Dear Sir,
This is to bring to your notice that I had done one policy to Bajaj Allianz Life Insurance Co. Ltd. In December 2017 and till December 2019, made invest my yearly premium INR 49900 (Policy No. [protected]). As per PURE STOCK FUND ULIF02721/07/06PURESTKFUN116, account Value INR 153115.84 as on 09 October 2020. As discussed Mr. Amit Kumar Patra (Divisional Operation Head, Malda Branch, West Bengal) as well as myself went to the Bajaj Allianz Life Insurance Co. Ltd., Malda Branch, West Bengal that they have denied to me provide loan, although am is eligible alteast 75% (approx. INR 1, 14, 800.00) of the invested amount till date which great displeasure to me, which was discussed earlier. I think, would be – a lower requested loan amount; the possibility of a consignor. Furthermore, they informed me that my premium has been due since December 2018, although I have the premium receipt of 2018 as well as 2019 which was collected from Bajaj Allianz Life Insurance Co. Ltd. At present situation as COVID-19 pandemic is outbreaks in India from couple of months and have lost my job. Presently have no source of income. Looking at the present circumstances, it looks like that this would go on for as long as my father doesn’t recover as keeping unwell from quite some time now, the duration of which the doctor is unable to predict, but he insist have to go through my father medication a properly as scheduled. My parents needs me there as I am the only breadwinner at home and the only person to take care of them in a better way.
But, ashamed, the situation really is deteriorated day by day. For your ready reference, please find the attached for the premium receipt 2018, 2019 and Account Value INR 153115.84 as on 09 October 2020 which has been provided by Bajaj Allianz alongwith bond paper of the said policy.
I thank you for taking out time to read my request. I hope you will consider my situation and take a decision in my favour. I really felt glad and honoured at the same if you accept my request
Looking forward for your reply. Thanking in anticipation.
Yours sincerely
Alok Kumar Pal.
[protected]@gmail.com
Aug 7, 2021
Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2020
Bajaj Allianz Customer Care's response Dear Alok,
we regret the inconvenience caused. We have forwarded your concern to our team. They will connect with you at the earliest.
Regards,
Bajaj Allianz Life Insurance Team
We've made a note of your concern. Please share your contact & policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.
We have registered your complaint with Reference No. BA - 1496, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.
Caringly Yours,
Bajaj Allianz General Insurance