Bajaj Allianz Complaints & Reviews

Actually they are compelling customer to purchase cpp asset care along with product I wish to cancel from my side I tried customer care to resolve my issue but no response they are not available to answer my call again and again recorded message only I heard very bad and worst experience by bajaj Finserv my cpp asset care number 446BEWHB391962 my membership number is AS0835784 kindly attend my call and cancel this as early as possible

Duplicate policy was genarated during the renewal of my car insurance.
Called them through the customer care on 05th of Feb 2021. The duplicate policy was cancelled immediately. The refund is still being processed. Whenever i call them, there is no proper update. Have called them close to 100 times to get the status, and there is no process. They claim that it is different team working on it and they can't get in touch with them. If people working at bajaj allianz customer care can't contact them, then how can i?

In Feb they said they will process the refund in a week.
In March i realised that the refund is not processed and i called them.
They said, since they don't have my bank details. They were not able to process my refund. I have provided them the details. Now they are telling that the refund is processed on 18th of Feb. I responded to them with my bank statements and now they are telling that they will process the request again.
I've been waiting for this request from 5th of Feb 2021(4 months).

Below are two policy numbers generated:
OG[protected]-00096011,
OG[protected]-00094400

SRIDs:
1423065
1499139

Refund Request no :
1200462

Request No: 02611892

In 2011, when I just started working, I created a salary account with Citibank and the guy offered me a Bajaj Allianz insurance policy with 8.5% YOY returns and 4 year maturity period.
Since then, a 1500Rs amount has been deducting from my bank account every month and it's been 10 years.

I am now shopping for a new life insurance policy and I checked with the Bajaj team to close this existing policy but I was told by the Bajaj team that the policy is for a 20 year maturity period with near-zero/negative returns.

This is a complete scam, even an uninformed policy buyer would not have made this kind of policy purchase.
How do I move forward here and close the policy without getting charged the enormous fees on my investment?

Dear Sir,
I have done my car insurance on 30th April 2021, but it is not showing updated car insurance in Govt. App of RTO.

I make a payment through phone pay to bill desk but is not received bill desk plz refund my amt to [protected]

Dear sir
I had bouth a policy of bajaj allianz from axis bank but due to some financial reason I have sumited a cancellation request but your company reject my request and said that policy cancellation time is over
I am suffering from some disease so that i can't go to bajaj office but I was mark a mail to bajaj allianz on 30 march, Because the policy cancellation time was running out. But there is No reply, after 2-3 days I asked your company what should I do then he said that please mark a mail by register mail idm my mail id which is mentioned on bond paper is wrong so i can't mark a mail by register mail id finally I went to bajaj office on 05/04/2021 and submit my request but today your company reject my service request

Please accept my service request otherwise i will go to court/ombudsman

Regards
Maya devi
[protected]

Sir,

Address under my policy no :[protected] is displaying as the below address, which was not updated by me.It is very critical information for me since this is badly misused to harm my personal life.

Please let me know how the address got changed(Who changed) to the below address under the policy no:[protected], without my knowledge.
Address details in profile and under the policy no :[protected]
—
SHRI SHARADA KUTIR
No 46 RANGARAO ROAD, SHANKARAPURAM,
BASAVANAGUDI,
BANGALORE URBAN- 560004
KARANATAKA

Thanks,
Syama mohandas

I held policy number [protected] but I was called by an agent of Bajaj, called Pooja Pandey, and she persuaded me to take up a new policy number [protected].

I received a soft copy from email on 29th November 2020 from email address 'policy.[protected]@bajajallianz.co.in' but could not open it using my date of birth. I replied back to the policy.bond email address above but it was returned. I then asked Pooja to sort it out. I have since tried on many occasions to find someone in Bajaj or for Pooja to sort things out and give me information and for me to have access to the website. I am not able to log on either. I have compliant a couple of times to telephone no. [protected] and each time I was told to log in 24 hours later and I would have access. Not luck so far. Please HELP. I do not know what else to do or who else I can contact.
See attached photo - could not log in using my date of birth 17121952

Dear Sir,

I have made the premium payments against the policy numbers [protected] and [protected]. Later on due to weak financial condition and ill health I could not afford to make further payments.

Request you to kindly return the principal amount along with interest for the above mentioned policy numbers, this is my hard earned money and I am not in a condition to bear such huge loss.

Please connect me on the below mentioned co-ordinates.

Vinod Kumar Shukla
Contact Number: [protected]
Alt Contact Number: [protected]

Hi
I brought a Bajaj Allianz Goal Assure policy from policy bazaar on 19 march. However on 22 March I decieded to revoke and not to go ahead with this policy.
I have raised refund from policy bazaar as well as bajaj allianz but nothing has been done till now. I wrote emails also but there is no proper response.

I request to give my money back. the policy seller person told 100 % refund within 30 days.

There is no proper customer handling service from bajaj and policy bazaar.

I (Rahul Kumar Shamihoke) searched Term Insurance on Policy Bazaar and immediately got a call from an executive named Archana Pandey who explained all the plans available and on 9th December 2020 I purchased the Bajaj Life TermLife Insurance and paid Rs. 2, 470 vide Application Number [protected]. Further I shared the required documents and was told that there will be NO MEDICAL TEST required as your age is less than 40. Afterwards, I got the tele-medical call where I answered all the questions. Thereupon, I was told that there will be a medical test done for which I agreed. I gave my 1st blood sample on 18th December'2020 to their partner "Zoylo Digihealth Pvt. Ltd." for SST, SIC, CUE, EDTA. Next day I got a call from Zoylo Digihealth asking if I am feeling better as they have found some doubts in HIV report and they asked me for a re-test. I really got tensed and immediately got agreed for a re-test which was conducted on 20th December'2020. Now, again got a call saying that 3rd time also have to give sample for different tests CBC, ESR. Why 3rd time tests (CBC and ESR) were not done at the first place? Also, nobody from Policy Bazaar, Bajaj Insurance & Zoylo Digihealth informed the status of HIV report and I was very tensed. When I called Zoylo couple of times then they told me the report is fine. On 29th December I got a counter offer from Bajaj Insurance that premium amount has been increased to Rs. 4, 322 per month. I was not at all happy with 3 times blood sample taken and delay they made and finally asked them to cancel my policy and initiate a Refund. But surprised to get a response that as the medical test expenses are higher than the premium paid, it would not be possible to Refund the amount (Rs. 2, 470) paid by me. This is utter nonsense and not acceptable because at the time of booking policy NEITHER POLICY BAZAAR NOR BAJAJ INSURANCE told me or gave anything in written that in such scenario premium will be forfeited. Now, I have been chasing Policy Bazaar who said Insurance company has decided not to Refund and when I chase Bajaj they give me same lame excuse. I want to know when they found that in the first blood sample something is wrong then they should have not proceeded or should have told me that premium will not be refunded so that I could have taken the decision to cancel the policy without wasting their & my time. Please help me getting the hard earned money back

Policy Not Issued Even After Successful Online Payment

Paid for Bajaj Allianz Health Insurance (family floater health guard platinum) on 23 Feb 2021 at 1 AM IST, but I have not received any policy document or policy number by email or any email from Bajaj Allianz. The money from my account got deducted and I have only received an SMS that 'Dear Customer, We thank you for your premium of Rs 46006.00 against BAGIC payment ID 16246630. Caringly yours Bajaj Allianz General Insurance Co. Ltd.' .
SBI net banking transaction details are below:
Amount: 46006.00
Reference No.: IGAKOPCVR0
BAJAJ-GI_REF: VSBI[protected]
Date: 23/02/2021 01:00:01 IST

No previous policy number with Bajaj, this is the first time and so far the customer care experience is very bad. Already emailed [protected]@bajajallianz.co.in many times, called on customer care number many times. Have been contacting customer care since the transaction day who asked me to wait for 48 hours and now it's been more than 21 days that I have not received any policy related email !

If someone from Bajaj Allianz is reading this, please provide me with my policy number as well as the policy document via email within the next 24 hours. You already have all the details on the payment mentioned above, as well as contact details on your record.

Posting at 11:33 PM on 15 March 2021

OG[protected]-00105968

HR05U9290

Mobile No. [protected]

Its a Very Shamefull situation for Bajaj Allianz.

OG[protected]-00082303
In This Policy Place of Registration was wrong, Nominee details was absent, previous year policy last date was wrong.

OG[protected]-00083862
When the previous problem solved in this policy, then new mistakes made by u, idv of car changed without change in make & model, premium calculations changed

OG[protected]-00091814

Now When all previous problm solved then registration month of car is wrong, why this type of carelessness

OG[protected]-00105968
Again Issued And Again Registration Authority is Wrong

I think whole team is not capable to work.

DATE:-10/02/2021

TO,
BAJAJ ALLIANZ LIFE INSURANCE COMPANY LIMITED

SUB:- CLOSURE OF MY POLICY WITHOUT ANY INFORMATION

R/SIR,
Myself, sanjay pacheriwala has taken a life insurance policy from bajaj in the year 28/03/2006, the policy number is [protected] the company has foreclosed my policy without any prior notice, so I request you to oblige on the above return request and return my invested money as I am facing critical illness in my family.

THANKING YOU

SANJAY PACHERIWALA
C/O DINESH ELECTRONICS, AHMED MARKET
LAKHTOKIA, GUWAHATI -781001 (ASSAM)

As per my request this policy was cancelled on 4th Feb 2021and the EMI was deducted on 2nd Feb which had not been refunded till date .
Policy No: OG[protected]-00003105
Proposer Name : Rajshree Sharma
Dated
; 14th Jan 2021

I have a Bajaj Allianz future gain policy for which I pay premium of 2500 rs per month through Citibank credit card ccsi on 22nd of every month. For November 2020 double premium deducted on 23rd (2500 rs) & 24th (2500 rs) november. Immediately I raised a dispute through Citibank for double deduction and citibank provide me temporary credit of 2500 on 24th Nov. On December 4th I received message from Bajaj Allianz for regretting double premium deduction and refunded processing. I received one premium amount refund (2500rs) from bajaj Allianz on 4th Dec But the second premium amount (2500 rs) not credited in policy account.
I talk to customer care of bajaj Allianz they replied they recieved one primium on 24 Nov and refunded the same on 4 Dec and told me to contact Citibank(bank fault).
I talked to Citibank also they said double amount deducted from merchant (bajaj Allianz) on 23rd and 24th November. And citibank also provide me transactions reference number for both transactions.
Again I talked to bajaj Allianz customer support and provide them all proves of double deduction including their text msg screenshot. But they are not responding properly. I wish to Charge a heavy penalty against Bajaj Allianz for misguided and mental harrasement of mine. I want refund of 2500 rs or credit in policy account.

Alok gosain
Policy no. [protected]
Bajaj Allianz future gain policy
Email - alok.[protected]@gmail.com

Dear sir/mam
I Amrit Satpati was an IC of your company License No AGQ0024498.
I have submitted my resignation with the company on 14th January 2021…but still my pan card has been listed on IRDA portal.
I want to know my resignation status and also want my pan card to get removed from IRDA portal.
Thank you.
Amrit Satpati
IC no-[protected]
License No-AGQ0024498
BAJAJ ALLIANZ LIFE INSURANCE COMPANY.
BURDWAN.

Dear Sir/Madam. I had first party insurance of my TVS Apache bike on 25th September 2019 from Bajaj Allianz General Insurance Co. Ltd. On 3 July 2020, my bike was stolen I had a police complaint done on time. After doing all the paperwork, the company dismissed my claim saying that I have availed 25% No claim bonus (NCB) while I am only eligible to take 20% NCB. After this I realized that I had a mistake, but this mistake happened inadvertently, not deliberately I am a common man not an insurance expert, but I understand that Bajaj Allianz General Insurance Co. Ltd. hires educated & expert people in it's office. Why such educated & expert people didn't informed me that I have taken 5% more NCB before I filed the claim, why I did not get any email or call from Bajaj Allianz General Insurance Co. Ltd. saying that you have taken 5% discount wrongly return it. Did they remembered all this after filing the claim? I have been asked about this by Bajaj Allianz General Insurance Co. Ltd. by letter but I have not received any reply. In Insurance policy Bajaj Allianz General Insurance Co. Ltd. have clearly mentioned on page no. 2 column 19 "19. NCB (No Claim Bonus) claimed by you and granted by us based on your declaration of no claim during your previous previous policy : -25 %." that NCB claimed by you & granted by us. Why they granted? (file attached) I request you to kindly issue a notice to Bajaj Allianz General Insurance Co. Ltd. in this regard

Loan id - 579DTBGN549984

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.
I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

Name KRISHAN
Mob: [protected]

Please provide me new Car insurance policy. I have paid Rs.3801/- on 19/12/2020 for renewal of policy No.OG[protected] vide Txn Ref ID No.MBK[protected], and Operator Ref No.[protected]. please provide me at the earliest. I need it urgently.