Axis Bank Complaints & Reviews

I am a customer of axis bank in sadshiv peth, pune branch. But i can't make payment online using my debit card and access mobile app for updation problem of mobile number. When i going to pay online using my debit card, it is not coming showing that the mobile number is not updated. But i updated my mobile number in branch several times but still the problem was not solved. I reported branch several times but they didn't help me regarding this issue. I called axis helpline number but didn't connect my call.

I did an online transaction using axis bank app an amount of rs.4000 to an sbi account holder it showed that the transaction done is failed but my account got debited and recipient also didn't receive the money. I am very much upset with this. I am really in need of money. I hope you resolve this problem as soon as possible.
Account number: [protected] from which the money got deducted.

Hello sir my name is ayush bansal i opened a od a/c in axis bank jalesar they promise me for processing fees discount & promise rate of interest 9.5% but they are charge me rate of interest 11.5%& they are not give my processing fee refund now they are not do any thing. Axis bank jalesar cheat me & misguide so i have not any trust on axis bank in future business

I have a credit card and due to outstanding my salary account was lein and 3059 was freeze in my account they could take and close instead they are charging late fee and became 2000 please take action on this no response from customer care take amnt in freeze so will be solved why the hell they are not taking...[protected] is registered no...They are not releasing if released i can pay or please take amnt

Dear team,
This is for your information, i have applied for a personal loan in february 2017. At the time of consulting about that bank person mr. Hemant puri has been promised me for a reducing rate of interest 13.5% but when i received my loan documents i found that he made that rate of interest 15.5% by overwritting that 13.5 figure. And all documents he signed by himself without my knowledge. I complaint to him then he refused. This is not fare please do the needful.
Reference documents are attached.
My loan account number is ppr[protected].

Hi team,

My credit card no. Is [protected]
Name : subhash atipamula
[protected]

Following are the messages i got on my mobile but both times it was failed in swiping machine. Please resolve.

Inr 410 was spent on your credit card xx0540 on 20-dec-18 at mumtaz ahmed. Avbl lmt: rs.78085.79. Call [protected] (If in india) if you have not done this transaction.

Inr 410 was spent on your credit card xx0540 on 20-dec-18 at mumtaz ahmed. Avbl lmt: rs.77675.79. Call [protected] (If in india) if you have not done this transaction.

Dear customer, a discount of 0.75% will be applied to your recent fuel transaction of inr 410 on axis bank card ending *0540. Thank you.

Dear customer, a discount of 0.75% will be applied to your recent fuel transaction of inr 410 on axis bank card ending *0540. Thank you.

Thanks in advance

Hi im Sanjay Murthy S,
My number [protected], [protected]
I have been trying to register for getting a new credit card and from past 20 days ive got zero response...should submit the credit card application 10 times online to get a call back..and the customer care people have told they would send their executive but again the same thing...No call back...the past week i got a call saying he would send the executive for verification..the guy came and went back saying he didnt have a device and told he would come back tomorrow and no ive tried calling him but no response...AXIS BANK customer service is the Worst i had to go through till date

Customer Care Guy Number [protected]

Executive guy Number [protected]

I have been trying to register for getting a new credit card and from past 20 days ive got zero response... Should submit the credit card application 10 times online to get a call back.. And the customer care people have told they would send their executive but again the same thing... No call back... The past week i got a call saying he would send the executive for verification.. The guy came and went back saying he didnt have a device and told he would come back tomorrow and no ive tried calling him but no response... Axis bank customer service is the worst i had to go through till date

Customer care guy number : [protected]

Executive guy number : [protected]

Hello,
I have axis bank account. Account number is [protected]. Having amount of 2110. And now it has rs. 250/- only. Bank has debited 1860/- rs without any information and when i checked my account statement it has mentioned as consolidated charges for account. It happens before also. These banks are deducting innocent peoples money from their accounts without telling peoples

I want my money back as they have not mentioned it.

I had applied for home loan, same has been got rejected by stating that where i am currently working is my relative just because mine and my employers surname are same. And there after enquiring they told me that my application rejected due to bank interal scoring, i asked that on what factor scoring is been calculated, so they are telling that they cant share that information. So how can i get to know that on what basis you have rejected my loan and also collected processing fees.

Dear sir,
I am the customer of your axis asap zero balance account but in the name of consolidated charges approx 2500/-have been deducted i don't no why. When i visit to the branch they said its an amount of cheque bounce but it was not informed before.
Now they have responded me that your signature kyc not done and in this month 1282/- also deducted including that. Since i am a retired person so i could not availed your charges burden so you are requested please refund my all amount deducted since two month. I have done my kyc procedure though the amount deducted.

Thank you

We are unable to surrender credit cards and unnecessarily getting charged month on month.

Kindly do the needful my no[protected].

My credit card number associate with this mobile number.

None of the axis bank personnel are helping us and the customer care is also not responding properly.

None of the branch people are o[censored]seful to cancel the credit card...

Sir my sister in law is a b com student and now preparing for banking sector and faced an interview with bsm axis bank umerkote odisha branch for field job. The bsm assured she will get the job and told her to go to head office bhubaneswar. Now the bsm is assaulting her by phone calls, sms. She ignored first but two days before he called her and told i am in bhubaneswar. You come to meet me. You will get full benefits with out fulfilling the target also. Please do needful against him and kindly acknowledge me. After your acknowledgement i may decide to go to ombudsman.

Hi,

I would like to raise a complaint against the non response of loan centre representative for the confirmation on the document sent

i was looking for a personal loan of 3 lakhs and called the tele-caller named Tania ([protected]) she informed the documents required as pan card, adhar card, sale deed, bank statement, salary slip and a photo. the next day she called and informed that sale deed cannot be considered as address proof. either gas book copy or gas bill copy is required. even though we sent the photo two three times the same was not clear and cannot be processed. if the documents are not proper then i requested to return my documents back.
on Saturday i called her again and asked for the confirmation when can she sent the documents back. she confirmed that the same will be sent ASAP.

at around 3 pm ist another person from axis bank ([protected]) called and told that my loan is already in processing status and if i say i dont need the loan due to the bad service of tele-caller tania, even though the mistake is at her side my cibil score will get affected.

Not sure if this is a particular rule at axis bank only where the telecallers are not provided with proper details and due to their mis communication if a customer feels fed up and reject the loan the customers cibil score getting affected. hearing this kind of rule for the first time where customer is being affected for the mistake and bad response of telecallers.

i then asked the proper documents and gave gas bill and gas book and marriage certificate to Mr Rajesh, Sakar nagar branch ([protected]) on sunday.

From monday i am trying to call the loan centre representative around 20 calls from my side and 10 or more messages. no reply at all. not even confirming if my documents are received at least.

may be this is the rule of axis bank that no need to respond to the customers properly. but from the last three four days i would have to say i had a worst experience from the axix bank loan section. i would make sure this worst response is being shared with who ever i know and would inform them not to take any banking service with axis bank

I have an Bank account in State Bank of India .I tried to withdraw ₹3500 from my sbi account in axis bank ATM in sector 126 Raipur khadar, Noida, UP. 201313 at 18:14pm but I GOT ONLY ₹2300 INSTEAD OF ₹3500. on 18/12/2018.
Transaction was shown successful and my amount is being detected without receipt of cash.
Please look into the problem as early as possible and refund my amount of ₹1200 to my account.

I am holding a salary account [protected] in your bank for the past thirteen years the given in trail mail is not correct you cannot blindly follow the rule you can see my previous statement every year wherein no deducted yet any charges on account for debit charges name. There were no such charges ever in my account. Hence i presume that it is an inadvertent error from your side. I request you to kindly verify and rectify the error by re-crediting the amount to the account. It has happened with me before, you deduct money and after complaining you have deposited back into my account

I hope you will arrange to do the needful at the earliest. This is not right way to deduct from salary account i need all the details of this action. If you thing this is right way to deduct please send me circulation of axis bank where is mentioned debit card charges yearly

Hi team,
It was a very bad experience with axis bank i never experience such a worst experience with axis bank. I have closed my personal loan and credit card in axis bank very long back have spoken with customer executives for many times to close card and loan. Even complaint[protected] also created long back but still no response from them. Kindly help me to close my personal loan and axis bank credit card from cibil website and other websites like bank bazaar, paisa bazaar etc i am attaching no due certificates for both loan and credit card.
Loan no due certificate pdf file password is "vina1011"

Credit card number :- [protected]
Axis bank personal loan number :- ppr[protected]

My salary account ([protected]) is in axis bank. It is zero balance account, but it is mostly deducted amount if our balance is zero. Last time dated 15/12/2018, bank has deducted lien amount 473.19 and others consolidated charge (Rs.26.81) with taxes (Rs. 4.82). Our balance is show at that time rs. 31.00 but bank has deducted this three types of amount, whose wrong because our account is salary account which deserve to zero balance,...

On 15-dec 2018, one of the axis customer service women called me and told me about some offers that i got with the recently bought credit card and then they forwarded the call to higher officer that they will tell you more about offers. She informed me about tata aig poilcy and i told her i dont want now but then also she is forcing me to apply for it and i asked her when they will charge for this policy, she told from feb 2018 onwards and you can cancel if you dont want. They also recorded the call. Today they have charge rs.6176 from my credit card. This is not fair. I need my money back

My self having account in axis bank ghaziabad branch but i m very much unsatisfied due to the unnecessary debits by bank on the basis of consolidated debit amount in every month rs. 590. Which is very panic to me. How can i run my account with such types fraud bank.. Pls. Look into this matter and justify asap. And pls. See details of charges... Dinesh kumar sharma ([protected]) available balance inr|6778.15
Account charges
Period total levied charges total recovered charges
[protected].00 500.00
[protected].00 500.00
[protected].00 515.00
[protected].30 458.30
[protected].70 342.70
[protected].90 247.90
[protected].70 112.70
[protected].00 100.00
[protected].00 15.00
[protected].00 500.00
[protected].00 515.00
[protected].00 500.00
[protected].00 500.00
[protected].00 15.00
[protected].00 15.00
[protected].00 15.00
[protected].00 15.00
[protected].50 172.50
[protected].00 350.00
[protected].00 15.00
[protected].00 20.00
[protected].00 100.00
[protected].00 55.00
[protected].00 15.00
[protected].00 20.00
[protected].00 40.00
[protected].75 171.75
[protected].00 35.00
[protected].00 365.00
[protected].00 15.00
[protected].26 393.26
[protected].00 35.00
[protected].00 40.00
[protected].00 15.00
[protected].54 168.54