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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 299

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360 solutions
from Kolkata, West Bengal
Dec 7, 2018
Resolved
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Address: Jalpaiguri, West Bengal, 735211

Last few months to now still i facing this problem in our local axis bank branch, address - falakata, alipurduar pin - 735211.
Branch head mrs. Gitanjoli mam every time told me - "right now we can't provide easy pay service". Right now i very much safer for this issue, that's why i request to axis bank please check this matter as soon as possible.
Jan 9, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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    S
    Sumit796
    from Burla, Odisha
    Dec 7, 2018
    Resolved
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    Resolved

    Address: Koraput, Odisha, 764036
    Website: Google

    Hi

    My name is sumit agrawal i am from orrisha
    District koraput (Semiliguda)

    I am using axis mobile banking soo from 1 month i have not opend my aplication i was not having word then yesterday i opend it i saw [protected] has been dedected from my account and the reason has been show their is e/com pur/google *rosa/ g.co/helppay#

    We are a small buisnessman sir if like this our miney will dedect wat can we do soo plz solve it and pay my money back to me i have not given permison to reduce my money then how goole can take it

    My account detail

    A/c [protected]

    Name-sumit agrawal

    Ifse code-utib0003022
    Jan 11, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 07, 2018
    Axis Bank Customer Care's response
    Hi, please visit the following link: https://bit.ly/2MlPiFj, to report a fraud. Sorry for the trouble. Regards, Team Axis Bank.
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      J
      JMA Stores Ltd Kandra, Dhanbad
      from Rajgir, Bihar
      Dec 7, 2018
      Resolved
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      Resolved

      Dear sir i have a saving accounts of jharkhand dhanbad branch city center branch code 765 branch address 241 city centre luby circular road dhanbad 826001 axix bank accounts no [protected] account holders, akram raja. Sir that salary account bt account issue dedicated balansh and cutting amounts for name consulated. I am vry upset for this bank. My balanse dudecate maximam 2600 rs dear sir kindly chek the issue of this account and pls return my balance. Today s me vry helpful thanks
      Jan 7, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2018
      Axis Bank Customer Care's response
      Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Thanks for writing in! Regards, Team Axis Bank.
      Verified Support
      Dec 07, 2018
      Axis Bank Customer Care's response
      Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp. Regards, Team Axis Bank.
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        C
        CAkaushal
        from Jalgaon, Maharashtra
        Dec 14, 2018
        Resolved
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        Resolved

        Address: Jalgaon, Maharashtra, 425002

        Credit card of february 2018 was not issued or dispatch till date to our registered address or email id and in the same statement double payment has been availed by the company from our saving account due to auto pay service activated, kindly comply with the same and provide credit back with interest for the payment taken by Axis Bank Credit Card.

        Axis Bank Credit Card no [protected]
        payment date - 05/02/2018 through Axis Bank Svg Account no. [protected]
        Jan 15, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2018
        Axis Bank Customer Care's response
        Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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          P
          patilpvb
          from Savantvadi, Maharashtra
          Dec 7, 2018
          Resolved
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          Resolved

          Address: Pune, Maharashtra

          I pramod vasant bodakhe account holderof axis bank paud road pune branch, while doing fund transfer due to bad app. Of axis bank such money wrongly transfer to wronged person. My contact number is: [protected], and
          Email id [protected]@gmail.com
          I also filed complaints in bank but they never take follow up my complaint. Please give proper guideline.
          Jan 17, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 07, 2018
          Axis Bank Customer Care's response
          Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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            M
            mk1995
            from Madurai, Tamil Nadu
            Dec 7, 2018
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            My friend transfer money from his Airtel Payment Bank account using Paytm (BHIM UPI) to my Axis Bank ASAP account but not credited to my account. It shows transaction is successful in him airtel payment bank statement. In my asix bank ASAP UPI section it shows failed.
            The details are below -
            Transaction date - 7 - Dec -2018
            Transaction amount - Rs. 2000
            Transaction Id- PTM83fd8af411b64b 03aec79944635ec242
            UPI reference Id[protected]
            Airtel Payment Bank transaction id- [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              B
              banking
              from Mumbai, Maharashtra
              Dec 7, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 401101

              Myself raina ratendra srivastava my account number is [protected] request you to wave off my credit card charges as there is no pending amount from my end as there is some charges add by bank annual fees and started adding late fees on that which is not acceptable.
              You can have a check that account is salary account opened after that i left my job and u have not turned in saving account it was still zero balance account. Now it has been ages where i have left my job and i am out of mumbai and house wife.
              Still i asked my parents to pay when bank has charged me on my credit card dues some 900rs. My parents went to axis bank branch in bhayender west to pay that amount but in bank they refuse to accept the amount saying that your account is freeze and you have to go to home branch that is in goregaon east. My parents are old they cannot travel, while opening the account why it was not said that dont open account from here open it from where u stay, due out of sincerity i asked them to pay but after this behavior of bank i am really upset.

              You can check the cctv footage of bhayender branch west.
              I know that 'this is without prejudice to bank's right to recover its dues by all other legal means and due process of law',
              I am going to take action against bank by going to reserve bank of india and further if required to more legal action against this.
              It has been more than a year using axis bank credit cards and still messages are coming to pay the amount and now it is around 2000rs. Which i am not going to pay, if bank can see the records my rewards points on credit cards are also pending i have not utilize if bank can adjust that will be great full.
              Hence forth i am not asking my parents to pay any dues or visit any bank and for me it is just impossible.
              While opening the account you never said that you have to open it from your town where you reside so why closing or doing any payment like such why the bank is asking to visit to home branch it is just not legal. If required i will file complain to rbi.

              Request you to close my account and wave off all the charges and close my credit crads which bank has already block want to finish all the credit cards and debit crads and close all the cards and the charges. Stop sending messages not required.

              Regards,
              Raina srivsatava.
              Jan 7, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Dec 07, 2018
              Updated by banking
              There is no reply n not a valid customercare email id,
              while opening the account there was no condition, while closing the account and blocking the credit card condition are applied to visit the home branch .
              Unnecessary charges even if the card is not in use

              Verified Support
              Dec 07, 2018
              Axis Bank Customer Care's response
              Hi, we wish to inform you that the charges levied on your credit card and account are as per the schedule of charges, hence cannot be reversed. We request you to pay the outstanding amount on credit card to avoid further charges. Sorry for the trouble. Regards, Team Axis Bank.
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                Jaisrimannaryana
                from Visakhapatnam, Andhra Pradesh
                Dec 6, 2018
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 5000068

                Hello sir this is Sruthi holding the preference account in your bank all the time I maintain good balance the employee in the bank ask me to invest in nfo I said ok she said if I want to take money back I can take at any time by informing with in two or three days. But she is saying now it is locked I can’t take my money up to three years I asked who are you lock without permission on that time she said it is open ended but they cheated me. They blocked my one lakh she is changing her word is this fair. Even our company account mnr infraa is also with axis bank only. We loose faith on your bank I hope please take action my account no is [protected] Sruthi garlapati
                Jan 17, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 10, 2018
                Axis Bank Customer Care's response
                Hi, thank you for reaching out. We request you to elaborate your concerns. We are here to help! Regards, Team Axis Bank.
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                  G
                  gulab@11
                  from Jaisalmer, Rajasthan
                  Dec 6, 2018
                  Resolved
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                  Resolved

                  Address: Jaisalmer, Rajasthan, 345001

                  My name gulab singh i had opened a saving account and i think one more opened a current account. One person said to me, first of all, your account will be opened within two to three days, i made a big mistake by believing in it. I come to this bank 9 days ago opening my current account has not yet opened. A man inside a bank is always cheated always does not answer us correctly, no help from this bank can be done from here

                  I want my account to be closed
                  Jan 10, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 06, 2018
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                    R
                    Rajos
                    from Mumbai, Maharashtra
                    Dec 6, 2018
                    Resolved
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                    Resolved

                    Address: 400 706

                    Kindly advice the procedure for new axis debit card since my card is expiring december 2018
                    More info can be given if required.

                    Although i tried to sort out the issue by visiting nearest axis bank they were not able to help me due to unavailability of concerned internet link.

                    Calling the customer care or concerned axis bank telephone were also not helpful.

                    There seemed to be so many support or help form but none for the above issue to resolve.

                    I was told long before that once the validity period is expired automatically will be renewed and will be sent to home address.

                    Kindly help so that i can continue the card without any hindered with your prompt service in time.

                    Thanks & regards
                    Jan 11, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 06, 2018
                    Axis Bank Customer Care's response
                    Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2PjyIr3 Regards, Team Axis Bank.
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                      D
                      Dr. Rajneesh Kumar Sharma
                      from Haldwani, Uttarakhand
                      Dec 6, 2018
                      Resolved
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                      Resolved

                      Kindly de-install my axis bank edc machine. I have informed local axis bank branch too.
                      Current account number - [protected]
                      Customer id[protected]
                      Pos/edc details - mid - [protected]
                      Tid[protected]
                      Dated:[protected]
                      Place: kashipur

                      Bhartiya chikitsak ratn, homoeopathic gem awardee
                      Dr. Rajneesh kumar sharma
                      Bsc, bhms, md (Homoeopathy), di (Hom) london, hmd (Uk) etc.
                      Homoeo cure & research institute
                      Iso 9001:2008, 9001:2015 certified
                      Nh 74, moradabad road, kashipur (Uttaranchal)
                      India, pin - 244713 ph.[protected], [protected]
                      [protected]@outlook.com, [protected]@hotmail.com, [protected]@yahoo.co.in
                      www.treatmenthomeopathy.com, www.cureme.org.in, www.homeopathyworldcommunity.com
                      Jan 15, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 06, 2018
                      Axis Bank Customer Care's response
                      Hi, thank you for reaching out. Please refer to this link: https://bit.ly/2wfXPyw for details. Regards, Team Axis Bank
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                        S
                        from Kaithal, Haryana
                        Dec 5, 2018
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                        charging money for offering job

                        Address: 132001

                        I applied for job in axis bank through monsterindia... At first they demand rs1850 rupees for the interview... After clearing the interview they asked for rs. 4500 for verification of documents and after that they charged rs. 7500 for security cum basis for the job offer letter... I have paid 1850+4500+7500= 13850 rupees already and now they are asking for rupees 10000 more for the approval of my face to face meeting from the headoffice,...
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                        Chinkal Das
                        from Burla, Odisha
                        Dec 5, 2018
                        Resolved
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                        Resolved

                        Hello,

                        I am entering proper login id and password then also getting a pop window as invalid credentials.
                        I went and enquire in axis bank. There the status is showing active, but i couldnot able to login through netbanking.
                        I think there is software problem in axis bank portal.
                        I have tried forgot password option more than 5 times.
                        The service is very bad.
                        Jan 6, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 06, 2018
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please DM us your contact details. We will revert shortly. Regards, Team Axis Bank.
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                          Bhavik d patel
                          from Ahmedabad, Gujarat
                          Dec 5, 2018
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                          Address: Anand, Gujarat, 388510
                          Website: [email protected]

                          This for your kind attention in relation with the pending provident fund. I have resigned from axis bank ltd sundarana branch (2292) gujarat, on 16 nov 2013 as bde, and worked for 90 days as releaving period. During the time of my resignation, i have complited all the legal formalities that bank required. Still my provident fund is not credited in ac/no [protected]. My employment id : 80270, joining date: 16 nov 2013, resigned on 01jun 2018.
                          Please take all necessary steps to the above - mentioned matter and do the needful in priority.
                          Requesting your kind consideration for the above.
                          Axis Bank customer support has been notified about the posted complaint.
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                            V
                            Velraj_S
                            from Delhi, Delhi
                            Dec 5, 2018
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 600097
                            Website: axisbank.co.in

                            I have closed my savings bank account with axis bank two to three months back. I have odd 6k amount in the account while closing. I was not able to withdraw the amount as the account was frozen due to some reasons. So while closing they informed that amount would be refunded as check to the respective communication address which has never happened.

                            Account no : 914010*151
                            Jan 5, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 05, 2018
                            Axis Bank Customer Care's response
                            Hi, we are here to help! please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                            Dec 13, 2018
                            Updated by Velraj_S
                            I didn't receive any call till now . I don't know what shortly means to you //
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                              K
                              Krishen Diwakar
                              from Chennai, Tamil Nadu
                              Dec 4, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600026

                              I opened a current account in axis bank branch 2 years ago in saligramam, chennai. The person who opened my account mr. Wilson asked me to open a 2nd current account and i did as he asked me.

                              I wasn't happy with the way he was treating me. He used to force me into buying max life insurace and asked rs.20, 000 for his personal help needed for his family, so i lended him the money and he returned it back 2 months later. He used to pressure me in moving my funds from current account to savings account just for a few days at the time of accounting.

                              I wasn't happy with the happy and didn't feel like my funds were safe in the branch so i moved all my funds to new a new bank account and told mr. Wilson to close both the current accounts, i also signed documents and gave him all that he asked for closing both the accounts and he said he will close my account.

                              I kept getting messages on my phone saying my balance is in negative so i went to the branch after a few months and asked the staff in the front desk. She said account has not been closed and mr. Wilson has left the job few months back and the account can now only be closed by paying all the negative amount, i said it's not my fault and told her that mr. Wilson said he will close the account. She said me to leave the account dormant for a few years and it will get closed automatically as a npa account and i don't have to pay any negative charges to close it.

                              It has been 2 years since this incident and i still keep getting messages to my phone that my balance is - 24, 000 and - 39, 000 on both the negative accounts. It keeps increasing every week.

                              Can you please tell me when my account will get closed, i donot want it to affect my cibil score and don't want the negative fees to add up. This was clearly a fault on the branch staffs

                              Thank you for your help and response in advance.

                              My email: [protected]@gmail.com
                              Current account id 1 : [protected]
                              Current account id 2 : [protected]
                              Jan 18, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 12, 2018
                              Axis Bank Customer Care's response
                              Hi, as per service request number 46915712, we understand our Branch official has contacted you and addressed your concern in the referred matter. Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q Regards, Team Axis Bank
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                                sudheer2pv
                                from Hyderabad, Andhra Pradesh
                                Dec 4, 2018
                                Resolved
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                                Resolved

                                Address: 560100

                                I want to close the axis asap account since i'm not using it. So, i decided to close it. I have visited the nearest branch and asked the staff about my concern and they said, they don’t have circular for axis asap account closure. You will have to wait until next update. But they are deducting rs 15 plus taxes every quarter. I want to close this as soon as possible. Please do needful.
                                Jan 10, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 05, 2018
                                Axis Bank Customer Care's response
                                Hi, thank you for reaching out. Please DM us your registered contact number and the exact location of the branch visited to check further. We are here to help! Regards, Team Axis Bank.
                                Dec 05, 2018
                                Updated by sudheer2pv
                                I have sent a message.
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                                  L
                                  Lakshman Chowdary
                                  from Hyderabad, Telangana
                                  Dec 4, 2018
                                  Resolved
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                                  Resolved

                                  stop oneassist

                                  Hi team,

                                  This is lakshman subscribed to oneassist a year ago and now i want to deactivate this plan. So please take my complaint and deactivate that plan. I raised a request earlier that to stop my plan but they are trying to convince me but i said no i want to deactivate they said it will be possible beforeone month of expiry and my questioning is un answered instead they are giving irrelevant answers. So please take care...br...
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                                  foreversanjeev1988
                                  from Chandigarh, Chandigarh
                                  Dec 4, 2018
                                  Resolved
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                                  Resolved

                                  Address: Ludhiana, Punjab, 141001

                                  Hi,
                                  Myself sanjeev kumar bhagat is having axis bank neo credit card, i requested you to close my credit card many times through mails and telphonic calls but till date i havent receive noc from axis bank, moreover as per my cibil report my card is till active. I once again request you to please close my card and send me noc. Details of card are as under :-
                                  Card no. :- [protected]
                                  Name :- sanjeev k bhagat
                                  Mobile no. :- [protected]
                                  Email id. :- [protected]@gmail.com
                                  Jan 4, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 04, 2018
                                  Axis Bank Customer Care's response
                                  Hi, we tried reaching you today, however, unable to connect as the number was not answered. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
                                  Dec 17, 2018
                                  Updated by foreversanjeev1988
                                  i havent received any call from Axis bank. please just close my credit, its my humble request. dont irritate me with your nonsense reply's. is this your service to your customers.
                                  I am amazed that complaint has been marked as resolved..i would have given 0 Rating if it is available. it is very sorry to say that my credit card has not been closed yet instead i am receiving the card statements every month. you are just forcing me to move to consumer court..
                                  Axis Bank Customer Care's response, Aug 1, 2019
                                  Verified Support
                                  Hi, sorry for the trouble faced. As per our records, we confirm that the card is inactive and cancelled. Regards, Team Axis Bank
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                                    sachin1991
                                    from Bengaluru, Karnataka
                                    Dec 10, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560017

                                    There is some amount got deducted multiple times from my account because of some charges, i dont know what is these charges. Could you please tell me what is this charge, why it got deducted, is the deducted amount properly, for what service it is getting deducted, i would like to know full details.

                                    Could you please give us your contact number to communicate in a better way, i am not able to find a better way to communicate with you.

                                    I tried to contact with you, it is hugely chargeable service that is too worst, event to contact with you i didnt get the solution of my problem.
                                    Jan 23, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 10, 2018
                                    Axis Bank Customer Care's response
                                    Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
                                    Dec 17, 2019
                                    Updated by sachin1991
                                    my mobile no. is [protected]
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