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Bajaj Allianz Complaints & Reviews

3.9
Updated: Feb 15, 2026
Complaints 2230
Resolved
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Bajaj Allianz reviews & complaints page 12

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N
Nilo Deka
Aug 11, 2021
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Release my policy money

Address: Town-sarthebari Dist-Barpeta state-Assam pin-781307

Dear Sir,

On August 31 st, 2013, I had opened a Life Insurance Policy in Bajaj Allianz. My policy number is [protected] and till present date, i have paid 3 premium stands clear for this policy. Due to some financial issues at my personal end, I am compelled to surrender this policy because I will not be able to manage this policy and moreover, I will have handsome amount of money which I will be able to use for handling the...
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Nilo Deka
Aug 10, 2021
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Surrender my life insurance policy

Address: Town-sarthebari, Dist-Barpeta, state-Assam,pin-781307

To,

The General Manager
Bajaj Allianz,

Sub: Surrendering LIC Policy No-[protected]

Dear Sir,

On August 31 st, 2013, I had opened a Life Insurance Policy in Bajaj Allianz. My LIC policy number is [protected] and till present date, i have paid 3 premium stands clear for this policy. Due to some financial issues at my personal end, I am compelled to surrender this policy because...
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Amazingly Nimisha
Aug 7, 2021
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Address: A1, Block-C, Aashirwad Nagar, Near Anushree Vatika, Shobhagpura, Udaipur(raj.)

I filed a claim against my insurance on Iphone XR. Which was filed on 8th October 2020 and as per the company’s T&C it was to be resolved in 28 working days and it is already 7th August 2021 and I already submitted all the documents online and also hard copy. And when I called them today, they told it is closed.
Bajaj Allianz customer support has been notified about the posted complaint.
Hi Nimisha,

We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

We have registered your complaint with Reference No. BA - 1568, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
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    ptvincent1
    Aug 2, 2021
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    The agent who visited promised me 12 to 15 % annual return on my investment and told me that I need to only pay once and I paid 1.5 lakhs. But almost after one year, i checked the fund and noted that instead of getting a return, my fund value became about 1 lakh. Straight away loss of 50k. Its a huge loss for me over a period of 1 yr.

    Upon contacting the company I was told to continue to pay Rs. 1.5 lakh per year for another 6 years and that i will get better return.

    This is utter cheating. Why should I continue to loose 50 K per year?
    Please do not fall prey to such cheating.
    Bajaj Allianz customer support has been notified about the posted complaint.
    Hi,

    sorry for the inconvenience. Please share your contact details and policy number along with your email address, and we will get back to you shortly.

    Regards,
    Bajaj Allianz Life Insurance Team
    Dear Pankaj,

    we regret the inconvenience caused. Kindly share your policy number and email address so that we can assist you better.

    Regards,
    Bajaj Allianz Life Insurance Team
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      S
      SOURAV BHUTRA
      Jul 31, 2021
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      Address: 18, no rabindra sarani poddar court gate no 3 room no b 4 5th floor

      My internet is not working and it is a very poor connection and your person is not receiving the phone contionus calling
      Bajaj Allianz customer support has been notified about the posted complaint.
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        R
        rakhi dayal
        Jul 24, 2021
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        I worked in bajaj allianz in august 2017. now i am working in hdfc bank ltd. while mapping of irda with my code it showing enforce pan number. now i want delink my pan card from bajaj allianz.
        name rakhi
        email [protected]@gmail.com
        pan no CHYPR3625P
        insurer type non life
        agency code BAG[protected]
        Bajaj Allianz customer support has been notified about the posted complaint.
        Dear Rakhi,

        We've made a note of your concern. Please share your contact number & agency code via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

        We have registered your complaint with Reference No. BA - 1541, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

        Caringly Yours,
        Bajaj Allianz General Insurance
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          B
          BusyEmployee
          Jul 21, 2021
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          My sister, an NRI, initially purchased a Health Care policy and an Extra Care policy from Bagic in 2012 and has subsequently renewed both each year. We have not made any claim under either policy. The renewal notice for both policies is sent via email every year. This year, we received no renewal notice for the Health Care policy (due March 2021). When we received the renewal notice for the EC policy (May 2021), we remembered that renewal premium also needs to be paid for the HC policy. So we reached out to the company, who now insists that a new proposal form and no claims form need to be submitted before the HC policy can be renewed. This is outright cheating on their part, because the delay in renewal was their fault and not the customer's. Why should we have to fill a new proposal form? Is this the company's way of ensuring long-term customers dont avail of continuity benefits? The CEO and Head of Customer Service have refused to reply to emails. On Facebook, we are assured the matter will be looked into but for two months, nobody has done anything. We want the policy renewed without the need to fill a new proposal, and with full continuity benefits
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2021
          Bajaj Allianz Customer Care's response
          Hi,

          We are sorry for the trouble you've faced. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

          We have registered your complaint with Reference No. BA - 1533, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

          Caringly Yours,
          Bajaj Allianz General Insurance
          Aug 18, 2021
          Updated by BusyEmployee
          Hello,

          What email address do I contact you at?

          I tried "[protected]@bajajallianz.co.in" but the emails keep bouncing back
          Aug 18, 2021
          Updated by BusyEmployee
          How do I email you?
          Aug 20, 2021
          Updated by BusyEmployee
          What is your correct email address?
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            S
            syamkumar poduri
            Jul 20, 2021
            Resolved
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            Resolved

            PF amount

            Address: pune

            I was an ex employee of Bajaj Allianz life isurance.. I worked as a Asst Sales Manager from 06.07.2006 to 03.11.2007.. my PF account no is MH/34020/021218.. and my emp code: 86234.. I have submitted and sent the relevant documents through DTDC.. but till date i have not received any communication on this, , please do the needful at the earlierst...
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            D
            dush1consdushdushdush123
            Jul 19, 2021
            Resolved
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            Resolved

            Address: Plot. No. B.540,phase 2, Vanasthalipuram- 500070

            Have done a payment of ₹2800/- for for renewal of my scooter 2 wheeler insurance policy via Paytm. I paid it through Bajaj Allianz Caringly Yours. My amount was deducted but haven't received the confirmation of the policy renewal and amount was Deducted from my paytm wallet. Kindly do needful ASAP. I need the refund.

            Policy number: 0G[protected]-00011132.

            Paytm number: [protected].

            Vehicle number: TS 07 FH 7106
            We would like to inform you that, as confirmed by the merchant BILLDESKutil your transaction under order IPT[protected] was successful from our end. We would request you to kindly contact the merchant BILLDESKutil customer care team for the order confirmation.

            In case, BILLDESKutil denies the transaction/Payment, kindly share the consent mail with us from the merchant end against the failure transaction.
            Aug 21, 2021
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Verified Support
            Jul 20, 2021
            Bajaj Allianz Customer Care's response
            Hi,

            We’ve made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in.

            We have registered your complaint with Reference No. BA - 1524, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

            Caringly Yours,
            Bajaj Allianz General Insurance
            Verified Support
            Jul 21, 2021
            Bajaj Allianz Customer Care's response
            Hi, we've emailed you sharing the necessary information with regards to your concern. Please check the same. Thank you.
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              D
              dev000001
              Jul 16, 2021
              Resolved
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              Resolved

              My first party motor insurance expired on 26/05/2021. I have made a payment of Rs. 1055 on 21/05/2021 to renew the policy. I have contacted customer care several time but of no use. I have submitted every sort of information they needed. I have also mailed my RC along with filled up Digital Customer Form on their request but till now don't get my updated policy yet. Such a hopeless company. Payment details are given below-

              Payment Details-
              Proposal number[protected]
              Receipt number[protected]

              SR ID: 3100675 / 3106925
              Jul 20, 2021
              Complaint marked as Resolved 
              The issue is resolved as I have received the renewal copy today. Thanks to Dhananjay
              Bajaj Allianz customer support has been notified about the posted complaint.
              Verified Support
              Jul 19, 2021
              Bajaj Allianz Customer Care's response
              Hi,

              We’ve made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in.

              We have registered your complaint with Reference No. BA - 1519, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

              Caringly Yours,
              Bajaj Allianz General Insurance
              Verified Support
              Jul 21, 2021
              Bajaj Allianz Customer Care's response
              Hi. we are glad that your issue has been resolved and thank you for confirming the same. Have a great day ahead & stay safe
              Verified Support
              Jul 21, 2021
              Bajaj Allianz Customer Care's response
              The soft copy of your policy has been emailed to you. Thank you for your support and have a great week ahead!
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                A
                Ayaz Batada
                Jul 16, 2021
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                Address: 13, golden duplex

                Most Pathetic Service
                I logged complaint for AC cooling, it was major gas leakage issue, for which firstly the technician took 6 days to come and after that on the visit they say that they don't have cooling coil they complain in Panasonic and now they are nt coming from 2 days
                If they don't have equipment they complain to company and they are saying now it will take 1 month more
                Bajaj Allianz customer support has been notified about the posted complaint.
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                  S
                  sidkake
                  Jul 13, 2021
                  Resolved
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                  Resolved

                  Dear sir
                  I had got my car insurance done through Bajaj which covers third party till 01 nov 2021. Till date that it’s not updated on MParivahan because of which I am facing problems with RTO and a challaan for no insurance .My Veh number is UP80EU5757.I have spoken to customer care executives, they are clueless about things .I am tired of receiving system generated replies and service id from your group, till date solution has not been provided . It appears to be the most fraudulent insurance company as I have mailed to everyone up the channel yet not even a single representative has contacted me.This leaves me with no other option but to seek legal help against your company.
                  Regards
                  Aug 16, 2021
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 13, 2021
                  Bajaj Allianz Customer Care's response
                  Hi,

                  We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                  We have registered your complaint with Reference No. BA - 1515, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
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                    S
                    syamkumar poduri
                    Jul 12, 2021
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                    Address: pune

                    I was ex.Employee Of Bajaj Allainz Life ins. Co. Ltd. and worked as Asst.
                    Sales Manager in this Company with emp codes 86942) .I resigned the organization for better caree growth in the month of November' 2008

                    I have sent all the documents related to PF withdraw the amount through DTDCcourier Consignment No; H[protected] please let me know the TAT and also whether it has been processed to PF office. I did not receiv any communication.

                    Kindly check this particular detials and revert me as soon as possiible.

                    Regards
                    Syamkumar.P

                    Syamkumar.P
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Jul 12, 2021
                    Updated by syamkumar poduri
                    hereby iam attaching my letter
                    Jul 12, 2021
                    Updated by syamkumar poduri
                    covering letter
                    also read it as empcode;86234

                    Jul 20, 2021
                    Updated by syamkumar poduri
                    not received any update on this.. please do the needful
                    not received any communication as of date.. please do the needful
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                      A
                      ABDUL SALAM NAGARUR
                      from Hyderabad, Telangana
                      Jul 6, 2021
                      Resolved
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                      Resolved

                      Address: Bajaj Allianz Life Insurance Company LimitedBajaj Allianz House, 5th Floor,B Wing, Airport Road,Yerawada, Pune,Maharashtra - 411006

                      Bajaj Allianz Life Insurance policy [protected]
                      Company cancelled the policy with my request in the month February. And my money was also setteled. Everything completed.
                      Now without my permission without my concern they reactivated it. And the painful thing is they initiated e mandate of 10000 Rupees. This is completely cheating and misusing of e mandate.
                      Please cancel the E mandate request and cancel the Bajaj policy.
                      Sep 11, 2021
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Jul 06, 2021
                      Updated by ABDUL SALAM NAGARUR
                      To keep your LifeGoals on track, premium of Rs 10000 for Bajaj Allianz Life policy [protected] will be debited on 09-Jul from your SBI eMandate account. Please maintain sufficient funds.

                      Misuse of e mandate.
                      Verified Support
                      Aug 03, 2021
                      Bajaj Allianz Customer Care's response
                      Dear Abdul,

                      we regret the inconvenience caused. We have forwarded your concern to our team. They will connect with you at the earliest.

                      Regards,
                      Bajaj Allianz Life Insurance Team
                      Aug 11, 2021
                      Updated by ABDUL SALAM NAGARUR
                      Just now they confirmed that my policy cancelled. Thank you consumer complaints . Thank you social media.

                      Verified Support
                      Aug 11, 2021
                      Bajaj Allianz Customer Care's response
                      Dear Abdul,

                      We believe our team has reached out to you via email and updated the current status. Thanks!

                      Regards,
                      Bajaj Allianz Life Insurance Team
                      Please issue NOC certificate for E mandate also.
                      Still they haven't deleted my account.
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                        K
                        krungsree
                        Jul 5, 2021
                        Resolved
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                        Resolved

                        Purchased a bike insurance. The insurance was never registered on the vahaan portal as mandated by government. When I tried to find out I realised they have erroneously entered my registration number. After making atleast 50 calls and 40 mails, they have still not been able to resolve my issue. Pathetic insurance company
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Hi,

                        We've made a note of your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                        We have registered your complaint with Reference No. BA - 1512, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                        Caringly Yours,
                        Bajaj Allianz General Insurance
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                          N
                          Neelaksh1316
                          Jul 2, 2021
                          Resolved
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                          Resolved

                          Address: 104, Haripriya, Vasant Kamal Vihar, Warje, Pune 411058

                          Claim Amount was approved On 15th May 2021 and still not received claim amount

                          claim status is changing from MEDICAL ASSESMENT (Investigation) to QALITY REVIEW again and again after approving claim Amount Of 24, 678/- (Twenty Four Thousand Six Hundred Seventy Eight Only) on 15th May 2021. Every day calling at customer care, mailed to all authorized persons at all levels.. but no response from them.

                          Please Do Needful as early as possible.

                          Thanking You.
                          Jul 13, 2021
                          Complaint marked as Resolved 
                          Thank You So Much My Complaint Solved through this platform in very Quick time... Otherwise the company staffs were playing like football to me... Nobody Was responding at all upper level staffs... BAJAJ ALLIANZ HEALTH POLICY is worst in the market... Denied Cashless claim for no reason and after submitting for Reimbursement they approved Amount of claim in short time but after that they were only changing Status of claim for more than two months. This Was my 2nd Experience with company... 1st Experience was So Horrible in my Life... If I Have to discuss here it will take minimum 5 to 6 Pages... Thank You So Much...
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Jul 02, 2021
                          Updated by Neelaksh1316
                          PFA

                          Jul 02, 2021
                          Updated by Neelaksh1316
                          My claim no OC[protected]-00001254 & policy No. OG[protected]-00002125

                          New Policy Number (Renewed[protected][protected]-00
                          Verified Support
                          Jul 05, 2021
                          Bajaj Allianz Customer Care's response
                          Hi,

                          We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                          We have registered your complaint with Reference No. BA - 1511, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                          Caringly Yours,
                          Bajaj Allianz General Insurance
                          Verified Support
                          Jul 06, 2021
                          Bajaj Allianz Customer Care's response
                          Hi, The necessary updates with regards to your claim have been sent to you via email. Kindly check the same. Thank you.
                          Jul 13, 2021
                          Updated by Neelaksh1316
                          Thank You So Much
                          Verified Support
                          Jul 15, 2021
                          Bajaj Allianz Customer Care's response
                          We are glad that your issue has been resolved and thank you for confirming the same. We assure you of a better experience going forward.
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                            R
                            Rakshitm
                            Jun 26, 2021
                            Resolved
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                            Resolved

                            I paid my policy premium for Bajaj Allianz insurance through Paytm wallet. The money has been deducted from my Paytm account but Bajaj Allianz is saying that payment failed
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2021
                            Bajaj Allianz Customer Care's response
                            Hi,

                            We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                            We have registered your complaint with Reference No. BA - 1510, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                            Caringly Yours,
                            Bajaj Allianz General Insurance
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                              Pandeyvinay
                              Jun 26, 2021
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                              Address: Village Khairi patti, Sujawalpur

                              Dear sir /mam
                              Still not remove my PAN No from
                              IRDA Portal Please do needful

                              I am selected in Bandhan bank Ltd.but due to my PAN No.DGHPP5935F is showing PAN LOOKUP PORTAL company not allow for joining.
                              I need this job please arrange to remove my PAN No DGHPP5935F from IRDA PAN LOOCUP PORTAL otherwise i miss this Golden opportunity.
                              Please help me I was Resigned from Bajaj allianz life insurance company agent Code [protected] and Code AD[protected] resignation letter attached along with this mail.
                              Please resolve my querie.

                              Regard's
                              Vinay pandey
                              PAN No DGHPP5935F
                              Agent Code No-[protected]
                              CONTECT NO. [protected]
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Jun 28, 2021
                              Updated by Pandeyvinay
                              Dear sir /mam
                              You forwarded our email to the wrong company.
                              Please chek it and forword to Bajaj allianz life insurance company.

                              Regards
                              Vinay pandey
                              Pan no. DGHPP5935F
                              Verified Support
                              Jun 28, 2021
                              Bajaj Allianz Customer Care's response
                              Dear Vinay,

                              we regret the inconvenience caused. We have forwarded your concern to our team. They will look into this on priority.

                              Regards,
                              Bajaj Allianz Life Insurance
                              Jul 05, 2021
                              Updated by Pandeyvinay
                              Dear sir/mam
                              Please remove my Agent Code as soon as possible.
                              Regards
                              Vinay pandey
                              Mo. No.-[protected]
                              Pan no. -DGHPP5935F
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                                A
                                Ananthi Shankar
                                Jun 24, 2021
                                Resolved
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                                Resolved

                                Address: 6-10-53 pillaiyar koil st sambavarvadakarai 627856

                                Actually they are compelling customer to purchase cpp asset care along with product I wish to cancel from my side I tried customer care to resolve my issue but no response they are not available to answer my call again and again recorded message only I heard very bad and worst experience by bajaj Finserv my cpp asset care number 446BEWHB391962 my membership number is AS0835784 kindly attend my call and cancel this as early as possible
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Jun 24, 2021
                                Updated by Ananthi Shankar
                                Actually they are compelling customer to purchase cpp asset care along with product I wish to cancel from my side I tried customer care to resolve my issue but no response they are not available to answer my call again and again recorded message only I heard very bad and worst experience by bajaj Finserv my cpp asset care number 446BEWHB391962 my membership number is AS0835784 kindly attend my call and cancel this as early as possible
                                Dear Customer,

                                We wish to inform you that your CPP membership AS0835784 has already been cancelled on 29/06/2021 as per the request received from Bajaj Finance

                                Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

                                Regards,

                                CPP Team
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                                  S
                                  Srihari K
                                  Jun 6, 2021
                                  Resolved
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                                  Resolved

                                  Duplicate policy was genarated during the renewal of my car insurance.
                                  Called them through the customer care on 05th of Feb 2021. The duplicate policy was cancelled immediately. The refund is still being processed. Whenever i call them, there is no proper update. Have called them close to 100 times to get the status, and there is no process. They claim that it is different team working on it and they can't get in touch with them. If people working at bajaj allianz customer care can't contact them, then how can i?

                                  In Feb they said they will process the refund in a week.
                                  In March i realised that the refund is not processed and i called them.
                                  They said, since they don't have my bank details. They were not able to process my refund. I have provided them the details. Now they are telling that the refund is processed on 18th of Feb. I responded to them with my bank statements and now they are telling that they will process the request again.
                                  I've been waiting for this request from 5th of Feb 2021(4 months).

                                  Below are two policy numbers generated:
                                  OG[protected]-00096011,
                                  OG[protected]-00094400

                                  SRIDs:
                                  1423065
                                  1499139

                                  Refund Request no :
                                  1200462

                                  Request No: 02611892
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2021
                                  Bajaj Allianz Customer Care's response
                                  Hi Srihari,

                                  We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                                  We have registered your complaint with Reference No. BA - 1509, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                  Caringly Yours,
                                  Bajaj Allianz General Insurance
                                  Verified Support
                                  Jun 23, 2021
                                  Bajaj Allianz Customer Care's response
                                  Hi Srihari, we have sent an email to you with an update on your refund status. Trust that this addresses your concern. Thank you and have a nice day ahead!
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