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Bajaj Allianz Complaints & Reviews

3.9
Updated: Sep 15, 2026
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Bajaj Allianz reviews & complaints page 12

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A
Ashwin3773
from Palakkad, Kerala
Dec 16, 2021
Resolved
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Resolved

My BAJAJ ALLIANZ Motor Insurance Policy number is OG[protected]-00000379. This was paid on 17th October 2021. As informed by Maruti Suzuki Insurance Broking, I decided to renew the Motor insurance with Maruti Suzuki Insurance Broking as it is really cheaper and has a difference of 4K in the insurance amount when compared with the amount that was paid with Bajaj Allianz. So I renewed my policy and paid the insurance amount with Maruti Suzuki Insurance Broking on 26th October 2021 and thereby requested Bajaj Allianz to cancel the insurance which was paid at first citing the whole reason. An acknowledgment from BAJAJ Allianz along with the ticket number 04591242 was received on 28th October 2021 asking me to share the alternate copy of insurance that was paid with Maruti. Even after the alternate copy was first shared with their Customer representative Mrs. Pranitha via their Whatsapp customer service there was no response after a week or so. So I tried connecting with their customer representative again on 9th November and enquired the reason which they reasoned as the alternate copy of pdf is not yet shared they can't initiate the request. Again I was patient and shared the same via email to their customer service email address. But there was no response after a week [16th November 2021] and I called the customer service again and they were saying the below-highlighted part each time when they were dialed on phone " I will highlight this issue to the next level. Please wait for another 48 hrs for cancellation and after which it will take 7days for the amount to get refunded to your bank account". The ticket number was 4832433. Then I waited for a few more days till 25th November when I again raised a complaint on the same. The complaint number is 04832433. The last day I followed up with the customer service team was on 12th December 2021 and they asked me to wait for another 48hrs which I agreed as I have already waited for more than one and a half month just for canceling a motor insurance policy and initiating a refund.
So as a customer I would like to express my strong discontent and hatred towards a reputed brand like Bajaj as I don't see them applying their motto anywhere in their business. As a consumer, I thought of sharing this experience with you all. This might help you to avoid a huge mistake while dealing with BAJAJ ALLIANZ. I am not sure when are they going to canceI the policy and when I am going to get the refund.
I have attached a few email evidence for your kind reference.
This is my contact number [protected].
Feb 2, 2022
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2021
Bajaj Allianz Customer Care's response
Dear Ashwin,

We've made a note of your concern. Please share your Email ID at [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

We have registered your complaint with Reference No. BA - 1844, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Verified Support
Dec 30, 2021
Bajaj Allianz Customer Care's response
Hi, we've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
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    R
    Rahuljos
    Dec 14, 2021
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    I have received email from Pine labs to renew my motor insurance and I paid 8027 Rs. Money did not reach to Bajaj Allianz and my policy on not renewed. Is this a fraud?
    Bajaj Allianz customer support has been notified about the posted complaint.
    Dear Rahul,

    We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

    We have registered your complaint with Reference No. BA - 1839, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

    Caringly Yours,
    Bajaj Allianz General Insurance
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      M
      Mohammed Arman Khan
      Dec 12, 2021
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      Address: VENUS AUTO MOBILE ,FIROZABAD

      Up83ax1909 splendor plus motorcycle meet an accident and all the damage parts exept silensor is only covered in insurence as per company...Plz solve my issue by giving me silensor under insurence/////

      thanks
      arman khan
      [protected]
      Bajaj Allianz customer support has been notified about the posted complaint.
      Hi,

      We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

      We have registered your complaint with Reference No. BA - 1826, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

      Caringly Yours,
      Bajaj Allianz General Insurance
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        S
        Shobhit041
        from Jabalpur, Madhya Pradesh
        Dec 12, 2021
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        To
        Bajaj Finserv

        Date[protected]

        Subject - To know the reason o[censored]nnecessary charges deducted from my account.

        Hi !!! I'm Shobhit Sharma from Jabalpur (Madhya Pradesh) . There are Three loans going on the name of my father SHAILENDRA SHARMA . On account of this death on April 26 we had settled all the three loan on JULY 15 and have the NOC of it .

        But Despite of that Some charges amounted 295 had been deducted 5 TIMES FROM SEPTEMBER 15 - 17 from my account no.
        [protected]. I had already visited near by center of Bajaj Finance manytimes but they are not cooperating with us .I am attaching the NOC of all the loans which had me going on As well as the account statement.

        The mobile number from which the loans are going is ([protected])

        I hope you see to our problems and come up with a solution as soon as possible

        Yours sincerely
        SHOBHIT SHARMA
        Bajaj Allianz customer support has been notified about the posted complaint.
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          C
          chetanbairagi
          Dec 6, 2021
          Resolved
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          Resolved

          Address: jaipur

          Dear sir,

          I send lots of mail to ICICI bank and Bajaj Allianz care. but not resolve
          my issue. i register Auto debit mandate account to sbi from icici on dated 4 june 2021. also mail to icici from close my account ( during covid
          pandemic) . in this period i pay my emi premium manually from sbi . because of auto debit to sbi is not work.
          after that i join my company back to oman. and activate my icici nri
          account again ( i mail to icici and activate again )

          in the November i start first transaction my salary to icici . after 3-4 days on dated 12 Nov 2021 Debited 590 rupees on 17 times (590x17=10030) without any notification by icici bank. message or mail . i keep this amount for maintain MAB .

          for changing my account to sbi on 4 june 2021 i attached a screen shoot.
          this is may be Bajaj allianze system or server mistake if not changed mandate account on dated 4 june. this is not my fault. i again try on October 2021 that time changed mandate account to sbi. customer care exicutive also unable to solve why not changed before by website.

          Bajaj allianz higher management also aware from my issue but not answering anything .

          Mr Tapan singhel (CEO), customer care executive : trpti kakade, ashish gupta, ketki kerkar priyanka gajbhiv etc replying me same answer .

          only rounding email and give me SRN number not solved my issue till date. i got SR Number : 98131682, 98000649, 98083001, 4972511 etc

          Thanks and regards,
          chetan bairagi
          Jan 14, 2022
          Complaint marked as Resolved 
          Bajaj Allianz customer support has been notified about the posted complaint.
          Verified Support
          Dec 14, 2021
          Bajaj Allianz Customer Care's response
          Dear Chetan,

          we have noted your concern and forwarded it to our team. They will connect with you at the earliest.

          Regards,
          Bajaj Allianz Life Insurance
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            C
            chandrasekher das
            from Delhi, Delhi
            Dec 6, 2021
            Resolved
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            Resolved

            I did claim for my brother who lost his life due to covid and with all formality now company is not providing full settlement.

            They are saying that due date was 3rd may 2021 for that claim but from may first our total family was suffering with covid.. and after 2 month means on 17th june my brother expired.. and he is doing work from home and after all lockdown and situation get well his wife managed to go to Bangalore work location of his husband then we got all documents and proceeded the last premium also..

            Now company is not considering this ..
            Where is the issue of my brother.
            He is paying all premium in tym but due to covid he is unable to pay and after this lose we paid as discussed with customer care with fine..

            I need total amount any how 2000000.. other wise i will go to court.. this is totally unacceptable..
            Jan 11, 2022
            Complaint marked as Resolved 
            Bajaj Allianz customer support has been notified about the posted complaint.
            Verified Support
            Dec 09, 2021
            Bajaj Allianz Customer Care's response
            Dear Sir,

            We believe that your case has been addressed as per our company policy and we are discontinuing this thread.

            Regards,
            Bajaj Allianz Life Insurance
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              B
              Boraleu7
              from Solapur, Maharashtra
              Dec 5, 2021
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              Address: Korwali tal mohol dis solapur

              Dear team
              Please cancel my POSP Liscienc my pan reflacting POSP Liscienc so cancel this Liscienc and update me
              Bajaj Allianz customer support has been notified about the posted complaint.
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                F
                faisal rahmani
                from Noida, Uttar Pradesh
                Dec 2, 2021
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                They have transferred 12.80 lakh into my account while your executive gave wrong information that amount will be in Experia porta and in future i can withdraw the amount if I will have requirement.

                I already transferred 12.90 lakh into experia portal and want to close the account but Now they are saying the account can not be closed and there is a force close charge and annual charges are there.
                Bajaj Allianz customer support has been notified about the posted complaint.
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                  S
                  shubh1998
                  from Shamli, Uttar Pradesh
                  Dec 2, 2021
                  Resolved
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                  Resolved

                  Address: Kandhla, Kandhla

                  Dear sir
                  I hade a policy of bajaj Allianz 29 of nov i make a payment via paytm wallet 3190 rs my payment successful by paytm wallet to billdesk but Bajaj Allianz sent mail to me and say payment not received tho bajaj so please i request to you chek my payment status of 3190 and refund my payment as a soon
                  Jan 7, 2022
                  Complaint marked as Resolved 
                  Bajaj Allianz customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 02, 2021
                  Bajaj Allianz Customer Care's response
                  Hi,

                  We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                  We have registered your complaint with Reference No. BA - 1768, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                  Caringly Yours,
                  Bajaj Allianz General Insurance
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                    N
                    Neelaksh1316
                    Nov 29, 2021
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                    Address: 104, Haripriya vasant kamal Vihar, warje, Pune 58

                    My Claim Number :[protected]P

                    Why My Cashless is denied as always???
                    Bajaj Allianz customer support has been notified about the posted complaint.
                    Dear Neelaksh,

                    We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                    We have registered your complaint with Reference No. BA - 1752, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                    Caringly Yours,
                    Bajaj Allianz General Insurance
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                      J
                      jaganniwas1
                      from Gurugram, Haryana
                      Nov 27, 2021
                      Resolved
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                      Resolved

                      Address: E-61A, Vipul World, Sector-48, Gurgaon

                      Dear sir

                      I gave my car to Prem Motor Gurgaon for repair under Insurance claim. But the person who inspected car who has not respond properly. I am pursuing my case since[protected].

                      I am totally handicapped without car and I am unable to attend the office and other business work.

                      I want to approve the claim as soon as possible. I have received the claim approval. The main part of car damaged by accident has not been considered. I have save life myself and my family. your representative wants that your life should be damaged then only insurance can be claimed.

                      On[protected], I will take my car or will be repaired myself. The bill be submitted to you along with personal loss due to delay in approval of insurance claim and half part approval of claim. I need to be approved all parts and main cause part of accident.

                      Please get it approved for all parts of the car inspected by another representative.
                      Jan 10, 2022
                      Complaint marked as Resolved 
                      Bajaj Allianz customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 29, 2021
                      Bajaj Allianz Customer Care's response
                      Dear Jagan,

                      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                      We have registered your complaint with Reference No. BA - 1481, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                      Caringly Yours,
                      Bajaj Allianz General Insurance
                      Verified Support
                      Nov 29, 2021
                      Bajaj Allianz Customer Care's response
                      Dear Jagan,

                      We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                      We have registered your complaint with Reference No. BA - 1735, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                      Caringly Yours,
                      Bajaj Allianz General Insurance
                      Verified Support
                      Dec 02, 2021
                      Bajaj Allianz Customer Care's response
                      Hi, We've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.
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                        S
                        Sachin721
                        from Mumbai, Maharashtra
                        Nov 27, 2021
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                        I have raised a request for ownership transfer for my policy and even after 90 days they have not taken any action on that. Now someone has hit my car from back.
                        Still they are not even reply to our emails.
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Dear Sachin,

                        We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                        We have registered your complaint with Reference No. BA - 1734, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                        Caringly Yours,
                        Bajaj Allianz General Insurance
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                          H
                          H. Sanduja
                          from Sonipat, Haryana
                          Nov 22, 2021
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                          Address: 1303/8, Rishi Nagar, Sonipat, Haryana, 131001

                          Dear Sir,

                          I met with an accident on 18/10/21 at 8:45am. In this accident my car is hit from front as well as back side. Insurance company executive who inspected my car, only approved back damage. for front damage is not approving.

                          Explanation is given that Your accident is not relating with damage. I am not satisfied with this explanation. I request him for what is criterion for how you judge the accidental damage which is not clarified by him.

                          My insurance policy no. is OG[protected]-00126940
                          Policy type is zero depreciation.
                          Policy time period 17-Oct-2021 to 16-Oct-2022

                          I have a policy of bajaj allianz from lat 3 years which is also zero depreciation. In last 3 years, i don't claim for a single time. Today when i face this situation, now insurance company is explaining that this damage not relate with accident.

                          I am looking for your kind support to resolve this matter. I hope you will resolve this issue as soon as.

                          I have submit a complain on this portal on 28/10/21.
                          still i am not getting any support from their side. i request you to intervene in this matter.

                          Thanks & Regards
                          Hemant
                          [protected]
                          hemant.[protected]@gmail.com
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Dear Hemant,

                          We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

                          We have registered your complaint with Reference No. BA - 1717, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                          Caringly Yours,
                          Bajaj Allianz General Insurance
                          Dear Hemant,

                          We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.

                          We have registered your complaint with Reference No. BA - 1717, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                          Caringly Yours,
                          Bajaj Allianz General Insurance
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                            K
                            Kaustubhkb9
                            Nov 22, 2021
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                            I would request you to kindly get these pigs removed from behind cafe Peter sakore nagar viman nagar as they are creating a lot of ruckus and filth in that area making it difficult for the people around .
                            Thank you
                            Bajaj Allianz customer support has been notified about the posted complaint.
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                              H
                              hanuman gunwal
                              Nov 5, 2021
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                              Dear Sir/Madam,
                              I, Hanuman Singh Gunwal, a senior citizen rather on the right side of 75 yrs submit as under for your kind and sympathetic consideration :
                              1. That I normally stay at Emaar Palm Gardens, Sector 83, Gurgaon (Hr.).
                              2. That my ancestral village is Dholera about 15 km from Narnaul town ( District HQ of District Mohindergarh, Haryana).
                              3. That on Aug.19, 2021 I went to my village for giving Rakhi gifts to my sisters and daughters.
                              4. That on Aug. 20, 2021 I went to village Mohanpur near to Kanina town Distt Mohindergarh where one of my daughters is married .When I was returning to Narnaul I met with an accident near to village Koka which is about 10 kms from Kanina town. The accident was so severe that I was totally baffled and puzzled as what to do.
                              5. That with the help of onlookers I some how contacted a Crane owner who brought the car to Ring Road Honda Sector 18, Gurgaon on Aug..21, 2021.Since then my car is lying at Ring Road Honda pending any directions from Bajaj Allianz, the insurer of the car. The insurance company has got the damaged car surveyed by two surveyors. The surveyors have most probably recommended CTL (constructive total loss) for the damaged vehicle.
                              6. That more than one month has elapsed since the case was referred to the insurance company and I am yet to hear any positive development from their side. Being a senior citizen I may not be able to pursue the case so vigorously.
                              7. That I request you to please help me to avoid this harassment at the hands of the company.
                              I have emailed to various authorities but all in vain.
                              Thanks & regards,
                              Yours faithfully,
                              Hanuman Singh Gunwal
                              [protected]@gmail.com
                              Mob. [protected]
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Hi Hanuman,

                              We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                              We have registered your complaint with Reference No. BA - 1632, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                              Caringly Yours,
                              Bajaj Allianz General Insurance
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                                R
                                Rittick Banerjee
                                Nov 2, 2021
                                Resolved
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                                Resolved

                                Address: New town eco space bajaj Allianz office

                                I Rittick Banerjee gave interview under bajaj Allianz and got selected and put my documents to further process for the examination of IRDA but I at last I opted out due to some personal problems my urn no is - ABLI[protected] kindly cancel my registration I haven't selected my exam slot neither I accepted any offer letter kindly look into the matter. This is not a complaint I just want to cancel my registration so that I don't have any future problems with any other insurance company if I work
                                Dec 10, 2021
                                Complaint marked as Resolved 
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 03, 2021
                                Bajaj Allianz Customer Care's response
                                Dear Rittick,

                                We regret the inconvenience caused. Kindly share your contact number and email id so that we can assist you better.

                                Regards,
                                Bajaj Allianz Life Insurance
                                Nov 04, 2021
                                Updated by Rittick Banerjee
                                My contact number is [protected] and email id is [protected]
                                Nov 04, 2021
                                Updated by Rittick Banerjee
                                Sorry my email id is- [protected]@gmailmcom
                                Verified Support
                                Nov 09, 2021
                                Bajaj Allianz Customer Care's response
                                Dear Rittick,

                                thank you for sharing your details. Our team will connect with you soon.

                                Regards,
                                Bajaj Allianz Life Insurance
                                My contact number is [protected] and email id is [protected]@gmail.com
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                                  H
                                  H. Sanduja
                                  from Sonipat, Haryana
                                  Oct 28, 2021
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                                  Address: 1303/8, Rishi Nagar, Sonipat, Haryana -131001

                                  Dear Sir,

                                  I met with an accident on 18/10/21 at 8:45am. In this accident my car is hit from front as well as back side. Insurance company executive who inspected my car, only approved back damage. for front damage is not approving.

                                  Explanation is given that Your accident is not relating with damage. I am not satisfied with this explanation. I request him for what is criterion for how you judge the accidental damage which is not clarified by him.

                                  My insurance policy no. is OG[protected]-00126940
                                  Policy type is zero depreciation.
                                  Policy time period 17-Oct-2021 to 16-Oct-2022

                                  I have a policy of bajaj allianz from lat 3 years which is also zero depreciation. In last 3 years, i don't claim for a single time. Today when i face this situation, now insurance company is explaining that this damage not relate with accident.

                                  I am looking for your kind support to resolve this matter. I hope you will resolve this issue as soon as.

                                  Thanks & Regards
                                  Hemant
                                  Bajaj Allianz customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 28, 2021
                                  Bajaj Allianz Customer Care's response
                                  Hi Hemant,

                                  We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

                                  We have registered your complaint with Reference No. BA - 1643, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

                                  Caringly Yours,
                                  Bajaj Allianz General Insurance.
                                  Nov 09, 2021
                                  Updated by H. Sanduja
                                  my email id hemant.[protected]@gmail.com
                                  mob no. is [protected]
                                  My email id is hemant.[protected]@gmail.com
                                  mob no. : [protected]

                                  i request you to please support as soon as. it is very uncomfortable for me to run damage car.
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                                    P
                                    ptvincent1
                                    Oct 9, 2021
                                    Resolved
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                                    Resolved

                                    Providing wrong information and trapping customers by Bajaj Allianz

                                    Ref. No Policy No. [protected]
                                    Sub : Providing wrong information and trapping customers by Bajaj Allianz

                                    Ref. No Policy No. [protected]

                                    Product Unique identification no. 116L142V01

                                    Dear Sir,

                                    Shri Sujit Saw from your company approached me and insisted for taking the above policy and I took the policy under the condition that

                                    a) I do not have to pay further and It is a onetime payment.

                                    b) The investment delivers at least 12 to 16 % interest

                                    But after making the payment I waited for one year and was shocked when I noticed that

                                    a) The fund value has reduced from 1.5 lakhs to about 1 lakh

                                    b) I was asked by another employee of the company that I need to pay Rs. 1.5 lakhs for another period of 7 years. But there is no explanation for the huge loss I had incurred in a short period of ONE YEAR and further I have to incur more LOSSES. WHO WILL INVETS TO GAIN LOSSES.

                                    I already lost 1.5 lakh and do not wish to loose further

                                    I am very much annoyed with such type of attitude of the company wherein hapless investors are trapped and lured under the guise of attractive wordings, “Future Wealth Gain”, the investor does not know that the wealth gain is for the company and agents, not for investors

                                    Please note that the fund value has drastically reduced and that further instead of getting 12.5% to 16 % gain, I was straight away loosing 50k, i.e straight away loss of 50%.

                                    Please do stop cheating by your company and looting hapless investors. Please return me money under this and other policy which is attached herewith.
                                    Nov 29, 2021
                                    Complaint marked as Resolved 
                                    Bajaj Allianz customer support has been notified about the posted complaint.
                                    Oct 09, 2021
                                    Updated by ptvincent1
                                    Further employees from Bajaj are calling asking to pay the premium or else there will be consequences like credit rating etc.
                                    Verified Support
                                    Oct 27, 2021
                                    Bajaj Allianz Customer Care's response
                                    Hi Vincent,

                                    we have noted your concern and forwarded it to our team. They will connect with you shortly.

                                    Regards,
                                    Bajaj Allianz Life Insurance Team
                                    Verified Support
                                    Oct 28, 2021
                                    Bajaj Allianz Customer Care's response
                                    Dear Sir,

                                    We believe that your case has been addressed as per our company policy and we are discontinuing this thread.

                                    Regards,
                                    Bajaj Allianz Life Insurance Team
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                                      nik2021
                                      Oct 4, 2021
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                                      Address: Mumbai

                                      I had taken a Sony TV on EMI as there were some offers on 2011 world cup only on EMI. And that was from Bajaj Alliaz.

                                      And since then I keep getting few calls every week. I'm not interested in taking any loan. Period. Stop harassing me. Its unnecessary stress that they are creating. I can't keep explaining each and every tellicallers that please remove my number from your database. I do not need a loan. And they call from different numbers all the time, i can't keep marked all numbers as block listed. Will fill my phone book with such numbers.

                                      One of their executive asked for money to remove my number from their database.

                                      Don't know how the system works in India, Where the customer are treated like this. Please remove my number from your database [protected].
                                      Bajaj Allianz customer support has been notified about the posted complaint.
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                                        Bach D
                                        Sep 29, 2021
                                        Resolved
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                                        Resolved

                                        Regarding a policy#[protected] transaction of 6000 INR on 17.04.2021 with authorization no#160829 and the amount was claimed by Bajaj Allianz Life Insurance Pune as per Indusind bank Credit card statement. Bajaj Allianz denied about such transaction and they rejected complaint raised with them for reversal of 6000 INR. The complaint was raised through emailing to bajaj allianz customer care. Indusind bank customer care confirmed the Bajaj Allianz was claimed the amount.

                                        The email subject along with case ID details is as below.
                                        Bajaj Allianz Life Insurance Service Request id 95491414 for Generate Receipt - Online has been rejected (Case ID:[protected]Case ID:[protected]

                                        Complaint raised with IRDA# IRDAI token number[protected]
                                        Oct 5, 2021
                                        Complaint marked as Resolved 
                                        BAJAJ ALLIANZ CONTACTED ME ONLY AFTER RAISING COMPLAINT THROUGH https://www.consumercomplaints.in/. THE CUSTOMER SERVICE IS NOT AT ALL GOOD. THE DAY I RAISED A COMPLANIT THROUGH https://www.consumercomplaints.in/, BAJAJ ALLIANZ CONTACTED ME. I WAS SEARCHING FOR AN INFO FOR LAST 6 MONTHS, BUT NO ONE FROM BAJAJ ALLIANZ HELPED ME. I WOULD RECOMMEND STAY AWAY FROM BAJAJ ALLIANZ, HDFC LIFE IS 100% GENUINE AND BEST IN THE MARKET.
                                        Bajaj Allianz customer support has been notified about the posted complaint.
                                        Sep 29, 2021
                                        Updated by Bach D
                                        I submitted my original Indusind credit card statement with Bajaj Allianz which is showing there was transaction on 17.04.2021 of 6000 INR and merchant is Bajaj Allianz Life Pune. The amount got debited from my indusind bank credit card. I got confirmation from Indusind bank, Bajaj Allianz Life Pune only claimed the amount, so the 6000 INR was not a dispute transaction and the amount not credited back to my account. Bajaj Allianz collected all relevant information and after that without explaining anything to me, they simply denied to reverse the amount back to my account. I raised several case ID with them, but no action was taken. I mentioned all case ID along with this complaint and also I raised complaint with IRDA. Still issue is not resolved.

                                        Verified Support
                                        Sep 29, 2021
                                        Bajaj Allianz Customer Care's response
                                        Hi,

                                        we have noted your concern and forwarded it to our team. They will connect with shortly.

                                        Regards,
                                        Bajaj Allianz Life Insurance Team
                                        Verified Support
                                        Sep 30, 2021
                                        Bajaj Allianz Customer Care's response
                                        Hi,

                                        We believe our team has reached out to you via email and updated the current status. Thanks!

                                        Regards,
                                        Bajaj Allianz Life Insurance Team
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