Axis Bank Complaints & Reviews

Hello,
I got a multiple phone calls from axis bank one assist services and they said it was a security check about the bank account and the card details. Then they started talking about the benefits they are offering from the one assist services. After that they said about deducting rs.1899 from my account, which i did not want. So, i want to deactivate my one assist service from axis bank. Which i tried via phone to the same number that called me multiple times, but the call is not going. Whether anyone can assist me with this. I want to deactivate the one assist service and also want the money refunded.

Thank you

Rs 11926 has been credited and again debited from my saving account. so it is settled but still it is showing in my lien query which reduced my balance amount by that amount.

I had already spoken with customer care and they said 2 weeks before that it will be settled in 1 week but still the issue is same.

transaction dated 27 june 2018
deepti kumari
acc - [protected]

From June '17 to April'18, total amount of Rs. 5367/- + Tax has been deducted from my a/c as Consolided DP charges.Continous follow up has been made from my end but got no positive response from their end .Every time agaist my each mail, they generate a service request no but they have not yet returned the money to me .Even there is no contact details where I can connect to get any update about my complain.This is just rediculous that if such amount get deducted as dp charges how much profit can be earned through trading. DP a/c no 749864

Dear sir or madam

Kindly regards look into my grievance at your earliest.

After years of hard work and sacrifisea I have purchased / booked a flat in Vangaon in Dahanu. My loan, which was cleared by Icici home finance against my documents stands frozen due to low score in Civil wherein there is an Axis Bank credit card issued in a name similar to mine and with a similar Date of birth.
The unpaid amount or charge as shown is 35043 currently and is showing in CIBIL with Credit card no. -[protected]
I humbly stress the following points:
1. I have never made a credit card request with Axis bank
2. The address mentioned on the card is an unknown address and is nowhere related to mine.
3. Card is issued with drivers licence as documentation. The drivers licence clearly is not mine as can be double checked at your end.
4. I have attached my passport wherein my mother's name is mentioned which does not match the mother's name as mentioned in the credit card application details.
The above clearly stated a case of mistaken identity on the banks part.

Its been around two months i have filed a complaint in boisar branch and last Monday visit on Lamingtonroad Branch. Already 3/4 times send mail nodal.[protected]@axisbank.com, collections.[protected]@axisbank.com, vidya.[protected]@axisbank.com,

nagesh.[protected]@axisbank.com. and jagdeep.[protected]@axisbank.com but no action was taken.i am attaching my pan card cibil report passport copy driving licence copy.

Please treat this case as urgent and issue a response clearing me of this credit card and informing the same on CIBIL as well, as my family and myself are very stressed and troubled with the thought of losing out on our small dream house that we have booked.

Hoping for a quick response to my concerns,
Thanking you,
Amit Chaturvedi.
[protected]

I have cancelled my credit card on June 2017. However, I have received e-mail attaching my credit card statement on April 2018. I have immediately e-mailed it to Ms. Meeta Bissa of Axisbank Bangalore branch. Although she has not responded to me, I haven't received any further statements until July 2018. Now, I received another credit card statement on 20.07.2018 & they are asking for payment.

Hi I would like to write about my credit card bill payment. my credit card no is 45145600****5062. i received a bill amount 56069066.
this is to inform you that I am unable to pay this debt as my family is facing financial hardship .but we want to settle this in fair so that you will have the money you deserve and we can be relieved of the burden of debt.
i can pay you 20%of this amount. i shall be clearing dues in next month. more than this i cant afford with my present circumstances.
i am ready to settle this asap as i get the confirmation from your side .
i am sincerely obliged with your help regarding this matter.

thanks
ajay

Respected sir
I dr mukesh kumar; account no.[protected]
Sir i withdrawal 10000/- from axis bank ATM ; salasar bus stand sikar rajasthan
On 29/03/2018 at 4:34pm ; But sir i received only 2500/- only from ATM
Sir i complaints and contect to cusmer care many times but not satisfactory answer. They say that your transaction is successfully...
Please help sir
Thanqq sir...

From 11.10.2017

R ARUMUGAN -- [protected]

Credit card (platinum)

[protected]

Coimbatore

Tamil nadu

To

The manager customer care

Axis bank

Respected sir

During march 2015 officers from AXIS BANK Coimbatore approached me to issue CREDIT CARD for me and also I have received VISA PLATINUM CARD as given below.

ARUMUGAN—[protected]

SUDHA ---[protected] AS ADDON CARD.

At the time of card issue the officers told that unless otherwise any usage of credit card there will not be any charge. From the date of recipt of your credit I have not purchased even for a single rupee.

But after 2 years of time a phone call from the axis bank officer Mrs.thilagavathi Coimbatore RSpuram branch and told to pay the pending amount of Rs 2000.72 (two thousand rupees and 72 paise). I have explained many times to that officer that I have not used the card for any purchase and also informed her that while card issuing they told no fees will be charged.

But again and again that officer called me to pay the amount, I have explained the fact and to cancel my card. The officer told that only the way to pay the amount Rs2000.72 to cancel.

Any how I decided to pay the amount and to cancel the card.Asper the advice from the officer madam thilagavathi I have paid the amount 2001 at Coimbatore jothipuram branch but they told that the computer will accept a round amount Rs 2000 and unable to key in the paise 72.

Again I approached the madam and explained that and as per madam advice I paid an amount Rs 2000.After paid the amount of Rs 2000 as instructed by the madam i called the customer care( phone number as given by the madam [protected].)and requested to cancel my Credit card number as given above.

But upto date I have not informed whether the card cancelled or not.

Since I am poor family even though I paid Rs 2000. Without using the credit card for single rupee.

Hence kindly request you to arrange to cancle the card number as given above.

Once again kindly request to do the need to cancle the card.

Thanking you

R.ARUMUGAN [protected]

186/A26 SEVEN HOUSE LINE

SAMICHETTIPALAYAM

JOTHIPURAM POST

COIMBATORE –

TAMILNADU - 641047

I had extreme level bad experience from axis Bank, I have a salary based account since 2015 and suddenly without notification convertedd into saving account (ecs) in jan2018, and this month I kept 60000/- then also 900rupee consolidated charges deducted from my account. And again it's showing -588rupee. I asked many times to customer services why is this happening to me so they said consolidated charges and converted account in saving ecs. All time customer services kept quite and at last they said we can't refund you money, sorry sir if it's possible then we can do transfer your money back but we can't so close your account and again open zero balance account. But what should I do with my negative balance and i lost my 4200rupee. Axis Bank means horrible experience.

That I am Practicing as an advocate in Punjab and Haryana High Court Chandigarh. I bought a new Breeza Vittara new case 3-4 months back from CM motors Chandigarh, the company issued me fast Tag and charged Rs500/- for issuing FastTag and pasted on my car wind shield. That till today I never used FastTag at any toll barriers,

That today to my surprise I received a sms AT 5.30 P.M on my mobile that " DEAR CUSTOMER, thanking...

Hi axis Bank,

In 18may2018 I transfer 3300 to my canara Bank account, by mistake axis Bank not debited the amount, wrongly credited to my canara bank account, after 1month my canara bank account debited my 3300 which was wrongly credited to my account.
Now my axis Bank also lien 3300 and mention that canara bank Recovery, that amount already debited my canara bank account.
Last 1month always try to call axis Bank and they always tell difference process.1st I also contact to my home canara bank branch.they also send mail to axis Bank mention now my account is clear and no recovery of my account. I also visit to nearby axis Bank branch itpl main road, they also not agree to help me.
This 3300 is my money and I don't get recover this money since last 1month.
This is bank mistake not my mistake.
I want my money tomorrow itself in my account.

my account details
Axis Bank
Dibya Jyoti sarmah
Acc. No- [protected]..
IFS Code- UTIB0003407

Thank you
Dibya jyoti sarmah

Sir,
We have Axis bank customer more than 15 year an axis bank has provide the facility of Bhim aap (Bharat QR) from this month and Bharat QR the TID No. is 21378814. And our customer has use this facility and pay the payment of purchase bill through (Bharat QR) on 12.07.2018 of rupees 1616.00 and 126.00 dtd 12/7/18. but axis bank not settlement and credit the amount our cc account.we have manny call to concern person about this issue but no positive reply we have received.
so you are requested to kindly resolve This issue

Sunil Singh
Kendriya Bhandar
LBSNAA, MUSSOORIE
CC A/C NO [protected]

My sb a/c opened on 4 th july2018. Rs.10000 was given on 26 th june, credited to my a/c on 7th july. I have not opted for debit card.
Myself jasvant thakkar, first a/c holder, tilldate not received
internet passwords.
However, my wife, joint a/c holder, received internet passwords
but not working.Asks it is disabled and enable online with debit card, which we have not.
We both are senior citizens and submitted the forms with a cheque on 23rd june.
We opened this a/c for fixed deposit purpose.

सर म श्रीडूंगरगढ़ ब्रांच गया तो उनहो ने खाता ओपन नहीं होगा
me pass uddog aadhar th
me emitra chala ta hu or mujhe gst no ki koi jrurt nahi h
mo-[protected]
सर म श्रीडूंगरगढ़ ब्रांच गया तो उनहो ने खाता ओपन नहीं होगा
me pass uddog aadhar th
me emitra chala ta hu or mujhe gst no ki koi jrurt nahi h
mo-[protected]
dat*-19-7-18

I had made a tranction on 14/06/2018 through axis bank debit card which amount is 22408.00 deducted from my accont and credited to yatra.com account but due to any reason on 17/06/2018 I cancelled my booked transaction and my refund amount is Rs. 11, 450.00 which is given by yatra. Com to Axis Bank account and his refund ID is AOGMQC59DAYVO3 and transaction ID is[protected].
Still now I have not get my refund I called many time on your customer care toll free No. to Solve this problem I have yatra mail of refund to my Axis Bank Saving Account but amount is not credited to My Saving Account my problem is not solved and not get a verified answer that what is the problem why Axis Bank is not able to pay my Refund Money or any other reason.

Near about above one month is pass way my refund amount is not credited in my Axis Bank Saving Account No. [protected] in Name of Charu Agarwal.

So, I requested to you please take a necessary action on this and take action otherwise I will take a strict action in the form of any Govt. Guideline like as Consumer Court or Etc. I have so much tired to call on Axis Bank Toll Free No. and sending Mail to Axis Bank Now Its time to take a strict action in favour of you.
I am waiting of your response and contact as soon as possible.
19/07/2018 Charu Agarwal
[protected]
[protected]@gmail.com

Dear sir,
.my name is bharat Vaghela. I am very old customer last 10 yers. I have Axis credit card. Some fincial problem I does not pay last 2 month payment. & I agree & extramally sorry this problem & I promise I pay full payment this week. And I pay full payment now. But that day Axis dra telecalling languge is very hoppless. I think she doesn't DRA exam. Because very hoppless languge . And prsssser my family. If you don't mind but RBI guidelines dra don't discussed other person. So please check and action & call otherwise mail.. otherwise I forwarded this mail RBI complation. Please cooperate sir...

Name - Bharat Vaghela
Credit card no -7933 Ahmedabad
Mo no -. [protected]

Kindly note my debit card no ending with 8896 was wrongly blocked by customer care officer on 16.07.2018 without my permission or knowledge. I called customer care to block the card ending with no: 0031 which is linked with my savings account. But unfortunately, they have blocked another card which I am using currently using 8896 for my personal use. Could you please unblock the card number 8896 and block the card no: 0031.Please note while customer's requesting to axis bank officers for concern, kindly fulfil it with 100% satisfaction. Don't let them to get depressed by providing your output with wrong results. Due to this the customers may lose the confident in bank service and quality.

Hi,

I have made an air flight booking around a week before and amount got deducted twice but payment not successful. Trying to connect bank for refunding my money back as I have to make actual air flights booking again. I daily call to customer care and didn't received any support from them. Asked me to add documents proofing transaction which again am unable to upload on their portal due to their technical failures.

Looking for an urgent note to get it resolve ASAP. Cannot deal more on sharing same problem again and again with multiple executives over a phone. You should have a proper mailing system at least.

My complain ID"s are - [protected] and [protected]

I have requested Axis Active Band on 4th June 2018, today it is 18/07/2018 till now i didnt receive my band. They are 2 requests raised for the same.

One request 42601801 which they have closed without my concern and another request 42704546 which is still going on. Today 18/07/2018 i have been calling Axis Customer Care people from past 1.3 hrs they are disconnecting my call without any update. Vamsi the supervisor has said the amount cant be refunded and he is not aware that when i can receive my Axis Active Band and he disconnected the call.

Complete Fraud!!! Dont buy Axis Active Band

Hi,

I applied for a personal loan with axis bank, almost a month back. and it was sanctioned (signed the agreement and provided the check) 10 days back. but still the cash is not credited to my account. Now i have arranged the money from different sources, and am asking to cancel this loan through customer care they are saying they cant do it anything. I visited the nearest loan center and they also not ready to cancel it but they gave me the mobile no of sales manager and asked me to talk directly and saying that they can't cancel the loan.
If i call the sales manager she is saying your money will get credited today tomorrow like that. but not cancelling the loan. I'm very disappointed and it is very worst than government bank. Now I'm helpless to cancel (because my signed agreement copy and blank checks are with axis bank reps). person third party who applied my loan is not picking phone last week and blocked my number. My loan application number is 8464687. If somebody can see this from axis bank please help me to get rid of this issue please.