Axis Bank Complaints & Reviews

There were several invalid and fraudulant transactions on my credit card ending with no. 7279 on the date 22 june 2019. My card was in my possession but several transactions relating messages were received on my mobile as well as on email. These transactions were not done by me and my card was safe in my custody, then how it happened. An enquiry about unauthorised transactions is required. The money which is lost or debited should be returned to me and compensation regarding these transactions for my mental and physical disturbance is also required.

Hi, i am a axis bank credit card holder. Again they transacted amount from my add on card around rs.350 for amazon prime which i was not subscribed to that.
Please refund the same amount asap to my same account. My registered mobile number is [protected]. Thank you

Contact to the above number. Already raised a complaint still i didnot get any calls from your side. Do the needful.

My name is pankaj kumavat, which opened an account at axis bank on 15th june, in which indianidas google pay axis opened the bank's account, so far no money has come in it, i have roamed all the way around google pay petty axis bank. If my money is not refunded within 2 days, then the consumer will go in cash. My upi transaction id[protected] jun payment not received

Sir i am pragyans ranjan hota mob-[protected]
Mera card no [protected] sir me february se axis customer support ko ros call karta hu. Wo mujhe dally jhut mut bolte he. Bahat behes honeke bad ak voucher vejethe or wo bi zero balance ka tha. Me 100 times call kar chuka hu.10 to 15 mail bhi send kiyahu. Wo kuchh bhi nehi karrahehe. Mujhe 6500 ka voucher milna he. Ye voucher sab buzz credit card spent par he.

Sir/Madam
I anamika Kumari, proprietor of ARN Indane installed a EDC/POS machine from axis bank having details as under :
Merchant ID : [protected]
TID ID : 33379241
LINKED AXIS BANK A/C NO.:- [protected]

I have installed the POS machine in my premises under the guideline issued by Hon'ble Prime minister for digital India and make the consumer habitual for the same.
In the month of May-2019 i have utilised the machine thrice as detailed given below:-
Date Time Amount invoice No.
06.05.19 10.14.54 20187.50 00033
06.05.19 10.45.41 2422.50 00034
06.05.19 10.46.55 8075.00 00035
Since all the transaction took place more than one month but till date the amount transferred through POS is not credited to my linked bank account. I have already approached to the concerned person and branch Manager but they are not showing interest to resolve the issue and now Mr. Rajeev Ranjan, Relationship Manager and concerned person of EDC machine is declining my call and massages. He is absolutely not fit for banking services to deal with ladies customer.
Now i am requesting you to kindly take action and revert the amount in my bank account with interest.

Dear Sir/Madam,
I am a customer of your bank.I was making an IMPS transaction today from Axis Mobile App.Buy unfortunately the amount transferred to wrong account.I made two transactions of 2Lakh each, both to wrong beneficiary.
Please find below the details of transactions:
Transaction date -21/06/2019
Remitter name: Sanjay kumar gupta
Remitter account no.- [protected]
Amount-2 Lakh+2Lakh=4Lakh
Correct Beneficiary A/c no.- [protected]
Correct Beneficiary Name:-sanjay kumar gupta
Correct IFSC code- BKID0004776

Wrongly credit account no.- [protected]
Wrongly credit Name- sanjay kumar yadav
Wrong IFS code- SBIN0001670
Transaction Reference No.1- IMPS Ref No.[protected]
Transaction Reference No.2- IMPS Ref No.[protected]
Request you to kindly reverse the amount of 4Lakh as soon as possible.
Yours Sincerely
Name- Sanjay Kumar Gupta
Account no.- [protected]
Date- 21/06/2019

Hi my name is Dipak Kumar Patel

I have an saving account in axis bank with account no [protected] & when I checked my balance Axis bank had deducted following amount stating Consolidated Charges + GST 18% on that for[protected],[protected],[protected].
Detail's are as under.
[protected]Consolidated Charges for A/c: INR 1315.00
[protected]GST @18% on Charge : INR 236.70
[protected]Consolidated Charges for A/c : INR 136.30
[protected]GST @18% on Charge : INR 24.53
[protected]Consolidated Charges for A/c : INR 500.00
[protected]GST @18% on Charge : INR 90.00

I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

Worst services is provided by axis bank to customer. I am waiting more then 45mins but nobody answered from the customer service centre.

During account opening they don't tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges.

And every month i am charged with consolidate charges.
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly

I just want to refund my money back in my account instantly & close my Axis bank account .

Dipak Kumar Patel

I want my money back in my account instantly.

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on the date's

1. ECOM PUR/GOOGLE INDIA/THANE/250119/01:51 Date- 25/01/2019 - Detect Amount -Rs.1000/-.

2. ECOM PUR/GOOGLE *PROXI/[protected]/310519/18-53 Date- 31/05/2019 Detect Amount- Rs. 85/-.

3. ECOM PUR/GOOGLE *SERVI/g.co/helppay#/060319/16:25 Date- 06/03/2019 Detect Amount- Rs.1 /-.

4. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/060319/16:26 Date- 06/03/2019 Detect Amount- Rs.799/-.

5. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/240419/12:43 Date- 24/04/2019 Detect Amount- Rs. 79/-.

6. ECOM PUR/GOOGLE *PROXI/[protected]/010519/18-53 Date- 02/05/2019 Detect Amount- Rs. 85/-.

7. ECOM PUR/GOOGLE *PROXI/g.co/helppay#/200619/09-08 Date- 20/06/2019 Detect Amount- Rs. 799/-.

Account number : [protected]

I lost inr 2848 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

I am using Axis Bank credit card.

On 16/5/2019 I purchased an item on 12 month EMI scheme.

In the card card statement received, the EMI conversion has not taken place. I called up the credit card customer cell and I was told that the purchase will be converted to EMI with 24 working hours.

But till date Axis Bank has not honoured the commitment made.

Hello sir/madam,

Account number: [protected]
Branch: Mysore

I had tried to pay of rupees 9100 to merchant through Paytm for twice times using my credit card on 14/06/2019 8:12 PM.
But transaction was failed due to Axis bank declined transaction of my credit card
but amount as been deducted from my credit card on twice time of rupees
9100 * 2 =1800.
But still amount has not been refunded .. please let me know when will be amount refunded

I went to your eluru branch for opening an sb account.
I was told a minimum balance of rs 10000 is needed .
I felt it as very high. Nevertheless i consented and gave all
documents needed for an account.
I went there on[protected] and requested that i need account and debit card activation at the earliest, on[protected] itself
like any even small bank where an account gets opened at once.
I was given a kit in which a debit card, passbook, blank, and a cheque book all are useless even now, that is as on[protected] @13:30 hrs.
You want to charge like 1st class flight, but your service is worse than pedestrian.
I saw the satisfaction with you is 38% only, no wonder.
Your so called management team @ eluru is horrible with
customers.
The useless account number is [protected].
Do you care to look into ? or simply do not care and be happy to further train your branches to be even more and more worst!

I have salary account in axis bank from my first company after coming out of company i never used that account . I told bank to close account. But they told need to come to own branch. I received every time message as your account balance is zero, Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. the told me they cant close this account unless the payment of rs. 5500/-. as per RBI guidelines bank should not charge any charges which was non operative, my account is in mulund west branch

On 21.06.2019, I have deposited Rs.10000/- in the Cash Deposit Machine at 11.52 a.m. for the Account Number no. [protected]
but amount not credited in to my account due error and problem in the Cash deposit machine.
I have given the complaint through the security of ATM immediately on 21.06.2019 and I have contacted branch on the same. But no response from the branch.

Also I request you to bear the Penal charges for the non-credit of my deposited amount in my account.

I tried to open an Axis bank ASAP account, which i guess it has been openend. However to activate it i have to setup virtual debit card pin (a 4 digit pin). I have been trying to setup that 4 digit pin for past 2 days and still no progress. Whenever i put 4 digit pin it shows 'something went wrong. please try after sometime'.

I have tried contacting axis bank customer support but they are of no help. They have been saying to wait for sometime, which is the thing that pop-up is been saying. When i tried using their mobile app, it says you already have an account with us. but not able to use any feature of axis bank because i am not able to setup that virtual debit card pin. I have tried all my laptop browsers, mobile browsers and even cleaned the caches & cookies but still no benefit of it.

It is a horrendous time that i have to axis bank with no support whatsoever. Now i feel like i dont even this account anymore and would not recommend this to anyone. Hiliarious bank and its services.

Dear Team,

Please find the attached screenshot where I have received SMS from Axis Bank regarding amount debited from my account. Same charge debited three times.
Please let me know the reason for auto debit.
Requested you to kindly check & resolve the issues, also refund the same in my account as soon as possible. Thank you.

Kindly deactivate my axis bank one assist card protection plan. My Customer ID is[protected]. I don't want to renew my account. My mail id is [protected]@gmail.com. My phone number is [protected]. Try to resolve this issue as soon as possible. Last year i have activated this service, but i think it is not that important to renew this service. Please resolve this issue at the earliest.

Thanks in advance,
Vasuki.B.S

Hello,

I Maria Roseline Rani holding savings account in axis bank since from 6yrs was happy with your service but from march till now I Have been levied consolidated charges of Rs. 500 to 700 every month, please pay back my amount to my account *********630013. And also I haven't received my new debit card which was sent to my communication address, when I call to axis back service center I don't get proper response or they are v rude and issues are unresolved

Thank you.
Roseline

My Complain number is - Complaint Number 52526934

I complaint many times but they didn't reverse my joining fees on the My Zone Credit Card. As that was life time free credit card so I complaint it. And on 18th June, Executive told me that they will reverse the joining fees in 1 working days and when I waited for 1 working day. Today I discussed with executive and he is saying it will take 5 working days. Kindly do justice with me.

They are repeating this again & again and not resolving the issue.

Please help.

Hi, I got a mail today regarding deduction of charges which is as stated

"Your A/c 198798 is debited by Rs. 118 on 19Jun19. Avbl Bal: Rs. ******. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. "

What for this charge is?? Kindly arrange for reversal, since it's not applicable.

Hope this issue will get resolved ASAP.
Regards

Anish Kumar
[protected]@gmail.com

I coll customer care but no one receive my coll and no response from customer care
A unknown transaction Debit from my credit card
Please give me full information which type of charge debit from my credit card
If my all bill paid previously then this new charge why debit from my credit...
Axis Bank totally fraud company
And totally wrost experience from Axis Bank
Debit Amount- 59.31+18%GST