Axis Bank Complaints & Reviews

I have opened axis asap account by filling online details at app of axis bank & also deposited 10000 for account opening but next day i have received a message that your account is debited by 10000 & amount transfer to “closure proceeds to dd acct”. Please refund my money i did not expected it from such a big organisation to do such frauds. Please let me know how will i get my money back.

I the undersigned a customer of axis bank and having my salary account since long. Recently i have received a debit card from the bank having annual charge of rs. 500/- and when i contacted axis bank’s orange mall branch and asked why my colleagues having a card of rs. 236/- annual charge and how my debit card bear a higher annual charge. The bank people told me that i am having an international card and they did not give a proper answer why they have issued an international card to me. I asked the bank people to cancel the card and issue me an ordinary card and they asked me to contact customer care. When i contacted customer care for cancelling the card they asked me to submit the card to the branch. Again i contacted the branch and asked them to cancel the same and i got the reply that once issued card could not cancelled.
Axis bank’s online complaint system is very odd and you have to make step by step complaint and when i try to make complaint on first step the particular heading (Debit card section) is not accepting the system.
I want immediate cancel of this card and issue another card of minimum annual charge.
My details are as under:
Name : meenaben l gamit
Account no. : [protected].

I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis master card ending with 1677. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 8057285 i am waiting for confirmation of deletion of this service and also refund the money @1899.

I have two saving account in axis bank,

1) when i was in college, i opened saving account with axis bank, branch: wani, dist: yavatmal - as a college student i didn't had any source of income and not that much money to maintain in the bank and i was not aware of maintenance charges. After a year i checked the bank balance it was in negative 2k (-2000).

2) in my first job i opened salary account with axis bank, branch: wardha road, nagpur (Their was no other bank account choice from company) - after a period of time i had change the job and my new job is located in different city and state, after some time bank converted the salary account to saving account without any notice and started charging on it, i was busy in my new job and somehow i took time to go back to the city (Nagpur) where i opened the axis bank salary account - i went and asked for account close form (For both axis bank account) and relevant details, their was a lady she told me that i have negative balance 3k (-3000) on my salary to saving converted account and total balance on both accounts is negative 8k (-8000), i told her i don't have money and asked her bank should have called me before converting the account and inform all this details, she told that i don't know about all those things and bank will continue to charge you for not maintaining amount.

I request you to please help me in closing this two axis bank saving account without any charges.

I opened an asap account in axis bank through online. After three days of opening the account, the account got closed itself for no reason. After that i went to nearest branch to talk about.in the branch they no idea about what is this asap account. I tried to open a new account few days later. But i was unable to open the account with the same pan card. Even the nearest branch had no idea about to open a new account.

Loan account number - aur[protected]

Dear sir/madam,

I, rahul das s/o, arun das resident of 10 rammay road kolkata 700025 do hereby states as follows:
I am owner of commercial vehicle model tata zest being registration number, wb19 j0718. The said vehicle purchased by bank loan from axis bank. Shakespeare sarani branch kolkata being loan account no. Aur[protected], as condition to repay the same asper emi settled by bank.
That the said vehicle had been using as commercial purpose under ola and uber.
Since 2017 of aug the emi of as settled by bank was been paid on 10th of every month till april 2019 but currently since past 2 months i am facing some financial issues due to i have lost my job along with ongoing bad health condition unable to repay the amount timely.
I have spoken on this regard verbally that due to some severe ongoing issues i need certain time to clear my emi, i have mailed this regarding and also discussed this with the executive of local branch shakespeare sarani, and request you to consider some time to repay my emi.

That despite of knowledge of said fact and request bank loan recovery representative namely jayanta das along with another representative name not disclosed visited my house repeatedly and also in the absence of myself put pressure upon my family members including me. And threatening to pay emi they were simply tampering the protocols set by rbi, despite of my verbal communication on phone.

After knowledge of said fact i have discussion with local axis bank office branch of kolkata and requested them that i shall pay the emi but currently i am not in a position to clear the dues.

But continually i am getting a call from axis bank stating you have to pay the emi or else will be recover your car from your house which is bank asset i have requested them to have some time as this has not been happened since last 2 years need ample of time to clear my dues but axis bank executives field and office both are yelling and harassing me and my family.

I am still wants to negotiate so i therefore request you to consider my above statement and permit me to pay the emi till my health condition are good and will be active to get a new job as soon as possible.

Kindly take the neccsary action


Thanking you

दिनांक २१-०9-२०१९ मुझे एक लड़की से फोन आया है जिसमें उसने कहा है कि वह एक्सिस बैंक लिमिटेड से है, जिसमें उसने मुझे अपनी क्रेडिट कार्ड की सीमा बढ़ाने की पेशकश की, उसने मुझे is number [protected] se कहा, उसके बाद उसने मुझे आश्वासन दिया कि वह मेरी कार्ड सीमा को उसी समय बढ़ाएँ जब उसके बाद उसने कुछ जानकारी के साथ-साथ मेरे ओटीपी को भी दो बार पूछा हो, ओटीपी के बाद मुझे तुरंत मेरे लेन-देन के 2 संदेश मिले हैं कि मेरी राशि मेरे क्रेडिट कार्ड से 52500, 5250 द्वारा डेबिट कर दी गई है।

मेरा कार्ड एकदम नया था, जिसे मैंने आज तक इस्तेमाल नहीं किया है, मुझे नहीं पता कि उसे मेरी निजी जानकारी कहाँ से मिली।

कृपया इस संबंध में मेरी मदद करें ताकि मेरी डेबिट राशि मेरे खाते में स्थानांतरित हो सके। कृपया इस व्यक्ति को पहचानें जिसने मुझे विवरण के लिए बुलाया है।

आपकी मदद की बहुत सराहना की जाएगी।

ऊपर उल्लेख लेनदेन payu भुगतान मोड के माध्यम से हुआ।

I have raised sr 54249625. I received a mail saying phone call not answered. Please contact vishal with his number. He asked me to sms the request number and i did it. Then next day i sent sms asking him for status. No reply. I made a call.. No response. Next day again i made a call... Again no response.

I called customer call center[protected] and explained my issue to customer support agent rangitha. She tried to transfer the call to next level. She did it for couple of times. For the third time she told the new request number sr 54249625. Over it took around 22 minutes create a new request.

Since it's my salary account i has to be with this bank or else i should i moved to other banks with good customer service.

Still my concern has not be resolved. I will wait and see how this will end.

Thank you
Shishir

Have received a call from axis bank. I just don't want the subscription and please cancel my subscription. It has been noticed that the money (1399) already been charged from my account hence, cancel the subscription and refund the same into my account. My relationship no. Is 189779. I am waiting for confirmation of delation of this service and also refund the money.

Even if i am entering correct login i’d and password i am receiving error that incorrect credentials on axis mobile app. Same credentials works on internet banking. Not able to use mobile app. After entering mpin it only shows me account balance, but when i try to do any transaction it asks me for login id n password, but it doesn’t go through. So not able to use axis bank app for any transaction.

Have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 2517. It has been noticed that the money charged @1899 for the same today.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deactivate of this service and refund the money @1899

My credit card number [protected]. name - shambhu nath suman contact no [protected] ( [protected]). there was a due amount to be paid rs. 19000 approx suddenly without intimation to me lien was done for full amount of 108, 000 and my axis bank account being debited with my balance amount of 33000/- total.
My complain was registered and asked to provide a mail for deducting minimum amount of 6500 and un hold the balance amount in my debit card.
After three days of mail there is denial of processing the same.

Dear sir,

I myself venkatesh eshwar rao tirumani and im working at clarks future footwear private limited as a seniour sales executive i have all the documents related my job profile. My account no is ([protected]) and im your's customer at sinc last 6 to 7 years and this is to inform you that many times i had apply credit card application at axis bank but no one to approved my credit card (Why).

My previous application no is 14687383 but this is reject i dont know why. This is my salery account and every month my salary is credited at same account and you can check my statement summary is also very good. My account details is given below

Name:-
A/c number :- ([protected])
Contact no:- [protected]
Bank name:- axis bank.

Sir, i want to say that why your department is doesn't approved my credit card its a requested to you please approved my credit card as soon as possible i want only 50000 limit and its below.

Note :- if your department doesn't approved my card so i will quit my account at axis bank with attached hard copy of letter about my complaint. Also i had alredy lodge a complaint at online but we dont get a reply for your side.

Do the needfull as soon as possible and waiting for your reply for the same.

Regards,
Mohd. Venkatesh eshwar rao tirumani.

I have created axis asap account through my mobile, by submitting all the necessary documents like aadhar, pan card, mobile number etc.
My account got working on the first day (20-aug-2019) and i was supposed to pay rs 10000- for physical debit card., i've paid that amount from my another bank account,
All went fine. But, the next day (21-aug-2019), while i'm trying to check the axis bank account for transaction statements, there i found my account has been closed, showing this message in the transaction page "account closure proceed to dd acct". I have called via telephone to axis bank customer care.
They told that there may be a chances that i had previous axis bank account that may be the reason this account got closed and i need to wait for 9 working day to check if dd is delivered to my home address.
This reason seems true as there was a previous salary account which was not operative now.
I asked to provide dd number details so that i can track it with bank but they are not able to provide that detail. Secondly i asked to transfer that money to the same account from where i transferred this amount to axis bank new account. They mentioned that this is also not possible.
I am not sure at which address they are going to send the dd (If they are going to send as per customer support executive). As the address in previous account and new account is different. I have no idea which axis bank branch i need to chaise for this issue.
I wonder when account open is fully automated then why returns money is done via manual process.

I have received a call from axis bank regarding one assist service. I was not at all interested in that so i didn't took that service. After disconnecting the call, within seconds, they have debited rs. 1899/- from my account. Immediately i have approached axis branch near my place, but they are not aware of the same and were helpless! I also tried to call the toll free number (Not even toll free) provided by them, but was of no use. They are just transferring the call within the team.
Very pathetic service from axis bank, and i'm really disappointed!
I need my money back!!

Hi sir/madam,

I made an imps transaction on 19-aug-2019 for amount of rs 5000. This amount is debited from my account but till now it is not credited to the beneficiary account. Please do needful

Imps/p2a/[protected]/sanchi/corpora/x07
My account no : [protected]

Beneficiary a/c: [protected]
Name: sanchit maharol
Bank ifsc: corp0001703

I get call from this number [protected]

They said once your policy is done you will get your od kit at your home address.

I have made my policy payment and get the policy now they are not pickingup my call. I want to ask axis bank customer service what kind of fraud is this. And what is benefit to them by this kind of fraud. I thank axis bank should resolve this issue.
They said i will get a call for verification purpose so i get a call from this number [protected]

Hi I have applied loan for emergency reason in axis bank with application id 10697413 loan already got sanctioned still it is not been credited, unable to get a response on when the amount will be credited to my account..

Still not yet credited to my account it's already more than 48 hrs check was given to the bank... Please understand the customer situation and do the needful...

Please address my issue as this is the second time am complaining on the same loan matter... Please resolve this within the promised Time... We trusted your banking services for more than 6 years... Is this the way you show off... Please

Regards

Sandhiya D

When i try to withdraw the amount of 500 rs axis bank atm on 07/08/2019 around 1 pm there is an current cut, atm machine is switch off and i am not receive the money.
But i got the message of 500 rs amount is debited from my a/c.

My a/c details: plz put back 500 rs amount to below a/c no asap.
A/c holder name: sarala r
Bank name : indian bank, thuraiyur branch
A/c no : [protected]
Ifsc code: idib000t143
Contact number: [protected] (Husband name: saravanan)

Axis bank atm used :
Address: 111, old uco bank rd, nagappa reddy layout, dooravani nagar, bengaluru, karnataka 560016

I was applied for ppf account in axis bank which is present in kormangala 7th block, near to gramin hotel, 2 month before, first month deposit i paid via cash, second month onward money not deducted as per given date, i'm trying to reach out with bank manager, few days before she told i have send mail for respected branch, i'm waiting for response, now a day nobody is picked up call, i didnt like a service and behaviour provided by bank stap members.