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S
Safiul Alam Chowdhury
from New Delhi, Delhi
May 26, 2010
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Address: Kamrup Metropolitan, Assam

Dear Sir/Madam,

I would like to bring to your notice some real problems faced by me due to delay in providing me with faulty part replacement by the Bajaj showroom (Shree Automobiles Pvt. Ltd., G.S. Road, Paltan Bazar, Guwahati, Assam). I bought a Bajaj Pulsar 220 cc motorcycle on 10/04/2010. The very first day when I rode the bike to my residence, I found out that the bike engine shuts down automatically while riding particularly with slowing down where I lower the throttle and put on brake. I thought at that time that maybe the fuel carburetor is not properly tuned, and as I am riding the first time, it may be due to that. Unfortunately, I found the same problem everyday and finally decided to go to the showroom service center where fix the problem. I went there before my first service was due and brought the problem to a showroom's mechanic notice. He checked for some time but was unable to diagnose the problem. The problem was so severe that slight jerk to the bike will make the engine shut down. So, I thought to bear with the problem until the first service was due. I went for first servicing (free) on 17/05/2010, 10 am (kilometers run at that time was 326 km). They looked and tried to solve the problem that day but could not. I was kept on wait the whole day and informed in the evening by the mechanic to leave and come the next day as he is unable to solve the problem and will check again and solve the problem. I got a call from them the next day that there is some carburetor issues with the bike and it will be replaced free of cost and it will take around 3 days. I agreed and told them that it is fine and I will wait for those days. I also went to the service center to confirm the report and the mechanic told me that it is true that the carburetor is not functioning well and the problem will be solved if the carburetor is replaced. After 3 days, when I got no calls from the service center, I called them and asked them about it but got no solid answer from them. I waited for some more days and finally on 24/05/10, after one week, I went inquiring about the bike. They informed me that they are yet to receive the faulty part (carburetor) from the company and told me to wait for 3-4 days more. I disagreed to that offer and told them that I didn't purchase the bike to keep it in the service center. I purchased that for some purpose and I facing a great deal of problem due to nonavailability of the bike. Finally, I informed them that I am going to take the bike for now and told them to inform me when the part arrives so that I can come and have it replaced. I was about to leave with the bike when the Service Section Manager requested me to not to take the bike as it is not in a condition to ride due to that problem and continued self-start may damage the self also. This is true. He also informed me that the General Manager of Shree Automobiles is going to Kolkata and along with him another person of the Company is going and told me that that person will bring the faulty part along with him who is supposed to come that day itself by evening. I went to GM along with the Service Manager to confirm the information. I had a chat with the GM and he even showed me his Air Ticket. I thought this time they are not going to delay the delivery of the bike and I thought of getting the bike by 26/05/10 evening. Unfortunately, I did receive any call from them till now, 27/05/10, 8:30 am. I also booked a complaint with the Bajaj Customer Care. The complaint number is CR-43585 on 24/05/10. The customer service representative told me that within 48 hours they will get in touch with me and solve the problem, but till now I got no response from Bajaj Customer Care as well.

So, the issue here is that I am having a great deal of problem due to bike and I do not think that it is justified from both the Showroom and the actual company (Bajaj Automobiles) sides for delay in replacing the faulty part. I have every right to get it fixed without delay. I got reassurances from almost every personnel including the General Manager of the company (Shree Automobiles Pvt. Ltd.) but they failed to solve my problem.

Therefore, I think the delay is not justified at all and the showroom is harassing me because of. I therefore claim remedy to my problem as soon as possible.

Thanks
Aug 13, 2020
Complaint marked as Resolved 

bajaj auto/Pulsar — about the service

I have registered the complaint in bajaj auto regarding my bike problem in piston and horn and complaint no 17283 but there is no response from there side and service manager Mr B.M singh of shiva bajaj denies me to giving me services.
so please sort out the problem as immediately as possible.


Santosh kumar
[protected]
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    S
    shailesh_gohil
    from Mumbai, Maharashtra
    May 23, 2010
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    Address: Mumbai Suburban, Maharashtra

    I purchased Bajaj xcd 135 dts-si disk model on June 2009. deuring the service warrenty period of the six service i done only 1 free service before compeny of the free service i notice a problem in the silencer i approached the sai service at kandivali (e) they inform the seens fullservice was not availed by me warrenty is not applicable. ur requested to me a what shoud i do whom should i aproche to solve my prob.

    I am a service man and I have no time for daily come in ur service center for repairing my bike last time I left my bike for three days but that was worth less for me. Now this time I only want to change my silencer and and other neutral problems on it, that’s solution.

    For doing these things you should stop to me take any legal action to Bajaj.
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      anilkalra
      from Bengaluru, Karnataka
      May 22, 2010
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      Address: Faridabad, Haryana

      This letter is written in reference of wrong CIBIL report forwarded by Bajaj Finance regarding my Consumer loan ( Loan A/C no[protected] taken against Air Conditioner. Sir I have purchased an Air Conditioner from Ratan Refrigeration Faridabad in June 2006 & financed it from your Bank whose Repayment schedule comprises of 9 EMIs and against which 9 Cheques of Rs 1600 were given to you. Now as per EMI repayment schedule 8 cheques have been cleared on time from my bank. But unfortunately 7th cheque of Rs 1600 got dishonored because of insufficient funds.
      Now after few days of this cheque bounce i.e. on Jan 14th, 2007 I got a call from Bajaj Finance that my cheque is dishonored. Firstly I was very much astonished on listening this but still to know the actual cause I made a call to Customer care of my Bank & found that cheque was dishonored. Then I told your executive that I am ready to pay the this installment in cash to you and he agreed to receive the actual amount of Rs 1600 from me & said they will send their executive on Jan 19thth 2007 to collect the EMI amount. Now on Jan, 19th 2007 executive came to my residence & collect the EMI amount of 1600 in cash from me and against which a receipt of that amount from Bajaj Finance was given to me.
      All the rest of the EMIs were cleared from my account on time and after that I supposed the concerned loan has been closed. Now the problem is from last five months i.e. from Jan, 2010 I am getting calls from your bank that you have not received 7th Emi of that loan. I explained several times to your executive that I already paid that amount in cash to you on Jan, 19th, 2007 & also have the receipt for the same with me.
      Now a new problem arises by Bajaj finance on last week when I applied for a Home Loan in Syndicate Bank Faridabad. As per the process Branch Manager of Syndicate Bank have retrieved my CIBIL report & found very much negative & unethical report flashed against me by Bajaj Finance that you have not received the 7th Emi of that loan & on seeing this Syndicate Bank has denied to sanctioned the home loan.
      I am also in contact with Mr. Rajeev Sharma/ [protected] of your bank from last 15 days regarding this matter but not getting satisfactory response from him.


      Sir Now I request you to kindly take appropriate action against this & clarify the CIBIL report of mine as recently I purchased a house in sec 49 Faridabad & already a token money of Rs 10 lacs has been paid to the owner of that house. Now for the remaining money I am looking for a home loan which I cannot get until this CIBIL report is clear. I am sending herewith scanned copy of the receipt of Rs 1600 to you which were paid by me in Jan, 2007.


      However I will wait for next 3 days for your response & if the above mentioned words will not cleared from CIBIL Report in this interval I will stop further EMIS Repayment & will file the case with Consumer Court & RBI Banking ombudsman towards Bajaj finance. If you want any clarification from my side you can talk to me any time at below mentioned number.
      Anil Kalra
      [protected]
      Emai : [protected]@yahoo.co.in
      wrong cibil report forwarded towards my vehicle loan[protected]
      This letter is written in reference of wrong CIBIL report forwarded by Bajaj Finance regarding my vehicle loan ( PROPOSAL NO L2WTPR[protected] taken against BAJAJ PULSAR 150CC. Sir I have purchased an VEHICLE from KRR BAJAJ AUTO Tirupur in may 2009 & financed it from your Bank whose Repayment schedule comprises of 24 EMIs and against which 3 Cheques of Rs 2000 were given to you. Now as per EMI repayment schedule 3 cheques have been cleared on time from my bank. But unfortunately march 2010 cheque of Rs 2000 got dishonored because of insufficient funds.
      Now after few days of this cheque bounce i.e. on April 4th, 2010 I got a call from Bajaj Finance that my cheque is dishonored. Firstly I was very much astonished on listening this but still to know the actual cause I made a call to Customer care of my Bank & found that cheque was dishonored. Then I told your executive that I am ready to pay the this installment in cash to you and he agreed to receive the actual amount of Rs 2000 from me & said they will send their executive on April 10th 2010 to collect the EMI amount. Now on April, 4th 2010 executive came to my office & collect the EMI amount of 2000 in cash from me and against which a receipt of that amount from Bajaj Finance was given to me.
      All the rest of the EMIs were cleared from my account on time and after that I supposed the concerned loan has been closed. Now the problem is from last five months i.e. from Jan, 2010 I am getting calls from your bank that you have not received 7th Emi of that loan. I explained several times to your executive that I already paid that amount in cash to you on Jan, 19th, 2007 & also have the receipt for the same with me.
      Now a new problem arises by Bajaj finance on last two month not received the march2010 Emi .
      I am also in contact with Mr. Rajmohan [protected] and pulraj [protected]and tollfree no [protected] complaint no. A0407621 of your bank from last 2 months regarding this matter but not getting satisfactory response from him.


      Sir Now I request you to kindly take appropriate action against this clear. I am sending herewith scanned copy of the receipt of Rs 2000 to you which were paid by me in April, 2010.


      However I will wait for next 3 days for your response & if the above mentioned words will not cleared from Report in this interval I will stop further EMIS Repayment & will file the case with Consumer Court & RBI Banking ombudsman towards Bajaj finance. If you want any clarification from my side you can talk to me any time at below mentioned number.
      SELVANAYAGAM
      [protected]
      Emai : [protected]@gmail.com
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        S
        sagar patil
        from Mumbai, Maharashtra
        May 22, 2010
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        Address: Nagpur, Maharashtra

        Dear Sir,
        I have not received my Balance Statment of account from your side or any written communication regarding outstanding amount.

        My Bajaj Platina Loan A/c no is[protected]
        pl do the needful

        thanx
        sagar patil
        248/lendra park ramdaspeth
        nagpur maharashtra 440010
        +[protected]
        [protected]@rediffmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          ashish bhansali
          from Mumbai, Maharashtra
          May 19, 2010
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          Address: Barmer, Rajasthan

          Dear sir/madam,
          After almost 1 and half months, i ahve still not received the bike form the service center at Barmer. The owner says he has tried but has not found the sapers for pulsar-220 DTSi. i am very much in pain due to this. Please let me know why company has launched such a costly bike without enough spares. Being a owner of such a costly bike i feel bad and i am recommending my frnds not to purchase bajaj auto products.
          Aug 13, 2020
          Complaint marked as Resolved 
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            M
            meraj khan
            from Jaipur, Rajasthan
            May 19, 2010
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            Address: Pratapgarh, Uttar Pradesh

            I am complaining about cheating by the service centre of bajajauto ltd at pratapgarh.I had complained earlier but the company is not intrested to attend my complaint.I am very tense because I bought the new bike bajaj discover 100cc before one month.I want to complaint it in the consumer forum for the best treatment.

            pls help me

            meraj khan
            pratpgarh
            [protected]


            attachment of the bills is below

            bajajauto — i m not satisfied with 135 cc pulser bike

            i m not satisfied with ur service i purchesd pluser 135 cc i having lots of problam with that becuse engine problam disc brack problam shokab problam last month i purchesd u r bike so i wanat chengh my bike oterwise i will clam on ur company

            Bajajauto — lack of customer service

            Hi sir my self Anil Prajapati want to inform you that i have informed my problem of motorcycle to the company bajaj ,as my problem was that my bike silecencer is creating lot of problelem in my bike due to which i m also facing lot of problem. As I informed company regarding this problem but there is nobody is willing to hear me and solve my problem. Due to lot of frustation and lot of problem, Im helpless now and thats why im not requesting consumer court to take serious action regarding this matter. If you will help me and solve my problem then I will be very obliged to you.

            Regards with,
            Anil Prajapati lucknow uttar pradesh
            +91-[protected]
            bike name-bajaj xcd135 purchased on 6th May 2009
            showroom name-megha bajaj sitapur road lko
            complained forwarded in the company on 4th May 2010
            customer care complain forwareded on 28th june 2010
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              P
              Pramod Surve
              from Mumbai, Maharashtra
              May 16, 2010
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              Address: Mumbai Suburban, Maharashtra

              To,
              Bajaj Auto Ltd.
              Management Team

              Subject :- Poor Product & spares provided by Bajaj Auto Ltd.(Avenger 200 DTSI

              Myself, Pramod Surve is owner of 2 motor cycles in today's date & have purchased another one for my brother which is a cool looking Bajaj Avenger on 10/04/10.
              Unfortunately i have to mentioned that Bajaj auto is charging a sum of Rs 78000/- approx for a vehicle & the final product we received as customer is not justifiable my Vehicle No MH 02 BS 38.

              Problem on very 1st day:-
              Gear operation :- Rigid, not smooth enough to feel like new motorcycle.
              Neutral Gear:- uneasy to reach neutral as operation is 1 down 4 up.

              same has been updated to the sub dealer Jayna Motors - Borivali west & he had shown 2 more new avengers for test drive where in found the same problem. Dealer stated that its new motorcycle & will be fine tune after first service

              Service Dealer Issues
              Motor Cycle is schedule for 1st service on 15/05/10 at approx 800 kms.of run to Mumbai - Borivali East Bajaj Service Dealer.

              Neutral & fine tuning problem shown to service engineer to which he has noted that Bajaj Avenger 200 DTSI will only give Neutral while on running, not on halt/ stop position.
              After which he has noted service issue in his service card & asked for a day for servicing.
              On 16/05/10 motor cycle 1st service done & while checking same neutral gear point raised by me to service engineer which was not rectified on which he had asked 1 more day to check the motorcycle
              On 16/05/10 at 11.45 am we have been shocked by statement of engineer that there may be need of replacement for clutch plate of new motorcycle which will cost me near by Rs 3000/- additional expense for individual like me its unexpected expense product of such price does not cover components like clutch plate etc.& Brand Bajaj does not have any complaint register for products.

              As being owner of 2 bikes from past 6 years of Hero Honda Motors (Splendor & Ambition) with no such complaints about its product, I feel being cheated by Bajaj Auto ltd & want to raise this to the bajaj Auto management to give me justice on this front.

              Please take note & guide for further process.




              Regards
              Pramod Surve
              [protected]@rediffmail.com
              Vehicle No - MH 02 BS 38

              Kandivali west
              Mumbai
              Aug 13, 2020
              Complaint marked as Resolved 
              I am sure they (Bajaj) wouldnt have replied you.

              I am also getting the same problems even after many services. But no solutions were given by them. THIS BIKE ISNT OF WORTH BUYING AT ALL. Bikes at lower prices like Splendor are even better than it. This bikes they produced just to cheat people by lure them with its looks.

              Contacted dealer & company people many times but no response from their side. SEEMS THAT THEY ARE DEEF & DUMB. Dont want to listen at all.

              Thats why i have set my mind to sell this 6 month old bike and buy Hero Karizma ZMR. I will never buy Bujaj Vehicles again. A Deef, Dumb & Cheat company.


              Ajay Bhandari ([protected])
              Bhilwara (Raj.)
              Vehicle No. RJ 06 SL 1515
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                M
                mehulvekaria
                from Mumbai, Maharashtra
                May 13, 2010
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                Address: Rajkot, Gujarat

                Dear Sir,

                I had purchsed Baja Platina from gondal bajaj dealer. From last six months i got problem in starting and in runnig also. So i had given it to that Bajaj dealer but it can not solved finally i written mail to bajaj customer care once they answred and give me refrence number as CR- 23886. My bike is still in warranty but they are asking for Rs. 10,000 for reparing charge how can i give him this amount ?, As per my financial position i purchased lpg bike for save money but i found that my if i run any petrol bike than it will cheaper than lpg ....so company is cheating me on this issue....so please do needfully.... thanks
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  somil tripathi
                  from Mumbai, Maharashtra
                  May 12, 2010
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                  Address: Kaithal, Haryana

                  sir

                  I SOMIL TRIPATHI RESIDENT OF KAITHAL<HARYANA> WANT TO COMPLAIN AGAINST



                  "AK MOTORS" WHO IS THE AUTHORISED DEALER OF BAJAJ IN OUR CITY.

                  TWO MONTHS AGO I ASKED HIM TO BRING ME A NUT OF GEAR LEVER WITHOUT NUT MY BIKE IS NOT WORKING MY PULSAR DTSI 180CC
                  .WHICH I PURCHASED IN DECEMBER 2009.
                  BUT DUE TO THEIR EXTREME IGNORANCE AND IN EFFICIENT MANAGEMENT THEY HAVE NOT GOT JUST A SMALL BOLT TILL TODAYS DATE. AND NOT BEHAVE POLITELY
                  THEY DO NOT PROVIDE EFFICIENT SERVICE.
                  AND NW BEING A CUSTOMER I KINDLY REQUEST U TO TAKE A SERIOUS AND QUICK ACTION .
                  HOPE U WILL TAKE AN ACTION AGAINST THE DEALER.
                  SOMIL TRIPATHI
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    avin_uc
                    from Pune, Maharashtra
                    May 7, 2010
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                    Address: Pune, Maharashtra

                    This was my mail sent twice to BAFL who did not even care to give me any feedback
                    and now sending this mail to you as a reference to my complaint


                    From: [protected]@hotmail.com
                    To: [protected]@bajajfinance.in; [protected]@hotmail.com
                    Subject: Complaint About Recovery Of Loan
                    Date: Thu, 4 Feb 2010 08:25:15 +0000

                    Respected Sir / Madam,

                    Sub : About my vehicle MH-12 CW 5285 Model CT100 Loan Account No :[protected]

                    I Mr. Avinash Anant Chorghe had purchased above said motorcycle in June- 2005 by loan fro BAFL Documents of all above said motorcycle was misplaced by me. but i was paying your EMI Rs. 1094/- Regularly (if you have any doubts about this see my track record ) As per your record I am suppose to give you 2 EMI's and as per my knowledge I already paid 2 advance EMI while purchasing the bike.

                    Only Problem from my side was i was not paying your EMI by cheques due to some disputes with my bank. But I was paying all of your EMI by cash to your representatives their Mobile Nos are [protected] & [protected]. Most of the cash EMI Paid where i called your representatives. I asked them to send me the statement of my account on my mail because I wanted to clear the fact that if i paid all EMI or not, but your representative never responding to this.

                    Now on 2nd feb 2010 your recovery agency (Goga Supekar - Shraddha Agency Mob. [protected]) took my vehilcle from my employee who didn't know any fact without giving any receipt.

                    I have some questions in my mind as follows

                    1) Is it permitted by you to took vehicle from road and other person( My employee) than Owner without giving any receipts?
                    2) The person who paid 46 EMI why not paying 2 EMIS ? do you give him any notice ?
                    3) Do you keep customer records or not?
                    4) Weather my case is case of Intention to not pay or what?
                    5) Weather I go to the consumer court ?
                    6) Weather I file the FIR of missing my Bike?

                    Above questions are more important for me than my vehicle for which i already pay all EMIS with Interest to your company.

                    Please reply them.

                    Avinash Chorghe

                    [protected]
                    [protected]
                    (I send this mail to you on 4th Feb 2010 and waiting for reply till today. In the meanwhile my vehicle which possess by you had been sold by your company as per rule of BAFL. They said me that they sent me settlement Notice but the said settlement Notice not received on my address till date.)

                    As per my information my vehicle was sold by your company without considering or informing to me)

                    I would like to get the following document for my information

                    a) Any Legal Notice sent to me by your company.
                    b) Agreement copy between me and BAFL at the time of disbursement of Loan.
                    c) My vehicle already sold out without my consent and without any legal information given to me as a customer.
                    d) Letter of closing my account & causes for the same.

                    Avinash Chorghe

                    [protected]

                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I have purchased a Samsung refrigerator on 1.11.2010 from great eastern trading co. Barrackpore(west bangal) through bajaj auto finance.from the month of Dec rs 1275 instalment started cutting every month for08 months.but in Aug 10 also instalment were cut that is one month extra .please reply how to get rs 1275 back in my account.my account no of axis bank is [protected] . bank axis ecs no 4009117

                    Bajaj Auto Finance — recovery of one extra instalment of rs1275.

                    I have purchased a samsung refrigerator through bajaj auto finance on 01.11.2010 and lone started cutting from drc10 by1275/- per month for 08 months.but one month extra instalment were cut .amount1275/- in aug11. How to get extra money back in my account through which ECS has been done. Axis bank account no. [protected].Ecs/TP bajaj auto FN/4009117.
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                      P
                      puran
                      from New Delhi, Delhi
                      May 5, 2010
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                      Address: West Delhi, Delhi

                      DEAR SIR ,
                      I PURCHASED A BIKE FROM BAJAJ AUTO LTD THROUGH THEIR AUTHORISED DEALER GAUTAM BAJAJ AUTO LTD , TILAK NAGAR , DELHI VIDE BIKE REGN NO DL 4S BC 8403 IN THE NAME OF POOJA JARAUT DATED ON 22.11.2009 . THIS BIKE IS CREATING PROBLEMS WITH INA WEEK OF PURCHASE. I HAVE INTEEMATED TO THE DEALER FROM WHERE I PURCHASED. SO FAR I HAVE REPAIRED & SERVICED WITH THEIR AUTHORISED SERVICE STATION ONLY BUT THEY ARE UNABLE TO DETECT THE FAULT & THEY HAVE OPENED ITS ENGINE & CHANGED ITS PISTON WITH IN THREE MONTHS BUT THE RESULT IS NOTHING. nOW THE BIKE LYING AT BAJAJ SERVICE STATION, MAYAPURI FROM 19.04.2010. I HAVE ALREADY LODGED A COMPLAINT IN THEIR CUSTOMER CARE VIDE NO 23432 DATED ON 19.04.2010 & REGULARLY REMIND THEM ABOUT ITS STATUS . ALL TIME THEY JUST REPLY THAT THEIR ESECUTIVE WILL SHORTLY TOUCH ME BUT ONLY . THEY ARE NOT RESPONDING PROPERLY. NO BODY TAKE THE RESPONSIBILITY TO SORT IT OUT. SO FAR I HAVE PAID THEM HUGE BILL ON REPARING NOW I AM FED UP WITH THIS & I DON'T WANT TO DO ANY MORE EXPENSES ON THIS NEW BIKE.
                      kINDLY HELP ME THEY ARE NOT LISTENING MY COMPLAINT.

                      FROM

                      PURAN SINGH
                      H/O POOJA JARAUT

                      MOB NO [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Bajaj — replacement of the bike

                      when the bike was delivered on the 1st day,the meter was not working they told us that it is for r.t.o checking but when i took the bike to connect the meter they told me that it's a default meter,the meter is dead...they repaired it and gave it but then the problem started again and again...then whenever we start our bike a huge crackling sound occurs......and the average of the bike is not more than 20...its better to take a car...then after the 2 services of the bike the problem was solved only for some days but now it has started again.now my bike is totally dead its not getting started.....since we are using the bajaj scooter from 30yrs....we have not got such a bad service what we are getting for this bike....we are totally unsatisfied with this bike....we need a total replacement.......or else i have to talk to the more senior person......
                      sir,
                      its not a cimplain but its JUST a request that i have some ideas which i want to share with the MEMBER OF BAJAJ
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                        M
                        mourya
                        from Delhi, Delhi
                        May 4, 2010
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                        Address: South Delhi, Delhi

                        सर , मेरा नाम राजेंदर हे और मेरी वाहेन का नम्बर हे (डी अल ३ एस बी अल ९९००) है .
                        और उसकी शोकर में आवाज आती हे और एयर चोक हो जाता हे जिसकी वझे से वाहे इन्जीन बंद हो जाता हे बत्तेरी का पानी लिक करता हे मेरा वाहेन कई जगहे से जंग खा गया हे my c.no [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        PLZ. help me
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                          vin9640ray
                          Apr 29, 2010
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                          Address: Bangalore, Karnataka

                          Ref: Vehicle Registration No. KA 01 ED 524.

                          I m very dissatisfied with the way the manager of the Bajaj Auto Finance Limited Office in Bangalore Responded to me. I had been to Office to collect the RC book and the answer I got from the person who attended my query was to collect the RC book from the Showroom where I purchased the vehicle. However, I had been to the Showroom R.V.Bajaj (Mysore Road, Bangalore) and they have given a copy of the Acknowledgement with other vehicle numbers in the list. After collecting the Acknowledgement from the Showroom I went to BAFL Office to collect it again thro’ a different Representative even he referred me to Showroom, but I showed him the Acknowledgement and then the answer was “WE HAVE LOST THE RC BOOK AND WE CAN ISSUE A DUPLICATE RC”. I was not Ready to take that as an answer and he asked me to talk to the manager. When I spoke to the Manager he was keep telling the Other Person to convey me to accept Duplicate RC in Hindi(Where I pretended saying that I don’t know Hindi). He was not even Ready to accept his Mistake and Kept Saying that he can issue only DRC. He did not respect me as an Individual, Not ready to solve the Problem. He wants me to wait for One More Month, wherein the loan was cleared 2years back and the vehicle was Purchased on October 2006 and for they rejected one more loan because of the fact that I had never paid the insurance amount of Rs.730/-. I paid that amount and got the loan for my next vehicle(KA 02 HE 6680). I had never experienced such a pathetic response earlier where I had one more vehicle (KA 01 S 9640) where there never made me wait for 15 minutes to issue me RC book and Duplicate Key. But now I was embarrassed to get a Response from a Manager to agree with his so Called SOLUTION to me to accept the Duplicate RC.

                          Please Respond me to Me or to my Son Mr. Vinay R about this Problem.


                          Thanks

                          H K Geetha/ Vinay R
                          Mob: [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          WE HAVE LOST THE RC BOOK AND WE CAN ISSUE A DUPLICATE RC
                          I bought a bajaj schooter in 1999 and it's running properly but recently i loss the RC Book. My schooter no. is MP09 JG4997 now i want dublicat copy of RC Book
                          If you find for me so send it to my email address. [protected]@yahoo.com

                          Thanks
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                            A
                            asnchakravarrhy
                            from Kakinada, Andhra Pradesh
                            Apr 29, 2010
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                            Address: East Godavari, Andhra Pradesh

                            I completed my loan on[protected] by paying amt Rs24300/-( DD From SBI KAKINADA, DD NUMBER 956530) . Bajaj finanace people in kakinada given Loan completion certificate also.

                            But the problem is when I applied for personal loan for emergency medical treatment, bank people taken CIBIL report for my PAN number and there for my Two wheeler loan the status given as WRITTEN OFF.

                            Immediately I called to customer care and enquired about it and they said there is a Rs 822/- due for my proposal number[protected]. The request number is A0371292
                            Immediately I paid that amount at kakinada BAJA AUTO FINANCE on[protected]
                            ( BOOK NUMBER -138661 AND RECIEPT NUMBER - AF[protected].

                            Because of CIBIL report status i.e. WRITTEN OFF my loan application was rejected . As U people know what is the impact of that status report.

                            When I cleared the loan what ever amount bajaj finance peolpe said and if there is any dues after that should be intimated to me. But that was not happend with out any intimation of dues bajaj finanace people simply given the satus of my two wheeler loan as Written off. Beacuse of that I suffered mentally and physically.

                            I have sent so many mails to [protected]@bajafinance.in and [protected]@bajaauto.co.in but there is no use and they have given reply that

                            Dear Customer,

                            We thank you for writing to us and acknowledge the receipt of your email.

                            We would like to inform you that for queries related to Auto loans , you could get in touch with the auto loan teams on the below mentioned contact channels.

                            Toll Free no[protected]
                            Email - [protected]@bajajauto.co.in

                            So later I called to customer care and they have taken the complaint and given complaint number-A0387603, and said it will take 60-90days for changing CIBIL report status.
                            So please look in to this matter and take necessary steps to take necessary action against bajaj finance people.And tell me how i can proceed further.


                            FROM,
                            Name: - ARDHANI SATYANARAYANA CHAKRAVARTHY
                            ADD:11-2-24,TF-1,MANASAROYAL MANSION,RAMARAOPET
                            Date of Birth:[protected]
                            Product:- BAJAJ PULSAR 150 dtsi
                            proposal number[protected]
                            Branch (If known):- SRINIVASA bajaj auto Ltd
                            City and State :- KAKINADA , A.P-53001
                            CELL:[protected],[protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I Pramod Gupta house no: 2427, Mquali complex chandigarh, 160102 and MOb: [protected], email id: shukla.[protected]@gmail.com .
                            I purchased a Baja Pulsar 150 DTS i, engineno: DHGBTH93954, CHASSIS no: MD2DHDHZZTCH07237, from PARTAP AUTO CHANDIGARH SEC 22
                            on 8/12/2010.
                            Since 26th feb to my bike, self starting system, lighting system and horn system started working intermittently soon as my bike regularly serviced by the said agency i reported with bike to the agency.
                            The agency maintenance staff advised me there is a battery problem go and report to MINDA BATTERY AGENCY, Chandigarh.I made 10 to 12 rounds of cycle from MINDA Agency MANI MAJRA and Partap Auto Agency till now and i had been extremely harrsed physically and stoke mentally and economically.
                            Finally Partap Auto replaced battery on 4th april 2012 as stand by used battery of 7AH EXIDE in place of company fitted 9AH mfd MINDA battery.
                            In view of the above said harassment by the Partap Auto i had been misbehaved by the senior staff as maintenance counter manager Mr. Rajesh employee at Partap Auto service center.
                            Please initiate a primary action against the staff involved in maintenance and to fullfill the satisfactions of customer.
                            A legal action against culprit will be initiated by me in consumer forum Chandigarh after your and BAJAJ AUTO LTD senior advisory body.

                            THANKS FOR YOUR ABLE AND JUSTIFIED
                            GUIDANCE AWAITED AT CUSTOMER END

                            sd;
                            PRAMOD GUPTA
                            MAINTENANCE ENGINEER
                            GROZ BECKERT ASIA PVT LTD.
                            CHANDIGARH
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                              Z
                              zx14
                              from Jhansi, Uttar Pradesh
                              Apr 28, 2010
                              Resolved
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                              Address: Jhansi, Uttar Pradesh

                              sir i am from jhansi UP .one months ago sir i had a very serious accident from my bike pulsar 200 in which all front bike parts like headlight ,handle , mask ,alloy , front flap ,speedometer wire got broken and many other things got broke down .i got my bike repaired from your bajaj service centre natraj automobile at jhansi they ordered bike of the part which were reqired . after my bike got repaired supervisor of the service centre told me my speedo meter wire , indicator sensor and my front flap sticker{Oil cooled} are not available at present they told me that they had put the order of both my parts which were not available . and part will come within one week or two week and when it will come they will come they will contact me .after that when i did not got any reply from service centre then i complaint i bajaj customer care cell .i told them my problem then they sended me a message that they have registered my complaint and sir they gaved me my comlain no which is 21998 and they will contact me soon . after that they ringed me up and asked me my spare part order .i told them the spare part which i want for my bike .they told me that they have noted down my order and contact me when the spare part will come.but sir now sir it has been a month till now they have not contacted me.SIR my name is sunil srivastava my contact no is [protected].sir for proof that first i have compliant in bajaj customer care cell i am pasting the mail which i sended and what answer i got from them. sir you are only hope in getting my spare part available. sir i am pasting my bike detail also

                              Registration No. - UP-93-U-0801
                              Model - Bajaj pulsar 200
                              Service Dealer Name - Natraj Automobile -Jhansi- 284001
                              Date of Purchase[protected]








                              Thu, April 22, 2010 4:55:54 PM
                              Re: sapre part request
                              ...
                              From:
                              ayush srivastava <[protected]@yahoo.com> [Chat now]
                              ...
                              Add to Contacts
                              To: CUSTOMER SERVICE <[protected]@bajajauto.co.in>
                              sir with this mail i want you to remind you my complain that i placed . my complain no : 21998.sir till now no action is has taken on my complain . my sapre part till now have not come . sir with types little problem you are bringing your company name down .sir you are my last hope of getting faith back in your company .my bike is bajaj pulsar 200 .sapare part are (1) speedometer wire (2) indicator sensor set (3)Oil cooled sticker of both the panel. sir i once more request you to look in this matter as soon as soon possible.

                              From: CUSTOMER SERVICE <[protected]@bajajauto.co.in>
                              To: ayush srivastava <[protected]@yahoo.com>
                              Sent: Sat, March 27, 2010 1:39:43 PM
                              Subject: RE: sapre part request


                              Dear Sir

                              Your complaint has been registered with us and complaint nos is 21998.We would request you to wait for some time so that our Service Team would get in touch with you.


                              With Warm Regards

                              Customer Care Cell
                              From: ayush srivastava [[protected]@yahoo.com]
                              Sent: Friday, March 26, 2010 10:06 PM
                              To: CUSTOMER SERVICE
                              Subject: RE: sapre part request

                              sir this is in reply to you email that you have send me . i am giving you the detail that you have asked me to give
                              Registration No. - UP-93-U-0801
                              Model - Bajaj pulsar 200
                              Service Dealer Name - Natraj Automobile -Jhansi- 284001
                              Date of Purchase[protected] sir please try to contact me as soon as possible my contact no is [protected]


                              --- On Thu, 3/25/10, CUSTOMER SERVICE <[protected]@bajajauto.co.in> wrote:


                              From: CUSTOMER SERVICE <[protected]@bajajauto.co.in>
                              Subject: RE: sapre part request
                              To: "ayush srivastava" <[protected]@yahoo.com>
                              Date: Thursday, March 25, 2010, 12:48 AM


                              Dear Sir

                              We are in reciept of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service Team would get in touch with you.

                              Registration No. - NA
                              Model - NA
                              Service Dealer Name - NA
                              Date of Purchase - NA
                              With Warm Regards

                              Customer Care Cell
                              From: ayush srivastava [[protected]@yahoo.com]
                              Sent: Wednesday, March 24, 2010 5:06 PM
                              To: CUSTOMER SERVICE
                              Subject: sapre part request

                              sir i am from jhansi UP .one months ago sir i had a very serious accident from my bike pulsar 200 in which all front bike parts like headlight ,handle , mask ,alloy , front flap ,speedometer wire got broken and many other things got broke down .i got my bike repaired from your bajaj service centre natraj automobile at jhansi they ordered bike of the part which were reqired . after my bike got repaired supervisor of the service centre told me my speedo meter wire and my front flap sticker{Oil cooled} are not available at present they told me that they had put the order of both my parts which were not available . and part will come within one week or two week and when it will come they will come they will contact me .But sir now it has been a one and half month till now they have not contacted me . sir i want you to look into this matter as soon as possible and reply me on my mobile no [protected].sir please contact me soon because my bike not looking nice without sticker of oil cooled and with broken speedometer wire .my name is sir sunil srivastava
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Bajaj Pulsar — spare part dealer is cheat

                              I gave my bike to ur authorised service centre and spare parts dealer OMKAR at singhgad Road near rajaram bridge. He at his Service center Changed my Disk brake unit which was working and installed another which was not working. It came to my notice as mine original had Deep scrathes due to a skid on road and the later did not had. Please help me aginst that cheat.

                              Again they are thieves of petrol

                              Bajaj Pulsar — not getting spare parts of pulsar bike

                              sir, i am using bajaj pulsar since last 10 years, and i am not getting spareparts of my bike as i need to repair my bike. so i want the spareparts for my bike but i can no find them at any bajaj dealers in surat. and they are not ready to get spareparts from company for me.. so what should i do...??/
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                                nikhil680005
                                from Sikar, Rajasthan
                                Apr 25, 2010
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                                Address: Allahabad, Uttar Pradesh

                                i purchased bajaj avenger on 25th march 2010 and after 1 week fuel tank lock started giving problem i went to bajaj authorised service center many times till now but it is not available.
                                when i was puchasing a bike i asked the dealer that the spares are available or not he said that all spares are avialable at the service center and there will be no problem regaurding the spare but the lock set is not available.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  vishnu
                                  from Pune, Maharashtra
                                  Apr 24, 2010
                                  Resolved
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                                  Address: Kollam, Kerala

                                  SIR
                                  I HAVE PURCHASED BAJAJ PULSAR 180 DTSI FROM BAJAJ AUTO FINANCE I HAVE PURCHASED THE VEHICLE ON MAR 2007 I HAVE COMPLETED THE FINANCE OF THREE YEAR TENURE LOAN BUT I HAVE NOT RECEIVED ANY VEHICLE PAPERS OR DOCUMENTS.KINDLY DO THE NEEDFULL AND ARRANGE TO GIVE ME THE ORIGINAL PAPERS.


                                  VEHICLE NO; KL-23/5949
                                  CUSTOMER NAME; ANURAJ

                                  ADDRESS;ANU BHAVAN
                                  ANAYADI PO
                                  SOORANADU NORTH
                                  KOLLAM; 690561
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Sougata Sarkar
                                    Apr 19, 2010
                                    Resolved
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                                    Address: West Bengal

                                    Dear Sir,
                                    My Name is Sougata Sarkar from Krishnagar, Nadia. West Bengal. India. Pin- 741102. Mobile No- [protected]/[protected].
                                    Stop The EMI Bajaj Fianace and detail report. I want to forclose my account, which is facility please give me details. Because My
                                    Pulsar 150 Byke is theft from Krishnagar Basasree Hotel. My Byke Name is WB52 H 8188, Cherry Color, Saktinagar Ashu Roy Road, Krishnagar, Nadia. S/o- Subodh Ch. Sarkar. My Date of Birth - 12-5-78. e-mail. - www.[protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      NIKHIL GUPTA
                                      from Gurgaon, Haryana
                                      Apr 19, 2010
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                                      Address: West Delhi, Delhi

                                      SIR I WANT TO INFORM YOU THAT I M NOT SATIESFIED WITH BAJAJ PULSAR 150CC MOTOR CYCLE . I PURCHASED THIS BIKE FROM SWADESHI AUTO RAJA GARDEN ON 20/09/2009 FROM THE FIRST MONTH OF PURCHASE THERE ARE 3 MAJOR PROBLE . I COMPLAINT TO SWADESHI BUT THEY IGNORE EVERY TIMES PLEASE DO SOME THING & TELL ME HOW CAN THE COMPANY SOLVE THIS PROBLEM . PLEASE DO HARD ACTION AGAINST SWADESHI AUTO .I AISO HAVE BAJAJ CALIBER BIKE MODEL1999 & THIS BIKE RUNS IN GOOD CONDITION BUT WHY MY BAJAJ PULSAR 150CC LATEST MODEL IS NOT WORKING GOOD . TELL ME SIR

                                      THANKS & REGARDS
                                      NIKHIL GUPTA
                                      J11/130 G/F RAJOURI GARDEN NEW DELHI 110027
                                      [protected]@gmail.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      dear sir

                                      I purchased a pulsar 150cc with registration number DL 4SBN 8105 from riyal bajaj on[protected] up to november 2010, I fully satisfied with bike but aftre expired the such period I faced a problem regading to the ingeen sound then I visit to your registered service centre and discussed with reanable person at service centre, he asked me regarding to the problem that is a piston problem and also asked the cost of such problem like RS 3000 TO 3500 . In this matter my quetion for you that what is the warrantee benifit provided by you ( if a customer full fill the all condition and term to availed the warrantee) please suggest immedaitely to me
                                      I am agree toward the coplaint
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                                        Ankur Ahuja
                                        from Delhi, Delhi
                                        Apr 18, 2010
                                        Resolved
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                                        Address: Delhi

                                        Sir,

                                        We are buy a Pulasar bikein year Nov 2007. Since last month in accident my bike is under major repair.

                                        So, I have go to Dewan Bajaj Center Enclave, New Delhi) and give the bike last 18 month, but my bike in not reapir last 18 days and tell to no spare parts available in whole delhi..

                                        and i defenetly sured my bike was reapair nearest one month..

                                        So, my bike is repaired with in seven ( 7 ) days, if not repaired, i have go to consumer court..

                                        kindly action for my complaint..

                                        Ankur Ahuja
                                        Mob No. [protected].
                                        New Delhi-110059.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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