Axis Bank — credit card false payment

Address:Raipur, Chhattisgarh, 492001

I have a account in axis bank in year 2012. Its my salary account.in this time i use credit card of this bank.in 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me that, your account is not close. But we process for cancel this credit card. After that i dont received any massage from bank. But after some time. Bank massages are start with low balance instructions. And now 2 days ago, in my home received a lowyers notice. For pay 8525 rupees in 7 days. Please suggest me. What can i do. I did not purchase any thing with this credit card. So why i paid this amount. Please suggest sir.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Sep 03, 2019
Updated by sai gopal Konar
Sir, My Contact number is : [protected]
Complaint comments 

Comments

Am having AXIS bank account at Silpara Branch. received SMS rom AXIS bank on 11.08.2019...BNA Convenience fee Rs. 50 deducted excluding GST without any intimation to me. I want my money back. Please note AXIS bank not yet intimated the reason for deduction. Please do needful.
Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Bank debit consolidate charges 260 Rs. Every 2-3 months without informing to me.
These charges very high why bank debit many times in one year it, apart from it for sms & atm maintenance they debit separately.
Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
I having salary account in axis bank Any
without informationn suddenly deducted 1000 RS in my account I never expected
Worst Bank
Axis Banking Doing Robeery in customer accounts
We Having aware about that axis
Here after any customer asking I will tell Don't go for axis bank very very very very worst Bank
bala1694's reply, Aug 10, 2019
Axis Bank is Worst Bank
bala1694's reply, Aug 10, 2019
Without any information dectuted consolitaded charges I'll post in social media
Axis Bank Customer Care's response, Aug 19, 2019
Verified Support
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
My name is Gourav. Bank deduct Evey Month[protected] as consolidated charges from my account.this is so ridiculous.
Axis Bank Customer Care's response, Aug 20, 2019
Verified Support
Hi, we request you to visit the following link to get clarification on charges associated with your account: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank.

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