[Resolved] Axis Bank — service deactivation | |
I received a call from axis bank yesterday they told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u. I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks.. Was this information helpful? | |
Sep 20, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Aug 20, 2018 Axis Bank Customer Care's response Hi, we are here to help ! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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 4 Comments | |
Comments
My Axis savings account debited with Rs. 1899 under one assist activate. I kindly request you to deactivate the one assist that has been activate as soon as possible. Will be available if further deatails required from your side.
Registration number: 5071580
Thank you and looking forward for positive response.
Registration number: 5071580
Thank you and looking forward for positive response.
Axis Bank Customer Care's response, Aug 27, 2018
Verified Support
Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
My axis credit card. Deducted rs 1649 for cpp member ship card protection they call ed told my credit card plan and took un known reason please refund my amount.And remove cpp protection .
Cpp member id ia.4967219.
Cpp member id ia.4967219.
Axis Bank Customer Care's response, Aug 27, 2018
Verified Support
Hi, Request you to refer the ink https://bit.ly/2L3PdBe to share your concern regarding a credit card. Regards, Team Axis Bank.
Dear Customer,
We wish to confirm to you that your membership no. IA4967219 has been cancelled on 25/08/2018 as per your request. The refund of the membership fee is in process and will reflect in your payment account within 6 working days from the cancellation date.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan.
Assuring you of our best services at all times.
Regards,
CPP Team
We wish to confirm to you that your membership no. IA4967219 has been cancelled on 25/08/2018 as per your request. The refund of the membership fee is in process and will reflect in your payment account within 6 working days from the cancellation date.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan.
Assuring you of our best services at all times.
Regards,
CPP Team
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards,
CPP Team