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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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Axis Bank reviews & complaints page 237

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B
Bhagya Sri Reddy
from Mumbai, Maharashtra
Aug 23, 2019
Resolved
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I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 1677. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 8057285 i am waiting for confirmation of deletion of this service and also refund the money @1899.
Oct 3, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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    M
    Mahi231219
    from Bengaluru, Karnataka
    Aug 23, 2019
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    Address: Axis Bank, Wardha Road, Nagpur, Nagpur, Maharashtra, 440015
    Website: www.axisbank.com

    I have two saving account in axis bank,

    1) when i was in college, i opened saving account with axis bank, branch: wani, dist: yavatmal - as a college student i didn't had any source of income and not that much money to maintain in the bank and i was not aware of maintenance charges. After a year i checked the bank balance it was in negative 2k (-2000).

    2) in my first job i opened salary account with axis bank, branch: wardha road, nagpur (Their was no other bank account choice from company) - after a period of time i had change the job and my new job is located in different city and state, after some time bank converted the salary account to saving account without any notice and started charging on it, i was busy in my new job and somehow i took time to go back to the city (Nagpur) where i opened the axis bank salary account - i went and asked for account close form (For both axis bank account) and relevant details, their was a lady she told me that i have negative balance 3k (-3000) on my salary to saving converted account and total balance on both accounts is negative 8k (-8000), i told her i don't have money and asked her bank should have called me before converting the account and inform all this details, she told that i don't know about all those things and bank will continue to charge you for not maintaining amount.

    I request you to please help me in closing this two axis bank saving account without any charges.
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 26, 2019
    Axis Bank Customer Care's response
    Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
    Aug 27, 2019
    Updated by Mahi231219
    Hello,

    I have shared my contact details in a message.

    Regards
    Mahendra
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      K
      kivi55
      from Coimbatore, Tamil Nadu
      Aug 22, 2019
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      Address: Namakkal, Namakkal, Tamil Nadu, 637002

      I opened an asap account in axis bank through online. After three days of opening the account, the account got closed itself for no reason. After that i went to nearest branch to talk about.in the branch they no idea about what is this asap account. I tried to open a new account few days later. But i was unable to open the account with the same pan card. Even the nearest branch had no idea about to open a new account.
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 22, 2019
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Aug 25, 2019
      Updated by kivi55
      PH NO: [protected]
      Email ID: [protected]@yahoo.com
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        R
        rddas85
        from Kolkata, West Bengal
        Aug 22, 2019
        Resolved
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        Resolved

        collection agent harassment

        Address: 10 RAMMAY ROAD, Kolkata, West Bengal, 700025

        Loan account number - aur[protected]

        Dear sir/madam,

        I, rahul das s/o, arun das resident of 10 rammay road kolkata 700025 do hereby states as follows:
        I am owner of commercial vehicle model tata zest being registration number, wb19 j0718. The said vehicle purchased by bank loan from axis bank. Shakespeare sarani branch kolkata being loan account no. Aur[protected], as condition to repay the same asper...
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        R
        Riitu@123
        from Aligarh, Uttar Pradesh
        Aug 22, 2019
        Resolved
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        Resolved

        Address: Haridwar, Uttarakhand, 247667

        दिनांक २१-०9-२०१९ मुझे एक लड़की से फोन आया है जिसमें उसने कहा है कि वह एक्सिस बैंक लिमिटेड से है, जिसमें उसने मुझे अपनी क्रेडिट कार्ड की सीमा बढ़ाने की पेशकश की, उसने मुझे is number [protected] se कहा, उसके बाद उसने मुझे आश्वासन दिया कि वह मेरी कार्ड सीमा को उसी समय बढ़ाएँ जब उसके बाद उसने कुछ जानकारी के साथ-साथ मेरे ओटीपी को भी दो बार पूछा हो, ओटीपी के बाद मुझे तुरंत मेरे लेन-देन के 2 संदेश मिले हैं कि मेरी राशि मेरे क्रेडिट कार्ड से 52500, 5250 द्वारा डेबिट कर दी गई है।

        मेरा कार्ड एकदम नया था, जिसे मैंने आज तक इस्तेमाल नहीं किया है, मुझे नहीं पता कि उसे मेरी निजी जानकारी कहाँ से मिली।

        कृपया इस संबंध में मेरी मदद करें ताकि मेरी डेबिट राशि मेरे खाते में स्थानांतरित हो सके। कृपया इस व्यक्ति को पहचानें जिसने मुझे विवरण के लिए बुलाया है।

        आपकी मदद की बहुत सराहना की जाएगी।

        ऊपर उल्लेख लेनदेन payu भुगतान मोड के माध्यम से हुआ।
        Sep 24, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 23, 2019
        Axis Bank Customer Care's response
        Hi, as per our telephonic conversation, we wish to inform you that the referred fraud has been registered with service request number 54535765 and the same is under investigation. Further, please refer to the link https://application.axisbank.co.in/webforms/axis-support/issues/Cards-StatementRelated.aspx to get the statement for your card. You may also call our phone banking numbers for transaction details. Regards, Team Axis Bank.
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          S
          Shishir8
          from Nagpur, Maharashtra
          Aug 22, 2019
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          Address: Pune, Maharashtra, 411014

          I have raised sr 54249625. I received a mail saying phone call not answered. Please contact vishal with his number. He asked me to sms the request number and i did it. Then next day i sent sms asking him for status. No reply. I made a call.. No response. Next day again i made a call... Again no response.

          I called customer call center[protected] and explained my issue to customer support agent rangitha. She tried to transfer the call to next level. She did it for couple of times. For the third time she told the new request number sr 54249625. Over it took around 22 minutes create a new request.

          Since it's my salary account i has to be with this bank or else i should i moved to other banks with good customer service.

          Still my concern has not be resolved. I will wait and see how this will end.

          Thank you
          Shishir
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 22, 2019
          Axis Bank Customer Care's response
          Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
          Aug 24, 2019
          Updated by Shishir8
          Hi,
          May I know the number from which you made a call.
          Call me at 11 AM Monday i.e. 26th August.

          Thank You
          Shishir
          I have credit card which was forcefully given to me and these people r not cancelling my card and putting charges without any reason pathetic peole
          Axis bank account not credit refund amount in Flipkart
          Details;
          Refund Update: Thanks for reaching us. Seller has refunded Rs Payment reference no.
          PZT[protected]U1KCK03
          Type
          Refund
          Mode
          Credit Card
          SLA
          12 Aug 19 Regards, Flipkart
          Axis Bank Customer Care's response, Aug 23, 2019
          Verified Support
          Hi, we are here to help! Please share with us your registered contact details and we will revert shortly.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            M
            Maluz
            from Delhi, Delhi
            Aug 22, 2019
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            Address: Mattuthara house, Ernakulam, Kerala, 683516

            Have received a call from axis bank. I just don't want the subscription and please cancel my subscription. It has been noticed that the money (1399) already been charged from my account hence, cancel the subscription and refund the same into my account. My relationship no. Is 189779. I am waiting for confirmation of delation of this service and also refund the money.
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 22, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Aug 22, 2019
            Updated by Maluz
            How can I give my number
            Verified Support
            Aug 22, 2019
            Axis Bank Customer Care's response
            Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
            Aug 22, 2019
            Updated by Maluz
            [protected]
            Dear Customer,

            Greetings from OneAssist!!!

            We are sorry to see you go.

            We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

            Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

            We appreciate your patience in the interim.

            Regards

            Team OneAssist
            Dear Customer,

            Greetings from OneAssist!!!

            We regret any inconvenience caused to you.

            We are unable to locate your account using the customer ID. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

            Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

            Looking forward to hear from you.

            Regards

            Team OneAssist
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              P
              Padmakar Jagtap
              from Delhi, Delhi
              Aug 22, 2019
              Resolved
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              Resolved

              Address: Nigdi, Pradhikaran, 411044

              Even if i am entering correct login i’d and password i am receiving error that incorrect credentials on axis mobile app. Same credentials works on internet banking. Not able to use mobile app. After entering mpin it only shows me account balance, but when i try to do any transaction it asks me for login id n password, but it doesn’t go through. So not able to use axis bank app for any transaction.
              Oct 15, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Aug 22, 2019
              Updated by Padmakar Jagtap
              I am using iPhone 7 is that the issue
              Verified Support
              Aug 22, 2019
              Axis Bank Customer Care's response
              Hi, we are here to help. Please DM the screenshot of the error for us to assist you. Sorry for the trouble. Regards, Team Axis Bank.
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                R
                Rubidaya
                from Gurgaon, Haryana
                Aug 21, 2019
                Resolved
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                Resolved

                Address: Madhubani, Bihar, 847226

                Have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2517. It has been noticed that the money charged @1899 for the same today.
                Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deactivate of this service and refund the money @1899
                Sep 22, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2019
                Axis Bank Customer Care's response
                Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                Dear Customer,

                Greetings from OneAssist!!!

                We regret any inconvenience caused to you.

                We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

                Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

                Looking forward to hear from you.

                Regards

                Team OneAssist
                Have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2517. It has been noticed that the money charged @1899 for the same today.
                Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deactivate of this service and refund the money @1899. My contact no is [protected].
                Axis Bank Customer Care's response, Aug 23, 2019
                Verified Support
                Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                Please call me during office hours. Now I am available.
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                  S
                  shambhu_manish
                  from Chennai, Tamil Nadu
                  Aug 21, 2019
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                  Address: DHYAN CHAND SARANI, Chandrapur, Maharashtra, 713216

                  My credit card number [protected]. name - shambhu nath suman contact no [protected] ( [protected]). there was a due amount to be paid rs. 19000 approx suddenly without intimation to me lien was done for full amount of 108, 000 and my axis bank account being debited with my balance amount of 33000/- total.
                  My complain was registered and asked to provide a mail for deducting minimum amount of 6500 and un hold the balance amount in my debit card.
                  After three days of mail there is denial of processing the same.
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://www.axisbank.com/service-charges-and-fees Regards, Team Axis Bank.
                  Aug 22, 2019
                  Updated by shambhu_manish
                  Your Link has no use...
                  Aug 22, 2019
                  Updated by shambhu_manish
                  You people are uneducated to handle digital technology and very poor in customer management. I am contacting and submitting my words but no use of it. I have visited Durgapur City Centre branch, they said they cannot do anything, they given me number of kolkata people Shyamal Dey ( [protected]), he is also unable to do anything...

                  Aug 23, 2019
                  Updated by shambhu_manish
                  There is no response
                  Aug 23, 2019
                  Updated by shambhu_manish
                  Hi Axis Bank CEO,

                  My account no is [protected]

                  Unfortunately my company is having salary account with your bank. I have sent a mail related to my money got locked in lien balance by 16th Aug and till today haven't got the reply. Spoke to Durgapur as well as Kolkata people and they referred loan department who has locked my amount in lien balance.

                  I personally went to Durgapur branch and again there also no response and they ask me to call kolkata Shymal dey.

                  I have asked to send a mail for deducting of minimum amount of 6500 and unlock my salary account.
                  But that mail has no use...

                  Shambhu [protected]

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                    V
                    Venkatesh Eshwar Rao tirumani
                    from Mumbai, Maharashtra
                    Aug 21, 2019
                    Resolved
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                    Resolved

                    Address: Andheri east, 400104

                    Dear sir,

                    I myself venkatesh eshwar rao tirumani and im working at clarks future footwear private limited as a seniour sales executive i have all the documents related my job profile. My account no is ([protected]) and im your's customer at sinc last 6 to 7 years and this is to inform you that many times i had apply credit card application at axis bank but no one to approved my credit card (Why).

                    My previous application no is 14687383 but this is reject i dont know why. This is my salery account and every month my salary is credited at same account and you can check my statement summary is also very good. My account details is given below

                    Name:-
                    A/c number :- ([protected])
                    Contact no:- [protected]
                    Bank name:- axis bank.

                    Sir, i want to say that why your department is doesn't approved my credit card its a requested to you please approved my credit card as soon as possible i want only 50000 limit and its below.

                    Note :- if your department doesn't approved my card so i will quit my account at axis bank with attached hard copy of letter about my complaint. Also i had alredy lodge a complaint at online but we dont get a reply for your side.

                    Do the needfull as soon as possible and waiting for your reply for the same.

                    Regards,
                    Mohd. Venkatesh eshwar rao tirumani.
                    Sep 28, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2019
                    Axis Bank Customer Care's response
                    Hi, we request you to share the branch details you are liaising with for us to check & assist further. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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                      U
                      Uniyal Manish
                      from Delhi, Delhi
                      Aug 21, 2019
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                      Address: Pune, Maharashtra, 411057

                      I have created axis asap account through my mobile, by submitting all the necessary documents like aadhar, pan card, mobile number etc.
                      My account got working on the first day (20-aug-2019) and i was supposed to pay rs 10000- for physical debit card., i've paid that amount from my another bank account,
                      All went fine. But, the next day (21-aug-2019), while i'm trying to check the axis bank account for transaction statements, there i found my account has been closed, showing this message in the transaction page "account closure proceed to dd acct". I have called via telephone to axis bank customer care.
                      They told that there may be a chances that i had previous axis bank account that may be the reason this account got closed and i need to wait for 9 working day to check if dd is delivered to my home address.
                      This reason seems true as there was a previous salary account which was not operative now.
                      I asked to provide dd number details so that i can track it with bank but they are not able to provide that detail. Secondly i asked to transfer that money to the same account from where i transferred this amount to axis bank new account. They mentioned that this is also not possible.
                      I am not sure at which address they are going to send the dd (If they are going to send as per customer support executive). As the address in previous account and new account is different. I have no idea which axis bank branch i need to chaise for this issue.
                      I wonder when account open is fully automated then why returns money is done via manual process.
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2019
                      Axis Bank Customer Care's response
                      Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                      Aug 21, 2019
                      Updated by Uniyal Manish
                      Thanks for your response. Please see my registered mobile number.
                      [protected]
                      Aug 26, 2019
                      Updated by Uniyal Manish
                      There is no response from bank yet. Kindly let me know the status of my money
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                        A
                        Aleena George
                        from Bengaluru, Karnataka
                        Aug 20, 2019
                        Resolved
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                        Resolved

                        I have received a call from axis bank regarding one assist service. I was not at all interested in that so i didn't took that service. After disconnecting the call, within seconds, they have debited rs. 1899/- from my account. Immediately i have approached axis branch near my place, but they are not aware of the same and were helpless! I also tried to call the toll free number (Not even toll free) provided by them, but was of no use. They are just transferring the call within the team.
                        Very pathetic service from axis bank, and i'm really disappointed!
                        I need my money back!!
                        Sep 29, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2019
                        Axis Bank Customer Care's response
                        Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
                        Dear Aleena,

                        Greetings from OneAssist!!!

                        We are sorry to see you go.

                        We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                        We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                        Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                        We appreciate your patience in the interim.

                        Regards

                        Team OneAssist
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                          R
                          Rashmi Indirapuram
                          from Delhi, Delhi
                          Aug 20, 2019
                          Resolved
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                          Resolved

                          axis bank imps transaction failed

                          Address: Ghaziabad, Uttar Pradesh, 201012

                          Hi sir/madam,

                          I made an imps transaction on 19-aug-2019 for amount of rs 5000. This amount is debited from my account but till now it is not credited to the beneficiary account. Please do needful

                          Imps/p2a/[protected]/sanchi/corpora/x07
                          My account no : [protected]

                          Beneficiary a/c: [protected]
                          Name: sanchit maharol
                          Bank ifsc: corp0001703...
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                          Umesh8527
                          from Delhi, Delhi
                          Aug 20, 2019
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                          I get call from this number [protected]

                          They said once your policy is done you will get your od kit at your home address.

                          I have made my policy payment and get the policy now they are not pickingup my call. I want to ask axis bank customer service what kind of fraud is this. And what is benefit to them by this kind of fraud. I thank axis bank should resolve this issue.
                          They said i will get a call for verification purpose so i get a call from this number [protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 20, 2019
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          Aug 20, 2019
                          Updated by Umesh8527
                          My number is [protected]
                          Verified Support
                          Aug 20, 2019
                          Axis Bank Customer Care's response
                          Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
                          Aug 20, 2019
                          Updated by Umesh8527
                          I have always reachable. You call me anytime
                          [protected]
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                            sandhiya rose
                            from Tiruvannamalai, Tamil Nadu
                            Aug 22, 2019
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                            Address: Chennai, Tamil Nadu, 600116

                            Hi I have applied loan for emergency reason in axis bank with application id 10697413 loan already got sanctioned still it is not been credited, unable to get a response on when the amount will be credited to my account..

                            Still not yet credited to my account it's already more than 48 hrs check was given to the bank... Please understand the customer situation and do the needful...

                            Please address my issue as this is the second time am complaining on the same loan matter... Please resolve this within the promised Time... We trusted your banking services for more than 6 years... Is this the way you show off... Please

                            Regards

                            Sandhiya D
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              SARAVANAN DM
                              from Mumbai, Maharashtra
                              Aug 19, 2019
                              Resolved
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                              Resolved

                              Address: No 41, Ground Floor, Main Road, Ramamurthy Nagar, Bengaluru, Karnataka, 560016, Bangalore, Karnataka
                              Website: www.axisbank.com

                              When i try to withdraw the amount of 500 rs axis bank atm on 07/08/2019 around 1 pm there is an current cut, atm machine is switch off and i am not receive the money.
                              But i got the message of 500 rs amount is debited from my a/c.

                              My a/c details: plz put back 500 rs amount to below a/c no asap.
                              A/c holder name: sarala r
                              Bank name : indian bank, thuraiyur branch
                              A/c no : [protected]
                              Ifsc code: idib000t143
                              Contact number: [protected] (Husband name: saravanan)

                              Axis bank atm used :
                              Address: 111, old uco bank rd, nagappa reddy layout, dooravani nagar, bengaluru, karnataka 560016
                              Sep 21, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 20, 2019
                              Axis Bank Customer Care's response
                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
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                                krushna bhamare
                                from Bengaluru, Karnataka
                                Aug 19, 2019
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560095

                                I was applied for ppf account in axis bank which is present in kormangala 7th block, near to gramin hotel, 2 month before, first month deposit i paid via cash, second month onward money not deducted as per given date, i'm trying to reach out with bank manager, few days before she told i have send mail for respected branch, i'm waiting for response, now a day nobody is picked up call, i didnt like a service and behaviour provided by bank stap members.
                                Sep 20, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 19, 2019
                                Axis Bank Customer Care's response
                                Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Hi Team,
                                I am holding Axis Bank ASAP Account, since from 4 months my account deducted Some amount of money in the name of consolidated charges. But I don't know why this is happening from recent months. I have this account since from 2 years, but I don't know why it is happening from recent months.
                                Please do the needful for the issue.
                                Hi i have a/c on axis bank. They deduct my balance a consolated charge.
                                And also cut a GST on just Rs 2069 on 18% . And i have no atm card
                                I have comlaint on bank many time
                                But they did not respond
                                Axis Bank Customer Care's response, Aug 19, 2019
                                Verified Support
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                Axis Bank Customer Care's response, Aug 19, 2019
                                Verified Support
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
                                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  vikas shintre
                                  from Bhopal, Madhya Pradesh
                                  Aug 19, 2019
                                  Resolved
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                                  Resolved

                                  I have not authorized any transaction from my debit card. Also i have not subscribed for any services.
                                  Still my account has been debited for rs. 3250/_ on 19 aug 2019 for google*agrocom.
                                  Pls check and arrange for refund.
                                  I was checking for application for measurement services. However it was showing cost rs. 3250 after trial period. I have not applied for trial and cancelled the webpage.
                                  Sep 19, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 19, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we request you to refer the following link: https://application.axisbank.co.in/WebForms/axis-support/product/Fraudanddispute.aspx to report the disputed transaction. Sorry for the trouble. Regards, Team Axis Bank
                                  I have saving account in axis bank, i do not use since last 3 month now the balance is negative, i want to close it.i go the branch and said close my account they said you have to pay the negative balance.please help me.
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                                    dkargupta
                                    from Nalhati, West Bengal
                                    Aug 19, 2019
                                    Resolved
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                                    Resolved

                                    Address: 734011

                                    I am an account holder of axis bank since 19 years. I have experience a fraud transaction from sanfrancisco and debited a sum of rs. 1904 from my credit card on 6.8.19. I got sms for that transaction and talked to customer care and blocked the card. I lodged complain via email by filling up cardholder dispute form with an application. But did not received any response till 19.8.19. Please help me to solve and credited back the amount deducted.
                                    Aug 21, 2019
                                    Complaint marked as Resolved 
                                    Team Axis Bank thanks for your quick response. My issue has been resolved. I got the desired amount back to my credit card. Thank you again.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 19, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we request you to DM us the registered contact details.
                                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                    Aug 19, 2019
                                    Updated by dkargupta
                                    Thanks team Axis Bank. I have got a Text message on my RMN that you have received my complain and due action will be taken for resolution.
                                    Aug 19, 2019
                                    Updated by dkargupta
                                    My contact is [protected]
                                    Aug 20, 2019
                                    Updated by dkargupta
                                    Today I have got a call from [protected] saying he is from Axis Bank to help me to resolve my issue. The case is settled and they want the debited amount back to my savings account. I need to do these steps while he hold the phone. First download quick team viewer app then activate it after that download quicK support app and activate it. So he can link my account and if I open the app the said amount will be credited to my account. When I asked him my complain id, he was unable to answer. I was sure then this is a fraudulent call. Actually he wanted to link my mobile with his computer and collected information from me.Beaware of this type of fraudulent call.
                                    I had been charged for multiple times of consolidated charges in every month of my axis salary account. one time it's charged 450+ and monthly now charging for more than 50. why it's been happening..? kindly reach my registered mobile no : [protected]
                                    Axis Bank Customer Care's response, Aug 19, 2019
                                    Verified Support
                                    Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx Regards, Team Axis Bank.
                                    Hii

                                    I have a saving account in axis bank. Last night they deducted around 6000 rs from my account.this is very disappointing.please help.i need money back asap. Previously i paid consolidation charge which axis bank app shows in minus amount.but they again deducted this big amount.

                                    Thanks!
                                    Jatinder singh
                                    Axis Bank Customer Care's response, Aug 20, 2019
                                    Verified Support
                                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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