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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 299

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J
Jaisrimannaryana
from Visakhapatnam, Andhra Pradesh
Dec 6, 2018
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 5000068

Hello sir this is Sruthi holding the preference account in your bank all the time I maintain good balance the employee in the bank ask me to invest in nfo I said ok she said if I want to take money back I can take at any time by informing with in two or three days. But she is saying now it is locked I can’t take my money up to three years I asked who are you lock without permission on that time she said it is open ended but they cheated me. They blocked my one lakh she is changing her word is this fair. Even our company account mnr infraa is also with axis bank only. We loose faith on your bank I hope please take action my account no is [protected] Sruthi garlapati
+1 photos
Jan 17, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
Axis Bank Customer Care's response
Hi, thank you for reaching out. We request you to elaborate your concerns. We are here to help! Regards, Team Axis Bank.
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    G
    gulab@11
    from Jaisalmer, Rajasthan
    Dec 6, 2018
    Resolved
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    Resolved

    Address: Jaisalmer, Rajasthan, 345001

    My name gulab singh i had opened a saving account and i think one more opened a current account. One person said to me, first of all, your account will be opened within two to three days, i made a big mistake by believing in it. I come to this bank 9 days ago opening my current account has not yet opened. A man inside a bank is always cheated always does not answer us correctly, no help from this bank can be done from here

    I want my account to be closed
    Jan 10, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 06, 2018
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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      R
      Rajos
      from Mumbai, Maharashtra
      Dec 6, 2018
      Resolved
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      Resolved

      Address: 400 706

      Kindly advice the procedure for new axis debit card since my card is expiring december 2018
      More info can be given if required.

      Although i tried to sort out the issue by visiting nearest axis bank they were not able to help me due to unavailability of concerned internet link.

      Calling the customer care or concerned axis bank telephone were also not helpful.

      There seemed to be so many support or help form but none for the above issue to resolve.

      I was told long before that once the validity period is expired automatically will be renewed and will be sent to home address.

      Kindly help so that i can continue the card without any hindered with your prompt service in time.

      Thanks & regards
      Jan 11, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 06, 2018
      Axis Bank Customer Care's response
      Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2PjyIr3 Regards, Team Axis Bank.
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        D
        Dr. Rajneesh Kumar Sharma
        from Haldwani, Uttarakhand
        Dec 6, 2018
        Resolved
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        Resolved

        Kindly de-install my axis bank edc machine. I have informed local axis bank branch too.
        Current account number - [protected]
        Customer id[protected]
        Pos/edc details - mid - [protected]
        Tid[protected]
        Dated:[protected]
        Place: kashipur

        Bhartiya chikitsak ratn, homoeopathic gem awardee
        Dr. Rajneesh kumar sharma
        Bsc, bhms, md (Homoeopathy), di (Hom) london, hmd (Uk) etc.
        Homoeo cure & research institute
        Iso 9001:2008, 9001:2015 certified
        Nh 74, moradabad road, kashipur (Uttaranchal)
        India, pin - 244713 ph.[protected], [protected]
        [protected]@outlook.com, [protected]@hotmail.com, [protected]@yahoo.co.in
        www.treatmenthomeopathy.com, www.cureme.org.in, www.homeopathyworldcommunity.com
        Jan 15, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 06, 2018
        Axis Bank Customer Care's response
        Hi, thank you for reaching out. Please refer to this link: https://bit.ly/2wfXPyw for details. Regards, Team Axis Bank
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          S
          from Kaithal, Haryana
          Dec 5, 2018
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          charging money for offering job

          Address: 132001

          I applied for job in axis bank through monsterindia... At first they demand rs1850 rupees for the interview... After clearing the interview they asked for rs. 4500 for verification of documents and after that they charged rs. 7500 for security cum basis for the job offer letter... I have paid 1850+4500+7500= 13850 rupees already and now they are asking for rupees 10000 more for the approval of my face to face meeting from the headoffice,...
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          C
          Chinkal Das
          from Burla, Odisha
          Dec 5, 2018
          Resolved
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          Resolved

          Hello,

          I am entering proper login id and password then also getting a pop window as invalid credentials.
          I went and enquire in axis bank. There the status is showing active, but i couldnot able to login through netbanking.
          I think there is software problem in axis bank portal.
          I have tried forgot password option more than 5 times.
          The service is very bad.
          Jan 6, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 06, 2018
          Axis Bank Customer Care's response
          Hi, we are here to help! Please DM us your contact details. We will revert shortly. Regards, Team Axis Bank.
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            B
            Bhavik d patel
            from Ahmedabad, Gujarat
            Dec 5, 2018
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            Address: Anand, Gujarat, 388510
            Website: [email protected]

            This for your kind attention in relation with the pending provident fund. I have resigned from axis bank ltd sundarana branch (2292) gujarat, on 16 nov 2013 as bde, and worked for 90 days as releaving period. During the time of my resignation, i have complited all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected]. My employment id : 80270, joining date: 16 nov 2013, resigned on 01jun 2018.
            Please take all necessary steps to the above - mentioned matter and do the needful in priority.
            Requesting your kind consideration for the above.
            Axis Bank customer support has been notified about the posted complaint.
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              V
              Velraj_S
              from Delhi, Delhi
              Dec 5, 2018
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600097
              Website: axisbank.co.in

              I have closed my savings bank account with axis bank two to three months back. I have odd 6k amount in the account while closing. I was not able to withdraw the amount as the account was frozen due to some reasons. So while closing they informed that amount would be refunded as check to the respective communication address which has never happened.

              Account no : 914010*151
              Jan 5, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 05, 2018
              Axis Bank Customer Care's response
              Hi, we are here to help! please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
              Dec 13, 2018
              Updated by Velraj_S
              I didn't receive any call till now . I don't know what shortly means to you //
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                K
                Krishen Diwakar
                from Chennai, Tamil Nadu
                Dec 4, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600026

                I opened a current account in axis bank branch 2 years ago in saligramam, chennai. The person who opened my account mr. Wilson asked me to open a 2nd current account and i did as he asked me.

                I wasn't happy with the way he was treating me. He used to force me into buying max life insurace and asked rs.20, 000 for his personal help needed for his family, so i lended him the money and he returned it back 2 months later. He used to pressure me in moving my funds from current account to savings account just for a few days at the time of accounting.

                I wasn't happy with the happy and didn't feel like my funds were safe in the branch so i moved all my funds to new a new bank account and told mr. Wilson to close both the current accounts, i also signed documents and gave him all that he asked for closing both the accounts and he said he will close my account.

                I kept getting messages on my phone saying my balance is in negative so i went to the branch after a few months and asked the staff in the front desk. She said account has not been closed and mr. Wilson has left the job few months back and the account can now only be closed by paying all the negative amount, i said it's not my fault and told her that mr. Wilson said he will close the account. She said me to leave the account dormant for a few years and it will get closed automatically as a npa account and i don't have to pay any negative charges to close it.

                It has been 2 years since this incident and i still keep getting messages to my phone that my balance is - 24, 000 and - 39, 000 on both the negative accounts. It keeps increasing every week.

                Can you please tell me when my account will get closed, i donot want it to affect my cibil score and don't want the negative fees to add up. This was clearly a fault on the branch staffs

                Thank you for your help and response in advance.

                My email: [protected]@gmail.com
                Current account id 1 : [protected]
                Current account id 2 : [protected]
                Jan 18, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 12, 2018
                Axis Bank Customer Care's response
                Hi, as per service request number 46915712, we understand our Branch official has contacted you and addressed your concern in the referred matter. Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank
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                  S
                  sudheer2pv
                  from Hyderabad, Andhra Pradesh
                  Dec 4, 2018
                  Resolved
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                  Resolved

                  Address: 560100

                  I want to close the axis asap account since i'm not using it. So, i decided to close it. I have visited the nearest branch and asked the staff about my concern and they said, they don’t have circular for axis asap account closure. You will have to wait until next update. But they are deducting rs 15 plus taxes every quarter. I want to close this as soon as possible. Please do needful.
                  Jan 10, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 05, 2018
                  Axis Bank Customer Care's response
                  Hi, thank you for reaching out. Please DM us your registered contact number and the exact location of the branch visited to check further. We are here to help! Regards, Team Axis Bank.
                  Dec 05, 2018
                  Updated by sudheer2pv
                  I have sent a message.
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                    L
                    Lakshman Chowdary
                    from Hyderabad, Telangana
                    Dec 4, 2018
                    Resolved
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                    Resolved

                    stop oneassist

                    Hi team,

                    This is lakshman subscribed to oneassist a year ago and now i want to deactivate this plan. So please take my complaint and deactivate that plan. I raised a request earlier that to stop my plan but they are trying to convince me but i said no i want to deactivate they said it will be possible beforeone month of expiry and my questioning is un answered instead they are giving irrelevant answers. So please take care...br...
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                    F
                    foreversanjeev1988
                    from Chandigarh, Chandigarh
                    Dec 4, 2018
                    Resolved
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                    Resolved

                    Address: Ludhiana, Punjab, 141001

                    Hi,
                    Myself sanjeev kumar bhagat is having axis bank neo credit card, i requested you to close my credit card many times through mails and telphonic calls but till date i havent receive noc from axis bank, moreover as per my cibil report my card is till active. I once again request you to please close my card and send me noc. Details of card are as under :-
                    Card no. :- [protected]
                    Name :- sanjeev k bhagat
                    Mobile no. :- [protected]
                    Email id. :- [protected]@gmail.com
                    Jan 4, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 04, 2018
                    Axis Bank Customer Care's response
                    Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                    Dec 17, 2018
                    Updated by foreversanjeev1988
                    i havent received any call from Axis bank. please just close my credit, its my humble request. dont irritate me with your nonsense reply's. is this your service to your customers.
                    I am amazed that complaint has been marked as resolved..i would have given 0 Rating if it is available. it is very sorry to say that my credit card has not been closed yet instead i am receiving the card statements every month. you are just forcing me to move to consumer court..
                    Axis Bank Customer Care's response, Aug 1, 2019
                    Verified Support
                    Hi, sorry for the trouble faced. As per our records, we confirm that the card is inactive and cancelled. Regards, Team Axis Bank
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                      S
                      sachin1991
                      from Bengaluru, Karnataka
                      Dec 10, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560017

                      There is some amount got deducted multiple times from my account because of some charges, i dont know what is these charges. Could you please tell me what is this charge, why it got deducted, is the deducted amount properly, for what service it is getting deducted, i would like to know full details.

                      Could you please give us your contact number to communicate in a better way, i am not able to find a better way to communicate with you.

                      I tried to contact with you, it is hugely chargeable service that is too worst, event to contact with you i didnt get the solution of my problem.
                      Jan 23, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 10, 2018
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                      Dec 17, 2019
                      Updated by sachin1991
                      my mobile no. is [protected]
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                        N
                        Naruchil
                        from Hyderabad, Telangana
                        Dec 4, 2018
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                        Hi i am naresh.. I am doing transactions from last 10 years using axis bank.. Yesterday my account my has been debited rs 1646. I don't know it's mentioned as brn payment for the card. I am not sure what it is. I called 1000 times to customer care but no luck. If this is the case i will be in no agitation to cancel my account. Hoping raising a complaint here may resolve the issue.
                        Axis Bank customer support has been notified about the posted complaint.
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                          C
                          cholapandian
                          from Bengaluru, Karnataka
                          Dec 3, 2018
                          Resolved
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                          Resolved

                          Hi,

                          I made a neft transaction on 3rd december 2018 and the money 19000 was debited from my account but not credited to the beneficiary.

                          Transaction type : imps transfer
                          Reference id :[protected]

                          Account holder - cholapandian
                          Account number - [protected]

                          Beneficiary name : ramesh
                          Account no.:[protected]
                          Bank & branch : icici bank limited - chennai - padianallur
                          Ifsc code : icic0006035

                          Thanks,
                          Spandian
                          Dec 5, 2018
                          Complaint marked as Resolved 
                          Just now i came to know the amount has credited in to my Beneficiary Account it seems. Note: Axis bank thank for support.
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 04, 2018
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that as the money has been successfully debited from your account. Request you to check with the beneficiary bank for the same. Regards, Team Axis Bank.
                          Verified Support
                          Dec 04, 2018
                          Axis Bank Customer Care's response
                          Hi, please refer the following link: https://bit.ly/2NJKKFo and raise a dispute for the same. Regards, Team Axis Bank.
                          Dec 05, 2018
                          Updated by cholapandian
                          Just now i got the confirmation from my Beneficiary the amount has credited in to his Account it seems.
                          Note: Axis bank thank for support.
                          Sir my credit card expired last 2 months but not received my new card till now, I am call to costomer care much time but no body to says about card..I am already update my address through axis aap.. please help me,
                          Axis Bank Customer Care's response, Dec 5, 2018
                          Verified Support
                          Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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                            S
                            Somesh Choudhary
                            from Noida, Uttar Pradesh
                            Dec 3, 2018
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                            Address: Kaithal, Haryana, 136027

                            Hello my is tripurari chaudhary
                            and I'm from delhi
                            and elder brother sending some money to me
                            on 11th November branch kaithal haryana
                            he deposit all money in axis bank cash deposit machine when he deposit all money suddenly server gone amd all money stuck in cdm
                            he raised complaint about this
                            but no response axis bank service not so good
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
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                              H
                              harsh01234
                              from Jaipur, Rajasthan
                              Dec 3, 2018
                              Resolved
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                              Resolved

                              Address: Alwar, Rajasthan, 301001

                              I transferred 1lakh rupees from my axis current account and it got timed out. Money was deducted from my account and did not get credited in beneficiary account. The money was deposited in order to get the cheque cleared which was issued from beneficiary account.
                              Neither i am getting a complaint no nor getting a concrete solution for it. Why do i have to give money for 7 working days..
                              Jan 3, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 03, 2018
                              Axis Bank Customer Care's response
                              Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2us5Gcb Regards, Team Axis Bank.
                              My friend credited me 1600 I received 1200 . Suddenly went to the nearby axis Bank branch, they said it's the charge for using ATM . Not shown in history of charges. Right now I'm having negative 400 rupees. Axis took 800 rupees from my acc with any knowledge. I'm having a zero balance acc
                              Axis Bank Customer Care's response, Dec 3, 2018
                              Verified Support
                              Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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                                S
                                Sabarish Breaker
                                from Salem, Tamil Nadu
                                Dec 3, 2018
                                Resolved
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                                Resolved

                                Address: 600032

                                Hi,

                                I've a axis bank salary account and in same i've credit card for outstanding they have marked my salary account for lein in last 4 months all bills are closed at last 3800 was there my salary came they took that bt not sent to credit card payment instead they are keeping freeze and charging late payment fee.. If that is not freezed at least i would have pay that they are simply charging late payment please release freeze and take that for credit card payment and close outstanding balance

                                My registered number is [protected]..

                                Customer care are not responding...
                                Jan 4, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 03, 2018
                                Axis Bank Customer Care's response
                                Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                                Dec 07, 2018
                                Updated by Sabarish Breaker
                                Contact me in morning time before 9 am to 6 pm [protected]...Just take amnt which in freeze it will resolve problm
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                                  A
                                  Anbumani_
                                  from Mumbai, Maharashtra
                                  Dec 3, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560045

                                  I am anbumani i have been approached for the personal loan in axis bank loan application number 9213337 and it is declined without any reason. At first i given my customer id and pan details to the bank person and he verified told me that your profile is eligible for the personal loan. Then i have been submitted all necessary documents to axis bank representative after submission the documents and verification. It said that the loan application has been rejected i have given all the required documents for the personal loan which are mentioned by the bank person. He has collected and said this are enough when applying loan my cibil score is 851 and i want to know what is the reason to decline my loan request.

                                  Please look into the this and resume the loan application process.
                                  Jan 13, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 03, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please Inbox us with your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                                  Dec 06, 2018
                                  Updated by Anbumani_
                                  Ph: No: [protected].
                                  These bank doesn't have toll free number to call and whenever there is call they keep you waiting for so long that you end-up hanging up call. They should have toll free number for card services.
                                  Axis Bank Customer Care's response, Dec 6, 2018
                                  Verified Support
                                  Hi, we are here to help! Please provide us with details of your concern along with your registered contact details through a DM. We will get back shortly. Regards, Team Axis Bank.
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                                    R
                                    rranjitraj
                                    from Durg, Chhattisgarh
                                    Dec 3, 2018
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                                    Address: Bhopal, Madhya Pradesh, 462041
                                    Website: www.axisbank.com

                                    I applied for a current account in the name of my private limited company 2 months ago in one of axis branch located bhopal. I submitted all the documents which were asked for. Gave then 27000 rupees cheque as initial funding which they debited from my account the very next day. Promised me to open my account in 10 days, but after 10 days they started saying there is some problem which they have already fixed it and need 2 more days to process, every time i visit your branch they make the same excuse. Today 2 months have passed, when i raised my voice there, then they started saying that you have given emoa eaoa of your company documents which their cpu is not accepting. My question is, what were your employees doing till now. Why didn't they tell me this earlier itself. Was it their cheap act of not losing a potential customer and holding him as long as possible by lying to him. Frauds.
                                    Another question is, why doesn't your cpu accept my document, as said by your branch personnel.

                                    www.mca.gov.inMinistryV2incorporationcompany.html
                                    This is the link to ministry of corporate affairs which clearly mentions that from now on in india by default an indian company can be incorporated by spice forms only, that is eforms emoa eaoa. So we dont get any other type of documents.
                                    What can i do now.
                                    I gave them the self attested copies of emoa & eaoa.
                                    When i asked for rejection letter they gave me 2 line informal letter stating "unable to process your application due to incomplete documents submitted by you", with a sign and a seal, & no description of the person writing the letter nor certifying that she is authorised to do so. That is fraudulent act.
                                    I was so annoyed by seeing that & straight away rejected to accept that letter or even the refund of 27000.
                                    Is this how axis bank works?
                                    Such a bad experience for me that i have lost all faith in axis bank.
                                    Axis Bank customer support has been notified about the posted complaint.
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