Bajaj Auto Complaints & Reviews

I bought my scooter Bajaj Kristal on[protected] from the day one i am facing many problems like petrol line problem (which they told that it is new technology) , No Battery back-up. I had forced to give my vehicle every month for service , each time service cost minimum Rs.4000/- and takes atleast 10 days of time due to non-availability of spares. Whenever i give my vehicle for service, the service people often recommends us to exchange the vehicle which means there are many manufacturing mistake.
I had given my vehicle last month for service they billed us for around Rs.5000/- at (Khivraj Service station). I got my vehicle saying that all done again a week back i and my wife were gone for some festival while returning on the highway road my scooter stuck on a sudden as somewhat i managed to escape from accident. what would have happen if i had fail to manage? Now when i again gave service (Job No:123025 dt :[protected] Ph:[protected] to those people they say that there is problem with the petrol link problem and told that they dont have spare stock and they replied that they will tell only after they receive spare they didnt mention any time (poor responsiblity).I bought my vehicle from Khivraj Motors only because of their 40 years Goodwill but after the date purchase i have faced many problems.

My bike no. is PB 10 BM 9800 Pulsar 180. Today (5.8.10) I visited Dada Motor showroom (G.T road, Ludhiana). My job no. is 67 A. I went there for service of my bike but their behavior to deal with the customer is worst I ever have. Without examining the bike they are advising to change the chain set whether it is required or not they are just trying to make the bill. Their way of talking is so arrogant and they said me If you have problem with us you can go somewhere else for the service of your bike. When I told them that I will Complain to customer care they least bothers. From three years their service is not satisfactory , I was very adjustable to them But they are not with me.
The Vice Manager of Dada Motor's is Mr. Navneet Kumar.

mileage of platina 100 CC

I've purchased Bajaj platina 100 CC in may 2008. . I was assured an average of atleast 85 kms. was told you will get the average after 4th servicing. I am still getting the mileage at 52 Kms. I would like to know What I need to do legally (In case the problem is with bike). What I need...

Thanking You...
Pranab Das
pranab.[protected]@yahoo.co.in...

I bought my Pulsar during the month of November 2009 and I went for the first service. I was never informed about when all i have to bring the vehicle for servicing. Two months after my first service i had some problems with the vehicle and i approached the above service center for servicing the vehicle, the mechanic checked the vehicle and told me its fine and that ill have to bring the vehicle for servicing only at the time that is mentioned in the booklet. The booklet iven to me says clearly that the second service is due for 240 days from the day of purchase or 2000to 2500 kmts,so i went on the 28th of July 2010 and to my shock i was told that it will be considered as the fourth and final free service, I was also told that the date that is mentioned in the booklet is wrong. The mechanic gave me a handwritten paper with the due dates for all the four services. What is the point in giving it to me now when its all over. It is very sad on the part of the service center to do such injustice. When i wanted to purchase the vehicle they were very kind and showed good hospitality but now when i protested they didn't even bother to give a reply. What am i supposed to do. It is required to service on time to avail the warranty. Hope i will get a reply for this and I haven't paid 70,000 to receive such kind or treatment.

Respected Sir/Madam
I want to bring your kind attention towards the unsatisfied service provided by Dada Bajaj,Ludhiana. I had given my bajaj Pulsar for serviceto dada baja but they had not serviced it very well.The behavior of their employs was not good. I had complained them about their bad service but they didn't pay any attention.Now my bike is not running properly, it's engine is not running smooth as it was before service.
I hope you will pay attention towards my complaint.
Thanking you
Harpal Singh
Sahnewal,Distt Ludhiana

I Purchase a moter bike on 6-4-2009 from TCS Bajaj Neelam bata road Faridabad. But last two servises i facing a problam for starting the bike and i camplaint two or three time they don't take seriously. My bike no. is HR-51 AE 1734 and my mobile no. is [protected]. so please solve my problams as soon as possible. I shall be thankfull to you.

Thanking you

Shyam Sunder
Faridabad 121001
Mob....

I purchased 135 cc pulsar on 2nd may 2010 , the number of my bike DL3SBT5402 . I have found from the first day that the engine of my bike 135 cc pulsar gets heat up very soon in comparision to 150 cc pulsar & other bikes . After driving 5-6 Kilometers which is a very short distance engine gets heat up so much . In others bikes I have found that engine even after driving 50 - 60 kilometers does not gets heat up so much . I thought that problem will get resolved after first servicing but it does not happen so At the speed higher than 40 km/h , the strange kind of sound comes from the bike . if the rpm setting is below than 1000rpm , then after starting , when we give race , the bike gets switch off . when the road is not smooth , the sound comes from the bike . the problem is of over heating of engine at a very short distance which must be resolved . because if we will drive at longer distances then what will happen .THE SERVICING WAS DONE AT TCS BAJAJ FARIDABAD & BIKE WAS PURCHASED FROM DEWAN BAJAJ LAJPAT NAGAR DELHI .

2 WHEELER NOC NOT RECEIVED
I had availed loan from Bajaj Auto Finance for purchase of Bajaj Plantina two wheeler in 2006. My vehicle no. is OR-22A-8148. I have paid the loan in stipulated period of 3 years. It is almost more than 1 year I am following up with company representative at BHADRAK. But till date I have not received the NOC from the company.

Is this the way to treat the customers? When 1 instalment is not paid on due date, the company sends its representative for recovery. But when the entire loan is repaid but last deposited date 30/06/2009 receipt no-AF11076557 BOOK NO-53063 BY SARAT KU DEY MAA TARINEE AGENCY BHADRAK,orissa, is it not the responsibilty of the company to send the NOC to customers address?

I am thinking of going to consumer forum against the company.

GOBARDHAN PANDA
UPADHYASAHI,BARALPOKHARI,
BHADRAK.ORISSA.756101

MOB NO-[protected]

Sir,
I have done my Bike Insurance from New India Insurance Co.
Details are
Bike - Bajaj Platina - DL-3S-AX-5124

Policy No. - [protected]

Insured Name- Naveen Kumar Singh

Address - 212, F/F, Katwaria sarai, New Delhi.

Had an accident in MAY,2010. For the same, claim is still pending. After n number of follow ups, phones, we are being told that the claim reimbursed (by CHEQUE) will be done in a day or two. Almost a 2-months now. But till date no action taken by Insurance company.

Claim bill (Amount Rs 10420/) already sent by courier no.[protected] at address -- Sunil Kr, 801, sakuntala Building, Building No. 59, New Delhi, which was received by concern person.


I have many times call to insurance office.detail with phone no.

Insurance inspector visit after accident - Sunil Kumar - [protected] (I have called 30 times)

Claim Office - [protected] (I have called 25 times)

Claim officer - Gautam - [protected] ( I have called 10 times)

claim officer Rohit - [protected] (I have try to call many times, but phone not picked by officer)


I think this type of bad service not provided by any other company.

Kindly do needful because I have already lost my money on Bike service & many call to insurance office.




Thanks & Regards

Naveen Kr. Singh

Mobile no. [protected]

wrong cibil report forwarded towards my vehicle loan report forwarded by Bajaj Finance regarding my vehicle loan ( PROPOSAL NO L2WTPR[protected] taken against BAJAJ PULSAR 150CC. Sir I have purchased an VEHICLE from KRR BAJAJ AUTO Tirupur in may 2009 & financed it from your Bank whose Repayment schedule comprises of 24 EMIs and against which 3 Cheques of Rs 2000 were given to you. Now as per EMI repayment schedule 3 cheques have been cleared on time from my bank. But unfortunately march 2010 cheque of Rs 2000 got dishonored because of insufficient funds.
Now after few days of this cheque bounce i.e. on April 4th, 2010 I got a call from Bajaj Finance that my cheque is dishonored. Firstly I was very much astonished on listening this but still to know the actual cause I made a call to Customer care of my Bank & found that cheque was dishonored. Then I told your executive that I am ready to pay the this installment in cash to you and he agreed to receive the actual amount of Rs 2000 from me & said they will send their executive on April 10th 2010 to collect the EMI amount. Now on April, 4th 2010 executive came to my office & collect the EMI amount of 2000 in cash from me and against which a receipt of that amount from Bajaj Finance was given to me.
All the rest of the EMIs were cleared from my account on time and after that I supposed the concerned loan has been closed. Now the problem is from last five months i.e. from Jan, 2010 I am getting calls from your bank that you have not received 7th Emi of that loan. I explained several times to your executive that I already paid that amount in cash to you on Jan, 19th, 2007 & also have the receipt for the same with me.
Now a new problem arises by Bajaj finance on last two month not received the march2010 Emi .
I am also in contact with Mr. Rajmohan [protected] and pulraj [protected]and tollfree no [protected] complaint no. A0407621 of your bank from last 2 months regarding this matter but not getting satisfactory response from him.


Sir Now I request you to kindly take appropriate action against this clear. I am sending herewith scanned copy of the receipt of Rs 2000 to you which were paid by me in April, 2010.


However I will wait for next 3 days for your response & if the above mentioned words will not cleared from Report in this interval I will stop further EMIS Repayment & will file the case with Consumer Court & RBI Banking ombudsman towards Bajaj finance. If you want any clarification from my side you can talk to me any time at below mentioned number.
SELVANAYAGAM
[protected]
Emai : [protected]@gmail.com

Hi,
I am having a Bajaj Puslsar 180 UP 16V-0173,that i bought from Suman Auto(Noida) in 2008.
Recently I see a service station at Suman auto as it was leaning towards left side may b some handle allignment issue, but the service center people said its okay and they have done what maximum they can do.
But still i m facing this problem in my bike and its quite dangerous to drive with, but bajaj people are playing with life of consumers.

Dear sir; i had left my two wheeler for servicing under out of warranty, (Bajaj Pulsar 150cc) on 9.7.2010 at SAYAR BAJAJ opposite to GH Tiruvannamalai.

They asked promission date of delivery ti 12.7.2010. but till now thehy are not repair my bike and they said there is no sapre parts available and they refused to tell the proper estimation cost, so that i had complaint to customer care cell (CR-47279) they said a respective person will revert me with in 3 days, but yet i am not received any information from the customer care side as well as from the service centre. my bike yet reside at the service centre.

Thanking you
Manikandan.R

Non delivery of bike after doing full payment
Dear Sir,
I want to inform you about my highly bitter experience with one of your showrooms (Bajaj Probiking) in Dehradun
I booked a bike (Avenger – 200 cc black) by doing a booking payment (Rs. 5,000/- cash) on 01.07.10. They promised me to deliver the bike on 07.07.10. I needed the bike urgently on cash payment & asked them to the earliest. They did not inform about the status of the delivery even after 10 days.I waited for their call or message for 10 days then called up the showroom. They said they will call me back in 10 mins and put down the phone. I received a call after 10 mins in which They said they tried my number but could not connect and they sell off the bike to another customer. I asked what is this because if i got a bike booked then how can they sell it off to another person even without informing me. They had my email address, my phone no and even my complete home and office address.Then they gave me one mobile no of some Mr. Mayank from Mayur Auto.He said we tried your number could not contact you so sold off the bike and now you have the bike’s production is stopped by the company as it is launching some new model of Avenger. So the bike is not available now and I would get the bike once the new model comes and also it would be about 4000 costlier.
I asked if you could not contact me for so many days then how come you people can call me on this number only today. He said till today he will call me up and will get the delivery done but still no calls and even not picking my phone call.At the time of booking itself I told him that I need the bike urgently and he promised to deliver the bike within 3-4 days as the bike is available with him. But now I have to wait for unknown period of time which is not possible for me.
This whole incident has created a very bad image of overall Bajaj’s customer handling. There is no concern about the customer’s inconvenience. I am very dissatisfied with treatment given to me

Branch :- Bajaj Probiking (Mayur Auto),Dehradun


Please look into the matter seriously and do the needful.

Regards,
Dhawal Pandey
[protected]

Sir,
SUB; i would like to launch a complain against the service center[RAJA BAJAJ SERVICE CENTER JODHPUR] the service was not carried out to my satisfaction.
I am having a pulsar 200cc bike,engin no.05053.
I had given my bike for servicing at 930 in the morning,{date 13th july 010} i was told to colect my bike at 430 that very same day.it was a normal paid service along with the changing of the handle bar.
I called up the service senter at 530 in the evening to check wether the job was done . on calling i found that no body had an idea as to what had happened with my bike.On calling the 3rd time i was told that it would take another 2 to 3 hours as the handel bar still remaind uninstalled,when i demanded an explanation, I WAS RUDELY TOLD TO COME TO THE SERVICE CENTER,AND CHECK FOR MY SELF,THE GUY ON THE PHONE JUST HUNG UP. I seriously have no idea what kind of people is bajaj appointing these days. I must say that the image of bajaj is at stake if this goes on.
Then when i reached and demanded for the complaint book the guy said that they did not have a complaint book.
I had to wait and and my bike was handed to me at 630 than 430 as promissed.
i had a very unprofessional experiance. I want some serious action to be taken.
this complant is against
RAJA bajaj auto ,jodhpur{raj}
Job card no.017730

My contact details are; siddharth bhardwaj
Mob no. [protected]
Email id; [protected]@gmail.com
Add.D-154 PRITHVI RAJ NAGER,NEW PALI ROAD JODHPUR

Hi,
I have purchased a Bajaj Discover Bike, through One Mathi Automobiles ,Chidambaram -608001. My Loan Account Number is[protected], EMI is Rs.1722/- Ist Instalment was collected from 1/2008 periodically But in the Month of April/2008 Cheque No.77346 &[protected] and inthe month of Dec/[protected] & 80887 was posted for collection by you it is levied me Rs.200/- fine by my Bank it is loss created to me by your employees negligence. Now I want to know the stage of my loan you Please send the loan detailes to my email.id. [protected]@gmail.com as soon.
Thanking You,
with regards
N.Veeramani

I had purchased Bajaj Pulsar in 2006 from Bajaj dealer in ahmedabad called MANAN BAJAJ. They have taken money from me for RTO registration and assured me of registration. They have a rule that original paper will be given to the buyer only after completion of loan so after 4 years i finished the loan and taken the NOC from Bajaj Auto Finance but at that time i was told that my bike was not registered with the RTO and it has no number. So now to register that bike i have to pay a sum of 15,000 to the RTO and what if i was met with an accident.

This is a big scandal in which i was cheated by these people.

Now they are giving any answer to my complains and they have paid me the money back of registration which they had taken from me while purchasing the bike so they also know that this is their fault.

Loan No. 4240CD 00007718 Initially no EMI was deducted for about six months. After few follow ups the double EMI deducted from my account. Instead of eight months ie 8 EMI's the amount deducted in four months by two installments per month. The matter was reported to chandigarh office. They assured and no EMI was deducted after that. Now this month again they tried to deduct the amount, due to none availability of funds a fine of Rs. 270 deducted from my account. It is requested to clear my loan account and issue the No Due Certificate to me.

I had a loan with Bajaj Auto Finance Limited for my Bike purchased on 16.09.2004. I had paid off all my 12 installments on time through UTI bank with out any default. BAFL had sent me the NOC and I had cancelled hypothication on the RC book. Recently I have applied for a loan in State Bank of India, Kodimatha, Kottayam branch and they had rejected my application stating that CIBIL reported that Bajaj Auto Finance written off Rs. 2167 in my loan account No.[protected] dated 16.09.2004. How can BAFL write off an amount which was not owe by me ? How can I clear my bad mark from CIBIL ? I am in great trouble now.

I had availed loan from Bajaj Auto Finance for purchase of Bajaj PULSAR. My vehicle no. is TN 39 AJ 7278. I have paid the loan in stipulated period of 3 years. It is almost more than 1 year I am following up with company representative at COIMBATORE AND TIRUPUR. But till date I have not received the NOC from the company.

Is this the way to treat the customers? When 1 instalment is not paid on due date, the company sends its representative for recovery. But when the entire loan is repaid, is it not the responsibilty of the company to send the NOC to customers address?

I am thinking of going to consumer forum against the company.

SURESH.K
TIRUPUR
[protected]

Dear Sir,
I would like to inform you that recently I have purchased a bike Bajaj Platina ( HR26BC 1339) from Krishna Bajaj, Gurgaon and it is not working properly. It does not start once the rain comes. I have loged the complaint to deler Krishna Bajaj, Gurgaon but they are saying that it is normal Phenomenon.

If it is the normal phenomenon of Bajaj Bikes then what is the worse condition?
Please look into the matter and do the needful. My last bike from Hero Honda does not having such type of problem even I rode that bike in 1 feet water on the street.

Ramesh Saxena