[Resolved]  Bag It Today — Order Not Received/Refund

Address:Aizawl, Mizoram

Sir, I have place order on 24th January, 2014 at www.bagittoday.com order no. 33587864 when I cheked the status of my order it was mark as Processing, when i enquire about my order through tele-conversation and email, they made diferrent excuse and I was told that money will be refunded since they can not process my order. But nothing came into my bank account till today nor product in hand. Status of my order is still processing in their website. If anyone want to checked type this number 33587864 in http://www.bagittoday.com/faces/jsp/trackOrder.jsp?catalogueID=2
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Aug 14, 2020
Complaint marked as Resolved 
Feb 14, 2014
Updated by tetea
If you really try, you can reach me at anytime. I can also talk to your customer care number everyday. Your company also can called me when they are in need of money... Even retention desk call me on 8th February, 2014. Don't lie to me anymore...
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Dear Sir,

We would like to inform you that we have tried to contact you many times on your number [protected] but the number were not reachable we request you to provide us the suitable time and the contact number through that enable us to resolve the concern.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Shekhar Kumar
Online Support (Bag it today)
I am alway talking to you assistance and they told me so many excuse. I think you din't even try to contact me while i can talk to your phone number[protected]. Last Saturday i.e. 8th February 2014, I recived called from [protected] and I was told that money will be refunded in my account... how can you say you cannot contact me??? I don't believe it!!! You can call me 10:00 am - 10:00 PM anytime.

Look here is your email froma retention department: Dear Mr.Sailo,

This is with reference to your complaint registered with us for refund against your order id:-
33587864
We sincere apologize for the inconvenience caused to you.

As per our Tele-conversation held with you on
[protected],
we would like to inform you that we are forwarding your refund request
to the concerned department and we are trying to resolve this concern as
soon as possible.

Kindly allow us 7 to 8 working days so that we can resolve your concern as per your satisfaction.

Please feel free to get back to us for any further assistance.

Assuring you the best possible services always

Thanks & Regards,
Renuka
Retention Desk

Bagit Today Team

How can you say you cannot contact me!!! I think you cheated me... I will go to Comsumer Forum/Court and Even FIR may be filed. I am not happy at all with your cheating company
I dont't think you could not call me. I recieved a call from retention department on 8th February, 2014 (Saturday) Phone Number is[protected] and I was told that money will be refunded within 7-8 days. But nothing came... If you really try my number you can reach me anytime. I even recived email from your retention dept. how can you say that you cannot contact me. I think you are cheating me and I am not happy with your servie. I called customer care everyday and they make so many exucuse. But, I don't trust anymore and I will try to do what I can do. Here you can read a fake promied email from you...retention [protected]@bagittoday.com Feb 8 (6 days ago)to me Dear Mr.Sailo, This is with reference to your complaint registered with us for refund against your order id:[protected]We sincere apologize for the inconvenience caused to you.As per our Tele-conversation held with you on[protected], we would like to inform you that we are forwarding your refund requestto the concerned department and we are trying to resolve this concern assoon as possible.Kindly allow us 7 to 8 working days so that we can resolve your concern as per your satisfaction.Please feel free to get back to us for any further assistance.Assuring you the best possible services alwaysThanks & Regards, RenukaRetention DeskBagit Today Team
Dear Sir,

We would like to inform you that as per our record your amount has been credited into your bank account dated on Feb 26, 2014 3:18 PM.

We request you to check and confirm us the same. Hence your complaints stand close here.


For any further query or assistance, please feel free to write us on [protected]@bagittoday.com


Thanks & Regards,
Shekhar Kumar
Onlinesupport(Bagittoday)
Received in full. Thankyou

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