did this transaction at rayadurg andhrabank ATM, Please check this and take an action
                        Bommaiah's reply, Dec 12, 2018
                        my contact no is 9986497845
                        Actually in my mobile banking i have three beneficiary.i have to transfer amt to XXXX but wrongly i pressed YYYY. Now i am not able reach that person so kindly transfer the amt to correct beneficiary.Its happen in august month still i am following axis bank there is no response
                        last service request no [protected]
                        Hi, My name is Ramesh Rayala, Yesterday (09.12.2018) Rs:800/- has been debited from my zero balance savings account.

                        I want my amount back which has debited and request you team intimated before debiting amount with proper reason.
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                          Utkaldutta Mohapatra
                          from Burla, Odisha
                          Dec 16, 2018
                          Resolved
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                          Resolved

                          Dear sir i am utkal dutta mohapatra and my account number is [protected]. When it is opened it was a salary ac. But when i resigned my company after 3 month it was a general ac. That time i did not maintain balance. But after 1 year again i will join a company and thay also make it salary ac but now always cut balance from my account again again if i maintain 10000 balance till 3month. But it's happening again again totally they take from my ac near by 7000. With out prior information. So kindly refund my balance as well as possible. Thanks
                          Jan 23, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 17, 2018
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that as per our records the account number *****91765 is not a salary account but Its normal savings account where you have to maintain the minimum balance. We request you to visit the branch along with the HR letter and get the account converted into a salary account. Sorry for the trouble. Regard, Team Axis Bank.
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                            M
                            Maham Zehra
                            from Delhi, Delhi
                            Dec 16, 2018
                            Resolved
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                            Resolved

                            Address: Faridabad, Haryana, 121004
                            Website: [email protected]

                            Dear sir
                            I make against complain of axis bank limited.
                            My acc no ;[protected] secctor 7 faridabad
                            Why the amount is debited from my account again and again by axis bank limited, deail is written below
                            14.12.18
                            Consolidated charges for account :1300+234 (18% gst)
                            17.11.18
                            Consolidated charges for account :500+90 (18% gst)
                            With in one month bank have debitted of amount of rs 2124 why???
                            Regards
                            Nisar husain
                            Jan 19, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 17, 2018
                            Axis Bank Customer Care's response
                            Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
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                              S
                              Shomit1111
                              from Bengaluru, Karnataka
                              Dec 16, 2018
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                              Axis bank has debited around rupees 4000/- from my savings account in the name of consolidated charges and gst plus rs 150/- as negative balance. Moreover, i am unable to contact them via phone. Webchat capital captcha is not working. It seems there is an issue from their side. Even their customer care number is not responding. How can they just debit any amount?? How can they just debit so much amount from my savings account?? Seems very unfair. Savings account is meant to save!!
                              Axis Bank customer support has been notified about the posted complaint.
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                                D
                                Deepa Siradhana
                                from Delhi, Delhi
                                Dec 16, 2018
                                Resolved
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                                Resolved

                                Axis bank has deducted my rs. 500-/ from my account. Plz return my money as soon as possible. I didn't knew about this that there is any consolidated charges also, in axis bank. Axis bank is a good bank as compare to other bank but, this consolidation, i didn't knew about that. Somehow please return my money as i am in need of my account balance. If there is any money limitation of my account please let me know i m ready to credit that much in my account.

                                Rgds
                                Deepa
                                Jan 19, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 17, 2018
                                Axis Bank Customer Care's response
                                Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Regards, Team Axis Bank.
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                                  B
                                  B LAKSHMAIAH
                                  from Bengaluru, Karnataka
                                  Dec 16, 2018
                                  Resolved
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                                  Resolved

                                  I am axis bank customer.. I was not used a/c for 3 years, total lien balance shown rs.425, later i talked with bank officer he told only 425 rupees will deduct... So i funded with 12000 in my account, as he told 425 deducted... Now i have 11, 575 rupees in my a/c... Later one week after at mid night saturday 4299 rupees deducted + gst charges @18 % it is 880... Bank officer told me only 425 rupees will deduct... But 4299+880 deducted as consolidated charges and gst charges... Bank officer not told about these charges.

                                  Friends dont go with bank officers words... They won't tell all charges on a/c they will tell few small charges only...

                                  I[censored] guys not using a/c from long time... So many charges will impose on our a/c

                                  These bank officers deducting amount from innocent peoples... Not from vijay mallya and nirav modi... These guys dont have guts to collect from them...

                                  Pls dont frust bank officers, what they told... They will tell all lies only
                                  Jan 20, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 17, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Thanks for writing in! Regards, Team Axis Bank.
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                                    A
                                    ayush ahuja
                                    from Bengaluru, Karnataka
                                    Dec 16, 2018
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                                    Address: Bangalore, Karnataka, 560068

                                    My salary is not credited from more than 3 years so after 3 years i start my account and paid charges to bank as not maintaining salary in axis bank and now from last 2 month my salary is credited and every month they charge 1000 rs approx when i contact to customer care they said not maintaining balance as your account becomes saving account but i didn’t get any communication from bank that they change my salary account to sacing account.
                                    Please help. Below are my contact details.
                                    Name : ayush ahuja
                                    Mobile : [protected]
                                    Email : ayush. [protected]@gmail.com
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      N
                                      nitin bhandari12
                                      from Mumbai, Maharashtra
                                      Dec 15, 2018
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                                      Resolved

                                      Address: 54414

                                      Hi my name is nitin bhandari. Since last two months axis bank deducted 500 rs as the consolidated charges. I am going to raise a complaint in the consumer court. Since last two months totally 1090 rs deducted from my account. This time i will drag you guys in the court. Then there you will see what happens when you unnecessary taking money of customers. And after that i will close my account.
                                      I can you 2 days to consider on this.

                                      Call me on [protected]
                                      Jan 19, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 17, 2018
                                      Axis Bank Customer Care's response
                                      Hi, we are here to help! Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp. Regards, Team Axis Bank.
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