[Resolved] Axis Bank — deactivate one assist service and refund my money | |||
Have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2517. It has been noticed that the money charged @1899 for the same today. Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deactivate of this service and refund the money @1899 Was this information helpful? | |||
Sep 22, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 22, 2019 Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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 3 Comments | |||
Comments
Have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2517. It has been noticed that the money charged @1899 for the same today.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deactivate of this service and refund the money @1899. My contact no is [protected].
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deactivate of this service and refund the money @1899. My contact no is [protected].
Axis Bank Customer Care's response, Aug 23, 2019
Verified Support
Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
Please call me during office hours. Now I am available.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist