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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: Feb 19, 2026

Complaints 13009

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6561

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6448

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Address: Bareilly, Uttar Pradesh, 243201

It is to inform you that i jitendra gangwar from bareilly uttarpradesh was selected in abyb program 2018. My amcat id is [protected]. I have deposited a caution money of rs10000 but because of some reason i was unable to join the program. Now i want my amount back. I have done mail also but there is not any reply.
I am sending the attachment of receipt.
Kindly look after this.

Feb 4, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Axis Bank Customer Care's response Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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H

Hari Prakash Choudhary

from Kota, Rajasthan

Dec 27, 2018

Dear Sir,

I do transfer 50000/i to no below link but not crdit in merchant account

https://www.payumoney.com/paybypayumoney/?fbclid=IwAR0ujFQD6buZmdgCn8xOfxOWCYdl6...⇄

9dnDddEbhLbBq6EccDRNSQoLxDkw#/919B0D4E167D9FE9C6A1D877F86F026A

Regards/
Hari Prakash

Axis Bank Customer Care's response, Dec 27, 2018

Verified Support

Hi, we request you to visit the below link to raise the dispute for the referred transaction https://bit.ly/2L2fC2d. Regards, Team Axis Bank

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Address: Mumbai City, Maharashtra

Dear sir
My name is fakhruddin malik

I have settled the axis bank
Credit card no. [protected] in february 2016
Yet not received the settlement letter

Requesting you to please share the same at [protected]@gmail.com

As my previous mail id malik. Malik. [protected]@gmail.com has been blocked

Requesting you to please take the case on high priority
br...

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Address: 831005

Sir, i subrato banerjee holding an a/c:-[protected], i have done a transaction on 22dec 2018 through imt (Instant money transfer) and got a refrence id[protected], but the person was not able to withdraw the ammount as whenever he is trying to tack out the money he is getting a message that 'transaction has been canceled" even i have cheacked that the transaction was cancelled but still i didnt get my money back.
Please help me in this matter, and resolve the problem i would be thankfull to you.

Refrence id:[protected]
Imt id:-[protected]

Jan 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Dec 26, 2018

Updated by TuHiN rOxX Issue is still der

Verified Support

Dec 26, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8. Regards, Team Axis Bank.

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K

kumarnaveen0007

from Bhimavaram, Andhra Pradesh

Dec 27, 2018

During opening of asap axis bank account, my pan card number is not getting updated .it is showing not found in database.
I am having my pan card.
Kindly update your database.
I have my pan number generated by NSDL.

Axis Bank Customer Care's response, Dec 28, 2018

Verified Support

Hi, we are here to help! Please DM us your PAN details along with contact details and we will get back shortly. Regards, Team Axis Bank.

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Address: 713403

This is to inform that from last seven months company is harassing me regarding the loan although i have provided entire documents. I don't want to visit your burdhwan and durgapur branches as this branches say that the company doesn't provide the loan. Burdwan branch says visit durgapur branch we don't provide the loan vise e versa. Will i get the loan answer me

Feb 4, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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Address: Osmanabad, Maharashtra

My account deducted rs 177 two times without any information. I enquiring in bank but bank say that there are new rule for diposite cash in account. Means there are only 4 time you diposite cash in your own bank account. But bank not send me any mail or sms about it. I notice deduction this time but at many time i ignore deduction. I told bank that there are no any mail or sms receive regarding this

Axis Bank customer support has been notified about the posted complaint.

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Address: 380015

Hi,
So, one of you agent called me and ask to get credit card, i said i already have credit card and he was "sir you can other one its free no joining fee its lifetime free". So accept and he came home and said card will neo credit card. So we fill form and after few days i get text for vistara card so i called him about this and he said “that’s fine sir don’t worry card will come to you that’ll neo. After few day i got vistara credit card, so again i called him and he was like “sorry sir but now you have to use vistara only”. Now i don’t want any of your card and what is solution for this? Complaint no.[protected].

Jan 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank

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I am not able to place a request for cheque book. its showing lein reason code.
Before 6-7 days, amount of 481 has been deducted from my account. No amount is pending to deduct Still customer care executive are saying your account balance is in negative. they are saying to visit branch to resolve this lein issue. If we are properly maintaining our account then why you are not updating the correct information with you & making customer fool.

Axis Bank customer support has been notified about the posted complaint.

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Address: 495446

Respected sir/madam
I sri prem prakash tiwari of vill & p. O. dipka have a axis bank holder in your branch, today i have received a phone call and introduce to pay u money customer care whose no is [[protected]] telling that our amount hold in pay u money our amount hold in pay u money so deposited your amount to your account so provide your card information. I have given all the information to him then he transaction from my account[protected] of transaction upi rs. 25000, (fino bank sativali branch Maharashtra ac no. [protected] ) rs 25000 (bank of Baroda surat branch Gujarat ac no [protected]) & 25000(not clear this transaction ) and 25000 (not clear this transaction i contacted the customer care about the about debit the customer care informed me that if the transaction has not been done by you it will be reversed immediately axis bank and they said that you report the matter to cyber crime as it is the case of fraudulent withdrawal. I reported the matter to cyber crime, dipka Now from near axis bank dipka korba . it has been informed me..
So requesting you that kindly reverse the amount if possible and adjusted the same
Thanking you,
Yours faithfully, ...

Axis Bank customer support has been notified about the posted complaint.

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Hi,

I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 78000 odd amount

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months due to my father's demise, however i would like to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt, for last year i have been paying the amount but was delayed due to these unforseen circumstances

If agree to settle with this amount, i shall be clearing their dues asap

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number [protected]

Thanks,
Aravindhan

Axis Bank customer support has been notified about the posted complaint.

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Address: 560076

Iam getting unsolicited calls from axis bank asking whether i would require personal loan and then they converse in tamil and force me to speak in tamil. This day i have got calls from the numbers [protected], [protected], [protected]. First the lady spoke from [protected] and she started conversing in tamil saying she is from axis bank. When i told why you guys are troubling and having my number on dnd, she gave the phone to another person and when i kept phone, he called from the numbers [protected], [protected]. I never had any banking relationship with axis bank and i really wonder how they make interstate calls asking to take loan and how they keep changing the numbers and keep calling. I can confidently say that the same team is calling and i can recognize the voice of the lady and the male voice.
Every now and then they keep calling from different numbers though i keep blocking them. First of all, how can they make calls when a phone is on dnd? Secondly how can they make interstate calls.
And how can they force me to speak in tamil when my phone is registered in a different state?

Jan 27, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.

Dec 25, 2018

Updated by nireesha damu Hi, will you let me know the mailID to which I have to share the contact number - where Iam receiving the calls. I will share the number as iam concerned to post it here being public website.

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I am neha daud. I ordered a shoes from amazon and made payment online by debit card. Afterwards i returned those shoes and got the refund reference number for the transaction from amazon on 17/12/2018 but amount was not credited in my account even after 5 business days. Kindly look into same.
Refund reference number (Authorization code):-[protected]

Jan 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8. Regards, Team Axis Bank.

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Address: 625540

I transacted an amount of inr 349 through bhim axis pay app vide transaction id[protected] on date 11/12/2018 and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with bank of baroda linked with the app. My query id is[protected] which is not resolved yet plz help..

Jan 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2LfvI8a Regards, Team Axis Bank.

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Website: www.axisbank.com

I am facing serious support issue with axis bank, i have two accounts with axis bank since 2008 & 2013.
I have raised multi pal request to close the inactive account but past one month no staff have supported me, even i have visited 3 different branches to raise requests but no solution has been provided to me. I raised complaint on twitter also but as usual i only get generic response from twitter handler, fake assurance has been given to me multi pal time and i am not getting the desired solution.

I am unable to withdraw my salary due to this glitch with axis and no one from axis is supporting.

I visited gwalior branch on 26th november
I visited ambala cantt branch on 3rd, 10th & 14th december
I visited zirakpur patiala road branch on 20th nov & 20th december.

My salary is already credited into new account with axis (Which will be activate only if my old account will get closed by axis) and i am unable to withdraw it, my another month salary is about to get credit and same will be again of no use if i could not get is withdraw.

Seeing urgent support on this matter from axis asap.

My contact details are

Contact no:[protected]
Email:[protected]@yahoo.com

Jan 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Axis Bank Customer Care's response Hi, we wish to inform you that as per our records there is a lien in your account and that is the reason the account cannot be closed. Request you to visit your nearest branch and one of the executive will help you further. Regards, Team Axis Bank.

Dec 24, 2018

Updated by anil_ksaluja I had visited your 3 Branches and asked them to share the total payable amount and was ready to pay but none helped me with the resolution. I am chasing bank from past 1 month and begging for help, unfortunately noting work out.

I visited your Gwalior branch, Ambala Cantt branch and Zirakpur branch as well.

I met your Team in Ambala Branch Senior Manager Mr.Mayank Mittal and his Branch Manager which treated me very rudely and behaved that they own the bank... Such pathetic experience by a private bank which is into business because of customer like us isn't acceptable.
I visited to get a solution on 3rd December and have been told to get the resolution within next 2-3 working days, Unfortunately I didn't get anything on account of solution.

I again visited your branch to seek support and met Branch manager Who was a lady and called her colleagues to find the solution but due to her limitation she was unable to provide me anything on commitment part hence she again asked me to submit the forms which i submitted but its been a month now i am just waiting for the solution.

My Concern is why such delay which is causing pain to me without my fault.
Due to this freeze account my other account which needs to open as salary account is not activated and i am unable to withdraw my salary, None of you are bothered to solve the issue rather replying with false facts every-time i am trying to reach to Axis.

Dec 26, 2018

Updated by anil_ksaluja Still No closer on request. None of the Branch staff have connected back.

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S

SRABASTI lahiri

from Kolkata, West Bengal

Dec 24, 2018

On 22.12.2018 when I tried to book a tatkal ticket on irctc app. After payment process it was shown rejected and the ticket was not booked but meanwhile the amount was debited from my account. Please refund the amount to my account and oblige.I am attaching the message sent by vk-AxisBk below for your doing the needful.

Axis Bank Customer Care's response, Dec 24, 2018

Verified Support

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2L2fC2d Regards, Team Axis Bank.

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Address: Jehanabad, Bihar, 804425

Website: [email protected]

Dear sir
Greeting of the day!!!
I am visit for axis bank from jehanabad. Bank executive not informed this policy related and without inform this policy is issue. Iam contact this mr harsw vardhan not response.

With regards to your response, am totally unhappy & unsatisfied with your response and the service.
Its totally a professional way of cheating the customers. However am not going to close my request at any cost and will move legally to get my money back.
Regards
Subhash kumar
[protected]

Jan 24, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Axis Bank Customer Care's response Hi, we are sorry to note that you want to close your account. Request you to visit any of our nearest branch and our executive shall assist you with cancellation of your policy Thanks for writing in! Regards, Team Axis Bank.

Dec 27, 2018

Updated by [email protected] Hi I have been cheated by axis bank as they deducted my account without my approval for the Medi claim and for the same I requested them several times but they replied nothing. Finally when I called the executive of axis Bank he deposited 6000 RS against 6549 for not eleborat these things. I want justice against mental and physical harrassment.
Regards
Subhash Kumar
[protected]

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[email protected]

from Mamit, Mizoram

Dec 26, 2018

Thanks for the revert but I am not able to visit at your nearest branch due to closing in my company so please send your representative at my office.

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Address: Kolkata, West Bengal, 700015

Today i tryed depositing 2500 into the cdm machine and i received a receipt that 1 note is retained by bank and rest of the 2000 note want to submit i cancelled the transaction and my 1 note is not came back from the cdm machine, i have call the customer care and lodge a complaint they told it will be solved my 3to 5 business day, please help someone....

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Address: 411002

I am a customer of axis bank in sadshiv peth, pune branch. But i can't make payment online using my debit card and access mobile app for updation problem of mobile number. When i going to pay online using my debit card, it is not coming showing that the mobile number is not updated. But i updated my mobile number in branch several times but still the problem was not solved. I reported branch several times but they didn't help me regarding this issue. I called axis helpline number but didn't connect my call.

Jan 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2LfJyr2 Regards, Team Axis Bank.

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M

Madhuri Patil

from Mumbai, Maharashtra

Dec 24, 2018

I received this message from ixigo but still not received my amount from you, please do a needful (Refund. 700 for your train booking with PNR [protected] has been processed. You will receive Rs. 700 in your bank account. The ARN number is[protected]. You should receive this amount in your account within 72 hours. Thank you, Team ixigo).

Axis Bank Customer Care's response, Dec 24, 2018

Verified Support

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.

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I did an online transaction using axis bank app an amount of rs.4000 to an sbi account holder it showed that the transaction done is failed but my account got debited and recipient also didn't receive the money. I am very much upset with this. I am really in need of money. I hope you resolve this problem as soon as possible.
Account number: [protected] from which the money got deducted.

Axis Bank customer support has been notified about the posted complaint.

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Address: Etah, Uttar Pradesh, 207302

Hello sir my name is ayush bansal i opened a od a/c in axis bank jalesar they promise me for processing fees discount & promise rate of interest 9.5% but they are charge me rate of interest 11.5%& they are not give my processing fee refund now they are not do any thing. Axis bank jalesar cheat me & misguide so i have not any trust on axis bank in future business

Jan 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

Axis Bank Customer Care's response Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

Dec 21, 2018

Updated by ayushbansal096 My contact no [protected]

Dec 23, 2018

Updated by ayushbansal096 My registered mobile number. No [protected]

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U

Umesh@1992

Aug 18, 2021

The axis bank employee for Yamunanagar branch (haryana) opened my account saying its current account. But after opening now they say its not current account, . U cnt do more transactions. They freezed my account nd now put 1 lakh rs in minus. Third class banking services by axis nd always done fraud to people

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Address: Chennai, Tamil Nadu, 600032

I have a credit card and due to outstanding my salary account was lein and 3059 was freeze in my account they could take and close instead they are charging late fee and became 2000 please take action on this no response from customer care take amnt in freeze so will be solved why the hell they are not taking...[protected] is registered no...They are not releasing if released i can pay or please take amnt

Axis Bank customer support has been notified about the posted complaint.

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Address: Rupnagar, Punjab, 140001

Dear team,
This is for your information, i have applied for a personal loan in february 2017. At the time of consulting about that bank person mr. Hemant puri has been promised me for a reducing rate of interest 13.5% but when i received my loan documents i found that he made that rate of interest 15.5% by overwritting that 13.5 figure. And all documents he signed by himself without my knowledge. I complaint to him then he refused. This is not fare please do the needful.
Reference documents are attached.
My loan account number is ppr[protected].

Jan 23, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2wbcyKU Regards, Team Axis Bank.

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