[Resolved]  Axis Bank — transaction of rs. 4000 doesn't reflect in receiver account - highly disappointed with the services

Address:

122001

Dear sir,

I am axis user a/c no [protected] since 3 years but after 3 years i can say this is worst bank i have ever seen. Followings are the complaints:

1. I have done a transaction on 22dec 2018 through imt (Instant money transfer) and got a reference id[protected], but the person was not able to withdraw the amount as whenever he is trying to tack out the money he is getting a message that 'transaction has been canceled" even i have checked that the transaction was cancelled but still i didnt find any solution. I have called multiple times to axis bank but every time customer care person told me different process to follow. I don't understand why this structure is so complicated??? If internet banking and otp is there then why the other person has to go to atm??

2. I have applied for axis bank credit card which was free for lifetime. I got message from axis bank that auto debit system is set up with your axis bank credit card. I don't understand when i have not raised any request for this then why i got such kind of msgs. Without any credit card how these guys can be made auto debit linked to my account.

I am really pissed off with their services. If my problem will not resolve. I will shut down my account with axis bank.

Please help me in this matter, and resolve the problem i would be thankful to you.