[Resolved]  Axis Bank — I am complaining about my lien amount

Address:Bangalore, Karnataka, 560048

Hi axis Bank,

In 18may2018 I transfer 3300 to my canara Bank account, by mistake axis Bank not debited the amount, wrongly credited to my canara bank account, after 1month my canara bank account debited my 3300 which was wrongly credited to my account.
Now my axis Bank also lien 3300 and mention that canara bank Recovery, that amount already debited my canara bank account.
Last 1month always try to call axis Bank and they always tell difference process.1st I also contact to my home canara bank branch.they also send mail to axis Bank mention now my account is clear and no recovery of my account. I also visit to nearby axis Bank branch itpl main road, they also not agree to help me.
This 3300 is my money and I don't get recover this money since last 1month.
This is bank mistake not my mistake.
I want my money tomorrow itself in my account.

my account details
Axis Bank
Dibya Jyoti sarmah
Acc. No- [protected]..
IFS Code- UTIB0003407

Thank you
Dibya jyoti sarmah
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Aug 22, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2018
Axis Bank Customer Care's response
Hi, we are here to help. Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
Jul 19, 2018
Updated by dibya sarmah
My contact details
Dibya jyoti sarmah
pH no- [protected]
Email- [protected]@gmail.com
Jul 19, 2018
Updated by dibya sarmah
I want to resolve my problem tomorrow itself, because I am waiting since last one month, b y tomorrow I want to release my lien amount.
I also go to nearby axis bank 3times but they don't help me.
Jul 19, 2018
Updated by dibya sarmah
It's a bank mistake. Not my mistake.
If my lien amount is not release by tomorrow then I am going to complain against Axis bank.
Thank you
Verified Support
Jul 21, 2018
Axis Bank Customer Care's response
Hi, we have taken up your concern with our relevant team and will get back to you within 48 working hours. Sorry for the trouble. Regards Team Axis Bank.
Complaint comments 

Comments

Poor customer service provided by axis bank, i remove my salary account to axis Bank, I am waiting for 1month of money realised but now only my money on lien
Axis Bank Customer Care's response, Jul 20, 2018
Verified Support
Hi, we are here to help. Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
Ðîbÿà Jÿøţì Särmåh's reply, Jul 20, 2018
My Contact No- 8638142417
My email id- dibyajsarmah3@gmail.com
Ðîbÿà Jÿøţì Särmåh's reply, Jul 20, 2018
i want to solve my problem today, because i am waiting last one month
Ðîbÿà Jÿøţì Särmåh's reply, Jul 20, 2018
In 18may2018 I transfer 3300 to my canara Bank account, by mistake axis Bank not debited the amount, wrongly credited to my canara bank account, after 1month my canara bank account debited my 3300 which was wrongly credited to my account.
Now my axis Bank also lien 3300 and mention that canara bank Recovery, that amount already debited my canara bank account.
Last 1month always try to call axis Bank and they always tell difference process.1st I also contact to my home canara bank branch.they also send mail to axis Bank mention now my account is clear and no recovery of my account. I also visit to nearby axis Bank branch itpl main road, they also not agree to help me.
This 3300 is my money and I don't get recover this money since last 1month.
This is bank mistake not my mistake.
I want my money tomorrow itself in my account.

my account details
Axis Bank
Dibya Jyoti sarmah
Acc. No- [protected]..
IFS Code- UTIB0003407

Thank you
Dibya jyoti sarmah
why you people couldnt solve my problm, i face the problem last one month.it is my money only,
Axis Bank Customer Care's response, Jul 20, 2018
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
My Contact No- [protected]
My email id- [protected]@gmail.com
If i am not getting my money cleard i will be posting this to all websites and will be taking this to consumer court soon
Axis Bank Customer Care's response, Jul 21, 2018
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Regards, Team Axis Bank
Axis Bank Customer Care's response, Jul 24, 2018
Verified Support
Hi, Sorry for the trouble. As per service request number 43349426 we wish to inform you that corrective action has been taken and issue has been resolved. Regards, Team Axis Bank.

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