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Bajaj Allianz Complaints & Reviews

3.9
Updated: Nov 28, 2025
Complaints 2222
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Bajaj Allianz reviews & complaints page 16

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B
Biswajit Hazra
from Kolkata, West Bengal
May 8, 2020
Resolved
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Resolved

Address: 26/3 P K ROY

Dear
Bajaj allianz general insurance company ltd

Bajaj allianz two wheeler insurance, ' most frustrating insurance services provider company. I don't know the other services/products of this company, but i can say by using one service that they are not serving well how about other,
I can't trust them further more.

I do not get policy paper after 4days of payments.
Proposal number[protected]
Tranjuction number 12471119
Receipt number[protected]

Worst service providers,
What should i do now kindly suggest.
A. Should i take refund of my money and took insurance to other companies
B. Should i take legal action against their services and inconvenience what i am getting.

Am asking every day and every day call center guys are telling me that it will be send in the evening but unfortunately that the policy have not received yet,

Bajaj allianz call and discuss same issue with me. I already communicating from last four days to your customers care number but don't gets solution yet,

Please serve better and make people / customers happy. Please

Biswajit hazra
[protected]@gmail.com
M-[protected]
+1 photos
Aug 12, 2021
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
May 13, 2020
Bajaj Allianz Customer Care's response
Hi Biswajit,

We have received your concern via Facebook and have responded to it. Rest assured that our representative will soon get in touch with you for further assistance.

Caringly Yours,
Bajaj Allianz General Insurance
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    P
    Puneet_boxing
    May 8, 2020
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    Hello, I am Puneet Kumar having Employee Code BA10510 in Bajaj Allianz Staffing Solutions Limited, left job in Nov. 16.
    I am unable to find my UAN No. even with the help of PAN and Aadhar No. To claim the amount of EPF, kindly send my UAN No. and last paid salaryslip.
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      D
      Deepak786ajmer Ajmer
      May 4, 2020
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      Address: Begum Bazaar

      Please help me immediately or i will do socide after long time getting i am talking this desision please help me bajaj finance and indian overseas bank begum bazaar branch they both are playing game and not supported me in lockdown period please help me your emi outstanding of rs.1, 750 against lan 4000cdez187864 will be presented in 1-3 working days. Keep your a/c sufficiently funded. Bfl
      Bajaj Allianz customer support has been notified about the posted complaint.
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        T
        TKashyap
        May 3, 2020
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        Address: 182/1st floor, pocket D-12 sector-7 Rohini Delhi.

        Hi i can try to renew the insurance of my honda activa 5g, unfortunately there is showing some error in between and my payment was done and the insurance copy didn't get and nothing showing on the screen. How is get it done plz let me know and send me the copy of insurance because i get the notification there is showing which i also attach with this mail, plz revert me as soon as possible.!!
        +1 photos
        Bajaj Allianz customer support has been notified about the posted complaint.
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          M
          Munmun1
          Apr 28, 2020
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          Address: Pune

          My policy number is [protected].I have paid the premium on 20/04/2020.The amount has got deducted from my Hdfc bank account.But Bajaj Allianz is saying that they have not received the payment.
          I have paid 6600/- for the policy.

          Please help me.please see the attached document for your reference.
          +1 photos
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            V
            Vashishtha Yadav
            Apr 23, 2020
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            Address: Deoria(UP)

            Respected Sir,
            I am ex employee of BALIC (BASS) COMPANY. I leave this company on December 2012. My employee no. was BL03220. Kindly send my PF NO. & PF withdrawl form on my email ID [protected]@gmail.com

            Thanks & Regards:
            Vashishth Muni Yadav
            Ex Employee
            Designation CSR
            Emp.Code BL03220
            Cont. No. [[protected]]
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              N
              Nidheesh Kp
              Apr 22, 2020
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              I got cheated by bajaj allianz employee when taking car insurance

              Their employee said me i have to pay only 1000rs to claim and he sent me proposal for same.. But for payment link he added 2500rs voluntary excess. So i got to pay 2500+1000rs when claiming my insurance. I want bajaj to refund my money and take action against employee

              Emoloyee details:

              Mohit sharma

              Employee i'd - 31443

              Executive – web sales

              [protected]/[protected]

              My insurance:

              Policy no:og[protected]-00000733

              Till now i didn't got my refund. This happened 18 days ago. I have initiated complaint in national consumer helpline against this company. Hope they will take appropriate action

              My contact number 7oi223o725
              Bajaj Allianz customer support has been notified about the posted complaint.
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                A
                Ashish kumar silayach
                Apr 21, 2020
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                Address: Bajaj Allianz House, Airport Road, Yerawada, Pune - 411006, Maharashtra

                I pay my monthly premium of 6000 at 13 March 2020 12:31 p.m. this amount not goes to to Bajaj aliens and note refund me I want refund this amount in my bank account this transaction ID is P2003131231186291907869
                +3 photos
                Apr 21, 2020
                Updated by Ashish kumar silayach
                I pay my monthly premium of 6000 at 13 March 2020 12:31 p.m. this amount not goes to to Bajaj aliens and note refund me I want refund this amount in my bank account this transaction ID is P2003131231186291907869

                transaction related
                transaction related
                transaction related

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                  G
                  Gopabandhu Senapati
                  Apr 14, 2020
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                  Dear sir I Gopabandhu Senapati, my pf no is MH/34020/051057.how can withdraw my pf online.
                  Thanks &Regds
                  Gopabandhu Senapati
                  [protected]
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                    G
                    Gopabandhu Senapati
                    Apr 14, 2020
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                    Dear sir
                    I Gopabandhu Senapati worked in bajaj dmc jharsughda branch, in 2008 can't withdraw my pf kindly advice me how can withdraw my pf

                    Thanks & Regds
                    Gopabandhu Senapati
                    Mob-[protected]
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                      V
                      Vashishtha Yadav
                      Apr 10, 2020
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                      Address: Bajaj Allianz stopping solution private limited Maharashtra Pune

                      Respected Sir/mam,

                      I am ex employee of BALIC (BASS) COMPANY. I leave this company on December 2012. My employee no. was BL03220. Kindly send my PF NO. & PF withdrawl form on my email ID [protected]@gmail.com

                      Thanks & Regards:
                      Vashishth Muni Yadav
                      Ex Employee
                      Designation CSR
                      Emp.Code BL03220
                      Cont. No.[protected]
                      Apr 10, 2020
                      Updated by Vashishtha Yadav
                      Respected Sir/mam,

                      I am ex employee of BALIC (BASS) COMPANY. I leave this company on December 2012. My employee no. was BL03220. Kindly send my PF NO. & PF withdrawl form on my email ID [protected]@gmail.com

                      Thanks & Regards:
                      Vashishth Muni Yadav
                      Ex Employee
                      Designation CSR
                      Emp.Code BL03220
                      Cont. No.[protected]
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                        R
                        R Lonkar
                        Apr 7, 2020
                        Resolved
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                        Resolved

                        I don't understand, why there is no contact number to track the claim?

                        I stopped my policy due to financial reasons after lock-in period but i am still not able to track it! I spoke to their customer care and it has been almost 23 days now and there is track of it.

                        The documents were received by them on 13th march itself. I am not sure if i should even suggest this sarve saral suraksha plan to my cousin who was willing to get it.

                        Still awaiting reply from bajaj on this!

                        Policy no. [protected]
                        May 11, 2020
                        Complaint marked as Resolved 
                        After a lot of email exchange and phone calls, we got it resolved!
                        Bajaj Allianz customer support has been notified about the posted complaint.
                        Apr 07, 2020
                        Updated by R Lonkar
                        And they tell you to courier documents tp some K. Suresh in TCS Chennai.. why??
                        Verified Support
                        Apr 08, 2020
                        Bajaj Allianz Customer Care's response
                        Dear Lonkar,

                        We hear you and would like to give you the best experience. Kindly provide us your email id and we will have someone from our team to assist you.

                        Regards,
                        Bajaj Allianz Life Insurance Team.
                        Apr 08, 2020
                        Updated by R Lonkar
                        Please email on [protected]@gmail.com

                        Awaiting reply on the same.
                        Apr 15, 2020
                        Updated by R Lonkar
                        More than a month i have processed the request. Its been 30 days Bajaj has received the documents but there is no single acknowledgement email. No further communication.

                        Whenever i call their customer care, i get the same old reply, that my request has been forwarded to the concerned department.
                        Before they sending request, i have already sent my own request and STILL AWAITING REPLY!!
                        I am fed up of 48hrs update. Its been 1, 032 hours(43 days) now I don't see any updates. So far you have just asked me for my documents 120 hours (5 days) back which I had submitted with you 1032 hours (43 days) ago. So pathetic company, at the time of dealing, you treat us like God, and at the time we ask for our money you treat us like beggars. Your process of buying a policy is automated, but if I had to surrender, I have to write a physical note send it via post. Seriously, which age are you living in? While creating policy you take the same documents' scan copy that works for you but if someone wants to cancel or surrender policy you want a physical copy of it. 
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                          D
                          Debamay
                          Apr 1, 2020
                          Resolved
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                          Resolved

                          Address: Avadhpuri, 302, Vadodara, Gujarat, 390002

                          Name: debamay gangopadhyay
                          Emp. No..: 81639
                          P. F.. No: mh/34020/014891
                          Position: sales manager
                          Location: vadodra

                          Kindly help me to get my pf as i could not reach out to bajaj allianz any hr people.
                          Regards
                          Debamay gangopadhyay
                          Ex employee bajaj allianz life insurance
                          [protected]
                          +1 photos
                          May 10, 2020
                          Complaint marked as Resolved 
                          Bajaj Allianz customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 07, 2020
                          Bajaj Allianz Customer Care's response
                          Dear Debamay,

                          Thank you for getting in touch with us.
                          We have shared your details with our team. They will work further on the reported issue,
                          and the concerned person from our team will contact you at the earliest.

                          Regards,
                          Bajaj Allianz Life Insurance Team
                          Name: Gopi Naik
                          Emp. No..: 176518
                          Universal P. F.. No:[protected]
                          Position: Executive Sales Manager
                          Location: m1d Madgaon-Goa
                          Email: [protected]@gmail.com
                          Mob:[protected]

                          Kindly help me to get my PF as i could not reach out to any Bajaj Allianz HR Executive

                          Your quick action will be highly appreciated.

                          Thanks and
                          Regards,
                          Gopi Naik
                          Ex employee Bajaj Allianz life Insurance

                          pf claim - Comment #3796413 - Image #0
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                            S
                            sam00876
                            Mar 31, 2020
                            Resolved
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                            Resolved

                            Address: AXIS BANK OLD PANVEL, Raigad, Maharashtra, 410206

                            On 10/05/2019 i made payment of inr 50000 against my policy in bajaj allianz. Bajaj allianz routed me to citrus payment gateway and payment made against my policy number-[protected].

                            Now when i checked with them they are telling they did not received the payment. My account number is [protected] axis bank old panvel and my transaction number is inb/[protected]/citrus payment solutions pvt ltd. Please resolve.
                            May 8, 2020
                            Complaint marked as Resolved 
                            Bajaj Allianz customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 07, 2020
                            Bajaj Allianz Customer Care's response
                            Dear Sam,

                            We hear you and would like to give you the best experience. Kindly provide us your Email id and we will have someone from our team to assist you.

                            Regards,
                            Bajaj Allianz Life Insurance Team.
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                              K
                              K L vadhwani
                              from Betul, Madhya Pradesh
                              Mar 28, 2020
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                              With reference my ulip account no [protected], which was running, force fully
                              Closed & amount credited to my sb account without intimation to me and without my consent which is highly objectionable, which causes me a loss of rs 25000/ unnecessarily due to their this act.
                              Looking to this either refund me rs 25000/ or continue my account with them till maturity.
                              K l vadhwani
                              [protected]
                              [protected]
                              Bajaj Allianz customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 07, 2020
                              Bajaj Allianz Customer Care's response
                              Dear Vadhwani,

                              We hear you and would like to give you the best experience. Kindly share with us your email id and we will have someone from our team to assist you.

                              Regards,
                              Bajaj Allianz Life Insurance Team.
                              Apr 07, 2020
                              Updated by K L vadhwani
                              My mail id is
                              [protected]@yahoo.in
                              RMN [protected]
                              [protected]
                              Aug 28, 2020
                              Updated by K L vadhwani
                              No response is rec'd till time.
                              To,
                              Bajaj Allianz,
                              My mail id is,
                              [protected]@yahoo.in

                              Kindly note that my family is your customers since December 2006, but your this activity has broken our heart.
                              K L VADHWANi
                              [protected](RMN)
                              [protected]
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                                R
                                rajeev gaurav
                                Mar 27, 2020
                                Resolved
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                                Resolved

                                Address: hajipur, Vaishali, Bihar, 844101

                                I have made a online payment of rs -8564 /- on 15 march 2020 to bajaj allianz life insurance policy renewal thru google payi (Tech process solution ltd. Payment gateway)

                                The money has been deduct from my account but it has not been received to the payee's (Bajaj allianz life insurance) nor me.

                                I would request you to kindly refund the amount to me as soon as possible.
                                +1 photos
                                May 10, 2020
                                Complaint marked as Resolved 
                                amount revert in my bank a/c
                                Bajaj Allianz customer support has been notified about the posted complaint.
                                Mar 27, 2020
                                Updated by rajeev gaurav
                                also bank statement attached

                                Verified Support
                                Apr 07, 2020
                                Bajaj Allianz Customer Care's response
                                Dear Rajeev,

                                We’ve noted your complaint and have shared it with the concerned team. To resolve your issue at the earliest, we need to know your email id and policy number. Please provide us for quicker assistance.

                                Regards,
                                Bajaj Allianz Life Insurance Team.
                                Apr 07, 2020
                                Updated by rajeev gaurav
                                my policy no[protected] [protected]
                                policy holder name ----- MR RAJEEV GAURAV
                                my email id[protected] hzp.[protected]@gmail.com
                                May 10, 2020
                                Updated by rajeev gaurav
                                resolved
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                                  S
                                  Sachin Awana
                                  from Kichha, Uttarakhand
                                  Mar 27, 2020
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                                  motor insurance not renewed but money deducted

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  My policy number is og[protected]-00002461. I tried to renew this policy on 25th march 2020 through caring yours app, but my money from bank was deducted and policy was not renewed, the app showed error message that you cannot renew this policy. They are not picking my calls when calling customer care. This clearly a fraud they are doing in these difficult times....
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                                  P
                                  priyankagoel
                                  from Bengaluru, Karnataka
                                  Mar 26, 2020
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                                  Address: 208011

                                  Posting the complaint again as i didn't get right email id on my other complaint reference no. Ba - 1513.
                                  Bajaj responded with email id that shows as [protected]@bajajallianz.co.in. Please call at my number [protected] to share the correct email id
                                  Bajaj allianz has cheated senior citizens and looted money. They are completely unethical and can go to any limits in cheating their customers and rejecting claims.
                                  We have been paying high premium for our old aged parents from last 2 years and 10 months. At the time of purchasing the policy, we did what all they asked us to do in terms of medical test and they issued policy excluding diabetes (As existing) for 3 years.
                                  Later on my mother got lungs infection issue and she got into icu, we submitted the claim and everything changed.
                                  Insurer didn't approve it immediately and we started paying money we owe to hospital. After aggressive follow up with insurer, it got into quality review and investigations. Later on they denied saying patient has existing disease and was not disclosed at the time of policy purchase.
                                  Those 2 days were difficult as we were dealing with our mother situation and still paying the cash from our pocket.

                                  They put all the numbers incorrectly while denying the claim about hypertension as existing since 20 years, copd and ckd since 5 years.
                                  As a matter of fact, there was no history of hypertension with patient and neither copd and ckd when she took the policy.
                                  When we spoke to tpa/hospital, they also confirmed they never gave those numbers.

                                  My concerns:
                                  1) why did they issue policy and did not do appropriate medical tests if they think their numbers are correct?
                                  2) where is the proof showing these diseases exist since 20 or 5 years?
                                  3) now when we are only 2 months away from completing 3 years and be eligible for any pre-existing disease also, bajaj allianz is now voiding the policy and forfeiting all premium paid.
                                  Where are those customer representative or sales agents calls who give big promises while issuing policy as if insurer cares for people. I don’t expect any emotional support but i expect companies to be ethical in what they do.
                                  It's completely a misstatement of the facts by bajaj allianz and i will be taking it to the next level.
                                  This is a total cheat on us and we want justice as soon as possible.
                                  People take policy for their ease during their difficult times. After being regular and paying high premium continuously, now is the time to pay back. But bajaj allianz created all possible trouble during the needs
                                  Bajaj Allianz customer support has been notified about the posted complaint.
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                                    P
                                    priyankagoel
                                    from Bengaluru, Karnataka
                                    Mar 26, 2020
                                    Resolved
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                                    Resolved

                                    Address: 208011

                                    Posting the complaint again as i didn't get right email id on my other complaint reference no. Ba - 1513.
                                    Bajaj responded with email id that shows as [protected]@bajajallianz.co.in. Please call at my number [protected] to share the correct email id
                                    Bajaj allianz has cheated senior citizens and looted money. They are completely unethical and can go to any limits in cheating their customers and rejecting claims.
                                    We have been paying high premium for our old aged parents from last 2 years and 10 months. At the time of purchasing the policy, we did what all they asked us to do in terms of medical test and they issued policy excluding diabetes (As existing) for 3 years.
                                    Later on my mother got lungs infection issue and she got into icu, we submitted the claim and everything changed.
                                    Insurer didn't approve it immediately and we started paying money we owe to hospital. After aggressive follow up with insurer, it got into quality review and investigations. Later on they denied saying patient has existing disease and was not disclosed at the time of policy purchase.
                                    Those 2 days were difficult as we were dealing with our mother situation and still paying the cash from our pocket.

                                    They put all the numbers incorrectly while denying the claim about hypertension as existing since 20 years, copd and ckd since 5 years.
                                    As a matter of fact, there was no history of hypertension with patient and neither copd and ckd when she took the policy.
                                    When we spoke to tpa/hospital, they also confirmed they never gave those numbers.

                                    My concerns:
                                    1) why did they issue policy and did not do appropriate medical tests if they think their numbers are correct?
                                    2) where is the proof showing these diseases exist since 20 or 5 years?
                                    3) now when we are only 2 months away from completing 3 years and be eligible for any pre-existing disease also, bajaj allianz is now voiding the policy and forfeiting all premium paid.
                                    Where are those customer representative or sales agents calls who give big promises while issuing policy as if insurer cares for people. I don’t expect any emotional support but i expect companies to be ethical in what they do.
                                    It's completely a misstatement of the facts by bajaj allianz and i will be taking it to the next level.
                                    This is a total cheat on us and we want justice as soon as possible.
                                    People take policy for their ease during their difficult times. After being regular and paying high premium continuously, now is the time to pay back. But bajaj allianz created all possible trouble during the needs.
                                    May 10, 2020
                                    Complaint marked as Resolved 
                                    Bajaj Allianz customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 07, 2020
                                    Bajaj Allianz Customer Care's response
                                    Dear Priyanka,

                                    That’s not the kind of service we want you to have. We apologize for the inconvenience. Kindly share us your contact details and policy number along with your email address. We will address the issue and get back to you.

                                    Regards,
                                    Bajaj Allianz Life Insurance Team.
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                                      R
                                      rajeev gaurav
                                      Mar 27, 2020
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                                      Address: Vaishali, Bihar, 844101

                                      I pay my premium amount rs 8564 on date 15/03/2020 and those amount deducted from my bank a/c but my premium not paid on till . so that plz. provide the paid receipt of my premium

                                      Policy No/Membership No:[protected]

                                      upi and transaction details are

                                      to transfer upi[protected]
                                      tpsl.[protected]@icici(tpslinsu
                                      +1 photos
                                      Bajaj Allianz customer support has been notified about the posted complaint.
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