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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 232

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R
romiii
from Delhi, Delhi
Sep 15, 2019
Resolved
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negative balance in my savings account without any prior information

Address: Palladam, Tirupur, Tamil Nadu, 641664

I have an axis salary account in my company today suddenly i have opened my phonepe app to check my axis bank balance it showed me that the amount of 558 in negative (-558) i don't know for what purpose it's show like that and why should the bank balance will be in negative i didn't receive any messages related with this.. My friend told that as per rbi no negative balance in savings account and mainly it is a zero balance salary account...
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romiii
from Delhi, Delhi
Sep 15, 2019
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Address: Palladam, Tirupur, Tamil Nadu, 641664

I have salary account in axis bank from my company.. It's a zero balance salary account.. Today suddenly i have opened my phonepe app to check axis bank balance it's show me that -558.. I don't know how it is possible.. Totally it is wrong without any further information my bank balance should be negative.. My friend told that as per rbi no negative balance in savings account. I didn't receive any instructions from the bank so i need to clear negative balance in my axis account immediately as possible..
Please take action against these type of cheating banks
Oct 22, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Sep 17, 2019
Updated by romiii
can i get this 600rs ??
Verified Support
Sep 17, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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    Santhosh Gnanasekaran
    from Mumbai, Maharashtra
    Sep 15, 2019
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    Hi i have purchased ac with cashback of 15% but i received 5 %... Here i am not complaining that i didnt receive cashback properly because it was useless.. So i am suggesting people don't use axis bank credit card for cashback offers because they are the worst response from customer executive and they will simply tel to check with merchant they not even check the issue... I am going to close my credit card in this month after paying my bill... My kind advise don't use axis bank credit card... I am also advised my collegue not to use axis bank credit card and also tk close that... My last request number regarding my issue 55183483
    Oct 21, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 17, 2019
    Axis Bank Customer Care's response
    Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. Sorry for the trouble. Regards, Team Axis Bank.
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      J
      Jungula Sanjeev
      from Mumbai, Maharashtra
      Sep 15, 2019
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      Address: Hyderabad, Andhra Pradesh, 500018

      There has been an deduction of rs 7948.45 as consolidated charges and gst of 18% - rs 1430.72 from my saving account on 14-sep-2019 without prior intimation.

      I have been axis bank customer from past 5 years this time deducted amount was too high, i am extremely disappointed with the way you have treat the customer by deducting the money in the name of consolidation charges and gst.

      Please refund my money and resolve this problem...
      Axis Bank customer support has been notified about the posted complaint.
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        A
        Anil_48
        from Mumbai, Maharashtra
        Sep 15, 2019
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        Address: 700122

        Dear team,
        I am fed up with this credit card as i am not receiving any statement till date. When i checked with my nearest branch in barrackpore, kolkata, they were not able to give me satisfying reply. I am told i have 2 credit cards which i am not aware off. There are lot of charges which is getting debited to my account. Please help me atleast sending my credit card statement for last 3 months so i can understand the transactions made by me. I am customer of axis bank from 1998,. If this issue is not resolved i will cancel all my cards and close all axis bank account
        Oct 19, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 17, 2019
        Axis Bank Customer Care's response
        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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          imshikha2111
          from Bengaluru, Karnataka
          Sep 15, 2019
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          Address: 560066

          Hi my name is Shikha Singh and I have a salary account in axis bank and yesterday they deducted 300 rs and a get of 55 rs as a consolidated charge from my account. On enquiring about the same they gave me reasons that my transaction limit got exceeded last month on the basis of which they have deducted my money. These people are fraud too, they just look for opportunities to do something like this. There were no such intimation about this transaction limits and also today she told me that my limit is 300000rs for transaction and I did not have anything even close to that transaction limit last month or even this month. I want my money back as this is unprofessional on their end that they are deducting money without even informing things
          Axis Bank customer support has been notified about the posted complaint.
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            palak patel9033
            from Amritsar, Punjab
            Sep 15, 2019
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            Address: Vadodara, Shivspandan, 390025

            Hello, i have applied for axis bank flipkart credit card but still i have not received any response and when i talk to customer care that time i get same response we cannot fatch the details of application.

            Axis bank takes too much time for credit card application
            Credit card application reference no.
            C1-[protected]-c1
            And this application applied by customer representive through tablet and upload document

            I want exact status of my application.
            Mo no. [protected]

            Please give me response
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Sanjaykumar86
              from Mumbai, Maharashtra
              Sep 15, 2019
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              Address: New Delhi, Delhi, 110049

              Very worst bank in india. Many times my account balance deducted without any reason. Many time i have complaint to branch but no action taken till yet. Over call they told me we don't have your correct information that why your amount deducted. Axis bank please look into this matter and tell me the details why you deducted it. Sent email to you.
              My registered email id is sanjay. [protected]@gmail.com
              Need complete details without any delay.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                SUR ESHKA
                Sep 15, 2019
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                Address: DEEDWANA NAGAUR rajasthan, Nagaur, Rajasthan, 341303

                Axis bank branch deedwana ने मेरे को बोला है कि इसमें हम आपकी कोई मदद नहीं कर सकते हैं अतः में निवेदन करता हूँ कि में 23जुलाई 2019 को डुगा राम चोधरी को पैसा भेजा था imps rrn=[protected] =40000रुपये, 2 imps rrn=[protected]=40000रूपये।कुल रूपये =80000 है । यह पैसा डुगा राम चोधरी के अकाउंट में नहीं भेजा गया है किसी दुसरे अकाउंट में भेजा गया है ओर दोनों अकाउंट नम्बर संमान है बेक और इफसी कोड अलग अलग है ।डुगा राम चोधरी का अकाउंट राजस्थान मरूधरा ग्रामींण बेक में है जिसका अकाउंट नम्बर ओर इफसी कोड निम्न लिखित है अकाउंट नम्बर =[protected] इफसी कोड =sbinorrmrgb है और जिस अकाउंट में पैसा गलत भेजा गया है वो mr. Sashikanta nayak के अकाउंट मे भेजा गया है जिसका अकाउंट नम्बर और इफसी कोड निम्न लिखित है अकाउंट नम्बर =[protected] है जो दोनों समान हैं इफसी कोड अलग अलग है इफसी कोड =sbin0013589है जो state bank of india का है अतः में से निवेदन करता हूँ कि मेरा पैसा डुगाराम8 चोधरी के अकाउंट में नहीं भेजा गया है mr. Sashikanta nayak के अकाउंट में भेजा गया है वो गलत है अतःमें निवेदन करता हूँ कि सही जांच कर के मेरा पैसा वापस किया जाए at this time us italy my contact number or what's app=[protected] :txt...
                Axis Bank customer support has been notified about the posted complaint.
                Sep 15, 2019
                Updated by SUR ESHKA
                My NRO account number =[protected]. Castmer id=[protected]. I'm at this time Europe ITALY JOBS. My contact number [protected]. Email id =[protected]@GMAIL.COM
                Verified Support
                Sep 17, 2019
                Axis Bank Customer Care's response
                Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
                Sep 18, 2019
                Updated by SUR ESHKA
                Axis bank team NOT help me 2month ago my complaint at this time no response

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                  S
                  Swarna Sharma
                  from Bengaluru, Karnataka
                  Sep 15, 2019
                  Resolved
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                  I am frequent customer of axis bank but now i don't think i ll continue with you people anymore. My account no. Is [protected]. It's not even a month i have been charged 1000 bucks in the name sake of consolidated charges. For which i was not convinced. Already some of their executive has already provided me a ticket 54269771. Without resolution only they closed the ticket. Today again i have checked my account has been debited 450 bucks in the name sake of consolidation charges. I received the message if i ll not maintain the balance in august then i ll get charges in the month of october. Then why the hell they deducted amount in the month of sep. I don't feel safe to keep my amount in this account at all. Soon m gonna shut down my account and sue this people in instagram fb and twitter.
                  Oct 19, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 17, 2019
                  Axis Bank Customer Care's response
                  Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. Sorry for the trouble. Regards, Team Axis Bank.
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                    rswathi
                    from Bengaluru, Karnataka
                    Sep 15, 2019
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                    There has been an deduction of rs 7069 as consolidated charges and gst of 18% - rs 1272 from my saving account on 14-sep-2019 without prior intimation.

                    I have been axis bank customer from past 5 years this time deducted amount was too high, i am extremely disappointed with the way you have treat the customer by deducting the money in the name of consolidation charges and gst.

                    Please refund my money and resolve this problem.
                    Oct 30, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 17, 2019
                    Axis Bank Customer Care's response
                    Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                      K
                      k doshi
                      from Mumbai, Maharashtra
                      Sep 14, 2019
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                      Address: Ghatkopar, Mumbai City, Maharashtra, 400075

                      Hi
                      My a/c with axis bank
                      Ghatkopar east branch
                      Need pay order for education purpose
                      Went to axis bank, ghatkopar east branch
                      They informed me tht pay order is free of charge but after 45 days they charged me rs.775 without my permission
                      Its a like a cheating
                      Without customer permission how they
                      Charged customer a/c
                      My mobile no. Is [protected]
                      Pls help me out
                      Thanks
                      Oct 18, 2019
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 17, 2019
                      Axis Bank Customer Care's response
                      Hi, we are very transparent in terms of charges which are mentioned on our website, the most important terms and conditions of application form and statements. Request you to refer the below link to get the details of charges applicable on your account https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx Regards, Team Axis Bank
                      Verified Support
                      Sep 17, 2019
                      Axis Bank Customer Care's response
                      Hi, we are very transparent in terms of charges which are mentioned on our website/most important terms and conditions of application form and statements. Request you to refer the below link to get the details of charges applicable on your account. https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank.
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                        A
                        arjunsingh5982
                        from Delhi, Delhi
                        Sep 14, 2019
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                        An amount of 8809 was deducted from my account plus 15% gst in the name of consolidated. This is very unfair i am a student, this was a big part of my monthly expanse, this is pure extortion on the part of axis bank to whosoever is reading this please help me to get this amount back. I request axis bank to reverse the charges and explain to me how they reached such a figure.
                        Oct 21, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 17, 2019
                        Axis Bank Customer Care's response
                        Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                          Vmr Hub
                          from Surat, Gujarat
                          Sep 14, 2019
                          Resolved
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                          Very bad service. Kotak bank is best. Axis bank always charge for little thing and service is very very poor like zero. Even we can not contact direct customer care. We have to wait for atleast one hour. And this time we forget why we ahve called them. And they never took any complaint just delayeing everytime. And after long waiting we just ignoring them and what they want they get.
                          Oct 22, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 17, 2019
                          Axis Bank Customer Care's response
                          Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                            Dilipkumarbera
                            from Ahiri, Maharashtra
                            Sep 15, 2019
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                            Address: Nehru nagar, Bhilai, Durg, Durg, Chhattisgarh

                            Hi, I Dilip Kumar Bera, Suddenly my account debited consolidated charge rs500& rs90 Gst with out any reason. Please inform me about this and refund money.now customer service is very worst, customer care number doesn't respond properly banks are cheating with us earning money. Banks don't following any rules.
                            My branch is in Bhilai, chattish garh, 490020.
                            I am requesting to keep necessary action, resolve and refund my money.
                            Axis Bank customer support has been notified about the posted complaint.
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                              Ritwik Sanyal
                              from Mumbai, Maharashtra
                              Sep 14, 2019
                              Resolved
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                              Resolved

                              Axis bank deducting illegal consolidated charges every month. It is the worse bank. Every month i have to call the customer care to get a proper ckarifucation regarding consolidated charges. Not a single employee have anynproper clarification. Just mow 100 rs got deducted from my account stating consolidated charges. I need a written proper clarification. Else i will not only bring this matter to social media also i will go to consumer court.. Also recruit efficient employee as customer care executive... Each and everything is worse here in this bank.
                              Oct 21, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 17, 2019
                              Axis Bank Customer Care's response
                              Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                                Vikram0189
                                from Delhi, Delhi
                                Sep 14, 2019
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

                                I have applied for personal loan of rs 1lakh which got sanctioned and i have signed the loan agreement which executive ajay kumar ([protected]) working in noida sec 128 bought and at the time of signing the agreement he informed life insurance is mandatory along with loan which i declined. He then called again and informed that loan will only be disbursed if i agree to purchase hdfc life insurance.

                                If this insurance was mandatory than why did your sales executive didn't informed this to me before loan was sanctioned? He is telling me this thing when i signed the loan agreement which is clear case of cheating and i have never accepted this type of behavior from reputated bank like axis bank.

                                So if you can't disburse my sanctioned loan amount without this hdfc life insurance then please cancel my loan request.
                                Here is my application id=10857601
                                Oct 20, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 17, 2019
                                Axis Bank Customer Care's response
                                Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
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                                  pinky gosalia
                                  from Mumbai, Maharashtra
                                  Sep 14, 2019
                                  Resolved
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                                  Address: 400103

                                  I had a fixed deposit with axis bank, i c colony br :borivali west... The deposit got matured in yr 2018... As i was hospitalized for 2 months and i m still bed ridden.. Howeber did not go to the bank for any withdrawal and left it for auto renewal... This fixed deposit was then matured in 2019... When i visited the branch in mar 2019 to withdraw the amount, but to my surprise i was informed that the interest was already credited to my savings ac... But after checking my savings ac there was no credit that was done in the account, later realized that the money was credited to my fathers account where i m a joint ac holder... My concern is that there was no standing instruction that was given for crediting the interest in my savings account and also it was credited to a different account altogether... When discussed the entire thing with the branch manager she told me that it was a systems error and will look into the same... Have requested them to get the money back to me... The person in charge has made all false promises.. Her name is namrata who has now got transferred to gorai branch... She has not even informed me, neither has she given any hand over to any one in d branch... Now the branch head ms nair, nri relation manager ms lemos and rashmi kadam has been lookin d matter … two months already but no action taken so far... Every time same thing we are lookin into it... Please look into the matter as i m unable to visit the branch... My wife pinky gosalia has bn following but has got to help so far...
                                  Oct 19, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 17, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                                    sumit.15111
                                    Sep 14, 2019
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                                    Resolved

                                    Address: house no- 111,Narsi village sector- 32, Karnal, Haryana, 132001

                                    Respected indian consumer form,

                                    I want to complain against axis bank.

                                    Last week i have activate my account which was dormant from last three years. And axis bank confirmed 10 times their will be no additional charges apart from your negative amount. Which was 978 some around. Now i'm received 2 message deduction for inr 3915 and inr 704.7. It's maintain as consolidated charges and gst on that.
                                    I'm not getting why this amount deducted. When it was already confirmed me there will be no charges when you will reopen your account.

                                    It's seriously very bad thing done by axis bank, and i want to fill complain against them.
                                    Deduction of amount screen shot attached.

                                    Account holder:- sumit choudhary
                                    Account number:- [protected]

                                    Thanks & regard,
                                    Sumit choudhary
                                    Mobile no[protected]
                                    Oct 22, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we are very transparent in terms of charges which are mentioned on our website under the most important terms and conditions of application form and statements. Request you to refer to the below link to get the details of charges applicable on your account: https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank
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                                      MeghaSarkar64
                                      from Mumbai, Maharashtra
                                      Sep 14, 2019
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                                      Address: Lakeside Infotech Pvt Ltd, 1504, Rupa Solitaire, Millenium Business park, Mumbai City, Maharashtra, 400710

                                      Hi,
                                      I have a salary account with axis bank for past 4 years and today i recieved a amount deduction of rs 2000 with the message of consolidated charges for account. I do not agree to any policy showing this much amount as consolidated.
                                      I need proper justification and if there is no please credit this amount back. It's a large amount for consolidation charges.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Nov 06, 2019
                                      Updated by MeghaSarkar64
                                      No updates yet.
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